does medibank have travel insurance

Medibank Travel Insurance

Important information on terms, conditions and sub-limits.

Is Medibank on your shortlist for travel insurance providers? We’ve combed the fine print to answer your questions about Medibank's travel insurance policies so you can find the right policy for your needs.

About Medibank

Medibank is an Australian private health insurance company founded in 1974. They provide health services like pet insurance, life insurance, medical screenings, and injury management, among many other areas in the healthcare and insurance realm, such as travel insurance. Medibank is underwritten by Zurich Australian Insurance Limited.

Medibank travel insurance policies

Medibank offers single or multi-trip domestic travel insurance and international travel insurance . They also offer a medical-only policy for international single-trip travellers.

Single Duo Family Group

Limits shown apply

Covid medical cover

Covid cancellation cover

Overseas emergency hospital expense

Overseas emergency medical assistance

Maximum excess

Cancellation fees

Pay extra for no excess

Luggage and personal effects

Additional accomodation & travel

Emergency companion

Resumption of journey

Hospital cash allowance

Accidental death

Permanent disability

Loss of income

Credit Card fraud and replacement

Travellers cheques

Travel documents

Rental vehicle excess

Alternative travel expenses

Personal liability

Pre existing conditions

Cardiovascular disease

Mental health illness

High cholesterol

High blood pressure

Blood thinning medication

Activities covered

Bungee jumping

Conservation work

Mountain biking

Mountaineering

Rock climbing

Scuba diving

Snow sports

Ocean Cruise

International Medical Only

Assessment required, may cost extra

Comprehensive

Annual multi-trip.

Any information provided on this page should be considered a summary and general advice only. All information should be verified before purchase via the relevant Product Disclosure Statement (PDS).

Does Medibank travel insurance have COVID-19 coverage?

Medibank does provide some cover for COVID-19, however, it may be subject to certain conditions. Make sure you read through the PDS to choose the right coverage for your needs.

What other optional extras can I add to my Medibank policy?

Extra luggage and personal effects cover

If you wish to increase the cover limit for specific personal items, like a camera or jewellery, you can pay an extra premium.

Cruise cover

If you’re travelling for 2 or more nights on a cruise ship, then you’ll need to purchase cruise travel insurance on top of your policy. If you do not get this optional extra, then any claims related to any part of your journey on a cruise ship will not be covered.

Snow sports

Snow travel insurance is important if you’re hitting the slopes, and without it, you may not be covered for any claims relating to snow sports.

Motorcycle/Moped riding

If you’re planning on riding a motorcycle or moped, as a driver or passenger, then you will need to add this optional extra to your policy.

Medibank will, however, exclude motorcycle and moped riding from the personal liability benefit, so if you’re responsible for damage to the vehicle or the injuries of another person, you may be liable for costs.

Are pre-existing medical conditions covered under Medibank’s travel insurance?

Medibank automatically includes cover for many pre-existing medical conditions , although some have criteria that must be met in order to receive the policy benefits. You must notify them of any pre-existing conditions that you have in order to receive cover for them. If you have a pre-existing medical condition, it’s always good to read the PDS to see if you’ll be covered in case your condition causes you trouble on your travels.

You will need to declare your pre-existing condition and complete a health assessment by visiting a Medibank store, using their website ( www.medibank.com.au/travel ), or calling them on 132 331.

What do I do if there’s an emergency during my trip?

If there’s an emergency, contact Medibank’s 24-hour emergency assistance and claims line on:

NZ: 0800 284 346

UK: 0800 096 8821

USA: 1 855 802 3392

Canada: 1 855 802 3392

Other countries: +61 2 8907 5672

Fax: +61 2 9954 6250

Medibank has a team of doctors, nurses, case managers, and travel agents who can help in an emergency. Examples of emergency situations may include:

Help to find a medical facility

Paying hospital bills

Getting you home safely

Lost passports or travel documents

Help change your travel plans

How do I make a claim with Medibank travel insurance?

To make a claim, head online to Medibank’s website and follow the prompts, or download a claim form from their site. You will need to have supporting documents which are relevant to your claim, like receipts, police reports, or hospital invoices. You can either scan these for online upload, or post them to Medibank in the mail.

Medibank’s postal address is:

Medibank Travel Insurance Team

c/o Travel Insurance Partners Claims Dept

PO Box 168

North Sydney NSW 2060

Medibank will aim to notify you of the success of your claim within 10 working days.

Is it possible to cancel my Medibank travel insurance policy?

You can cancel your policy and receive a full refund within 21 days of purchasing it, provided that you have not started your journey or intend to make a claim.

How does the Mozo Community rate Medibank?

Read how the Mozo community has rated Medibank travel insurance policies and services on a number of factors ranging from value for money to customer satisfaction.

Medibank travel insurance

Overall 8.4

Value for money

Policy coverage

Customer service

Claims handling

Recent Medibank travel insurance customer reviews Recent Medibank travel insurance customer reviews

Medibank Travel Insurance review

Overall rating 8 / 10

Medibank Travel Insurance: Reliable Coverage

Full review

I recently used Medibank travel insurance for a trip overseas and I have to say, I was impressed. Here's why: Pros: Firstly, Medibank travel insurance offers comprehensive coverage at competitive prices. Their website is easy to navigate and it was quick and easy to get a quote for my trip. The policy covered everything I needed, from medical expenses to flight cancellations. Secondly, I was impressed with their customer service. When I had to make a claim, the process was straightforward and the staff were helpful and friendly. They kept me updated throughout the process and I felt like they really cared about helping me out. Finally, I appreciated the added benefits that came with my policy, such as access to a 24/7 helpline and emergency assistance when I needed it. This gave me peace of mind and allowed me to enjoy my trip without worrying about what might happen if something went wrong. Cons: The only downside I experienced with Medibank travel insurance was that the policy wasn't as customizable as some other providers. However, for me personally, this wasn't a major issue as the coverage provided was comprehensive enough to meet my needs. Overall, I would highly recommend Medibank travel insurance to anyone looking for a reliable and comprehensive travel insurance provider. Their prices are competitive, their customer service is excellent, and the added benefits provided make for a worry-free travel experience.

Value for money 9 / 10

Policy coverage 9 / 10

Customer service 9 / 10

Claims handling 9 / 10

Trust 9 / 10

Emma, Western Australia, reviewed about 1 year ago

Overall rating 9 / 10

Fantastic, they helped me in my time of need.

A few years ago I had a nasty snowboarding accident in the USA that left me requiring extensive shoulder surgery. My biggest stress was the insurance coverage (not so much the injury). I was incredibly surprised when i contacted Medibank to begin the claims process and was met with excellent service, empathy and a hassel free process to get me fixed up and back home.

Value for money 10 / 10

Policy coverage 10 / 10

Customer service 10 / 10

Claims handling 10 / 10

Trust 10 / 10

Samuel, Victoria, reviewed over 1 year ago

Overall rating 10 / 10

It is one of the best.

Medibank is great.

Solomoni, Queensland, reviewed about 3 years ago

Overall rating 3 / 10

Shop around for a better deal and actual coverage.

We couldn’t claim on a refund of flights for a family wedding during the pandemic where other insurers that family booked through did. What’s the point of having travel insurance with this mob?

Value for money 3 / 10

Policy coverage 3 / 10

Customer service 2 / 10

Claims handling 4 / 10

Trust 1 / 10

Ashleigh, Western Australia, reviewed about 3 years ago

Trustworthy and would recommend

Was easy to book/purchase. Has discounts every now and then. Feel safe and trust the company.

Bronte, New South Wales, reviewed over 3 years ago

Compare Medibank travel insurance with other travel insurance providers

With so many travel insurance options on the market, it’s a big job to sit down and compare them all. But Mozo believe it is well worth the time and effort if it gets you a more competitive deal that not only saves you money, but ensures your peace of mind while you’re away on your next beachside retreat or worldwide adventure. So we’ve developed our easy and free to use travel insurance comparison tool , which will let you compare heaps of travel insurance policies and choose the one that's right for you.

You can also check out our guides on subjects like snow travel insurance , backpackers travel insurance or insurance for your next cruise . And while you’re at it, check out our travel hub , for all the latest news, tips and tricks about getting the most bang for your holiday buck.

Compare Travel Insurance from major brands including:

Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.

Who we are and how we get paid

Our goal at Mozo is to help you make smart financial decisions and our award-winning comparison tools and services are provided free of charge. As a marketplace business, we do earn money from advertising.

We do not compare all brands in the market, or all products offered by all brands. At times certain brands or products may not be available or offered to you. If you proceed with a travel insurance policy through Mozo, Mozo may receive a referral fee.

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Book a one-on-one health cover review with a Medibank consultant

Want 6 weeks free? That'll work.

Your body works wonders for your health so lend it a hand with 6 weeks free from Medibank. Simply join and maintain eligible Corporate Medibank Hospital and Flexi Extras cover and support your body for all that hard work. We'll also waive 2&6 month waiting periods on extras.

New members only.€ Quote promo code 'CORP6WEEKS'. Not available with any other offer. T&Cs apply.

Medibank and Corporate Travel Management offer you a 7.0% discount on private health insurance*

Choose the cover that fits you best

Single Parents

Or choose Corporate Basic Accident for basic ambulance^ and accident + treatments.

Why choose medibank corporate cover, choose how to spend your extras.

You know what’s good for you. That’s why you get to choose how to spend your included extras with our Flexi Extras cover. More remedial massage? Less chiro? The choice is yours. 1

80% back on included extras

We’ll cover 80% of your costs on included extras with our Flexi 80 extras cover up to your limits. Plus, you can visit almost any provider Australia wide. 2

Mental Health Phone Support

For no extra cost, members with hospital cover 3 can talk with a mental health professional over the phone in relation to any mental health or emotional concern, 24 hours a day 7 days a week.

24/7 Medibank Nurse

Members with hospital cover can call our phone service to speak to a Medibank nurse about their health concerns at any time of the day or night, at no extra cost. 3

Want a Boost on your employee discount?

Book a 1:1 consultation with a team member to learn more about how you might be eligible to get a boost on your employee discount if you join and maintain eligible Medibank Corporate Hospital and Flexi Extras cover. Plus, you could use Live Better points to redeem up to $250 for singles/single parents or $500 for couples/families in gift cards. We'll also waive any 2&6 month waiting periods on eligible extras. Cite “BOOST” during your appointment to learn more.

Offer available to new members who book an appointment, call or visit us in store who cite "BOOST" . Not available online or with any other offer. See full T&C's below.

Switching to Medibank has never been easier

Find Medibank corporate health cover that suits your needs.

Join online or on the phone. Simple and easy. We’ll cancel your old membership for you.

Claim - There’s no need to re-serve waiting periods you’ve already served with your old fund. #

Get Started

Work better, live better

With Medibank Live Better , get informed, inspired and supported on your path to better health. Dive into our expert health and wellbeing articles, advice, news, and exclusive offers to get you started.

Visit Live Better

Travel insurance

With cover options for domestic travel, or international trips, Medibank Travel Insurance has been helping protect Aussie travellers for over 15 years.

Medibank health members save 15% on Medibank Travel Insurance. 4

Pet insurance

We love our four-legged friends. That's why Medibank Pet Insurance offers comprehensive cover options to help pet parents protect their favourite furry friends.

Health members save 10% on Medibank Pet Insurance every year. 5

Life insurance

Medibank Life Insurance helps to provide for your family when you can’t. Apply for up to $2.5 million depending on your age and income.

Medibank health members save 10% on life insurance every year. 6

Request a call back

Leave your details and a Medibank expert will be in touch to take you through your options. In providing your telephone number, you consent to Medibank contacting you about health insurance.

Things you should know

6 weeks free terms and conditions

€ For new members on new memberships who join and start Corporate Hospital and Flexi Extras from 22 April 2024 and who have not held Medibank health cover in previous 60 days (unless they are a dependent coming off their parent’s cover). Must quote promo code CORP6WEEKS when joining. Excludes resident Hospital and Extras cover, Accident Cover, Ambulance Cover, Overseas Visitors Health Insurance, Students Health Cover (OSHC), Working Visa Health Insurance, ahm covers and other selected covers. Not available with any other offer, other than the applicable corporate discount. Medibank may end this offer or amend these offer terms and conditions at any time without notice.

6 weeks free terms: Must remain up-to-date with premium payments and hold eligible cover for 42 consecutive days from the policy start date to get next 6 weeks free. The 6 weeks free will not be issued if you change to an ineligible cover, terminate your cover or suspend your cover during this period.

2&6 month waits waived on extras terms: 2&6 month waiting periods on extras waived. Other waiting periods apply (including 12 months on some dental services). If you’re switching from another fund and you’ve used any of your current limits (at that fund), that will count towards your annual limits with us. If you’ve reached your limits at your previous fund you may not be able to claim straight away on extras.

Discount boost and live better points offer terms and conditions

For new members on new memberships who join and start Medibank Corporate Bronze, Silver or Gold tier Hospital cover combined with Flexi Extras cover from 3 June 2024 and who have not held Medibank health cover in previous 60 days (unless they are a dependent coming off their parent’s cover). Offer only available to employees of Medibank corporate clients who are currently eligible to receive a corporate discount of less than 12% on Medibank private health insurance. Eligible customers will receive from Medibank an increase in their ongoing corporate discount up to a total combined discount of 12% off their standard yearly premium. Must set up direct debit or payroll when joining to be eligible to receive Live Better points offer. Excludes resident Hospital and Extras cover, Basic Corporate covers, Accident Cover, Ambulance Cover, Overseas Visitors Health Cover, Overseas Students Health Cover (OSHC), Overseas Workers Health Cover, ahm covers and other selected covers. Not available with any other offer, other than the applicable corporate discount. Medibank may end this offer or amend these offer terms and conditions at any time without notice.

Corporate discount terms: A total ongoing discount of 12% will be applied to your policy. The 12% discount may be reduced or removed if you change to an ineligible cover, terminate your cover, suspend your cover or if you are no longer an employee of the Medibank corporate client.

2&6 month waits waived on extras terms: 2&6 month waiting periods on extras are waived. Other waiting periods apply (including 12 months on some dental services). If you’re switching from another fund and you’ve used any of your current limits (at that fund), that will count towards your annual limits with us. If you’ve reached your limits at your previous fund you may not be able to claim straight away on extras.

Live Better points terms: Must maintain direct debit or payroll and hold eligible cover for 28 consecutive days from the policy start date. The points will not be issued if you change to an ineligible cover, terminate your cover or suspend your cover during this period. Policyholder will require access to a smartphone and will need to download the My Medibank App, register for Medibank Live Better and track any Live Better activity within 28 consecutive days from the policy start. Must be 16 years or over and have a valid Australian residential address to register for Medibank Live Better. Policyholder will need to have registered a My Medibank account and linked their My Medibank account with their Live Better account within 28 days from the policy start date. Live Better points could take up to 8 weeks from the policy start date to be loaded to the policyholder’s Live Better account. 25,000 Live Better Points will be applied to Singles and Single Parent cover, and 50,000 Live Better Points will be applied to Family and Couples cover. Live Better Point component of this offer will only be applied once per eligible policy.

