hmp doncaster visits booking line

Blog Government Digital Service

https://gds.blog.gov.uk/2014/09/15/you-can-now-book-a-prison-visit-online/

You can now book a prison visit online

Booking a prison visit should be simple and straightforward. Until now that was far from the case. Booking a visit required both prisoner and visitor to jump through hoops: paper forms and drawn-out phone calls. And if the visit date turned out to be impossible, they had to start all over again.

Now you can book a visit online . It takes about 5 minutes. Before, picking an available date was pot luck. Now there's a date-picker that lets you select 3 possible slots instead of 1. It’s a straight-forward service with user-needs at its heart but, if you get stuck, you can call the prison's visits booking line and someone will help you with the booking.

Here's a very short film we've made about it:

By making it easier to book visits, prisoners will see more of their friends and family. Evidence suggests this will help their rehabilitation. Transformation isn't just about websites.

The service was built by the Ministry of Justice, with a combined team from the National Offender Management Service, HM Prison Service and MoJ Digital Services.

For more of the story behind this service, read Mike Bracken's account of his trip to HMP Rochester or check out the service’s transformation page .

Join the conversation on Twitter , and don't forget to sign up for email alerts .

Sharing and comments

Share this page, 20 comments.

Comment by Pauline posted on 23 August 2015

How do you find out the prisoners number??? so you can go ahead with online booking of a visit?

Comment by Carrie Barclay posted on 24 August 2015

You can find a prisoner using this service: https://www.gov.uk/find-prisoner However it will be the prisoner's responsibility to get in touch with you to let you know their prison number etc.

Comment by linda posted on 15 August 2015

This service does not appear to work this is day 2 trying to use it

Comment by Olivia posted on 30 July 2015

Hi, If a visit is booked and someone cant make it, is it possible to change the name of one of the people to someone else?

Comment by Louise Duffy posted on 30 July 2015

It's best to contact the prison directly if this happens. You can find contact details here: http://www.justice.gov.uk/contacts/prison-finder

Thanks, Louise

Comment by Paige posted on 28 July 2015

Hi my partner was sent to nottingham today, I was on his previous list 4 months ago for a visit. Will that still be on the system all will it have to he put through again if so how long does it take to be approved for a visit? Thanks Paige.

Comment by Louise Duffy posted on 29 July 2015

You might want to get in touch with the prison first before booking a visit. You can find the contact details of the prison here: http://www.justice.gov.uk/contacts/prison-finder

Comment by Debs posted on 27 July 2015

Hello Is there a list of prisons where online booking can't be used?

Comment by Louise Duffy posted on 28 July 2015

According to the information on this page: https://www.gov.uk/prison-visits , you can arrange a visit to any prison in England and Wales through this service. If you're visiting someone in Northern Ireland or Scotland you'll need to contact the prison directly.

This link also lists the type of visits that are not covered by the online service: https://www.gov.uk/prison-visits so you need to get in touch with the prison directly.

Hope that's helpful.

Comment by c.steer posted on 26 July 2015

So how do I find the booking form to fill in I am new to computers

Comment by Louise Duffy posted on 27 July 2015

Here's the link to the booking form: https://www.gov.uk/prison-visits

You'll need this information to complete the form:

prisoner number prisoner’s date of birth dates of birth for all visitors coming with you make sure the person you’re visiting has added you to their visitor list

Hope that's useful.

Comment by Shawnaa posted on 09 May 2015

i have a visit booked which i did online but i do not have a visiting order woll the prison let me in?

Comment by Carrie Barclay posted on 11 May 2015

Your identity will be checked on arrival to make sure you’re on the visitor list.

Comment by jessicca posted on 27 January 2015

What happens after you book the visit and its confirmed by email do you need the visiting order ?

Comment by Carrie Barclay posted on 29 January 2015

The Visiting Order (VO) number is generated by the booking system, it is included in your confirmation email and you will need this to change or cancel a booking.

However, if you're visiting a prison the guidance is that you only need your ID, not the VO number. If when you visit the prison you are asked for the VO number you should report this via the Contact Us link on the Prison Visits Booking form.

I hope that helps.

Comment by Ilysa Mcnally posted on 18 November 2014

How late in advance can I book e.g. book a visit today (Tuesday) for the Sunday coming???

Comment by Carrie Barclay posted on 19 November 2014

Hi Ilysa. Thanks for your question. A visit needs to be booked 3 working days in advance. So in this case, the visit request would have to be no later than Tuesday to allow for a visit on Sunday.

