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101 Inspirational Customer Service Quotes

Customer service is hard work. Some days are rewarding and energizing. Others are challenging, making it difficult to feel like what you do is important.

We've collected this list of inspirational customer service quotes to help you reignite your motivation on those difficult days. Read through them when you need a reminder of the extraordinary impact that your hard work has on both your company and the people you help.

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101 inspirational customer service quotes

1. "Life is for service." – Fred Rogers

2. "To earn the respect (and eventually love) of your customers, you first have to respect those customers. That is why Golden Rule behavior is embraced by most of the winning companies." – Colleen Barrett, Southwest Airlines President Emerita

3. "Strive not to be a success, but rather to be of value." – Albert Einstein

4. "To keep a customer demands as much skill as to win one." – American Proverb

5. "To give without any reward, or any notice, has a special quality of its own." – Anne Morrow Lindeberg, Author and Aviator

6. "There is a spiritual aspect to our lives — when we give, we receive — when a business does something good for somebody, that somebody feels good about them!" – Ben Cohen, Co-Founder Ben & Jerry's

7. "Successful people are always looking for opportunities to help others. Unsuccessful people are always asking, 'What's in it for me?'" – Brian Tracy, Author and Motivational Speaker

8. "When you help others feel important, you help yourself feel important too." – David J. Schwartz, Author and Motivational Speaker

9. "Don't dwell on what went wrong. Instead, focus on what to do next. Spend your energies on moving forward toward finding the answer." – Denis Waitley, Author and Motivational Speaker

10. "To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity." – Don Alden Adams, President Watch Tower Bible and Tract Society of Pennsylvania

To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.

11. "Men are rich only as they give. He who gives great service gets great rewards." – Elbert Hubbard, Artist and Writer

12. "I like to listen. I have learned a great deal from listening carefully. Most people never listen." – Ernest Hemingway, Author and Journalist

13. "To listen closely and reply well is the highest perfection we are able to attain in the art of conversation." – Francois de La Rochefoucauld, Essayist

14. "What do we live for if not to make life less difficult for each other?" – George Eliot, Novelist

15. "Sometimes one can become lost in a big company and lose sight of how what one does truly helps or impacts the end customer. If you are one of those, think of a fire brigade, a line of people passing buckets of water from one to the other from a source of water to the site of the fire. An individual in the brigade may not be able to see the end result, i.e., the water being thrown on the fire to put it out, but the contribution of the individual is indispensable to the final outcome." – Grant Bright, Former Project Lead IBM

16. "Happiness is a by-product of an effort to make someone else happy." – Gretta Palmer, Author and Editor

17. "The world is moved not only by the mighty shoves of the heroes, but also by the aggregate of the tiny pushes of each honest worker." – Helen Keller, Author and Political Activist

18. "Most people spend more time and energy going around problems than in trying to solve them." – Henry Ford, Founder Ford Motor Company

19. "Two important things are to have a genuine interest in people and to be kind to them. Kindness, I've discovered, is everything." – Isaac Bashevis Singer, Author

Two important things are to have a genuine interest in people and to be kind to them. Kindness, I've discovered, is everything.

20. "Courteous treatment will make a customer a walking advertisement." – James Cash Penney, Founder J.C. Penney Stores

21. "We see our customers as invited guests to a party, and we are the hosts. It's our job to make the customer experience a little bit better." – Jeff Bezos, Founder Amazon

22. "Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?" – Jeffrey Gitomer, Author and Professional Speaker

23. "You don't earn loyalty in a day. You earn loyalty day-by-day." – Jeffrey Gitomer, Author and Professional Speaker

24. "If you make a sale, you can make a living. If you make an investment of time and good service in a customer, you can make a fortune." – Jim Rohn, Author and Motivational Speaker

25. "If you just communicate, you can get by. But if you communicate skillfully, you can work miracles." – Jim Rohn, Author and Motivational Speaker

26. "The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first." – Kerry Stokes, Chairman of the Seven Network

27. "Face the simple fact before it comes involved. Solve the small problem before it becomes big." – Lao Tzu, Philosopher

28. "Our greatest asset is the customer! Treat each customer as if they are the only one!" – Laurice Leitao, Customer Service Professional SeraCare Life Sciences

29. "Your ability to communicate is an important tool in your pursuit of your goals, whether it is with your family, your co-workers or your clients and customers." – Les Brown, Author and Motivational Speaker

30. "One of the deep secrets of life is that all that is really worth doing is what we do for others." – Lewis Carroll, Writer and Mathematician

One of the deep secrets of life is that all that is really worth doing is what we do for others.

31. "Words of comfort, skillfully administered, are the oldest therapy known to man." – Lous Nizer, Lawyer

32. "A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so." – Mahatma Gandhi

33. "Service is the rent we pay for being. It is the very purpose of life, and not something you do in your spare time." – Marian Wright Edelman, Founder Children's Defense Fund

34. "Thank your customer for complaining and mean it. Most will never bother to complain. They'll just walk away." – Marilyn Suttle, Success Coach

35. "How you think about your customers influences how you respond to them." – Marilyn Suttle, Success Coach

36. "If you don't care, your customer never will." – Marlene Blaszczyk, Motivational Specialist

37. "I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel." – Maya Angelou

I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.

38. "Every company's greatest assets are its customers, because without customers there is no company." – Michael LeBoeuf, Business author and former management professor

39. "A satisfied customer is the best business strategy of all." – Michael LeBoeuf, Business author and former management professor

40. "Bottom-line obsession comes from turning the pursuit of money into a God and forgetting the real master your business serves: The Customer." – Michael Shevack, Executive Coach

41. "Be kind and merciful. Let no one ever come to you without coming away better and happier." – Mother Teresa

42. "Remember, the best job goes to the person who can get it done without passing the buck or coming back with excuses." – Napoleon Hill, Author "Think and Grow Rich"

43. "How you think about a problem is more important than the problem itself — so always think positively." – Norman Vincent Peale, Author The Power of Positive Thinking

How you think about a problem is more important than the problem itself — so always think positively.

44. "The only certain means is to render more and better service than is expected of you, no matter what your task may be." – Og Mandino, Author The Greatest Salesman in the World

45. "It is not your customer's job to remember you, it is your obligation and responsibility to make sure they don't have the chance to forget you." – Patricia Fripp, Professional Keynote Speaker

46. "When you make a mistake, there are only three things you should ever do about it: admit it, learn from it, and don't repeat it." – Bear Bryant, Former College Football Player and Coach

47. "The most important thing in communication is hearing what isn't said." – Peter Drucker, Best-Selling Author

48. "Never underestimate the power of the human element. Whether it's assisting a guest with a special request or a friendly greeting from staff members in the hallway, the people aspect plays a key role in guest satisfaction and loyalty." – Ramez Faza, Sr. Account Manager at J.D. Power and Associates

49. "Until you understand your customers — deeply and genuinely — you cannot truly serve them." – Rasheed Ogunlaru, Author of Soul Trader

50. "If you work just for money, you'll never make it, but if you love what you're doing and you always put the customer first, success will be yours." – Ray Kroc, Founder McDonald's

If you work just for money, you'll never make it, but if you love what you're doing and you always put the customer first, success will be yours.

51. "People expect good service but few are willing to give it." – Robert Gately, President Gately Consulting

52. "When the customer comes first, the customer will last." – Robert Half, Founder of Robert Half International

53. "Inside of every problem lies an opportunity." – Robert Kiyosaki, Author Rich Dad Poor Dad

54. "There are no traffic jams along the extra mile." – Roger Staubach, Former NFL Quarterback

55. "Good customer service costs less than bad customer service." – Sally Gronow, Customer Manager Welsh Water

56. "The goal as a company is to have customer service that is not just the best but legendary." – Sam Walton, Founder Walmart and Sam's Club

57. "When a customer complains, he is doing you a special favor; he is giving you another chance to serve him to his satisfaction. You will appreciate the importance of this opportunity when you consider that the customer's alternative option was to desert you for a competitor." – Seymour Fine, Author The Marketing of Ideas and Social Issues

58. "Seek first to understand. Then to be understood." – Stephen Covey, Author "The Seven Habits of Highly Effective People"

59. "Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work." – Steve Jobs, Co-founder Apple

Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work.

60. "Rule 1: The customer is always right. Rule 2: If the customer is ever wrong, read Rule 1." – Stew Leonard's Grocery Store Customer Policy

61. "Be helpful — even if there's no immediate profit in it." – Susan Ward, Small Business Expert and Writer

62. "The magic formula that successful businesses have discovered is to treat customers like guests and employees like people." – Tom Peters, Best-Selling Author

63. "We asked ourselves what we wanted this company to stand for. We didn't want to just sell shoes. I wasn't even into shoes — but I was passionate about customer service." – Tony Hsieh, CEO Zappos

64. "A sale is not something you pursue; it's what happens to you while you are immersed in serving your customer." – Unknown

65. "The purpose of business should be to make life better for people." – Unknown

66. "Profit is the applause you get for taking care of your customers and creating a motivating environment for your employees." – Unknown

67. "Customer service is not a department, it's an attitude!" – Unknown

68. "You can have what you want if you help other people get what they want." – Zig Ziglar, Author and Motivational Speaker

You can have what you want if you help other people get what they want.

69. "If you love your customer to death, you can't go wrong." – Graham Day, Lawyer and Corporate Director

70. "What helps people, helps business." – Leo Burnett, Advertising Executive

71. "Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff." – Scott D. Cook, Founder Intuit

72. "Quality is remembered long after the price is forgotten." – Gucci Family Slogan

73. "We are superior to the competition because we hire employees who work in an environment of belonging and purpose. We foster a climate where the employee can deliver what the customer wants. You cannot deliver what the customer wants by controlling the employee." – Horst Schulze, Former Ritz Carlton President

74. "Go beyond merely communicating to 'connecting' with people." – Jerry Bruckner, Author The Success Formula for Personal Growth

75. "There are many who subscribe to the convention that service is a business cost, but our data demonstrates that superior service is an investment that can help drive business growth. Investing in quality talent, and ensuring they have the skills, training and tools that enable them to empathize and actively listen to customers are central to providing consistently excellent service experiences." – Jim Bush, EVP American Express

76. "A lot of people have fancy things to say about customer service, but it's just a day-in, day-out, ongoing, never-ending, persevering, compassionate kind of activity." – Christopher McCormick, CEO of L.L Bean

A lot of people have fancy things to say about customer service, but it's just a day-in, day-out, ongoing, never-ending, persevering, compassionate kind of activity.

77. "Your best customers leave quite an impression. Do the same, and they won't leave at all." – SAP Advertising

78. "Customer service shouldn't just be a department, it should be the entire company." – Tony Hsieh, CEO Zappos

79. "Virtually nothing else is as important as how one is made to feel in any business transaction. Hospitality exists when you believe the other person is on your side." – Danny Meyer, Restaurateur and Author

80. "When you assume negative intent, you're angry. If you take away that anger and assume positive intent, you will be amazed." – Indra Nooyi, CEO Pepsico

81. "If you have a job without aggravations, you don't have a job." – Malcolm Forbes, Former Publisher of Forbes Magazine

82. "I empathize with women in their high heels so I'll be there in my kilt and T-shirt and I'll walk around all day just to prove that if I can wear the shoes for 36 hours then certainly our customer can wear them." – Marc Jacobs, Fashion Designer

83. "Your most unhappy customers are your greatest source of learning." – Bill Gates, Co-founder Microsoft

84. "It's much harder to provide great customer service than I would have ever realised. It's much more art than science in some of these other areas and not just about the facts but about how you are conveying them." – David Yu, CEO Betfair

85. "Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day. You can't expect your employees to exceed the expectations of your customers if you don't exceed the employees' expectations of management." – Howard Schultz, CEO Starbucks Coffee

86. "You are allowed to do this — don't worry about the rules, don't worry about getting into trouble, your job is to take care of the customer. Your job is to make the person leave happy." – John Pepper, Founder Boloco

You are allowed to do this — don't worry about the rules, don't worry about getting into trouble, your job is to take care of the customer. Your job is to make the person leave happy.

87. "Stellar service should be non-negotiable and merchants shouldn't hide behind self-service tools and technology when it comes to knowing their products and taking care of their customers." – Lauren Freedman, President The E-tailing Group

88. "Whether it's a bored demeanor, a dismissive look or just plain rude behavior, sloppy customer service spells disaster faster than just about any other business transgression." – Lauren Simonds, Managing Editor of Small Business Computing

89. "If the shopper feels like it was poor service, then it was poor service. We are in the customer perception business." – Mark Perrault, Co-Founder Rally Stores

90. "Whether you are big or small, you cannot give good customer service if your employees don't feel good about coming to work." – Martin Oliver, Managing Director Kwik-Fit Financial Service

91. "Everyone in an organisation should be involved with customer service, not only are they feeling the customer but they are getting a feeling for what's not working." – Penny Handscomb, Chief People Officer at Mind Candy

92. "Customer service represents the heart of a brand in the hearts of its customers." – Kate Nasser, Speaker and Trainer

93. "Zappos uses call center technology to track average call time per agent. But the goal isn't to reduce this average — it's more important that we make an emotional connection with the customer, rather than just quickly getting them off the phone." – Tony Hsieh, CEO Zappos

94. "Sales without Customer Service is like stuffing money into a pocket full of holes." – David Tooman, Customer Service Professional

95. "You'll never have a product or price advantage again. They can be easily duplicated, but a strong customer service culture can't be copied." – Jerry Fritz, Director of Management Institute University of Wisconsin

You'll never have a product or price advantage again. They can be easily duplicated, but a strong customer service culture can't be copied.

