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• M&S Travel Money

Buy Travel Money

Currency calculator.

Our currency calculator is a quick and easy way to check our latest foreign currency exchange rates.

What do I need to bring to collect my foreign currency?

The benefits of exchanging your holiday money with M&S Bank

Wide range of foreign currencies.

We offer a wide range of foreign currencies in our Bureaux, with more available to order online. It is easy to compare travel money with M&S Bank. See footnote * *

As well as the euro and US dollar , our range includes currencies such as the UAE dirham, Bulgarian lev , Turkish lira , Thai baht and Mexican peso .

Travel money sale now on!

Click & Collect sale on euro and US dollar available until 11 April 2023.

£150 minimum order. Exchange rates will still fluctuate daily during the sale period, but you’ll receive the best rate applicable on the date your order is placed. Rates shown when placing your order are sale rates. Offer subject to availability, buy back not included. Cancellation fee and full T&Cs apply.

SameDay Click & Collect

• Order between £150 and £2,500
• Euro and US dollars available to order and collect in over 450 stores *
• Order and collect euro , US dollars , Turkish lira , New Zealand dollar , Australian dollar , Thai baht , Canadian dollar , South African rand and UAE dirham, from our Bureau the same day

Find my nearest Click and Collect store

Click & Collect † See footnote †

• A wide range of currencies available to collect from our in store Bureaux See footnote * *
• Order and collect from the next day

Our best rates on euro and US dollar when you Click & Collect

To get an even better exchange rate on euro and US dollar , use our Click & Collect service. Pay now and lock in today's rate, then collect from a store at a time convenient for you.

CHANGE4CHANGE

If you would like to donate your unused foreign currency to charity we have Change4Change collection boxes in our Bureaux, with all the money we collect going to Breast Cancer Now. Since 2007, we have raised over £630,000 for the charity via your Change4Change donations.

Find a Bureau

Travel money buy-back service

When your holiday is over, we'll buy back your leftover holiday money at the buy-back rate on the day you return it to the Bureau de Change. That's all unused notes in any denomination we sell.

Find out more about M&S Travel Money Buy Back service

If you would like to donate your unused foreign currency to charity we have Change4Change collection boxes in our Bureau stores, with all the money we collect going to Breast Cancer Now. Since 2007, we have raised over £630,000 for the charity via your Change4Change donations.

Find a bureau

When your holiday is over, we'll buy back your leftover holiday money at the buy-back rate on the day you return it to the bureau de change. That's all unused notes in any denomination we sell. Proof of purchase may be required so please retain your receipt, just in case.

Up to 55 days' interest-free credit when purchasing with an M&S Credit Card See footnote ** **

Representative example: based on an assumed credit limit of £1,200, our 24.9% rate per annum (variable) for purchases gives a representative rate of 24.9% APR (variable). Credit is subject to status.

No cash advance fee when M&S Travel Money is purchased using an M&S Credit Card.

What you'll need to bring

To collect foreign currency you've purchased online, you will need:

• A valid UK photographic driving licence, passport or EU national identity card (Romanian & Greek National ID Cards are not accepted)
• Your card you used to place your order - both ID and payment card must have the same name
• Your order number (this can be found on your confirmation email)

To purchase foreign currency in one of our Bureaux, you will need:

• A valid UK photographic driving licence, passport or EU national identity card - both ID and payment card must have the same name

Find my nearest M&S Bureau de Change

Use the M&S Bank Bureau Finder to find your nearest M&S Bureau de Change and opening hours.

Find a Bureau de Change

Manage your existing travel insurance policy

Want to renew, change or cancel your policy or need to make a claim?

Find out more - about managing your travel insurance policy

Need some winter sun?

Planning a winter sunshine break? Use our handy guide to help with your planning.

Ready to hit the slopes?

Thinking about a skiing holiday in Europe, North America or Asia? Use our guide to help you with your trip.

Planning to travel with cash?

Our guide explains how much money you can take abroad.

Learn more about the euro

How many countries use the euro? When was the euro first introduced? Find out more.

Using your credit card abroad

Going on holiday? Get to grips with how you can use a credit card outside of the UK.

What is RFID blocking technology?

If you are concerned about having your passport or credit card skimmed whilst abroad learn more about RFID technology.

What influences exchange rates?

Discover what factors contribute to the exchange rates that you see today.

How to budget for long term travel

Going on a long-term trip? Read our guide on how to budget successfully to ensure you have the most memorable time possible.

Visiting a Christmas market?

Learn more about the many Christmas markets across Europe.

Frequently asked questions

Can i use a credit card to purchase travel money.

Yes, you can use a credit card to purchase travel money. However, please check with your card provider as they may apply fees or charges e.g. cash advance fees or other fees.

Our Bureaux accept the majority of UK issued major credit cards.

How much cash can I travel with?

You can learn more about taking cash in and out of Great Britain and declaring cash by visiting gov.uk .

Should I get foreign currency before I travel?

Buying your travel money before you travel can be an important part of pre-holiday preparation. You can use our Currency Converter to get the latest exchange rates across worldwide holiday destinations.

Where can I collect M&S Travel Money from?

You can collect M&S Travel Money from over 100 bureaux de change or from over 350 stores nationwide. You can find your nearest M&S Bureau de Change using our Bureau Finder .

Where can I get the best exchange rate?

Exchange rates change on a regular basis and vary depending on the currency you order. At M&S Bank, we offer our best rates for euro and US dollar via the Click & Collect service, where you can order your currency and collect from the next day in an M&S location local to you. If you order online before 4pm, you can collect the same day. For all other currencies, check our website for more information.

How much travel money can I order?

For orders placed via Click & Collect, there is a minimum £150 order and maximum of £2,500. For Bureau de Change walk-ups, there is no minimum order.

How do I confirm my Travel Money purchase using my M&S Credit Card?

There are three ways to verify your payments - you can use our M&S Banking App, a one-time passcode via text message or by using a card reader to verify your payment. Use our how-to videos or step-by-step guides to find out more.

Have a question about travel money or other travel products?

Ask our Virtual Assistant

Useful information

View exchange rates

Find out more about euro rates

Find out more about US dollar rates

Find out more about Australian dollar rates

Find out more about Canadian dollar rates

Find out more about New Zealand dollar rates

Find out about M&S Travel Insurance

Important documents

M&S Travel Money Terms and Conditions

M&S Travel Money Click & Collect Sale Terms and Conditions

You may require Adobe PDF reader to view these documents. Download Adobe Reader

* Subject to availability

** With the M&S Credit Card, you'll receive up to 55 days' interest-free credit when you pay your balance in full and on time each month.

† Next Day collection is subject to availability. Please confirm your collection date and location at the checkout.

Travel Money

• Clubcard Prices Clubcard Prices

Clubcard Prices are available for all currencies, just enter your Clubcard number on the next page. Full T&Cs below.

• Click & Collect Click & Collect

Collect for free from more than 350 Tesco stores with a Bureau de change.

• Home Delivery Home Delivery

Free delivery on orders worth £500 or more.

Exchange rates may vary during the day and will vary whether buying in store, online or via phone.

Select currency

Error: Please select if you have a Clubcard to continue

Do you have a Tesco Clubcard?

How much would you like?

Error: Please enter an amount between £75 and £2,500

Find a Store to get your Travel Money

With Click & Collect you can order your travel money online and pick it up from selected Tesco stores near you, or you can buy instantly from an in-store travel money bureau.

