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Generali Global Assistance Travel Insurance Review: Is it Worth The Cost?

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Table of Contents

Generali Global Assistance plans and costs

Which generali travel insurance plan is best for me, coronavirus considerations, how to choose a generali plan online, what isn’t covered with generali, generali insurance, recapped.

• Three plan options.
• Includes wide ranging COVID coverage.
• The premium plan includes pre-exisiting medical condition coverage.
• Rental car coverage only on highest cost plan.
• CFAR only covers 60% of travel costs (75% is found elsewhere).
• Baggage delay benefits don't kick in until 24 hours on the Standard plan.

More travelers than ever are considering travel insurance, but navigating the vast seas of insurance companies and coverage options can leave you feeling less than enthused about your next trip. But if you want to protect your investment, Generali Global Assistance is a notable provider. Here’s what to expect and the plans the company offers.

Generali offers three different plans (Standard, Preferred or Premium), depending on what type of trip you’re planning. Each offers a different level of coverage and benefits.

Generali plan cost

Here’s a closer look at what a standard coverage plan with Generali might cost. Let’s say you and your partner — two travelers in their thirties — are planning to take a roughly $4,000 trip from New York to Germany for one week.

For this itinerary, a Generali Standard plan would cost $144. Rental car coverage isn’t included, but you can add it to your plan for $63 for the week.

The Preferred level of coverage can be a good option for those traveling with expensive gear like golf clubs or skis. For the same sample itinerary, a Generali Preferred plan would cost $162, an $18 upgrade from Standard. Rental car coverage is also extra.

The Premium plan is designed for luxury travel or vacations with a high price tag. Notably, this plan includes rental car insurance for no extra fee. Also important to note that only the Premium plan offers coverage for pre-existing medical conditions . A Generali Premium plan for our sample itinerary would cost $217, a $55 upgrade from Standard.

» Learn more: How to cancel a flight with travel insurance

It’s important to choose the right coverage for you and your trip based on your needs and what each plan covers. So make sure to look at each carefully.

If you have pre-existing medical conditions, your best bet will be to stick with the Premium plan. It’s more expensive, but you’ll be covered no matter what medical issues arise on your trip.

The Standard plan is the only one with no coverage for accidental death and dismemberment during on-the-ground travel (air travel is covered, though).

If you’re traveling with sports equipment, you may want to opt for one of the top two tiers of coverage. Just make sure to accurately estimate how much your gear is worth to ensure you’re getting the coverage you need.

If your trip is worth more, you’re bringing more luggage, etc., consider more expensive coverage. That way, if something goes wrong, you, your possessions and plans are more fully protected.

Unlike some other travel insurance companies, Generali (formerly known as CSA Travel Protection or colloquially as CSA Travel Insurance) offers COVID-19 coverage with every plan. That means that if you, a family member or a travel companion test positive for COVID-19 before or during your trip, you’ll be covered for trip cancellation and interruption, travel delay, medical and dental, and emergency assistance and transportation.

You’ll also be covered if you have to extend your trip due to quarantining or isolation and can’t return home on schedule.

You do have to meet certain requirements to qualify — such as using an approved test and taking it while in front of an authorized supervisor.

When it comes time to get a quote and choose your travel insurance plan, you can do so on the Generali website. Type in trip details like destination, where you’re from, your age, the total cost of the trip and your travel dates. Quotes for all three tiers of plans will be presented.

Then, select add-ons like rental car insurance if you’re not opting for the Premium plan and start the checkout process.

Like many travel insurance policies, there are several incidents that aren’t covered by Generali travel insurance. Examples include injuries that result from mental disorders, pregnancy, injuries as a result of being under the influence of drugs or alcohol, or if you are flying an aircraft yourself.

Destination matters, too. As of publication, you can’t get coverage for travel to Belarus, the Crimea Peninsula, Cuba, Iran, North Korea, Russia, Syria or Ukraine. Also, you won’t be covered for anything that results from acts of war or civil disorder.

If you’re participating in extreme sports or activities like skydiving, mountain climbing or backcountry skiing, many benefits won’t be covered.

No matter what policy you choose, read the fine print before your buy, including everything that’s excluded from coverage. That will help ensure there are no surprises if your trip goes awry.

Generali provides three tiers of travel insurance for those who want to protect their nonrefundable trip expenses and/or who want to have a safety net in case their travels are disrupted or canceled.

Just like with any travel insurance policy, check to see if you’re already covered before you buy ( many travel credit cards offer travel insurance ), determine what kind of coverage you need and how much, and always read the details of what is and isn't included in coverage. That goes for policies available from Generali Travel Insurance as well as other providers.

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• Types of Travel Insurance
• Generali Global Assistance Cost

Compare Generali Travel Insurance

• Why You Should Trust Us

Generali Global Assistance Travel Insurance Review 2024

Affiliate links for the products on this page are from partners that compensate us (see our advertiser disclosure with our list of partners for more details). However, our opinions are our own. See how we rate insurance products to write unbiased product reviews.

Generali Global Assistance is a well-established name within the travel insurance industry. Ideally, this translates to a travel insurance company with first-class service and coverage. The question for many consumers is simple: does Generali live up to customers' expectations?

• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Offers 3 plans with diverse coverage including sporting equipment and medical and dental
• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Buyers can get up to $1 million in emergency assistance coverage with the premium plan
• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Affordable premiums
• con icon Two crossed lines that form an 'X'. CFAR coverage is expensive relative to standard policies
• con icon Two crossed lines that form an 'X'. CFAR only covers up to 60% of non-refundable costs
• con icon Two crossed lines that form an 'X'. Multiple reviews indicate claims team didn’t start processing claims until policyholders called more than 30 days after filing

Introduction to Generali Global Assistance Travel Insurance

Generali Global Assistance is a reputable travel insurance provider offering tiers of travel insurance coverage at reasonable rates. It offers the standard coverage for trip cancellations, emergency medical expenses, and evacuations. However, Generali falls short of the best travel insurance companies . 

While Generali's coverage isn't necessarily bad by any means, it fails to distinguish itself in any way. Its plans are on the cheaper side, but aren't the cheapest. Its offers all the key coverages, but limits aren't exceptionally high. Even its additions are middling, such as its cancel for any reason coverage, which reimburses you for 60% of your nonrefundable costs when most of the best CFAR travel insurance offers 75% coverage.

It's also worth mentioning that Generali is notably strict on its pre-existing condition coverage. Pre-existing condition waivers are only offered with the most expensive Premium plan, and travelers must purchase the plan within 24 hours of their final trip deposit. 

Coverage Options Available With Generali

Generali offers three tiers of travel insurance coverage: Premium, Preferred, and Standard. All three travel insurance policies cover baggage delay and loss, travel delay, interruption, cancellation, and missed connection reimbursement benefits.

Here are some of the highlights for each plan to help you better understand what coverage you may need:

The Standard Plan offers the lowest coverage with more budget-friendly premiums. It offers up to 125% reimbursement for trip interruption and up to $1,000 in travel delay reimbursement. Policyholders are limited to $250,000 per person for emergency assistance or transportation. If your baggage is lost, you'd have $1,000 to replace toiletries, clothing, and other belongings.

With the Preferred plan, you can expect 150% reimbursement for inevitable trip interruptions. It also offers travelers up to $1,000 per person for travel delay reimbursement. In addition, the emergency assistance or transportation coverage drops from $1 million to $500,000 per person, and travelers can enjoy up to $1,500 per person if baggage is lost.

Generali's Premium plan offers generous coverage for various scenarios. For example, you'll enjoy up to 175% reimbursement of your trip cost if your travels are interrupted for reasons beyond your control. Generali's Premium plan also includes up to $1,000 per person in travel delay reimbursement and up to $1 million per covered individual for emergency assistance or transportation. Finally, it has up to $2,000 per person in replacement expenses (i.e., toiletries, clothing, and other necessities while you wait for your delayed bag) if your baggage is lost.

You can compare Generali's three plans below.

Additional Coverage Options

Generali Global Assistance offers two add-on services alongside your base travel insurance plan:

Trip cancellation for any reason (CFAR)

Cancel for any reason (CFAR) coverage reimburses you for nonrefundable expenses associated with canceling travel you've already paid for. Generali's Premium plan is eligible for CFAR coverage which pays you back for 60% of the total nonrefundable cost of your travel.

You must purchase CFAR coverage on your Premium plan within 24 hours of your initial deposit. However, eligible customers can take advantage of its full benefits, as the name suggests, for any reason. Medical problems, family emergencies, work scheduling issues, or just changing your mind are a few of the reasons Generali might pay a CFAR claim.

Preferred and Standard plans are not eligible for CFAR upgrades. New York residents are also not eligible for CFAR coverage. Generali's website estimates buyers will pay an additional 50% in travel insurance premiums for this rider while the max reimbursement is only 60% of the "penalty amount" (i.e., nonrefundable costs).

Rental car damage protection

Travelers can also purchase rental car coverage alongside their travel insurance policy. Premium plan customers already have up to $25,000 in rental car protection in their policy benefits. Preferred and Standard plan holders can purchase the same coverage amount.

Texas residents are not eligible for rental car coverage. If you're unsure about this rider, we recommend checking the limits of your auto insurance. Generally, US-based auto insurance extends to rental cars. But you may want to supplement your coverage depending on what you already have.