Live Better Rewards terms: Must be a Medibank member with eligible hospital cover, extras cover, or hospital and extras cover, be up-to-date with premium payments and have signed up to Medibank Live Better via the ‘My Medibank’ app to redeem rewards. Additional terms and conditions may apply to the redemption of a reward depending on the type of reward chosen. Read full Medibank Live Better terms here: www.medibank.com.au/livebetter/rewards/terms/

* Only available to eligible employees/members of Medibank corporate clients.

^ For ambulance attendance or transportation to a hospital where immediate professional attention is required and your medical condition is such that you couldn't be transported any other way. Tasmania and Queensland have state schemes that cover ambulance services for residents of those States.

+ Restricted or Excluded services will be treated as Included services where treatment is required for injuries sustained in an Accident that occurs after joining this cover. Excludes claims covered by third parties such as Workcover. Out-of-pocket expenses may apply. Refer to your Cover Summary.

1 At recognised providers. Waiting periods and annual limits apply. Excludes optical.

2 Up to annual limits. Waiting periods apply. Excludes optical. Exclude Flexi 80 MC.

3 OSHC members should call the Student Health and Support Line on 1800 887 283

# You need to join Medibank within 2 months of leaving your old fund, or waiting periods apply again. Also, benefits that have been paid under your previous cover will be taken into account in determining the extras benefits payable under your Medibank cover.

4 Travel: Limits, sub-limits, exclusions and conditions apply. This is general advice only. Medibank Private Limited, ABN 47 080 890 259, an Authorised Representative, AR 286089, of Travel Insurance Partners Pty Limited, ABN 73 144 049 230, AFSL 360138 arranges the insurance on behalf of the insurer. The insurer is Zurich Australian Insurance Limited ABN 13 000 296 640, AFSL 232507. Please consider your own needs and the Combined FSG/PDS to decide if this product is right for you. For information on the Target Market and Target Market Determinations , visit medibank.com.au/travel-insurance/help/

5 Pet: Medibank and ahm health members who wish to activate this discount must provide accurate membership details: (a) at point of purchase for the discount to apply; or (b) prior to renewal for the discount to apply at renewal.

Medibank Pet Insurance policies entered into for the first time on or after 30 August 2023, and subsequent renewals of those policies are issued by PetSure and promoted and distributed by PetSure’s AR, Medibank.

Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Please consider the Product Disclosure Statement ( PDS ) to ensure this product meets your needs before purchasing, or choosing to continue with the product. PDS and Target Market Determination available at medibank.com.au/pet-insurance .

6 Life: Medibank Life Insurance and Medibank Income Protection (collectively Medibank life insurance) are issued by the insurer, Zurich Australia Limited ABN 92 000 010 195 AFSL 232510 (Zurich). NEOS Direct, a registered business name of NDLI Pty Ltd ABN 70 665 747 277 AFSL 547119, distributes and services Medibank life insurance, which is promoted by NEOS Direct's authorised representative Medibank Private Limited ABN 47 080 890 259 (AR No. 286089) (Medibank).

Any advice provided is general only and doesn’t consider your objectives, financial situation or needs. You should consider these factors, the appropriateness of the advice, and carefully read the relevant Product Disclosure Statement (which sets out the product terms, conditions and exclusions), Target Market Determination and Financial Services Guide before making a decision to acquire, or continue to hold, the product.

Your personal information will be handled in accordance with the Privacy Policies of the parties involved. Click here for NEOS Direct's Privacy Policy , Medibank's Privacy Policy or Zurich's Privacy Policy .

We'll have someone call you soon to help with any questions you have.

COVID-19 Health Assist - Expression of interest

Complete this form to express your interest in one of our programs. If you're eligible, a member of our team will call you within 2-3 business days.

What program are you interested in?

Sorry, only members with current Hospital cover are eligible to participate in these programs

Eligible Medibank members with Extras cover are able to access a range of telehealth services included on their cover - you can find out more here . Alternatively, if you would like to talk to one of our team about your cover, we're here on 132 331 .

Your membership details

Please provide your details so we can know how to contact you.

Your contact details

By clicking Submit, I understand that Medibank or its subsidiaries may contact me to discuss my eligibility for the Covid-19 Heath Assist program(s), and will disclose my personal information within the Medibank Group of companies and to third party service providers. Please see Medibank’s privacy policy for further information about how Medibank will handle my personal information, and how to contact Medibank: https://www.medibank.com.au/privacy/

Thank you for expressing your interest in one of our COVID-19 Health Assist programs.

If you are eligible, one of our health professionals will call you in 2-3 business days to discuss your situation and help to enrol you in the relevant program.

There is no cost to participate, however some referred services may incur an out of pocket cost.

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Please Note - If you are cruising around Australia you need to select Pacific. With Regions, variances can apply for Bali, Indonesia, Japan and Middle East. You are not required to enter stop-over countries if your stop-over is less than 48 hours.

If you don’t know where you’re traveling to within the next 12 months, choose Worldwide to ensure you’re covered no matter where you go. If you’re travelling to multiple countries choose the region that you are visiting that is furthest away (excluding stopovers less than 48 hours). In most cases you will be covered for the closer regions as well. For example, if you choose Europe, you will also be covered in the Middle East, Asia and Pacific.

Worldwide means anywhere in the world

Americas means USA, Canada, South America, Latin America, Hawaii and the Caribbean

Europe means all European countries, including UK

Middle East refers to the area from Syria to Yemen; Egypt to Iran

Asia generally means Asia and the Indian subcontinent. For some insurers this excludes Japan*

Pacific means the South West Pacific, Australia and Indonesia/Bali*. Select Pacific for domestic cruises in New Zealand waters

New Zealand means domestic travel within New Zealand only

*Note: Variances apply for Bali, Indonesia, Japan and Middle East. Check that your destination is covered once directed to your chosen insurer’s site.

Medibank travel insurance Reviews

Medibank want you to recharge your batteries and live better by taking a break by having a holiday. And when you do, they’ll will have your back. Policies are available to those under 84 years. Dependants travel for free with parent or grandparent. They offer 24/7 emergency assistance no matter where you are in the world. Underwritten by Great Lakes Australia.

Customer Experience

Claims experience, value for money.

Just a bad policy - do not buy

Their travel insurance policy: 1. Has no provision for force majeure. If you need to change your ... Read more

Their travel insurance policy: 1. Has no provision for force majeure. If you need to change your plans due to circumstances foreseeable or unforeseeable you cannot claim. If a third party changing their plans gives you cause for a claim, that is also no basis. This is covered as "you or any other person's unwillingness to proceed with the journey or deciding to change plans". 2. Additional expenses are only claimable if the claim falls under one of the defined coverage scenarios. For instance, if meals were prepaid, you cannot claim for them. Also, if shortening your holiday, causes you to dispose of food already purchased, you cannot claim. 3. All expenses claimed must be explicitly covered in the policy. 4. Additional costs due to rescheduling of transport are only covered under a very narrow range of scenarios: Riot etc.; Cyber incident; Loss of passport or travel documents; collision; delay of transport

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Waiting over 2 months and no way to contact them

I purchased travel insurance for $500, and my claims experience has been an absolute nightmare. I... Read more

I purchased travel insurance for $500, and my claims experience has been an absolute nightmare. I has an injury in Europe and called their 24hr hotline, they requested for so much information about the situation but offered very little support, apart from telling me to make my way home and making a claim once I’m home. Once home the claims progress has been a joke, the online portal doesn’t work, phone calls are not helpful and no one responds to emails. It’s been a nightmare almost as bad as the injury itself. Would not recommend

Didnt cover cancelled flights?

Our Family of four Travelled from Bulgaria to Rome. We had to stay overnight and make a connecting f... Read more

Our Family of four Travelled from Bulgaria to Rome. We had to stay overnight and make a connecting flight in Sofia. When we arrived at the airport the following day, we discovered that our connecting flight to Rome had been cancelled. We then spent hours in the airport, with two small children panicking on websites trying to rebook a flight. Eventually the following day for double the price. It was incredibly stressful, our credit cards wouldn't work we ended up having to call our sister in Australia to help us. We went back to the hotel and then caught the connecting flight onwards to Rome the next day. Missing valuable days of our holiday with friends who were waiting in Rome for us. When we returned to Australia we began the complicated process of trying to get a refund from the company that we had used, they were called Travelgino. During that process, we realized that they absolutely diabolical reputation and there were thousands of people across the world complaining that they hadn't been notified of cancelled flights. There were whole special websites set up to complain about them and to help you with the complaint process, which really showed how widespread this problem was. After a number of months of chasing them, the company actually went bust! We then went back to Medibank expecting them that they would cover us for our cancelled flights. However, our claim was rejected on the basis that the company had gone bust. We went back to Medibank and explained that that had happened after the event, and that was not the reason for the cancelled flights. They said it didn't matter and the only thing that we would be covered for would be if there was a strike. We have resubmitted the complaint back to Medibank again in the hope that they will reconsider, as it seemed completely ridiculous that travel insurance doesn't cover you for a cancelled flight. I have very little hope for a resolution, we have been Medibank customers for our medical insurance for many years and pay them thousands and thousands of dollars a year. If this isn't resolved I will be cancelling my medical insurance also, I wouldn't ever use them for travel insurance either. It's just really disappointing all around, my husband gets recently lost his job and that money would be really helpful at the moment. Highly unrecommended

No Reply In A Month And Then Demanded Info Already Suppied

I Purchased a policy for in excess of $900 for insurance including the covid cover. We had to alter o... Read more

I Purchased a policy for in excess of $900 for insurance including the covid cover. We had to alter our plans due to covid. I put in an online claim on my return. I had no reply in over a month. After calling and complaining I then received an email demanding information I have already supplied. I am now trying to supply this information again, but the online claim portal is not functioning. As a Medibank private customer of over 20 years I am appalled. Do not purchase.

No response in over a month

Tried calling 5 times, between 1hr and 2:40 wait times and gave up. Tried emailing, auto res... Read more

Tried calling 5 times, between 1hr and 2:40 wait times and gave up. Tried emailing, auto response states 5 business days to respond, 5 emails and 5 weeks later, still no response. Tried to make a claim online, did not recognize the policy number provided to me. No way to contact them or make a claim.

Sold as travel insurance but only want to pay medical

We purchased travel insurance, however while traveling our transport broke down causing us to have to... Read more

We purchased travel insurance, however while traveling our transport broke down causing us to have to return home after a week and a half of of our five and a half week planned holiday, which was paid in full. None of this was our fault and we were unable to recoup anything of our prepaid accommodations and had to purchase airfare extensions. We paid a premium for the insurance due to some existing medical condition which were not a issue in this matter.We were contacted by the insurer after we submitted the claim and informed that the transport issue was not covered.This travel insurance is misrepresented and basically only covers medical issues

Good BUT make sure you lower your excess

I have purchased twice but the first time I didn't realise that the excess was per item on your c... Read more

I have purchased twice but the first time I didn't realise that the excess was per item on your claim (not per claim per se). I strongly encourage you to lower your excess to $0 to make the travel insurance worth your money

1 comment on this review

Exceeded Expectations

Successful claim on smashed phone screen, many online complained other insurers rejected this type of... Read more

Successful claim on smashed phone screen, many online complained other insurers rejected this type of claim. Completed within 2 days!

Too Many Hoops and No Compassion. Great when You pay. No so good if they have to pay!

Customer service was fine, until I had to make a claim, which is the only reason I gave them a 3. Ba... Read more

Customer service was fine, until I had to make a claim, which is the only reason I gave them a 3. Based on recent events, it should have been a 1. You need to be aware that although this review is on Medibank, when it comes to their travel insurance you do not actually deal with Medibank. It is in fact, Great Lakes Australia and the claims process is managed by Travel Insurance Partners not Medibank. This same arrangement applies to many other travel insurance suppliers so simply changing your insurer may not change the people you will have to deal with in a claim. I've learned my lesson and I will always look at who the insurer is and who handles claims before I buy travel insurance again. I booked a trip but just 3 weeks before I was due to travel, I was diagnosed with cancer and had to cancel. This diagnosis came as a result of the Government's Bowel cancer testing program and I had no symptoms or family history of cancer prior to this. Travel Insurance Partners made the claim process very difficult at every step even demanding nearly four years of medical records despite having a certificate from my doctor, of more than ten years, that he had never treated me for this disease. Unable to find any excuse they finally had to pay me after more than five months. It was useless complaining to Medibank as they simply referred any complaint to Travel Insurance Partners. After my experience, I would not recommend placing your your travel insurance with these people.

A really helpful and good travel insurance that allowed my family to feel comfortable traveling overs... Read more

A really helpful and good travel insurance that allowed my family to feel comfortable traveling overseas knowing that we would be looked after in the event of an accident or emergency

3 comments on this review

Medibank Private FAQ

How many people can i include in my policy.

You can purchase a policy online to include up to 8 travellers.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Can I pay to reduce or cancel my excess?

No but you can choose what type of excess you would like to pay. The higher the excess, the lower your premium.

What additional extras are there?

You can increase your luggage cover up to $4,500 for any single item and for for multiple items no higher than $8,000.

Am I covered if my tour company collapses?

Medibank doesn’t provide protection from insolvency.

I’m not an Australian resident- can I buy cover?

No you have to be an Australian resident with a booked return journey back to Australia.

What size moped or motorbike am I covered to ride overseas?

You must pay an additional premium to be covered for riding, or being a passenger on a moped or scooter. Even with the additional premiumyou are not insured to ride anything with an engine capacity larger than 200cc and you must hold a license valid in the country you are riding. Don’t forget to wear a helmet too!

How long is their single trip cover for?

Can i extend my policy from overseas.

Having too much fun? You cannot extend your current policy, but it’s no problem to just purchase a new one. If you experience a medical condition in between buying the second policy, this condition may now be considered a pre-existing medical condition. So make sure you let them know.

Do they cover for my rental vehicle excess?

Yes, for up to $4,000. You are only insured for a rented sedan, campervan, hatchback, 8 seater people mover or station-wagon (including 4WDs) rented from a licensed motor vehicle rental company.

What is their cooling off period?

Who underwrites them.

Great Lakes Australia.

Our Travel Insurance Comparision Helps You

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Comparetravelinsurance.com.au is Australia’s leading comparison site solely focused on travel insurance.

Our comparison is a free service that allows users to compare quotes in a few simple steps based on limited personal criteria. Comparisons supplied are not a recommendation or opinion about the suitability of a policy for a user. Comparisons are default ranked according to price and users have the ability to sort by popular cover levels. Whilst we compare a vast range of policies, we do not compare all providers in the market. This site compares the following brands: 1Cover, AllClear, Budget Direct, Downunder, Fast Cover Travel Insurance, Insure4Less, InsureandGo, iTrek, Simply Travel Insurance, Ski-Insurance, Travel Insurance Saver, Travel Insuranz, Wise Traveller, Zoom Travel Insurance . The directors and shareholders are common with companies i-Trek Pty Ltd, Zoom Travel Insurance and 1Cover Pty Ltd including it’s subsidiary brand Ski-insurance. CoverDirect takes all reasonable care when preparing this information but does not warrant its accuracy. Pricing information is supplied by the providers who participate on this site and should be verified with the insurer before you purchase. This site links users to the website of the provider to verify quotes and access the relevant PDS to understand what is, and is not, covered by a policy prior to purchase.