96. "Even the best of what formerly passed for good customer service is no longer enough. You have to be no less than a customer concierge, doing everything you can to make every one of your customers feel acknowledged, appreciated, and heard. You have to make them feel special, just like when your great-grandmother walked into Butcher Bob's shop or bought her new hat, and you need to make people who aren't your customers wish they were." – Gary Vaynerchuk, Author The Thank You Economy

97. "Goodwill is the only asset that competition cannot undersell or destroy." – Marshall Field, Founder Marshald Field and Company

98. "We take most of the money that we could have spent on paid advertising and instead put it back into the customer experience. Then we let the customers be our marketing." – Tony Hsieh, CEO Zappos

99. "Here is a simple but powerful rule: Always give people more than what they expect to get." – Nelson Boswell, Author of Inner Peace

100. "The two most powerful things in existence: a kind word and a thoughtful gesture." – Kenneth Langone, Venture Capitalist

101. "Service, in short, is not what you do, but who you are. It is a way of living that you need to bring to everything you do, if you are to bring it to your customer interactions." – Betsy Sanders, Author Fabled Service

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66 Best Customer Service Quotes for Work

By: Angela Robinson | Updated: December 14, 2021

You found our list of great customer service quotes.

Customer service quotes are sayings that advise professionals on how to treat clients. For example, “There are no traffic jams along the extra mile.” – Roger Staubach. The purpose of these phrases is to inspire staff to strive to provide excellent experiences when interacting with customers. These phrases are also known as “customer success quotes” and “customer experience quotes.”

These quotes are a subset of inspirational work quotes and are similar to quotes about success , teamwork quotes , and quotes about hard work .

This list includes:

• funny customer service quotes
• inspirational customer service quotes
• famous customer service quotes
• bad customer service quotes

Here we go!

Funny customer service quotes

• “A business absolutely devoted to service will have only one worry about profits. They will be embarrassingly large.” – Henry Ford
• “If you don’t take care of your customer, your competitor will.” – Bob Hooey
• “Although your customers won’t love you if you give bad service, your competitors will.” – Kate Zabriskie
• “Thank you for calling customer service. If you’re calm and rational, press 1. If you’re a whiner, press 2. If you’re a hot head, press 3.” -Randy Glasbergen
• “The human brain starts working the moment you are born and never stops until you stand up to speak in public.” – George Jessel
• “There are no menial jobs, only menial attitudes.” – William J. Brennan, Jr.
• “Say and do something positive that will help the situation; it doesn’t take any brains to complain.” – Robert A. Cook
• “Any fool can criticize, condemn and complain – and most fools do.” – Benjamin Franklin
• “Right or wrong, the customer is always right.” – Marshall Field
• “Nobody cares how much you know, until they know how much you care.” – Theodore Roosevelt
• “It’s not the customer’s job to know what they want.” – Steve Jobs
• ​​”There are no traffic jams along the extra mile.” – Roger Staubach
• “The customer is not always right, but they are always the customer!” – Shep Hyken
• “People don’t notice whether it’s winter or summer when they’re happy.” -Anton Chekhov
• “Thank your customer for complaining and mean it. Most will never bother to complain. They’ll just walk away.” – Marilyn Suttle
• “A smile is a curve that sets things straight.” – Phyllis Diller

Inspirational customer service quotes

• “Make every interaction count. Even the small ones. They are all relevant.” – Shep Hyken
• “To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.” – Douglas Adams
• “Earn your success based on service to others, not at the expense of others.” – H. Jackson Brown, Jr.
• “The end of all knowledge should be service to others.” – Cesar Chavez
• “The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.” – Jeff Bezos
• “If you make the customer a promise… make sure you deliver it.” – Merv Griffin
• “The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.” – Peter Drucker
• “Courteous treatment will make a customer a walking advertisement.” – James Cash Penney
• “Know what your customers want most and what your company does best. … Focus on where those two meet.” – Kevin Stirtz
• “The purpose of a business is to create a customer who creates customers.” – Shiv Singh
• “The customer’s perception is your reality.” – Kate Zabriskie
• “A brand is what a business does, reputation is what people remember.” – Ted Rubin
• “Your customers are the lifeblood of your business. Their needs and wants impact every aspect of your business, from product development to content marketing to sales to customer service.” – John Rampton
• “Customer service is just a day-in, day-out, ongoing, never-ending, unremitting, persevering, compassionate type of activity.” – Leon Gorman
• “The best form of customer service is self service. Constantly empower customers to get their own answers themselves.” – Dan Pena
• “The way management treats associates is exactly how the associates will treat the customers.” – Sam Walton
• “The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.” – Tom Peters
• “It’s a real pleasure to earn the trust of your customers slowly over time by doing what’s right.” – Charlie Munger
• “Reduce the layers of management. They put distance between the top of an organization and the customers.” – Donald Rumsfeld
• “Treat your customers like lifetime partners.” – Michael LeBoeuf
• “Your company’s most valuable asset is how it is known to its customers.” – Brian Tracy
• “People may hear your words, but they feel your attitude.” -John C. Maxwell
• “I like to listen. I have learned a great deal from listening carefully. Most people never listen.” – Ernest Hemingway

Famous customer service quotes

•  “Customer service shouldn’t just be a department, it should be the entire company.” – Tony Hsieh
• “Quality is remembered long after price is forgotten.” – Aldo Gucci
• “Do what you do so well that they will want to see it again and bring their friends.” – Walt Disney
• “We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” – Jeff Bezos
• “Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves.” – Steve Jobs
• “Consumers are statistics. Customers are people.” – Stanley Marcus
• “A satisfied customer is the best business strategy of all.” – Michael LeBoeuf
• “Exceed your customer’s expectations. If you do, they’ll come back over and over. Give them what they want – and a little more.” – Sam Walton
• “It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.” – Henry Ford
• “The first step in exceeding your customer’s expectations is to know those expectations.” – Roy H. Williams
• “There’s a place in the world for any business that takes care of its customers-after the sale.” – Harvey Mackay
• “Good customer service begins at the top. If your senior people don’t get it, even the strongest links further down the line can become compromised.” – Richard Branson
• “You should not build your customer service system on the premise that your organisation will never question the whims of your clients.” – Richard Branson
• “Repetition makes reputation and reputation makes customers.” – Elizabeth Arden
• “Let us always meet each other with a smile, for the smile is the beginning of love.” – Mother Teresa
• “The best way to find yourself is to lose yourself in the service of others.” – Mahatma Gandhi

Bad customer service quotes

• “It takes months to find a customer… seconds to lose one.” – Vince Lombardi
• “There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” – Sam Walton
• “A complaint is a chance to turn a customer into a lifelong friend.” – Richard Branson
• “Your most unhappy customers are your greatest source of learning.” – Bill Gates
• “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou
• “It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.” – Warren Buffet
• “In the world of internet customer service, it’s important to remember your competitor is only one mouse click away.” – Doug Warner
• “Good customer service costs less than bad customer service.” – Sally Gronow
• “It is so much easier to be nice, to be respectful, to put yourself in your customers’ shoes and try to understand how you might help them before they ask for help, than it is to try to mend a broken customer relationship.” – Mark Cuban
• “It takes many good deeds to build a good reputation, and only one bad one to lose it.” – Benjamin Franklin
• “Even your most loyal customers always have a choice about where to take their business.” – Marilyn Suttle

Final Thoughts

Customer service is an art that requires patience and practice and takes time to master. Wise words from customer service experts can speed up the learning process and shorten the period of trial and error. These sayings provide valuable guidance on how to earn and keep customer’s trust and satisfaction and balance profits with a reputation for quality and caring. These phrases can help to motivate and educate employees and lead to better outcomes with customers. By following this advice, workers and companies can build strong reputations and long-lasting relationships with customers.

For more client best practices and advice, check out these lists of books on customer service , customer success , and customer experience .

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FAQ: Customer service quotes

Here are answers to common questions about customer service quotes.

What are customer service quotes?

Customer service quotes are sentiments that provide guidance on how to treat customers. These sayings advise representatives and leaders on ways to give exemplary service and earn repeat business.

What are some good quotes on customer service?

Some good quotes on customer service include:

The best quotes about customer service speak to service on both an individual and organizational level.

How can you use customer service quotes for work?

You use customer service quotes for work to motivate and teach employees, for instance, in a quote of the day, as a meeting opener, as part of a pep talk, or during customer service training.

Author: Angela Robinson

Marketing Coordinator at teambuilding.com. Team building content expert. Angela has a Master of Fine Arts in Creative Writing and worked as a community manager with Yelp to plan events for businesses.

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Win the Customer

101 Best Inspirational Customer Service Quotes

Exceptional customer service has been proven to be the new competitive advantage in today’s economy..

Successful businesses today don’t ignore customer service. The power of social media and the ability for customers to voice their opinions good AND bad have given customers power in today’s economy. Customer service matters, and successful businesses know that customers need to be appreciated, cared for, and understood.

Effective, exceptional customer service is more than generating satisfaction, it creates overwhelming customer loyalty . This level of customer relationship affects the bottom line during good economic times and bad.

If your organization is setting out to deliver an exceptional customer service experience , keep these 101 best customer service quotes close by for a quick dose of inspiration in your quest to deliver great customer service that your customers deserve.

101 Best Customer Service Inspirational Quotes

Customer service is growing in importance as a competitive business differentiator heading into the new year. Here is a collection of 99 inspiring and useful customer service quotes to keep in mind:

• Your most unhappy customers are your greatest source of learning. Bill Gates
• Your customer doesn’t care how much you know until they know how much you care. Damon Richards
• Your best customers leave quite an impression. Do the same, and they won’t leave at all. SAP Ad
• You’ve got to look for a gap, where competitors in a market have grown lazy and lost contact with the readers or the viewers. Rupert Murdoch
• You’ll never have a product or price advantage again. They can be easily duplicated, but a strong customer service culture can’t be copied. Jerry Fritz
• You are serving a customer, not a life sentence. Learn how to enjoy your work. Laurie McIntosh
• Whether you are big or small, you cannot give good customer service if your employees don’t feel good about coming to work. Martin Oliver, MD Kwik-Fit Financial Services
• When the customer comes first, the customer will last. Robert Half
• When people talk about successful retailers and those that are not so successful, the customer determines at the end of the day who is successful and for what reason. Jerry Harvey
• Whatever your business is, talk to your customers and provide them with what they want. It makes sense. Robert Bowman, CEO Major League Baseball Advanced Media
• Well done is better than well said. Benjamin Franklin
• We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better. Jeff Bezos, CEO Amazon.com
• We don’t want to push our ideas on to customers, we simply want to make what they want. Laura Ashley
• Unless you have 100% customer satisfaction…you must improve. Horst Schulz
• Under promise and over deliver. Toby Bloomberg
• To understand the man, you must first walk a mile in his moccasin. North American Indian Proverb
• There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else. Sam Walton, Founder of Wal-Mart
• There is a spiritual aspect to our lives – when we give we receive – when a business does something good for somebody, that somebody feels good about them! Ben Cohen, Ben & Jerry’s
• There are no traffic jams along the extra mile. Roger Staubach
• The single most important thing to remember about any enterprise is that there are no results inside its walls. The result of a business is a satisfied customer. Peter Drucker
• The purpose of a business is to create a customer who creates customers Shiv Singh
• The nature of any human being, certainly anyone on Wall Street, is ‘the better deal you give the customer, the worse deal it is for you’. Bernie Madoff
• The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first. Kerry Stokes
• The more you engage with customers the clearer things become and the easier it is to determine what you should be doing. John Russell, President, Harley Davidson
• The longer you wait, the harder it is to produce outstanding customer service. William H. Davidow
• The interesting thing is when we design and architect a server, we don’t design it for Windows or Linux, we design it for both. We don’t really care, as long as we’re selling the one the customer wants. Michael Dell
• The goal as a company is to have customer service that is not just the best but legendary. Sam Walton, Founder of Wal-Mart
• The customer’s perception is your reality. Kate Zabriskie, Author of: Customer Service Excellence: How to Deliver Value to Today’s Busy Customer
• The customer experience is the next competitive battleground. Jerry Gregoire, CIO, Dell Computers
• Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business. Zig Ziglar
• Spend a lot of time talking to customers face to face. You’d be amazed how many companies don’t listen to their customers. Ross Perot
• Service, in short, is not what you do, but who you are. It is a way of living that you need to bring to everything you do, if you are to bring it to your customer interactions Betsy Sanders
• Rule 1: The customer is always right. Rule 2: If the customer is ever wrong, re-read Rule 1. Stew Leonard, CEO Stew Leonard’s
• Right or wrong, the customer is always right. Marshall Field
• Revolve your world around the customer and more customers will revolve around you. Heather Williams
• Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. Peter Drucker
• Profit in business comes from repeat customers; customers that boast about your product and service, and that bring friends with them. W. Edwards Deming
• People expect good service but few are willing to give it. Robert Gateley
• Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day. You can’t expect your employees to exceed the expectations of your customers if you don’t exceed the employees’ expectations of management. Howard Schultz, CEO Starbucks Coffee
• Only a life lived in the service to others is worth living. Albert Einstein
• One of the deep secrets of life is that all that is really worth doing is what we do for others. Lewis Carol
• Nothing is so contagious as enthusiasm. Samuel Taylor Coleridge
• Merely satisfying customers will not be enough to earn their loyalty. Instead, they must experience exceptional service worthy of their repeat business and referral. Understand the factors that drive this customer revolution. Rick Tate
• Men are rich only as they give. He who gives great service gets great rewards. Elbert Hubbard
• Make your product easier to buy than your competition, or you will find your customers buying from them, not you. Mark Cuban
• Make a customer, not a sale. Katherine Barchetti
• Loyal customers, they don’t just come back, they don’t simply recommend you, they insist that their friends do business with you. Chip Bell, Founder Chip Bell Group
• Know what your customers want most and what your company does best. Focus on where those two meet. Kevin Stirtz
• Kind words can be short and easy to speak, but their echoes are truly endless. Mother Teresa
• It’s much harder to provide a great customer service than I would have ever realized. It’s much more art than science in some of these other areas and not just about the facts but about how you are conveying them. David Yu, Chief Operating Officer, Betfair
• It’s a very, very tough market. So unless you do a really good job, you buy the right products from the US contract manufacturing company , you service the customer, they keep coming back, they bring their friends in, it’s all about numbers, numbers, numbers. John Ilhan
• It starts with respect. If you respect the customer as a human being, and truly honor their right to be treated fairly and honestly, everything else is much easier. Doug Smith
• It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change. Charles Darwin
• It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages. Henry Ford
• It helps a ton when you learn people’s names and don’t butcher them when trying to pronounce them. Jerry Yang
• In the world of Internet Customer Service, it’s important to remember your competitor is only one mouse click away. Doug Warner
• In the end, the customer doesn’t know, or care, if you are small or large as an organisation. She or he only focuses on the garment hanging on the rail in the store. Giorgio Armani
• In our way of working, we attach a great deal of importance to humility and honesty; With respect for human values, we promise to serve our customers with integrity. Azim Premji
• If you’re not serving the customer, your job is to be serving someone who is. Jan Carlzon, ex-CEO SAP Group
• If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours. Ray Krock
• If you want to lift yourself up, lift up someone else. Booker T. Washington
• If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends Jeff Bezos, CEO Amazon.com
• If you don’t genuinely like your customers, chances are they won’t buy. Thomas Watson, former CEO IBM
• If you do build a great experience, customers tell each other about that. Word of mouth is very powerful. Jeff Bezos, CEO Amazon.com
• A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so. Mahatma Gandhi
• If we keep doing what we’re doing, we’re going to keep getting what we’re getting. Stephen Covey
• If we do not lay out ourselves in the service of mankind whom should we serve? John Adams
• I won’t complain. I just won’t come back Brown & Williamson Tobacco Ad
• I don’t do business with those who don’t make a profit because they can’t give the best service. Richard Bach
• Here is a simple but powerful rule: always give people more than what they expect to get. Nelson Boswell
• He profits, most who serves best. Arthur F. Sheldon
• Good service is good business. Siebel Ad
• Good leaders must first become good servants. Robert Greenleaf
• Good customer service costs less than bad customer service. Sally Gronow, Welsh Water
• Friendly makes sales – and friendly generates repeat business. Jeffrey Gitomer
• For us, our most important stakeholder is not our stockholders, it is our customers. We’re in business to serve the needs and desires of our core customer base. John Mackey
• Excellent firms don’t believe in excellence – only in constant improvement and constant change. Tom Peters
• Everyone in an organization should be involved with customer service, not only are they feeling the customer but they are getting a feeling for what’s not working. Penny Handscomb
• Every great business is built on friendship. JC Penney
• Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them. Kevin Stirtz
• Every company’s greatest assets are its customers, because without customers there is no company. Michael LeBoeuf, Author of: How to Win Customers and Keep Them for Life
• Every client you keep, is one less that you need to find. Nigel Sanders
• Don’t try to tell the customer what he wants. If you want to be smart, be smart in the shower. Then get out, go to work and serve the customer! Gene Buckley, President Sikorsky Aircraft
• Do what you do so well that they will want to see it again and bring their friends. Walt Disney
• Dealing with people is probably the biggest problem you face, especially if you are in business. Yes, and that is also true if you are a housewife, architect or engineer. Dale Carnegie
• Customers today want the very most and the very best for the very least amount of money, and on the best terms. Only the individuals and companies that provide absolutely excellent products and services at absolutely excellent prices will survive. Brian Tracy
• Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong. Donald Porter, V.P. British Airways
• Customers don’t always know what they want. The decline in coffee-drinking was due to the fact that most of the coffee people bought was stale and they weren’t enjoying it. Once they tasted ours and experienced what we call “the third place”.. a gathering place between home and work where they were treated with respect.. they found we were filling a need they didn’t know they had. Howard Schultz, Chairman and CEO Starbucks
• Customer service is not a department, it’s everyone’s job. Anonymous
• Customer service is just a day in, day out ongoing, never ending, unremitting, persevering, compassionate, type of activity. Leon Gorman, CEO L.L.Bean
• Customer satisfaction is worthless. Customer loyalty is priceless. Jeffrey Gitomer
• Being on par in terms of price and quality only gets you into the game. Service wins the game. Tony Allesandra
• An ounce of loyalty is worth a pound of cleverness. Elbert Hubbard
• A shoe without sex appeal is like a tree without leaves. Service without emotion is like a shoe without sex appeal. Anonymous
• A lot of companies have chosen to downsize, and maybe that was the right thing for them. We chose a different path. Our belief was that if we kept putting great products in front of customers, they would continue to open their wallets. Steve Jobs
• A little experience often upsets a lot of theory. S. Parkes Cadman
• The customer is NOT always right, but they are ALWAYS the customer. Don Gallegos
• Customers don’t care about your policy, they care about ACTION. Flavio Martins, VP DigiCert, Inc.