Generali Global Assistance Travel Insurance Cost

The premium you pay will depend on various factors, including the age of the travelers, destination, and total trip costs. The  average cost of travel insurance  is 4% to 8% of your travel costs.

After inputting some personal information, such as your age and state of residence, along with your trip details, like travel dates, destination, and trip costs, you'll get an instant quote for the plans available for your trip. And from there, it's easy to compare each option based on your coverage needs and budget.

Now let's look at a few examples to estimate AXA's coverage costs.

As of 2024, a 23-year-old from Illinois taking a week-long, $3,000 budget trip to Italy would have the following  AXA travel insurance quotes:

• Generali Standard: $82.50
• Generali Preferred: $95.70
• Generali Premium: $113.47

Premiums for AXA plans are between 2.7% and 4.2% of the trip's cost, well below the average cost of travel insurance. It's also relatively cheap compared to many of its competitors

AXA provides the following quotes for a 30-year-old traveler from California heading to Japan for two weeks on a $4,000 trip:

• Generali Standard: $108.75
• Generali Preferred: $126.15
• Generali Premium: $145

Once again, premiums for AXA plans are between 3.6% and 3.8%, below the average cost for travel insurance.

A 65-year-old couple looking to escape New York for Mexico for two weeks with a trip cost of $6,000 would have the following AXA quotes:

• Generali Standard: $271.14
• Generali Preferred: $304.68
• Generali Premium: $459.02

Premiums for AXA plans are between 6.5% and 9.2%, which is roughly in line with the average cost for travel insurance. This is to be expected, as travel insurance is often more expensive for older travelers.

How to Purchase and Manage a Generali Policy

How to file a claim with generali travel insurance.

To file a claim with Generali's travel insurance division, start at the eClaims portal .

You can also call its claims department at 800-541-3522 for assistance. Generali promises all insurance claim calls will be returned within one business day, and most calls are returned on the same day they are received. Many people reported quick claims processing and reimbursement when we reviewed recent customer feedback.

However, several reviews described waiting over 30 days only to discover Generali had yet to review their claims submission. As such, if you are still waiting to receive a response indicating Generali is working on your claim within a few days, we recommend checking in with customer service.

You'll need to provide supporting documentation for your claim, such as proof of travel delay from the airline or relevant claim checks for lost baggage. Your eClaims portal should give you the necessary details and update you on the ongoing status of your claim. Email the claims team for questions at [email protected] or use the eClaims chatbot for automated assistance.

Generali Customer Service and Claims Experience

Generali's reviews vary wildly depending on the site you check. On its Better Business Bureau page, Generali scores an average of 1.11 stars across 315 reviews. On Trustpilot, it scores an average of 3.5 starsa across 419 reviews. Lastly, it has an average of 4.33 stars on SquareMouth across nearly 4,500 reviews. 

Many five-star reviews mention how easy it was to purchase a Generali plan and how that plan gave them peace of mind while traveling even if they never had to file a claim. However, most of the mixed reviews come from people who filed claims, reporting long wait times, uncommunicative claims agents, and claim rejections with no explanation. 

That said, Generali's customer service team is generally very responsive, particularly on its BBB and Trustpilot pages. Reviews on these pages generally get a response within a week. 

Learn more about how Generali Travel Insurance compares to popular travel insurance companies.

Generali Global Assistance Travel Insurance vs. Nationwide Travel Insurance

Nationwide Travel Insurance is part of an extensive network of insurance products. Unlike Generali, you'll recognize any Nationwide product as it's listed on the same website. In addition, Nationwide offers bundling discounts, depending on what you're buying. It also sells short-term and long-term insurance plans (like auto and home).

This established insurance company has been in business since 1925. Its travel insurance wing offers plans and coverage options to suit diverse travelers' needs. Customer review sites like TrustPilot had reviews complaining about long wait times and claims overlooked with Generali. Nationwide's reviews described long processing times, poor communication, and other claims-based issues.

If you're solely concerned about coverage and rates, Generali is upfront about the fact that its CFAR coverage is exceptionally costly. The company's website seems to imply the CFAR rider's cost is bloated compared to its value. But its basic plans have a few more perks compared to Nationwide's single-trip plans while Nationwide offers cruise plans and multi-trip options, Generali does not match at the time of this review.

Read our Nationwide Travel Insurance review here.

Generali Global Assistance Travel Insurance vs. Allianz Travel Insurance

Allianz Travel Insurance is another reputable insurance company that has been in business since 1890. Allianz is one of the biggest names in travel insurance, serving more than 55 million travelers across dozens of countries.

Both Generali and Allianz offer comprehensive single-trip coverage options for travelers. Generali's website makes reviewing and comparing its three travel insurance plans easy. However, Allianz offers annual (multi-trip) policies Generali doesn't. Both companies list rental car protections for some travelers.

Allianz customers leaving reviews online indicate the claims process may be confusing and drawn out. Most importantly, a few reviews cautioned future travelers to come in with complete documentation. In our experience, offering more paperwork rather than less with Allianz is better.

Read our Allianz Travel Insurance review here.

Generali Global Assistance Travel Insurance vs. InsureMyTrip

InsureMyTrip.com is an insurance broker using your travel details to collect insurance company bids on your behalf. You can enter your information and get multiple quotes back. As a result, Generali may be one of the insurance providers providing you with a quote through InsureMyTrip. Rates may not match what a provider would offer on its website. Broker websites like InsureMyTrip often charge a premium to account for third-party fees or offer discounts as a partner company knows it's competing for customers no matter what. Whatever the case, InsureMyTrip makes it easier to shop for travel insurance. However, it would not process any claims. So for some consumers, it may be more complicated to determine where to go to make a claim against their policies or get help if something goes wrong.

Read our InsureMyTrip Travel Insurance review here.

Why You Should Trust Us: How We Reviewed Generali Global Assistance Travel Insurance

When evaluating travel insurance companies, we consider various factors, including the number of plans available, the coverage, feedback from customer reviews, average premiums, customer support, ease of filing claims, and reimbursement times. No single factor can truly determine how travel insurance companies stack up.

These factors together allow us to develop ratings for each travel insurance company. Then we break down the pros and cons, pointing out potential issues. We also aim to bring to light solutions other buyers have already found should you choose to work with the travel insurance provider being reviewed.

You can read more about how Business Insider rates insurance products here.

Generali Global Assistance Travel Insurance FAQs

Generali's approach to pre-existing conditions may involve look-back periods, waiver options, or coverage limitations. Policyholders should review Generali's policy documentation or contact them directly for details on coverage terms related to pre-existing medical conditions.

Policyholders may have the option to customize Generali travel insurance plans with additional coverage options or upgrades, such as "Cancel for Any Reason" or rental car damage protection. The process typically involves contacting Generali directly to discuss available options and any associated costs.

In case of emergency assistance needs while covered by Generali, policyholders should contact Generali's emergency assistance services. This often involves utilizing the 24/7 hotline for immediate support. Policyholders should follow the instructions provided in their policy documentation or contact Generali for assistance.

Generali's travel insurance coverage may include limitations or exclusions based on travel destinations, especially in relation to governmental travel advisories or high-risk areas. Policyholders should review Generali's policy documentation or contact them directly for clarification on any geographic restrictions.

Generali's typical timeline for processing and resolving insurance claims may vary depending on factors such as claim complexity and volume. Policyholders should follow the instructions provided by Generali and ensure that all required documentation is submitted promptly for efficient claim processing.

Editorial Note: Any opinions, analyses, reviews, or recommendations expressed in this article are the author’s alone, and have not been reviewed, approved, or otherwise endorsed by any card issuer. Read our editorial standards .

Please note: While the offers mentioned above are accurate at the time of publication, they're subject to change at any time and may have changed, or may no longer be available.

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"Generali wins out among the best travel insurance companies for its happy combination of below average fees for above average travel coverage."

“My husband and I were really surprised by how very smoothly and quickly we received our check.”

“I shopped around for the best coverage for a lengthy European trip for the most reasonable price, from a reputable company, and this is it.”

“I will absolutely use this company to insure my future trips.”

Worry Less — Get International Travel Insurance  for Your Vacation Abroad

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Trusted by over 6 million travelers every year

Copyright© 1997 - 2024 CSA Travel Protection DBA Generali Global Assistance & Insurance Services, Company Code: 805-93, Approval Code: A 7691907

Travel insurance coverages are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231, for the operating name used in certain states, and other important information about the Travel Insurance & Assistance Services Plan, please see Important Disclosures .

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Frequently Asked Questions

Can i be covered for a pre-existing medical condition.

If you purchase our Premium plan you can qualify for coverage for pre-existing medical conditions, as long as the travel protection plan is purchased prior to or within 24 hours of your final trip payment, you are medically able to travel at the time the plan is purchased, and all prepaid trip costs that are subject to cancellation penalties or restrictions have been insured.

At our Travel Insurance Definitions page , you can see how we define Pre-Existing Conditions or see Plan Documents for full details.

How does travel insurance work?

If something happen during your trip and you need to use your travel insurance, you’ll need to file a claim to be reimbursed. We have a page that explains how to start a claim , a great resource for learning more about the claims process.

Let’s say your baggage is delayed* and you need to buy clothes and toiletries, you would submit a claim to seek reimbursement. Travel insurance comes in handy in scenarios like this.

