Traveling with an insulin pump

It is important to check your glucose levels more frequently while you are traveling. All of these factors can affect your diabetes control: the routine hassle and stress of travel; changes in time zones, schedules, and activity levels; and unpredictable meal times and types of food. Be extra attentive to monitoring your glucose levels frequently, and be prepared to respond if needed.

Before you travel, review our general travel tips, see how to update the time on your device, and read through our travel checklist just to make sure you have everything you need.

Travel Loaner Program

For U.S.-based customers, the Travel Loaner Program allows you to take a "backup" insulin pump for a fee of $50 (USD) every 90 days. Take a "backup" loaner pump when you:

  • Go on a cruise
  • Travel to Hawaii or Alaska
  • Travel internationally

Complete the Travel Loaner form and submit it at least 2 weeks prior to your trip to ensure on-time delivery. A signature is required upon delivery and you will need to return the travel loaner when you arrive back home.

Note: The program only includes insulin pumps and does not include blood glucose meters or CGM devices.

Travel checklist

Note: Make sure you have more than enough insulin pump supplies for your trip. Keep in mind that depending on your insurance and quantity of supplies, it may take up to 14 days to get your supplies refilled. Place an order when you have your trip planned to make sure you get your supplies in time to pack.

Use the following checklist as a guideline to remind you of important items to take on your trip. All of these items may not apply.

  • Extra insulin with a current prescription
  • Insulin pump reservoirs
  • Insulin pump infusion sets
  • Insertion device for infusion sets
  • CGM transmitter
  • CGM charger
  • Glucose sensors
  • Insertion device for sensors
  • Tapes and adhesives
  • Pump batteries
  • Blood glucose meter
  • Test strips and lancets
  • Glucose tablets or fast-acting sugar
  • Ketone strips
  • Emergency card with airport information for your MiniMed™ 780G system , MiniMed™ 770G system , MiniMed™ 670G system , MiniMed™ 630G system
  • Document with current pump settings
  • Insulin syringes for emergency injections and dosing instructions from your doctor
  • Alcohol wipes

We recommend that you print out the travel checklist to keep handy.

It is important that you check your glucose more frequently while you are traveling. The routine hassle of travel, including stress, changes in time zones, schedules, and activity levels, meal times and types of food, can all affect your diabetes control. Be extra attentive to monitoring your glucose frequently, and be prepared to respond if needed.

Airport security

Insulin pumps are designed to withstand common electromagnetic interference, including some airport security systems. Taking an insulin pump through airport security is quite common. It is always a good idea to carry the Airport Information Card for your MiniMed™ 780G system , MiniMed™ 770G system , MiniMed™ 670G system , or your MiniMed™ 630G system (located in the front pocket of your user guide) when you are traveling.

Because travel rules are subject to change, it is advisable to check with the Transportation Security Administration (TSA) before traveling. You can find TSA information here or by calling 1-866-289-9673. International passengers should consult their individual air carriers for international regulations.

  • Your pump should not go through the X-ray machine that is used for carry-on or checked luggage.
  • The full-body scanner is also a form of X-ray. If you choose to go through the full-body scanner, you will need to disconnect and remove your insulin pump, and, if using continuous glucose monitoring (CGM), remove your sensor and transmitter prior to the scan.
  • Your infusion set should be disconnected at your site when going through the full-body scanner.
  • To avoid removing your devices, you should request an alternative screening process that does not use X-ray.
  • Your insulin pump, infusion set, reservoir, and CGM system can withstand exposure to airport metal detectors used at airport security checkpoints.

Equipment interference

Read about guidelines for equipment interference , including the Federal Aviation Administration (FAA) requirements that devices with radio frequency capabilities should not be used on an aircraft.

All of these factors can affect your diabetes control: the routine hassle and stress of travel; changes in time zones, schedules, and activity levels; and unpredictable meal times and types of food. Be extra attentive to monitoring your glucose frequently, and be prepared to respond if needed.

Our tips on flying and airport security guidelines apply to travel within the United States. These tips are subject to change, so please also check with the Transportation Security Administration (TSA) . International passengers should consult their individual air carriers for international regulations.

Insulin pumps and blood glucose meters Manually check your glucose levels using a blood glucose meter.