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101 Inspirational Customer Service Quotes

When it goes well, providing great customer service is one of the most satisfying jobs on the planet. But those days where everything goes right are often outweighed by the difficult days, where there seems to be no end to the complaints, and so we need a bit of motivation to keep us going. While many customer service teams have inspirational customer service quotes on the walls of their workplace, changing them up every now and again will help to keep your team encouraged and driven. Be sure to bookmark this post so you can refer back to it on those tough days and find the right quote to put a bit more pep in your step.

Quotes to Start Your Day the Right Way

There is no end of advice from successful people about how best to start your day. Whether that is exercise and meditation or a great breakfast, starting a day of providing customer service definitely takes a positive mindset. You might be the customer service professional, or you might be the manager of a kick-ass customer service team—either way, these quotes will get your day off to a great start.

• “We are what we repeatedly do. Excellence, then, is not an act, but a habit.” – Aristotle
• “Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work.” – Steve Jobs
• “Every day we’re saying, ‘How can we keep this customer happy? How can we get ahead in innovation by doing this?’ …because if we don’t, somebody else will.”– Bill Gates
• “Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.” – Peter Drucker
• “Nothing is as contagious as enthusiasm.” – Samuel Taylor Coleridge
• “Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them.” – Kevin Stirtz
• “If you cannot do great things, do small things in a great way.” – Napoleon Hill
• “Try not to become a man of success but rather try to become a man of value.” – Albert Einstein
• “When you help others feel important, you help yourself feel important too.” – David J. Schwartz
• “What do we live for, if it is not to make life less difficult to each other?” – George Eliot
• “Happiness is a by-product of an effort to make someone else happy.” – Gretta Palmer
• “Biggest question: Isn’t it really ‘customer helping’ rather than customer service? And wouldn’t you deliver better service if you thought of it that way?” – Jeffrey Gitomer
• “One of the deep secrets of life is that all that is really worth the doing is what we do for others.” – Lewis Carroll
• “The only certain means of success is to render more and better service than is expected of you, no matter what your task may be.” – Og Mandino
• “You are allowed to do this, don’t worry about the rules, don’t worry about getting into trouble, your job is to take care of the customer, your job is to make that person leave happy. And you have all kinds of leeway to do that.” – John Pepper
• “You can have everything in life you want if you will just help enough other people get what they want.” – Zig Ziglar

Quotes for When You’re Building Your Brand

Starting and growing a business is hard, but earning a good reputation (and then managing to keep it!) is even harder. When your business is just past the startup stage, or you’re on a mission to grow your brand, customer service needs to continue to be central to your strategy. If you’re ever doubting how customer service feeds into the success of your business, this section is for you.

• “A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.” – Jeff Bezos
• “The goal as a company is to have customer service that is not just the best but legendary.” – Sam Walton
• “Satisfaction is a rating. Loyalty is a brand.” – Shep Hyken
• “You’ll never have a product or price advantage again. They can be too easily duplicated. But a strong customer service culture cannot be copied.” – Jerry Fritz
• “If people believe they share values with a company, they will stay loyal to the brand.” – Howard Schultz
• “If you are not taking care of your customer, your competitor will.” – Bob Hooey
• “In the world of internet customer service, it’s important to remember your competitor is only one mouse click away.” – Doug Warner
• “The more advocates you have, the fewer ads you have to buy.” – Dharmesh Shah
• “Your brand is what your business does, what you stand for, and how you approach your work. … Your reputation is what people remember and share about you.” – Ted Rubin
• “If you don’t care, your customer never will.” – Marlene Blaszczyk
• “A satisfied customer is the best business strategy of all.” – Michael LeBoeuf
• “Good customer service costs less than bad customer service.” – Sally Gronow
• “Customer service represents the heart of a brand in the hearts of its customers.” – Kate Nasser

Quotes When You’re Aiming for the Best Customer Service Ever

When you’ve understood the importance of great customer service, keeping your team motivated to go the extra mile (rather than just doing their job to their “normal” standards) can be tricky in the longer term. When you need to give your team (and maybe yourself!) a reminder to go above and beyond, use one of these quotes to reinvigorate the effort.

• “Customers who are merely satisfied remain your customers only as long as everything goes their way.” – Chip Bell
• “Being on par in terms of price and quality only gets you into the game. Service wins the game.” – Tony Alessandra
• “Excellent businesses don’t believe in excellence, only in constant improvement and constant change.” – Tom Peters
• “Any company designed for success in the 20th century is doomed to failure in the 21st.”– David S. Rose
• “The key is to set realistic expectations, then exceed them, preferably in unexpected and helpful ways.” – Richard Branson
• “Service, in short, is not what you do, but who you are. It's a way of living that you need to bring to everything you do if you're to bring it to your customer interactions.” – Betsy Sanders
• “The purpose of a business is to get and keep a customer.” – Theodore Levitt
• “Customer experience is the next competitive battleground. It’s where business is going to be won or lost.” – Tom Knighton
• “In a world where products and services are becoming more and more commoditized, customer experience is the only true differentiator.” – Annette Franz
• “The best performers set goals that are not about the outcome but about the process of reaching the outcome.” – Geoff Colvin
• “We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.” – Jeff Bezos
• “It is not your customer’s job to remember you. It is your obligation and responsibility to make sure they don’t have a chance to forget you.” – Patricia Fripp
• “Here is the simple but powerful rule … always give people more than they expect to get.” – Nelson Boswell

Quotes for When You’re Facing a Tricky Customer

You won’t be in customer service for long before you encounter a customer who is less than easy to satisfy. Whether your business has messed up, a product has fallen short of expectations, or your customer is being unreasonable (because the customer isn’t always right!) then you might need a bit of encouragement. If that’s the case today, then these customer service quotes will help you to remember how to take a deep breath, and to carry on.

• “Our attitude towards others determines their attitude towards us.” – Earl Nightingale
• “How you think about your customer influences how you respond to them.” – Marilyn Suttle
• “When you serve the customer better, they always return on your investment.” – Kara Parlin
• “Great customer service doesn’t mean that the customer is always right , it means that the customer is always honored .” – Chris LoCurto
• “Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong.” – Donald Porter
• “When you assume negative intent, you're angry. If you take away that anger and assume positive intent, you will be amazed. Your emotional quotient goes up because you are no longer almost random in your response.” – Indra Nooyi
• “It's through vulnerability that human beings create connections. The more vulnerable we can be with one another, the more that we'll trust one another and the more we'll be able to collaborate effectively.” – Neil Blumenthal
• “The magic ‘mind reading’ anticipatory service phrase is: ‘If that was me, what would I want?'” – Steve Cokkinias
• “Most people do not listen with the intent to understand; they listen with the intent to reply.” – Stephen R. Covey
• “When dealing with people, remember you are not dealing with creatures of logic, but with creatures of emotion.” – Dale Carnegie
• “What looks like resistance is often a lack of clarity.” – Dan Heath
• “Thank your customer for complaining and mean it. Most will never bother to complain. They’ll just walk away.” – Marilyn Suttle
• “The most important thing in communication is to hear what is not said.” – Peter Drucker
• “When a customer complains, he is doing you a special favor; he is giving you another chance to serve him to his satisfaction. You will appreciate the importance of this opportunity when you consider that the customer’s alternative option was to desert you for a competitor.” – Seymour Fine
• “Virtually nothing else is as important as how one is made to feel in any business transaction. Hospitality exists when you believe the other person is on your side.” – Danny Meyer
• “Your most unhappy customers are your greatest source of learning.” – Bill Gates
• “If the shopper feels like it was poor service, then it was poor service. We are in the customer perception business.” – Mark Perrault
• “Always have an attitude of gratitude.” – James R. Nowlin
• “Treat the customer like you would want to be treated. Period.” – Brad Schweig

Quotes for the End of a Long Day, Week, or Month

During peak sales periods, or simply after a tough day, you need encouragement and a reason to carry on. Those times will come and go, but when you need to be able to carry on, these quotes will help strengthen your resolve for the next day.

• “The customer is why we are here. If we take good care of them, they’ll give us good reason to come back.” – Jenny McKenzie
• “We need to accept that we won’t always make the right decisions, that we’ll screw up royally sometimes—understanding that failure is not the opposite of success, it’s part of success.” – Arianna Huffington
• “Don’t dwell on what went wrong. Instead, focus on what to do next. Spend your energies on moving forward toward finding the answer.” – Denis Waitley
• “You don’t earn loyalty in a day. You earn loyalty day by day.” – Jeffrey Gitomer
• “If you have a job without aggravations, you don’t have a job.” – Malcolm Forbes
• “Success is the sum of small efforts, repeated day in and day out.” – Robert Collier
• “Excellent firms don’t believe in excellence—only in constant improvement and constant change.” – Tom Peters

Quotes for Customer Service Managers

Taking the role of customer service manager, or team leader, can be an even bigger challenge than that of the customer service representative. Not only are you supporting your team and doing many of the tasks they are, but you’re also dealing with the extra responsibilities of escalated tickets and keeping your team on track, both in terms of their workload and their mental health. Whether you’ve just stepped up into that supervisory role, or you’re thinking about how you can do your job a bit better, these quotes are for you.