Enter a postcode or location

Search results

3 easy ways to purchase Travel Money

Click & collect.

• Order online and choose to collect from over 500 Tesco store locations Order online and choose to collect from over 500 Tesco store locations
• Pick a collection day that works for you Pick a collection day that works for you
• Order euro or US Dollars Order Euros or US Dollars before 2pm and you can pick-up from most stores the next day

About Click & Collect

Home delivery

• Order online by 2pm Mon-Thurs for next day delivery (excludes bank and public holidays), to most parts of the UK Order online by 2pm Mon-Thurs for next day delivery (excludes bank and public holidays), to most parts of the UK
• Free delivery for orders of £500 or more Free delivery for orders of £500 or more
• Secure delivery via Royal Mail Special Delivery Secure delivery via Royal Mail Special Delivery

About Home Delivery

Buy in-store

• Buy your foreign currency instantly in our travel money bureaux in selected Tesco stores across the UK Buy your foreign currency instantly in our travel money bureaux in selected Tesco stores across the UK
• Turn unspent travel money back into Pounds with our Buy Back service Turn unspent travel money back into Pounds with our Buy Back service

About Buy Back

Best Travel Money Provider 2023/24

Now in it’s 26th year and voted for by the public, the Personal Finance Awards celebrate the best business and products in the UK personal finance market. We’re delighted that you voted us as Best Travel Money Provider 2023/24.

Additional Information

Ordering and collection.

You can pick a collection date when you're ordering your money. Order before 2pm and you can pick up Euros and US Dollars from most Tesco Travel Money bureaux the next day. Other currencies can take up to five days. Alternatively, you can order any currency for next weekday delivery to most of the selected customer service desks.

Please make sure you collect your money within four days of your chosen date. If you don't, your order will be returned and your purchase will be refunded, minus a £10 administration charge.

Will I be charged if I cancel my order?

Collection fees

Click and collect from stores with a Bureaux de change:

• Free for all orders

For non-bureaux stores with a click and collect function:

• £2.50 for orders of £100.00 - £499.99
• Free for orders of £500 or more

What to bring

For security, travel money will need to be picked up by the person who placed the order.

• a valid photo ID – either a passport, EU ID card, or full UK driving license (we do not accept provisional driving licenses)
• your order reference number
• the card you used to place the order (you’ll also need to know the card’s PIN)

Home Delivery

We can send your travel money directly to you via secure Royal Mail Special Delivery. You can even pick the delivery date that suits you best.

We also offer next-day home delivery on all currencies to most parts of the UK if ordered before 2pm Monday-Thursday.

Check the Royal Mail site to find out if your postcode is eligible for next day delivery

Delivery costs

£4.99 for orders of £100 - £499.99 Free for orders of £500 or more

• You’ll need to make sure there’s someone at home to sign for your delivery.
• Bank holidays and public holidays will affect delivery times.
• We are unable to cancel or amend home delivery orders after they have been placed.

Clubcard Prices

Clubcard Prices are available on the sell rate only for currencies in stock online, on your date of purchase. The Clubcard Price will be better than the standard rate advertised online on the date of purchase. When purchasing online you must enter a valid Clubcard number to obtain the Clubcard Price rate. Exchange rates may vary whether buying in store, online or by phone.

Clubcard Prices apply to foreign currency notes in stock on your date of online purchase. Due to constant market and currency fluctuations, rates on the date of purchase cannot be compared to another day’s rates. The actual rate you receive may vary depending on market fluctuations. Clubcard data is captured by Travelex on behalf of Tesco Bank.

Check out the Tesco Bank privacy policy to find out more.

Buying foreign currency using a credit or debit card

No matter how you purchase your travel money, whether it be in store, online or over the phone, you will not be charged any card handling fee by us. However, regardless of your card type, your card provider may apply fees, e.g. cash advance fees or other fees, so please check with them before you purchase your travel money.

Click & Collect cancellations

You can cancel a Click & Collect order any time prior to collection. We'll refund you with the full Sterling amount that you paid for your order, unless you cancel less than 24 hours before your collection date, in which case we'll charge a £10 late cancellation fee.

We are unable to refund any fees charged by your card issuer, so please contact them if you have any further queries.

When you get home, we'll buy your travel money back

Let us turn your unspent holiday money into Pounds. It couldn't be simpler.

Just pop into one of our in-store Travel Money Bureaux when you get home. We buy back all the currencies we sell in most banknote values and also the Multi-currency Cash Passport™. Buy back rates may vary during the day.

It doesn't matter where you bought your travel money, even if it wasn't from a Tesco Travel Money Bureau, we'll still buy it back.

More about currency buy back

How our Price Match works

If you find a better exchange rate advertised by another provider within three miles of your chosen Tesco Travel Money Bureau, on the same day, we'll match it.

Price Match only applies in store on a like-for-like basis on sell transactions and does not apply to any exchange rate advertised online or by phone. This is not available in conjunction with any other offer. We reserve the right to verify the rate you have found and the three mile distance (using an appropriate route planning tool).

See full terms and conditions below.

Tesco Travel Money is provided by Travelex

Tesco Travel Money ordered in store is provided by Travelex Agency Services Limited. Registered No. 04621879. Tesco Travel Money ordered online or by telephone is provided by Travelex Currency Services Limited. Registered No. 03797356. Registered Office for both companies: Worldwide House, Thorpewood, Peterborough, PE3 6SB.

Multi-currency Cash Passport is issued by PrePay Technologies Limited pursuant to license by Mastercard® International. PrePay Technologies Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (FRN: 900010) for the issuing of electronic money and payment instruments. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

How much travel money will I need?

Whether it’s a burger in Brisbane or a taxi in Toronto, get a feel for how far your travel money might go with our foreign currency guides. We’ll help you manage your travel budget like a pro.

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Travel money

We partner with Eurochange, the foreign exchange experts to provide this service.  Your order and payment details will be processed by Eurochange.  Together, we have over 65 years of specialist foreign exchange expertise.

On this page

Why choose NatWest travel money?

Choose from over 70 currencies including Euros, US Dollars and Turkish Lira

Competitive rates and no hidden fees

 Collect from one of travel money provider Eurochange branches

Order now and collect from a Eurochange branch in as little as 60 seconds

About travel money

How do you buy travel money?

Foreign currency is usually sold by a currency exchange company, also known as a bureau de change. These companies specialise in exchanging one currency for another, offering rates of exchange based on the changing international money market.

Modern currency exchanges typically offer the option to buy currency online. At NatWest, we’ve partnered with Eurochange to offer online and telephony currency ordering with convenient options for home delivery or branch collection.

How can I order travel money?

It’s easy, quick and secure to order your currency online with us.

Via the NatWest mobile app

Just click on your account, look for Manage My Card, then Going Abroad and click Order Travel Money.

By telephone

If you would prefer to order your currency over the phone, or if you have any questions about our travel money service, you can speak to one of our team on 0330 174 8523 (Relay UK 18001 0330 174 8523).

Lines are open Monday to Saturday 9am until 5pm and Sunday 11am until 4pm (except bank holidays).

Next day delivery available when ordered before 2:30pm on the previous day. If ordered on a Saturday, delivery will be the following Monday. Free delivery on orders over £500, otherwise a £5 delivery fee applies.

Why order with us?

Minimum order amount

Maximum order amount

Exchange rate commission

Delivery charges

(free for orders over £500)

We're here to help

If you would rather order your currency over the phone, or if you have any questions about our travel money service, you can speak to one of our team on  0330 174 8523 (Relay UK 18001 0330 174 8523) .

