travel insurance cruise qantas

Qantas Premier Credit Card

Who is the credit provider and issuer of Qantas Premier credit cards?

Why choose a Qantas Premier credit card?

How long does the application process take?

Can I transfer a balance from another credit card?

Who can apply for a Qantas Premier credit card?

Can I add an additional cardholder?

What’s the difference between the Qantas Premier Everyday, the Qantas Premier Platinum and the Qantas Premier Titanium card?

Can I have a Qantas Premier Platinum, Qantas Premier Titanium and Qantas Premier Everyday card?

How do I apply for a Qantas Premier credit card?

How do I remove an additional cardholder from my account?

How do I reduce the size of an image I need to upload?

Change my product

Can I still spend on my current credit card whilst my new one arrives?

Am I eligible for any sign up bonus Qantas Points when changing Qantas Premier credit cards?

What happens to any additional cardholders that are currently on my credit card?

How long will it take for a change of Qantas Premier credit card to be processed?

What will happen to any periodic payments I have set up on my card?

What will happen to the annual fees when my product change is approved?

What happens to the benefits on my card?

How can I change my Qantas Premier credit card account?

What happens to the statements from my old credit card?

Features and rewards

What travel insurance cover is included with my card?

What is ‘Get away interest free for 6 months’?

When will I receive my Lounge Invitations?

How many Qantas Premier Titanium flights discounts do I get a year?

Where can I use my Qantas Premier credit card?

Do bonus Status Credits expire?

How can I book a flight to earn bonus Status Credits?

How do I link my Lounge Invitations to a flight?

How many Qantas Points will I earn on purchases?

When will I receive my bonus Qantas Points?

What services are provided by the Qantas Premier Concierge?

How can I view the bonus Status Credits I’ve earned on my account?

Is there an interest-free period on my account?

What extended level of coverage does my Qantas Premier Titanium credit card provide?

If I cancel my booking, am I eligible for another Qantas Premier Titanium flight discount this year?

How do I make a travel insurance claim?

How can I use my Qantas Premier Titanium metal card for contactless payments?

What flights are eligible to earn bonus Status Credits?

Can I earn bonus Status Credits on Classic Reward bookings?

Which transactions will earn Qantas Points?

Can I use Points Plus Pay to book my flights and earn bonus Status Credits?

Do bonus Status Credits count towards Lifetime Membership tiers?

How long are my Lounge Invitations active for?

How do I claim any missing bonus Status Credits?

Can bonus Status Credit help me acquire or maintain Platinum One membership status?

How can I change my booking made using my Qantas Premier Titanium flight discount?

How do I order from Qantas Wine?

How do I sign up for my complimentary Qantas Wine Premium Membership from my Qantas Premier Titanium credit card?

How do I book discounted companion fares?

Can I book a multi-city flight using my Qantas Premier Titanium flight discount?

Where can I redeem my Lounge Invitations?

Can I share my Lounge Invitations with a person I’m travelling with?

How do I book a flight with my Qantas Premier Titanium flight discount?

My flight was cancelled, and I was moved to another flight, how do I claim my missing bonus Status Credits?

Complimentary Travel Insurance

Personal Baggage, Valuables, Money and Travel Documents

Trip cancellation and amendment, pre-existing medical conditions, other questions, eligibility for cover under the policy, overseas medical expenses.

Rates and fees

What interest rates apply?

What fees apply and when are they charged?

Balance Transfers

How can I get the most out of my Balance Transfer?

If I have Balance Transfers at different rates, which one does my credit card payments get applied to first?

What is a Balance Transfer?

What are the benefits of closing my other credit cards after a Balance Transfer?

How does a Balance Transfer work?

How does a Balance Transfer affect the interest charged on my account?

Managing your account

How do I report suspicious transactions?

How do I activate my card?

How can I pay bills with my card?

How do I decrease my credit limit?

How do I increase my credit limit?

How can I unsubscribe from marketing emails?

What should I do if my card is lost or stolen?

Why do I need to enter a password to access certain features?

How are my monthly repayments calculated?

How can I withdraw cash from my account?

Can I choose my own card PIN?

What format is the transactions file in?

How can I pay my credit card bill?

Where can I find my statements?

How can I manage my Qantas Premier account?

Will my replacement card have the same card number and PIN number?

How do I close my account?

How do I update my address or personal details?

How far back can I download my transactions?

How do I download my transactions?

How do I dispute a charge on my Premier credit card?

How are payments allocated if I have additional cardholders?

Cancelling a recurring payment

What is Apple Pay?

How does the Apple Pay experience compare to using my plastic card?

Which Qantas Premier products can be used with Apple Pay?

What do I need before I can start using Apple Pay?

Which devices are compatible with Apple Pay?

How do I set up my Qantas Premier card on Apple Pay?

How do I set my Qantas Premier card as the default card in Apple Pay?

Can I add the same card to more than one device using Apple Pay?

How do I remove my card from Apple Pay?

The card image I see in Apple Pay does not match my physical card. Is there an issue with my Apple Pay set up?

Can I add more than one card on Apple Pay?

Where can I use Apple Pay?

How do I make an in-store purchase with Apple Pay?

Do I need to have an active internet connection for Apple Pay to work?

Will I need to enter my card PIN?

Why was my request to add my card to Apple Pay declined?

How much of my credit card available limit can I access when using Apple Pay?

How can I reverse a transaction made using Apple Pay?

How do I return a purchase if I used Apple Pay to make the payment?

How can I keep track of purchases I’ve made with Apple Pay?

How do I dispute a purchase made with Apple Pay?

Can I use Apple Pay overseas?

Can I use Apple Pay at ATMs?

Is Apple Pay secure?

What is a Device Account Number?

What should I do if my device is lost or stolen?

Does Apple Pay have access to my credit card account?

If my device is formatted or jailbroken, will my Apple Pay information remain on it?

Will I continue to enjoy the features and benefits of my Qantas Premier credit card, including points earn, when I use it for payment with Apple Pay?

What should I do if I lose my card and I’m issued a replacement card?

What should I do if my card expires and I’m issued a renewed card?

Can I continue to use my physical card if I disable Apple Pay or remove my digital card from Apple Pay?

If I switch devices, do I need to set up my card in Apple Pay all over again?

If my device is formatted or jailbroken, will my Google Pay information remain on it?

What is Google Pay and Google Wallet?

Can I use Google Pay overseas?

Can I add more than one card to Google Wallet?

How do I make a purchase using my Qantas Premier Card in apps and websites?

How much of my credit card available limit can I access when using Google Pay?

How do I return a purchase if I used Google Pay to make the payment?

Can Additional Cardholders add their cards to Google Wallet?

Will I need to enter my card PIN with Google Pay?

How can I keep track of purchases I’ve made with Google Pay?

Can I add the same card to more than one device?

How do I remove my card from Google Wallet?

How do I make a purchase using my Qantas Premier card in-store?

Can I continue to use my physical card if I disable Google Pay or remove my digital card from Google Pay?

If I switch devices, do I need to set up my card in Google Pay again?

How do I reverse or dispute a Google Pay transaction?

Will I continue to enjoy the same features and benefits of my Qantas Premier credit card, including points earn, when I use it for payment with Google Pay?