• “Leaders must exemplify integrity and earn the trust of their teams through their everyday actions.” – Marilyn Hewson
• “Of course, it is not the employer who pays wages. He only handles the money. It is the product that pays wages and it is the management that arranges the production so that the product may pay the wages.” – Henry Ford
• “Customers will never love a company until the employees love it first.” – Simon Sinek
• “Building a good customer experience does not happen by accident. It happens by design.” – Clare Muscutt
• “Management is doing things right; leadership is doing the right things.” – Peter Drucker
• “Customer service shouldn't just be a department, it should be the entire company.” – Tony Hsieh
• “The customer’s perception is your reality.” – Kate Zabriskie
• “Look after the customers and the business will take care of itself.” – Ray Kroc
• “Focus on your customers and lead your people as though their lives depend on your success.” – Warren Buffett
• “Motivation comes from working on things we care about. It also comes from working with people we care about.” – Sheryl Sandberg
• “Expecting people to reflect the productivity patterns of machinery is crazy if we also expect them to be creative, present and engaged.” – Martin Hill-Wilson
• “Your culture is how your company makes decisions when you’re not there. It’s the set of assumptions your employees use to resolve the problems they face every day. It’s how they behave when no one is looking. If you don’t methodically set your culture, then two-thirds of it will end up being accidental, and the rest will be a mistake.” – Ben Horowitz
• “If you wonder what getting and keeping the right employees has to do with getting and keeping the right customers, the answer is everything.” – Frederick Reichheld
• “Important achievements require clear focus, all-out effort, and a bottomless trunk full of strategies.” – Carol S. Dweck
• “As a leader it is important to not just see your own success. But focus on the success of others.” – Sundar Pichai
• “The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.” – Tom Peters
• “Whether you are big or small, you cannot give good customer service if your employees don’t feel good about coming to work.” – Martin Oliver
• “There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” – Sam Walton
• “A business absolutely devoted to service will have only one worry about profits. They will be embarrassingly large.” – Henry Ford

Quotes About the Outcome of Great Customer Service

If you’re looking at improving your customer service, then you’ve almost certainly understood why you need to do so. Sometimes, though, it is worth revisiting those reasons, or sharing them with your team, to help channel that energy back into the team. Whether you need to demonstrate the necessity of providing outstanding customer service to avoid the negative consequences, or you need an incentive, these are the quotes for you.

• “Customers who love you will market for you more powerfully than you can possibly market yourself.” – Jeanne Bliss
• “A brand is no longer what we tell the consumer it is—it is what consumers tell each other it is.” – Scott Cook
• “Courteous treatment will make a customer a walking advertisement.” – J. C. Penney
• “It takes months to find a customer… seconds to lose one.” – Vince Lombardi
• “I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou
• “One customer well taken care of could be more valuable than $10,000 worth of advertising.”– Jim Rohn
• “There is a spiritual aspect to our lives—when we give, we receive—when a business does something good for somebody, that somebody feels good about them!” – Ben Cohen
• “If you make a sale, you can make a living. If you make an investment of time and good service in a customer, you can make a fortune.” – Jim Rohn
• “If you love what you’re doing and you always put the customer first, success will be yours.” – Ray Kroc
• “When the customer comes first, the customer will last.” – Robert Half
• “Whether it’s a bored demeanor, a dismissive look or just plain rude behavior, sloppy customer service spells disaster faster than just about any other business transgression.” – Lauren Simonds
• “Men are rich only as they give. He who gives great service gets great rewards.” – Elbert Hubbard
• “In the long arc of time, you are only relevant if customers love you.” – Tim Cook
• “Although your customers won’t love you if you give bad service, your competitors will.” – Kate Zabriskie

Our Final Thoughts

Finding a great team that can provide your customers with outstanding service is one of the best investments that you can make in your business. When you’ve found your team, keeping them motivated in their work (and keeping them happy) can be just as tough as finding those great employees in the first place! No matter how great the support tools you provide your team with, customer service will always be a challenge, so using these inspirational quotes will help keep you and your team on the right track.

Dawn has worked in ecommerce and online business since 2017. In addition to writing for ChannelReply, she is Head of Content at the dropshipping platform Avasam.

Prior to moving into ecommerce, Dawn spent over a decade in IT at major universities in the UK. She holds a master's degree in Forensic Psychology and Criminology and a bachelor's in Social Sciences. You can find her on LinkedIn at https://www.linkedin.com/in/dawn-matthews/

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12 Motivational Office Quotes to Encourage You in the Workplace 

By Dr. Salam Slim Saad

Tough day at the office? If you need a pick-me-up, you’re in the right place. In this article, we’ve thoughtfully compiled a collection of the 12 most motivational office quotes that have the power to turn your day around. Whether you find yourself facing an overwhelming project or simply in need of some inspiration, these quotes are here to help.  

When life throws challenges your way, take a moment to read these words, relax, and let a smile light up your face. These quotes aren’t just a passing burst of motivation; they’re timeless gems that will keep you inspired for years to come. 

The beauty of quotes lies in their ability to inspire, uplift, and remind us of our natural potential. These 12 motivational quotes, carefully selected, possess a unique power to elevate your spirits.  

Before exploring them, keep two essential points in mind. Firstly, you were not born to fail but to succeed. Secondly, every one of these quotes has a proven track record of motivating someone in the past. They are not simple words; they are ideals of encouragement and resilience. So, Join us on this adventure as we help you rediscover what drives you and what will keep you going. This is the first step on your road to success. 

1. “Success is not final; failure is not fatal: It is the courage to continue that count.” – Winston Churchill  

Winston Churchill’s words remind us that success is not an endpoint but a journey. It’s easy to get discouraged by setbacks or feel complacent after achievements, but real progress lies in the courage to persist. Instead of dwelling on past successes or failures, focus on the present and keep moving forward. 

Practical Tip: Set specific goals and break them down into smaller, manageable tasks. This way, you can track your progress and stay motivated by achieving milestones along the way.  

2. “The future depends on what you do today.” – Mahatma Gandhi  

Gandhi’s quote emphasizes the importance of your actions in shaping your future. Procrastination and inaction can hold you back from reaching your goals. To achieve success, you must take proactive steps today, no matter how small, to build the future you desire. 

Practical Tip: Create a to-do list and prioritize tasks based on their impact on your long-term goals. Then, take action on the most important items daily.  

3. “Don’t watch the clock; do what it does. Keep going.” – Sam Levenson  

Sam Levenson’s quote highlights the significance of perseverance. In the workplace, it’s easy to become preoccupied with time, deadlines, and the hours left in the day. However, actual progress comes from maintaining focus on your tasks and persisting, even when faced with challenges or distractions. 

Practical Tip: Use time management techniques like the Pomodoro Technique to maintain focus and stay on track with your work.  

4. “Believe you can, and you’re halfway there.” – Theodore Roosevelt  

Self-belief is a powerful motivator. Theodore Roosevelt’s words remind us that our mindset plays a crucial role in achieving our goals. When you believe in your abilities and have confidence in your efforts, you’re already well on your way to success. 

Practical tip: Practice positive self-affirmations daily to boost your self-confidence and maintain a positive mindset.  

5. “The only way to do great work is to love what you do.” – Steve Jobs  

Steve Jobs’ quote emphasizes the importance of passion in your work. When you’re passionate about your job, it doesn’t feel like work at all. Your enthusiasm and dedication will shine through in the quality of your work, and this can lead to greater success and fulfillment. 

Practical Tip: Identify aspects of your work you’re passionate about and try to incorporate them into your daily tasks.  

6. “Hardships often prepare ordinary people for an extraordinary destiny.” – C.S Lewis  

C.S. Lewis reminds us that challenges and hardships are not roadblocks but stepping stones to greatness. When you face adversity in your career, it’s an opportunity to learn, grow, and develop the resilience needed to achieve extraordinary things. 

Practical tip: Embrace challenges as opportunities for growth and focus on the lessons they offer rather than dwelling on the difficulties.  

7. “You miss 100% of the shots you don’t take.” – Wayne Gretzky  

Wayne Gretzky’s quote is a reminder that you have to take action to achieve your goals. In the workplace, opportunities may pass you by if you hesitate or hold back. Don’t be afraid to take calculated risks and seize opportunities when they arise. 

Practical Tip: Step out of your comfort zone and take on tasks or projects that challenge you and expand your skills.  

8. “Innovation distinguishes between a leader and a follower.” – Steve Jobs  

Steve Jobs’ insight highlights the importance of innovation in leadership. In today’s rapidly evolving business landscape, those who can innovate and adapt are more likely to lead and succeed. Whether you’re a leader or aspiring to be one, fostering a culture of innovation can set you apart. 

Practical Tip: Encourage brainstorming and creative thinking sessions within your team to foster innovation.  

9. “Your most important work is always ahead of you, never behind you.” – Stephen Covey  

Stephen Covey’s quote reminds us that dwelling on past accomplishments won’t lead to future success. Your most important work lies in what you can achieve going forward. Continuously seek opportunities to improve, learn, and grow in your career. 

Practical Tip: Set aside time for professional development, whether through courses, workshops, or self-study, to ensure that your skills are constantly advancing.  

10. “You can’t use up creativity. The more you use, the more you have.” – Maya Angelou  

Maya Angelou’s quote encourages us to tap into our creativity freely. Don’t hold back your innovative ideas or unique solutions. The more you express your creativity in your work, the more it will flow, leading to fresh perspectives and breakthroughs. 

Practical Tip: Set aside dedicated time for brainstorming and idea generation to nurture your creativity.  

11. “The only thing that stands between you and your dream is the will to try and the belief that it is actually possible.” – Joel Brown  

Joel Brown’s quote highlights the importance of determination and belief in achieving your dreams. Often, self-doubt or fear of failure can hinder progress. However, when you have the will to try and believe in your abilities, you can overcome obstacles and reach your goals. 

Practical Tip: Break down your long-term dreams into actionable steps and commit to taking those steps one at a time.  

12. “In the race for excellence, there is no finish line.” – His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE  

His Highness Sheikh Mohammed bin Rashid Al Maktoum’s quote reminds us that excellence is a continuous journey. In the workplace, striving for excellence should be an ongoing pursuit. It’s not about reaching a specific destination but consistently pushing the boundaries of what’s possible. 

Practical Tip: Set high standards for yourself and your work, and continually seek ways to improve and innovate.  

Incorporating these motivational quotes into your daily work life can provide the inspiration and drive needed to excel in your career. However, motivation alone may not always be enough. It’s essential to complement these quotes with practical strategies and actions that can help you stay motivated and achieve your goals. 

Additional Strategies for Staying Motivated in the Workplace  

• Practical Tip: Define specific, achievable goals for yourself. Having a clear sense of purpose and direction can be highly motivating. 
• Celebrate Small Wins: Acknowledge and celebrate your achievements, no matter how small they may seem. Recognizing your progress can boost your morale and motivation. 
• Seek Feedback: Constructive feedback can help you identify areas for improvement and track your growth. It also provides validation for your efforts. 
• Stay Organized: A clutter-free workspace and effective time management can reduce stress.

The significance of motivation extends far beyond the workplace; it plays an essential role in our personal lives as well; it serves as a driving force, propelling us toward our goals and aspirations. It empowers us to be more productive, efficient, and persistent in pursuing our dreams. 

Moreover, motivation has a profound impact on our overall well-being. When we maintain a positive and motivated mindset, we experience higher levels of self-confidence and satisfaction. This positivity spreads into all our lives, fostering healthier relationships, personal growth, and a greater sense of fulfillment. 

Therefore, let us make a mindful effort to infuse our daily lives with motivation. Let these inspiring quotes serve as constant reminders that we possess the inner strength to achieve our desires. Promoting an environment of excitement and self-belief can unlock our full potential and make our dreams a reality. 

Always remember the timeless wisdom of Winston Churchill: “Success is not final; failure is not fatal: It is the courage to continue that count.” 

So, take the initiative—motivate yourself, inspire others, and jump in on a journey of personal growth and achievement that transcends boundaries and transforms lives! 

• Career success , Dr. Salam Slim Saad , Goal Setting , Inspirational quotes , Motivational quotes , Overcoming challenges , Personal Growth , Positive mindset , productivity , Self-belief , Workplace motivation

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9 Ways to Impress Clients Who Visit Your Office

• Stella Ryne
• 13 Comments

First impressions matter, there is little debate on that issue. You can have the best possible products, offer the highest of quality services, employees from Harvard and equipment straight out of Elon Musk’s head, but it all won’t matter much if you leave a poor first impression.

Simply put, they won’t really get the chance to notice all these amazing things about your company if they’re not wowed by you in the first place? And why should they – whatever line of work you are in, we are pretty sure it’s saturated, full of competition. Now, one of the main avenues of creating first impressions are websites, cold calls, and your office. Today, we will be dealing with the third option. Namely, your office is a reflection of your company. Its style, decor, the actual size of the place, it all points towards just how successful you are. A big, lavishly decorated office with a welcoming lounge and cheerful staff will let a customer know they are in the right place. A dirty, cramped office with glum employees does not make people feel confident in your abilities. Namely, it makes you seem like business isn’t going well, even though it might be amazing. So, with that in mind, we suggest you read the article below and figure out exactly how to impress every client that walks through your door.

Prepare your employees

First things first – every single one of your employees need to treat every single visitor like they are a million dollar customer. It’s a matter of respect, it’s a sign that your company actually cares about people, and not only about money. So, eye contact, smiling, polite conversation, these all make a difference and let people know that you care about them. It can make any customer feel welcome, and just have them think they are part of the family. Furthermore, think about how people dress at your office. Know that your dress code says a lot about you and your company, it’s a sign of the personality of the entire place, of how people approach their work and their business. Perhaps you want to present yourself as youthful, energetic, flexible, and relaxed. Causal wear and polos are great for this. On the other hand, maybe you have a strict dress code that’s all about ties, suits, and the like… Essentially, think about what the client will think about the moment he sees your people at the office.

Who is manning the reception?

Think about your reception staff and your lobby. This isn’t just some place that people pass by, your reception staff are the first people, and the lobby is the first place, a client sees once he or she enters your building. So, it needs to be ready and waiting. Your receptionists should be as polite and as cordial as possible. Even if they are on the phone all the time, they should still make eye contact, use hand gestures, and let people know that they will get some assistance the moment the phone call ends. Your lobby should, of course, be impeccable, and very comfortable. Is the place bright and welcoming, or is it dark and dreary? Think about placing a lobby board as well, one that welcomes the client who just walked in.