Any leftovers?

Found some leftover holiday money while unpacking your suitcase? If you are a customer with us, you can visit one of our NatWest branches where we will buy back your foreign currency and credit the GBP amount directly to your bank account.

What can I exchange as a branch buy back?

We only accept bank notes, not coins. We also can't accept bank notes that are damaged, out of circulation or due to be going out of circulation in the next 6 months.

We accept most major currencies, but we can't buy back every single currency as there're restrictions in place on certain currencies. For example, we can’t accept currencies that have been replaced by the euro and we can’t buy currency from countries that operate a closed currency.

Visit a Eurochange branch

Use our handy branch locator to decide which Eurochange branch you could collect your travel money from. With over 190 Eurochange branches nationwide and currency collection available in as little as 60 seconds after your order, it’s a convenient way to grab your cash quickly.

What currency do you need?

What currency do you need for Europe?

Many members of the European Union use the euro. You may see the euro referred to as EUR or using the € symbol. 

Travelling to a European country and not sure if it uses the euro? You can check this list on the European Union website .

What currency do you need for America?

The dollar is the official currency of the United States of America. It might be referred to as USD or using the $ symbol.

It is used in all its member states. You can order dollars from us by clicking below.

What currency do you need for Dubai?

As a city within the United Arab Emirates, the official currency used in Dubai is the dirham.

You may see it labelled as AED. Order dirham for delivery or collection today.  

Choose from more than 70 currencies

Travelling somewhere else? We offer more than 70 currencies including Japanese yen, Turkish lira, and Australian dollar – all available for delivery or collection.

Need some reassurance?

Choosing the right amount of travel money for your trip.

You can order up to £2500 of foreign currency.  Remember, you must declare to UK customs when taking £10,000 outside of the country.

Collect your currency in 60 seconds

Dashing for the airport for a last minute break or business trip? Order online or by telephone and your order will be ready to collect in a Eurochange branch in as little as 60 seconds later.

Convenient payment options

We take security seriously. Online and telephone payments can be made securely by debit or credit card.

Sell back unused currency

If you’re a customer of NatWest, we’ll buy back your unused currency and credit the amount directly to your current account.

Want to use an alternative?

Prefer plastic to paper? You can use your NatWest debit card abroad and some of our current accounts don’t charge any transaction fees. Withdraw cash from international ATMs, use chip and pin or even contactless.

Our guide to using your card abroad

Try our card currency calculator and you could get a clearer picture of your conversion rates and charges while using your debit, credit or savings card abroad.

Calculate your conversion rates

Frequently asked questions

Orders and delivery, can i change the date of my delivery.

Unfortunately, the date of your delivery can’t be changed once your order has been placed. 

If you need further help please get in touch with one of the team on  0330 174 8523  (Relay UK 18001 0330 174 8523) . Lines are open 9am to 5pm, Monday to Saturday and Sunday 11am to 4pm.

What ID do I need to collect my order?

Collection is available from our travel money partner Eurochange’s branches only. Please note that orders  cannot  be collected from NatWest branches.

When you collect your order from one of the Eurochange branches please bring the following:

1.  The payment card used. (Please note that Eurochange reserve the right to PIN authenticate the payment card through the till. There is no additional charge for a PIN verification) 2. The confirmation email for your order

3. One of the following forms of identification: Passport Photo card driving license National ID card

Unfortunately, Eurochange are unable to accept any other forms of identification other than those listed and we're not able to release orders to anyone else other than the cardholder. 

Can I choose where my travel money is delivered?

For security reasons, all home delivery orders must be delivered to your credit/debit card billing address.

Buy back and returns

What should i do if my trip has been cancelled.

If your holiday plans have changed or your trip has been cancelled, give us a call to see how we can help. 

You can speak to the team at  0330 174 8523 (Relay UK 18001 0330 174 8523).  Lines are open Monday to Saturday 9am until 5pm Sunday 11am until 4pm.

What can I exchange?

We only accept bank notes, not coins.

We don’t exchange bank notes that are damaged, out of circulation or due to be going out of circulation in the next 6 months.

We’re unable to accept any legacy currencies from countries now using the Euro. 

Can I order currency in Branch?

No.  This service is no longer available at any of our Branches.

Is there something else you're looking for?

Protect Your Trip »

20 Ways to Keep Your Money Safe While Traveling

More than "middle seat," "lost reservation" or "canceled flight," the two words that have the power to rattle even the most intrepid traveler are, "Stop, thief!"

Tamara Tennant, a globetrotter and owner of an interior design firm in Fort Lauderdale, Florida, recalls how she, her husband and two friends were surrounded by would-be thieves on the Paris metro several years ago. "One of them unzipped my friend's fanny pack and grabbed his money clip. My friend's wife saw what happened and instinctively started shouting while shoving the thief's arm up in the air to expose the money clip," Tennant said. "She grabbed it from the thief's hand and, when the train reached the next station, the thief and her accomplices — all women — got off and disappeared into the crowd." The entire incident happened in seconds.

You may have the inside scoop on where to find the best deals on hotels and how to pack like a million-miler , but knowing how to keep your money safe while traveling is both an art and a science. For a worry-free journey, follow this advice from frequent jetsetters and travel experts.

See: 6 Common Travel Setbacks: Tips for Surviving a Trip That's Gone South

1. Plan to carry at least two credit cards, just in case one is lost, stolen or otherwise compromised. The cards should be issued by different payment networks, such as Visa or MasterCard.

2. Notify your credit and debit card providers about your travel plans so they won't decline any charges, suggested Renato Carfagno, a vice president at J.P. Morgan.

3. Don't assume your "big bank" ATM card can be used at every international destination, advised Tennant. Check with your bank in advance to find out if your card will work where you're planning to go.  

4. Photocopy your passport or other ID, the front and back of tickets, and each credit and debit card you plan to carry. Leave copies with someone back home and keep additional copies locked in your hotel room safe.

5. Melvin Böcher, founder and CEO of Travel Dudes , always travels with a laptop and scans or takes pictures of important documents and then emails the images to himself. He said this information can also be stored in the cloud through Google Drive or sent to a Dropbox folder. Stephanie Diehl, a professional travel consultant at Travel Designed , keeps important personal information on her phone as well as her laptop, protecting access to both with a password.

6. If you're tech-savvy, store confidential information as an encrypted PDF on your phone or in the cloud.

See: Your Travel Insurance Questions Answered

7. If you're planning to visit a close friend or trustworthy business colleague overseas, ask in advance if he or she will exchange his or her currency for yours. Jossie O'Neill, an international special education consultant who frequently travels to India, said this is a good way to avoid fees at conventional money-exchange offices. If your foreign friends don't want your dollars, ask them to negotiate the money exchange process for you. Lynn Housner, an associate dean at West Virginia University, does this when he travels to China. "They're always able to get a better exchange rate for me than I could by myself," he said.

8. Erin Bender, founder of Travel With Bender , advised looking up the exchange rates in the countries you're visiting before exchanging any currency. At a bank or currency exchange office, count the exchanged money yourself in front of the clerk.

9. As long as your bank doesn't charge an ATM fee, you'll get a better exchange rate at an ATM than at a currency exchange office.  

10. If your ATM or debit card password consists of letters, you should know the corresponding numbers, advised Steve Jermanok, a travel writer, travel agent and owner of Active Travels . Many foreign ATM machines do not have letters.

