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Leisure and Hospitality Jobs

We have a number of visitor attractions that bring in over 500,000 visitors a year. An opportunity to get closer to water and the environment, our sites offer cycling, fishing, water sports and a nice spot for a bite to eat too. So, if you’re looking for career that is truly close to nature then view our leisure and hospitality positions.

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Exciting new vision for Welsh visitor economy

First Minister Mark Drakeford and Deputy Minister for Tourism Lord Elis-Thomas will today unveil an exciting future for the visitor economy in Wales.

This was published under the 2016 to 2021 administration of the Welsh Government

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The Welsh Government will publish its five-year plan to grow the visitor economy, focusing on Wales’ strengths – its landscapes, culture and places.

The new plan – Welcome to Wales: Priorities for the Visitor Economy 2020-25 – will be backed by two funds to support the industry: A new £10m fund - Brilliant Basics to support the all-important tourism infrastructure which will complement the £50m Wales Tourism Investment Fund focusing on high-quality, reputation-changing products.

Welcome to Wales and the new funding will help to tackle some of the main challenges facing the tourism industry in Wales – seasonality, spend and spread.

Launching the new vision today in Porthcawl, First Minister Mark Drakeford said:

“Over the past decade, tourism in Wales has been transformed, but there’s room for further growth in our visitor economy and we want to support that. “Our new plan, with its priorities, strike the right balance between economic growth and our wider wellbeing as a country. We want to develop high-quality, year-round experiences, which are good for visitors and host communities. Sustainable growth can deliver health, environmental and cultural benefits by protecting and promoting our strengths. “There are challenges facing the industry, including from Brexit. We believe the best response is to continue with our core business – to recognise tourism’s ongoing potential to act as a bedrock for the Welsh economy in projecting a positive message of and from Wales.” Welcome to Wales highlights two main ideas of ‘Bro’ and ‘Byd’ – getting tourism right at a local level and ensuring the Welsh tourism offer can compete on the international stage.

The main actions over the next five years include:

• a £10m fund to invest in Brilliant Basics to support the all-important tourism infrastructure, which is part of delivering a high quality visitor experience from 2020-25
• a focus on high quality, reputation-changing products. A £50m Wales Tourism Investment Fund – delivered in partnership with the Development Bank of Wales – to help finance reputation capital investment projects
• building on the success of the Events strategy, Event Wales will be set up to develop, grow and attract cultural, business and sporting events. This recognises the vital all-year role events play in attracting people to Wales
• Visit Wales will focus on products and on developing experiences, which reflect Wales’ stand-out strengths as a country
• Visit Wales will focus more of marketing efforts on growing off-peak tourism, encouraging people to spend more in Wales and spread the benefit of tourism
• two new themed years will be announced for 2022 and 2024

Nearly one in 10 people across Wales works in tourism, which brings jobs to people throughout Wales. Tourism is on track to meet the 10% growth target set seven years ago – Wales has welcomed record numbers of UK visitors over the last five years and the value of domestic tourism grew by 14% last year.

Lord Elis-Thomas, Deputy Minister for Culture Sport and Tourism, said:

“We want to build on our recent success and by 2025 we want to be known as a place that offers world-leading adventure, creative culture and language and outstanding, protected landscapes – and a place that wants to look after them for future generations. “I’d like to thank the industry for the part it has played in developing this new plan and its priorities. “It has been very clear that the long-term growth of our own sector relies on caring for the things that attract people here in the first place. It is also what future markets will expect.

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About north wales tourism aka go north wales.

North Wales Tourism is one of the UK’s leading tourism organisations, supporting business across North Wales. Our aim is to build and maintain a prosperous and sustainable industry in North Wales.

From time to time North Wales Tourism (NWT) are providing opportunities for organisations and/or individuals to work with them on various projects. When these become available they will be listed below:

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Find opportunities for your business to provide goods, works or services to north wales tourism, privacy overview.

Thousands of tourism job vacancies unfilled ahead of predicted travel boom

The UK alone is predicted to see a shortfall of around 12 per cent, with one in eight job vacancies left unfilled

• 12:21, 30 DEC 2021

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Thousands of travel and tourism job vacancies are expected to exist in the UK by the end of the year.

A new analysis of staff shortages by the World Travel & Tourism Council ( WTTC ) has revealed 205,000 roles are predicted to remain unfilled by the end of this year.

The figures from WTTC, show the enormous impact staff shortages could have on the UK’s economic recovery.

Data compiled by Oxford Economics for WTTC, analysed staff shortages across the UK and other major travel and tourism markets, including the US, Spain, France, Italy and Portugal, between July - December 2021 and 2022.