Oftentimes, travel insurance is offered when buying a cruise, airfare or booking a vacation rental. We encourage customers to pay attention to the fine print when considering insurance provided by travel suppliers. For example, a cruise line’s travel insurance may not pay cash to cover a cancelled or interrupted cruise, but instead offers credit towards a future cruise. If you prefer cash reimbursement, that’s reason to consider purchasing directly from a travel insurance provider instead.

We recommend bringing a print out of your plan documents with you when traveling so if you are affected by a storm and lose power or can’t connect to the internet, you’ll still know what number to call and what instructions to follow.

* Baggage Delay coverage can only be claimed if the delay lasts for the amount of time specified in the  Schedule of Benefits

How Travel Insurance Can Help

International travel can be expensive and having a lifeline can come in handy when you’re visiting another country. Generali's international travel insurance and assistance is designed to help protect your vacation investment and travelers, so you can travel with more peace of mind.

Find the Plan That Fits Your Trip Best

There’s no better way to understand how travel insurance and assistance can help protect you and your trip than reading real life examples from fellow travelers.

When is the best time to get travel insurance?

We suggest you buy a travel insurance plan when you make your first trip payment, like airfare or a cruise. That way you have a long coverage period in case you need to cancel your trip. Later on, you can add coverage to the same plan for your hotel, tours and other pre-paid, non-refundable trip costs. It’s best to contact us to add coverage soon after you make new trip payments to be sure you have coverage for your full trip cost.

What are the benefits of travel insurance?

Generali Global Assistance offers a variety of plans and add-on coverages to help protect your trip. Our plans can help with a number of unexpected problems, including trip cancellations and  interruptions ;  travel delays ;  lost, damaged and delayed baggage ; and unexpected  sickness, injury and medical evacuation . Additionally, our  24-Hour Emergency Services ,  Concierge and ID Theft Resolution services are included with our plans. These services round out our travel protection plans to provide real-time assistance when you need it on your trip.

In addition to providing added peace of mind, travel insurance can also help international travelers satisfy passport insurance requirements. Depending upon your country of residence and where you’re traveling to, you may be required to possess passport insurance for emergency hospital treatment and emergency medical evacuation before you’re permitted to enter your destination country or receive your visa. For instance, if you’re traveling to a Schengen country, our Standard ,  Preferred or  Premium plans fulfill the Schengen visa insurance requirements.

See more coverage details

Sources: 1. U.S. Travel Insurance Association survey 2. Centers for Disease Control

Worry Less —  Get International Travel Insurance  for Your Vacation Abroad

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Generali Global Assistance 2021 Review. Pros, cons, pricing, and more.

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Generali Global 2024 Review

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Generali Global Assistance Review

The owner of CSA Travel Protection and Trip Mate, Generali Global Assistance is one of the biggest names in the travel insurance world. Even if you don’t purchase your insurance directly from Generali, odds are certain assurance products — like language assistance, facility finding, or concierge services — are provided by this Italian insurance giant.

Should you purchase your travel insurance from Generali as well? In this review, we’ll dive into what plans Generali Global Assistance offers customers, and who would benefit most from their options.

What is Generali Global Assistance?

As an insurance company, Assicurazoni Generali traces their history back to Trieste, Italy. In 1831, Generali first opened for business as a property insurance company. Over the next 190 years, the company went through several transitions as Italy — and greater Europe — broke up and reformed several times. Today, the company is the largest insurer in Italy, and is the ninth largest insurance company worldwide by value of net premiums written. In Europe, Generali is only behind AXA and Allianz.

Although the company is well known for their variety of insurance products, their entry into the travel market came after the purchase of two well-known travel insurance companies: CSA Travel Protection and Europ Assistance. Pierre Desnos founded Europ Assistance in 1963, offering travelers translation and medical aid when traveling.

CSA Travel Insurance was formed in 1991 as one of the pioneers of the travel insurance industry. Their first product covered trip cancellation for tourists going abroad, allowing them to recover certain costs in the event a major life event forced them to stay home.

Generali purchased the assets of Europ Assistance in 2001, followed by CSA Travel Protection years later. By 2016, the Italian insurance giant began rebranding CSA and Europ Assistance USA as Generali Global Assistance, giving them a unified brand in the marketplace. Three years later, Generali would go on to acquire Trip Mate, further expanding their reach into the travel insurance market.

Generali Global Assistance Travel Insurance Options

Generali Global Assistance offers three levels of travel insurance policies for international travelers, ranging from Standard to Preferred. The best plan for your travels will depend on your destination, planned activities, and how much your trip costs.

Generali Standard Travel Insurance

Built for travelers on a budget, Generali’s Standard travel insurance plan covers all the basics. Trip cancellation, trip interruption, baggage loss and medical emergency coverage. This plan is designed for those taking a smaller trip, such as a cruise or a resort vacation.

Generali Preferred Travel insurance

Improving off the Standard plan, Generali Preferred travel insurance offers additional benefits for those taking a longer or more expensive trip. In addition to higher benefit maximums, the plan offers coverage for lost or delayed sporting equipment, operator financial insolvency, as well as accidental death and dismemberment aboard a common carrier.

Generali Premium Travel Insurance

For travelers who are taking an expensive trip abroad with a cruise line or tour company, Generali’s Premium travel insurance plan has the highest benefit maximums and most add-on options, including coverage for pre-existing conditions. Alongside up to $1 million in emergency assistance and transportation, travelers can also buy coverage for cancellation for any reason.

What’s Covered Under a Typical Company Plan

All three Generali Global Assistance travel insurance policies offer a base package of benefits to help travelers navigate the most common frustrations they may face. They include trip cancellation, trip interruption, baggage delay, and emergency assistance and transportation.

• Trip cancellation: If an emergency at home prevents you from going on vacation — such as a death in the family, or accident on the way to the airport — trip cancellation benefits can help you recover some non-refundable costs.
• Travel delay: Irregular operations and bad weather can stop planes and trains from leaving the station. Should a covered situation stop you from traveling, travel delay benefits can reimburse you for certain inconveniences, including meals and spare phone charges.
• Baggage delay or loss: Although it's uncommon, any bags you check with your airline or cruise operator could get lost in transition. Should your luggage get delayed or even lost, travel insurance may help you recover the cost of your lost items.
• Emergency medical and dental: You can’t predict when an accident will send you to the hospital. Your health insurance at home won’t cover a hospital stay abroad, but a travel insurance policy could guarantee payment to the provider, and reimburse your costs for care.
• Emergency assistance and transportation: Hiring air ambulances to take incapacitated travelers home can cost $20,000 or more. If a doctor orders an air ambulance for emergency travel, Generali insurance policies can help you arrange and pay for evacuation.

Are There Additional Coverage Options?

Generali offers additional add-on coverage, but the options depend on the plan you ultimately choose. While the Standard and Preferred plans allow you to add rental car insurance coverage, the Premium plan also gives the flexibility of a cancel for any reason option.

• Rental car damage: An optional add-on for the Standard and Preferred plan, the rental car damage coverage provides a maximum benefit of $25,000 per person, per plan if your auto is damaged by collision, theft, vandalism, or natural disaster. Rental car damage is included in the Premium plan.
• Cancel for any reason: Only available with the Premium plan, cancel for any reason allows travelers to recover some of their non-refundable costs if they change their mind about their trip. This benefit allows travelers to recover 60 percent of covered costs.

How to Buy Generali Global Assistance Travel Insurance

Generali travel insurance is available through the major travel insurance marketplaces, including Squaremouth, InsureMyTrip.com, and TravelInsurance.com. Travelers can also purchase Generali Global Assistance plans directly from the company.

To get a quote, travelers can go to the Generali Global Assistance website . The process starts with basic information about their trip, including:

• Destination
• Travel dates
• Number of insured travelers (and their age)
• State of residence
• Total trip cost

From there, Generali will issue a quote for all three of their products. If you decide to purchase, you will need to submit some personally-identifiable information, including:

• Traveler names and dates of birth
• Primary traveler’s address, phone number, and e-mail address
• Beneficiary information (for accidental death and dismemberment coverage)
• Arranged travel with airlines, car rental companies, tour operators or cruise lines
• Credit card information

Once the purchase is complete, your travel insurance plan will be active on the date of your travel, and documents will be delivered electronically, or in the mail.

How Will I Get my Travel Insurance Documents from Generali?

While most travel insurance providers deliver documents electronically, Generali Global Assistance provides two different options for your convenience. If you choose to receive documents by e-mail, your policy paperwork will arrive shortly after your purchase.

If you would rather have physical documents to pack, you can opt to have your documents delivered via U.S. Mail. While this is a good option if you are months away from your trip, those who are closing in on their departure date may not get their papers in time. Before selecting delivery by mail, be sure you will have enough time to receive them.

Generali Global Assistance Online Security

Transactions on the Generali Global Assistance website are secured by a SHA-256 SSL security connection. The security certificate is provided by DigiCert, one of the largest digital security providers globally.

Generali Global Assistance Reviews and Ratings

Everywhere they are sold, Generali Global Assistance is consistently ranked high by their customers. Customers of Squaremouth give Generali travel insurance an overall rating of 4.1 stars out of five, while InsureMyTrip customers rate them 4.58 stars out of five.