Personal CGM If you wear a CGM device, it is safe for use on U.S. commercial airlines. If questioned by airline personnel about the use of your device, please show them your Airport Information Card. If they still request that you turn off your CGM device, you must comply. If you are asked to turn off your CGM device, you will have a "data gap" when uploading data into CareLink™ Personal Software, where information is missing from the period of time when your CGM system was turned off.

Updating the time on your insulin pump

As you travel through different time zones, you should remember to update the time on your insulin pump and blood glucose (BG) meter.

  • Updating the time on the MiniMed™ 780G system
  • Updating the time on the MiniMed™ 770G system
  • Updating the time on the MiniMed™ 670G system
  • Updating the time on the MiniMed™ 630G system
  • Updating the time on the MiniMed™ 530G and MiniMed™ Paradigm™ Revel™ pump

Note: Speak with your healthcare provider before you travel to get their advice on which settings and time adjustments will be best for you.

You will want to pay extra attention to updating the time on your insulin pump:

  • If you have multiple basal rates, or carb ratios, or targets that vary significantly throughout the day
  • If you experience dawn phenomenon
  • If you experience low blood glucose in the middle of the night
  • If you are traveling far distances (with a time zone change of more than three hours)

Make sure to check your glucose more frequently while traveling, especially when a time change is involved.

Note: To update the time and date on your blood glucose meter, refer to the instructions for use.

Medtronic support in the United States and when traveling overseas

  • Where to find the serial number on the MiniMed™ 780G system
  • Where to find the serial number on the MiniMed™ 770G system
  • Where to find the serial number on the MiniMed™ 670G system
  • Where to find the serial number on the MiniMed™ 630G system
  • Where to find the serial number on the MiniMed™ 530G and MiniMed™ Paradigm Revel pump
  • For calls from outside the United States: +1-818-576-5555
  • A list of Medtronic Worldwide Sales Offices may be able to help you source extra insulin pump supplies or CGM supplies should something unexpected happen.
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  • Device history
  • Request replacements
  • View all products
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  • Insulin Pump Systems
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  • Infusion Sets
  • Tapes and Prep Wipes
  • Infusion Set Insertion Devices
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  • Accessories
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  • CareLink™ Personal Software
  • Training and support
  • Frequently asked questions
  • Get in touch

Avoid delivery delays by using the verified shipping address suggested. If the suggested address is not correct, you may choose to keep the address entered.

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Travel Loaner Program

Medtronic is pleased to provide the Travel Loaner Program to all existing US-based customers for a fee of $50 for travel up to 90 days* in length. This program allows you to borrow a Medtronic insulin pump when traveling internationally or outside of the 48 contiguous United States, ensuring you have a reliable back-up insulin pump — just in case.

Complete the Travel Loaner form below and submit it at least 14 business days prior to your trip to ensure on-time delivery. A signature is required upon delivery and you will need to return the Travel Loaner insulin pump when you arrive back home.**

A valid prescription is required for all medical devices. If you do not have a valid prescription on file you will be required to provide one in order for us to process your request.

Patient information, contact details, travel details, payment information.

tandem diabetes travel loaner pump

Note: Medtronic may be experiencing inventory constraints which can cause delays in receiving your order. We recommend you contact your doctor to prepare a back-up plan in case a Travel Loaner insulin pump is not available prior to your departure.

* Please understand that if we do not receive the Travel Loaner insulin pump within two weeks of your estimated return date (not to exceed 90 days from the date of departure), we must apply the replacement cost charge of US $3,600 to your credit card (in either a lump sum or monthly installments, at our discretion).

** The program only includes insulin pumps and does not include blood glucose meters or continuous glucose monitoring (CGM) devices.

© 2024 Medtronic. All rights reserved. Medtronic, Medtronic logo and Engineering the extraordinary are trademarks of Medtronic. Third party brands are trademarks of their respective owners. All other brands are trademarks of a Medtronic company.

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TRAVEL RESOURCES EDUCATION AND SUPPORT

We are not offering travel loaners at this time. Sorry for the inconvenience.

RESOURCES TO GET YOU STARTED

  • Travel support from Medtronic
  • Travel checklist
  • Preparing to fly
  • Airport security guidelines

If you have technical issues with your Medtronic insulin pump or continuous glucose monitoring (CGM) system, call our 24-hour hotline: 1-800-284-4416.