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Want up to 12 weeks free plus up to $500 in gift cards?

Join and maintain eligible Bronze hospital and extras cover or above and get 6 weeks free after your first consecutive 42 days, and another 6 weeks free in month 15. Plus, you could get 50,000 Live Better points (couples and families) or 25,000 Live Better points (singles and single parents) to redeem on rewards like gift cards. We'll also waive 2&6 month waiting periods on extras.

Use promo code: 12WEEKSPLUS. Offer ends 30 June 2024. New members only.€

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Extras only offer - Want up to 8 weeks free plus a $50 gift card?

Join and maintain eligible Medibank extras cover and you could get 6 weeks free after your first consecutive 42 days, and another 2 weeks free in month 15. Plus, you could get 5,000 Live Better points ($50 gift card) when you join Live Better rewards and track an activity in the My Medibank app. We'll also waive your 2&6 month waiting periods on extras. Use promo code: EXTRA8WEEKS. Offer ends 30 June 2024. New members only.ᶲ

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Health premiums changed on 1 April 2024

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Medibank Travel Insurance

Planning to travel? Our COVID-19 travel insurance benefits could help you relax and enjoy your much-needed break even more. ¥

Why choose Medibank private health insurance?

With over 40 years of experience, we understand what better health means for our 3.7 million members.

Accident cover boost

Medibank members with hospital cover get the benefits of Gold level cover no matter what level of hospital cover you have, thanks to our Accident Injury Benefit. 1

24/7 Medibank Nurse Support

Medibank health insurance members 2 can speak to a registered nurse about their health concerns, at no extra cost 3 . Anytime of the day or night.

100% back on dental check-ups twice a year on eligible extras=

Here’s something to smile about – Medibank members with eligible extras cover for two months or more get 100% back on up to two dental check-ups every year, including x-rays, at any Members’ Choice Advantage dentist. =

100% back on optical on eligible extras±

At Medibank we think you deserve to see the world clearly. That’s why when you join eligible Medibank extras you get 100% back on optical items at all recognised providers up to annual limits. ±

Switching to Medibank has never been easier

1. find your cover.

We help you find the health insurance that best suits your needs.

2. Let us do the paperwork

Simple and easy. We’ll cancel your old membership for you.

3. No waiting periods again

There’s no need to re-serve waiting periods you’ve already served with your old fund. 4

Awarded Outstanding Value Health Insurance 16 years running

We’re proud to deliver outstanding value health insurance products designed to suit your needs. But don’t just take our word for it.

Need more help?

Things you should know

» Waiting periods of up to 12 months apply.

¥ Limits, sub-limits, exclusions and conditions apply. This is general advice only. Medibank Private Limited, ABN 47 080 890 259, an Authorised Representative, AR 286089, of Travel Insurance Partners Pty Limited, ABN 73 144 049 230 AFSL 360138 arranges the insurance on behalf of the insurer. The insurer is Zurich Australian Insurance Limited ABN 13 000 296 640, AFSL 232507. Please consider your own needs and the Combined FSG/PDS to decide if this product is right for you. For information on the Target Market and Target Market Determinations , visit medibank.com.au/travel-insurance/help/

1 For Accidents that occur in Australia after your cover starts. Must seek medical treatment within 7 days, and receive hospital treatment within 12 months, of the Accident occurring. Excludes claims covered by third parties and our Private Room Promise. Out of pockets may apply.

2 OSHC members can call the Student Health & Support Line on 1800 887 283 .

3 Some referred services may involve out of pocket costs and waiting periods may apply.

= Eligible members on Medibank extras (excluding Healthy Living Extras and Gold Ultra Health) can claim a maximum of two 100% back dental check-ups per member, per year at a Members’ Choice Advantage provider (including bitewing x-rays where clinically required). For members on eligible extras, the first two check-ups do not count towards your annual limit. Members with Healthy Living Extras can get 100% back on one dental check-up each year at a Members’ Choice Advantage provider (including up to two bitewing x-rays, where clinically required) or at a Members’ Choice provider (excluding x-rays). Members with Gold Ultra Health can get 100% back on up to three dental check-ups at a Members’ Choice or Members’ Choice Advantage provider. Members’ Choice and Members’ Choice Advantage providers are not available in all areas. Two month waiting period applies. Some products may have other dental benefits, check your cover summary for details.

± Excludes Healthy Living Extras and select products that are no longer available for sale (for more information check your cover summary or check this page ). Applies to prescription glasses and select contact lenses. Some glasses lens coatings and contact lenses are excluded. To find which specific items are included or excluded, call us on 132 331. 6 month waiting period applies.

4 You need to join Medibank within 2 months of leaving your old fund, or waiting periods apply again. Also, benefits that have been paid under your previous cover will be taken into account in determining the extras benefits payable under your Medibank cover.

€ For new members on new memberships who join and start eligible combined Bronze hospital and extras cover or above from 4 June – 30 June 2024 and who have not held Medibank health cover in previous 60 days (unless they are dependents coming off their parent’s cover). Must quote promo code 12WEEKSPLUS and set up direct debit when joining. Excludes Basic cover, Corporate covers, Hospital only cover, Extras only cover, Accident Cover, Overseas Visitors Health Cover, Overseas Workers Health Cover, Overseas Students Health Cover (OSHC), Ambulance Cover, ahm covers, and other selected covers. Not available to Medibank employees. Not available with any other offer. Medibank reserves the right to amend these Terms and Conditions from time to time.

Weeks free terms: Must remain up-to-date with premium payments and hold eligible cover for 42 consecutive days from the policy start date to get initial 6 weeks free, and for 14 consecutive months to receive subsequent 6 weeks free. The initial 6 weeks free will be applied at the next billing cycle after you have held eligible cover for 42 consecutive days. The subsequent 6 weeks free will be applied at the next billing cycle after you have held eligible cover for 14 months. The 6 weeks free will not be issued if you change to an ineligible cover, terminate your cover or suspend your cover during this period. Discounted amount to reflect level of eligible cover at time of discount.

2&6 month waits waived on extras terms : 2&6 month waiting periods on extras waived. Other waiting periods apply (including 12 months on some dental services). Annual limits apply. If you're switching from another fund and you’ve used any of your current limits (at that fund), that will count towards your annual limits with us. If you've reached your limits at your previous fund you may not be able to claim straight away on extras.

Live Better rewards points terms: Must maintain direct debit and hold eligible product for 42 consecutive days from the policy start date to receive Live Better rewards points. The points will not be issued if you change to an ineligible cover, terminate your cover or suspend your cover during this period. Policyholder will require access to a smartphone and will need to download the My Medibank app. Policyholder will need to have registered a My Medibank account, sign up to Live Better via the My Medibank app and track a Live Better activity within 42 consecutive days from the policy start date. Must be 16 years or over to register for Medibank Live Better. Live Better rewards points could take up to 10 weeks from the policy start date to be loaded to the policyholder’s Live Better account. Singles and single parents will receive 25,000 Live Better rewards points, and families and couples will receive 50,000 Live Better rewards points.

Live Better rewards terms: Must be a Medibank member with eligible hospital cover, extras cover, or hospital and extras cover, be up-to-date with premium payments and have signed up to Live Better via the My Medibank app to redeem rewards. Additional terms and conditions may apply to the redemption of a reward depending on the type of reward chosen. Read full Medibank Live Better terms here: https://www.medibank.com.au/livebetter/rewards/terms/

ᶲFor new members on new memberships who join and maintain eligible extras cover from 4 June – 30 June 2024 and who have not held Medibank health cover in previous 60 days (unless they are a dependent coming off their parent’s cover). Must quote promo code EXTRA8WEEKS and set up direct debit when joining. Eligible extras cover means Medibank standalone extras policies, excluding Healthy Living Extras. Offer does not apply to combined Hospital & Extras covers, Corporate covers, Hospital Cover, Accident Cover, Ambulance Cover, Overseas Visitors Health Insurance, Overseas Students Health Cover (OSHC), Overseas Workers Health cover, ahm covers and other selected covers. Not available to Medibank employees. Not available with any other offer. Medibank reserves the right to amend these Terms and Conditions from time to time.

Weeks free terms: Must set up direct debit when joining and hold eligible cover for 42 consecutive days from the policy start date to get initial 6 weeks free, and for 14 consecutive months to receive subsequent 2 weeks free. The initial 6 weeks free will be applied at the next billing cycle after you have held eligible cover for 42 consecutive days. The subsequent 2 weeks free will be applied at the next billing cycle after you have held eligible cover for 14 months. The initial 6 weeks free and/or the subsequent 2 weeks free will not be issued if you change to an ineligible cover, terminate your cover or suspend your cover during this period. Discounted amount to reflect level of eligible cover at time of discount.

2&6 month waits waived on extras terms : 2&6 month waiting periods on extras waived. Other waiting periods apply (including 12 months on some dental services). If you're switching from another fund and you've used any of your current limits (at that fund), that will count towards your annual limits with us. If you’ve reached your limits at your previous fund, you may not be able to claim straight away on extras.

Live Better points terms: Must maintain direct debit and hold eligible Extras cover for 42 consecutive days after the policy start date to receive 5,000 Live Better points (which may be redeemed for up to $50 in gift cards). If you change to an ineligible cover during this period, or you terminate or suspend your cover, the Live Better points will not be issued. Policyholder will require access to a smartphone and will need to download the My Medibank app. Policyholder will need to have registered a My Medibank account, sign up to Live Better rewards via the My Medibank app and track a Live Better activity within 42 consecutive days from the policy start date.Must be 16 years or over to register for Medibank Live Better. Live Better points could take up to 10 weeks from the policy start date to be loaded to the policyholder’s Live Better account.

Live Better rewards terms: Must be a Medibank member with eligible hospital cover, extras cover, or hospital and extras cover, be up-to-date with premium payments and have signed up to Medibank Live Better with ‘My Medibank’ and have linked their MyMedibank account with their Live Better account to redeem rewards. Additional terms and conditions may apply to the redemption of a reward depending on the type of reward chosen. Read full Medibank Live Better terms here: https://www.medibank.com.au/livebetter/rewards/terms/

Travel insurance with a range of COVID-19 benefits

Planning a trip within Australia or packing your bag to go overseas? Our COVID-19 travel insurance benefits could help you relax and enjoy your much-needed break even more.±

Multi-award winning travel insurance

We're proud to be winners of Mozo's Experts Choice awards in 2022 & 2023 and Canstar's 2023 Most Satisfied Customer - Travel Insurance award.

We're proud winners of Mozo's Experts Choice awards in 2022 and 2023.

Where are you headed?

International.

Get travel insurance for your overseas holiday. Choose between our Medical only or Comprehensive plans for peace of mind.

Cover for unforeseen cancellations, amendments and delays, plus up to $5,000 towards any rental car insurance excess for rental car damage or theft.

Compare Travel Insurance

Decide what you want to have cover for, select your inclusions, and enjoy a relaxing trip.

More than one trip a year?

Annual Multi-Trip cover is the ideal option if you're a frequent flyer, both domestically and overseas. It offers you comprehensive cover for every trip you take within your chosen region for the next 12 months.

± Limits, sub-limits, exclusions and conditions apply. This is general advice only. Medibank Private Limited, ABN 47 080 890 259, an Authorised Representative, AR 286089, of Travel Insurance Partners Pty Limited, ABN 73 144 049 230 AFSL 360138 arranges the insurance on behalf of the insurer. The insurer is Zurich Australian Insurance Limited ABN 13 000 296 640, AFSL 232507. Please consider your own needs and the Combined FSG/PDS to decide if this product is right for you. For information on the Target Market and Target Market Determinations , visit medibank.com.au/travel-insurance/help/

First month free? Shake on it.

Sign up to Medibank Pet Insurance by 19 August 2024 and get your first month's premium free. T&Cs apply.* Use promo code 1FREE. Plus, Medibank and ahm health members save 10% every year.#

Get your first month free Medibank Pet Insurance.

* Offer commences 12.01am on AEST 11 June 2024 and ends 11.59pm on AEST 19 August 2024 (Offer Period). Offer provides new customers with their first month free in their first policy year only when they purchase a Medibank Pet Insurance Policy during the Offer period (Offer). If you choose to pay by monthly or fortnightly instalments, you will not be charged an instalment for the first one month of your policy, from the selected policy commencement date. The first premium will be charged on the first premium instalment of the second month of your policy. For annual payments, the one month free will be deducted from your first policy year premium at the time of purchase. Offer only applies to new Medibank Pet Insurance policies purchased during the Offer Period, online, in-store, or by phone using the promo code 1FREE. Medibank and ahm health members can receive the Offer in addition to the 10% standard Medibank and ahm health member discount on the first year’s premium only. Not available with any other offer except for:

the existing Medibank and ahm health members standard discount, if applicable;
the 5% multi-pet discount for additional pets.

Excludes Medibank and ahm staff members.

Offer subject to the terms and conditions of the Medibank Pet Insurance policy. Eligibility criteria applies for Medibank Pet Insurance and is subject to the Medibank Pet Insurance terms and conditions (Refer to the Product Disclosure Statement). Medibank Pet Insurance reserves the right to withdraw, vary or extend this Offer at any time, without notice.

# Eligible Medibank and ahm health members who wish to activate this discount must provide accurate membership details: (a) at point of purchase for the discount to apply; or (b) prior to renewal for the discount to apply at renewal.

Pet Insurance

Medibank Pet Insurance policies entered into for the first time prior to 30 August 2023 and subsequent renewals of those policies are issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436, arranged and administered by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure) and promoted and distributed by PetSure’s Authorised Representative (AR) Medibank Private Limited ABN 47 080 890 259, AR 286089 (Medibank).

Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Please consider the Product Disclosure Statement ( PDS ) ensure this product meets your needs before purchasing, or choosing to continue with the product. PDS and Target Market Determination available at medibank.com.au/pet-insurance.

Insurance that supports your future and the people that matter

Take care of the people who mean the most to you.

Income protection

Helps to support you should the unexpected happen.

It seems like a lot to think about, but worrying about the people you love is worse. Remember, our team is on hand to answer any questions you might have.

Any advice provided is general only and doesn’t consider your objectives, financial situation or needs. You should carefully read the relevant Product Disclosure Statement (which sets out the product terms, conditions and exclusions), Target Market Determination and Financial Services Guide available here to ensure the product is right for you before making a decision to acquire, or continue to hold, the product. Medibank Life Insurance and Medibank Income Protection (collectively Medibank life insurance) are issued by the insurer, Integrity Life Australia Limited ABN 83 089 981 073 AFSL 245492 (Integrity Life), administered and distributed by NEOS Direct, a registered business name of NDLI Pty Ltd ABN 70 665 747 277 AFSL 547119, and promoted by NEOS Direct's authorised representative Medibank Private Limited ABN 47 080 890 259 (AR No. 286089) (Medibank).

Your personal information will be handled in accordance with the Privacy Policies of the parties involved. Click here for NEOS Direct's Privacy Policy , Medibank Private's Privacy Policy or Integrity Life's Privacy Policy .