From an independent perspective, the company is accredited with the Better Business Bureau and holds an A+ rating with the consumer advocate. However, the BBB has also received over 500 complaints about the company, mostly about the claims process. At TrustPilot , Generali has a rating of 2.8 stars out of five, based on 11 reviews.

From a financial perspective, Generali maintains a solid profile with AM Best. The insurance giant holds an A (Excellent) financial strength rating, and an A+ (Excellent) long term issuer credit rating.

Pros and Cons of Generali Global Assistance

• Simple to shop for insurance based on budget and benefits: three products ranging from basic to full-coverage
• High benefit limits for critical coverage (like trip interruption, emergency medical care, and medical evacuation), even on basic coverage
• Cancel for any reason buy-up option available on Premium travel insurance plan
• Prices trend higher compared to other travel insurance products
• Delay benefits are limited based on the plan you select
• Only the Premium plan offers coverage for pre-existing conditions

Final Thoughts on Generali Global Assistance

Backed by one of the oldest and most respected insurance companies on the globe, Generali Global Assistance offers three of the best travel plans in the marketplace today. Although they don’t come cheap, their plans offer generous coverage levels for many of the situations that can go wrong. Those who are going on high-priced vacations with tour operators or cruise lines may want to look at Generali as a primary option.

Frequently Asked Questions

Is generali global assistance good travel insurance.

Yes! Generali Global Assistance has over 25 years of experience in the industry, and is backed by one of the 10 largest insurance companies in the world based on policy premiums written.

Does Generali Global Assistance provide identity theft protection?

Partially. Generali Global Assistance travel insurance plans include an identity theft resolution service starting on your departure date and continuing for 180 days afterwards. Although the identity theft resolution provides assistance in cancelling cards and resolving fraudulent activity, it does not provide insurance coverage for costs related to recovering your identity. It should not be confused with Iris, a separate identity theft protection product offered by Generali Global Assistance.

Does Generali Global Assistance cover COVID-19 related claims?

Yes — Generali Global Assistance offers coverage towards some COVID-19 related claims, including trip cancellation due to illness caused by the novel Coronavirus. The plan will not cover certain preventative measures, including tests prior to travel. To see all the COVID-19 related changes, please refer to the Generali Coronavirus statement .

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On This Page

• Key takeaways

Is Generali travel insurance any good?

• Bottom line Main highlights of Generali travel insurance

Generali travel insurance plans & coverage

Compare generali travel insurance coverage, cost of generali travel insurance plans, generali travel insurance reviews from customers, is generali travel insurance worth it, faq: generali travel insurance, related topics.

Generali Travel Insurance Review May 2024

• Generali Global Assistance offers three comprehensive travel insurance plans : Standard, Preferred and Premium.
• All plans include medical and medical evacuation coverage, as well as coverage for lost/damaged baggage and trip cancellations, delays and interruptions.
• You can purchase rental car coverage as an add-on for any of the three plans.
• Generali has excellent ratings of A+ from the Better Business Bureau and A from AM Best. Generali customers give the provider 4.34 stars out of 5!
• Customer reviews highlight an easy claims process, clear terms and helpful customer service .
• To easily view all travel insurance plans available, try using an online comparison tool .

With over three decades in the industry , Generali Global Assistance stands out as a reliable travel insurance provider.

The company offers three plans with various coverage options that cater to your specific travel needs.

In the Generali review, we’ll break down its offerings and give insight into customer experiences to help you decide if this provider is the right choice for your travel insurance.

• A+ from the Better Business Bureau
• High medical and medevac limits
• Every plan includes coverage for trip cancellation
• Higher cancellation limits
• Pre-existing conditions only covered in the premium plan
• Baggage delay coverage requires 12 hour delay (long)

Yes, Generali travel insurance is a good choice for a travel insurance provider.

Generali is one of the largest travel insurance brands in the world. The company has been in business for 32 years, and it’s also accredited by the Better Business Bureau. 

Generali has an A+ BBB rating and an A (excellent) AM best financial rating, which means it has an excellent ability to  meet its ongoing insurance obligations . In other words, the company isn’t likely to fail.

Unlike many travel insurance providers, Generali offers comprehensive plans at every level . Even the most basic plans include several types of insurance coverage. That’s why Generali Standard is one of the top five most popular travel insurance policies sold on our website.

Here’s a look at the main highlights and benefits of Generali travel insurance.

Bottom line: Main highlights of Generali travel insurance

Generali Global Assistance only offers three travel insurance plans, but each one is extremely comprehensive. 

All three plans offered by Generali Global Assistance have high medical and medevac limits , giving you extra peace of mind for both domestic and international trips. This can be especially beneficial if you plan to travel to a remote area where you may need much higher medevac insurance limits.

In addition to medical and medical evacuation coverage , every plan includes coverage for trip cancellation , trip delays, trip interruptions and lost/damaged baggage. That’s not always the case with travel insurance. Generali Global Assistance travel insurance also has higher limits for these scenarios, which is a huge benefit because delays, cancellations and interruptions are so common.

Generali Global Assistance offers three travel insurance plans: Standard, Preferred and Premium.

Generali Global Assistance

Generali standard.

This insurance plan is great for travel within the United States, North America and the Caribbean. It comes with $50,000 in medical insurance per person, which is ideal for supplementing your existing U.S. health insurance plan. The Standard plan also includes $1,000 in coverage for lost or stolen baggage, $200 per person for baggage delays and up to $250,000 in emergency assistance and transportation benefits.

Generali Preferred

The middle-of-the-road insurance plan has high coverage limits for trips abroad or within the United States. In general, you’re paying for higher limits on all standard benefits, but the plan does come with a few extras. For example, the Preferred plan includes dental coverage, additional accidental death and dismemberment (AD&D) benefits and insurance for lost or damaged sports equipment.

Generali Premium

This insurance plan is best for premium coverage on international trips or trips to remote locations where you may need higher plan limits and payouts. It comes with $250,000 of medical coverage per person and $2,000 per person in baggage coverage. The Premium plan also includes rental car coverage as a standard benefit.

Optional rental car collision damage waiver

Generali Global Assistance also offers $25,000 in rental car damage protection. This is an optional benefit, so it doesn’t come standard with any of the three insurance plans described above. However, you can pay extra to opt in and get upgraded benefits.

If you add this type of insurance to your plan, you’ll be covered for losses due to vandalism, collision, inclement weather and theft.

The company will pay the lesser amount of the following:

• The cost to repair the vehicle and any rental fees charged while it’s out of service
• The cash value of the vehicle

This type of travel insurance doesn’t apply to vehicles that are more than 20 years old, vehicles used for commercial purposes or vehicles with a manufacturer’s retail price exceeding $75,000. There are some additional exclusions, so read your travel insurance policy carefully to ensure you understand what’s covered.

Things not covered by Generali Assistance USA Travel Insurance

Generali Global Assistance offers comprehensive travel insurance, but its plans don’t cover everything. 

These items are excluded from the Standard, Preferred and Premium insurance plans:

• Financial defaults: In the insurance industry, financial default coverage protects you in the event that a travel supplier suspends its operations due to financial difficulties. Generali’s travel insurance plans don’t come with this type of coverage.
• Cancel for any reason: Cancel-for-any-reason travel insurance allows you to recoup your costs for any reason, even one that isn’t listed as a “covered reason” under your basic trip cancellation coverage. Generali offers this type of insurance as an add-on, but cancel-for-any-reason coverage isn’t included with the Standard, Preferred or Premium plans.
• Pre-existing conditions: When you’re looking at travel insurance, a pre-existing condition is any health problem that you had before you booked your trip. Unless you purchase an add-on, Generali doesn’t provide any coverage for these conditions . The company has a 180-day lookback period, which means your illness or injury must be stable for at least 6 months if you want a pre-existing condition waiver.

According to sales data from visitors to our website, the average cost of a Generali Global Assistance travel insurance plan is $282.95 for a 14-day trip.

Of course, many factors go into determining the cost of travel insurance, such as:

• The type of coverage
• The number of travelers
• The length of the trip
• Your destination

To give you a general idea of how much Generali travel insurance plans cost , we got various quotes for the Standard, Preferred and Premium plans. For all quotes, we used California as the state of residence.

Example Quotes from Generali Global Assistance

One of the best ways to get an idea of quality is to review what Generali customers are saying about it. To help you get a better idea of what Generali customers like (and don’t like), we’ve done the research and listed out the top recurring feedback from real customers on Squaremouth .

What customers like

Customers have mentioned the following as some of the major benefits of purchasing travel insurance from Generali:

• Easy claims process
• Clear terms of service
• Helpful customer service agents

Here are a few comments from satisfied reviewers:

Tatiana from California: “It gave me a peace of mind, and I will use it again in the future.”

Kathryn from New York: “The insurance company sent me a notification and asked if I needed their assistance. I refused because I had a courtesy well check from the hotel physician and was fine. I was extremely pleased with the company’s immediate follow up.”

What customers don’t like

Although this travel insurance provider has thousands of positive reviews, past customers have pointed out a few drawbacks to using Generali:

• Slow to reimburse
• Difficulty connecting with a live agent
• Cumbersome documentation requirements

These reviewers provided negative feedback:

AJ from Massachusetts: “I tried to file a claim; their online claims module failed miserably. It kept rejecting my UN and PW, even though I was logged in and using the same credentials, as required, for the claims site.”