Do I need to have an active internet connection for Google Pay to work?

Does Google Wallet or Google Pay have access to my credit card account?

What happens if there are fraudulent transactions made using Google Pay?

What should I do if I lose my card, or my card expires and I'm issued a replacement card?

What happens if my device is lost or stolen?

Why was my request to add my card to Google Wallet declined?

Whom can I talk to for further help with Google Pay?

Which Qantas Premier credit cards can be used with Google Pay?

How do I set my Qantas Premier Card as the default card in Google Wallet?

Where can I use Google Pay?

How do I set up Google Pay and add my Qantas Premier card?

Are Google Wallet and Google Pay secure?

Which devices are compatible with Google Pay?

Instalment Plans

Can I change the term of my Instalment Plan?

How will my repayments be applied to my card?

Can I have more than one Instalment Plan?

How do I make the monthly instalment repayment?

Who can create an Instalment Plan on my card?

Does an Instalment Plan earn Qantas Points?

What happens if I return a purchase that was converted into a Statement Instalment Plan?

How do instalment plan(s) appear on my statement?

How can I track my instalment plan?

Can I pay more than my monthly instalment amount?

Why am I not eligible for a Cash Instalment Plan?

Is the instalment plan amount part of my existing credit limit?

When will I be charged my first monthly instalment?

Can I pay off my instalment plan early?

Will I be able to set up a Statement Instalment Plan if I have a direct debit set up?

What is a Statement Instalment Plan?

Will an instalment plan affect my interest-free days on my purchases?

Is there a fee to set up an instalment plan?

What happens if I miss paying the initial interest charge or monthly instalment repayment by the Payment Due Date?

Open Banking

What is Open Banking?

What information can be shared with Accredited Data Recipients (ADRs)?

How does data sharing work?

Can any institution request access to my data?

Where can I find out more about the Consumer Data Right legislation?

Financial difficulty

What if I’m finding it hard to meet my Qantas Premier credit card repayments?

Loss of a loved one

How can I tell which emails are genuine?

What do I do if I receive a suspicious phone call?

How does Qantas Money protect my Qantas Premier account?

How does Qantas Money protect my financial data?

How can I protect myself online?

What are some scams I need to be aware of?

Customer Support and Complaints

Accessibility and Disability Support - Qantas Premier credit card

Managing your cash flow during COVID-19

Family and Domestic Violence

Coronavirus update

How do I lodge a complaint relating to my Qantas Premier Credit Card?

Qantas Pay Card

Changes to Qantas Travel Money

Why is Qantas Travel Money changing to Qantas Pay?

Does my existing Qantas Travel Money card still work?

How do I join and get a Qantas Pay card?

How do I access my Qantas Travel Money account after 21 May?

Will I still earn points with Qantas Pay?

Can I use my Qantas Travel Money card as my Qantas Frequent Flyer membership card?

Can I activate my Qantas Travel Money replacement card after 21 May?

Can I activate my Qantas Travel Money card for the first time

What is changing for the Qantas Frequent Flyer membership card?

How can I access my Qantas Frequent Flyer number?

How can I access and set my Qantas Pay card PIN?

Does Qantas Pay have a digital card?

Can I schedule recurring currency loads from my nominated bank?

General information

Which currencies are available on Qantas Pay?

Who's eligible for Qantas Pay?

Is Qantas Pay a credit card or a debit card?

Does this mean that Qantas is now also a bank?

What are the benefits of Qantas Pay?

Apply and activate

How do I sign up for Qantas Pay

How do I activate my Qantas Pay card?

Will a credit check be conducted when I sign up for Qantas Pay?

Can I sign up for Qantas Pay if I have a foreign passport?

How do I use Qantas Pay?

What if the details on the Qantas Pay identity verification form are incorrect?

What if I don’t have an Australian Passport or an Australian Driver’s Licence?

What do I do if I’m unable to sign up for Qantas Pay online?

I’ve forgotten my Qantas Pay card PIN, how do I retrieve it?

What if my PIN is blocked at an ATM or in-store?

How do I set my Qantas Pay card pin?

Is my Qantas Pay card PIN different to my Qantas Frequent Flyer PIN?

How do I change my PIN?

Rates, fees and limits

What exchange rate applies to Qantas Pay?

What fees apply to Qantas Pay?

What limits apply to Qantas Pay?

Do fees apply if I don’t have the local currency on my card?

What should I do if my card is expired?

What happens if I make a purchase in a foreign currency and I don’t have enough money in that currency on my card?

Can I arrange a back-up or secondary card?

How do I cash out remaining funds on the Qantas Pay card?

How do I transfer between currencies on the Qantas Pay card?

What is a pre-authorisation?

Does the card come with Mastercard Contactless?

Do I get a line of credit or overdraft with Qantas Pay?

When to use

Where can I use Qantas Pay?

Can I use Qantas Pay if the local currency isn’t available?

Can I use my Qantas Pay card at a hotel or on a cruise?

Can Qantas Pay be used for Qantas in-flight duty free purchases?

Can I use Qantas Pay to pay for flights at qantas.com?

Using overseas

Is there anything I need to do before I go overseas?

Do I press Cheque, Savings or Credit when I make a purchase or withdraw cash using Qantas Pay?

Can I view my Qantas Pay balances at overseas ATMs?

What should I do with my card when I return from overseas?

What will happen if the local currency isn’t available to load on Qantas Pay?

Should I pay in Australian dollars instead of the local currency when I’m overseas?

Are there any countries where the Qantas Pay Card won’t work?

I’m overseas and my Qantas Pay card isn’t working

Transactions

Why has a transaction declined when I have enough funds on the card to complete the purchase?

Why would an online transaction be declined if I have enough money to complete the purchase on the card?

How long do load transactions take to appear in my account?

Contact Information

Accessibility and Disability Support - Qantas Pay

What should I do if my card is lost, stolen or damaged?

How do I lodge a complaint relating to my Qantas Pay card?

Qantas Money App

Update my Qantas Money App

How to update my Qantas Money App?

Understanding your PINs and Passwords

Can I use my fingerprint to log in?

The app doesn’t recognise my fingerprint

What if I’ve forgotten my passcode?

How do I log out?

Managing your finances

Why use the Qantas Money app?

Connecting accounts

How do I delete an account?

What does ‘pending’ mean?

I can’t see my transactions

I can’t find my bank in the list

Can I transfer money using the app?

Is it OK to enter my online banking login details?

How do I add a new account with a connected financial institution?

What type of accounts can I connect?

Why is the transaction date different to the date I made the transaction?

When are my balances and transactions updated?

Transaction categories

How are my transactions categorised?

What happens to my categories if I delete an account?

Are my categories applied to past transactions?

Notifications

What are notifications?

What kind of notifications can I set up?

How do I receive notifications?

Is there a cost for receiving notifications?

How do I set up notifications?

Can I delete or change my notifications?

Will I receive notifications if I’m not connected to the internet (e.g. Wi-Fi, 4G, etc)?

Can I view notifications I’ve previously received?

Why do I need to turn on my App Notifications settings?

Why can I see a notification in my notification history that I didn’t receive?

I’ve received a notification, but can’t see it in my history?