TRAVEL LOANER PROGRAM

The Travel Loaner Program allows you to take a "back-up" insulin pump for trips outside of Canada or in very remote areas in Canada.  There is no fee unless your form is received late prior to departure.  For over a 90-day use, there is a charge of $50 a month.  Take a "back-up" pump when you:

  • Go on a cruise
  • Travel to remote areas in Canada 
  • Travel internationally

Complete the Travel Loaner form and submit it at least 2 weeks prior to your trip to ensure on-time delivery. A signature is required upon delivery and you will need to return the travel loaner when you arrive back home.

Note: The program only includes insulin pumps and does not include blood glucose meters or CGM devices. 

Joanne riding horse

TRAVEL CHECKLIST

Make sure you have plenty of extra insulin pump supplies in advance of travel. 

Use the following checklist as a guideline to remind you of important items you may need to take:

  • Extra insulin with a current prescription and pharmaceutical labelling
  • Insulin pump reservoirs
  • Insulin pump infusion sets
  • Insertion device for infusion sets
  • CGM transmitter
  • CGM charger
  • Glucose sensors
  • Insertion device for sensors
  • Tapes and adhesives
  • AAA batteries (Energizer ® for optimal performance -  MiniMed 670G, Veo)
  • AA batteries (Energizer® for optimal performance - MiniMed 630G)
  • Blood glucose meter
  • Test strips and lancets
  • Glucose tablets or fast-acting sugar
  • Ketone strips
  • Airport information card
  • Document with current pump settings
  • Insulin syringes for emergency injections and dosing instructions from your doctor

PREPARING TO FLY

It is important that you test your blood glucose (BG) more frequently while you are traveling. The routine hassle of travel, including stress, changes in time zones, schedules and activity levels, meal times and types of food, can all affect your diabetes control. Be extra attentive to monitoring your BG frequently and be prepared to respond if needed.

INSULIN PUMPS AND BLOOD GLUCOSE METERS

When on an airplane, you should go to Utilities > Connect Devices > Meters pump screen, select OFF, and press ACT to unlink your meter from your insulin pump. Manually test your glucose levels using a blood glucose meter.

PERSONAL CGM

If you wear a CGM device, it is typically safe for use on commercial airlines. If questioned by airline personnel about the use of your device, please show them your airport information card . If they still request that you turn off your CGM device, you must comply.

If you are asked to turn off your CGM device, you will have a "data gap" when uploading data into CareLink® Personal Software , where information is missing from the period when your CGM system was turned off.

AIRPORT SECURITY GUIDELINES

Equipment interference.

Insulin pumps are designed to withstand common electromagnetic interference, including some airport security systems. Taking an insulin pump through airport security is quite common. It is always a good idea to carry the airport information card (located in the front pocket of your user guide) when you are traveling.

INSULIN PUMPS, PERSONAL CGM, AND SECURITY

  • When flying with an insulin pump or CGM system, you can continue to wear your device while going through common security systems such as an airport metal detector as it will not harm the device or trigger an alarm. Do not send the devices through the x-ray machine.
  • You need to remove your insulin pump and CGM (sensor and transmitter) while going through an airport body scanner. If you do not wish to remove your devices, you may request an alternative pat-down screening process.
  • Notify security screeners that you have diabetes, that you are wearing an insulin pump and are carrying supplies with you.

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Information on this site should not be used as a substitute for talking with your doctor. Always talk with your doctor about diagnosis and treatment information.

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  • Infusion Pumps

Insulin Pumps: Tips for Using Your Insulin Pump at Home

Woman wearing an insulin pump and continuous glucose monitor (CGM).

An insulin pump is a device that delivers insulin under the skin through a small plastic tube (catheter). The device can deliver insulin continuously, on demand before meals, or to correct high glucose levels. Insulin pumps can help flexibly manage blood glucose levels, allowing for the right amount of insulin to be delivered without injections. They can be worn on the body using a band, belt, pouch, clip, or tape. Read on to learn more about how to safely use your insulin pump.

On this page:

Before using your insulin pump, using your insulin pump, managing the most common problems with an insulin pump, seeking medical assistance for problems with your insulin pump, preparing for a power outage or natural disaster, traveling with your insulin pump, reporting insulin pump-related problems and injuries, caring for children who need insulin pumps.