Rinnea from Illinois: “They say claim is under review. It has been since August 18 when they received claim. It is now October 17 and nothing.”

Buying travel insurance from Generali is definitely worth it. It’s a well-established company with several plans to suit your unique needs.

The Standard plan was one of the best-selling plans on our website over the past year, indicating it was one of the most popular options with customers.

Generali is right for customers who need comprehensive travel insurance and don’t want to spend time picking from 10 or 12 plans. Although the company only offers three types of travel insurance, each plan includes valuable benefits.

The Standard plan is ideal for budget-conscious consumers who need travel insurance and don’t want to spend a lot of money. Generali’s standard benefits are well-suited for people taking trips within the United States, Canada, Mexico and the Caribbean.

Generali’s Preferred travel insurance is ideal if you’re traveling internationally or planning an expensive trip within the United States. It increases the limits on standard benefits and adds dental coverage, travel insurance for lost or damaged sports equipment and extra AD&D coverage.

Premium travel insurance is best for travelers who plan to travel overseas or spend time in remote locations, as it costs a lot more to get emergency care in a remote area than it does in a big city. The Premium plan comes with high coverage limits and adds rental car coverage as a standard benefit.

If you’re looking for a larger selection of plans, you may want to go with a different travel insurance provider.

Are Generali travel insurance plans good?

Yes. Although the company only offers three travel insurance plans, each one comes with solid coverage limits. Every plan also includes coverage for trip delays, trip interruptions, trip cancellations and lost/stolen baggage, which is unusual for such inexpensive travel insurance. Depending on which plan you purchase, Generali Global Assistance may reimburse you for anywhere from 125% to 175% of your trip cost for travel interruptions.

Does Generali cover COVID-19?

Yes. Each travel insurance policy covers COVID-19  as part of its standard benefits. For example, if you come down with COVID-19 after your trip begins, the company may reimburse you for all non-refundable expenses under the terms of your trip interruption coverage. You may also be able to use trip cancellation coverage, medical benefits, medical evacuation insurance or other travel insurance benefits to recoup your costs.

Does Generali include 24/7 travel assistance?

Yes. The company offers 24/7 travel assistance for customers who need help navigating international medical systems, finding emergency medical resources, using travel insurance benefits or returning home due to a medical emergency.

Does Generali travel insurance come with a money-back guarantee?

If you aren’t happy with the coverage you purchased from Generali Global Assistance, you have 10 days from the date of purchase to contact the company and cancel. As long as you haven’t started your trip or filed a claim, Generali will reimburse you for the full cost of your plan. Note that Indiana residents are eligible for a refund up to 30 days after the original purchase date.

Does Generali have an app for travel insurance claims?

Generali doesn’t have an app for submitting travel insurance claims. However, it does have an online portal. You can always use your smartphone or tablet browser to access the portal and start the claims process.

Does Generali travel insurance cover trip cancellations?

Yes. Unlike many insurance providers, Generali includes trip cancellation coverage as a standard benefit with all three of its plans. If you have to cancel your trip for a covered reason, the company will reimburse you for any prepaid, non-refundable expenses. For example, if you paid $1,500 for flights and can’t get a refund from the airline, you may be eligible for reimbursement from Generali.

Does Generali travel insurance work abroad?

Yes. All three of Generali’s insurance plans work abroad, but we recommend that you buy the Preferred plan or the Premium plan if you intend to do any international travel. These plans have higher limits than the Standard plan, so they’re more helpful if you have some type of emergency while you’re overseas.

Leigh Morgan is a seasoned personal finance contributor with over 15 years of experience writing on a diverse range of professional legal and financial topics. She specializes in subjects like navigating the complexities of insurance, savings, zero-based budgeting and emergency fund development.

In the last five years, she’s authored over 300 articles for credit unions, digital banks, and financial professionals. Morgan is also the author of “77 Tips for Preventing Elder Financial Abuse,” a book focused on helping caregivers protect the elderly from financial scams.

In addition to her writing skills, she brings real-world financial acumen thanks to her previous experience managing rental properties as part of a $34 million real estate portfolio.

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• Business Partners

Your Travelers’ Peace of Mind & Safety is Our Business

We’re dedicated to providing valuable travel insurance, emergency assistance services and peace mind your customers deserve while traveling. Learn how becoming a travel insurance partner can benefit your business and your clients.

TRAVEL INSURANCE: WITH YOU EVERY STEP OF YOUR TRIP

Generali Travel Insurance℠ includes competitive coverages, 24/7 Emergency Assistance Services, Concierge Services and award-winning customer service. Learn how we can help protect your upcoming trip.

YOUR PARTNER IN PEOPLE-FIRST IDENTITY PROTECTION

Our identity protection is a powerful combination of advanced monitoring technology and award-winning customer service. Learn how this product can help you protect your customers and employees while meeting your business goals.

Beyond Life Insurance

With Beneficiary Companion, a life insurance policy enhancement, we take care of the administrative details involved in closing a loved one’s affairs, relieving some of the stress and allowing beneficiaries to focus on what matters most: healing. Learn how this product from Generali Global Assistance can increase customer loyalty and strengthen your life insurance offerings.

A Step Ahead of the Unexpected for 50 Years and Counting

Generali global assistance (gga) is in the business of helping people – your people. it’s a simple concept: our experts putting their knowledge to work for others around the globe. one person at a time. from travel insurance to identity theft protection, gga is a proven partner in reducing distress, providing peace of mind and above all, putting people first in times of need., the europ assistance (ea) group, which gga is proudly a part of, has been a leader in the assistance industry since its founding in 1963. the ea group is a division of the multinational generali group which for over 185 years has created a presence in 60 countries with over 76,000 employees. our success has been built on the foundation of trust that clients have placed in our ability to provide assistance in the most difficult of circumstances. gga is the always behind the scenes offering our partner’s customers and employees expertise, support and peace of mind..

PRESS RELEASE

Americans keep travel options open this summer, generali global assistance appoints chief transformation officer, gmmi earns urac accreditation for its health utilization management program, generali global assistance brings home gold stevie® award for most innovative business blog, disruptive innovations, 300 million, customers assisted by the group in 2017, storm updates, 2018 activity report & statistics.

We’re proud to be part of the EA Group and Generali Family. Learn more about EA Group’s unparalleled experience and global reach in our annual Activity Report.

"I am in insurance, and quite amazed at how quickly the claim was handled and processed. Excellent service!"

Douglas c. from port chester, ny; generali travel insurance customer.

As the world’s largest individual crisis protection provider Generali Global Assistance understands that helping people in distress requires empathy and a truly human touch.

If you fit that description, and want to become part of a growing company and a winning team – making a difference in the lives of people every day – we want to hear from you.

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How Much Does Travel Insurance Cost?

• Average cost of travel insurance
• Why are there different prices?
• Find out what it costs to insure your trip

If you’re asking yourself, “how much is travel insurance?”, then you’ve come to the right place. To give you an idea of what travel insurance might cost relative to your trip, we’ve put together some highlights for you. Read on to learn more about how much travel insurance costs, what travel insurance can do for you and decide for yourself if the price is worth it. 

Also read:  Is Travel Insurance Worth It? 3 Examples Where it Pays Off

What does travel insurance cost?

While travel insurance costs vary, the average is somewhere between 4-12% of your total trip cost *.

If you’re on the fence, then consider this: an emergency situation can cost tens of thousands of dollars, but the insurance plan might be a fraction of your trip cost . If you find yourself in this scenario, then it’s easy to justify the additional upfront expense for a travel insurance plan.

At Generali Global Assistance, we offer three different plans—Standard, Preferred and Premium—which we have laid out in a handy side-by-side comparison . Each plan has a different cost, but as you step up, you receive additional coverages and coverage limits. And, whether you’re purchasing by phone or online, it doesn’t matter; the price is the same.

Generali was selected as "Best Value" travel insurance  by Business Insider

How We Calculate Your Travel Insurance Price

When you enter your information into our quote form, have you wondered what happens behind the scenes to get you the right price for travel insurance?

It’s simple to get a quote to insure your trip. You only need to answer a handful of questions and an instant later we give you custom prices for your trip and the choice between three plans with different levels of protection. You can get the quote in an instant, but in the background we’re crunching numbers to make sure you get an accurate price for the coverage you need.

We’ve found the sweet spot to ask you the right questions to offer you the best price we can, while making the quote form easy to fill out. Consider this when shopping around: If a company is asking you too few questions, they may not be able to find the most accurate price for your travel situation.

Find out more about the factors that affect the price of a travel insurance quote 

Why the different costs? Coverage differences between plans

Before choosing a travel insurance plan, here’s a snapshot of some of the coverage differences for each plan:

•  Medical and Dental coverage  reimburses you for necessary medical, surgical and emergency dental care costs if you get sick or accidentally injured while on your covered trip. Coverage is in excess of your standard coverage , except where prohibited. It’s included in all three plans but the per person limits vary from $50,000 for Standard to $150,000 for Preferred and $250,000 for Premium.

• Trip Interruption is one of the most common reasons for making a travel insurance claim.  Trip Interruption coverage  provides reimbursement for unused, non-refundable, pre-paid trip costs if your trip is interrupted due to a covered event. Also, it provides reimbursement for additional transportation costs to return home or rejoin your group. Benefit limits vary by plan: 125% for Standard, 150% for Preferred and 175% for Premium.