Comment by carole posted on 23 October 2014

How far in advance can you book visits

Comment by Carrie Barclay posted on 23 October 2014

Hi Carole. You can book up to 28 days in advance. Thanks for your question.

Comment by kimberly posted on 16 August 2015

does anyone know how to cancel a visit online?

Sign up and manage updates

Be part of the transformation.

If you’re interested in joining us, check out all open opportunities on the GDS careers site.

GDS Podcasts

Comments and moderation

Social media house rules.

Read our guidelines

No products in the basket.

Doncaster Prison Information

Accommodation: The prison consists of multiple residential units with individual cells or shared accommodation for inmates. The cells are equipped with basic amenities, including beds, personal storage, and sanitation facilities.
Education and Vocational Training: Doncaster Prison offers educational programs to help inmates improve their literacy, numeracy, and other skills. Vocational training opportunities are provided to enhance employment prospects upon release.
Workshops and Employment: Inmates have access to workshops where they can engage in various activities such as woodworking, metalwork, and other vocational programs. These activities aim to develop skills and potential employment options within the prison.
Healthcare: Doncaster Prison has an on-site healthcare unit staffed with medical professionals who offer primary healthcare services to prisoners. Mental health support and substance abuse programs are also available.
Sports and Physical Activities: The prison promotes physical fitness and well-being by providing access to sports facilities and organized activities. These activities aim to develop teamwork, discipline, and positive lifestyle choices.
Family Contact: The prison recognizes the importance of maintaining family relationships and offers opportunities for visits and contact with family members, subject to specific guidelines and regulations.
Chaplaincy Services: Doncaster Prison has chaplains representing different faiths who offer religious support and guidance to prisoners.

Contact Information

Booking a visit to doncaster prison.

Unlimited Prison Phone Calls Package

Mon – Fri: 09:00 – 12:00, 13:15 – 15:00, 15:30 – 17:15
Sat & Sun: 10:45 – 12:15, 12:45 – 14:15, 14:45 – 16:15

The weekly online and monthly printed national newspaper for prisoners and detainees

Search articles and comments

Hmp doncaster.

Inside Time Reports
13th December 2014
Male Local , Male YOI , Prison Visit , Yorkshire & Humberside

Prison information

Address: Off North Bridge Road Marshgate DN5 8UX Switchboard: 01302 760870 Family & Friends * : 0808 196 8814 Managed by: Serco Region: Yorkshire & Humberside Category: Male local and YOI Link to: https://www.gov.uk/guidance/doncaster-prison & https://www.serco.com/uk/sector-expertise/justice/hmp-doncaster

Description

Local Category B

Visit Booking: Online

Use this online service to book a social visit to a prisoner in England or Wales you need the:

prisoner number
prisoner’s date of birth
dates of birth for all visitors coming with you

The prisoner must add you to their visitor list before you can book a visit.

You’ll get an email confirming your visit. It takes 1 to 3 days.

ID: Every visit Children’s Visits:

Acceptable forms of ID

Search reports

IMB Reports

Prison Inspectorates Reports

Probation Service Reports

Prisons and Probations Ombudsman

Search the InsideTime library

Prisons: the good, the bad and the ugly, prisoner found dead after cell bell went unanswered, writing the good fight, forest bank has most drug finds – again, something missing or outdated.

If you have any information that you would like to be included or see anything that needs updating, contact Gary Bultitude at [email protected]

Share this on:

HMP WINCHESTER

Conditions of acceptance of website comments

Skip to Navigation
Skip to Content

Langue du site

Visiting the prison

Booking a visit - domestic visits (Family & Friends)

Prisoners are responsible for booking their own visits; this is done by using an application on the Central Management System (CMS) – accessed via touchscreen computer terminals that are located on each unit in the establishment. Once a visit has been approved it is up the individual prisoner to inform his family and friends of the date and time of the visit.

The maximum time a visit can be booked is 14 days in advance and the minimum is 3 days in advance.

Prisoners can book up to 3 adult visitors per session and 3 children less than 18 Years of age. However, if the child is over 17 they will be classed as an adult.

It is the responsibility of the prisoner to book and inform friends and family of the time and date of visits.

Staff are not responsible for booking or informing family and friends of visits or cancellation of visits.

It is also the responsibility of the prisoner to inform visitors of correct identification requirements as well as other visit regulations, however visitors are encouraged to check the website for further details.