Keep the place clean

Cleanliness is next to godliness, or so they say. Well, think about what your client will think if he sees a dirty, filthy office. And we of course now that you won’t leave puddles of mud all around the office. But, even the little things, like a couple of overflowing wastebaskets, dust in semi-discrete places, scuffed floors, worn carpets, chipped paint… All of these show that you don’t give 100% effort to your office, either through your own cleaning, or the cleaning ladies you hired. So, if you don’t give 100% to the area you all work in all the time, why would the client believe you will give him or her your 100%? The same goes for any room you think there is no chance in heaven the client will visit. Who knows, maybe he or she insists on a grand tour – why would you refuse them if you got nothing to hide? Don’t allow some basic sloppiness to go unnoticed. Rather, be 100% certain that the cleaning company you hired does its job properly, at all times, and that your employees at least somewhat stick to common decency and actually clean up after themselves.

Think about the design of the place

But, another aspect that matters is how the actual place is designed. Now, depending on your line of work, this can be a greater or smaller issue. An architectural firm, or one dealing with interior design, needs to take more care on how the entire office is set up. But that still doesn’t leave you off the hook. Namely, an overcrowded, stuffy office with horrible ventilation and no natural light is a very depressing sight to look at. What we advise is to just try and make as visually appealing as possible. Get as much natural light in as possible, get rid of any excess clutter, and think about how you handle storage. The last thing you need is to have your client suffer a fit of claustrophobia the moment he or she enters your office. You also want plants, as much vegetation in there as possible. It will improve everybody’s moods, it will look nice, and will help clean out and refresh the air inside the building.

Avoid design clichés

Now, do try and avoid design clichés in your office design. Things like huge motivation quotes strewn over walls, hang in there kitty posters, they just make you seem condescending and, quite frankly, annoying. Next, while we understand that Google has gaming consoles, pool tables, and home entertainment systems in their offices…well, we hate to break it to ya, but you’re most likely not Google. You will at best seem like you’re just following trends blindly. At worst, your client will think that all you really do here is have fun, play games, and chill. And if you really do find all these things useful, at least try to find a way to hide them from the client while he or she is visiting. And if you have people come to your office on a regular basis, try to then keep all these goodies far away from the areas where your customers are most likely to hang out at.

Refreshments

Of course, food and refreshments. First of all, coffee. Everybody likes coffee, everybody needs coffee. We suggest you get some heavy duty commercial coffee machines to power your company and keep everybody awake. However, take taste into consideration as well, and actually, buy some of the better stuff. So, keep your customers refreshed as well. Serve them coffee, some fruit, pastries, a snack. Anything basically to avoid them being hungry and stressed. You want them as relaxed as possible. Have a wide assortment of teas there as well, and just work towards being the best host you can be.

Professional, but warm

Now, as far as your approach is concerned, we do believe that professionalism trumps all. You need to show clients that you are serious, that you know what you are doing, and that you are in control at all times. However, that doesn’t mean you can’t be warm, that you can’t be human. Of course, this one is up to you to figure out, you need to read your clients properly. But, in general, people respond well to a warm, real smile, and a firm handshake. The same should apply to your office. Keep things neat, tidy, but not clinical. We suggested you never let it become dirty, but a little chaos can make it seem a bit more human. So, no need for strict floor plans and wall panels. Furthermore, allow (even encourage) employees to bring some keepsakes from home, to get some stuff with which they can customize their desks.

Your brand matters

Brand, brand, brand. This word has been thrown around a lot these days. However, this isn’t because it’s just so fashionable and cool, but rather, because it serves a strong purpose. Namely, your brand is your identity, it represents who you as a company are, and what your products and services are like. So, are you cool, progressive, liberal, always at the edge of technology and advancements? Or are you a bit more traditional, subdued, you take things steady, you are safe and stable? Both of these (and many other styles) are valid. But, how do you present this? Try to have your office reflect the energy that can be found in your office, either through clothing (we spoke about that) or through design and choice of furnishing.

Someplace quite

Now, we droned one and one about how first impressions matter and they of course do, but there are some other parts where you can save face, or cement a positive impression even more. Namely, try to have a place in your office that is quiet, subdued. You want an area that will allow you and the client to talk in peace, separated from everybody else. We suggest you have a meeting room somewhere in the office, a place with noise insulated walls, and a place where you won’t be disturbed. The point here isn’t that you are conducting top-secret government business that cannot be talked about anywhere else. No, it’s more about creating an atmosphere of peace and of trust for your client.

Remember that you got only one shot at leaving the first impression – so make it count. Keep in mind just how important your brand is, and how it presents itself. Try to be professional and courteous, but also deal with a little bit of friendliness, a little bit of warmth. Let your client know he or she is in good hands. Your decor matters as well, an office outfitted in a classy, serene style will attract much more serious clientele when compared to a gaudy, gauche looking thing. Finally, keep the entire place clean, and prepare your employees well.

Posted by Stella Ryne

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100 Best “Thank You for Visiting” Messages and Quotes

Here is a list of the 100 best “Thank You for Visiting” messages and quotes to let them know how nice it was to see them.

#1 It meant so much that you took the time to travel such a long way to see me. My days are always better when I get to be with you. Thank you so much for paying me a visit. I had such a wonderful time and will remember it for the rest of my years. I hope we can visit each other again soon.

#2 When a friend like you comes to see me, it makes an undeniable imprint in my life. Thank you for that gift, my friend. Not only did you change my day, but you gave me lasting happiness that I can carry with me as I remember the time we shared.

#3 Thank you sincerely for your kind visit. It meant a lot to me that you took the time to come by. I know how busy you are, and I truly value the time we spent together. Please know that I am very grateful for your kindness.

#4 Your visit was just what we needed. Great friends, great conversation, and great food. You made it very memorable and we thoroughly enjoyed reconnecting with you. Thank you so much for coming.

#5 I’m already excited about the next time you visit! Thank you so much for coming into town and making it seem so much brighter and better. Your energy and worldview never cease to inspire me, and I’m so happy we found the time to see each other. Thank you for coming!

#6 I know how much effort it took to get here! I hope you know just how loved you are and how much you can make my year better just by coming by. Thank you, my friend, for coming to visit.

#7 What an excellent visit we had with you, hearing about all your exciting new plans! We are thrilled you made time to come and share them with us. Even though we don’t get to see each other face-to-face very often, you’re always in our hearts. It was fantastic to see you in the flesh!

#8 As the years go by, we have come to realize how much our loved ones mean to us. You are a loved and dear friend, and it was especially kind of you to stop by and visit recently. I hope you enjoyed your time as much as I did. I treasure our friendship immensely. Thank you for paying me a visit.

#9 Thank you so much for putting in the time to come see me. I cherish our visits no matter how long or short. Let’s please do this again. I miss you already.

#10 The worst part about you visiting is when you have to say goodbye! I had such a meaningful time with you and will think fondly of the new memories we created and the old ones we shared. Thank you so much for visiting!

#11 Thank you for coming to see me! I can’t stop thinking about all the laughs we had. I will tell stories of our time together for years to come. Let’s do it again soon!

#12 When our loved ones are near, it warms our hearts and reminds us of how blessed we truly are. Thank you for coming to visit me. It was so very good to see you.

#13 Near or far, I know that a friend like you will always be a blessing in my life. Thank you so much for coming to visit me. You were such a good, gracious guest and I only hope I did right by you as a host. Please feel free to come again anytime.

#14 What a joy it is whenever you are around! Thank you for stopping by and visiting. Let’s do it again soon. I miss you so much when you aren’t around.

#15 Friendship is more precious than gold. No matter where we are in life, it means the world that we have the connection that we do. Thank you for visiting. Let’s never be strangers.

#16 The love of family can cross any distance, and it’s so wonderful to be reminded of that. It was lovely to see you and catch up with you again. You are more than welcome to visit again whenever you can. Thank you so much for coming.

#17 Wishing you a safe journey back. It was just delightful to see you on your recent visit. We loved renewing our friendship and appreciated the effort you made to come. Thank you so much for visiting. It always means so much to see you.

#18 It was truly a treat to see you, and I sure hope we can do it again soon. Thank you so much for coming to stay for a while.

#19 Thank you for your visit. Each moment was a pure delight, and I’m looking forward to the next time we see each other. Thank you so much!

#20 Although time and distance all too often gets in the way, whenever we reconnect, we pick up where we left off. That’s friendship. Thank you so much for going out of your way to see me. I am so touched. Thank you for visiting.

#21 Thank you, thank you, thank you for visiting! Seeing your face brightened up my day. I hope to see you again soon. I miss you so much when you aren’t around!

#22 Your visit was like a balm to my soul. Thank you for coming by and bringing so much comfort, joy, and laughter. I will treasure those moments together.

#23 Although we may not see each other as often as we’d like, distance is no match for the bond that we share. Thank you for coming to visit. It was fantastic to catch up.

#24 Thanks so much for visiting! It always cheers us up to see you. We wish you safe travels on your journey back home. Please call or text us to let us know you arrived safely!

#25 We always have so much fun when you’re here. Thank you for visiting and brightening up our home with your beautiful spirit. Let’s do it again soon!

#26 Although life has taken us in different directions, whenever we’re together, I’m reminded of how much we have in common, and how much we both care. Thank you for visiting. We have a beautiful time with you.

#27 Your visit meant the world, and this is just a little note to say thank you for coming to stay awhile. Seeing you always makes my day better!

#28 I was looking forward to your visit for so long, and it did not disappoint! Thank you for taking the time to come see me. Your presence really brightened up my week!

#29 Wishing you very safe travels back home. It was so nice catching up. You’re such an entertaining guest and I miss you so much already. You made my week so much brighter. Thank you for stopping by!

#30 This is a little note to say thank you for coming to visit. Getting to see you was such a surprise and a very special treat! I hope we can do it again soon.

#31 God has truly blessed me with a friend like you. Thank you for coming such a long way and staying to visit. We will treasure the time we had together.

#32 Your recent visit meant so much.  We are grateful for the time you spent here in our home and the encouragement it was to us. Wishing you all the best, now and always.

#33 Each visit you make means the whole world to me. I’m so happy I got to see you. I love you and I hope you’re doing well.

#34 When times are tough, it brings great comfort to be in the presence of the ones I care about. Thank you so much for visiting. You are such a comfort.

#35 This is just a little note to say thank you for your visit! It was an honor to be able to host you on your recent visit. We hope that you enjoyed your time with us and felt very welcome. Thank you so much for your visit.

#36 Your visits are always such a gift. I couldn’t ask for a more wonderful friend. Thank you so much for coming to stay.

#37 Your visit made me jump for joy! I loved that we were able to spend quality time together and enjoy the many memories we share. Come back soon!

#38 How fantastic it was to see you recently! We cannot thank you enough for coming to visit us. Your friendship means such a lot to us. We had a great time!

#39 What fun we had together on your recent visit. I wish we could get together more often! Please know that you are welcome any time you are able to come.

#40 Thank you for your visit! I haven’t laughed so hard since the last time I saw you. You mean so much to me and it was so good to catch up. Thank you for coming!

#41 Your visit was a real highlight for us and we had such a fun time with you. We really hope you can make it back here again in the not too distant future. Thank you so much for visiting!

#42 What a fun time we had together on your visit. Thank you so much for spending that precious time with us. We appreciated it greatly.

#43 I know you have a packed schedule and I truly appreciate you could find time to visit us. Thank you!

#44 Thank you for visiting…it was so much fun! Getting to talk like that meant so much to me. I would love to see you again soon. Stay well, my friend.

#45 My [broken leg] hurts less and the hospital doesn’t seem so dull and dreary after your visit. Thank you!

#46 My wife and I would like to express our gratitude to you for visiting us [last week]. We enjoyed spending [the evening] with you. Let’s do it again soon!

#47 Time flew by with our fantastic conversation about [politics and life]. Thanks for visiting! It was just the break we needed.

#48 My door is always open for you. Thank you so much for visiting me. It means so much to me to know you took time out of your busy life to come to see me.

#49 Your visits always make my life better. Thank you so much for coming to see me. I hope you had as good of a time as I did!

#50 I am writing this note while enjoying the [delicious cookies] you brought me. Thanks for the lovely visit. Please come back soon!

#51 Thank you for finding the time and making a visit. We’ve missed you so much! We all had a great time with you. Thank you, my friend, for coming to visit.

#52 What can be better than celebrating [your birthday] with your best friend? Thank you for coming and thanks for the thoughtful gift!

#53 It was a real joy to see you recently. Your visit meant so much more than you can imagine. Thank you for going out of your way to spend time with us.

#54 I want to thank you for being so gracious and coming to visit us at our new place. I hope you’ll come again soon. Seeing you always makes the day better!

#55 Thank you for coming to visit us with your beautiful family. I am so happy our kids finally got to meet each other. My daughter is already missing her new friend!

#56 It’s been a while since we had a delightful evening with such good conversation. Thanks for the company. It was truly wonderful.

#57 Having to spend summer days at a hospital is no fun. Thank you for being such a caring friend and coming to see me so often. Your visits are a great comfort to me and I will never forget your kindness.

#58 I am thrilled to let you know that my health is improving, and I will be discharged from the hospital in a few days. I want to thank you from the bottom of my heart for coming to see me. Thank you for being there for me when I needed it most.

#59 Thank you again for coming to visit me. It was so good to catch up and remember our good old times. Let’s do it again!

#60 Thank you for coming to stay! We really loved having our truly special friend share our home with us. We already miss you!

#61 Thank you for making the trip to be with us at our [son’s first birthday]. Your visit made our celebration even more special!

#62 Seeing you is always a gift. I wanted to say thank you for taking the time to stop by and share your time with us. It meant so much to us.

#63 There are no words to express our gratitude to you for the kindness and support you showed us in these difficult times. Thank you for visiting and sharing our grief. God bless you.

#64 It’s only been [two] days since you left but we already miss you. Thank you for coming and spending your holidays with us!