11. Dave Levart, founder of Dave's Travel Corner , always uses ATMs inside banks rather than stand-alone machines, which can be outfitted with a skimmer that can steal your card's information.

12. If you need to carry more than minimal amounts of cash, arrange for your bank to increase the daily cash withdrawal limit on your ATM card, and make the change effective only for your travel dates. If your ATM card and PIN are stolen, this will limit the thief's access to your money. 

13. Through his travels, Jermanok found that many retail stores and restaurants in Europe only accept cash or chip-embedded credit cards. These cards, which are starting to gain popularity in the U.S., can be vulnerable to electronic pickpockets. He advises clients to purchase chip card sleeve protectors, which block the transmission of radio frequency identification signals. They're inexpensive and readily available through Amazon .

14. Marlene Jupiter, author of "Savvy Investing for Women," often carries prepaid Visa or American Express cards when traveling. This eliminates the worry of unauthorized access to a conventional credit card.

15. Cash is king in some countries. Tennant found that in New Zealand, some businesses add a 2.5 to 3.9 percent surcharge to purchases made using a credit card.

16. When traveling internationally, research tipping etiquette in advance, advised Kim-Marie Evans, founder of Luxury Travel Mom . A service charge is customarily included on restaurant bills in many countries. "It's nice to be a big tipper," she said, but if you're generous, "it should be on purpose rather than by accident."

17. This may be a no-brainer, but always lock valuables (electronics, medications, passports) in your hotel room safe whenever you leave the room.

18. When going through airport security, wait to put your bags on the conveyor belt until you're ready to step through the screening portal. This ensures that you and your bags will move more or less together, and it makes it more difficult for thieves to snatch your stuff.

19. Whenever you leave your hotel, avoid keeping cash, credit cards and wallets all in the same bag or pocket. If you have a travel partner, divide it between yourselves and carry it in multiple areas on your body.

20. Many travelers avoid carrying a handbag or wallet altogether and opt instead for a money belt. Diehl recommends the PortaPocket system of hands-free carry cases.

See: 7 Reasons to Never Travel Without a Credit Card

About the author: Carolyn Gatto is an award-winning writer, editor and publisher who specializes in travel subjects. Following a 25-year career in print publishing, she founded two travel websites. Her latest launch is EasthamVacationGuide.com , an insider's guide to the best places to eat, shop, stay and play in and around the Eastham area of Cape Cod. Follow her on Twitter @CG_NY_CC .   

World's Best Places To Visit

• # 1 South Island, New Zealand
• # 4 Bora Bora

If you make a purchase from our site, we may earn a commission. This does not affect the quality or independence of our editorial content.

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Secure .gov websites use HTTPS A lock ( Lock Locked padlock icon ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

How to get a REAL ID and use it for travel

The REAL ID Act is a law that sets higher security standards for state-issued driver's licenses and identification cards (IDs).

Why upgrade your license to a REAL ID?

Beginning May 7, 2025, if you have not upgraded your driver’s license or state-issued ID to be REAL ID-compliant, you will not be able to use it to:

• Board federally regulated commercial aircraft
• Access federal government facilities or military installations
• Enter nuclear power plants

Visit the REAL ID website for more details and frequently asked questions .

Check to see if your license or state ID is already REAL ID-compliant

If your driver's license or state ID has a star in the upper right-hand corner, it is already REAL-ID-compliant. There is nothing more you need to do.

How to get a REAL ID

When you apply for or renew your driver’s license or state identification card, you can choose to make it REAL ID-compliant. Find and visit your state's driver's licensing agency website to see what documentation you will need. Your new card will have the REAL ID star marking at the top right.

Using REAL ID and other ID options to board a plane

If you do not upgrade your license or state ID, you can use a passport or one of these other acceptable forms of identification to fly . 

Can you still get a non-REAL ID-compliant license or state ID?

You will still be able to get a driver's license or state ID card that is not REAL ID-compliant. But you will not be able to use it for air travel or to get into federal facilities or military installations. Find and visit your state's driver's licensing agency website to see how to get a non-REAL ID-compliant license or state ID.

LAST UPDATED: December 18, 2023

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Ask a real person any government-related question for free. They will get you the answer or let you know where to find it.

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Travel / Travel Money Card

Travel Money Card

Lock in exchange rates and load up to 13 currencies on one account to easily access your money while you’re travelling.

Features & benefits

$0 card issue fee.

Order a Travel Money Card for free in branch or online (search 'Travel Money Card' in the CommBank app or log into NetBank ).

Lock in exchange rates 

Load up to 13 currencies on one card before your trip, so you know how much you have to spend, no matter how the Australian Dollar moves.

Spend anywhere in the world 

Shop online, in-store, or over the phone wherever Visa is accepted, plus get access to Visa ® travel offers .

Easily manage your travel budget

Manage your holiday money and track your spending via the CommBank app or NetBank.

Your purchases, covered

Lost or stolen personal belongings? We may be able to cover the cost to repair or replace them up to 90 days after purchase. 2

Extra card security

Lost, misplaced or stolen card? Lock it and report it in the CommBank app or NetBank. 

• Currency converter

Exchange rates

Load up to 13 currencies on one account

Lock in exchange rates and load up to 13 currencies easily on one account – wherever you are in the world – through NetBank or the CommBank app:  

• United States Dollars (USD)
• Euros (EUR)
• Great British pounds (GBP)
• Australian Dollars (AUD)
• Japanese Yen (JPY)
• New Zealand Dollars (NZD)
• Hong Kong Dollars (HKD)
• Canadian Dollars (CAD)
• Singapore Dollars (SGD)
• Thai Baht (THB)
• Vietnamese Dong (VND)
• Chinese Renminbi (CNY)
• Emirati Dirham (AED)

No load or reload fees

You can load up to 13 currencies on your Travel Money Card with no load or reload fees. The exchange rate is the CommBank Retail Foreign Exchange Rate at the time of the conversion.

When you’re ready to pay for something, we will always try to complete the transaction for the country you are in. Make sure you have enough of the correct currency for the country you’re in on your card to avoid additional fees. If you don’t have enough of the local currency, we’ll use the next available currency instead, so long as there’s enough of it loaded on your card.

If you load multiple currencies on your Travel Money Card, you can  change the order  (the next available currency) anytime online. 

Rates & fees

See all fees and charges

Who can apply

To get your Travel Money Card, you’ll need to:

• Be at least 14 years old;
• Be registered to use NetBank, or register online New to CommBank? Sign up to NetBank at your nearest branch ;
• Provide a valid email address; and
• Have an Australian residential address

How to apply

Before your trip.

• Order a Travel Money Card in the CommBank app (search 'Travel Money Card'),  NetBank , or at your  nearest branch . 
• Load at least AUD 50 or the foreign currency equivalent to get started
• Once you’ve got your card,  activate and set your PIN online  in NetBank, or under Cards in the CommBank app
• Lock-in the exchange rate by  loading currency on your card in NetBank  or the CommBank app

How it works

During your trip.

• The  local currency will be automatically applied  when you pay for something, as long as it’s loaded on your card and you have sufficient funds
• Reload in real time , fee-free if your balance gets low
• Stick to daily transaction limits
• The maximum value of purchases per day is unlimited, however no more than your available balance
• The maximum amount you can withdraw from ATMs per day is AUD 2,500 or the foreign currency equivalent. Keep in mind most ATM operators have a limit on how much you can withdraw from an ATM per transaction
• The maximum amount for over-the-counter withdrawals per day is AUD 2,500 or the foreign currency equivalent.