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Leave your details and a Medibank expert will be in touch to take you through your options. In providing your telephone number, you consent to Medibank contacting you about health insurance.

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COVID-19 Health Assist - Expression of interest

Complete this form to express your interest in one of our programs. If you're eligible, a member of our team will call you within 2-3 business days.

What program are you interested in?

Sorry, only members with current Hospital cover are eligible to participate in these programs

Your membership details

Please provide your details so we can know how to contact you.

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Thank you for expressing your interest in one of our COVID-19 Health Assist programs.

If you are eligible, one of our health professionals will call you in 2-3 business days to discuss your situation and help to enrol you in the relevant program.

There is no cost to participate, however some referred services may incur an out of pocket cost.

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Does travel insurance cover COVID-19 or other pandemics?

What you're covered for when travelling during an epidemic or pandemic like covid-19..

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Fact-checked

Checked for accuracy by our qualified fact-checkers and verifiers. Find out more about fact-checking at CHOICE .

Australians are back on the international travel bandwagon, but many of us still have bad memories of travel plans that went south due to the COVID-19 pandemic.

With those hard-learned lessons behind us, you'll want to ask the tough questions of your travel insurance policy for any future trips. Will travel insurance cover COVID-19 medical expenses or cancellation due to related government travel bans or isolation requirements? And will travel insurance policies cover future pandemics or epidemics?

On this page:

Can you get travel insurance to cover COVID-19?

Which travel insurers cover covid-19, domestic travel insurance for covid-19, does travel insurance cover covid-19 on a cruise, can you get a refund on travel insurance, your travel insurer declined your covid-19 claim. now what, does travel insurance cover pandemics or epidemics (other than covid-19).

Many travel insurance policies will provide limited cover if you or your travelling companion get COVID-19.

Cover will likely be limited to medical, and sometimes quarantine and cancellation costs if you contract COVID-19. Some policies may cover you for expenses if you can't travel because you're a close contact.

Travel insurance is unlikely to cover you for cancellation due to government travel bans.

Many of the most popular travel insurers in Australia, like Cover-More, Allianz, Tick and Travel Insurance Direct, provide cover for COVID-19. The table below shows which international travel insurance policies cover COVID-19 medical and cancellation costs if you're diagnosed with COVID-19 while overseas.

You may have to pay an optional extra fee for COVID-19 cover. Check the insurer's product disclosure statement (PDS) for more details.

'Variable' means multiple cover options are available and you can select the level of cover you require (for an additional fee).
Cancellation may not cover you if you're deemed a close contact but haven't tested positive yourself.

* No cancellation prior to departure; $5000 if you contract COVID-19 on your trip.

Does travel insurance cover medical expenses for COVID-19?

Policies that cover medical expenses for COVID-19 will pay for emergency medical and hospital, and medically assisted repatriation to Australia, if deemed necessary. Most policies that cover COVID-19 provide unlimited cover for medical expenses.

Does travel insurance cover cancellation due to COVID-19?

Some policies will cover cancellation and amendment expenses if you get COVID-19 before you leave or while you're overseas. These policies may also cover you for cancellation and amendment expenses if you're deemed a close contact of someone who tests positive to COVID-19, but this isn't always the case. The cover amount can be limited to as little as a couple thousand dollars, so check with your travel insurer specifically to find out what they'll cover because it can be tricky.

Below are some of the typical exclusions for cancellation cover.

Cooling-off periods for COVID-19 cancellation cover are usually 72 hours.
Cover-More and other policies underwritten by Zurich, such as Flight Centre, AHM and Medibank, place restrictions on COVID-19 cancellation cover if you bought the policy within 21 days of your departure date. Check your PDS for details.
Most (but not all) policies that cover COVID-19 cancellations will provide limited cancellation cover if a non-travelling relative residing in Australia has contracted COVID-19.
These policies may also cover cancellation and amendment costs if you're designated a close contact of someone with COVID-19 and are required to self-isolate while on your trip.
Travel insurance is unlikely to cover cancellation costs if you're unable to travel due to general travel restrictions, like lockdowns at home or at your destination, or government travel alerts due to COVID-19.

Does travel insurance cover additional expenses and quarantine costs for COVID-19?

If you contract COVID-19 while on your overseas trip, some policies will provide limited cover for additional accommodation and meal costs under specific circumstances, such as:

if you're denied boarding scheduled public transport because you have tested positive to COVID-19
if you have to go to hospital or self-isolate with COVID-19.

If you're ordered into quarantine while overseas because you've contracted COVID-19, some policies will cover your quarantine expenses. However, if you're ordered into quarantine as a close contact, without having contracted COVID-19, very few policies will cover your expenses in this scenario.

There are several insurers selling domestic travel insurance, but not all insurers will cover COVID-19. Domestic travel insurance doesn't cover medical expenses, because that's covered by Medicare or your private health insurance. So you'll just need COVID-19 cover for cancellation or additional expenses if you're travelling around Australia.

Read the travel insurance PDS to check whether you're covered for cancellation if you, or someone you're travelling with, catches COVID-19. Travel insurance is unlikely to cover you for government travel bans.

Travel insurance for an Aussie holiday may be worth considering if you're:

spending a lot of money on your trip
carrying expensive equipment, such as custom-made surfboards
hiring a car, as some travel insurance can cover the damage excess .

Travel insurance policies that offer cruise cover will often (but not always) cover medical costs if you contract COVID-19. Some of these policies will also cover you if you need to cancel your trip due to COVID-19, or if a non-travelling relative in Australia has contracted COVID-19.

If you're going on a cruise, you'll usually have to pay an extra fee to add cruise cover to your travel insurance, or buy a separate cruise-specific policy. Cover for COVID-19 is restricted, so check your PDS for details.

Travel insurance policies have a 14-day cooling-off period (or longer). If you change your mind in this period, you can cancel your policy and get your money back from the insurer.

AFCA (the Australian Financial Complaints Authority) considers a credit or refund of your premium a fair outcome where:

you got a refund or credit from all of your travel providers, so there's nothing left to claim on your travel insurance
your travel insurance policy has a COVID-19-related exclusion that prevents you from claiming on the policy.

Ask your travel insurer what they can do for you.

Partial policy refunds

From the moment you buy a travel insurance policy, cover kicks in for cancellation due to unforeseen events. So if your insurer offers you a refund, they may calculate a partial refund to take into account the cover that you've already received with your policy.

AFCA considers proportionate refunds for the remaining unused period fair, but your insurer should outline how they calculate it.

Visit AFCA's website for more information on what they deem fair treatment from insurers when it comes to COVID-19 claims.

Read your travel insurance PDS. In the first instance, it's up to you as the policyholder to establish that you have a valid claim under the policy terms and conditions. That generally means handing in lots of documentation.

Then it's up to the insurer to decide if your claim is valid and that there are no policy exclusions that should be applied.

If you disagree with the insurer's decision regarding your claim, raise a complaint via their internal dispute resolution service.

If you don't get a satisfactory result from the insurer's internal dispute resolution, escalate your complaint to AFCA , which is the external ombudsman for the insurance industry.

The chance of experiencing a pandemic similar to COVID-19 in a lifetime is estimated to be 38%. Many travel insurance policies now cover COVID-19 to some extent, but not as many policies will cover future pandemics or epidemics other than COVID-19.

There are several policies that cover COVID-19 for medical expenses, but not other pandemics, and very few policies now cover cancellation expenses for pandemics that aren't COVID-19.

An epidemic is an outbreak of disease that happens in a wide geographic location and affects a lot of people.

A pandemic is an epidemic that has spread throughout a whole country or across continents.

Which travel insurers will cover pandemics or epidemics (other than COVID-19)?

Insurers such as Allianz, Travel Insurance Direct and Cover-More cover pandemics or epidemics for medical costs, but Travel Insurance Direct and Cover-More exclude cover for cancellation costs incurred due to a pandemic that isn't COVID-19.

The table below shows which international travel insurance policies cover pandemic medical and cancellation costs if you're diagnosed with an illness that's classified as a pandemic or epidemic by the World Health Organisation while overseas. Bear in mind that if the pandemic or epidemic is classed as a 'known event' before you buy the policy, then cover will probably be excluded.

When an event becomes 'known' is a grey area, but generally it's when it's publicised in the media or on official government websites. So check the Smartraveller information for your destination before you go

* If the policyholder is diagnosed with a pandemic or epidemic illness.

** Excluding avian influenza.

Stock images: Getty, unless otherwise stated.

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U.S. News takes an unbiased approach to our recommendations. When you use our links to buy products, we may earn a commission but that in no way affects our editorial independence.

The Best Travel Medical Insurance of 2024

Allianz Travel Insurance »

Seven Corners »

GeoBlue »

WorldTrips »

Why Trust Us

U.S. News evaluates ratings, data and scores of more than 50 travel insurance companies from comparison websites like TravelInsurance.com, Squaremouth and InsureMyTrip, plus renowned credit rating agency AM Best, in addition to reviews and recommendations from top travel industry sources and consumers to determine the Best Travel Medical Insurance Plans.

Table of Contents

Allianz Travel Insurance
Seven Corners

Buying travel insurance is a smart move for any type of trip, but you may not need a policy that covers everything under the sun. If you don't need coverage for trip cancellations or delays because you're relying on your travel credit card to offer these protections, for example, you may find you only need emergency medical coverage that works away from home.

Still, travel medical coverage varies widely based on included benefits, policy limits and more. If you're comparing travel insurance plans and hoping to find the best option for unexpected medical expenses, read on to learn which policies we recommend.

Frequently Asked Questions

The term travel insurance usually describes a comprehensive travel insurance policy that includes coverage for medical expenses as well as trip cancellations and interruptions, trip delays, lost baggage, and more. Meanwhile, travel medical insurance is coverage that focuses on paying for emergency medical expenses and other related care.

Travelers need international health insurance if they're visiting a place where their own health coverage will not apply. This typically includes all international trips away from home since U.S. health plans limit coverage to care required in the United States.

Note that if you don't have travel health insurance and you become sick or injured abroad, you'll be responsible for paying back any health care costs you incur.

Many travel insurance policies cover emergency medical expenses you incur during a covered trip. However, the included benefits of each policy can vary widely, and so can the policy limits that apply.

If you're looking for a travel insurance policy that offers sufficient protection for unexpected medical expenses, you'll typically want to choose a plan with at least $100,000 in coverage for emergency medical care and at least that much in protection for emergency medical evacuation and transportation.

However, higher limits can provide even more protection from overseas medical bills, which can become pricey depending on the type of care you need. As just one example, Allianz says the average cost of emergency medical evacuation can easily reach up to $200,000 or more depending on where you’re traveling.

Your U.S. health insurance policy almost never covers medical expenses incurred abroad. The same is true for most people on Medicare and especially Medicaid. If you want to ensure you have travel medical coverage that applies overseas, you should purchase a travel insurance plan with adequate limits for every trip. Read the U.S. News article on this topic for more information.

The cost of travel medical insurance can vary depending on the age of the travelers, the type of coverage purchased, the length of the trip and other factors. You can use a comparison site like TravelInsurance.com to explore different travel medical insurance plans and their cost.

Allianz Travel Insurance: Best Overall
Seven Corners: Best for Families
GeoBlue: Best for Expats
WorldTrips: Best Cost

Coverage for preexisting conditions is available as an add-on

Easy to purchase as needed for individual trips

Relatively low limits for medical expenses

No coverage for trip cancellations or trip interruption

Up to $50,000 in emergency medical coverage
Up to $250,000 in emergency medical evacuation coverage
Up to $2,000 in coverage for baggage loss and damage
Up to $600 in baggage delay insurance
Up to $1,000 for travel delays
Up to $10,000 in travel accident insurance
24-hour hotline assistance
Concierge services

SEE FULL REVIEW »

Purchase comprehensive medical coverage worth up to $5 million

Coverage for families with up to 10 people

Low coverage amounts for trip interruption

Medical coverage options vary by age

Up to $5 million in comprehensive medical coverage
Up to $500,000 in emergency evacuation coverage
Up to $10,000 in coverage for incidental trips to home country
Up to $25,000 in coverage for terrorist activity
Up to $500 in accidental dental emergency coverage
Up to $100 per occurrence in coverage for emergency eye exams
$50,000 in coverage for local burial or cremation
24/7 travel assistance
Up to $25,000 in coverage for accidental death and dismemberment per traveler
Up to $500 for loss of checked baggage
Up to $5,000 for trip interruptions
Up to $100 per day for trip delays
Up to $50,000 for personal liability

Qualify for international health insurance with no annual or lifetime caps

Use coverage within the U.S. with select providers

Deductible from $500 to $10,000 can apply

Doesn't come with any nonmedical travel insurance benefits

Up to $250,000 in coverage for emergency medical evacuation
Up to $25,000 for repatriation of mortal remains
$50,000 in coverage for accidental death and dismemberment

High limits for medical insurance and emergency medical evacuation

Covers multiple trips over a period of up to 364 days

Deductible of $250 required for each covered trip

Copays required for medical care received in the U.S.

Up to $1,000,000 of maximum coverage
Up to $1,000,000 for emergency medical evacuation
Up to $10,000 for trip interruptions
Up to $1,000 for lost checked luggage
Up to $100 per day for travel delays
Up to $25,000 in personal liability coverage
Medical coverage for eligible expenses related to COVID-19
Ability to add coverage for your spouse and/or child(ren)
Repatriation of remains coverage up to overall limit
Up to $5,000 for local burial or cremation
$10,000 to $50,000 for common carrier accidental death

Why Trust U.S. News Travel

Holly Johnson is an award-winning content creator who has been writing about travel insurance and travel for more than a decade. She has researched travel insurance options for her own vacations and family trips to more than 50 countries around the world and has experience navigating the claims and reimbursement process. In fact, she has successfully filed several travel insurance claims for trip delays and trip cancellations over the years. Johnson also works alongside her husband, Greg, who has been licensed to sell travel insurance in 50 states, in their family media business.

9 Best Travel Insurance Companies of 2024

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Find the best travel insurance for you with these U.S. News ratings, which factor in expert and consumer recommendations.

8 Cheapest Travel Insurance Companies Worth the Cost

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How to Get Airport Wheelchair Assistance (+ What to Tip)

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Is Travel Insurance Worth It? Yes, in These 3 Scenarios

These are the scenarios when travel insurance makes most sense.

Australia & New Zealand Cruisers

Travel insurance- medibank private

By nickykat , January 10, 2015 in Australia & New Zealand Cruisers

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I haven't used Medibank or Aus Post, my big question is who underwrites it. Both of those are underwritten by the same insurer, so check who gives you the biggest discount between the two.

We have used Medibank Travel Insurance on two cruises. They were very easy to deal with and fortunately we didn't have to make a claim. For our next cruise though we found Medibank very expensive so have gone with Insure and Go.

PerfectlyPerth

Yep you never look at who you are buying it from - you look at the overall underwriter.

Medibank specialises in medical insurance and Australia Post is a post office. I always go with a dedicated travel insurer (that's all they do). We buy Covermore and find it most affordable to buy a multi annual policy. :)

Thank you all, both same underwriter also underwrites covermore, similar in price pre discount and covers basically the same things.

I didn't look at who else they underwrote, if then you get a GOOD discount from both Medbank and Aus Post, go for the biggest discount.