The Most Famous Quotes to Include with Your Thank You Message for the Visit

“Each friend represents a world in us, a world possibly not born until they arrive, and it is only by this meeting that a new world is born.” Anais Nin

“There’s only one thing more precious than our time and that’s who we spend it on.” Leo Christopher

“Time is the most valuable thing a man can spend.” Theophrastus

“The way we spend our time defines who we are.” Jonathan Estrin

“Time well spent adds to life well lived.” Martin Ugwu

“Friends are the family you choose.” Jess C. Scott

“You can always tell a real friend: when you’ve made a fool of yourself he doesn’t feel you’ve done a permanent job.” Laurence J. Peter

“A single act of kindness throws out roots in all directions, and the roots spring up and make new trees.” Amelia Earhart

“Many people will walk in and out of your life, but only true friends will leave footprints in your heart.” Eleanor Roosevelt

“Gratitude is the inward feeling of kindness received. Thankfulness is the natural impulse to express that feeling. Thanksgiving is the following of that impulse.” Henry Van Dyke

“Words may show a man’s wit, but actions his meaning.” Benjamin Franklin

“Kindness is the language which the deaf can hear and the blind can see.” Mark Twain

“Let us be grateful to the people who make us happy; they are the charming gardeners who make our souls blossom.” Marcel Proust

“To the world you may be just one person, but to one person you may be the world.” Brandi Snyder

“I value the friend who for me finds time on his calendar, but I cherish the friend who for me does not consult his calendar.” Robert Brault

“Kindness is a passport that opens doors and fashions friends. It softens hearts and molds relationships that can last lifetimes.” Joseph B. Wirthlin

“Time is more value than money. You can get more money, but you cannot get more time.” Jim Rohn

“Rare as is true love, true friendship is rarer.” Jean de la Fontaine

“A little thought and a little kindness are often worth more than a great deal of money.” John Ruskin

“The friend that always finds time to spend with you without consulting his or her calendar is a true friend.” Ellen J. Barrier

“Friends are those rare people who ask how we are and then wait to hear the answer.” Ed Cunningham

“Friendship is unnecessary, like philosophy, like art…It has no survival value; rather it is one of those things which give value to survival.” C.S. Lewis

“Unexpected kindness is the most powerful, least costly, and most underrated agent of human change.” Bob Kerrey

“True friends are always together in spirit.” L.M. Montgomery

“Friendship is the only cement that will ever hold the world together.” Woodrow T. Wilson

“Friendship improves happiness, and abates misery, by doubling our joys, and dividing our grief.” Cicero

“A real friend is one who walks in when the rest of the world walks out.” Walter Winchell

“Friendship is the golden thread that ties the heart of all the world.” John Evelyn

“A good friend is like a four-leaf clover: hard to find and lucky to have.” Irish Proverb

“One loyal friend is worth ten thousand relatives.” Euripides

“Words are from the lips, actions are from the heart.” Rashida Costa

“A friend is one of the nicest things you can have, and one of the best things you can be.” Douglas Pagels

“There is nothing better than a friend, unless it is a friend with chocolate.” Linda Grayson

“Kindness begins with the understanding that we all struggle.” Charles Glassman

“I would rather walk with a friend in the dark, than alone in the light.” Helen Keller

“Time is free, but it’s priceless. You can’t own it, but you can use it. You can’t keep it, but you can spend it. Once you’ve lost it you can never get it back.” Harvey Mackay

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How to Plan the Perfect Customer Visit [+ Agenda Template]

Published: August 02, 2021

Now that the world is opening back up, it’s time to get out there and meet your customers face-to-face. For many newer customers, this might be their first time getting to spend time with you — especially as conferences have moved online.

Creating that connection is invaluable. But before you book that plane ticket, it’s essential to create a plan. Planning the perfect customer visit will ensure that you meet your goals and that your customer meeting will be successful. Here’s a look at how you get there.

Why plan a customer visit?

Jason Lemkin, the founder of SaaStr and EchoSign, has said “ I never lost a customer I actually visited. ” That’s a bold statement — one that's worth taking note of. But why? What is it about customer visits that has such a big impact on customer loyalty?

First of all, you get to make a stronger impression with your customers. No matter what you sell, you aren’t just selling a product — you’re also selling the people behind it.

Your vision, your passion, your knowledge are all play into the perceived value of your product or service. All of these elements come across more strongly when you visit in person. A Zoom call just isn’t enough time to go deep.

Secondly, you get to see how your customers are using your product in person. Are they constantly printing out reports to pin up on a wall? Are you seeing teams walk across the sales floor to point out something on a screen? What kind of working environment and equipment do they have? What other types of software are they using?

Everything happening behind the scenes paints a much clearer picture of who your customers are. And when it comes time to renew or jump on that next customer success call, you’ll have a lot more knowledge ready to draw on.

Finally, meeting your customers in person is a huge motivational boost! When you’re behind a screen for so long, it can start to feel like what you do doesn’t matter — or that you’re not making any real connections. But a visit to a customer’s office can change all that, and really light up your idea of “why” you do this at all.

61 Templates to Help You Put the Customer First

Email, survey, and buyer persona templates to help you engage and delight your customers

• 6 buyer persona templates
• 5 customer satisfaction survey templates
• 50 customer email templates

You're all set!

Click this link to access this resource at any time.

5 Potential Goals of Your Customer Visit

Going into a customer visit with goals in mind will help you get the most out of your time there. Here are five goals to consider when planning a customer visit:

1. Understanding Their Business Goals

If you’re visiting a client, you’re likely hoping for a long term relationship. Understanding what their future goals are can help align your product with their needs. These in-depth conversations would rarely come up over a quick phone call.

2. Gathering Feedback

Customer visits provide a unique opportunity to gather honest and in-the-moment insight into what your customers need and want. When you sit next to someone who uses your product in their daily work, there’s a lot more space to have this feedback arise. And documenting it for future sales opportunities and your product team is one of the more productive actions you can take during a customer visit.

3. Referrals

In-person visits are a great time to ask for and give referrals. Ask, “Are there any other companies that you work with that you could see our product being helpful for?” Alternatively, if a pain point is mentioned by the client and you know the perfect company to help solve it, don’t be afraid to build that connection. It’s just another way you can bring value to your customers.

4. Uncovering Opportunities for Cross-Selling or Upselling

While your primary objective shouldn’t be pitching your offering at every opportunity, you might uncover a problem that your product or service can help solve. Noting these potential value-adds can make for more effective, thoughtfully targeted upsell and cross-sell conversations.

5. Testimonials and Case Studies

Customer visits can be a unique source of sales content, including pictures for case studies, video testimonials, and strong evidence-based customer stories. If you plan on making this one of your primary goals, consider asking your client to set the stage for these kinds of materials before you visit so you already know who you’ll be speaking to, before coming onsite.

How to Plan an Onsite Customer Meeting

By putting more effort in before you go, you’ll have a much better chance of achieving your goals and impressing your clients. Here are some key actions to consider when planning your customer meeting.

Thoroughly prepare before the visit.

Before you arrive, make sure you’re up to date on the state of the customer's account. Who are they usually talking to at your company? What customer service tickets have they raised lately? Are there outstanding issues that need to be addressed? These will come up during your visit.

Secondly, understand the current ecosystem your customer is working within. Is your customer in the news? What’s happening in their industry? What threats and opportunities are arising in their business? Being prepared and knowledgeable about their inner workings will make a better impression than coming in blind.

Decide who you’re meeting with.

Start by setting up a meeting with relevant company leadership. That could be the CEO, the founders, or the VP of the functional team you're working with — depending on the company's scale. Bear in mind, while this contact might be the "reason" for your visit, they're probably not who you'll be spending the most time with.

Once you have a meeting scheduled with the company's leadership, plan the rest of your day around meeting with the team leaders and employees using your product — as well as any teams that are open to signing up or expanding the current seat count or contract scope.

Make dinner reservations for you and your clients.

Traditionally, a customer visit includes taking your client out for a nice dinner as a token of appreciation. It also offers a chance for you to get to know each other outside of the limits of the work environment and form stronger relationships.

That being said, this is not a social visit. Keep your goals in mind — even outside of work hours. If you’re familiar with the restaurants in the area, choose a place that has options for every diet and has a good atmosphere for conversations. If you’re not familiar with the available options, ask the client where they’d recommend.

Complete the wrap-up report.

After the visit is over, you still have work to do. Create a wrap-up report for your internal teams back at the office. It should cover key elements of the visit like any confidentiality agreements put in place and who at your company you can share contact information or sales figures with.

Identify any action items that came up during the visit. Include any positive highlights during the meeting as well as any risks or opportunities that arose. Create a copy of the report for your client as well, to show that you were listening to their concerns and that you’re going to follow up with them.

Customer Visit Agenda Template

Use this sample agenda to plan your own customer visit.

10 am: Welcome/Office Tour (30 minutes, w/ Stacy, Raul)

• Get settled, set up a desk or boardroom for the day

11 am: Executive Meeting (1 hour, w/ Stacy, Thomas, Ankit, Shireen)

• Overview of status, product usage, any updates
• Add any bullet points you need to cover here
• Upcoming changes or challenges for the business
• New Opportunities
• Areas of concern

12pm: Lunch

1pm: User Meetings (4 hours, rotating through Marketing teams)

• Overview of new features
• Gather feedback from users
• Sit with teams to review workflow

5pm: Wrap Up meeting (30 minutes)

• Process or configuration change recommendations
• General questions and answers
• Items to be addressed as part of maintenance
• Enhancement opportunities

6:30pm: Dinner at Restaurant

Internal Notes

• At the bottom of your agenda, include internal notes that are meant to be shared with your team only.

Plan for success

It’s time to get back out there and meet your clients face-to-face. By planning your customer visit ahead of time, you’re sure to achieve your goals and come out with a stronger understanding of what your clients need.

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70 Thoughtful “Thank You” Messages to Appreciate Your Customers

Here are 70 thoughtful 'thank you' messages for clients that will help you express to your clients how much you appreciate what they do for your business.

Here are 70 thoughtful 'thank you' messages for clients that will help you express to your clients how much you appreciate what they do for your business.

Table of Contents

The best approach to show your consumers how much you appreciate what they do for your business is to say, "Thank you simply." A globally conducted survey by Acquia has revealed that 59% of consumers are hooked and will remain loyal to at least one product they are satisfied with. So, saying just a simple “thank you” isn’t enough. 

The success of a firm depends on how much its consumers are valued . It distinguishes you from your competitors and offers you an advantage over them. In other words, expressing gratitude to dependable customers will keep the services you provide to them valuable. 

The study has also revealed that 75% of American consumers have expressed the desire to stay loyal to brands that understand them on a personal level. Therefore, we have created language that will strengthen the bond between you and your customers while also promoting your company's success.

It's crucial to maintain your customer gratitude notes genuine and distinctive, regardless of the motivation. That's especially true given that every client is different. In this article, we will go beyond the simple and straightforward token of appreciation and customize the ‘thank you’ note for your customers with us.

70 Thoughtful thank you messages for customers

Here are 70 thoughtful 'thank you' messages for clients that will help you express to your clients how much you appreciate what they do for your business. You can send them a digital flipbook to make your message more interesting and interactive

1. We appreciate your confidence in us and the chance to serve your organization. It is really important to us as a company. Thank you!

2. We appreciate having had the opportunity to help you and also appreciate your confidence in our team to provide high-quality service.

3. We appreciate your interest in our [product name]. We really appreciate your support. Please do not hesitate to inquire if there is any way we can help. We are eager to assist you.

4. We appreciate you selecting [business name]. We are honored to assist you.

5. We want to thank you for being a loyal customer. It has been a joy to serve you. We appreciate your choice in a world where there are many options and possibilities.

6. Our company has made it a priority to serve you with all of our affection. We appreciate your support and believing in us as we work toward success.

7. It has been a very successful year for business and relationships. We are pleased to share a name with you. We value your steadfast support.

8. One of the finest things to ever occur in this industry is our relationship. Together, we play a sizable role. We appreciate you walking this path with us.

9. People are impressed by our products as they observe the amount of transactions we have with you. Every time you enter, our sales increase. We appreciate your business and are always happy to help.

10. You continue to earn greater and greater respect from us. Serving you has always been a real joy for me.

11. We appreciate you giving us a fantastic chance to serve you. We are eager to collaborate with you once more.

12. We really value your business, and it is a privilege to work with you. Thank you for your continuous support of us.

13. We value your business and appreciate your commitment.

14. We really hope your purchase will satisfy you. We constantly want to give our loyal clients like you the finest services possible.

15. Without your support, there would have been no improvement for this company. You played a part in the achievement we are now witnessing. I'm grateful.

16. This business is always pleased to assist you and is open to your feedback and suggestions for enhancing our products and services.

17. This season has seen prosperity, wealth, and outstanding accomplishments. It's been amazing to connect with you. I appreciate you making it so unique.

18. Many thanks for supporting our growth. We appreciate your purchases. Customers like you are what we live for.

19. Your acknowledgment makes us more powerful and superior to our adversaries. We appreciate your trust and assistance.

20. Your investment in our business has only led to amazing success for our organization.

21. Thank you to all of our customers; it is a joy to serve you. With our products and support, we aim to meet your needs

22. We can be proud of our successes because of you and your unwavering support. We are grateful.

23. We're very happy to have found you. We are grateful for your upcoming efforts.

24. We strive to always be the fairest, just for our customers! Having a customer like you was an honor for us. We really appreciate your purchase.

25. We wanted to send you a thank you email to let you know how wonderful our business relationship has been. We hope we can collaborate once again.

26. We appreciate your help with my small business. Being able to work with you is an honor.

27. Many thanks for your continued patronage. When it comes to servicing you, we won't settle for less.

28. Working with you was a joy. If you need any more support, don't be hesitant to contact us. We will be very grateful to assist.

29. We value your patronage. It was a joy working with you, and I sincerely hope that we can help you in the future.

30. Thank you for putting your faith and confidence in our business. We consider it a true honour to have you as a client.

31. We appreciate your care and passion in our name, and we'd be happy to help you with any problems.

32. Just a little letter to express how much our team has valued your ongoing assistance throughout the year. We appreciate the chance to serve you and the lengthy connection.

33. Thank you for being a wonderful customer and have a wonderful day ahead.

34. We really hope you enjoyed working with us. We are grateful for your contribution.

35. Good day, [customer name]. We appreciate your most recent buy. We really hope you adore your new [product name]. Look at the instructions if you haven't yet begun using it.

36. We appreciate your patronage, confidence, and trust. Working with you is a joy for us.

37. We want you to always be happy with the products and services we provide. We appreciate your business. If you have any queries, we are always available.