Can I set my own Travel Money low balance alert amount?

Why can’t I find notifications in the app?

How can I make sure that I get access to all available notifications?

What happens when new types of notifications become available?

Contact details

How do I update my contact details?

What if I notice a suspicious transaction?

Qantas Points

Missing Qantas Points?

How can I use my Qantas Points?

How do I view my Qantas Points balance?

Card Offers

Card Linking

Can I link an additional card to Card Offers?

Can I use any card that I have added to my Qantas Money App for Card offers?

Can I link another card in addition to my Qantas Premier Card?

Can I link and earn points with a debit Mastercard® or Visa® card?

Why can't I see my Card Offers on the Qantas Money website?

Why am I not receiving any/many offers?

How long will my offers be valid for?

What are the terms and conditions of the offers?

Why am I receiving offers that don't seem well matched to me?

Can I share an offer with my partner/friend etc?

Why did my friend get an offer for a specific store and I did not?

Are offers applicable to both purchases in-store and online?

What retailers are included in the program?

Earning bonus Qantas Points

Why does it take up to 15 days to receive my points?

How can I check if I have successfully earned points on an offer?

Missing Points

How do I follow up on missing points from Card Offers?

What if I forget to use my linked card, can I still earn the points?

How can I opt out of Card Offers?

All Categories ​>​ ​Qantas Premier Credit Card ​ > ​ ​Complimentary Travel Insurance

The FAQs are a summary only; they are not an exhaustive list of the coverage, terms, conditions or exclusions in the policy. Limits apply and vary with each plan. Please refer to the Terms and Condit…

Powered by HelpDocs (opens in a new tab)

• Join CHOICE

Which travel insurers cover you for cruises?

Cruises are officially back on the cards and people are queuing up to get on board. here's how to make sure you're covered..

Fact-checked

Checked for accuracy by our qualified fact-checkers and verifiers. Find out more about fact-checking at CHOICE .

Need to know

• Most travel insurers cover cruises but there are some exclusions and fine print to be aware of
• For example, you won't be able to claim for events that occur because you've had too much to drink
• You need to make sure you declare your pre-existing medical conditions

With the restrictions on cruises finally lifted post-pandemic, the industry has bounced back in a big way this year and is more popular than ever.

But some people lost thousands of dollars on cancelled cruises during the COVID-19 travel bans and some cruise lines might not even let you on board without travel insurance.

So if you're planning a cruise, read on to discover how to choose the travel insurance policy that's best for you.

On this page:

Travel insurance for overseas cruises

Which travel insurers cover international cruises, what cruise travel insurance won't cover, do i need insurance for australian cruises, when to buy travel insurance for a cruise.

Most travel insurers cover international cruises that start and end in Australia, usually as an optional extra (we haven't looked at cover for cruises that start and/or end overseas). 

Some providers also offer tailored cruise travel insurance, which can give you access to additional inclusions that are unique to cruising and that may not be covered in standard policies, such as cover for missed ports, missed departures, or cabin confinement due to illness.

When choosing a policy, it's important to make sure the region you're visiting is covered and that it suits your needs and itinerary.

Check the policy age limit, as some policies cover you up to the age of 100 but others only cover you up to 69. 

It's also worth noting that if you want cancellation coverage in case a relative in Australia becomes ill or dies, the relative will also need to meet the age limit on the policy and satisfy the existing medical condition requirements.

Australian authorities no longer require people to prove they've had a COVID-19 vaccination in order to board, but it may be required for some destinations such as New Caledonia, and cruise ships are still a higher risk setting for diseases like gastroenteritis and respiratory infections, including influenza (flu) and COVID-19. So check if you have medical and cancellation cover for COVID-19 and other illnesses.

Existing medical conditions and pregnancy

As with other types of travel insurance, some pre-existing medical conditions may not be covered, and others will need to be disclosed in order to be covered. If in doubt, contact the insurer to discuss your needs.

It's also worth noting that pregnancy is considered an existing medical condition. Some insurance policies cover pregnancy up to 30 weeks, but most cruise lines won't allow you on board if you're more than 24 weeks pregnant.

Travel insurance and alcohol

Some people liken cruises to a floating RSL club, but the combination of alcohol and a seagoing vessel can cause accidents. 

In an Australian Financial Complaints Authority (AFCA) case, Phil* fell down a flight of stairs on a cruise ship and suffered a moderate brain injury, skull fracture and right lung contusion.

All travel insurers have a clause that excludes cover for claims resulting from a person being under the influence of alcohol

Phil said the area was not well lit and the steps would have been slippery, while his wife said he was walking steadily. He was taken to a hospital in Austria and a test showed that he had a blood alcohol content (BAC) of 0.198%.

The insurer had an exclusion for "any conduct engaged in whilst under the influence or effect of alcohol or drugs", and AFCA sided with the insurer, determining that Phil's claim for expenses should be denied.

All travel insurers have a similar clause that excludes cover for claims resulting from a person being under the influence of alcohol.

* Not their real name. Policyholder names are not disclosed in AFCA case records.

Even if you book a cruise that won't be leaving Australian waters, you may still need travel insurance as shipboard medical expenses might not be covered by Medicare. Check that your travel insurance does cover medical costs – you may need international or cruise-specific insurance. Domestic travel or health insurance won't cut it.

Doctors working on cruise ships don't need Medicare provider numbers, so check with your cruise line if they have a Medicare doctor on board. If they don't, and they treat you, you can't claim on Medicare or your private health insurance, even though you never left Australia. 

Domestic travel insurance doesn't cover medical costs, so you'd need either international travel insurance (check that it covers domestic cruises) or special 'domestic cruise' insurance, which is available from a few select insurers.

Cruises are often booked well ahead of time, so you could be forgiven for forgetting or delaying the purchase of your travel insurance. But if your cruise is cancelled ahead of time and you don't yet have cover, you could lose your money. The earlier you buy the policy, the better.

On the flip side, there aren't many insurers that cover you more than a year out from starting your trip. If you book your trip more than a year out, shop around for a policy that will cover you.

Stock images:  Getty, unless otherwise stated.

Join the conversation

To share your thoughts or ask a question, visit the CHOICE Community forum.

• Travel Insurance
• Best Travel Insurance For Cruises

The journalists on the editorial team at Forbes Advisor Australia base their research and opinions on objective, independent information-gathering.

When covering investment and personal finance stories, we aim to inform our readers rather than recommend specific financial product or asset classes. While we may highlight certain positives of a financial product or asset class, there is no guarantee that readers will benefit from the product or investment approach and may, in fact, make a loss if they acquire the product or adopt the approach.

To the extent any recommendations or statements of opinion or fact made in a story may constitute financial advice, they constitute general information and not personal financial advice in any form. As such, any recommendations or statements do not take into account the financial circumstances, investment objectives, tax implications, or any specific requirements of readers.