When you’re home

• Got leftover currency? Exchange it for another currency or back into your CommBank account from  NetBank  or the CommBank app
• Top up  your Travel Money Card (it’s valid for 4 years) in preparation for your next trip
• Donate  your foreign (and local) currency to any CommBank or Bankwest branch and every cent will go to UNICEF
• How to manage your Travel Money Card

You’ve got your new card – here’s how to get the most out of it.

Find detailed info on getting started, loading and reloading currencies, setting a currency order, checking your balance and tracking your spend. Plus, info on Purchase Security Insurance Cover and access to Visa ® travel offers .

Manage your Travel Money Card

Need foreign cash? Have it ready before you travel

If you’re a CommBank customer, you can buy or sell up to 9 foreign currencies at selected CommBank branches in exchange for Australian Dollars.

You can also order foreign cash in over 30 currencies online – even if you’re not a CommBank customer.

Discover Foreign Cash

Planning an overseas trip?

Discover travel tips to help make the most of your European summer holiday.

See travel tips

Emergency support & tools

What to do if you’ve lost your card or it’s stolen.

If you’ve lost your Travel Money Card, or you think it might’ve been stolen, we can have an emergency replacement card sent to you anywhere in the world.

You may also be eligible for an Emergency Cash Advance, giving you access to cash within 24-48 hours (often on the same day).

Call us in an emergency on:

• 1300 660 700  within Australia
• +61 2 9999 3283 from overseas (reverse charges accepted). 

When calling from overseas using your mobile, standard roaming charges may apply. To avoid roaming charges, call the international operator in the country you’re in from a landline and give them our reverse charges number +61 2 9999 3283.

Tools & calculators

• Saving calculator
• Budget planner
• Managing multiple currencies on your Travel Money Card
• Travelling overseas: 10-step money checklist  
• Beginners guide to exchange rates
• Online banking while overseas  
• Planning an overseas holiday

We can help

Your questions answered

Get in touch

Visit your nearest branch

Things you should know

1 The cash withdrawal fee will not apply to cash withdrawals made in Australia.

2  For more information relating to the complimentary Purchase Security Insurance refer to  Travel Money Card Complimentary Insurance Information Booklet (PDF) .

As this advice has been prepared without considering your objectives, financial situation or needs, you should before acting on this advice, consider its appropriateness to your circumstances.  The Product Disclosure Statement and Conditions of Use (PDF)  issued by Commonwealth Bank of Australia ABN 48 123 123 124 for Travel Money Card should be considered before making any decision about this product.  View our Financial Services Guide (PDF) .

To raise a dispute related to your Travel Money Card please complete  this form for transactions (PDF)  or  this form for ATM disputes (PDF) .

Any withdrawal or balance enquiry fee will come from the currency for which you are using your card. If this currency is not loaded on your card, the fee will be taken from the first (or sole) currency loaded on your card. Any SMS balance alert fee will come from the first (or sole) currency loaded on your card.

The target market for this product will be found within the product’s Target Market Determination,  available here .

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Main content

Frequently asked questions and answers about travel id, what is travel id.

Travel ID gives you access to the digital channels of the Lufthansa Group airlines and Miles & More.

What benefits do I get from Travel ID?

• Simple: single login with your email address.
• Comprehensive: access to the channels of Lufthansa Group airlines.
• Fast: thanks to pre-populated forms.
• Clear: personal data, current information and recommendations relating to your booking at a glance.
• Individual: customised offers for you.
• Plus: all the benefits of Miles & More if desired.

How do I earn miles with Travel ID?

By activating Miles & More for your Travel ID. You can do this when you register or (in a few weeks’ time) retroactively in your Travel ID profile. You will then earn miles and Points when you book with your Travel ID or enter your Miles & More service card number during the booking process.

Registration

Why was my password not accepted during registration.

Your password must be different from your user ID and it must not be one you have used before. In addition, it must contain:

• a minimum of 8 characters
• at least 1 uppercase letter
• at least 1 lowercase letter
• at least 1 number
• at least 1 of the following special characters: §!"#$%&'()*+,-./:;<>?_@\

Why was my email address not accepted during registration?

Your email address is probably associated with a Travel ID account already. An email address cannot be used for more than one account, so you need to register with a different email address.

Alternatively, you can reset your password and use your existing account.

Why has my activation link for Travel ID expired/why is it not valid?

Your Travel ID activation link is valid for 24 hours. After this time, you will have to restart the registration process to receive a new activation link.

Why haven’t I received an email with an activation link?

Please check your spam folder. If there is no email with an activation link in your spam folder, please register again.

Why isn’t my Travel ID active?

Before you can log in with your Travel ID, you must click on the activation link. You can find this link in the email which was sent to the Travel ID email address you provided.

What can I do if I’ve forgotten my login details?

Click on "Forgotten password", enter your Travel ID email address, and follow the instructions.

What are my login options for Travel ID?

Depending on the type of Travel ID you have (with or without Miles & More), you have the following login options:

• without Miles & More: Travel ID email address and password
• with Miles & More: Travel ID email address and password or service card number and PIN

Why can’t I log in?

Your profile may not have been activated yet.

If it has been less than 24 hours since you registered, check your inbox and your spam folder. You will find an email there with the activation link. If it has been more than 24 hours since you registered, register again and activate your Travel ID with the link we send you by email.

Can I log into other Lufthansa Group airlines using my Travel ID?

Yes. In the future, you will be able to log into all of the Lufthansa Group airlines. These include Lufthansa, Austrian Airlines, SWISS, Brussels Airlines, Eurowings, and Discover Airlines.

Why can I no longer log into my Lufthansa iD profile?

Lufthansa iD was taken offline on 31.1.23. Lufthansa iD has been replaced by Travel ID. If you missed this news, please create a new Travel ID.

If you have active bookings, you can add them to your Travel ID profile under My Bookings.

I missed the changeover of my airline ID to Travel ID. What can I do?

Your airline ID has been deleted. Please re-register for Travel ID. If you have active bookings, you can add them to your Travel ID profile under My Bookings.

User profile

How can i change the email address i use to log in.

First of all, you need to add your new email address to your profile under "Contact details". Confirm the change using the activation link which we send you by email. Go back into your Travel ID profile and move the confirmed email address to the top of the list.

Can I add more than one frequent flyer programme to my profile?

No. You can only add one frequent flyer programme to your profile. If Miles & More is already activated for your Travel ID, you cannot add another frequent flyer programme.

Can I add an email address to my Travel ID account which is already being used for another Travel ID account?

An email address can only be saved in one Travel ID account. If you have multiple Travel ID accounts, you must delete the account you do not use. You can then add this email address to your active Travel ID account.

Data protection, advertising and deletion of accounts

How do i delete my travel id account.

You can delete your Travel ID account in your profile under "Your profile information". If you have linked your Travel ID with Miles & More, and you wish to delete both accounts, you must first cancel your membership of the Miles & More programme. Please contact your Miles & More Team to do so.

How can I opt out of receiving advertising communications?

You can opt out of receiving advertising communications by changing your preferences in your profile under "Communication settings".

How can I revoke my permission for the use of my Travel ID data?

You can opt out of your data being used by deactivating "Consent to personalised communication" in your profile under "Communication settings".

How does the Lufthansa Group use my data?

Data protection is very important to us. The Lufthansa Group does not sell any customer data or share data with third parties.

Can I share my Travel ID login details with other people?

Your Travel ID is personal to you. To avoid misuse, you should not share your login details. This recommendation also forms part of our data protection policy.