38. Your previous transaction with us brightened our day, and we hope that our connection will do the same for you.

39. We appreciate your business throughout the past years. Without devoted clients like you, we would not be where we are now. Therefore we really appreciate your continuous business. We appreciate you staying with us.

41. We appreciate your choosing to work with us. I simply want to express my gratitude for your support of our company.

42. We can't get over how much of a gift you have been to our company. We are grateful.

43. And we hope you'll give us another call. Awaiting the continuation of our relationship.

44. We are grateful beyond measure to have had the pleasure of helping you.

45. Our company guarantees that we will provide you with high-quality goods and first-rate customer service. We are grateful for your purchase with us.

46. We appreciate you buying from us and signing up for our email list. We anticipate having you be among the first to learn about the special offers, brand-new products, and significant events in the near future.

47. We would want to express our gratitude to exceptional customers like you for your outstanding support.

48. In our industry, customers come first . Your comments are valued by us.

49. Your company's commitment to our business is much appreciated by us. We anticipate many successful years ahead.

50. Hello, [client name]! Just a brief message to say thank you from the bottom of our hearts. Your purchase enables [business name] to keep doing what we like and offering you high-quality products.

51. We appreciate you stopping by our store today. It was an honor for us to help you. We are eager to continue helping you. Enjoy your day!

52. We really appreciate your assistance throughout the years, [Customer name]. Thank you!

54. Your satisfaction is our top concern. Thank you for your purchase with us.

55. You hold a special place in our hearts. We value the friendship and confidence you have reawakened. Anytime you have a query or issue, call us.

61. We are thrilled to realize that our company's success is a result of your time and assistance.

62. You contribute to our achievement. We appreciate your business.

63. The delight of doing business with you has always been great! We appreciate your past and present purchases.

64. Working with such intelligent people was a good experience. We appreciate you being a key component of our company.

65. Your business is much appreciated by us. Please accept our sincere gratitude for the recent transaction. If we can be of any more service, just let us know.

66. We appreciate your support and are pleased to have you as a customer.

67. Working with a group of renowned professionals and you have been a great experience. Hope to work together once again in the future.

68. Without you as a consumer, our company's success stories would fall short. Our goal is to provide you with better service. We appreciate you always being there.

69. We constantly want you to be satisfied with our service. You may provide us feedback at any moment, and we'll make the required changes.

70. Our products and services cater to clients. They are supplemented with inexpensive options that will improve your customer experience.

Keep the tone positive while drafting a customer thank-you note. The message's goal is to thank the receiver for doing business with your organisation.

There are so many various methods to express gratitude to your consumers and to provide them joy after a transaction. Always keep in mind that being thoughtful, sincere, and personable. Customers and people in general appreciate real thanks.

Having a grateful mindset makes making relationships and cultivating brand evangelists effortless. You have the chance to boost your brand above the competition by developing these consumer ties.

30 Must Have Customer Feedback Survey Questions for Smarter Business Decisions

49 must have customer satisfaction survey questions, -->guest contributor -->.

We often come across some fantastic writers who prefer to publish their writings on our blogs but prefer to stay anonymous. We dedicate this section to all superheroes who go the extra mile for us.

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70 Examples of Thank-You Notes for Clients and Customers

By Status.net Editorial Team on November 23, 2023 — 12 minutes to read

Sending a sincere thank you note can strengthen your relationships and make a lasting impression on your clients. A well-crafted message shows your gratitude for their business, builds trust, and leaves a positive impression on your professional relationship. In this article, we will provide some wording examples to inspire you. Related: Best Ways to Say “Thank You for Your Business” (Examples)

• 1. Thank you for choosing us. We truly appreciate your business and look forward to serving you again.
• 2. We are so grateful for your continued support. Your satisfaction is our top priority!
• 3. Thank you for being an amazing customer! We hope to have the pleasure of doing business with you for many years to come.
• 4. Your support means the world to us! Thank you for being our valued customer.
• 5. We appreciate your business, and we’ll do our best to continue to give you the kind of service you deserve.
• 6. Thank you for being our loyal customer. We have managed to achieve great things because of your support.
• 7. Just wanted to say a huge thank you for your patronage. It has been a pleasure serving you.
• 8. Your recent business with us made our day, and we hope this relationship will also brighten you.
• 9. We cannot achieve this success without you as our customer. Our company promises to provide high-quality products for you as well as outstanding customer service for every transaction. Thank you and looking forward to a long business relationship.
• 10. Thank you so much for your business. We are honored to have clients like you.
• 11. You are the reason [Company Name] does what we do. Thank you for being a loyal customer.
• 12. We are so grateful for the pleasure of serving you and hope we met your expectations. Thank you.
• 13. Thank you for being a [Company Name] customer. We sincerely appreciate your business and hope you come back soon!
• 14. We hope you are happy with your purchase! Thank you for being a valued [Company Name] customer.
• 15. Thank you for the privilege of your business. Please let us know if we can help in the future.
• 16. Because of loyal customers like you, we’re exciting that [Company Name] is growing so fast. Thank you!
• 17. We know the world is full of choices. Thank you for choosing us!
• 18. Thank you for your purchase from [Company Name]. We’re thrilled to have you as a customer and hope our product/service meets your expectations.
• 19. You are the reason we stand strong. Thank you for the privilege of your business.
• 20. Thank you for making your first purchase with [Company Name]! We’re so glad that you found what you were looking for.
• 21. It is our pleasure to work with you. Thank you for making [Company Name] your choice. Your trust in us is greatly appreciated.
• 22. Your business is much appreciated, and we will do our very best to continue to meet your needs.
• 23. Thank you for being our valued customer. We are grateful for the pleasure of serving you and meeting your needs.
• 24. Thanks for shopping at [Company Name]. We hope to have the pleasure of doing business with you in the future.
• 25. We at [Company Name] know you had many options to choose from, we thank you for choosing us.
• 26. Thank you for your order. Your trust in [Company Name] is appreciated.
• 27. We’re grateful for the trust you’ve placed in us. Thank you for your order.
• 28. Thank you for your purchase! We look forward to helping you again in the future.
• 29. Thank you for being an integral part of our business. We are thrilled to have you with us.
• 30. We are so grateful for your recent order and wanted to sincerely thank you for choosing our company. Customers like you are the reason we are in business, and we truly appreciate your support.
• 31. Thank you for your commitment to our company. You’re a valued customer to us.
• 32. It’s our pleasure to serve customers like you. Thank you for your recent business.
• 33. We’re honored to have customers like you. Thank you for your order.
• 34. Thank you for your purchase and your trust in [Company Name]. We are dedicated to serving you.
• 35. We truly appreciate your business and look forward to helping you again soon.
• 36. Your satisfaction is our priority, and we thank you for trusting us with your recent purchase.
• 37. We appreciate your patronage and your confidence in us. Thank you!
• 38. Thank you for making us your first choice, or at least your final choice!
• 39. We are humbled and grateful for your patronage. Thank you for being a loyal [Company Name] customer.
• 40. We are so thankful for your support and enjoy having you as a customer. Your business is greatly appreciated.
• 41. Your decision to choose our company is an affirmation of the values we are dedicated to. Thank you for your business.
• 42. Thank you for your part in maintaining our performance standards and commitment to excellence.
• 43. Every bit of your support is extremely valuable to us. Thank you for your continued loyalty to our brand.
• 45. We are excited to have the opportunity to serve you. Thank you for putting your trust and confidence in our company.
• 46. Making your experience exceptional is our priority, and we thank you for giving us the chance to grow with your business.
• 47. Your feedback and suggestions are cherished, and we’re thrilled to have you as a part of our community. Thank you!
• 48. A huge thanks for thinking of us and choosing us for your recent purchase. We hope to delight you with our products and services.
• 49. We are constantly striving to excel and it is customers like you that make this possible. Thank you for your business!
• 50. It’s customers like you that make our job wonderful. We look forward to serving you again.
• 51. Thank you for being a part of our journey and for believing in us all throughout these years.
• 52. We are truly thankful for your order and the opportunity to serve and work with you.
• 53. It’s a pleasure to have a customer such as yourself who encourages and supports. Thank you.
• 54. Your investment in our products means a lot to us. Thank you for being so amazing!
• 55. As we strive to excel in our industry, we are honored to have clients like you. Thank you.
• 56. A heartfelt thank you for your dedication to our business. We are so grateful for all of your support.
• 57. Thank you for choosing us again. We appreciate your loyalty and are always here if you need anything.
• 58. We’re grateful for the trust you’ve placed in us. Thank you for your repeat business.
• 59. Your continued patronage of [Company Name] is sincerely appreciated. We look forward to serving you again.
• 60. Seeing your satisfaction with our service makes us incredibly thankful. Thank you for your recent business.
• 61. Thank you for bringing your business to us again. Clients like you make our job a pleasure.
• 62. We are thrilled you chose us again! Your ongoing support is greatly appreciated.
• 63. Thank you for being a wonderful and loyal customer and for your support over the years.
• 64. We are thankful for the opportunity to serve you and will do everything possible to make sure you are satisfied.
• 65. Your loyalty as a customer is greatly appreciated. Thank you for your business.
• 66. We are genuinely grateful to you for choosing us as your service provider and giving us the opportunity to grow.
• 67. None of our achievements would be possible without you and your unwavering support. Thank you from [Company Name].
• 68. We are so thankful for your support and enjoy having you as a customer. Your business is greatly appreciated.
• 69. Your decision to choose our company is an affirmation of the values we are dedicated to. Thank you for your business.
• 70. Your continued partnership is highly valued, and we’re proud to have a client like you. Thank you for trusting us with your needs.

10 Ways to Offer Continued Support in Customer Thank-You Notes

• 1. Should you require any further assistance or have any questions, we are always at your service.
• 2. We are eager to assist you with any additional needs or inquiries you may have.
• 3. Please feel free to reach out for any more support or services—we’re ready to help!
• 4. Your satisfaction is our priority, so don’t hesitate to contact us for any future requirements.
• 5. We are always available to accommodate any additional requests or to answer any questions.
• 6. Should there be anything else you need, our team is on standby to offer our assistance.
• 7. We’re committed to your continued satisfaction, so please let us know how we can be of service.
• 8. For any more support or to discuss your future needs, our door is always open.
• 9. We look forward to the opportunity to serve you again—please reach out if you need anything.
• 10. If you need further help or have any questions, our team is just a message or phone call away.

Sample Wordings for Thank-You Notes

New client wording examples.

• “We appreciate your trust in our services and look forward to working with you.”
• “Thank you for choosing us! We’re excited about our future collaboration.”
• “We’re grateful for the opportunity to serve you and help you reach your goals.”

Returning Client Wording Examples

For returning clients, try one of these wordings to express your gratitude for their continued support:

• “We’re so grateful for your loyalty and trust in our team. We promise to continue providing you with excellent service.”
• “Thank you for your continued support. We’re looking forward to future projects together.”
• “We’re honored to have you as a repeat customer. Your satisfaction is our priority.”

Project Completion Wording Examples

Once a project is completed, it’s a perfect time to show your appreciation. Here are some examples for you to send:

• “We just wanted to express our gratitude for the opportunity to have completed this project with you. We’re excited to see its success and can’t wait for the next one!”
• “Thank you for trusting us with your project. We’re proud to have played a part in your journey and looking forward to even more accomplishments together.”
• “We enjoyed working with you and are so glad we could bring your vision to life. Thank you for choosing us.”

Holiday Thank You Wording Examples

During the holiday season, it’s thoughtful to convey your appreciation and wish clients a joyful holiday. Consider these examples:

• “Happy holidays and thank you for your support throughout the year. We look forward to continuing to serve you in the upcoming year.”
• “Wishing you a joyful holiday season and expressing our sincerest gratitude for your business.”
• “Warmest wishes for a festive holiday season, and thank you for being a valued client.”

Anniversary Thank You

Celebrating business milestones is important, and expressing gratitude to clients during these moments will strengthen your relationship. Here are some examples to guide you when writing an anniversary thank-you note:

• “Thank you for being a valued customer over the past [number] years. Your support has been the key to our success and growth.”
• “As we celebrate our [number] anniversary, we’re grateful for your ongoing business and partnership.”
• “Thanks to loyal clients like you, we’ve reached our [number] year in business. Here’s to many more years of success together!”

Product Launch Thank You

A product launch is an exciting time for any business, and showing appreciation to your clients is essential. Use these phrases as inspiration when crafting a thank-you note related to a product launch:

• “Thank you for supporting our recent product launch. Your enthusiasm and feedback have been invaluable.”
• “We’re grateful for your vote of confidence in our latest product. We look forward to serving you even better.”
• “Your support during our product launch was much appreciated. We hope that the new product exceeds your expectations!”

Referral Thank You

Referrals from clients are precious and deserve gratitude. Express your appreciation with these referral thank-you note examples:

• “Thank you for referring [name] to our business. Your trust and support mean the world to us!”
• “We appreciate you sharing your positive experience and recommending us to your network. Thank you for being an amazing advocate for our company.”
• “Your referral has made a significant impact on our business. From the bottom of our hearts, thank you for spreading the word and helping us grow.”

Frequently Asked Questions

What are some examples of professional thank you messages for customers.

• “Thank you for choosing us to serve your needs. Your satisfaction is our top priority.”
• “We greatly appreciate your business and look forward to assisting you in the future.”
• “Thank you for your recent purchase. We hope you enjoy your new product, and we’re here to help if you have any questions.”

How can I express appreciation for support received at work?

• “I truly appreciate your guidance and assistance on this project. It’s been a pleasure working with you.”
• “Your support and encouragement have made a significant impact on my professional success. Thank you.”
• “I’m grateful to have you as part of my team, and I want to extend my appreciation for your valuable input.”

What are the key elements of a well-written client thank-you note?

A well-written client thank you note should include the following elements:

• Personalization : Address the client by name and reference specific details of your interaction.
• Appreciation : Express genuine gratitude for their business, support, or loyalty.
• Offer assistance (if applicable): Let them know you’re available to help and direct them to resources or contact information.

Can you suggest some casual yet professional phrases for thanking customers?