Readers of our stories should not act on any recommendation without first taking appropriate steps to verify the information in the stories consulting their independent financial adviser in order to ascertain whether the recommendation (if any) is appropriate, having regard to their investment objectives, financial situation and particular needs. Providing access to our stories should not be construed as investment advice or a solicitation to buy or sell any security or product, or to engage in or refrain from engaging in any transaction by Forbes Advisor Australia. In comparing various financial products and services, we are unable to compare every provider in the market so our rankings do not constitute a comprehensive review of a particular sector. While we do go to great lengths to ensure our ranking criteria matches the concerns of consumers, we cannot guarantee that every relevant feature of a financial product will be reviewed. We make every effort to provide accurate and up-to-date information. However, Forbes Advisor Australia cannot guarantee the accuracy, completeness or timeliness of this website. Forbes Advisor Australia accepts no responsibility to update any person regarding any inaccuracy, omission or change in information in our stories or any other information made available to a person, nor any obligation to furnish the person with any further information.

Our Pick Of The Best Cruise Travel Insurance

Published: Mar 28, 2024, 11:11am

Cruising was put on pause during Covid, but like most post-pandemic travel, it has since become a popular option for thousands of Australian holiday-makers.

According to Statista, revenue in the Australian cruising market is expected to grow by 9.48% per year, resulting in an expected market value of $US1.25 billion by 2027. And, with airfares remaining high across many international sectors, and increasing number of Aussies are opting for cruises.

A poll by insurance provider InsureandGo in January found that three in four of those surveyed have developed an interest in a cruise vacation, with the 57% of the under-50s now likely to opt for the all-inclusive cruise holiday.

Of course, when cruising in domestic or international waters, travel insurance is vital. What many travellers may not realise, however, is the need for a specific type of insurance to cover the risk factors and events specific to cruising—whether it’s missed ports cover, emergency evacuation or even formal wear cover for missed black-tie events.

That’s why for Australians looking to set sail, we have taken a look at the wider cruise insurance market and picked out our favourite providers of cruise travel insurance based on the cruise-related cover they offer.

Note: The below list represents a selection of our top category picks, as chosen by Forbes Advisor Australia’s editors and journalists. The information provided is purely factual and is not intended to imply any recommendation, opinion, or advice about a financial product. Not every product or provider in the marketplace has been reviewed, and the list below is not intended to be exhaustive nor replace your own research or independent financial advice. For more information on how Forbes Advisor ranks and reviews products, including how we identified our top category picks, read the methodology selection below.

Featured Partners

InsureandGo

Budget direct, southern cross, our methodology, do you need special travel insurance for a cruise, what does cruise insurance cover, covid cover on a cruise, frequently asked questions (faqs).

• Best Comprehensive Travel Insurance
• Best Seniors Travel Insurance
• Best Domestic Travel Insurance
• Travel Insurance Cost
• Travel Insurance For Bali
• Travel Insurance For Fiji
• Travel Insurance For The USA
• Domestic Travel Insurance
• Pregnancy Travel Insurance Guide
• Travel Insurance And Covid: Are You Covered?

Fast Cover Travel Insurance

On Fast Cover’s Secure Website

Medical cover

Unlimited, 24/7 Emergency Assistance

Cancellations

Unlimited, (Trip Disruption $50,000)

Key Features

25-Day Cooling Off Period, Australian Based Call Centre, 4.6 Star Product Review Rating

Cover-More Travel Insurance

On Cover-more’s secure website

Unlimited, with a $2000 limit to dental

Yes, amount chosen by customer

Southern Cross Travel Insurance

Medical Cover

Including medical treatment, doctors’ visits, prescribed medication, specialist treatment & medical transport costs

$2,500 with option to increase to unlimited

Cabin Confinement Cover

Covered for covid, missed ports cover.

InsureandGo offers a specific cruise insurance policy to its customers which is available to those aged up to 79 years old on the bare essentials cruise policy and 100 years old for the more comprehensive cover. There is unlimited medical cover on-board (including for diagnoses and treatment related to Covid), and a $5,000 cancellation cover if travellers need to cancel due to contracting the virus. Furthermore, cabin confinement is covered up to a total of $2,500 with $75 towards every completed 24-hour period.

Missed ports cover is also included with $100 for each port up to a total of $1,000, which is paid if your cruise docks at fewer ports than what is scheduled on your original cruise itinerary. There is also compensation for cruise delays, and InsureandGo regularly runs online discounts for consumers to find the best deal.

• Cabin confinement covered up to $2,500
• Unlimited medical including Covid
• Regular online discounts
• No specific cover for formal wear
• No live chat functionality
• Only covered up to 79 on bare essentials cruise policy

To be insured for a cruise via 1Cover, you will need to purchase a cruise pack on top of an existing policy. If you’re cruising in Australia, you’ll need to purchase a domestic policy and if you’re cruising in Australia as well as international waters, you’ll need to purchase a comprehensive policy. You will then need to add a cruise pack to each of these.

While all ages are covered with 1Cover, there is a $3,000 excess for travellers over 80 years old and a maximum coverage length of six months. There is unlimited medical and dental cover while onboard, and cover related to Covid-19 diagnosis, pending certain conditions.

• Missed ports cover
• Covid included in unlimited medical cover
• Positive customer reviews
• No online discounts
• $3000 excess for travellers over 80 years old
• No livechat functionality

Allianz offers its cruise insurance via a cruise pack on both domestic and international policies. All ages are covered, medical cover while cruising is unlimited (including for Covid), and cancellation due to Covid is also recognised. Allianz also covers cabin confinement up to $500 if you are confined for more than a 48-hour period.

Unfortunately, Allianz does not offer any compensation for missed ports, however, there is cover for missed shore excursions. This means if you pre-paid for an excursion on-shore and then are unable to go for either medical reasons or reasons outside of your control (such as not docking at the port), you will be reimbursed up to $1,000.

• Covid is covered under medical expenses
• Cover for missed onshore activities cover
• No missed ports cover
• Must be purchased as an add-on to existing policy

With Budget Direct, you can only take out a cruise insurance policy if you first purchase an international travel insurance policy and then add on the cruise pack. The cruise pack covers all ages, nearly 30 pre-existing medical conditions, and unlimited medical treatment. It also includes dental treatment onboard up to $2,000 and cabin confinement up to $1,500.

Budget Direct also offers compensation for missed ports cover if you cannot dock due to unforeseen circumstances, as well as missed shore excursions for any tours or activities that were pre-paid. At the time of writing, Budget Direct is offering a 15% online discount.

• Unlimited medical cover
• Some poor customer reviews
• No specific formal wear cover

If you purchase a domestic or international travel insurance policy with Bupa, you will have the option to purchase an additional cruise pack, which is available to all ages. It offers unlimited medical cover, including overseas medical and hospital expenses in the event that you are diagnosed with Covid; cancellation cover for Covid; and $500 for cabin confinement in the event that you are confined for more than a 48-hour period.

Unfortunately, there is no missed ports cover with the Bupa cruise pack. However, there is a marine rescue diversion cover which is paid out if your cruise must divert in order to complete a marine rescue. Additionally, there is cover up to $1,000 if you miss a pre-paid on-shore excursion due to unforeseen circumstances.

• Cancellation cover for Covid
• All ages are covered
• Must purchase cruise pack as an add-on
• Cabin confinement capped at $500

While Medibank allows all ages to purchase its cruise pack (when purchased in addition to an international travel insurance policy) it has reduced coverage for those aged over 70. For those under 70, there are 34 pre-existing conditions automatically covered, unlimited onboard dental and medical (including Covid), medical evacuation for Covid and cabin confinement up to a total $1,500 for more than 24 hours ($100 per day).