Flights and bookings

Why doesn’t the flight i have already booked appear under “my bookings”.

Your booking appears automatically in your Travel ID profile if you make the booking while you are logged into lufthansa.com or you are using the Lufthansa app. You can also add a booking to your account at any time later on.

How do I add a flight to the bookings in my Travel ID account?

Log into lufthansa.com with your Travel ID. Click on your name in the top right corner. A menu will appear. Select "My bookings". You will be taken to your bookings, where you will be able to add bookings.

You are here

Travel money card, what’s a currency pass.

Our Currency Pass prepaid travel money card is one of our favourite ways to holiday. It makes international travel a breeze – you can:

✔ Load up to ten currencies ✔ Lock in your exchange rate ✔ Access 24hr emergency assist

And without the hidden nasties. The Currency Pass has:

✘ No conversion fees* ✘ No hidden surcharges* ✘ No inactivity fees*

So you can enjoy your grand adventures with peace of mind!

READ BLOG: GET THE MOST OUT OF YOUR CURRENCY PASS

How does the Currency Pass work?

Load up to 10 x currencies

Load USD, EUR, GBP, NZD, CAD, HKD, JPY, SGD, THB & AUD onto your card.

Lock in your exchange rate

Meaning the day you load your currency, your spending money is set at that rate+

Use it globally

Wherever Mastercard is accepted, your card is accepted; including at ATMs.

• Order online

Order Online

Once you're set up online (after an ID check and payment is processed!) you can manage your card, check your balance and transaction history and continue to load spending money all online too. To be safe, we won't take online orders if you're departing within 7 days as the card can take 2-7 days for delivery.

Already have a Currency Card?

If you already have a Travel Money Oz Currency Pass (or Key to the World Currency Card), log in to the Travel Money Oz portal to view your balance, reload and see your transaction history.

Please browse our FAQs .

• *Important Information

Mastercard Prepaid Management Services Australia Pty Ltd (ABN 47 145 452 044, AFSL 386 837) arranges for the issue of the Currency Pass in conjunction with the issuer, EML Payment Solutions Limited ('EML') ABN 30 131 436 532 , AFSL 404131.

You should consider the Product Disclosure Statement for the relevant product available at Travel Money Oz's website and the Target Market Determination available at EML Target Market Determinations before deciding to acquire the product. Any advice does not take into account your personal needs, financial circumstances or objectives and you should consider if it is appropriate for you.

Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

Exchange rates for initial loads and subsequent reloads made using methods available via Travel Money Oz's website will be set at the prevailing exchange rate set out at Travel Money Oz's website at the time of your request, provided you settle the transaction within four hours. Different exchange rates apply for loads initiated using other methods. If you initiate a load or reload other than via Travel Money Oz's website, the exchange rate applied will be the prevailing exchange rate at the time the payment is processed and the funds are received into your facility. For more information on how exchange rates are set and applied, please see the Product Disclosure Statement .

Tools & Services

Why Travel Money

Cards, Loans & Savings

Car & home insurance, pet insurance, travel insurance, travel money card, life insurance, travel money, exchange rate calculator.

Nectar members get better rates on travel money*

• Europe - Euro (EUR)
• USA - U.S. Dollar (USD)
• United Arab Emirates - UAE Dirham (AED)
• Australia - Australian Dollar (AUD)
• Canada - Canadian Dollar (CAD)
• New Zealand - New Zealand Dollar (NZD)
• Switzerland - Swiss Franc (CHF)
• Thailand - Thai Baht (THB)
• Aland Islands - Euro (EUR)
• American Samoa - U.S. Dollar (USD)
• Andorra - Euro (EUR)
• Anguilla - East Caribbean Dollar (XCD)
• Antigua and Barbuda - East Caribbean Dollar (XCD)
• Austria - Euro (EUR)
• Bahrain - Bahraini Dinar (BHD)
• Barbados - Barbadian Dollar (BBD)
• Belgium - Euro (EUR)
• Bulgaria - Bulgarian Lev (BGN)
• Chile - Chilean Peso (CLP)
• China - Chinese Renminbi (CNY)
• Cook Islands - New Zealand Dollar (NZD)
• Costa Rica - Costa Rican Colon (CRC)
• Croatia - Euro (EUR)
• Cyprus - Euro (EUR)
• Czech Republic - Czech Koruna (CZK)
• Denmark - Danish Krone (DKK)
• Dominica - East Caribbean Dollar (XCD)
• Dominican Republic - Dominican Peso (DOP)
• Ecuador - U.S. Dollar (USD)
• El Salvador - U.S. Dollar (USD)
• Estonia - Euro (EUR)
• Faroe Islands - Danish Krone (DKK)
• Fiji - Fijian Dollar (FJD)
• Finland - Euro (EUR)
• France - Euro (EUR)
• French Guiana - Euro (EUR)
• French Southern Territories - Euro (EUR)
• Greece - Euro (EUR)
• Greenland - Danish Krone (DKK)
• Grenada - East Caribbean Dollar (XCD)
• Guadeloupe - Euro (EUR)
• Guam - U.S. Dollar (USD)
• Haiti - U.S. Dollar (USD)
• Holy See (Vatican City State) - Euro (EUR)
• Hong Kong - Hong Kong Dollar (HKD)
• Hungary - Hungarian Forint (HUF)
• Iceland - Icelandic Króna (ISK)
• Indonesia - Indonesian Rupiah (IDR)
• Ireland - Euro (EUR)
• Israel - Israeli New Sheqel (ILS)
• Italy - Euro (EUR)
• Jamaica - Jamaican Dollar (JMD)
• Japan - Japanese Yen (JPY)
• Jordan - Jordanian Dinar (JOD)
• Kenya - Kenyan Shilling (KES)
• Kiribati - Australian Dollar (AUD)
• Korea, Republic of - South Korean Won (KRW)
• Kuwait - Kuwaiti Dinar (KWD)
• Liechtenstein - Swiss Franc (CHF)
• Lithuania - Euro (EUR)
• Luxembourg - Euro (EUR)
• Malaysia - Malaysian Ringgit (MYR)
• Malta - Euro (EUR)
• Marshall Islands - U.S. Dollar (USD)
• Martinique - Euro (EUR)
• Mauritius - Mauritian Rupee (MUR)
• Mayotte - Euro (EUR)
• Mexico - Mexican Peso (MXN)
• Micronesia, Federated States of - U.S. Dollar (USD)
• Monaco - Euro (EUR)
• Montenegro - Euro (EUR)
• Montserrat - East Caribbean Dollar (XCD)
• Nauru - Australian Dollar (AUD)
• Netherlands - Euro (EUR)
• Niue - New Zealand Dollar (NZD)
• Norfolk Island - Australian Dollar (AUD)
• Northern Mariana Islands - U.S. Dollar (USD)
• Norway - Norwegian Krone (NOK)
• Oman - Omani Rial (OMR)
• Palau - U.S. Dollar (USD)
• Panama - U.S. Dollar (USD)
• Peru - Peruvian Nuevo Sol (PEN)
• Philippines - Philippine Peso (PHP)
• Pitcairn - New Zealand Dollar (NZD)
• Poland - Polish Zloty (PLN)
• Portugal - Euro (EUR)
• Puerto Rico - U.S. Dollar (USD)
• Qatar - Qatari Riyal (QAR)
• Romania - Romanian Leu (RON)
• Saint Barthélemy - Euro (EUR)
• Saint Kitts and Nevis - East Caribbean Dollar (XCD)
• Saint Lucia - East Caribbean Dollar (XCD)
• Saint Martin (French part) - Euro (EUR)
• Saint Vincent and the Grenadines - East Caribbean Dollar (XCD)
• San Marino - Euro (EUR)
• Saudi Arabia - Saudi Riyal (SAR)
• Singapore - Singapore Dollar (SGD)
• Slovakia - Euro (EUR)
• Slovenia - Euro (EUR)
• South Africa - South African Rand (ZAR)
• Spain - Euro (EUR)
• Sweden - Swedish Krona (SEK)
• Taiwan - New Taiwan Dollar (TWD)
• Timor-Leste - U.S. Dollar (USD)
• Tokelau - New Zealand Dollar (NZD)
• Türkiye - Turkish New Lira (TRY)
• Turks and Caicos Islands - U.S. Dollar (USD)
• Tuvalu - Australian Dollar (AUD)
• Vietnam - Vietnamese Dong (VND)
• Virgin Islands, British - U.S. Dollar (USD)
• Virgin Islands, U.S. - U.S. Dollar (USD)
• No matches found