  • Additional Resources

You should:

  • Be sure you understand the signs and symptoms of high and low blood sugar so you can recognize them early if they occur.
  • If you have access to a pump trainer, ask for a hands-on demonstration. Alternatively, your health care provider or a diabetes educator can go over device use with you. 
  • You can also review videos and/or pictures provided in the training materials provided by the pump company or from your pump trainer. 
  • If you still have questions about the safe use of your insulin pump, contact the pump company to arrange for additional training.
  • Consider inviting your family or other care partners to complete the training with you and practice with you.
  • Ask questions and take notes.
  • Contact your health care provider or the pump company’s technical support line if you have questions during training or if questions arise during routine device use.
  • Make sure you understand how to use the insulin pump.
  • Know what information is displayed on the insulin pump screen and what you should expect to see during routine device use.
  • Understand what types of alarms and error messages are possible and what to do if they appear, including how to enable/disable them and adjust these settings based on your needs.
  • Review your medical condition, allergies, and possible reactions to using this device. 
  • Discuss what situations might arise that would make it unsafe for you to continue using an insulin pump (for example, any medications you must avoid, etc.). 
  • Develop a back-up plan, including supplies, for resuming your insulin regimen in case of pump failure.
  • Confirm the settings you have entered to ensure you did not make any errors that may result in the pump delivering too little or too much insulin.
  • Check the user guide of your insulin pump to ensure the insulin product you have is included on the list of compatible insulin products. If not, confirm with your health care provider that you have the correct medication, then call the pump company to check if you can use it with the pump. If you cannot use it with your pump, then contact your health care provider.
  • Check the insulin expiration date before using.
  • Review proper storage of insulin (for example, if your insulin requires refrigeration). 
  • Understand how to use your pump before you use it. Do not begin using your insulin pump if you do not feel the training has answered all your questions.
  • Talk with your health care provider before making changes to your insulin pump settings. Discuss what, if any, changes to your insulin pump settings or the way you use your pump may be needed to minimize over- or under- delivery of insulin. 
  • Contact the pump company or your health care provider whenever you have questions.

Your health care provider should:

  • Assess your health status and review your allergies with you.
  • Discuss what to look out for in terms of potential medication side effects and allergic reactions. 
  • Provide you with initial insulin pump therapy settings that you will manually enter into your insulin pump after completion of the training.
  • Adjust your insulin pump therapy settings as needed, such as at periodic visits (for example, every 3 months), or if you call the office to report a persistent issue (for example, blood sugar going high overnight for several days) or encounter an unexpected circumstance (for example, you will be fasting for a surgery and want to know how to adjust your insulin). 
  • Address any concerns or questions you have about your insulin pump therapy settings, such as baseline (basal) rate settings or intermittent (bolus) insulin doses.
  • Discuss proper storage of medicine. 
  • Teach you about proper use and maintenance of your pump.
  • Provide you with “sick day rules” about adjustments to your insulin pump settings for special circumstances, such as illness or before a medical procedure.
  • Discuss the safe disposal of any non-reusable parts, including the disposal of needles in a sharps container (a thick, plastic, leak-proof, capped container to reduce the chance of needlestick injuries).
  • Give you emergency contact phone numbers that you can call anytime, day or night.

Your pump company will:

  • Have a customer service phone number available 24 hours a day for any pump questions and to report an event where you may be concerned your insulin pump did not work properly.
  • Help you with pump troubleshooting and malfunctions.
  • Handle all repairs or replacements of your pump and pump-related parts.
  • Investigate any report of possible insulin pump malfunction.
  • If you have used these products, wash your hands with soap and water for 20 seconds and dry them with a clean paper towel before using your pump.
  • Change batteries or recharge your pump as directed in the pump user guide.
  • Follow pump-specific instructions for how and when to change insulin in the pump reservoir and when to change infusion sets and rotate infusion sites.
  • Regularly monitor your glucose levels with a continuous glucose monitor (CGM) or blood glucose meter.

Too much or too little insulin delivery

The amount of insulin you need can change for many reasons, including diet, time of day, exercise, illness, and other factors. If the amount of insulin your pump delivers does not match your insulin needs, or if the pump malfunctions and delivers more or less insulin than it is programmed to deliver, you can have low blood sugar (hypoglycemia) or high blood sugar (hyperglycemia).