For sending correspondence / emails to your family or friend in prison, you can take advantage of the emailaprisoner.com system. Please log on to https://www.emailaprisoner.com and follow the instructions.

Domestic visitors’ identification

All visitors to closed prisons, both Adults and Children, whether visiting for social or official purposes must be required to prove their identity on Reception. (Children’s birth certificates are suitable to prove the name and date of birth).

Two separate forms of up-to-date identification will be required to gain entry to the prison, including one photographic identification and two proof of address:

Driving Licence - Acceptable on its own if photograph and the address matches the address provided by the prisoner on CMS.
Passport - Including foreign passports and time expired passports where the photograph is still recognisable.
Bus Pass (elderly only) - Must have been issued by the Local Authority. Photograph must match.
Student / Employers I.D. - Must clearly show the name of the visitor and educational establishment / employer. Photograph must match.
Citizen Card - A Citizen Card is an official UK ID / proof of age card recognised as such by the Home Office. Obtained online. A Standard application costs £15 and takes 21 days (card posted by Royal Mail 2nd class); an Urgent application costs £30 and takes 1-2 workingdays (subject to verification; card posted by Special Delivery guaranteed Next Day by 1pm). you can find out more at www.citizencard.com. Must be official, the photograph must match.

Two Proof of address can include: (No more than 6 Months old)

Utility bill
Benefit book / Letter
Council tax/tax credit award
Household bill or statement with the address on

For other forms of ID that may be acceptable please ensure you contact the prison Visits Booking line for advice.

If a visitor is unable to produce ID as above, staff may accept combinations of two or more of the following below, but must also include two proof of addresses:

‘Birth/marriage certificate
‘Rail or bus pass with photo
‘Cheque book or credit/debit card (counts as one, do not accept as two)
‘Employer’s pass or ID or student ID card not acceptable under paragraph 2
‘Young person’s ‘proof of age’ card
‘Trade Union or National Students’ union membership card
‘Library card, if it has a signature that can be compared with the visitor’s signature
‘Rent book
‘Foreign identity or resident’s card (other than EC ID cards acceptable in their own right)
‘Expired documents from the above lists that appear satisfactory in other ways
‘ID Card from Prison Visitors Organisations

You may be refused entry if you do not have sufficient ID. This will be decided by the Visits Manager on duty. The Director has the discretion to accept any form of identification that clearly identifies the visitor in a satisfactory way.

Having had ID checked all visitors will have their photograph taken, fingerprints and hand stamped with UV ink.

All adults and children over 10 years of age will have their finger-prints taken.

Booking a visit - legal/officials only

Our dedicated booking line is staffed: Monday to Friday between 0830-1630 hrs.

Official visitors can book by phone or via email.

[email protected]

To book by phone call: +44(0) 151 522 2196 / +44(0) 151 522 2047

For non-confidential correspondence to your clients, you can take advantage of the emailaprisoner.com system. Please log on to https://www.emailaprisoner.com/ and follow the instructions.

Legal visitors’ identification

The forms of identification set out below are acceptable. If the visitor does not possess such identification then the forms of identification for social visitors are also acceptable. If in doubt, Visits staff may telephone the visitor’s employer (e.g. solicitors office, barrister’s chambers, probation department) to check the visitor is bona fide. Get the telephone number from the phone book or direct enquiries, not from the visitor:

Members of either House of Parliament: Houses of Parliament ID card.
Legal Advisers: identity card issued by firm/ chambers, or introductory letter on headed letter paper of firm/chambers.
Police, Immigration and Customs Officers: warrant card.
Probation Officers: probation department ID card.
Staff from other prisons, HQ or Home Office Staff: prison service security pass or home office pass.
Consular Officials: consular ID card.
Other public officials: departmental or local authority pass or ID card (but only if it shows the name of the visitor and the name of the department or local authority).
Social workers: identification cards.
Researchers: Security Photo pass or official letter (visits must be pre-arranged) and
NHS: photographic identification badge/card. Independent sector healthcare photographic identification badge/card.

Visitors Centre

Safe Ground is the organisation responsible for the day to day running of the Visitors Centre at HMP Altcourse where our team is working hard to create a space and a service which is welcoming, comfortable, efficient, and conducive to meaningful engagement. In time, visitors also have the opportunity to access therapeutic spaces facilitated by a specialist member of the team based on site. Alongside our day-to-day delivery of the Visitors Centre service and family support work, Safe Ground is delivering therapeutic group work programmes to men in custody. Together, our services represent the movement of the establishment towards a model of best practice in implementing ground-breaking person-centred interventions. For more information visit Safe Ground - Social Interest Group - Social Interest Group

Visiting times until 1 st October

Visitors will need to arrive at the visits centre at least one hour prior to the visiting time in order to be processed in time for the visit to commence.