Exchange rates may vary depending on whether you buy instore, online or by phone.

^ Travel money cards are available on selected currencies only.

Buy travel money

Buy, exchange money and order foreign currency online, by phone, or at our bureaux.  

How to get travel money with Sainsbury’s Bank

Need holiday money? Order currency online, by phone or visit a Sainsbury’s store with a bureau today. Or get a Sainsbury’s Bank Travel Money Card for easy and secure spending overseas.  

There are various ways to buy travel money with Sainsbury’s Bank. Choose the method that’s easiest for you. 

1.    Buy currency online for home delivery.  2.    Order currency online and collect instore. 4-hour click and collect available. T&Cs apply.  3.    Buy currency via telephone. 4.    Visit one of our bureaux to buy currency in a Sainsbury’s store.  

Buy a prepaid travel money card

Our travel money card makes it safe and easy to manage and spend your holiday money.  1.     Order for collection – Collect your travel money card from your nearest Sainsbury’s Bank bureau. 2.     Order for delivery – We’ll send your travel money card straight to you. 3.     Download the app or log in online  – Check your balance, exchange between currencies, top up and manage your account.  

Where can you get foreign currency with Sainsbury’s?

Get travel money delivered to you.

Order online or by phone and we’ll mail your holiday money to you securely via special delivery. Order more than £400 of foreign currency and get free delivery.  

Collect travel money instore

Visit a store with an instore travel bureau to collect your travel money on your next weekly shop.

In a hurry? You can now order and collect Euros, US Dollars, and Travel Money Card pre-paid orders in as little as 4 hours with our click and collect travel money service^.

Click and collect currency the same day at a Sainsbury’s Bank travel money bureau when you:

• Order Euros, US Dollars, or a Travel Money Card
• Place your order on a Monday to Friday (excluding Bank Holidays), and
• Order at least 4hr before the bureau’s scheduled closure time

For orders made outside of this period, or for any other currency, you will be able to select your preferred collection date when placing your online order.   

Get your travel money card delivered to you

We’ll send your travel money card straight to you, with your PIN arriving separately for security.  

Visit one of our bureaux 

We have stores with instore travel bureaux across the UK where you can pick up holiday money on the day.  

Why use Sainsbury’s Bank for foreign currency

• Wide range of currencies, including USD and EUR We offer over 50 different foreign currencies, so it’s easy to get the holiday money you need.
• Nectar Prices Nectar members get better exchange rates both online, on the phone and at our bureaux. See our Nectar member benefits .*
• Currency buy-back  Got holiday money left over when you get home? We’ll buy back most foreign currency, so you’re not out of pocket. 
• Pick up your travel money in one of our stores Within travel bureaux  across the UK, it’s convenient to pick up holiday money as you shop with Sainsbury’s Bank.
• Multiple ways to order and receive travel money Order online or by telephone, collect instore or receive holiday money by post – the choice is yours.
• 24/7 telephone assistance and online portal   Our team are on hand to help with your travel money card any time of the day or night, no matter where you are in the world. 
• Access to Western Union You can send an international money transfer instore with  Western Union Money Transfer® services .

Choose your foreign currency

From Euro and US Dollar to Swedish Krona and Japanese Yen, we have more than 50 foreign currencies from all over the world. 

Take a look at our most popular currencies.

Add to your travel money card to withdraw and spend on holiday.

US Dollar (USD)

Order by telephone and receive your travel money in the post.

Dirham (AED)

Order online for bureau collection or buy directly instore.

Turkish Lira (TRK)

Buy travel money at one of our bureaux de change.

Thai Baht (THB)

Order currency online and get free delivery over £400.

Canadian Dollar (CAD)

Get a travel money card instore to use on holiday in Canada.

Frequently asked questions

Are there any administration fees.

No, we don't charge any administration fees when you order currency from us.

Will I be charged for using my credit/debit card?

No, we don’t charge any extra when you buy foreign currency by card.

Some card providers may charge a cash advance fee and interest for buying currencies. Cash advance fees will not show on your travel money order, but you’ll be able to see them on your card statement. If you’re not sure, you should check with your card issuer.

There is no cash advance fee when you use a Sainsbury’s Bank Credit Card. No interest will be charged, as long as the full outstanding balance on the credit card is cleared during the current billing cycle. If a balance remains on the account at the end of the billing cycle, interest will be charged and may apply to the currency purchased.

Do I get any benefits for being a Nectar member?

Yes, you do. If you tell us your Nectar card number when you place your order, we’ll give you a better exchange rate*. Not a Nectar member? Sign up today .

When will I receive my home delivery order?

You can select a specific working day delivery date up to seven days in advance. Please note Saturday deliveries are not guaranteed. Also, if you’ve chosen a Monday delivery, Royal Mail may try to deliver on Saturday.

The earliest day you’ll be able to select for delivery is:

What are the home delivery fees?

How much money can i order online.

Orders for collection at any Sainsbury's Bank Travel Money Bureau or for home delivery are subject to a maximum value of £4,500 per person per day.

All home delivery orders are subject to a minimum value of £100** and a maximum of £2,500. There is no minimum order value for orders for collection at a Sainsbury's Bank Travel Money Bureau.

How long will my travel money card take to arrive?

We’ll send out your travel money card as soon as you order it, so it should be with you in three to five working days. You can also get a travel money card immediately at our bureaux if you need yours at short notice. 

Can I exchange unused travel money?

Yes, we can buy back your foreign currency. Just bring your unused currency back to a Sainsbury’s Bank travel money bureau and we’ll exchange it back to sterling. Please note that we can buy back notes but not coins. 

Terms and conditions

*Nectar members receive better exchange rates on single purchase transactions of all available foreign currencies. Excludes travel money card home delivery orders and online reloads. Exchange rates may vary depending on whether you buy instore, online or by phone.© You need to tell us your Nectar card number at the time of your transaction. No cash alternative is available. We reserve the right to change or cancel this offer without notice.