All countries showed significant staff shortages, with employment demand starting to outstrip the available labour supply leaving the travel and tourism sector struggling to fill available vacancies.

The UK alone is predicted to see a shortfall of around 12 per cent, with one in eight job vacancies left unfilled.

Julia Simpson, WTTC president and chief executive, said: “The UK’s economic recovery could be jeopardised if we don’t have enough people to fill these jobs as travellers return.

“If we cannot fill these vacancies, it could threaten the survival of travel and tourism businesses up and down the UK. Companies dependent on tourism have been hanging on for the upside, but this is just another blow that many may not survive.”

The global tourism body also warns reinstating damaging travel restrictions, such as the recent measures aimed at curbing the spread of the new Omicron variant, will only damage livelihoods.

As the demand for travel strengthened during the second half of 2021, in line with easing of restrictions and the recovering domestic market, the squeeze on labour has been unable to match the rising demand.

According to the report, demand for travel and tourism jobs is forecast at nearly 1.7m in the second half of 2021, with labour shortages projected at 205,000, equating to one in eight unfilled vacancies.

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Four years after pandemic, employment in tourism industry has bounced back to 2019 levels

In the summer of 2020, the tourism industry took a giant blow because of the coronavirus pandemic, and the resulting travel restrictions and some businesses having limited capacity.  

Four years later, as many families, residents and visitors are planning what to do with their time off, businesses in key tourism areas hiring workers are back to pre-2020 job numbers or close to it. 

Tourism generated $23.7 billion in total economic impact in 2022, the most recent year for which data is available from the state Department of Tourism. That total topped the previous record of $22.2 billion set in 2019.

Employment took a little longer to recover, but in April the hospitality and leisure sector employed roughly 282,000 workers statewide, the highest it has been in that month since 2019, according to preliminary data from the Bureau of Labor Statistics.  

In March, roughly 285,800 people worked in hospitality and leisure, matching March 2019.  

In the greater Milwaukee area, employment in hospitality and leisure is up 1% from last year to about 77,100 jobs. It’s still down 2% compared to 2019, according to the Bureau of Labor Statistics.  

Wisconsin Dells tourism economy is 'extremely strong'

Andy Larsen, executive vice president of Boelter and Lincoln Marketing Communications, which works with the Wisconsin Dells, said just under 15,000 people worked in the tourism jobs in the Dells.  

“We certainly expect this year to be every bit as strong as last year was,” Larsen said. “The tourism economy there is extremely strong and does not slow down at all. In fact, it’s picking up as we get further and further away from COVID.” 

Many of the jobs are filled by foreign students here on a J-1 visa, which is given to people who are part of a work-study program.  

In Wisconsin Dells, it’s estimated that roughly 5,000 J-1 visa workers will fill openings, which was roughly where the region was before the pandemic. 

“They’re filling an important role,” Larsen said. “We have jobs available, and the majority of workers in the tourism industry are born-in-the-US citizens, but the J-1 workers really help us fill out all the available jobs.” 

With the advent of indoor waterpark resorts, the city has become more of a year-round destination.  

“The tourism sector in the Dells is continuing to expand,” Larsen said. “And that is due to the businesses themselves.” 

People interested in working in Wisconsin Dells can find an opening on at wisdells.com/wisconsin-dells-employment .  

Door County seeing similar rebound 

In Door County, about 500 J-1 visa employees will find work at nearly 80 businesses this summer.  

“We do that because we can’t get enough United States students or residents to fill all the jobs that we have,” said Jon Jarosh, chief communications officer for Destination Door County. “It’s a bit like putting a puzzle together for our business owners because different countries have different summer break times, and so businesses in Door County will try to find students from different countries to cover them and their workforce needs.” 

Businesses often fill out paperwork with the Social Security Administration in the fall of the previous year to make sure the workers, and businesses, have the proper documentation.  

“It’s a great program, but there’s a considerable amount of work involved,” Jarosh said. “It’s been a great exchange program. It’s been great to get other cultures over to Door County, and those students are always super eager to work and are really excited to be in the United States and see what it’s really like, not just what they see in the movies.” 

While international workers do help fill positions, there are always openings.  

“Any seasonal destination like Door County or the Dells or anywhere else would say they’re seldom fully staffed, especially post-pandemic,” Jarosh said. “It seems like there’s never enough workers to meet our seasonal workforce needs, especially with the number of visitors that we get every year." 

Anyone interested in working in Door County can visit Jobsindoorcounty.com .