Missed port cover is also included up to a total of $1,000 for unforeseen circumstances, and missed shore excursions are covered up to $1,000, granted they were pre-paid and are non-refundable. While there is currently a 15% online discount, it is only available to Medibank members.

• Many preexisting conditions automatically included
• Unlimited medical and dental
• $1,500 cabin confinement cover
• Cover is reduced for those over 70
• Discount only available for Medibank members
• Average customer reviews

Cruise cover is available as an add-on to Cover-More’s international travel insurance plan and is available for those aged up to 99 years of age, pending acceptance via set criteria. There are 32 pre-existing conditions that are automatically covered, as well as unlimited medical and dental cover, including for Covid. There is also cancellation cover related to Covid, with the amount depending on whether the cruise has already departed.

Meanwhile, cabin confinement is covered up to $100 per day when the period of confinement is more than 24 hours, up to a maximum cover of $1,500. Missed ports and missed excursions are also covered up to $1,000 each.

• No online discount
• Tougher criteria for older travellers

Whether you are travelling domestically or internationally on your cruise, you will need to purchase the cruise ‘boost’ plan to Freely’s international travel insurance policy. The plan is available up to 99 years of age, with unlimited on-board medical and dental. There is also cover available for Covid, however, an excess applies for medical and cancellation cover related to the virus. Cabin confinement is also covered up to a maximum of $1,500 (if not related to Covid).

Missed ports cover and missed on-shore excursions cover are also insured up to $1,000 each. As Freely is new on the market, it does not have a large amount of reviews online, and has only scored 1.0 stars out of 5 from fewer than 10 reviews, at the time of writing. More reviews would be required to form an accurate picture of Freely’s customer satisfaction levels.

• Cover up to 99 years
• No discounts
• Covid not covered under ‘cabin confinement’
• Small number of reviews

Cabin Confinement

With Southern Cross travel insurance, cruise cover can be added to both the domestic and the international travel insurance policies depending on where you are travelling. Cover is up to age 118, although there are no pre-existing conditions that are automatically covered (assessment is required for all). There is, however, unlimited medical cover with certain sub-limits applying, as well as emergency dental and Covid cover.

Unfortunately, there is no specific cover available for cabin confinement, nor is there any cover for missed ports or missed on-shore excursions. There is cover for special events under cancellation cover, although this again requires meeting certain criteria.

• Positive online reviews
• Cover up to 118 years old
• Preexisting conditions not automatically included
• No cabin confinement cover
• No missed ports or onshore excursions cover

In order to choose our top picks for the best travel insurance for cruises, Forbes Advisor Australia looked at and analysed nearly 30 different travel insurance providers. In doing so, we found the top nine ranking providers after carefully considering a range of factors.

These factors, and the details of such, were:

• The underwriter: who underwrites the insurance policy;
• Cruise cover type: if it is a standalone policy or an optional add-on;
• How the cruise insurance needs to be purchased: whether you need to purchase a domestic or international policy before you can add cruising, or if it can be purchased individually;
• Maximum age covered: what ages are covered by the policy, and if there are any conditions for travellers above a certain age (such as a higher excess);
• Pre-existing conditions: how many, if any, pre-existing conditions are automatically covered, and what requirements are necessary to have other pre-existing conditions covered;
• Onboard medical and dental treatment: whether or not the onboard medical cover is unlimited and, if so, whether dental is included within that medical treatment or if it has its own sublimit;
• Medical Covid cover: if Covid is included within the unlimited medical cover, or any conditions that would make it void;
• Cabin confinement cover: whether or not you are compensated for cabin confinement due to medical reasons or unforeseen circumstances, as well as how long the confinement must be to qualify and the total compensation amount;
• Emergency evacuation: if you are covered for emergency evacuation due to a worsening medical condition onboard when not nearby to a port;
• Stolen items cover: cover for any stolen items such as laptops or phones;
• Formal wear cover: cover for any damage or theft of formal wear, due to the popularity of black tie events on cruises;
• Lost luggage cover: general lost luggage cover, including sub-limits of items;
• Missed ports cover: whether you’re covered if your cruise misses a port if you are unable to dock due to unforeseen circumstances;
• Missed on-shore excursions cover: whether or not there is any compensation and reimbursement for activities and excursions that are pre-paid and missed, whether due to medical reasons or due to not being able to port;
• General cancellation cover: any general cancellation cover available, such as if you have to cancel the trip prior to embarking or due to Covid;
• Average consumer rating: what the average consumer rating out of 5 is from customers via Australia’s independent review site, ProductReview;
• Online discounts: any online discounts available at the time of writing, and whether there are conditions in order to receive such discount (such as being a customer of the insurer already); and
• Customer service: the customer service capabilities of the company, including any emergency lines and ease of making claims.

About Star Rankings

You will note that we have included a star rating next to each product or provider. This rating was determined by the editorial team once all of the data points above were considered, and the pros and cons of each product attribute was reviewed. The star rating is solely the view of Forbes Advisor editorial staff. Commercial partners or advertisers have no bearing on the star rating or their inclusion on this list. Star ratings are only one factor to be considered, and Forbes Advisor encourages you to seek independent advice from an authorised financial adviser in relation to your own financial circumstances and investments before you decide to choose a particular financial product or service.

It depends on the insurer. As there are certain events unique to cruises, as well as certain risks associated with travelling by sea, many travel insurance companies offer cover that’s tailored to cruising. Others simply cover cruising as part of their comprehensive plans, addressing the terms and conditions of cruising in the pds.

Among those who offer cruising as separate from other travel insurance, there are two main ways to ensure you’re covered for cruising: some providers allow you to directly purchase a distinct cruise policy, while others require you to purchase an add-on or a ‘cruise pack’ as an adjunct to one of their pre-existing policies.

When analysing the above policies, we also looked at how these were offered by each provider, and considered what the cruise pack was called (if it was an additional add-on), and the level of difficulty for the consumer in understanding their cruise cover.

Domestic Cruise Cover

If you are cruising in Australian waters, you may think that an Australian domestic policy would cut it: but that isn’t necessarily the case. While some policies will allow you to add a cruise pack to a domestic policy if only travelling in domestic waters, it is common for insurance providers to offer the international policy instead—and then ask you to pick ‘domestic cruise’ as the cruise destination under the international policy.

This is because once your ship leaves the port, you’re no longer covered for hospital or medical expenses by Medicare–meaning you won’t be covered for any expenses incurred on-board the ship even if you are travelling in Australian waters. You’re also not covered by Medicare or private health when you’re on land for cruise excursion even if you’re in an Australian state or territory–instead you will need to pay for the onboard medical staff who are not Medicare registered GPs and often very expensive.

This is why a domestic travel insurance policy isn’t enough coverage; you need, at the very least, international comprehensive insurance, with unlimited medical cover.

Travel insurance is encouraged when travelling overseas, and cruising is no exception. With a different travel style comes different travel needs, so here is a brief outline of some of the common events and coverage unique to cruise insurance.

