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When severe weather or other uncontrollable events impact your flight and travel dates, you may be able to change your trip with no change fee.
We understand you may have questions about your upcoming travel. We’re working around the clock to care for you on your travel journey.
Current travel alerts
Information current as of June 21, 2024
If you're traveling to / through / from:
- Caxias do Sul, Brazil (CXJ)
- Chapeco, Brazil (XAP)
- Passo Fundo, Brazil (PFB)
- Pelotas, Brazil (PET)
- Porto Alegre, Brazil (POA)
- Santo Angelo, Brazil (GEL)
Your change fee is waived if you:
- Are traveling on an American Airlines flight
- Are booked in any fare class, including Basic Economy
- Bought your ticket by May 6, 2024
- Are scheduled to travel May 6 - August 31, 2024
- Can travel May 12 - September 20, 2024
- Change your origin and destination to: Canoas Air Force Base, Brazil - Alternative for Porto Alegre (QNS), Caxias do Sul (CXJ), Chapeco (XAP), Florianopolis (FLN), Navegantes (NVT) Passo Fundo (PFB), Pelotas (PET) or Santo Angelo (GEL); difference in fare may apply
- Rebook in the same cabin or pay the difference
Keep in mind:
- Your ticket must be issued by American (ticket number starts with 001)
- Changes must be booked by August 31, 2024
- Travel must be completed within 1 year of original ticket date; difference in fare may apply
Change your trip
If your trip is eligible, you can make a one-time change online. Here's how:
Find your trip
- If your trip is eligible, you'll see the option to 'change trip' in the toolbar
Contact Reservations
If you can't change your trip online, call Reservations for help.
- Tel Aviv, Israel (TLV)
- Bought your ticket by February 11, 2024
- Are scheduled to travel October 7, 2023 - October 28, 2024
- Can travel October 26, 2024 - November 24, 2024
- Don't change your origin or destination city
- Cancel your trip and request a refund
- Changes must be booked by October 28, 2024
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Black Ice Threat Looms for Tri-State: Get Real-Time Transit Updates Here
The powerful storm is expected to complicate transit with ice and more. here's the latest info, by nbc new york staff • published december 23, 2022 • updated on december 23, 2022 at 4:58 pm.
A rapidly intensifying winter storm that prompted a state of emergency from New York's governor flooded roads, downed trees and turned air travel into an abject nightmare -- and now the flash freeze threat looms strong.
No matter where you're going, you'll likely encounter delays or cancellations via road, rail, air or even sidewalk. We've got you covered with all the latest need-to-know transit information directly from the sources.
24/7 New York news stream: Watch NBC 4 free wherever you are
Remember to scroll down to find the latest update from your relevant agency, as transit situations can evolve quickly.
More Coverage
Historic winter storm drenches ny, nj; now arctic blast brings life-threatening cold.
Caught in Floodwaters? What to Know to Stay Safe Before, During and After a Storm
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May 24, 2023 - Travel Advisory: Watch for Lane Reductions on U.S. Route 9 in Latham. May 11, 2023 - Travel Advisory: Watch for Weekend Closure of ramps at Northway Exit 17 and Route 9 in Moreau, Saratoga County. April 28, 2023 - Travel Advisory: Weekend Closure of State Route 74 in Essex County.
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A rapidly intensifying winter storm that prompted a state of emergency from New York’s governor flooded roads, downed trees and turned air travel into an abject nightmare — and now the flash...