Find out why you shouldn't just buy the cheapest travel insurance

• If you’re traveling with sports gear, then Sport Equipment Coverage is for you. It provides coverage for lost, stolen or damaged sporting equipment and is available with the Preferred plan up to $300 per person and Premium plan up to $500 per person, but not available in the Standard plan.

• If you have a  Pre-existing medical condition , you could still have coverage, but only through the  Premium plan . See if you meet the requirements and read the sample  Description of Coverage or Policy  for full details. Also, the Premium plan must be purchased prior to or within 24 hours of final trip payment.

Learn more about travel insurance: •  What is Travel Insurance? •  Travel Insurance Comparison: How to Choose the Right Plan •  Top 5 Reasons to Get Travel Insurance

For a relatively small amount of the total trip cost, you can purchase travel insurance that can help protect against common mishaps like Trip Interruption , Trip Cancellation and Trip Delay . Costs can add up quickly for emergency medical care or events like a cancelled flight due to adverse weather or lost or stolen baggage . As a general rule of thumb, if you’re investing more in your vacation than you can afford to lose, then consider travel insurance from a reputable provider such as Generali Global Assistance .

If you’re still asking yourself, “how much does travel insurance cost?”, then you can get right to the point—plug your trip details into our Get a Quote page and find out exactly how much travel insurance will cost for your trip. And, if you need help buying travel insurance online, check out our Step-by-Step Purchase Guide .

*Actual travel insurance cost will vary depending on trip details.

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9 Best Travel Insurance Companies of 2024

According to our analysis of more than 50 travel insurance companies and hundreds of different travel insurance plans, the best travel insurance company is Travelex Insurance Services. In our best travel insurance ratings, we take into account traveler reviews, credit ratings and industry awards. The best travel insurance companies offer robust coverage and excellent customer service, and many offer customizable add-ons.

Travelex Insurance Services »

Allianz Travel Insurance »

HTH Travel Insurance »

Tin Leg »

AIG Travel Guard »

Nationwide Insurance »

Seven Corners »

Generali Global Assistance »

Berkshire hathaway travel protection ».

Why Trust Us

U.S. News evaluates ratings, data and scores of more than 50 travel insurance companies from comparison websites like TravelInsurance.com, Squaremouth and InsureMyTrip, plus renowned credit rating agency AM Best, in addition to reviews and recommendations from top travel industry sources and consumers to determine the Best Travel Insurance Companies.

Table of Contents

• Travelex Insurance Services
• Allianz Travel Insurance

Travel insurance can help you protect the financial investment you made in your vacation when unexpected issues arise. Find the best travel insurance for the type of trip(s) you're taking and the coverages that matter most to you – from interruptions and misplaced belongings to illness and injury.

• Travelex Insurance Services: Best Overall
• Allianz Travel Insurance: Best for Trip Interruptions
• HTH Travel Insurance: Best for Groups
• Tin Leg: Best Cost
• AIG Travel Guard: Best for Families
• Nationwide Insurance: Best for Last-Minute Travel Insurance
• Seven Corners: Best for 24/7 Support When Traveling
• Generali Global Assistance: Best for Medical Emergencies
• Berkshire Hathaway Travel Protection: Best for Specialized Coverage

Customizable upgrades are available, including car rental coverage, additional medical insurance and adventure sports coverage

Medical and trip cancellation maximum are not as high as some other companies

• 100% of the insured trip cost for trip cancellation; 150% for trip interruption
• Up to $1,000 in coverage for lost, damaged or stolen bags and personal items; $200 for luggage delays
• $750 in missed connection coverage
• $50,000 in emergency medical and dental coverage
• Up to $500,000 in emergency medical evacuation and repatriation coverage

SEE FULL REVIEW »

Annual and multitrip policies are available

Distinguishing between the company's 10 travel insurance plans can be challenging

• Up to $200,000 in trip cancellation coverage; $300,000 in trip interruption coverage
• $2,000 for lost, damaged or stolen luggage and personal effects; $600 for bag delays
• Up to $1,600 for travel delays
• Emergency medical coverage of up to $75,000
• Epidemic coverage

Generous coverage at the mid- and high-tier levels, and great group discounts

Preexisting conditions coverage is only available at mid- and high-tier plans

• 100% trip cancellation coverage (up to $50,000); 200% trip interruption coverage
• Up to $2,000 in coverage for baggage and personal effects; $400 in baggage delay coverage
• Up to $2,000 in coverage for trip delays; $1,000 for missed connections
• $500,000 in coverage per person for sickness and accidents

Variety of plans to choose from, including two budget-friendly policies and several more premium options

More limited coverage for baggage issues than other companies

• 100% trip cancellation protection; 150% trip interruption
• $500 per person for lost, stolen or damaged baggage and personal items
• Up to $2,000 per person in travel delay coverage ($150 per day); $100 per person for missed connections
• $100,000 per person in emergency medical coverage, including issues related to COVID-19

Travel insurance policy coverage is tailored to your specific trip

Information about policy coverage inclusions is not readily available without first obtaining a quote

• Trip cancellation coverage for up to 100% of your trip's cost; trip interruption coverage for up to 150% of the trip cost
• Up to $2,500 in coverage for lost, stolen or damaged baggage; $500 related to luggage delays
• Up to $1,000 in missed connection and trip delay coverage
• $100,000 in emergency medical coverage

Variety of plans to choose from and coverage available up to a day before you leave on your trip

Limited trip cancellation coverage even at the highest tier

• Trip cancellation coverage up to $30,000; trip interruption coverage worth up to 200% of the trip cost (maximum of $60,000)
• $2,000 for lost, damaged or stolen baggage; $600 for baggage delays
• Up to $2,000 for trip delays; missed connection and itinerary change coverage of $500 each
• $150,000 for emergency medical and dental issues

Customer service available 24/7 via text, Whatsapp, email and phone

Cancel for any reason coverage costs extra

• 100% trip cancellation coverage (up to between $30,000 and $100,000 depending on your state of residence); interruption coverage for up to 150% of the trip cost 
• Lost, stolen or damaged baggage coverage up to $2,500; up to $600 for luggage delays
• Trip delay and missed connection coverage worth up to $1,500
• Emergency medical coverage worth up to between $250,000 and $500,000 (depending on where you live)

Generous emergency medical and emergency evacuation coverage

Coverage for those with preexisting conditions is only available on the Premium plan

• 100% reimbursement for trip cancellation; 175% reimbursement for trip interruption
• $2,000 in coverage for loss of baggage per person
• $1,000 per person in travel delay and missed connection coverage
• $250,000 in medical and dental coverage per person

In addition to single-trip plans, company offers specific road trip, adventure travel, flight and cruise insurance coverage

Coverage for missed connections or accidental death and dismemberment is not part of the most basic plan

• Trip cancellation coverage worth up to 100% of the trip cost; interruption coverage worth up to 150% of the trip cost
• $500 in coverage for lost, stolen or damaged bags and personal items; bag delay coverage worth $200
• Trip delay coverage worth up to $1,000; missed connection coverage worth up to $100
• Medical coverage worth up to $50,000

To help you better understand the costs associated with travel insurance, we requested quotes for a weeklong June 2024 trip to Spain for a solo traveler, a couple and a family. These rates should help you get a rough estimate for about how much you can expect to spend on travel insurance. For additional details on specific coverage from each travel insurance plan and to input your trip information for a quote, see our comparison table below.

Travel Insurance Types: Which One Is Right for You?

There are several types of travel insurance you'll want to evaluate before choosing the policy that's right for you. A few of the most popular types of travel insurance include:

COVID travel insurance Select insurance plans offer some or a combination of the following COVID-19-related protections: coverage for rapid or PCR testing; accommodations if you're required to quarantine during your trip if you test positive for coronavirus; health care; and trip cancellations due to you or a family member testing positive for COVID-19. Read more about the best COVID-19 travel insurance options .

Cancel for any reason insurance Cancel for any reason travel insurance works exactly how it sounds. This type of travel insurance lets you cancel your trip for any reason you want – even if your reason is that you simply decide you no longer want to go. Cancel for any reason travel insurance is typically an add-on you can purchase to go along with other types of travel insurance. For that reason, you will pay more to have this kind of coverage added to your policy.

Also note that this type of coverage typically only reimburses 50% to 80% of your nonrefundable prepaid travel expenses. You'll want to make sure you know exactly how much reimbursement you could qualify for before you invest in this type of policy. Compare the best cancel for any reason travel insurance options here .

International travel insurance Travel insurance is especially useful when traveling internationally, as it can provide medical coverage for emergencies (in some cases for COVID-19) when you're far from home. Depending which international travel insurance plan you choose, this type of travel insurance can also cover lost or delayed luggage, rental cars, travel interruptions or cancellations, and more.

Cheap travel insurance If you want travel insurance but don't want to spend a lot of money, there are plenty of cheap travel insurance options that will offer at least some protections (and peace of mind). These are typically called a company's basic or standard plan; many travel insurance companies even allow you to customize your coverage, spending as little or as much as you want. Explore your options for the cheapest travel insurance here .