Weather can be unpredictable at the best of times, and can play havoc with cruising schedules. While your itinerary will have planned ports to stop at, allowing you to go onto land and visit different destinations, changes may be made to your itinerary due to unforeseen circumstances, such as weather restrictions, natural disasters or mechanical failures.

If you are unable to dock at your designated port or ports, some insurers may offer compensation–known as missed ports cover. Commonly, there is an amount of cover for each port missed (such as $250, for example) and a total maximum cover. This is commonly $750 across the insurance market.

You will usually need a written statement from the cruise company confirming the reason for missing the port, and proof that the port was part of your original itinerary, in order to make a claim with most insurance providers.

Missed On-Shore Excursions

Similar to missed ports cover, missed on-shore excursion cover is for excursions and activities that you cannot attend at a port: whether because the port was missed, or due to other unforeseen conditions.

These unforeseen conditions included cabin confinement, medical reasons, circumstances outside of your control or other unexpected events as covered under the particular policy.

There is usually a limit to the amount of cover the insurer will provide (commonly around $1000), and it can only be put towards the nonrefundable cost of a pre-paid excursion.

Stolen or Damaged Formal Wear

It’s a common occurrence on cruises to have formal evenings, including Great Gatsby-themed nights and black tie events. Because of this, the majority of cruise-goers often have formal attire in their luggage, from tuxedos and evening gowns to expensive jewellery.

As with all insurance policies, the details of the formal wear cover will vary from provider to provider. Commonly, you’ll have a monetary value of cover if your formal wear is stolen, accidentally damaged or permanently lost, however, some other providers may provide cover if your formal wear is delayed before the time of vessel departure and also cover the cost to hire or replace the formal wear in the meantime.

Some policies do not have formal wear cover specifically, but rather include formal wear as a sub-limit with the general lost luggage cover included in the policy.

As we learnt during the height of the Covid-19 pandemic, cruise ships can be a breeding ground for infections. The Ruby Princess was a clear indicator of this, with the Australian cruise ship playing host to more than 850 infected passengers.

Cruise ships have since had to adapt–as have cruise insurance policy providers–to ensure travellers are protected should an outbreak of a Covid happen again (or of any other virus, for that matter).

Commonly, cruise providers will offer a cabin confinement allowance if you are confined to your cabin or in a medical facility for a certain period, up to a maximum amount. This can cover a daily stipend for you to use on room service or for any needs you require while confined.

The maximum cover is usually around $1,500, so anything around that ballpark is considered a good cabin confinement offer.

Most cruise insurance policies offer unlimited medical cover while on board the ship, and most ships have extensive medical facilities to help protect you should you fall ill or injure yourself. But in this day and age, Covid is something all travellers would want to be covered for, too.

Of the top nine cruise insurance providers Forbes Advisor Australia chose, all of them offered Covid cover. Any insurer that didn’t offer this specification was ranked lower, due to the increased need for Covid cover in general–but especially while sailing at sea.

The level of cover for Covid varies across providers, but it is expected that travellers are covered for hospital and medical needs under the unlimited medical cover. Some providers may have certain excess requirements for certain Covid-related claims, and may also cover cabin confinement should you fall ill with the virus.

More premium providers will also include Covid as a reason for cancellation prior to embarking on your trip, and a reason to be able to claim missed ports cover or missed on-shore excursions. There may be excess requirements with these claims, or certain sub-limits depending on the provider.

It’s essential that you read the product disclosure statement before taking out a cruise insurance policy so you know exactly what you’re covered for, Covid-related and otherwise.

Should you have travel insurance for a cruise?

Yes, if you are going on a cruise, you should purchase travel insurance. In fact, most cruise companies will not allow you to embark on the cruise without a travel insurance policy. As cruises have different requirements for travel insurance, you will need to ensure your international comprehensive cover includes cruising, purchase a policy that is specific to cruising, or an add-on a cruise pack to your regular policy. You can find out how to purchase the policy through your travel insurance provider, as they each have different processes.

What type of insurance do you need for a cruise?

To travel on a cruise you need a cruise-specific travel insurance, travel insurance which offers cruise cover as an add-on or comprehensive travel insurance that includes cruising.

Which companies offer cruise insurance?

There are many different insurance companies that offer specific cruise insurance, including health insurance companies, such as Medibank and Bupa, to newer insurance startup companies focused on travel insurance, such as Freely.

Is there specific travel insurance for cruises?

Yes, there is specific travel insurance available for a cruise, which is sometimes called a ‘cruise pack’ and can be added onto your travel insurance, as well as dedicated cruise cover that is all-encompassing. Some insurers don’t offer special cruise policies or packs, but simply include it in their comprehensive policies.

Do I need cruise travel insurance on a domestic cruise?

Yes, you do. This comes as a surprise to many, but even if you are only cruising in Australian waters, once your ship leaves the port, you’re no longer covered for hospital or medical expenses by Medicare. Furthermore, even during shore excursions in Australia, you are not coveerd by Medicare or private health entitlements, and instead must rely on privately funded onboard medical staff. That is why cruise travel insurance is important.

Sophie Venz is an experienced editor and features reporter, and has previously worked in the small business and start-up reporting space. Previously the Associate Editor of SmartCompany, Sophie has worked closely with finance experts and columnists around Australia and internationally.

Help and Support

Booking travel insurance online, 18/07/2023 • knowledge, information.

How can I buy Qantas Travel Insurance?

You can buy Qantas Travel Insurance: ●     With your Qantas Flights - depending on where and how long you’re travelling for and your personal circumstances, you may be able to purchase Qantas Travel Insurance at the same time you buy your Qantas flight on the Qantas website.+  ●     Online – visit  Qantas Insurance to buy online.  ●     By calling us – Talk to one of our customer service team members on 13 49 60  within Australia. Disclaimer: + Only valid for flights departing from Australia (for Australian residents) and when all passengers in the booking are purchasing travel insurance. If only selected passengers wish to purchase, visit  Qantas Travel Insurance to book separately.

Was this article helpful?

Other useful articles.

• Refunding, changing, or cancelling a flight booking
• Booking reference and where to find it
• Domestic travel on international flights
• Cancelling or changing a Reward flight booking
• Advance Passenger Information System (APIS) – Providing and updating Advance Passenger Information through Manage Booking …

Privacy Preference Center

Your privacy, strictly necessary cookies, performance cookies, functional cookies, targeting cookies.

When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.    You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.    All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages.    If you do not allow these cookies then some or all of these services may not function properly.

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.    They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Cookie List

• Allianz Travel Insurance Review
• Coverage Options

Compare Allianz Travel Insurance

• Why You Should Trust Us

Allianz Travel Insurance Review 2024

Affiliate links for the products on this page are from partners that compensate us (see our advertiser disclosure with our list of partners for more details). However, our opinions are our own. See how we rate insurance products to write unbiased product reviews.

While traveling can be a fun escape, it's an inherently risky activity with many variables to consider. So many worries can remove you from the joy of travel, which is where travel insurance can help.

Allianz Travel Insurance Global Assistance is a prominent leader in the travel insurance space that has been around in some form since 1890. Allianz offers a variety of travel insurance plans that can suit your individual needs. Read on to learn more about Allianz.