This may provide another bit of coverage to look at when buying travel insurance.

It seems many policies provide coverage for the excesses when renting vehicles. Far far far far cheaper than the rip offs by the rental companies.

http://www.news.com.au/travel/travel-advice/the-one-thing-you-need-to-know-before-you-rent-a-car/story-fn6yjihw-1227179260266

MicCanberra

Do the research, check the underwriter, the terms and conditions, the excesses, the overall cost, and if possible, word of mouth on how they are to deal with, not just on buying insurance but also on claiming.

That said, I have used several differing companies and most have either QBE or Zurich as the underwriter, for me they have paid all reasonable claims so far.:D

This may provide another bit of coverage to look at when buying travel insurance. It seems many policies provide coverage for the excesses when renting vehicles. Far far far far cheaper than the rip offs by the rental companies. http://www.news.com.au/travel/travel-advice/the-one-thing-you-need-to-know-before-you-rent-a-car/story-fn6yjihw-1227179260266

No matter who the underwriter is, or if you've used them before check the inclusions and more importantly the exclusions.

Some companies sell a few different policies with different inclusions, or an underwriter will sell through a few outlets with different inclusions nad they are always tweeking the wordings and inclusions to maximise profits, so always check.

Thank you GUT I will absolutely check out the inclusions and exclusions having been caught out this way with home insurance in the past where they refused to pay a claim for damage (apparently a fire needs to have flames, I was not covered for smouldering heat that caused over $1000 worth of damage!) TBH I don't trust any of them much, all about maximizing profits in my opinion!

Of course it's about maximising profits, it's a business not a charity, but you need to be very careful to check that what you are buying suits you, the one I love is the distinction between flood and storm.

[quote name=MicCanberra;45210723.

That said' date=' I have used several differing companies and most have either QBE or Zurich as the underwriter, for me they have paid all reasonable claims so far.:D[/quote]

Is the Zurich through your CC Mic?

Sent from my iPad using Forums

Having previously worked for medibank their staff discount for travel insurance is very good. I have used them on many occasions , for policies from 2 weeks to three months,when I worked for them and when I left. I have had to make claims and their process was very easy. I found their inclusions comprehensive and good.

That being said I have also used other providers, it is amazing the price variation you can get. I have been quoted a different price by the same insurer(not medibank) for the same policy when I went directly to their website versus going via an add on Google.

We previously used Covermore because we could pay an additional premium to be covered for a pre-existing condition. We have made 2 unrelated claims for a Doctor's visit onboard Princess and were paid with no problems.

Our last 2 policies have been with Medibank Private and I have noticed that the questions asked about pre-existing are IDENTICAL to Covermore and Australia Post.

The reason we went with Medibank Private (MP) is we are members and they were cheaper. With MP, the cover for cancellation is UNLIMITED whereas with Covermore you have to state upfront the estimated cost of the trip and this seems to significantly increase the cost of the premium.

As we have recently been doing longer (more expensive) cruises and making final payment many weeks prior to sailing, MP was the better option for us. Our current policy is an annual one.

Is the Zurich through your CC Mic? Sent from my iPad using Forums

It is but it was QBE, I have also used other insurers for domestic cruises which have used either.:D

awesome girl

Can someone give me some names of insurance companies who cover

over 75s my dear lad has just turned that, it looks to me as if it is going

to be a bit of a headache. We have always gone with suresave, but we are

members of Cota not sure if they cater for over 75s.:)

APIA specialises in "mature aged" travellers with pre existing conditions etc. Have seen several reviews of good feedback on Trip Advisor.

http://www.apia.com.au/travel-insurance

goodycruising

I could only suggest googling "travel insurance over 75 Australia", and go to actual insurance sites. Many of the google results are comparison sites, and I just tried one for another travel insurance research and I knew none of the companies they listed.

It appears that Aust Post recently changed their provider. They are now through Great Lakes Australia, which eventually is under Munich Re Group.

http://policy.poweredbycovermore.com/partners/aupost/files/documents/pds/AUSPOST-Comprehensive.pdf

The pds is "powered by covermore". Wow, that is a lot of different companies getting a cut! See page 16 of the document (or page 9 of the pdf)

Found this on the web site also. Specifically about cruise insurance! http://auspost.com.au/travel-id/cruise-travel-insurance.html

Aussieflyer

Can someone give me some names of insurance companies who cover over 75s my dear lad has just turned that, it looks to me as if it is going to be a bit of a headache. We have always gone with suresave, but we are members of Cota not sure if they cater for over 75s.:)

I know Australian Seniors Insurance has travel insurance but not sure what the premium for 75+ is. They had similar inclusions/exclusions to other companies we looked at. I don't remember who is the underwriter though.

My mum and dad are in their late 80's and are still cruising. Dad had a heart attack and by pass nearly 2 years ago. When I speak to them I'll check which company they use for insurance.

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Scorching! Every EOFY health insurance deal (with the best ones picked out)

Tax-time is when Australia's best health insurance deals are rolled out - get in before they're gone!

Private health insurance in Australia is a funny old system. We've always got Medicare in our back pocket, but having private cover has a lot of really big upsides, including:

Shorter wait times for surgery
Your choice of doctor
Avoiding some nasty tax impacts!

The tax implications are big ones. The Medicare Levy Surcharge will whack high-earners with an extra 1 - 1.5% tax, which can be thousands of dollars.

And if you turned 31 this financial year, the cost of insurance goes up by 2% every year you don't have hospital cover!

Don't worry - I have good news too.

Whether you're getting health insurance for the first time or looking to switch to a new health fund, June is the absolute best time to switch. Health funds put their best offers on the table at the end of the financial year, so now is the time!

Here are 5 of the best health insurance deals this June.

Medibank: 12 weeks free AND a gift card

Medibank have one of the best deals in market right now. If you sign up for eligible hospital and extras cover, you can score up to 12 weeks free, plus $500 in gift cards! They'll also waive any 2 & 6 month waiting periods for extras.

If you're just after extras cover, Medibank has a deal for you as well. Sign up to an eligible policy this month and you could score up to 8 weeks free and $50 worth of gift cards. Again, they'll waive your 2 & 6 month waiting periods on extras, so you can start claiming right away.

ahm: 12 weeks free PLUS extras limit rollovers

Not to be beaten, ahm are also offering up to 12 weeks free if you take out an eligible hospital and extras policy, as well as up to 8 weeks free if you just take out an eligible extras policy. They'll also waive those 2 & 6 month waiting periods for extras.

While ahm aren't offering any gift cards, it's offering extras limit rollovers into the next financial year. Now, because they'll waive 2 & 6 month extras waiting periods, that means signing up in June will give you 2 years' worth of extras benefits once July rolls around.

Qantas: Up to 140,000 bonus Frequent Flyer points

Planning a big trip? Qantas health insurance might be able to help, with one of their biggest bonus points offers currently on offer. Take out a combined hospital and extras policy and you could get up to 140,000 bonus frequent flyer points.

Plus, you'll earn 1 frequent flyer point for every dollar you spend on your premiums. You'll also skip the 2 & 6 month waiting periods on Extras.

HCF: The best deal for not-for-profit lovers

HCF are offering 8 weeks free if you take out an eligible hospital and extras policy. This isn't as long as some of the other big funds are offering, but HCF has some unique benefits that will matter a lot to some people.

For one, they're a not-for-profit health fund, Australia's biggest as a matter-of-fact. They also had the lowest rate rise of all the big funds this year.

Bupa: 12 weeks free for combined and stand-alone hospital cover

Bupa are one of the world's most trusted health insurance brands, and it's bringing the heat with this month's deals. Bupa is offering 12 weeks free with eligible extras and hospital plans, plus waiving 2 & 6 month waiting periods for extras.

Don't need extras? Bupa might be your best bet, as it's offering 6 weeks free on eligible hospital-only policies.

Keep in mind, only you can know what health insurance policy will be best for your needs. Always remember to read the product disclosure statement (PDS) to make sure it's right for you.

Every single health insurance deal for June 2024

Not happy with any of the 5 providers we picked? Not a problem. Here is every single deal we could find in the Aussie health insurance market this month.

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Data Breaches That Have Happened in 2022, 2023 and 2024 So Far

Data breaches have been on the rise for a number of years, and sadly, this trend isn’t slowing down. The last year or so has been littered with thefts of sensitive information. Data breaches have affected companies and organizations of all shapes, sizes, and sectors, and they’re costing US businesses millions in damages.

The widely-covered T-Mobile data breach that occurred in 2021, for instance, cost the company $350 million in 2022 – and that’s just in customer payouts. T-Mobile fell victim to two more breaches during 2023, putting more customer data at risk. This puts more onus than ever on businesses to secure their networks, ensure staff have strong passwords, and train employees to spot the telltale signs of phishing campaigns – which AI is making harder to spot.

Below, we’ve compiled a list of significant, recent data breaches (and a couple of important data leaks) that have taken place since January 1, 2022, dated to the day they were first reported in the media.

Tile Data Breach: Life360, the company behind the Tile tracker device, reveals that its databases have been breached , and that the company is being targeted for extortion. In a statement , the company shared that the affected data includes names, addresses, email addresses, phone numbers and Tile device identification numbers.

Ticketmaster Data Breach: Ticketmaster confirms a rumored data breach from earlier in the year that saw records for its customers, including name, address, phone number, email address, order history and partial payment information, being offered for sale by hackers. Over 560 million customers are expected to be impacted.

Helsinki City Council Data Breach: Local government systems in the Finnish capital Helsinki have suffered a data breach after a hack targeted at their education systems.

Students and guardians may have had their personal information stolen from the system by a threat actor who managed to find a way in via a remote access server. The hack is known to have occurred at the beginning of the month, but that information was only made public by city officials this week.

JPMorgan Chase Data Breach: The Maine District Attorney’s Office has been notified that almost half a million people banking with JPMorgan Chase could have had their personal information extracted from the company’s systems thanks to a software flaw dating back to 2021.

Luckily, at present, there seems to be no evidence of foul play or the data being misused in any manner. It could, however, have been accessed by authorized parties associated or working with the bank at the time.

Dell Data Breach: Dell emails customers to inform that that their data may have been compromised after an attack on its customer portal. According to Dell, while no financial information was accessed, customers home addresses and order information may have been compromised. Data purportedly from the breach is being offered for sale on hacker forums, suggesting details of 49 million customers have been obtained.

Dropbox Data Breach: Dropbox tells users that its Dropbox Sign service has been accessed by a threat actor, who was able to see data including email addresses, phone numbers, hashed passwords and multi factor authenticator details. Dropbox cloud customers are unaffected.

US Government Data Breach: A threat actor known to be part of a Serbian hacking group claims to have breached Space-eyes, CSO Online reports . an intelligence corporation that works with the United States Department of Justice, the Department of Homeland Security, and a range of agencies and teams within the Armed Forces. The hacker claims they’ve stolen “highly confidential” documents relating to the services the company has provided to the government.

Giant Tiger Data Breach: A hacker claims to have stolen records of almost three million Giant Tiger customers. Although the attack happened back in March, the Canadian retailer only disclosed the incident this week. According to the hacker claiming to have extracted the data, the files contain email addresses, names, physical addresses and phone numbers.

Roku Data Breach: Streaming provider Roku has revealed that it suffered a data breach back in March. Over half a million (576,000) customers had their data compromised in the attack.

“After concluding our investigation of this first incident” Roku explained in a blog post , referencing a previous data breach the company suffered this year. “We notified affected customers in early March and continued to monitor account activity closely to protect our customers and their personal information. Through this monitoring we identified a second incident, which impacted approximately 576,000 additional accounts.”

Vans Data Breach : Vans customers have been told they might be at risk of fraud and identity theft following a breach of the company’s systems. “On December 13, we detected unauthorized activities on a part of our IT systems, apparently carried out by external threat actors,” the company said in a breach notification letter sent out to account holders. It claims that no “detailed financial information” or passwords were exposed during the incident.

Fujistu Data Breach: Multinational technology company Fujitsu has confirmed that it fell victim to a cyberattack recently after malware was found on a collection of the company’s work computers. The company – which employs almost 125,000 people globally – did not reveal what kind of information had been exposed by the attack.

February 2024

February 13.

Bank of America Data Breach: Tens of thousands of Bank of America customers have had their data exposed in a breach relating to a ransomware attack targeted at Infosys Mccamish Systems, one of the bank’s service providers. The attack occurred at the beginning of November 2023.

However, the news only hit the headlines after notifications began to be sent around to customers at the start of February. This may have violated state laws determining how long companies have to notify impacted customers, some reports have pointed out.

More than 57,000 customers are thought to have been impacted by the breach. Types of information exposed include addresses, names, social security numbers, DOBs, as well as some banking information (account numbers, credit card info).

January 2024

Anthropic Data Leak: Artificial intelligence startup Anthropic – the company behind the ChatGPT rival Claude – has suffered a small data leak. A contractor working with the company sent an email containing “non-sensitive customer information” to a third party who should not have had access to it.

Customer names and some information about their current Anthropic balances were the only types of information leaked in the incident, and customers impacted by the mistake have been notified.

Trello Data Breach: 15 million users of project management software platform Trello have their data leaked on the dark web, multiple sources report. “In January 2024, data was scraped from Trello and posted for sale on a popular hacking forum,” a cautionary email from Have I Been Pwned warning users about the breach states.

“Containing over 15 million email addresses, names, and usernames, the data was obtained by enumerating a publicly accessible resource using email addresses from previous breach corpuses” the email continues. “Trello advised that no unauthorized access had occurred.”

Victoria Court System Data Breach: The Guardian reports that the court system in Victoria, Australia has been hacked – and the unauthorized parties gained access the recordings of various court hearings. However, “no other court systems or records, including employee or financial data, were accessed,” chief executive Louise Anderson said in a statement.

December 2023

December 11.

Norton Healthcare Data Breach: Norton Healthcare has suffered a data breach impacting an estimated 2.5 million people. The firm, based in Kentucky, says that threat actors gained unauthorized access to personal information about millions of patients, as well as a considerable number of employees.

The Healthcare provider is one of the biggest in the state, with more than 40 clinics dotted in and around Kentucky’s state capital, Louiseville, TechCrunch reports. Although the data breach happened between May 7 and May 9, it only came to light this month when it was filed with Maine’s attorney general. An internal investigation by Norton suggests the threat actors had access to a broad selection of sensitive information.

November 2023

November 24.

Vanderbilt University Medical Center Data Breach: A Tennessee-based medical institution has confirmed it fell victim to a ransomware attack orchestrated by the Meow ransomware gang. The Medical Center – which has over 40,000 employees – was one of several organizations added to the group leak database in November 2023.

“Vanderbilt University Medical Center (VUMC) identified and contained a cybersecurity incident in which a database was compromised and has launched an investigation into the incident,” the center revealed in a statement published by The Record. “Preliminary results from the investigation indicate that the compromised database did not contain personal or protected information about patients or employees.”

November 15

Toronto Public Library Data Breach: The Toronto Public Library has said that sensitive, personal information relating to their employees, as well as library customers and volunteers, was stolen from their systems during a highly sophisticated ransomware attack. Some of the information had been stored in the system since 1998. According to Bleeping Computer, the Black Basta ransomware gang are behind the attack, a group who’s activity were first observed in 2022.