To help prevent over- or under-delivery of insulin:

  • Prime your infusion set before it is attached to your body. Never prime your infusion set while it is attached to your body because this can cause you to receive more insulin than intended. When starting a new infusion set, follow pump-specific instructions for priming. 
  • Note: While most insulin pumps can detect blockages and sound an alert, sometimes the pump may not detect blockages right away. Also, be aware that in general, insulin pumps cannot detect leaks.
  • For more information on the treatment of high blood sugar, please see the section below “ In Case of High Blood Sugar .”
  • Be careful not to overestimate carbohydrates, as that can lead to too much insulin being given and a low blood sugar.
  • Always consult your health care provider before changing your insulin pump settings.

If you think you have received too much or too little insulin:

  • Monitor your glucose frequently to watch for low or high readings.
  • If you are using a continuous glucose monitor (CGM) and your symptoms do not match the glucose value displayed, confirm the measurement with a fingerstick blood glucose meter.

In case of low blood sugar (hypoglycemia):

  • Take 15 grams of fast-acting carbohydrates, such as juice (be sure it is not sugar-free), glucose gel, or glucose tablets to bring your blood sugar up quickly. 
  • Check your glucose again in 15 minutes to make sure your glucose has come up. If it is still low, repeat the step above.
  • Your health care provider may also prescribe you a medication like glucagon which you or a family member can inject in case of severely low blood sugar. 
  • Monitor your glucose levels closely until your glucose levels are back to normal.
  • If you are not sure why your glucose was low (sometimes there is a clear explanation such as a skipped meal), check to be sure your pump settings are correct and contact your health care provider for further guidance.
  • If you continue to have low glucose after the steps above, you should contact your health care provider. You may need to pause or remove your pump until you see your health care provider. 

In case of high blood sugar (hyperglycemia):

  • Check that your pump settings are correct.
  • Check to see if insulin is being delivered.
  • Check your pump and tubing for a blockage, kink, leak, or air bubbles. 
  • Follow pump-specific instructions for how to respond to blockage alarms.
  • Reference your pump’s user guide as needed to help correct any problems. If you can’t find the paper user guide, check to see if your specific pump has a user guide available on the manufacturer’s website. 
  • Don’t hesitate to call the pump manufacturer or your health care provider if needed.
  • Be sure you have backup pump replacement supplies and insulin injection supplies on hand in case there is a problem with your pump and you are unable to get it working again in a timely fashion.
  • Give a correction insulin bolus dose as directed by your health care provider. Typically, you may see your glucose level start to decrease after 30-60 minutes, and the dose to have its full effect at 3-4 hours (however, this is a general guide – always confirm with your healthcare provider what timing you should expect in your particular case). Ask your health care provider when you should recheck your blood sugar and how soon you can give another correction dose. Do not deliver multiple doses quickly as it can lead to overcorrection. 
  • Monitor your insulin pump and your glucose levels closely until your blood sugar levels are back to normal. 
  • If your blood sugar levels are not improving as expected or if you are not sure what led to your high blood sugar levels, contact your health care provider.

Wrong pump programming

  • Check the pump screen to be sure programmed basal rates timing and dosages match the treatment plan provided to you by your health care provider. 
  • If the rate, timing, or dosage differs, contact your health care provider for clarification and assistance as soon as possible.
  • Talk to your health care provider about whether you might need to adjust infusion schedules when traveling to different time zones.
  • Basal insulin delivery profiles can vary throughout the day and night to match your insulin needs. You pump must have correct date and time settings to make sure they match your insulin needs.

Wrong insulin prescription

Call your health care provider immediately if you think: 

  • your insulin pump settings are not correct, 
  • your insulin needs have changed since your last visit based on a change in your glucose level patterns, or 
  • you may have received the wrong type of insulin for your pump.

Missing parts

  • Your insulin pump prescription should also include all the necessary parts for using and regularly changing the non-reusable parts of the pump system, such as insulin pump reservoirs, infusion sets, or other disposable components. 
  • If you think you are missing or received an incorrect pump part, please contact your health care provider immediately. 
  • If you are not sure how to use a provided pump part, please check the User Guide or contact your insulin pump trainer or the technical support line of the pump company.

Batteries and insulin pump recharging

  • Change batteries or recharge your pump according to pump-specific instructions. 
  • Read the FDA’s tips to help charge medical devices safely and avoid overheating .
  • Do not ignore alarms.
  • Always keep an extra supply of new batteries with you.
  • Call your pump provider if you have questions about which types of batteries to use, how to recharge your pump, or if you experience problems such as shorter than expected battery life.