Allianz Travel Insurance Summary

Allianz is one of the leaders in the travel insurance industry, included in our guide on the best international travel insurance . With 10 plans split between single trip, annual, and rental car insurance, Allianz has its bases covered. It also provides specific insurance for particular needs, such as annual policies for business travelers and sports equipment coverage for athletes. 

While Allianz is one of the best international travel insurance providers, it also has great CFAR coverage for its Prime and Premier single-trip plans, covering 80% of nonrefundable travel expenses when most policies usually offer 75%. It's also great for families, with coverage for kids 17 and under in its OneTrip Prime and Premier plan.

Allianz is well-reviewed among customers, receiving an average of 4.3 stars out of five across nearly 70,000 reviews on Trustpilot. Its Better Business Bureau page fares a little worse, receiving 3.64 stars out of five across 1,600 reviews. Positive reviews mentioned an easy and quick claims process with a responsive customer service team. However, negative reviews often mentioned difficulty specifically with claims for ticketed events.

Allianz also has a highly rated mobile app called Allyz TravelSmart through which you can contact customer service, view your plan, and file a claim. It received an average rating of 4.4 out of five stars on the Google Play store across over 2,600 reviews and 4.8 out of five stars from over 22,000 reviews on the Apple app store. 

Coverage Options Offered by Allianz

Allianz travel insurance offers different policies, grouped under two types: single trips and annual multi-trip insurance .

The company's travel insurance policies can include the following coverage types:

• Trip interruption coverage , which can help recoup costs if you leave a trip early.
• Travel delay , which can cover some costs if you need additional accommodations due to a delay in travel.
• Emergency medical transportation , which covers transportation to a hospital for eligible illnesses and injuries.
• Emergency medical expenses in case of a dental or medical emergency.
• Baggage delay , which can cover some costs if you need to purchase required items due to your bags being delayed by a certain period of time. Must have receipts for this.
• Baggage loss or damage , which can help recoup some costs if your bag is lost, stolen, or damaged.
• Epidemic coverage endorsement, which can help recoup costs if you must cancel a nonrefundable trip due to an epidemic. It's important to note that there may be limitations and this isn't an option everywhere.
• Travel accident coverage , which can cover costs related to an injury that results in loss of vision, your hands or feet, as well as loss of life.
• Support via a 24-hour hotline

Single-Trip Plans

The general budget option is OneTrip Basic, which can offer various protections should something happen, if you file a claim for a qualified reason.

One step up is the OneTrip Prime policy, one of the most popular plans Allianz offers. It has higher coverage limits than the Basic plan, along with some additional perks.

A more complete option is OneTrip Premier, which includes more comprehensive protections should you need them. This policy is for more extensive, longer trips and includes extras like SmartBenefits—which up to $100 per day for a covered travel or baggage delay with no receipts necessary, only proof of delay—and sports equipment loss coverage.

The coverage limits available vary by plan. Here's an overview of what each policy covers:

Other OneTrip Premier benefits not mentioned in the table above include:

• Sports Traveler, reimbursement up to $1,000 in the event of a missed sports event for a qualified reason
• Sports Equipment Loss, reimbursement up to $1,000 to cover damaged or lost sports equipment
• Sports Equipment Rental, reimbursement up to $1,000 for the cost to rent sports equipment if your equipment is damaged or lost
• Vehicle return, up to $750 reimbursement to return your vehicle to your home if you can't drive it for a qualified reason
• Adventure and sports exclusions changes, which allows you to waive some losses in the event you participate in high-risk activities like free diving at 30 ft, scuba diving at 100 ft, caving, and more

There are two additional single-trip plans from Allianz that offer more specialized coverage: One Trip Emergency and OneTrip Cancellation Plus.

OneTrip Emergency Medical

OneTrip Emergency Medical is a budget option that exclusively offers post-departure benefits to cover you while you're on your trip. As such, the plan doesn't include pre-departure benefits such as trip cancellation or interruption.

• Travel delay, up to $200 per day per person for a maximum of $1000 for delays of six hours and beyond
• Travel accident coverage, up to $10,000
• Emergency medical transportation, up to $250,000
• Emergency medical expenses, up to $50,000 though dental emergencies have a maximum of $750
• Baggage delay, up to $750 with a delay of 12 hours or more
• Baggage loss or damage, up to $2000
• Epidemic coverage endorsement
• Concierge services included

OneTrip Cancellation Plus

The OneTrip Cancellation Plus policy by Allianz is its economical back-to-basics option that can recoup costs in the event of a travel delay, interruption, or cancellation for a qualified reason. This policy includes:

• Travel interruption coverage, up to $5,000
• Trip cancellation coverage, up to $5,000
• Travel delay, up to $150 with delays of six hours and beyond

Multi-Trip Plans

The aforementioned policies are for single trips, but with Allianz travel insurance it's possible to get an annual/multi-trip policy.

The starter annual plan is the AllTrips Basic policy which includes the most basic coverage, and it excludes both trip interruption and trip cancellation coverage.

The AllTrips Prime policy is geared toward travelers who take a minimum of three trips each year and comes with additional coverage compared to the basic plan.

Another annual plan is the AllTrips Premier policy, which is geared toward frequent travelers and includes higher coverage limits and choices.

AllTrips Executive

Additionally, there's the AllTrips Executive policy, which may be a good fit if you're a frequent business traveler. Under this plan, personal travel is also covered. This policy includes:

• Trip interruption coverage, up to $5,000, $7,500, or $10,000
• Trip cancellation coverage, up to $5,000, $7,500 or $10,000
• Travel delay, with a daily limit of $200 up to $1,600 for delays of six hours and beyond
• Travel accident coverage, up to $50,000
• Baggage delay, up to $1,000 with a delay of 12 hours or more
• Baggage loss or damage, up to $1,000
• Rental car damage and theft coverage, up to $45,000
• Business equipment coverage, up to $1,000 in the event your business equipment gets lost or damaged
• Business equipment rental coverage, up to $1,000 in the event you need to rent business equipment due to loss, damage, or theft
• Change fee coverage, up to $500 to recoup costs of changing a ticket for a qualified reason
• Loyalty program redeposit fee coverage, up to $500 to recover fees lost due to getting loyalty points back after a canceled trip
• Pre-existing condition coverage available when purchased within 15 days of first trip deposit

Additional Coverage Offered by Allianz

Aside from the travel insurance policies from Allianz listed above that help travelers prepare for interruptions and cancellations, there are additional add-ons that can cover more.

OneTrip Rental Car Protector

If you're looking for rental car coverage, Allianz offers the OneTrip Rental Car Protector policy for $11 per day. This policy includes:

• Trip interruption coverage, up to $1,000
• Collision damage waiver, up to $50,000 which helps cover costs in the event your rental car is damaged in an accident or stolen

On top of the rental car coverage plan, with the OneTrip Prime plan, there's an optional upgrade to get Required to Work coverage. If there is a work-related emergency and you need to cancel for a qualified reason, this coverage can help recover expenses.

Cancel For Any Reason

An optional upgrade for OneTrip Prime and OneTrip Premier, Allianz cancel for any reason policy covers 80% of nonrefundable costs when canceling a trip for any reason. Allianz stands out compared to the best CFAR travel insurance as most policies only offer 75% coverage. 