Trip cancellation, interruption and delay insurance Trip cancellation coverage can help you get reimbursement for prepaid travel expenses, such as your airfare and cruise fare, if your trip is ultimately canceled for a covered reason. Trip interruption insurance, on the other hand, kicks in to reimburse you if your trip is derailed after it starts. For instance, if you arrived at your destination and became gravely ill, it would cover the cost if you had to cut your trip short.

Trip delay insurance can help you qualify for reimbursement of any unexpected expenses you incur (think: lodging, transportation and food) in the event your trip is delayed for reasons beyond your control, such as your flight being canceled and rebooked for the next day. You will want to save your receipts to substantiate your claim if you have this coverage.

Lost, damaged, delayed or stolen bags or personal belongings Coverage for lost or stolen bags can come in handy if your checked luggage is lost by your airline or your luggage is delayed so long that you have to buy clothing and toiletries for your trip. This type of coverage can kick in to cover the cost to replace lost or stolen items you brought on your trip. It can also provide coverage for the baggage itself. It's even possible that your travel insurance policy will pay for your flight home if damages are caused to your residence and your belongings while you're away, forcing you to return home immediately.

Travel medical insurance If you find yourself sick or injured while you are on vacation, emergency medical coverage can pay for your medical expenses. With that in mind, however, you will need to find out whether the travel medical insurance you buy is primary or secondary. Where a primary policy can be used right away to cover medical bills incurred while you travel, secondary coverage only provides reimbursement after you have exhausted other medical policies you have.

You will also need to know how the travel medical coverage you purchase deals with any preexisting conditions you have, including whether you will have any coverage for preexisting conditions at all. Read more about the best travel medical insurance plans .

Evacuation insurance Imagine you break your leg while on the side of a mountain in some far-flung land without quality health care. Not only would you need travel medical insurance coverage in that case, but you would also need coverage for the exorbitant expense involved in getting you off the side of a mountain and flying you home where you can receive appropriate medical care.

Evacuation coverage can come in handy if you need it, but you will want to make sure any coverage you buy comes with incredibly high limits. According to Squaremouth, an emergency evacuation can easily cost $25,000 in North America and up to $50,000 in Europe, so the site typically suggests customers buy policies with $50,000 to $100,000 in emergency evacuation coverage.

Cruise insurance Travel delays; missed connections, tours or excursions; and cruise ship disablement (when a ship encounters a mechanical issue and is unable to continue on in the journey) are just a few examples why cruise insurance can be a useful protection if you've booked a cruise vacation. Learn more about the top cruise insurance plans here .

Credit card travel insurance It is not uncommon to find credit cards that include trip cancellation and interruption coverage , trip delay insurance, lost or delayed baggage coverage, travel accident insurance, and more. Cards that offer this coverage include popular options like the Chase Sapphire Reserve credit card , the Chase Sapphire Preferred credit card and The Platinum Card from American Express . 

Note that owning a credit card with travel insurance protection is not enough for your coverage to count: To take advantage of credit card travel insurance, you must pay for prepaid travel expenses like your airfare, hotel stay or cruise with that specific credit card. Also, note that credit cards with travel insurance have their own list of exclusions to watch out for. Many also require cardholders to pay an annual fee.

Frequently Asked Questions

The best time to buy travel insurance is normally within a few weeks of booking your trip since you may qualify for lower pricing if you book early. Keep in mind, some travel insurance providers allow you to purchase plans until the day before you depart.

Many times, you are given the option to purchase travel insurance when you book your airfare, accommodations or vacation package. Travel insurance and travel protection are frequently offered as add-ons for your trip, meaning you can pay for your vacation and some level of travel insurance at the same time.

However, many people choose to wait to buy travel insurance until after their entire vacation is booked and paid for. This helps travelers tally up all the underlying costs associated with a trip, and then choose their travel insurance provider and the level of coverage they want.

Figuring out where to buy travel insurance may be confusing but you can easily research and purchase travel insurance online these days. Some consumers prefer to shop around with a specific provider, such as Allianz or Travelex, but you can also shop and compare policies with a travel insurance platform. Popular options include:

• TravelInsurance.com: TravelInsurance.com offers travel insurance options from more than a dozen vetted insurance providers. Users can read reviews on the various travel insurance providers to find out more about previous travelers' experiences with them. Squaremouth: With Squaremouth, you can enter your trip details and compare more than 90 travel insurance plans from 20-plus providers.
• InsureMyTrip: InsureMyTrip works similarly, letting you shop around and compare plans from more than 20 travel insurance providers in one place. InsureMyTrip also offers several guarantees, including a Best Price Guarantee, a Best Plan Guarantee and a Money-Back Guarantee that promises a full refund if you decide you no longer need the plan you purchased.

Protect your trip: Search, compare and buy the best travel insurance plans for the lowest price. Get a quote .

When you need to file a travel insurance claim, you should plan on explaining to your provider what happened to your trip and why you think your policy applies. If you planned to go on a Caribbean cruise, but your husband fell gravely ill the night before you were set to depart, you would need to explain that situation to your travel insurance company. Information you should share with your provider includes the details of why you're making a claim, who was involved and the exact circumstances of your loss.

Documentation is important, and your travel insurance provider will ask for proof of what happened. Required documentation for travel insurance typically includes any proof of a delay, receipts, copies of medical bills and more.

Most travel insurance companies let you file a claim using an online form, but some also allow you to file a claim by phone or via fax. Some travel insurance providers, such as Allianz and Travel Insured International, offer their own mobile apps you can use to buy policies and upload information or documents that substantiate your claim. In any case, you will need to provide the company with proof of your claim and the circumstances that caused it.

If your claim is initially denied, you may also need to answer some questions or submit some additional information that can highlight why you do, in fact, qualify.

Whatever you do, be honest and forthcoming with all the information in your claim. Also, be willing to provide more information or answer any questions when asked.

Travel insurance claims typically take four to six weeks to process once you file with your insurance company. However, with various flight delays and cancellations due to things like extreme weather and pilot shortages, more travelers have begun purchasing travel insurance, encountering trip issues and having to submit claims. The higher volume of claims submitted has resulted in slower turnaround times at some insurance companies.

The longer you take to file your travel insurance claim after a loss, the longer you will be waiting for reimbursement. Also note that, with many travel insurance providers, there is a time limit on how long you can submit claims after a trip. For example, with Allianz Travel Insurance and Travelex Insurance Services, you have 90 days from the date of your loss to file a claim.

You may be able to expedite the claim if you provide all the required information upfront, whereas the process could drag on longer than it needs to if you delay filing a claim or the company has to follow up with you to get more information.

Travel insurance is never required, and only you can decide whether or not it's right for you. Check out Is Travel Insurance Worth It? to see some common situations where it does (and doesn't) make sense.

Why Trust U.S. News Travel

Holly Johnson is an award-winning content creator who has been writing about travel insurance and travel for more than a decade. She has researched travel insurance options for her own vacations and family trips to more than 50 countries around the world, and has experience navigating the claims and reimbursement process. In fact, she has successfully filed several travel insurance claims for trip delays and trip cancellations over the years. Johnson also works alongside her husband, Greg, who has been licensed to sell travel insurance in 50 states, in their family media business.

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More From Forbes

How artificial intelligence is changing the way you buy travel insurance.

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Artificial intelligence is changing the way you buy travel insurance. Here's how.

Artificial intelligence is transforming the way you buy travel insurance. From shopping for a policy to filing a claim, there's no part that hasn't been touched by AI.

"AI is revolutionizing travel insurance," says Greg Jung, chief growth officer for Seven Corners . "It's making it more efficient and tailored to individual needs."

Words like "efficient" and "tailored" are rare in the one-size-fits-all, bureaucratic travel insurance industry. For years, consumers had limited choices. And when they filed a claim, it took close to forever to get an answer, much less get paid.

Not anymore.

Jung says AI is doing away with that. The benefits to travelers include:

• Personalized coverage. AI can analyze vast amounts of data on traveler profiles, including travel history, preferences, and even risk factors like age and health conditions. That allows insurers to recommend customized travel insurance plans that provide the right level of coverage for each individual's needs.
• Proactive risk management. AI can analyze data to predict potential disruptions or emergencies that could impact a traveler's trip. This allows insurers to offer assistance, such as medical advice or flight rebooking assistance, in case of unforeseen events.
• Faster claims processing. AI can automate much of the claims process, verifying documents, assessing damages, and expediting settlements. Travelers can be reimbursed for covered expenses much more quickly, especially for straightforward claims.

Behind the scenes, travel insurance companies are also using AI to conduct better risk management. And there are parts of the business where travel insurance companies won't talk about how they use AI, such as in efforts to sell policies on their sites. Travel insurance companies are also hush-hush about how they are analyzing data to set rates and identify patterns in fraudulent claims data.

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This story is a long time coming. Travel insurance companies have been generally slow to adopt AI. You can see artificial intelligence in action in a few places, but in the places that matter to you — such as finding the best policy — there are still some gaps. AI won't fix everything in travel insurance, but it promises to make many things better.

What took travel insurance so long?

Why has AI been slow to catch on in the travel insurance industry? Well, it has — and it hasn't. I wrote about how Allianz was using machine learning to improve its products five years ago .

But across the industry, change has been gradual.