Call 911 for any health emergencies, including:

  • Extremely high blood sugar or high blood sugar associated with symptoms of nausea, vomiting, shortness of breath, confusion, or loss of consciousness
  • Extremely low blood sugar, low blood sugar that do not respond to fast-acting carbohydrates, or low blood sugar associated with symptoms of confusion, altered mental status, or loss of consciousness
  • Trouble breathing
  • Confusion or changes in behavior or level of alertness
  • Difficulty walking or talking
  • Anaphylaxis (a serious allergic reaction)

Contact your health care provider if you:

  • Pus-like discharge
  • Skin redness, swelling, warmth, firmness
  • Develop persistent hyperglycemia or hypoglycemia that you cannot correct on your own
  • Your health care provider will review with you the potential for interference between CT and Electronic Medical Devices, such as your insulin pump .
  • Keep extra pump batteries on hand (if applicable) and know how to replace them.
  • Keep extra pump parts, such as infusion sets and pump reservoirs, on hand.
  • Have back-up insulin supplies, including insulin pens, pen needles, insulin vials, or syringes, and know how to use them—including the specific doses—in case of extended power outage or communication issues where you may not be able to reach your health care provider promptly. 
  • Review the storage temperature requirements for your insulin. Most insulin products for use in pumps can be stored for up to 28 days at room temperature. 
  • Keep emergency and after-hours phone numbers handy. If you keep these numbers in your cell phone, be sure to have a back-up physical copy of the numbers somewhere in your home in case your cell phone runs out of power during an emergency.
  • Have a flashlight available.

Airplane travel

  • Before going to the airport, contact the Transportation Security Administration (TSA) Consumer Response Center toll-free at 1-866-289-9673 with questions about traveling with your pump.
  • Always pack your pump supplies, including insulin, in your carry-on luggage. Do not pack your supplies in checked luggage as it could get delayed, lost, or broken.
  • Label insulin vials and needles.
  • Refer to the User Guide for your insulin pump for travel instructions or ask your pump supplier and health care provider about additional needs or precautions when traveling with your specific device.
  • If manual screening is recommended, before going through a security screening station, inform the staff that you have an insulin pump or continuous glucose monitor.
  • If the pump supplier recommends not exposing the pump to airport scanners, inform the TSA officer that you do not want your device screened by x-ray or body scanner, and they will conduct alternative screening.
  • After going through security, check the status of your pump.
  • Bring extra snacks, glucose gel, or glucose tablets in the event of a low blood sugar during travel. 

Foreign travel

  • Review the U.S. Department of State web pages about Your Health Abroad and Travelers with Disabilities , and the Centers for Disease Control and Prevention (CDC) web page about Traveling Abroad with Medicine . 
  • If it does not, check with your pump supplier and follow their recommendations for charging, such using as a converter for the power source (voltage and frequency) and an adapter for the plug so that your pump will work. 
  • Only use charging components supplied or recommended by your pump supplier. See the FDA’s tips to help charge medical devices safely and avoid overheating .
  • Consider the reliability of the electrical system and your access to it.
  • The necessary battery type may not be available in other countries. 
  • Consider the reliability of the electrical system and your access to it when deciding how many extra batteries to bring.
  • This equipment may not be available in other countries. 
  • When assessing the amounts to bring, consider the number of doses/infusions you will need during your travel, including during any potential travel delays.
  • If you have any concerns or if you are traveling with other medications that you are concerned may be restricted (like opiate pain medications), contact the U.S. embassy in your destination and in any layover countries.  
  • Getting enough medicine for the duration of your trip, including planning for any travel delays.
  • Having appropriate documentation, such as copies of prescriptions or letters documenting medical conditions, as recommended by the U.S. embassy in your destination and any layover countries.
  • Storing your medications, including your expected access to reliable refrigeration (as needed).
  • Adjusting infusion schedules when traveling to different time zones.