Infosys Data Breach: Indian IT services company Infosys says they’ve been struck with a “security event” which made several of the firm’s applications unavailable in its US unit, called Infosys McCamish Systems. The company is still investigating the impact the attack has had on its systems.

Boeing Data Breach: Aircraft manufacturer Boeing says that a “cyber incident” impacted several different elements of its business, with Reuters reporting that the company is already working with law enforcement to investigate the attack. The company has confirmed that the incident has no bearing on flight safety.

The LockBit ransomware gang initially claimed responsibility for the attack and posted a threat directed at Boeing on their website – which has since been taken down. There is no clear evidence available at this point that suggests Boeing has paid the organization a ransom.

October 2023

Indian Council of Medical Research Data Breach: Around 815 million Indian citizens may have had their Covid test and other health data exposed to a huge data breach. A US security firm first alerted the Indian authorities in mid-October after a threat actor going by the name of “pwn0001” claimed to have the names, addresses, and phone numbers of hundreds of millions of Indians for sale.

India’s opposition parties are asking the government to urgently launch a probe into the breach and create a working data security plan for government agencies and departments.

Okta Data Breach: Identity services and authentication management provider Okta has revealed that its support case management system was accessed by a threat actor using stolen credentials.

“The unauthorized access to Okta’s customer support system leveraged a service account stored in the system itself. This service account was granted permissions to view and update customer support cases” Okta’s chief security office said in a recent statement . “During our investigation into suspicious use of this account, Okta Security identified that an employee had signed in to their personal Google profile on the Chrome browser of their Okta-managed laptop.”

Air Europa Data Breach: Spanish airline carrier Air Europa has told their customers to cancel all of their credit cards after hackers managed to access their financial information during a breach. Card numbers, expiration dates, and 3-digit CVV numbers found on the back of credit and debit cards were all extracted from the company’s systems. Air Europa says the relevant authorities, (including banks) have been notified and their systems are fully operational once more.

23andMe Data Breach: Biotech company 23andMe has suffered a data breach – customer accounts were broken into with a credential-stuffing attack. Genetic data belonging to people who have used the service has been stolen, which may include first names and last names, email addresses, birth dates, and information 23andMe stores relating to users’ genetic ancestry and history. Reports suggest that the hackers were targeting/looking for data pertaining to individuals of Ashkenazi Jewish and Chinese descent.

September 2023

September 27.

Hunter Biden Data Breach lawsuit: Hunter Biden – the son of US President Joe Biden – is suing both Rudy Guliani and his lawyer Robert Costello for accessing and sharing his personal information after they obtained his laptop from a computer repair shop. The lawsuit says that Guliani and Co. were responsible for a “total annihilation” of Hunter Biden’s privacy.

September 25

SONY Data Breach: multinational technology company SONY has reportedly been broken into by ransomware group Ransomware.vc, who say they will sell the data they’ve stolen because SONY is refusing to pay them for it. Over 6,000 files have allegedly been extracted from the tech company’s systems by the group, including build log and Java files.

Ontario Birth Registry Data Breach (MOVEit): Ontario’s birth registry has confirmed that there has been a data breach of its systems, and around 3.4 million people who sought pregnancy care over the last ten years have had their information accessed.

It is thought that more than two million babies born during this period have had their healthcare data exposed. it is one of the latest attacks to exploit the now well-known vulnerability in the MOVEit file transfer tool.

September 5

Topgolf Callaway Data Breach: US golf club manufacturer Topgolf Callaway has suffered a large data breach affecting over one million customers. Email notifications were sent out to those who were affected this week. Data stolen includes full names, shipping addresses, email addresses, phone numbers, account passwords, and security question answers.

September 4

Freecycle Data Breach: Seven million Freecycle users have been affected in a breach of the nonprofit’s systems. By the time the company had discovered that the breach had taken place, extracted data had already appeared on hacking forums.

User IDs and email addresses were obtained during the breach, and Freecycle has advised all their members to reset their passwords as soon as possible.

August 2023

Forever 21 data breach: Fashion retailer Forever 21 has revealed that 500,000 customers were affected by a data breach that occurred earlier this year. Names, dates of birth, bank account information, and Social Security numbers were accessed by an unauthorized third party. Forever 21 says that the intruder no longer has access to the data, but it’s unclear precisely how they’ve been able to negotiate this.

Duolingo Data Breach: Data pertaining to 2.6 million Duolingo users has been leaked on BreachForums. The data includes names, email addresses, phone numbers, social media information, as well as the languages that users were studying at the time of the breach.

Discord.io Data Breach: Discord.io – an online service that helped people make custom links for their discord channels – has suffered a data breach. 760,000 users are thought to be impacted, with sensitive information such as passwords, usernames, Discord IDs, and billing addresses thought to have been extracted. Discord.io is a third-party service and not part of Discord Inc. It now seems to have shut down as a result of the breach.

IBM MOVEit Data Breach: 4.1 million patients in Colorado have had sensitive healthcare data stolen during another data breach exploiting a vulnerability in MOVEit transfer software. The systems affected are managed by tech behemoth IBM.

Police Service of Northern Ireland Data Breach: Every police officer currently working in Northern Ireland has had their data compromised in what is being described as a “monumental” data breach. The data was leaked in error and mistakenly published while the service was responding to a Freedom of Information request. Surnames, initials, ranks, work locations, and departments of all of the police staff were leaked.

Missouri Medicaid Data Breach: Some recipients of Medicaid in Missouri have had their health information stolen. Like many recent data breaches, it seems the MOVEit transfer vulnerability was once again to blame. Information stolen may include names, dates of birth, possible benefit status, and medical claims information.

Maximus Data Breach: US government contractor Maximus has suffered a huge data breach. Once again, hackers exploited the MOVEit transfer vulnerability and accessed health-related data pertaining to “at least 8 to 11 million” US citizens, the company said in an 8-K filing . A full review of the incident, the company says, will take “several more weeks”.

Norweigan Government Breach: Hackers have exploited a zero-day vulnerability in a third-party IT platform to hack into the government of Norway’s systems. The country’s authorities have shut down email and mobile services for government employees in response. It is unclear at present who is behind the attack, but the vulnerability that they were exploiting has now been closed, the Norwegian Government said in a statement .

Roblox Data Breach: Almost 4,000 members of Roblox’s developer community have had their data exposed in a leak, including phone numbers, email addresses, and dates of birth. The sensitive information, which belongs to individuals who attended Roblox developer conferences held between 2017 and 2020, was reportedly first lifted from Roblox’s systems in 2021.

PokerStars Data Breach: The world’s largest online poker platform has suffered a data breach exposing the information of 110,000 customers. The attackers – known as the Cl0p ransomware cartel – exploited a MOVEit zero-day vulnerability to gain access to the poker site’s systems. PokerStars has confirmed that they’re no longer utilizing the MOVEit transfer application after the incident. The stolen data consists of social security numbers, names, and addresses.

American Airlines Data Breach: Hackers have reportedly stolen personal information relating to ‘thousands’ of pilots that applied for roles at American Airlines and Southwest Airlines. Rather than being taken directly from either airline, the information was extracted from a database maintained by a recruiting company. Around 8,000 pilots are thought to have been affected, including 2,200 represented by the Allied Pilots Association.

UPS Canada Data Breach: United Parcel Service has strongly hinted to customers based in Canada via a letter that their personal data may have been exposed in a breach, after fraudulent messages demanding payment before delivery were spotted.

The strangely-worded letter sent out to customers suggested that “a person who searched for a particular package or misused a package lookup tool” could have uncovered personal information relating to customers, such as phone numbers.

Bryan Cave/Mondelez Data Breach: Snack and confectionary manufacturer Mondelez, the parent company that owns Oreo, Chips Ahoy!, Sour Patch Kids, Toblerone, Milka, Cadbury, and many other well-known brands, has notified employees that their personal information has been compromised in a breach at law firm Bryan Cave.

Bryan Cave provides Mondelez and a number of other large companies with legal services. According to the data breach notice filed to the Maine Attorney General’s Office, 51110 employees are thought to have been affected. Although the data breach occurred in February of this year, it was only discovered three months later in May, the filing reveals.

Reddit Data Breach: Hackers purporting to be from the BlackCat ransomware gang have threatened Reddit with leaking 80GB of confidential data they stole from its servers in February. The gang is demanding a $4.5 million payout and also wants Reddit to renege on its new pricing policy that garnered widespread backlash.

Intellihartx Data Breach: Healthcare management firm Intellihartx confirmed that hackers stole the medical details of over half a million patients, including social security numbers. According to a notice filed with the Maine attorney general’s office, the breach took place in January, but wasn’t discovered until April.

MOVEit hack, affecting Zellis, British Airways, BBC and others: MOVEit, a popular file transfer tool, was compromised, leading to sensitive data belonging to many firms that use the software being compromised as well. The hack was disclosed by Progress Software, makers of MOVEit, and since then, many companies have reported being affected. These include payroll provider Zellis, British Airways, BBC, and the province of Nova Scotia. However, it is believed that many more companies will have been impacted. Russian ransomware group Clop has claimed responsibility for the attack on June 6th.

Apria Healthcare Data Breach: US healthcare company Apria Healthcare has told almost 1.9 million customers this week that their personal data may have been exposed during a data breach, The Register reports.

The “unauthorized third party” access detected on “select Apria systems” referenced by the company in their notification apparently occurred in 2019 and again in 2021. Why the incident has only just been made public and was not declared earlier is unclear at present.

Suzuki Data Breach: Car manufacturer Suzuki had to halt operations at a plant in India after a cyberattack, reports this week have alleged. According to Autocar’s sources, “production has been stalled since Saturday, May 10, and it is estimated to have incurred a production of loss of over 20,000 vehicles in this timeframe.” The perpetrators of the attack have not been publicly identified by Suzuki.

PharMerica Data Breach: US Pharmaceutical giant PharMerica – which manages 2,500 different facilities across the US – has revealed that an unknown actor accessed its systems in March and extracted personal data pertaining to 5.8 million individuals (both alive and deceased).

Social security numbers, birth dates, names, and health insurance information were all extracted from the Kentucky-based health provider’s systems.

US Government Data Breach: Personal information pertaining to 237,000 US government employees has reportedly been exposed in a Department of Transport data breach.

Reuters reports that the breached system is usually used to process “TRANServe transit benefits”, which are effectively transport expenses that government employees commuting into offices can claim back. The Department of Transport told Congress last week that it had “isolated the breach to certain systems at the department used for administrative functions”. No systems that deal with transportation safety have been affected.

Discord Data Breach: Messaging and video chatting platform Discord has told users that their information may have been exposed in a data breach after a malicious actor gained access to it via “a third-party customer service agent”.

Discord has told users that their email addresses and customer service queries – as well as any documents sent to Discord – may have been accessed. The customer service agent’s account has been locked and the company is in the process of ensuring that no persistent threat remains on their devices or network.

T-Mobile Data Breach: T-Mobile has suffered yet another data breach, this time affecting around 800 of the telecom provider’s customers. According to recent reports, customer contact information, ID cards, and/or social security numbers were scraped from PIN-protected accounts, as well as other personal information pertaining to T-Mobile customers.

A data breach notification letter sent out to customers by T-Mobile, and subsequently published by Bleeping Computer, details the full extent of the data accessed by the threat actors. Unfortunately, this is the company’s second data breach of the year. The first one, which took place in January, affected 37 million customers. T-Mobile was also breached in December 2021 and November 2022.

Pizza Hut/KFC Data Breach: Yum! Brands, which owns fast food chains Pizza Hut, KFC, and Taco Bell, has informed a number of individuals that their personal data was exposed during a ransomware attack that took place in January of this year. The hospitality giant confirmed that names, driver’s license, and ID card info was stolen. An investigation into whether the information has been used to commit fraud already is currently underway.

MSI Data Breach/Ransomware Attack: Computer vendor Micro-Star International has suffered a data breach , with new ransomware gang Money Message claiming responsibility for the attack. The group says they’ve stolen 1.5TB of information from the Taiwanese company’s systems and want $4 million in payment – or they’ll release the data if MSI fails to pay.

“Say [to] your manager, that we have MSI source code, including framework to develop bios, also we have private keys able to sign in any custom module of those BIOS and install it on PC with this bios,” a member of the ransomware gang said to an MSI agent in a chat seen by Bleeping Computer.

Western Digital Data Breach: Western Digital has reported a data breach , the scope of which at the time of writing is unknown. The company has stated that an unauthorized third party was able to access ‘a number’ of cloud systems. Users of Western Digital products have reported being unable to access the cloud features of their devices since the hack was reported. In a statement on its site, Western Digital said it is “actively working to restore impacted infrastructure and services”, with more updates allegedly on the way.

ChatGPT Data Leak: A bug found in ChatGPT’s open-source library caused the chatbot to leak the personal data of customers, which included some credit card information and the titles of some chats they initiated. “In the hours before we took ChatGPT offline,” OpenAI said after the incident, “it was possible for some users to see another active user’s first and last name, email address, payment address, the last four digits (only) of a credit card number, and credit card expiration date. Full credit card numbers were not exposed at any time.”

US House of Representatives Data Breach: A breach of a Washington DC-based healthcare provider that handles sensitive data belonging to a number of federal legislators and their families may have affected up to 170,000 people. The data has been put up for sale online, although the FBI is thought to have already purchased it as part of their investigation.

February 2023

February 21.

Activision Data Breach: Call of Duty makers Activision has suffered a data breach , with sensitive employee data and content schedules exfiltrated from the company’s computer systems. Although the breach occurred in early December 2022, the company has only recently revealed this to the public. According to reports, an employee’s credentials were obtained in a phishing attack and subsequently used to infiltrate the system.

February 15

Atlassian Data Breach: Australian software company Atlassian seems to have suffered a serious data breach. A hacking group known as “SiegedSec” claims to have broken into the company’s systems and extracted data relating to staff as well as floor plans for offices in San Francisco and Sydney. Included in the dataset are names, email addresses, the departments that staff work in, and other information relating to their employment at Atlassian.

“THATS RIGHT FOLKS, SiegedSec is here to announce we have hacked the software company Atlassian,” the hacking group said in a message that was posted along with the data. “This company worth $44 billion has been pwned by the furry hackers uwu.”

Although Atlassian initially blamed software company office coordination platform Envoy for the breach, the company later reneged on this, revealing that the hacking group had managed to obtain “an Atlassian employee’s credentials that had been mistakenly posted in a public repository by the employee.”

February 10

Reddit Data Breach: Reddit has confirmed that the social media company suffered a data breach on February 5. “After successfully obtaining a single employee’s credentials” Reddit CTO Christopher Slowe explained in a recent statement regarding the attack, “the attacker gained access to some internal docs, code, as well as some internal dashboards and business systems.”

Slowe said that Reddit’s systems show “no indications of breach of our primary production systems (the parts of our stack that run Reddit and store the majority of our data),” but did confirm that “limited contact information… for company contacts and employees (current and former), as well as limited advertiser information” were all accessed.