**You can order currency for a secure home delivery by 1pm on the day of your choice by Royal Mail (Mon- Sat). For next day delivery your order needs to be confirmed before 2pm (Mon- Fri). Please note that whilst Royal Mail make every effort to delivery on schedule, we cannot guarantee this as it is beyond our control. Highlands and Islands (including Channel Islands) are not guaranteed next day delivery. Delivery is free on all cash orders £400 or more (£4.99 for orders between £100 and £399.99). The minimum order for home delivery is £100. The delivery day quoted is dependent on the order day being a working day; if one of those days is a public holiday then additional day(s) will be added accordingly. All home delivery orders are sent via Royal Mail Special Delivery, unless we advise you otherwise, to your billing address, and a signature will be required upon delivery. A valid telephone number is required for home delivery. ^ For Euro, US Dollar and Travel Money Card only:

If you selected same-day collection your order will be available 4 hours from the initial order confirmation email received or if your order was placed before 6 am then the earliest your order will be available to collect is from 10 am. Please allow at least 4 hours for your order to be processed. Remember to check the bureau opening hours before collecting your order.

If you selected tomorrow or a future date your order will be ready from 10 am on your chosen collection date. For all other currencies

Your order will be available from 2.00 pm on your chosen collection date.

Your order should be collected within 72 hours or will be subject to cancellation. Sainsbury's Bank Travel Money Card is issued by PrePay Technologies Limited pursuant to license by Mastercard International. PrePay Technologies Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (FRN: 900010) for the issuing of electronic money and payment instruments. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.  

Find more Terms & Conditions here

Nectar prices for Nectar members*

Travelex Travel Money 4+

Travelex global.

• 4.7 • 2.3K Ratings

iPhone Screenshots

Description.

The safer way to spend and transfer money abroad. Easily top up your Travelex Money card, check your balance, recent transactions and order cash for delivery or collect from one of our stores. Accessing foreign currency while away has never been safer or easier. Whether you’re buying Dollars in real time, or quickly purchasing Euros before a city break—the Travelex Money app offers total peace of mind, with all your cash safely stored on a secure card. The Travelex Money App is the perfect travel companion for anyone looking to go on holiday, explore the world or do business in new places. By downloading the Travelex Travel Money Card, you are choosing a faster, safer way to spend while you travel. Here are some of the features you can enjoy: ● Top up your card with your choice of 15 available currencies: British pounds, Euros, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, South African rand, Turkish lira, Swiss franc, UAE dirham, Mexican peso, Polish zloty, Czech koruna, Swedish krona and Japanese yen. ● Lock-in your exchange rates. ● Use your card across millions of locations, wherever Mastercard Prepaid is accepted. —A wide range of benefits in one travel app— ● Free Wi-Fi access worldwide ● 24/7 global assistance to replace your card or provide you with emergency cash ● No ATM charges overseas* ● Platinum benefits from our partners —International cash exchange at your fingertips— Order cash in the app to lock in our very best rates on your foreign currency. Whether you’re looking for Pounds to Euros or one of our other 40+ currencies, we can deliver to your home or you can pick up from us in store. All created by the experts in foreign exchange, Travelex. —Want to get in touch?— Email us at [email protected] Tweet us at @TravelexUK Find us on Facebook at facebook.com/TravelexUK If you have any feedback on the experience of our app, we’d love to hear it; email us at [email protected] *Although Travelex does not charge ATM fees, please check the ATM before using as some operators may charge their own fees.

In this latest update, we've prioritised your security, added exciting new features, and resolved those pesky bugs that may have been causing inconvenience. Enjoy peace of mind with enhanced security measures, explore a range of fresh features, and experience a smoother app performance.

Ratings and Reviews

2.3K Ratings

The App continues to be inaccessible

When is the App going to be fixed. I’ve called the customer service number repeatedly and they offer to assist me with my balance and reloading but I don’t want to reload if your system still isn’t secure.

Developer Response ,

Hi, we are aware of the current issues with the App, and the team is working to resolve these issues as soon as possible. We can also confirm that our systems are secure and you are safe to reload and use your card.

Seems like every time I turn around there is a problem with this app. Can’t put money into a card because their system is down. You have to jump through hoops to try and put money on it seems like. And now the app in general is just down? With no explanation whatsoever than a one sentence blurb in the explanation of what the app is. I’m just glad it wasn’t down while on my last trip so that I could keep up with my funds while on vacation. I’m not happy now though that I can’t just use the app to check my account for what I had left. Plus there’s not even any explanation that they are working on the app in hopes to have it working again. I love the convenience of this card and the app, when it works!

Hello, thank you for your review. We currently have most of our systems taken offline to stop the spread of a malicious virus attack. The situation has been contained and now we are steadily bringing back our systems after rigorous analysis. We're sorry for the inconvenience this may have caused. Thanks, Online Support Team

Online app is “flaky”

When I log on it shows no balance or activity on my card. That is frustrating when your in a foreign country and it is your primary source of money and spending. So we have to keep a close eye on how much we think we have spent and guess at when to reload. Reloading is also cumbersome because even after logging in you have to supply a lot of the information again like passport details and credit card even though you checked the save my info. Hopefully this is a short technical difficulty with the app because it is frustrating.

We are sorry to hear that you are not happy with the app. So we can improve the service, please could you email our app team directly ([email protected]), We do appreciate any and all feedback that we receive.

App Privacy

The developer, Travelex Global , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

Data Linked to You

The following data may be collected and linked to your identity:

• Financial Info
• Contact Info
• Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

• Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

English, Dutch, Japanese

• Developer Website
• App Support
• Privacy Policy

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Verifying your identity and income.

We’ve started processing your Post Office Savings application. Now we just need a few more details.

If we’ve asked for proof of your identity, your permanent address and/or your income, here’s what to do:

• Complete and follow the instructions within your letter.
• Drop into a Post Office branch along with your letter, where your documents can be certified free of charge - use our Branch Finder to locate your nearest branch (selected branches only). The branch can also post the documents for you once they have been certified. Note that only proof of ID and proof of address must be certified before sending into us. Income documents do not require certification.
• Alternatively, once your documents have been certified, send them to us along with the form in the Freepost envelope provided with your letter.

Please be aware certified photocopies won’t be returned to you.

• List A – Identity verification

List B - Address verification

List c - proof of income, list a – identity verification.

The following items are acceptable as proof of identity:

• Current valid passport
• Current full UK/EU photocard driving licence/old style paper licence copy.

If you cannot provide documentation from the above list, please call us on 0800 169 7500 to find out what other documents are also acceptable.

Documents from list A - proof of identification must be certified before sending into us.

The following items are acceptable as proof of address:

• Utility bill - e.g. gas, electricity, water, satellite television, telephone (not mobile), broadband (not dongle contracts) (dated within the last 6 months).
• Bank/Building Society/Mortgage/Credit Union/Credit Card statement (dated within the last 6 months or dated within the last 13 months if annually issued mortgage statement. Each page of the document must be certified)*.
• Local authority correspondence (dated within the last 13 months eg Rates/Council Tax bill).

If you cannot provide documentation from the above list, please call us on 0800 169 7500 to find out what other documents are also acceptable.


Documents from list B - proof of address must be certified before sending into us.


*E-statements may only be accepted if the item from List A is one of the following forms; Passport or UK driving licence. An E-statement must be one that is printed as a PDF standalone document, not a spreadsheet download and must contain the bank name and logo, full name, address, date and each page of the document must be certified.

List C - proof of income items don’t need to be certified, however please note you may be required to provide proof of income for two months. You can post these documents directly to Post Office using the information provided in the letter. Please refer to your letter for the list of acceptable documents.


If you cannot provide documentation from the list sent to you, please call us on 0800 169 7500 to find out what other documents are also acceptable.

0800 : Calls to 0800 numbers are normally free of charge from landlines and mobile phones. Calls may be recorded, monitored and used for training purposes.

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