Report any problems with your insulin pump to each of the following:

  • Your health care provider
  • Your pump supplier
  • The FDA’s MedWatch online or at 1-800-332-1088 (24 hours a day)
  • Use language your child will understand.
  • Encourage your child to ask questions.
  • Be honest and try to use positive words and pictures.
  • Allow children to assist with their own care, when age appropriate.
  • For a small child, try play-acting with a doll to show what will happen and how they can help, including what symptoms they may feel when glucose is very low or very high so they are aware they should alert you if these occur.
  • A younger child may need to be checked more often than an older child.
  • Ask about resources in the community, including at school and camp.
  • Report any change in your child's physical or mental condition to your child’s health care provider right away. 
  • Ask your child’s health care provider about resources for adjusting to their condition or using an insulin pump.
  • Encourage children to play in a manner that will avoid dislodging or damaging their insulin pump and to tell an adult if they think something is wrong with their pump or infusion site.
  • If you have any concerns, speak with your child’s health care provider.

Additional resources

  • Infusion Pumps: Tips for Using Your Pump at Home
  • Insulin pumps: MedlinePlus Medical Encyclopedia (NIH)

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COMMENTS

  1. Traveling with an insulin pump from Tandem Diabetes Care

    The travel loaner must be returned unopened or with an accompanying authorized return number set up in advance with Customer Support. If opened without the appropriate authorization from Customer Technical Support, you will be charged for the replacement. For more information, give us a call at (877) 801-6901.

  2. The Benefits Program

    Pump Loaner Program. Traveling and can't easily receive shipments? Borrow a backup insulin pump for the duration of your trip. 24/7 Customer Support. ... Tandem insulin pumps are intended for the subcutaneous delivery of insulin, at set and variable rates, for the management of diabetes mellitus in persons requiring insulin. ...

  3. Six Hacks for Traveling with Diabetes

    Oh, and Tandem offers a traveler loaner program for additional peace of mind. If you will be traveling to areas outside of the US (or Canada if you live there) or where you can't easily receive shipments, you can take a second pump with you. For more information, give them a call at (877) 801-6901.

  4. PDF FLYING WITH YOUR Tandem Insulin Pump

    security agent during the screening.If you have any questions about traveling with your insulin pump, please visit tandemdiabetes.com or call Tandem Diabetes Care. Customer Support at (877) 801-6901. We are here f. Dear TSA or airport representative,This is an insulin pump from Tandem Diabetes Care, a medically necessary medi.

  5. Traveling with an insulin pump

    For U.S.-based customers, the Travel Loaner Program allows you to take a "backup" insulin pump for a fee of $50 (USD) every 90 days. Take a "backup" loaner pump when you: Go on a cruise; Travel to Hawaii or Alaska; Travel internationally; Complete the Travel Loaner form and submit it at least 2 weeks prior to your trip to ensure on-time delivery. A signature is required upon delivery and you ...

  6. PDF Tandem Insulin Pump

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  7. PDF Flying with your Tandem t:slim X2 Insulin Pump

    insulin pump. If you have any questions about this device, please call Air Liquide on 0800 012 1560. We are available 24 hours a day, 7 days a week. Sincerely, Air Liquide Diabetes Team UK support for Tandem Insulin Pumps Customer Service - 0800 012 1560 Metal Detectors X-rays, including full body scanners and luggage screening machines

  8. Support Center

    Product Support Insulin Pumps & Infusion Sets View Articles CGM Support Continuous Glucose Monitoring Support & Troubleshooting View Articles Mobile App & Web Platform t:connect Mobile App & Tandem Source View Articles

  9. Travel Loaner Program

    Medtronic is pleased to provide the Travel Loaner Program to all existing US-based customers for a fee of $50 for travel up to 90 days* in length. This program allows you to borrow a Medtronic insulin pump when traveling internationally or outside of the 48 contiguous United States, ensuring you have a reliable back-up insulin pump — just in ...

  10. Are you planning a trip with your...

    Don't forget to give us a call at 877-801-6901 about our Travel Loaner Program! Our program helps... Facebook. Email or phone: Password: Forgot account? Sign Up. See more of Tandem Diabetes Care on Facebook. ... For quality insulin pump assistance, contact Tandem customer service for pump information, no-obligation health insurance checks ...

  11. Tandem Loaner Pump International Travel : r/diabetes_t1

    r/diabetes_t1. We're a forum for the discussion of Type 1 diabetes including treatment, research, moral support, rants, diabetes technology and CGM graphs. MembersOnline. •. QueenEleanorr. ADMIN MOD. Tandem Loaner Pump International Travel. Looking for people's experiences and advice regarding international travel and a loaner pump. When I've ...