• “Your continued support means the world to us – thank you!”
• “We’re thrilled to have you as a valued customer – your business is greatly appreciated.”
• “Thanks for sticking with us – we aim to always provide you with outstanding service.”

How do I write a thank you message to a customer for their support and loyalty?

Begin by expressing your gratitude for their loyal support, specifically mentioning actions or purchases that demonstrate their commitment. Offer a friendly update on your recent progress or news, and invite them to reach out with any questions, concerns, or future needs. End by reinforcing your appreciation and commitment to serving them.

Dear [Customer’s Name],

Thank you for your unwavering loyalty to [Company Name]. We truly value the trust you’ve placed in our products/services. Your continued support has been paramount to our success, and we wanted to take a moment to express our sincere appreciation.

If there’s anything more we can do for you, please let us know. We’re here for you and look forward to serving you in the future.

Warmest thanks,

[Your Name] [Your Position]

What are some ways to convey gratitude professionally for exceptional service provided?

• “I want to express my sincere thanks for your outstanding service and commitment to excellence.”
• “Your dedication to providing exceptional service has exceeded our expectations, and we are truly grateful.”
• “We are fortunate to have you on our team, and we want you to know how much your hard work and dedication are appreciated.”
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How to Write Professional Thank You Messages for Different Audiences

Thank You Messages: How to Write Them Professionally for Different Audiences

Writing thank you notes is the perfect opportunity to show a client (or anyone else) that you appreciate them . Crafting the perfect message that hits all the right notes and uses the appropriate tone is a skill you should cultivate.

Most of us are used to sending thank you messages to a dear friend or family member , but everyone loves to feel appreciated, including employees, bosses, co-workers, and clients. Imagine the goodwill you might generate by letting your supervisor know what an amazing boss they are. You'd make your boss feel appreciated, which can have such a positive impact on your working relationship . If you're a boss, the same goes for your underlings. An environment in which everyone thanks each other is one where everyone feels better connected. Of course, you don't have to send the best thank you notes ever written. You just need to speak from the heart. Having a great closing to your thank you help, too.

Showing appreciation for co-workers with a professional thank you message indicates acknowledgment for their work and effort. Ready to start sharing some praise and gratitude? Check out Simply Noted to see how you can easily send out professional, personal thank you notes . Also, make sure to send your business thank you cards with Simply Noted!

Related: WHAT MAKES A GOOD BUSINESS THANK YOU CARD?

Here are some examples of meaningful thank you messages fit for the occasion.

WHY SEND A THANK YOU NOTE?

According to research published in Psychological Science , people often underestimate the power of gratitude and overestimate the awkwardness of expressing gratitude. Saying thank you can improve somebody’s happiness and overall well-being. 

Imagine if a thoughtful friend did something nice for you. You'd likely be forever grateful and would work to make certain your wonderful friend knew what a good human being they are. If you could possibly repay their kindness, you would, but you'd certainly want to thank them. Whether you're thanking an individual or your whole team , you should say it in a note. 

  The same holds for   appreciation messages in the business world . When you send clients, coworkers , or other associates wonderful birthday wishes or heartfelt thank you messages you improve your relationship.   Your clients will look more favorably toward you if you tell them, " thank you for being a valued customer." This is a corporate thanksgiving message. They'll appreciate text that makes them feel good. Emotional thank you messages for birthday wishes are a great way to express your feelings.  Stronger relationships mean more satisfied and loyal customers and a better working experience for everyone involved. And when relationships are strong it's easier to win back lost customers .

To add more depth of you note you can also add customer appreciation  quotes. Just remember to send your thank you card on time .

If this isn’t enough to convince you then checkout what co-author Amit Kumar , an assistant professor of marketing at the University of Texas has to say. “If both parties are benefitting from this, I think that’s the type of action we should be pursuing more often in our everyday lives.” 

Showing gratitude can help professional relationships, acknowledge your peers’ effort, and even improve your own mood. So send a handwritten note expressing your thanks whenever it feels appropriate. Sending kind words won't cost you much and can have an outsized impact on your business. 

Here are 4 examples of how to show gratitude on a professional message:

• I am grateful for...
• Thank you for the...
• I appreciate the...
• I am thankful for...

These can be used to start a wide variety of thank you messages .  Such as thank you for your payment template or how to send a thank you message on LinkedIn .  Simply fill in your specific details. Remember that you don't want your thoughts to run on too long, but you also don't want to be flip. Kind messages include enough specifics to be noteworthy, but not too many to overstay their welcome. 

Build a professional thank you message today with Simply Noted.

What makes a professional thank you note?

Curious to what makes a thank you note professional? We got your back, here’s what a professional thank you note should have:

Nice visual presentation : it's advisable to keep it elegant, professional, and organized. That means, avoid flashy and bright colors, and keep it simple. Check out our selection of elegant cards and handwriting fonts at Simply Noted.

Proper grammar : It's best to edit the note or read it a couple of times to make sure the grammar is perfect. Thank you notes with improper grammar indicate a lack of professionalism and may indicate a lack of care and attention.

Personalized message : It's essential to point out details about why you’re thankful so that the recipient recalls the event and sees that you’ve been paying rapt attention. A personalized message can create a meaningful connection between peers and brighten up anyone’s day.

Attention to detail : Since thank you letters are short and to the point, it's vital to pay attention to every detail. If the recipient notices a missing comma or worse, a misspelled name, you’re demonstrating carelessness.

How to say thanks, professionally   

Here are some helpful phrases to say on a professional thank you note :

Thanking The Boss

• You bring out the best in others.
• I’ve learned so much working for you.
• Thanks for being the best boss ever!
• Thank you for believing in me.
• I owe my success to your expert guidance and advice.

Thanking The Client

• Thanks for being a loyal, long-term customer!
• I enjoy working with you and appreciate your help.
• Please keep me informed regarding future projects and work.
• I’m always here to address any concerns or answer any questions.
• Thanks for putting your trust in me.
• Thank you for using our services.
• A thank you agreement. 

Thanking The Employee

• Thanks for making my job so much easier.
• I appreciate your excellent work ethic on this project.
• You’ve made this year a huge success.
• You make our workplace a great environment!

Thanking The Coworker

• I admire you.
• Excellent job on that project!
• Glad you are part of the team.
• I’ve learned so much from you.

Related :HOW TO WRITE A CUSTOMER APPRECIATION LETTER

What content should you include?

A thank you note doesn’t mean much if they don’t know why they received it. So, let them know why you wrote the thank you note.

Don't take the easy way out and say, "Thanks for the generous gift." This short note lacks the personal touch that makes it sincere. If there was a present, mention the specific gift you received. Don't just say it's a lovely gift. Tell your recipient why you like it, what it means to you, or what it will do for your life. Remember, you want your note to stand out from all other notes. Personalize it, make it stand out, and show how you truly feel! These can also include thanksgiving message to clients or sample thank you notes to customers. 

Here are 6 examples of incorporating some feelings into it:

• I am grateful for your warm hospitality .
• Thank you for the lovely candlesticks. They go so perfectly with my [object/location].
• Thank you for your kindness and for listening to my concerns. It really means a lot to me. 
• Thank you for the gift card to my favorite shopping place. It really meant a lot to me.
• Thank you for hosting the holiday party
• Thank you for being at my wedding to celebrate one of the most important events in my life.
• Thank you for your agreement on our recent business arrangement.  

Let Simply Noted help you write and send the perfect thank you letter.

Mention Your Reason for Being Thankful

Whether you're sending appreciation messages for work colleagues or nice thank you message for colleagues, mentioning the reason for your appreciation greeting message will indicate your appreciation for the gift or how it has helped you. This is often the second part of the sentence in the thank you note, such as a  thank you message for service provided.

Here is an example:

• Your help during my most difficult times made me feel extremely relieved and appreciated.
• Thank you for you kind words for when I was leaving the company . Your kindness and gratitude were so helpful during these trying times.

Here are a few other things to write:

• With the freezing weather in New York, the scarf was a very thoughtful gift.
• You put a lot of time into getting your home ready for my visit, and I appreciate your hospitality and kindness.

Putting it All Together

• Thank you so much for the thoughtful gift. Not only are you an esteemed colleague, but you've also become an amazing friend. You've brought so much happiness to my personal and professional lives. Please accept my warm wishes and generous thanks for your kind gesture. You're such a thoughtful friend. I look forward to working with you for years to come. 
• I can't tell you how delighted I was to learn that you'd passed our name onto one of your associates. Your thoughtfulness means a lot to our company and to me personally. We really appreciate the recognition that our efforts are making a difference for people. I feel blessed to have the opportunity to provide winning service to your generous referral. Thanks! 
• Welcome aboard! We're so grateful for your recent purchase. It brings us so much joy to see our product making people's life brighter. Finding great customers is such an important part of what we do, and we know you have a busy schedule, so we'd like to send you a generous gift and discounts on future purchases. 
• Dear boss. I wanted to thank you for being such a wonderful boss. You have a precious gift for leadership that I find admirable. You helped guide our department through a challenging time, and instead of losing ground you led forward and helped us a new level of productivity. I hope this thank you card helps you recognize what an amazing person you are. Thank for you thoughtful gifts . They're always appreciated. 
• On behalf of everyone in the company, I wanted to express our appreciation for your dedicated service. It's been an honor working with you, and we're excited about the future. Thanks so much for being part of our team! 
• I wanted to take a moment to thank you for all your hard work lately. It's really been noticed and appreciated. I know you've been putting in a lot of extra effort, and I just wanted to let you know that it hasn't gone unnoticed. Thanks for being so understanding and keep up the great work! 
• Thank you so much for all your help in getting our event together, and thank you for your custom finishing work. We couldn't have done it without you! Your support was invaluable and we really appreciate it. Thanks again for everything. 
• Thank you so much for thinking of us and passing along our information to your friends and family. We're truly grateful for any referrals , and we know that your friends will be in good hands with our company. Thank you again for your support! We appreciate it more than you can imagine. 

• Words cannot express how grateful I am for your guidance and support throughout my career. You have helped me grow into the professional I am today, and for that, I will be forever grateful. You have always been there for me when I needed it most, and I can't thank you enough for your support. great mentor is hard to come by, and I feel lucky to have you in my life. Thank you for always being there for me. I look forward to continuing to learn from you in the years to come. 
• Thank you all so much for the incredible work you've been doing lately. I know we're all under a lot of pressure, but you've been handling it like champions. I'm really proud to be a part of this team, and I know we're going to get through this tough time stronger than ever. Thank you for your dedication. 
• Big thank you to our amazing customers! We truly appreciate your business and we're grateful for your support. Thank you for being a part of our company and helping us grow. We look forward to serving you for many years to come. 
• Thank you so much for your kind words about our company. We're happy to know that you've had great experience working with us and that you would recommend us to your friends and family. We truly appreciate your support! 
• Thank you for taking the time to write a review about our company. We're happy to know that you had a positive experience and we appreciate your feedback. We hope you'll continue to use our products and services in the future. 
• Thank you so much for your donation to our cause. We're truly grateful for your support, and we know that your generosity will make a difference in the lives of those we serve. Thank you again for your kindness and compassion. heartfelt thank you to our veterans and their families for their service and sacrifice. We're grateful for your courage and dedication, and we honor your memory today. Thank you for everything you've done for our country. 
• Thank you to all of the essential workers who are keeping our country running during these challenging times. We know it's not easy, but big thank you to our employees! We appreciate everything you do to keep our company running smoothly. Thank you for your hard work and dedication. We couldn't do it without you! 
• Thank you so much for being a loyal member of our team. We appreciate your commitment and we're grateful for everything you do to help us succeed. Thanks for being great big thank you to our wonderful suppliers who help us provide the best products and services to our customers. We appreciate your partnership and we're looking forward to working with you for many years to come.

ADD A CLOSING STATEMENT

You can write a minimum of two sentences for your closing , depending on how well you know the other person and what you want to say.

Here are some examples on ending the note :

• We would love to meet up for dinner soon. Let us know when you’re free!
• If you need a friend, don't hesitate to call. I’ll always be here for you!
• Give us a call before you come so we can clear our schedule.

What tone of voice should you use?

It depends on the relationship . For example, if you are close friends with that person, then keep it friendly and personal. If that person is your manager, coworker, client, or employee, then it's best to be professional and formal.

It may not seem like it, but tone is extremely important to personalization and standing out. 

According to American Recruiters , there are 9 main categories of tone:

• Pessimistic

It doesn’t take a linguist to know what kind of tone to use in your thank you messages. 

P.S. Don’t use horror, pessimistic, and sad tones. Opt for somewhere between joyful, serious, and optimistic, and decide whether or not you should be more formal or informal based on your relationship with the recipient.

Ending the note

Personal signatures focus on the relationship with the other person. If you have some phrases you commonly use together, then this is the place to use it. 

If not, then come up with something that leaves the other person feeling good about the thank you note.

Here are some great ending examples:

• Thanks again
• Friends always
• Pals forever
• Affectionately

How to send the thank you message

The best way to send a thank-you note with thank you for your business sayings is through Simply Noted , which lets you send scalable handwritten thank you notes .

With Simply Noted, clients can select one of our beautiful thank you cards or create their own. Then, they write their message and give us the list of their contacts. We use this information to personalize and address each card.

Once everything is done, we will handle the production and shipment of every order to ensure that it gets to the proper destination in time.

When to send it

The best time to send a thank-you note is right after you receive the gift or whatever that the person has helped you with. 

However, if a week or two has passed, It's still a good idea to send that note. Keep in mind that one of the biggest mistakes people make is procrastinating on sending a thank you note.

According to a survey by Accountemps , 80% of hiring managers find thank you notes helpful when reviewing candidates.

However, only one-fourth of hiring managers receive thank-you notes from applicants, which means that taking 10 minutes to compose these notes to employers after the interview is one of the easiest and useful strategies to set yourself apart from the competition. 

Fortunately, Simply Noted understands the importance of sending the right message. Because of that, people can send multiple professional messages to their client, boss, and coworker. With such innovation, the possibilities are endless to show someone gratitude.

Related: THE VALUE OF AUTOMATED THANK YOU CARDS IN BUSINESS

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