Monday to Friday

13:30-14:30 (BOOKING - VISITORS TO BOOK IN 12.15pm)

15:15-16:15 (BOOKING - VISITORS TO BOOK IN 14:15hrs)

18:15-19:15 (BOOKING - VISITORS TO BOOK IN 17:00hrs)

09:15-10:15 (BOOKING - VISITORS TO BOOK IN 08:15hrs)

11:00-12:00 (BOOKING - VISITORS TO BOOK IN 10:00hrs)

14:00-16:00 (BOOKING - VISITORS TO BOOK IN 13:00hrs)

13:45-14:45 (BOOKING - VISITORS TO BOOK IN 12:45hrs)

15:30-16:30 (BOOKING - VISITORS TO BOOK IN 14:30hrs)

Visiting times from 2nd October

Official Visits Monday to Friday

AM Sessions

1 st Session. Solicitor Arrive at search area 08:30. Visit Time 09:00 to 10:00

2 nd Session. Solicitor Arrive at search area 10:00. Visit Time 10:30 to 11:30

PM Sessions

1 st Session. Solicitor Arrive at search area 14:00. Visit Time 14:30 to 15:30

2 nd Session. Solicitor Arrive at search area 15:30. Visit Time 16:00 to 17:00

NB Duration of each session is 1 Hour. A request for an extended 2 Hour session can be authorised subject to availability.

On arrival Legal Visitors do not need to go to the Visits Centre. Report directly to the main reception with your ID.

Social Visits Monday to Sunday

1 st Session. Visitor Arrives in VC 08:00. Visitor comes through search area 08:30. Visit Time 09:00 to 10:00.

2 nd Session. Visitor Arrives in VC 09:30. Visitor comes through search area 10:00. Visit Time 10:30 to 11:30.

1 st Session. Visitor Arrives in VC 13:30. Visitor comes through search area 14:00. Visit Time 14:30 to 15:30.

2 nd Session. Visitor Arrives in VC 15:00. Visitor comes through search area 15:30. Visit Time 16:00 to 17:00.

Purple Video Visits

Purple Visits will take place on a Saturday and Sunday only and the times are the same as the Social Visits Sessions and will be booked in the usual way.

All of the above Visiting Times will come into effect from the 2 nd October 2023.

Visits Staff retain discretion to accept any other forms of identification, singly or in combination, that clearly identify the visitor in a satisfactory way.

The following list of items must not be brought into or taken out of the prison by staff or visitors:

Explosives and other dangerous items
Any item of contraband such as illegal or unauthorised substances (including steroids etc)
Any article intended for a prisoner
Weapons of any description including imitation weapons
Alcohol (except Communion wine brought in by Chaplaincy staff)
Aerosols (e.g. spray deodorant / hairspray)
Cans (e.g. drinks can)
Metal Cutlery (beyond P4)
Metal nail files
Civilian Clothing (if in uniform)
Spare uniform
Chewing Gum
Mobile Phones and associated parts (unless authorised under the Offender Management Act
Pagers (unless authorised)
Cameras (unless authorised under the Offender Management Act )
Video Cameras (unless authorised under the Offender Management Act
Any other sound or picture recording devices (unless authorised under the OMA)
DVD recorder / players
Non healthcare / prescribed drugs
Tobacco, lighters, matches or any other smoking paraphernalia
Large amounts of money
Unofficial tools e.g. personal screwdrivers
Tool repair kits

How we collect and use your data

Learn more Close

COLLECTION OF DATA

In order to facilitate your visit to one of our prisons and to ensure that we deliver appropriate levels of security and safety and prevent crime, for identification purposes we shall collect your name, date of birth, address, a biometric template of your fingerprint and a photograph. A series of reference points from a finger print are collected, allowing a unique identification pattern. We do not collect or hold actual fingerprints.

Our prisons operate CCTV and staff may wear Body Worn Video Recording Equipment. We do not collect biometric readings or photographs of children under 16, however with the use of CCTV, images may routinely be captured.

DATA SHARING

We will only share your information with a third party where there is a legal obligation to do so.

RIGHTS OF ACCESS, CORRECTION, ERASURE AND RESTRICTION

You have legal rights in connection with personal information. Under certain circumstances, by law you have the right to:

Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing.
Object to processing of your personal information by us or on our behalf in certain situations.
Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.