"Travel Insurance is highly regulated," explains Tim Dodge, vice president of marketing at Arch RoamRight . "There are strict policy definitions, communications guidelines and adjudication rules to which we must adhere. For AI to be successful in our industry, it has to be implemented carefully; improving the customer experience while maintaining regulatory compliance."

If you file a travel insurance claim and get frustrated with the time it takes to be settled, it's because of the way travel insurance is set up. There's a lot of required documentation to review in support of the claim.

Dodge says AI can potentially facilitate and speed up the claims handling process and reduce claimants' frustrations, and that's what travel insurance companies are now doing.

Where can you see AI in action right now in travel insurance?

Travel insurance companies are not waiting for the future.

Arch RoamRight’s AI chatbot has been integrated into every aspect of its customer experience, from its phone system to its website and travel agent portal. It's even used as a training tool for new hires, according to Dodge.

At Generali Global Assistance , a carefully trained chatbot helps customers obtain instant assistance, receive accurate information, and navigate policy complexities. "This digitalization empowers our agents to provide personalized support promptly," says Christopher Carnicelli, CEO of Generali Global Assistance.

Allianz Travel Insurance has been using AI to help streamline its claims process for years. It just added a new chatbot for customer support, too. "Our chatbot supports the customer during filing in the event the customer has questions or needs further assistance, and uses AI to qualify the customer’s needs to quickly get them the help they need,” explains Maggie Butler, director of customer experience at Allianz Partners USA.

At Faye Travel Insurance , an AI-powered app helps customers file claims for flight cancellations, baggage delays, and medical emergencies. The app speeds up the claims process, ensuring travelers get paid in hours instead of days. "It's part of our commitment to making travel insurance an integral and personalized part of each traveler’s experience," says Elad Schaffer, Faye's CEO.

Over time, the entire travel insurance industry will embrace AI. But there are exceptions.

Can artificial intelligence help you find the best travel insurance?

AI might help you find a better policy, but you have to know where to look. I tested the major AIs to see how they responded to a sample query, "I'm a 28-year-old woman who lives in New York. I am planning a one-week trip to Paris this summer. Please help me find the best travel insurance."

• Gemini offered two options — Generali and Travel Insured International, but did not show rates or a bookable link. The responses appeared to be based on a news article.
• Meta AI generated a succinct response citing the benefits of travel insurance with key coverage areas.
• Microsoft Copilot showed a generic "how-to" story about travel insurance based on an article I had written for Forbes.
• Hugging Face gave a generic response with advice on how to buy travel insurance.
• Perplexity offered several specific options, including Seven Corners, Nationwide and Travelex. However, it based its quotes on a story on a news site and did not offer a link to buy the policies.

Bottom line: You can't really shop for travel insurance using AI — at least, not yet.

AI doesn't work for everything in travel insurance

In the travel insurance industry, like in other places, artificial intelligence isn't the answer to everything.

For example, at INF Visitor Care , a company that sells travel insurance to those traveling to the U.S., AI is helping automate its claims system. INF applies machine learning to identify emerging trends in claims to design policies that cover customers when they need it for unexpected issues.

"It has revolutionized the way we think about pricing and policy coverages," says PK Rao, CEO of INF Visitor Care .

But when it comes to customer service, AI is not always the best solution.

"We find customers enjoy talking to a live person on chat and phone," adds Rao.

The future of travel insurance and AI is promising

Over the long term, AI promises to reshape the travel insurance business into one that works the way customers expect it to — quickly, nimbly and efficiently.

At least that's what Daniel Green, chief technology officer for Faye Travel Insurance , sees.

"Imagine a world where most insurance claims are processed in hours instead of days," he says. "A computer system can go out and collect all the documentation for you and prepare the paperwork perfectly, ready for a human to make a quick decision on whether to approve it or not."

AI also has the potential to insure you for only what you need — to give you the "perfect" policy.

"AI can prepare it in seconds based on being able to tell a computer in your own words what coverage you need, by having it translated into insurance paperwork-speak for you," he adds.

We aren't quite there yet, but we're getting close.

There's one more thing that is potentially keeping AI from changing travel insurance — and that is customers themselves.

Breanne Armstrong, who is director of insurance intelligence at J.D. Power, says most consumers understand that artificial intelligence and machine learning have a lot of potential, "but there is hesitancy."

Armstrong bases her observation on another study that J.D. Power recently conducted on banking customers and AI. Only 28% of respondents said they believe AI will make their lives better in the next three years. Roughly one-third say it will make no difference, and 17% say it will make their lives worse.

All you have to do is engage with any chatbot to understand those 17% of respondents. Talking to an AI about banking or travel insurance — or anything else, really — can quickly end in frustration.

"There are mixed sentiments," adds Armstrong.

That may well describe how people feel about travel insurance and AI. It could be great. But if it isn't implemented carefully, it could be not so great.

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Journeying Together: A Woman'S Guide To Travel With Kids

Do you want to escape the daily routine and go on an adventure with your little one? Travel with kids isn’t just about ticking destinations off a list; it’s about creating memories and nurturing a sense of wonder in your child. In fact, it can be a great learning experience for them, as the travel will expose them to new cultures, broaden their horizons, and spark a lifelong love of exploration.

The idea of travelling with kids, however, can be daunting. Will they be cranky on the plane? Will you pack everything they need? What if something goes wrong? These concerns are valid, especially for mothers who shoulder most responsibilities. But here’s the secret – a little travel plan goes a long way toward creating a smooth and enjoyable experience for everyone.

Planning is power

The key to successful travel with kids? Planning.

Travel plans don’t have to be rigid itineraries but a loose framework considering your child’s age, interests, and energy levels. They should include ample rest stops, breaks for play, and flexible meal schedules—all per your child’s needs.

Here’s a little tip – Use the ‘we’ language and involve your children in the planning process. Let them look at pictures of your destination, choose a few activities they’d like to do, pick out a few outfits, and pack their favourite toys in their own carry-on bag. This not only gets them excited about the trip but also gives them a sense of ownership and avoids meltdowns!

A mom’s checklist for secure travel

Women shoulder the lion’s share of the travel planning and execution. Here are some practical tips while you travel with kids –

·      Destination

Choose a place you and your child like—sunshine and sandcastles or maybe explore a new city with museums and excellent exhibits for little ones. Places with great weather and activities for all ages are a win-win. Researching beforehand will help you find child-friendly restaurants and attractions that won’t leave your little one bouncing off the walls with boredom.

·      Packing

Juggling heavy suitcases and a wiggly toddler sounds like a recipe for stress. When you plan to travel with kids, pack smart, not heavy! Here are a few tips to make packing a breeze –

     - Pack according to the destination

     - Choose versatile clothing that your little one can wear in different combinations—fewer items, more outfits!

     - Utilise packing cubes and roll clothes instead of folding to save space and minimise wrinkles

Packing light with a plan means less for you to carry and more energy to chase after your little adventurer at your destination.

·      Flights and transportation

When you travel with kids, flights can seem never-ending. So, a little planning can be your best friend. Here are some tips –

     - Book flights early to get your preferred seat at your preferred time

     - Try to get extra legroom, giving you both a little more space to spread out

     - Have enough layover time to avoid any last-minute meltdowns (and trust me, everyone will be happier about it!)

     - Invest in a comfortable sling, baby carrier, or stroller to free up your hands for navigating airports, exploring new places, and grabbing a tea or coffee—a necessity for any parent!

     - Don’t forget to research child-friendly transportation options at your destination as well

·      Entertainment

Long journeys can test even the most patient mothers. Pack a variety of little games or books and download some shows or movies for those moments when internet access is spotty. A little screen time during travel can be a lifesaver! It allows you to catch your breath and recharge, which means a happier you and a happier little explorer by your side.

·      Flexibility and rest time

When you travel with kids, things rarely go exactly according to plan. Delays happen, meltdowns occur, and sometimes, the best-laid plans go awry. Remain flexible and prepared to adjust your itinerary based on their needs.

Moreover, rest is essential for both of you. A well-rested toddler means a happier toddler, which translates to a happier, more relaxed mama. And hey, you can squeeze in some quiet time for yourself while they recharge!

·      Safety

When you are a mama travelling alone, here are some tips to keep you and your kid safe –

     - Keep your belongings secure, especially valuables like passports and money

     - Teach your children about personal safety and stranger danger

     - Be aware of your surroundings and avoid isolated areas

Most importantly, don't be afraid to ask for help! Whether it's from airport staff, fellow travelers, or even friendly locals, a helping hand can make a big difference during your travel with kids

Secure travel with travel insurance

When you travel with kids, you have an added layer of responsibility. Unexpected illnesses, flight delays, or lost luggage can throw a wrench into your plans. Consider investing in tailored  travel insurance  for women from Future Generali. Their comprehensive plans can provide financial protection in case of medical emergencies, trip cancellations, or baggage loss, giving you peace of mind and the freedom to focus on creating lasting memories with your little one.

Creating memories that last a lifetime

A planned travel with kids? It is going to be an adventure in itself! There will be moments of frustration, but there will also be moments of pure joy and wonder that will stay with you forever. As they say, the journey is just as important as the destination. And don’t forget to secure your peace of mind with comprehensive travel insurance from Future Generali .

Most importantly, take a deep breath, mama! You’ve got this. Embrace the chaos, embrace the laughter, and embrace the chance to create lifelong memories with your children!

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