At present, Reddit has “no evidence to suggest that any of your non-public data has been accessed, or that Reddit’s information has been published or distributed online.”

Optus Data Breach Extortion Attempt: A man from Sydney has been served a Community Correction Order and 100 hours of community service for leveraging data from a recent Optus data breach to blackmail the company’s customers. Initially arrested back in October of last year, the perpetrator sent SMS communications to 92 people saying that their personal information would be sold to other hackers if they didn’t pay AU$ 2000.

Weee! Data Breach: 1.1 million customers of Asian and Hispanic food delivery service Weee! have had their personal information exposed in a data breach. A threat actor that goes by the name of IntelBroker posted some of the leaked data on the infamous hacking forum Breached. However, Weee! told Bleeping Computer that “no customer payment data was exposed” because Weee! does not retain any payment information.

Sharp HealthCare Data Breach: Sharp HealthCare, which is the largest healthcare provider in San Diego, California, has notified 62,777 patients that their personal information was exposed during a recent attack on the organization’s website. Social Security numbers, health insurance data, and health records belonging to customers have all been compromised, but Sharp says no bank account or credit card information was stolen.

January 2023

JD Sports Data Breach: As many as 10 million people may have had their personal information accessed by hackers after a data breach occurred at fashion retailer JD sports, which owns JD, Size?, Millets, Blacks, and Scotts. JD Sports CFO Neil Greenhalgh told the Guardian that the company is advising customers “to be vigilant about potential scam emails, calls, and texts” while also “providing details on how to report these.”

T-Mobile Data Breach: T-Mobile has suffered another data breach, this time affecting around 37 million postpaid and prepaid customers who’ve all had their data accessed by hackers. The company claims that while it only discovered the issue on January 5th of this year, the intruders are thought to have been exfiltrating data from the company’s systems since late November 2022.

As discussed in the introduction to this article, this is not the first time that T-Mobile has fallen victim to a high-profile cyber attack impacting millions of customers. In the aftermath of last year’s attack, during which 76 million customers had their data compromised, the company pledged it would spend $150 million to upgrade its data security – but the recent attack raises serious questions over whether this has been well spent.

MailChimp Breach: Another data breach for MailChimp, just six months after its previous one. MailChimp claims that a threat actor was able to gain access to its systems through a social engineering attack, and was then able to access data attached to 133 MailChimp accounts. It’s a bad sign for the company, as the attack method is startling similar to last year’s breach, casting serious doubts on its security protocols.

PayPal Data Breach: A letter sent to PayPal customers on January 18, 2023, says that on December 20, 2022, “unauthorized parties” were able to access PayPal customer accounts using stolen login credentials.

PayPal goes on to say that the company has “no information” regarding the misuse of this personal information or “any unauthorized transactions” on customer accounts and that there isn’t any evidence that the customer credentials were stolen from PayPal’s systems.

Chick-fil-A Data Breach: fast food chain Chick-fil-A is investigating “suspicious activity” linked to a select number of customer accounts. The company has published information on what customers should do if they notice suspicious activity on their accounts, and advised such customers to remove any stored payment methods on the account.

Twitter Data Breach: Twitter users’ data was continuously bought and sold on the dark web during 2022, and it seems 2023 is going to be no different. According to recent reports, a bank of email addresses belonging to around 200 million Twitter users is being sold on the dark web right now for as little as $2. Even though the flaw that led to this leak was fixed in January 2022, the data is still being leaked by various threat actors.

December 2022

December 31.

Slack Security Incident: Business communications platform Slack released a statement just before the new year regarding “suspicious activity” taking place on the company’s GitHub account.

“Upon investigation, we discovered that a limited number of Slack employee tokens were stolen and misused to gain access to our externally hosted GitHub repository. Our investigation also revealed that the threat actor downloaded private code repositories on December 27,” the company said. However, Slack confirmed that “no downloaded repositories contained customer data, means to access customer data, or Slack’s primary codebase”.

December 15

SevenRooms Data Breach: Threat actors on a hacking forum posted details of over 400GB of sensitive data stolen from the CRM platform’s servers . The information included files from big restaurant clients, promo codes, payment reports, and API keys. However, it seems that the servers that were breached did not store any customer payment details.

LastPass Data Breach: Password manager LastPass has told some customers that their information was accessed during a recent security breach. According to LastPass, however, no passwords were accessed by the intruder. This is not the first time LastPass has fallen victim to a breach of their systems this year – someone broke into their development environment in August, but again, no passwords were accessed.

November 2022

November 11.

AirAsia Data Breach: AirAsia Group has, according to reports, suffered a ransomware attack orchestrated by “Daixin Team”. The threat group told DataBreaches.net that they obtained “the personal data of 5 million unique passengers and all employees.” This included name, date of birth, country of birth, location, and their “secret question” answer.

Dropbox data breach: Dropbox has fallen victim to a phishing attack, with 130 Github repositories copied and API credentials stolen after credentials were unwittingly handed over to the threat actor via a fake CricleCI login page.

However, Dropbox confirmed in a statement relating to the attack that “no one’s content, passwords or payment information was accessed” and that the issue was “quickly resolved”. Dropbox also said that they were in the process of adopting the “more phishing-resistant form” of multi-factor authentication technique, called “WebAuthn”.

October 2022

Medibank Data Breach: Medibank Private Ltd, currently the largest health insurance provider in Australia, said today that data pertaining to almost all of its customer base (nearly 4 million Australians) had been accessed by an unauthorized party. The attack caused Medibank’s stock price to slide 14%, the biggest one-day dip since the company was listed.

Vinomofo Data Breach: Australian wine dealer Vinomofo has confirmed it has suffered a cyber attack. Names, dates of birth, addresses, email addresses, phone numbers, and genders of the company’s almost 500,000 customers may have been exposed – although it is currently unclear how many have been affected.

MyDeal Data Breach: 2.2 million customers of Woolworths subsidiary MyDeal, an Australian retail marketplace, has been impacted by a data breach. According to reports, the company’s CRM system was compromised, with names, email addresses, telephone numbers, delivery addresses, and some dates of birth exposed during the breach.

Shein Data Breach: Fashion brand Shein’s parent company Zoetop has been fined $1.9 million for its handling of a data breach back in 2018, one which exposed the personal information of over 39 million customers that had made accounts with the clothing brand.

The New York Attorney General’s Office says Zoetop lied about the size of the breach, as the company initially said only 6.42 million accounts had been affected and didn’t confirm credit card information had been stolen when it in fact had.

Toyota Data Breach: In a message posted on the company’s website, the car manufacturer stated that almost 300,000 customers who had used its T-Connect telematics service had had their email addresses and customer control numbers compromised. The company assured customers that there was no danger of financial data such as credit card information, nor names or telephone numbers, having been breached.

In its statement, Toyota acknowledged that the T-Connect database had been compromised since July 2017, and that customers should be vigilant for phishing emails.

Singtel Data Breach: Singtel, the parent company of Optus, revealed that “the personal data of 129,000 customers and 23 businesses” was illegally obtained in a cyber-attack that happened two years ago. Data exposed includes “National Registration Identity care information, name, date of birth, mobile numbers, and addresses” of breach victims.

Possible Facebook Accounts Data Breach: Meta said that it has identified more than 400 malicious apps on Android and iOS app stores that target online users with the goal of stealing their Facebook login credentials. “These apps were listed on the Google Play Store and Apple’s App Store and disguised as photo editors, games, VPN services, business apps, and other utilities to trick people into downloading them,” the Tech giant said.

LAUSD Data Breach: Russian-speaking hacking group Vice Society has leaked 500GB of information from The Los Angeles Unified School District (LAUSD) after the US’s second-largest school district failed to pay an unspecified ransom by October 4th. The ransomware attack itself first made the headlines in early September when the attack disrupted email servers and computer systems under the district’s control.

September 2022

September 23.

Optus Data Breach: Australian telecoms company Optus – which has 9.7 million subscribers – has suffered a “massive” data breach. According to reports, names, dates of birth, phone numbers, and email addresses may have been exposed, while a group of customers may have also had their physical addresses and documents like driving licenses and passport numbers accessed.

The attackers are thought to be a state-sponsored hacking group or some sort of criminal organization and breached the company’s firewall to get to the sensitive information. Australia’s Information Commissioner has been notified.

The Australian government has said Optus should pay for new passports for those who entrusted Optus with their data, and Prime Minister Antony Albanese has already suggested it may lead to “better national laws, after a decade of inaction, to manage the immense amount of data collected by companies about Australians – and clear consequences for when they do not manage it well.”

September 20

American Airlines Data Breach: The personal data of a “very small number” of American Airlines customers has been accessed by hackers after they broke into employee email accounts, the airline has said. Information accessed could have included customers’ date of birth, driver’s license, passport numbers, and even medical information, they added.

September 19

Kiwi Farms Data Breach: Notorious trolling and doxing website Kiwi Farms – known for its vicious harassment campaigns that target trans people and non-binary people – has been hacked. According to site owner Josh Moon, whose administrator account was accessed, all users should “assume your password for the Kiwi Farms has been stolen”, “assume your email has been leaked”, as well as “any IP you’ve used on your Kiwi Farms account in the last month”.

Revolut Data Breach: Revolut has suffered a cyberattack that facilitated an unauthorized third party accessing personal information pertaining to tens of thousands of the app’s clients. 50,150 customers have reportedly been impacted. The State Data Protection Inspectorate in Lithuania, where Revolut holds a banking license, said that email addresses, full names, postal addresses, phone numbers, limited payment card data, and account data were likely exposed.

September 18

Rockstar Data Breach: Games company Rockstar, the developer responsible for the Grand Theft Auto series, was victim of a hack which saw footage of its unreleased Grand Theft Auto VI game leaked by the hacker. In addition, the hacker also claims to have the game’s source code, and is purportedly trying to sell it. The breach is thought to have been caused through social engineering, with the hacker gaining access to an employee’s Slack account. The hacker also claims to be responsible for the Uber attack earlier in the month.

In a statement, Rockstar said: “We recently suffered a network intrusion in which an unauthorized third party illegally accessed and downloaded confidential information from our systems, including early development footage for the next Grand Theft Auto.”

September 15

Uber Data Breach: Uber’s computer network has been breached, with several engineering and comms systems taken offline as the company investigates how the hack took place. Dubbed a “total compromise” by one researcher, email, cloud storage, and code repositories have already been sent to security firms and The New York Times by the perpetrator.

Uber employees found out their systems had been breached after the hacker broke into a staff member’s slack account and sent out messages confirming they’d successfully compromised their network.

September 14

Fishpig Data breach: Ecommerce software developer Fishpig, which over 200,000 websites currently use, has informed customers that a distribution server breach has allowed threat actors to backdoor a number of customer systems. “We are quite used to seeing automated exploits of applications and perhaps that is how the attackers initially gained access to our system” lead developer Ben Tideswell said of the incident.

September 7

North Face Data Breach: roughly 200,000 North Face accounts have been compromised in a credential stuffing attack on the company’s website. These accounts included full names purchase histories, billing addresses, shipping addresses, phone numbers, account holders’ genders, and XPLR Pass reward records. No credit card information is stored on site. All account passwords have been reset, and account holders have been advised to change their passwords on other sites where they have used the same password credentials.

September 6

IHG/Holiday Inn Data Breach: IHG released a statement saying they became aware of “unauthorized access” to its systems. The company is assessing the “nature, extent and impact of the incident”, with the full extent of the breach yet to be made clear.

September 3

TikTok Data Breach Rumour: Rumours started circulating that TikTok had been breached after a Twitter user claimed to have stolen the social media site’s internal backend source code. However, after inspecting the code, a number of security experts have dubbed the evidence “inconclusive”, including haveibeenpwned.com’s Troy Hunt. Users commenting on YCombinator’s Hacker News, on the other hand, suggested the data is from some sort of ecommerce application that integrates with TikTok.

Responding to a request for comment from Bloomberg UK, a spokesperson for TikTok said that the company’s “security team investigated this statement and determined that the code in question is completely unrelated to TikTok’s backend source code.”

September 2

Samsung Data Breach: Samsung announced that they’d fallen victim to a “cybersecurity incident” when an unauthorized party gained access to their systems in July. In August, they learned some personal information was impacted, including names, contact information, demographics, birth dates as well as product registration information. Samsung is contacting everyone whose data was compromised during the breach via email.

August 2022

Nelnet Servicing Data Breach: Personal information pertaining to 2.5 million people who took out student loans with the Oklahoma Student Loan Authority (OSLA) and/or EdFinancial has been exposed after threat actors breached Nelnet Servicing’s systems. The systems were compromised in June and the unauthorized party, who remained on the network until late July.

Facebook/Cambridge Analytica Data Breach Settlement: Meta agreed on this date to settle a lawsuit that alleged Facebook illegally shared data pertaining to its users with the UK analysis firm Cambridge Analytica. The data was subsequently used by political campaigns in the UK and US during 2016, a year which saw Donald Trump become president and Britain leave the EU via referendum.

DoorDash Data Breach : “We recently became aware that a third-party vendor was the target of a sophisticated phishing campaign and that certain personal information maintained by DoorDash was affected,” DoorDash said in a blog post.

The delivery service went on to explain that “the information accessed by the unauthorized party primarily included [the] name, email address, delivery address and phone number” of a number of DoorDash customers, whilst other customers had their “basic order information and partial payment card information (i.e., the card type and last four digits of the card number)” accessed.

LastPass Breach: The password manager disclosed to its customers that it was compromised by an “unauthorized party”. The company assured customers that this took place in its development environment and that no customer details are at risk. A September update confirmed that LastPass’s security measures prevented customer data from being breached, and the company reminded customers that they do not have access to or store users’ master passwords.

Plex Data Breach: Client-server media streaming platform Plex is enforcing a password reset on all of its user accounts after “suspicious activity” was detected on one of its databases. Reports suggest that usernames, emails, and encrypted passwords were accessed.

DESFA Data Breach: Greece’s largest natural gas distributor confirmed that a ransomware attack caused an IT system outage and some files were accessed. However, a quick response from the organization’s IT team – including deactivating online servers – meant that the damage caused by the threat was minimal.

Cisco Data Breach: Multi-national technology conglomerate Cisco confirmed that the Yanluowang ransomware gang had breached its corporate network after the group published data stolen during the breach online. Security experts have suggested the data is not of “great importance or sensitivity”, and that the threat actors may instead be looking for credibility.

Twilio Data Breach: Messaging behemoth Twilio confirmed on this date that data pertaining to 125 customers was accessed by hackers after they tricked company employees into handing over their login credentials by masquerading as IT department workers.

Uber Data Breach Cover-Up: Although this data breach actually took place way back in 2016 and was first revealed in November 2017, it took Uber until July 2022 to finally admit it had covered up an enormous data breach that impacted 57 million users , and even paid $100,000 to the hackers just to ensure it wasn’t made public. The case will see Uber’s former chief security officer, Joe Sullivan, stand trial for the breach – the first instance of an executive being brought to the dock for charges related to a data breach.

Twitter Data Breach: The first reports that Twitter had suffered a data breach concerning phone numbers and email addresses attached to 5.4 million accounts started to hit the headlines on this date, with the company confirming in August that the breach was indeed genuine. The vulnerability that facilitated the breach was known by Twitter at the turn of the year and had been patched by January 13, 2022, so data theft must have happened within that short window.