DATA RETENTION

We keep personal data in accordance with our clients’ and Sodexo’s retention procedures. These retention periods depend on the nature of the information (e.g. we apply different retention periods to different type of information such as CCTV and your visitor record), and may be subject to change.

If you have any questions or concerns about how long we retain your personal data, please contact the Data Protection Officer using the details below.

FURTHER ADVICE / GUIDANCE

To exercise your rights, you can contact us by writing to us at the following address: [email protected] or email the Global Data Protection Office at the following email address: [email protected] stating your surname, first name and the reason for your request. We will most likely ask you for additional information in order to identify you and to enable us to deal with your request

You also have the right to contact the Information Commissioner’s Office and file a complaint. ( https://ico.org.uk/concerns/ )

Latest News

Ways to stay in touch... .

Cookies on GOV.UK

We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.

We also use cookies set by other sites to help us deliver content from their services.

You have accepted additional cookies. You can change your cookie settings at any time.

You have rejected additional cookies. You can change your cookie settings at any time.

Crime, justice and law
Prisons and probation

Lindholme Prison

Lindholme is an adult male prison, near Doncaster, South Yorkshire.

Help us to improve this page. Give us your feedback in this 2 minute survey.

Book and plan your visit to Lindholme

To visit someone in Lindholme you must:

be on that person’s visitor list
book your visit in advance
have the required ID with you when you go

At least one visitor must be 18 or older at every visit.

There may be a limit to the number of visits a prisoner can have. You can check this with Lindholme.

Contact Lindholme if you have any questions about visiting.

Help with the cost of your visit

If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit , including:

travel to Lindholme
somewhere to stay overnight

How to book family and friends visits

You can book your visit online or by telephone.

Booking line: 01302 524 980 Find out about call charges

The booking line is open:

Monday: 1:30pm to 4pm
Tuesday: 8:30am to 11am
Thursday: 1:30pm to 4pm
Friday: 8:30am to 11am

Visiting times:

Monday, Wednesday, Thursday, Friday, Saturday, and Sunday: 2:15pm to 4:15pm

How to book legal and professional visits

You can book a legal phone call by email to [email protected]

Getting to Lindholme

Find Lindholme on a map

The closest railway station is Doncaster. From there you can get a taxi or take the bus, bus services are quite limited.

To plan your journey by public transport:

use National Rail Enquiries
use Traveline for local bus times

There is a free visitor’s car park.

There is also a disabled visitor’s car park.

Entering Lindholme

All visitors, aged 16 or older must prove their identity before entering the prison. Read the list of acceptable forms of ID when visiting a prison .

All visitors will need to be given a pat-down search, including children. You may also be sniffed by security dogs.

Lindholme has a strict dress code policy, which means visitors should wear smart clothes (no vests, no low-cut tops, no shorts, no short dresses and no headwear, other than that worn for religious reasons). Visitors must adhere to the prison dress code that applies, further details can be requested on your first visit.

There are strict controls on what you can take into Lindholme. You will have to leave most of the things you have with you in a locker or with security. This includes pushchairs and car seats.

There will be refreshments available to purchase during your visit.

You will be told the rules by an officer at the start of your visit. If you break the rules, your visit could be cancelled and you could be banned from visiting again.

Call the booking line if you have any questions about visiting.

Visiting facilities

The Prison Advice and Care Trust runs a visitors centre where you can get support and information.

Telephone: 01302 524 700 Find out about call charges

Family days

HMP Lindholme run 9 family visits a year. Details on how these visits run can be found by contacting: [email protected] .

Keep in touch with someone at Lindholme

There are several ways you can keep in touch with a prisoner during their time at Lindholme.

Secure video calls

To have a secure video call with someone in this prison you need to:

Download the Prison Video app
Create an account
Register all visitors
Add the prisoner to your contact list.

How to book a secure video call

Secure video calls at this prison can be requested by prisoners only.

You will receive a notification if a prisoner has requested a video call with you.

Phone calls

Prisoners do not have phones in their cells so they will always have to call you. They have to buy phone credits to do this.

They can phone anyone named on their list of friends and family. This list is checked by security when they first arrive so it may take a few days before they are able to call.

You can also exchange voicemails using the Prison Voicemail service .

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.

You can send emails to someone in Lindholme using the Email a Prisoner service .

You might also be able to attach photos and receive replies, depending on the rules at Lindholme.

You can write at any time.