What's Not Included with Allianz Travel Insurance?

Allianz travel insurance covers the basics and more and has some high-risk activity exclusions in the OneTrip Premier plan. Aside from that, Allianz travel insurance excludes the following:

• Acts of violence, such as war, terrorism, and civil unrest
• Risky adventure sports
• Unexpected natural disasters (OneTrip Premier allows cancellation due to hurricane warnings)
• Any travel alerts or government regulations and more

If you're interested in coverage for activities like scuba diving, skiing, and more, consider World Nomads, which covers more than 200 activities.

Allianz Travel Insurance Cost

Allianz single trip travel insurance estimates.

How much travel insurance costs with Allianz will depend on a variety of factors, including the type of policy you purchase. To get a quote with Allianz, you'll need to provide the following:

• Your destination
• Travel dates
• The state you live in
• The total cost of the trip

As of 2024, a 23-year-old from Illinois taking a week-long, $3,000 budget trip to Italy would have the following Allianz travel insurance quotes:

• $102 for OneTrip Basic
• $151 for OneTrip Prime
• $184 for OneTrip Premier

A 30-year-old traveler from California is heading to Japan for two weeks, costing $4,000. The Allianz travel insurance quotes are:

• $153 for OneTrip Basic
• $195 for OneTrip Prime
• $270 for OneTrip Premier

A couple of 65-years of age looking to escape New York for Mexico for two weeks with a trip cost of $6,000 would have the following Allianz travel insurance quotes:

• $298 for OneTrip Basic (total for two travelers)
• $400 for OneTrip Prime (total for two travelers)
• $540 for OneTrip Premier (total for two travelers)

Allianz travel insurance premiums generally stack up favorably against the average cost of travel insurance  which is $248 per trip, but again, the specifics of your trip will largely determine how much you'll pay to insure it.

Allianz Annual Multi-Trip Estimates

To receive a quote on Allianz annual plans, you don't need nearly as much information. You just need the following:

• Insurance start date
• Your state of residence

A 30-year-old New York resident looking for travel insurance will pay the following prices for annual travel insurance with Allianz:

• Allianz Basic: $125
• Allianz Premier: $249
• Allianz Executive: $459

A 60-year-old couple from Texas will pay the following: 

• Allianz Basic: $63 per traveler, $126 total
• Allianz Premier: $217.50 per traveler, $435 total
• Allianz Executive: $485 per traveler, $970 total

Filing A Claim with Allianz Travel Insurance

If you purchase a travel insurance policy through Allianz and experience a qualifying event, you can file a claim on the company's website or via its TravelSmart app.

To file a claim with Allianz, you'll need to submit information on their website or app about the type of claim and provide supporting documentation, as well as payment information to get reimbursed. You'll need to select the plan and include your email or policy number as well as your departure date.

If you need assistance when filing a claim with Allianz, you can reach the company at 1-866-884-3556. To reach out to Allianz online, you can submit your request via its contact form.

The Allianz mailing address is:

Allianz Global Assistance

P.O. Box 71533

Richmond, VA 23255-1533

See how Allianz stacks up against the competition. 

Allianz Travel Insurance vs. AXA Travel Insurance

Competitor AXA travel insurance covers 75% of your nonrefundable costs if you choose to cancel, for any reason (as the name suggests) if you choose that as an upgrade and buy it two weeks before your first trip deposit. Allianz's CFAR policy covers 80% of nonrefundable costs.

That said, if we look at the travel insurance quotes based on a 30-year-old traveler from California going to Japan in the first two weeks of October paying a total of $4,000 for the trip, AXA travel insurance is more affordable. It's $97 for its Silver plan, which covers 100% trip cancellation and interruption. Compare this to $153 for the OneTrip Basic Plan through Allianz.

Read our AXA travel insurance review here.

Allianz Travel Insurance  vs. HTH Travel Insurance

Allianz is a good travel insurance option if you're looking for a variety of customized choices. Another competitor, HTH Worldwide Travel Insurance , has three trip protection options.

TripProtector Economy is HTH's budget option and may be a good fit if you're looking for higher medical coverage limits. This policy covers up to $75,000 in accident and sick benefits and $500 in dental benefits.

Plus, the policy covers up to $500,000 for an emergency evacuation. The OneTrip Basic policy from Allianz covers the same dental benefits but offers just $10,000 in medical expenses.

Read our HTH travel insurance review here.

Allianz vs. Credit Card Travel Insurance

A travel insurance policy can offer robust protections, but if you're looking for something basic for trip interruption or cancellation and rental car coverage, check your travel rewards credit card. If you experience illness, weather, or cancellations that affect your trip, you may be able to recoup costs.

Credit card travel insurance coverage may be a good fit for short trips where you don't have a ton of upfront prepaid costs. However, if you're going to be away for a while, have many prepaid expenses, and are concerned about medical coverage, traditional travel insurance may be your best bet.

Read our guide on the best credit cards with travel insurance here.

Allianz Travel Insurance Frequently Asked Questions

Allianz is a reputable and well-established travel insurance provider. The company offers various travel insurance policies for individual trips as well as annual plans. Coverage options may include trip interruption, trip cancellation, trip delay, emergency medical, and more. The company has mixed reviews from consumers but has an A+ rating with the Better Business Bureau.

Nearly all travel insurance policies offered by Allianz cover COVID-19, aside from the OneTrip Rental Car Protector Plan. Through the Allianz Epidemic Coverage Endorsement, policyholders receive additional protections if they need to cancel a trip due to COVID. Unfortunately, while it's available in most plans it's not available in all jurisdictions, so be sure to read the fine print.

While the best plan is one best suited to your needs, Allianz's OneTrip Premier is the most robust policy, with high cancellation and interruption coverage. Additionally, kids 17 and under are included in coverage. This policy also includes unique benefits for athletes and adventurers thanks to sports equipment coverage.

If you need to file a claim, Allianz may require proof of incident in order to receive benefits. In cases of medical issues, you may need to provide a medical receipt or document. In other cases, you may need to provide other documentation for trip cancellation or trip interruption such as a death certificate, police report, or employment letter.

Allianz doesn't cover missed flights exactly but can help cover costs due to trip delays depending on your policy. So if you missed a connecting flight, you may be able to receive funds to recoup costs related to accommodations and transportation.

Why You Should Trust Us: How We Reviewed Allianz Travel Insurance

As part of this Allianz travel insurance review, we looked at the best travel insurance companies in the space. We reviewed the variety of options offered, coverage limits, benefits, add-ons, flexibility, protocols, claims process, and affordability.

Allianz succeeds in offering many different policies aimed at everyday travelers, business travelers, and athletes. To find the best travel insurance option for you, check out several companies, review the benefits, and compare quotes.

Read more about our travel insurance ratings methodology here.

Editorial Note: Any opinions, analyses, reviews, or recommendations expressed in this article are the author’s alone, and have not been reviewed, approved, or otherwise endorsed by any card issuer. Read our editorial standards .

Please note: While the offers mentioned above are accurate at the time of publication, they're subject to change at any time and may have changed, or may no longer be available.

**Enrollment required.

• Main content