Neopets Data Breach: On this date, a hacker going by the alias “TarTaX” put the source code and database for the popular game Neopet’s website up for sale on an online forum. The database contained account information for 69 million users , including names, email addresses, zip codes, genders, and dates of birth.

Cleartrip Data Breach: Travel booking company Cleartrip – which is massively popular in India and majority-owned by Walmart – confirmed its systems had been breached after hackers claimed to have posted its data on an invite-only dark web forum. The full extent of the data captured from the company’s internal servers is unknown.

Infinity Rehab and Avamere Health Services Data Breach: The Department of Health and Human Services was notified by Infinity Rehab that 183,254 patients had had their personal data stolen. At the same time, Avamere Health Services informed the HHS that 197,730 patients had suffered a similar fate. Information stolen included names, addresses, driver’s license information, and more. On August 16, Washington’s MultiCare revealed that 18,165 more patients were affected in the same breach.

Deakin University Data Breach: Australia’s Deakin University confirmed on this date that it was the target of a successful cyberattack that saw the personal information of 46,980 students stolen , including recent exam results. Around 10,000 of the university’s students received scam text messages shortly after the data breach occurred.

Marriot Data Breach: The Hotel group – which is no stranger to a data breach – confirmed its second high-profile data breach of recent years had taken place in June, after a hacking group tricked an employee and subsequently gained computer access. According to databreaches.net, the group claimed to be in possession 20 GB of data stolen from the BWI Airport Marriott’s server in Maryland. Marriot would be notifying 300-400 individuals regarding the breach.

OpenSea Data Breach: NFT marketplace OpenSea – that lost $1.7 million of NFTs in February to phishers – suffered a data breach after an employee of Customer.io, the company’s email delivery vendor, “misused their employee access to download and share email addresses provided by OpenSea users… with an unauthorized external party”. The company said that anyone with an email account they shared with OpenSea should “assume they are affected”.

Flagstar Bank Data Breach: 1.5 million customers were reportedly affected in a data breach that was first noticed by the company on June 2, 2022. “We have no evidence that any of the information has been misused. Nevertheless, out of an abundance of caution, we want to make you aware of the incident” a letter from Flagstar bank to affected customers read.

Baptist Medical Center and Resolute Health Hospital Data Breach: The two health organizations – based in San Antonio and New Braunfels respectively – disclosed that a data breach had taken place between March 31 and April 24. Data lifted from its systems by an “unauthorized third party” included the social security numbers, insurance information, and full names of patients.

Choice Health Insurance Data Breach: On this date, Choice Health Insurance started to notify customers of a data breach caused by “human error” after it realized an unauthorized individual was offering to make data belonging to Choice Health available online. This had actually been publicly available since May 2022. The data dump consisted of 600MB of data with 2,141,006 files with labels such as “Agents” and “Contacts”.

Shields Health Care Group Data Breach: It was reported in early June that Massachusetts-based healthcare company Shields was the victim of a data breach that affected 2,000,000 people across the United States. The breach was first discovered on March 28, 2022, and information such as Social Security numbers, Patient IDs, home addresses, and information about medical treatments was stolen. A class action lawsuit was filed against the company shortly after.

Verizon Data Breach: A threat actor got their hands on a database full of names, email addresses, and phone numbers of a large number of Verizon employees in this Verizon data breach. Vice/Motherboard confirmed these numbers were legitimate by ringing the numbers contained in the databases and confirming they currently (or used to) work at Verizon. According to Vice, the hacker was able to infiltrate the system after convincing an employee to give them remote access in a social engineering scam.

Texas Department of Transportation Data Breach: According to databreaches.net, personal records belonging to over 7,000 individuals had been acquired by someone who hacked the Texas Dept. for Transportation.

Alameda Health System Data Breach: Located in Oakland, California, Alameda Health System notified the Department of Health and Human Services that around 90,000 individuals had been affected by a data breach after suspicious activity was detected on some employee email accounts, which was later found to be an unauthorized third party.

National Registration Department of Malaysia Data Breach: A group of hackers claimed to hold the personal details of 22.5 million Malaysians stolen from myIDENTITI API, a database that lets government agencies like the National Registration Department access information about Malaysian citizens. The hackers were looking for $10,000 worth of Bitcoin for the data.

Cost Rican Government Data Breach: In one of the most high-profile cyberattacks of the year, the Costa Rican government – which was forced to declare a state of emergency – was hacked by the Conti ransomware gang . Conti members breached the government’s systems, stole highly valuable data, and demanded $20 million in payment to avoid it being leaked. 90% of this data – amounting to around 670GB – was posted to a leak site on May 20.

SuperVPN, GeckoVPN, and ChatVPN Data Breach: A breach involving a number of widely used VPN companies led to 21 million users having their information leaked on the dark web, Full names, usernames, country names, billing details, email addresses, and randomly generated passwords strings were among the information available. Unfortunately, this is not the first time supposedly privacy-enhancing VPNs have made the headlines for a data breach .

Cash App Data Breach: A Cash App data breach affecting 8.2 million customers was confirmed by parent company Block on April 4, 2022 via a report to the US Securities and Exchange Commission. The breach had actually occurred way back in December 2021, with customer names and brokerage account numbers among the information taken.

Emma Sleep Data Breach: First reported on April 4, customer credit card information was skimmed using a “Magecart attack”. “This was a sophisticated, targeted cyber-attack on the checkout process on our website and personal information entered, including credit card data, may have been stolen” an email to customers read.

Apple & Meta Data Breach: According to Bloomberg, in late March, two of the world’s largest tech companies were caught out by hackers pretending to be law enforcement officials. Apple and Meta provided the threat actors with customer addresses, phone numbers, and IP addresses in mid-2021. The hackers had already gained access to police systems to send out fraudulent demands for the data. Some of the hackers were thought to be members of the Lapsus$ hacking group, who reportedly stole the Galaxy source code from Samsung earlier in the month .

US Department of Education Data Breach: It was revealed that 820,000 students in New York had their data stolen in January 2022, with demographic data, academic information, and economic profiles all accessed. Chancellor David Banks blamed software company Illuminate Education for the incident.

Texas Department of Insurance Data Leak: The state agency confirmed on March 24 that it had become aware of a “data security event” in January 2022, which had been ongoing for around three years. “Types of information that may have been accessible”, the TDI said in a statement in March, included “names, addresses, dates of birth, phone numbers, parts or all of Social Security numbers, and information about injuries and workers’ compensation claims. 1.8 million Texans are thought to have been affected.

Morgan Stanley Client Data Breach: US investment bank Morgan Stanley disclosed that a number of clients had their accounts breached in a Vishing (voice phishing) attack in February 2022, in which the attacker claimed to be a representative of the bank in order to breach accounts and initiate payments to their own account. This was, however, not the fault of Morgan Stanley, who confirmed its systems “remained secure”.

February 2022

February 25.

Nvidia Data Breach: Chipmaker Nvidia confirmed in late February that it was investigating a potential cyberattack, which was subsequently confirmed in early March. In the breach, information relating to more than 71,000 employees was leaked. Hacking group Lapsus$ claimed responsibility for the intrusion into Nvidia’s systems.

February 20

Credit Suisse Data Leak: Although this is technically a “data leak”, it was orchestrated by a whistleblower against the company’s wishes and one of the more significant exposures of customer data this year. Information relating to 18,000 Credit Suisse accounts was handed over to German publication Süddeutsche Zeitung, and showed the Swiss company had a number of high-profile criminals on their books. The incident kickstarted a fresh conversation about the immorality of Switzerland’s banking secrecy laws.

January 2022

Crypto.com Data Breach: On January 20, 2022, Crypto.com made the headlines after a data breach led to funds being lifted from 483 accounts. Roughly $30 million is thought to have been stolen, despite Crypto.com initially suggesting no customer funds had been lost.

Red Cross Data Breach: In January, it was reported that the data of more than 515,000 “extremely vulnerable” people , some of whom were fleeing from warzones, had been seized by hackers via a complex cyberattack. The data was lifted from at least 60 Red Cross and Red Crescent societies across the globe via a third-party company that the organization uses to store data.

Flexbooker Data Breach: On January 6, 2022, data breach tracking site HaveIBeenPwned.com revealed on Twitter that 3.7 million accounts had been breached in the month prior. Flexbooker only confirmed that customer names, phone numbers, and addresses were stolen, but HaveIBeenPwned.com said “partial credit card data” was also included. Interestingly, 69% of the accounts were already in the website’s database, presumably from previous breaches.

Data Breaches vs Data Leaks vs Cyberattacks

This article largely concerns data breaches. A data breach occurs when a threat actor breaks into (or breaches) a company, organization, or entity’s system and purposefully lifts sensitive, private, and/or personally identifiable data from that system. When this happened, companies are sometimes forced to pay ransoms, or their information is stolen ad posted online. According to one estimate, 5.9 billion accounts were targeted in data breaches last year.

This is different from a data leak , which is when sensitive data is unknowingly exposed to the public/members of the public, such as the Texas Department for Insurance leak mentioned above. The term “data leak” is often used to describe data that could, in theory, have been accessed by people it shouldn’t of, or data that fell into the hands of people via non-malicious means. A government employee accidentally sending someone an email with sensitive data is usually described as a leak, rather than a breach.

Although all data breaches fall under the umbrella of a “ cyberattack “, cyberattacks are not limited to data breaches. Some cyber attacks have different motivations – such as slowing a website or service down or causing some other sort of other disruption. Not all cyberattacks lead to the exfiltration of data, but many do.

How Can I Protect My Organization From Cyber-Attacks?

Ensuring you take steps to protect your company from the sorts of cyber attacks that lead to financially fatal data breaches is one of the most crucial things you can do. It’s not just businesses that are at risk, however – schools and colleges are some of the most frequently targeted organizations that suffer huge financial losses .

Some companies and organizations – like Lincoln College – have had to shut down due to the fallout costs of a cyberattack. There has never been more of an onus on companies, colleges, and other types of organizations to protect themselves.

Unauthorized access to networks is often facilitated by weak business account credentials. So, whilst passwords are still in use , the best thing you can do is get your hands on a password manager for yourself and the rest of your staff team. This will allow you to create robust passwords that are sufficiently long and different for every account you hold. However, you’ll also need to use additional security measures, like 2-Factor Authentication, wherever possible, to create a second line of defense.

Another thing you must do is ensure your staff has sufficient training to spot suspicious emails and phishing scams . Around 70% of cyberattacks target business email accounts, so having staff that can recognize danger when it’s present is just as important as any software.

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Travel Insurance
Why Medibank Travel Cover? Whatever your travel plans are, it's important to know that you have some cover for unexpected events. Our international travel insurance gives you hospital, accident and medical evacuation expense cover while overseas. 3 And if you're travelling within Australia, then our Domestic Plan includes cover for your valuables, rental car excess and some cancellation costs.
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Medibank Travel Insurance has two single-trip policy options for international trips - Comprehensive and Medical Only. Both policy options offer cover for unlimited benefits on overseas medical expenses and repatriation, which includes COVID-19 benefits. On top of this, the Comprehensive policy option also provides benefits including ...
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If you decide to extend your journey and wish to be insured for longer than the original period, you will need to purchase a new policy by contacting us prior to the expiry date on 1300 362 544 (within Australia) or +61 2 8907 5020 (from overseas) or emailing [email protected].
Medibank Travel Insurance reviews
Seniors Travel Insurance 4.6. Worldcare Travel Insurance 4.4. See more. 🏆 2024 Award. Fast Cover Travel Insurance. Medibank Travel Insurance (Travel Insurance): 3 out of 5 stars from 237 genuine reviews on Australia's largest opinion site ProductReview.com.au.
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What COVID-19 benefits do we offer? When taking out travel insurance with Medibank, cover will be provided for some common scenarios related to COVID-19. This means there's no need to "add covid cover" when purchasing Medibank Travel Insurance because every policy will come with some level of inbuilt covid cover.
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Pros. Medibank travel insurance offers a strong rate of up to $5,000,000 for personal liability cover. This insurer is one of just a few brands offering cover for the pandemic. This includes trip ...
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Medibank travel insurance comparisons for May 2024
Medibank is an Australian private health insurance company founded in 1974. They provide health services like pet insurance, life insurance, medical screenings, and injury management, among many other areas in the healthcare and insurance realm, such as travel insurance. Medibank is underwritten by Zurich Australian Insurance Limited.
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Travel insurance. With cover options for domestic travel, or international trips, Medibank Travel Insurance has been helping protect Aussie travellers for over 15 years. Medibank health members save 15% on Medibank Travel Insurance.4. Learn more Get a quote.
Medibank
Based on recent events, it should have been a 1. You need to be aware that although this review is on Medibank, when it comes to their travel insurance you do not actually deal with Medibank. It is in fact, Great Lakes Australia and the claims process is managed by Travel Insurance Partners not Medibank.
Medibank Travel Insurance
Unfortunately, we purchased a Medibank travel insurance plan for our recent trip overseas. While overseas we had items stolen, and obtained a police report for the stolen items. We lodged receipts to show purchase price of the replacement items and the police report but were told this was insufficient for a claim.
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Create an account to write a review. We independently review and compare Medibank Comprehensive against 90 other international travel insurance comparison products from 27 brands to help you choose the best.
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This is general advice only. Medibank Private Limited, ABN 47 080 890 259, an Authorised Representative, AR 286089, of Travel Insurance Partners Pty Limited, ABN 73 144 049 230 AFSL 360138 arranges the insurance on behalf of the insurer. The insurer is Zurich Australian Insurance Limited ABN 13 000 296 640, AFSL 232507.
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How to buy Medibank Travel Insurance ask: in-store visit: medibank.com.au/travel call: 132 331 Customer Service and General Policy Enquiries call 1300 362 544 (within Australia) +61 2 8907 5020 (from overseas) email [email protected] write Medibank Travel Insurance c/o Travel Insurance Partners PO Box 168
Which travel insurers cover you for cruises?
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PDS
This is general advice only. Medibank Private Limited, ABN 47 080 890 259, an Authorised Representative, AR 286089, of Travel Insurance Partners Pty Limited, ABN 73 144 049 230 AFSL 360138 arranges the insurance on behalf of the insurer. The insurer is Zurich Australian Insurance Limited ABN 13 000 296 640, AFSL 232507.
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Medibank Travel Insurance
Unfortunately, we purchased a Medibank travel insurance plan for our recent trip overseas. While overseas we had items stolen, and obtained a police report for the stolen items. We lodged receipts to show purchase price of the replacement items and the police report but were told this was insufficient for a claim.
Which company do you use for travel insurance? : r/AusFinance
Trip I just did was with medibank. Had COVID coverage at a decent rate .most cover when your sick but not change of plans and cancellations . I've used Southern Cross Travel Insurance and 1Cover. Only ever had one claim for a stolen phone. 1Cover were excellent to deal with.
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Has anyone used medibank private travel insurance? Going through old threads I can't see much mention of it, lots about covermore and a few others I can't remember the names of. The only reason I am considering Medibank is that I work for them (not in the insurance side though!) so I get a pretty...
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