Include the person’s name and prisoner number on the envelope.

If you do not know their prisoner number, contact Lindholme .

All post, apart from legal letters, will be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison .

You can no longer send money by bank transfer, cheque, postal order or send cash by post.

If you cannot use the online service, you may be able to apply for an exemption - for example if you:

are unable to use a computer, a smart phone or the internet
do not have a debit card

This will allow you to send money by post.

Gifts and parcels

People in Lindholme are given a list of approved items that can be sent to them as gifts. Contact Lindholme for more information on what’s allowed.

Family and friends of prisoners are permitted to send books directly to their loved ones, or can order books from approved retailers, which can source and send the books on to prisoners. For the full list of approved retailers, you can read the HMPPS Incentives Policy, Annex F .

Make sure to include the person’s name and prisoner number on the parcel.

All parcels will be opened and checked by officers.

Life at Lindholme

Lindholme is committed to providing a safe and educational environment where prisoners can learn new skills to help them on release.

Security and safeguarding

Every prisoner at Lindholme has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.

For further information about what to do when you are worried or concerned about someone in prison visit the Prisoners’ Families helpline website .

Arrival and first night

When a prisoner first arrives at Lindholme, they will be able to contact a family member by phone. This could be quite late in the evening, depending on the time they arrive.

They will get to speak to someone who will check how they’re feeling and ask about any immediate health and wellbeing needs.

Each prisoner who arrives at Lindholme gets an induction that lasts about a week. They will meet professionals who will help them with:

health and wellbeing, including mental and sexual health
any substance misuse issues, including drugs and alcohol
personal development in custody and on release, including skills, education and training
other support (sometimes called ‘interventions’), such as managing difficult emotions

Everyone also finds out about the rules, fire safety, and how things like calls and visits work.

Accommodation

There are over 1,000 prisoners living at Lindholme, housed in 10 units with a mixture of single and double cells. There is also a purpose-built segregation unit.

Education and work

Lindholme provides individual learning plans for all prisoners. Their education, training, advice and support focus on preparing prisoners to get good jobs when they leave.

Learning and skills programmes include literacy, numeracy, GCSE English, maths and ESOL (English for speakers of other languages).

Prisoners can learn basic information technology (IT) or get higher qualifications in building computers, business admin and start-up, media and graphic design. There are courses in printing, engineering, fork lift driving, plumbing, carpentry, textiles, catering, barbering, cleaning, plastering, painting and decorating and hospitality. They can also take a range of gym qualifications.

Lindholme also offers life skills courses in family learning and drug and alcohol awareness.

Organisations Lindholme works with

For prisoners with issues around substance misuse, the CARAT team offers one-to-one support. On release, they have a drugs intervention programme worker to continue the support.

Shelter helps prisoners with accommodation when preparing to leave prison.

Support for family and friends

Find out about advice and helplines for family and friends .

To contact our head of family provision at HMP Lindholme: Mark Wilson via email [email protected] .

Concerns, problems and complaints

In an emergency.

Call 01302 524 700 if you think a prisoner is at immediate risk of harm. Ask for the Orderly Officer and explain that your concern is an emergency.

Problems and complaints

If you have any other problem contact Lindholme .

Independent inspections

HM Prison and Probation Service publishes action plans for Lindholme in response to independent inspections.

Contact Lindholme

Governor: Rob Kellett

Telephone (24 hours): 01302 524 700 Fax: 01302 524 750 Find out about call charges

Follow Lindholme on Twitter/X

HMP Lindholme Bawtry Road Hatfield Doncaster DN7 6EE

Updated visiting guidance based on 1 April COVID rule changes

Added link to new safer custody information under Security and safeguarding.

Updated visiting information: Reduced visit schedule and testing for visitors aged 12 and over.

Updated visiting information: Testing for visitors aged 12 and over.

Added link to information about testing for physical contact at visits.

New visiting times and booking information added.

Prison moved into National Stage 3 framework and is now preparing to open visits for family, friends and significant others. We will update this page with specific visiting information as soon as possible.

Updated visit info

Updated visiting information in line with coronavirus restrictions.

Updated: HMP Lindholme visiting times and visiting procedure changes during coronavirus.

First published.

Help us improve GOV.UK

Don’t include personal or financial information like your National Insurance number or credit card details.

To help us improve GOV.UK, we’d like to know more about your visit today. We’ll send you a link to a feedback form. It will take only 2 minutes to fill in. Don’t worry we won’t send you spam or share your email address with anyone.