  12. Travel Easily with Tips from Kerri Sparling

    You have the right to travel as a person with diabetes! And you have the right to bring what is necessary for you to travel safely. This includes your insulin pump, continuous glucose monitor, insulin, glucose meter, and any other necessary medications. If you have specific questions or concerns about air travel and diabetes, contact TSA Cares ...

  13. Diabetes Treatment

    The Travel Loaner Program allows you to take a "back-up" insulin pump for trips outside of Canada or in very remote areas in Canada. There is no fee unless your form is received late prior to departure. For over a 90-day use, there is a charge of $50 a month. Take a "back-up" pump when you: Go on a cruise. Travel to remote areas in Canada.

  14. LPT: You can borrow a loaner pump for travel : r/Type1Diabetes

    LPT: You can borrow a loaner pump for travel. Insulin Pumps. I use a tandem pump, and recently learned that you can work with them to get a loaner pump to take with you if you are traveling out of the US because they don't ship internationally. That way, if you have an issue with yours, you call them and they authorize you to open the new pump ...

  15. Tandem, loaner pump for out of country trips? : r/diabetes

    Pretty easy process, you just call Technical Support and request a travel loaner. They have you fill out a single page application and take a CC # for incidentals (i.e. they dont charge you unless you lose it, etc.). Then a few days before your trip they send it to you with a pre-paid return label for upon your return. Reply. Award.

  16. Insulin Pumps: Tips for Using Your Insulin Pump at Home

    Using your insulin pump. Be aware that bug spray, sunscreen, lotions, and other personal care products can damage your insulin pump. If you have used these products, wash your hands with soap and ...

  17. Tandem Mobi

    Indications for Use. Tandem Mobi system: The Tandem Mobi insulin pump with interoperable technology (the pump) is intended for the subcutaneous delivery of insulin, at set and variable rates, for the management of diabetes mellitus in persons requiring insulin. The pump is able to reliably and securely communicate with compatible, digitally ...

  18. PDF 3 weeks TandemTM Loan Pump Or

    Tandem™ Loan Pump Order Form Note: All fields below are required. *AMSL Diabetes require a minimum of 3 weeks notice for all loan applications. Customer Full Name: Date of Birth: Phone: Address: Email: Parent/Guardian Name (if applicable): o I agree to and acknowledge all the conditions listed on both pages of this form. I declare that all the information I have provided on this

  19. Diabetes Management

    Indications for Use. Tandem Mobi system: The Tandem Mobi insulin pump with interoperable technology (the pump) is intended for the subcutaneous delivery of insulin, at set and variable rates, for the management of diabetes mellitus in persons requiring insulin. The pump is able to reliably and securely communicate with compatible, digitally ...

  20. TSA said "If you can walk in Walmart, your pump can go ...

    If your insulin pump or glucose monitor is attached to your body, the device is subject to additional screening, including visual inspection, and you may be required to conduct a self pat-down of the actual device, followed by a test of your hands for any trace of explosives. ... They have a travel loaner program for such a situation in the US ...

  21. Tandem Diabetes Care

    Tandem Source is a web-based platform for managing Tandem insulin pump data, updates, and supply reorders.

  22. Insulin Pumps and Diabetes Management

    The pump and the System are indicated for use with NovoRapid, Admelog, Trurapi, or Humalog U-100 insulin. The System is intended for the management of Type 1 diabetes. Warning: Control-IQ technology should not be used by anyone under the age of 6 years old. It should also not be used in users who require less than 10 units of insulin per day or ...

  23. Contact Us

    877-801-6901. Pump Renewals. 6 am to 5 pm (Pacific) Monday - Friday. 858-935-8951. References. 1. dQ&A US Diabetes Connections Patient Panel Report, Q1 2020-Q3 2023 (Jan. 2020-Sept. 2023). Tandem Diabetes Care offers a variety of ways to get the help you need with your insulin pump, on your schedule, including 24/7 technical support.

  24. Diabetes Care for Your Patients

    The Tandem Source platform is intended for use by individuals with diabetes mellitus who use Tandem Diabetes Care insulin pumps, their caregivers, and their healthcare providers in home and clinical settings. The Tandem Source platform supports diabetes management through the display and analysis of information uploaded from Tandem insulin ...