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Walgreens virtual healthcare: online doctor & prescriptions.

Online doctor visits, on demand

See a doctor or nurse practitioner online, get a diagnosis and fill prescriptions, if needed, from the comfort of home.

Walk-ins welcome

How it works

Quickly connect with a clinician using our efficient intake process.

What condition can we help with?

Get high-quality care from U.S.-licensed doctors and nurse practitioners for nonemergency conditions.

Illness & infection

Women’s health

Allergy & asthma

Heart health

Sexual health.

Skin & hair

Urgent care

Type of visit: Video visit

Required for treatment: N/A

Live urgent care visits offer personalized discussions with a healthcare provider for a variety of conditions.

We recommend you see an in-person provider for your care if:

• You are experiencing chest pain or palpitations, difficulty speaking or slurred speech, facial droop or numbness, difficulty breathing, difficulty moving or feeling arms or legs, problems with your eyes (other than pink eye), or recently have fainted.
• You are seeking care for ear pain or dental pain.
• You are seeking care for a UTI and your sex assigned at birth is male
• You are pregnant or breastfeeding
• You are seeking controlled substances or durable medical equipment
• You are seeking a physical exam, lab work, or imaging orders
• You are seeking medications for pain, sleep, ADHD or anxiety
• If you are seeking care for strep throat, please note that based on recent clinical guidelines, in-person strep testing is required in many, but not all cases. We do not offer in-person strep testing; however, we can provide guidance on whether it would be appropriate based on your symptoms.

Commonly prescribed medications:

Varies based on patient symptoms. Recommended treatments may include online prescriptions, over-the-counter treatment recommendations, and/or self-care strategies.

Cough, Cold, Sinus Infection

You may be a good candidate for virtual care if:

• You are currently experiencing symptoms consistent with sinusitis, such as runny nose, stuffy nose or congestion
• You have had 3 or more sinus infections within the past year
• Your symptoms have been ongoing for more than 1 month or your symptoms have returned after having recently been treated for sinusitis with antibiotics
• You are having difficulty breathing that is unrelated to nasal congestion, you have pain or stiffness in your neck, changes in vision or a fever greater than 101°F

Depending on your symptoms, our providers may recommend prescriptions, over-the-counter medications, home remedies or seeking in-person care. Prescriptions may include antibiotics (such as Amoxicillin or Augmentin) for sinus infection, Benzonatate (Tessalon Perles) for cough or other symptomatic treatments for colds.

Type of visit: Chat

Required for treatment: Photo of left and/or right eye

• You are experiencing symptoms consistent with pink eye, such as redness, itchiness and crusting of the eye(s)
• You wear contact lenses
• You have a recent history of trauma to the eye or concern about something in your eye
• You have had eye surgery within the past 2 months
• You are experiencing blurred, impaired, or changes in vision, sensitivity to light, flashing lights or floaters, headache with nausea, inability to open eye or keep it open, redness beyond the eye, pain or tenderness in or around the eye

Commonly prescribed medications: Antibiotic eye drops, such as Erythromycin, trimethoprim-polymyxin B and ofloxacin

Required for treatment: Photo of lips

If you are also experiencing an outbreak of genital herpes, please start a genital herpes visit where we can address both oral and genital herpes.

• You have a current oral cold sore outbreak
• You have had 3 or more cold sore outbreaks within the last year
• Your last outbreak was within the past 2 weeks
• You are seeking cold sore suppression/prevention treatment or refills

Commonly prescribed medications: Valacyclovir, Acyclovir, Famiclovir

Type of visit: Chat (ages 18–64); Video Visit (ages 18+)

Required for treatment: Photo of a positive COVID test result from within 5 days of first symptom (such as an at-home test, a test result from Walgreens or another healthcare provider)

• You are interested in a COVID treatment plan that may include Paxlovid
• You are able to upload a photo of your positive COVID test result and you are within 5 days of your first symptoms
• You are experiencing a fever of 103°F or greater, dizziness or lightheadedness, chest tightness, chest pain or wheezing, difficulty urinating, lower leg, ankle, or foot swelling, problems with memory and/or confusion, or problems eating/keeping down food or liquids
• You have hepatitis, cirrhosis, elevated liver enzymes or severe renal impairment

Commonly prescribed medications: Paxlovid (nirmatrelvir/ritonavir)

Typical number of refills if prescribed: 1 pack, 0 refills

Required for treatment: Photo of a positive flu test result. If you don’t have a positive flu test, you can schedule a Flu & COVID test at Walgreens.

If you were exposed to someone who tested positive for flu, such as a household member, and you have not been tested for flu, please select Video Visit and you can discuss treatment options with the provider.

• You are able to upload a photo of your positive flu test result with your name, date of birth and date. Or, you were in contact with someone who was diagnosed with flu and you are at high risk for complications from flu (please select Video Visit if you do not have a positive flu test result)
• You have had flu-like symptoms for less than 48 hours, you are at increased risk for complications from flu or you are in contact with someone who is immunocompromised

Commonly prescribed medications: Tamiflu (Oseltamivir)

Birth Control

Required for treatment: Documented blood pressure reading within the last 12 months, such as a photo of a medical record from a patient portal or an at-home blood pressure monitor reading. Photo should include your name, date of birth and date of reading. Don’t have a recent blood pressure reading? Get a blood pressure monitor from Walgreens with 30-minute Pickup or FREE 1-hour Delivery on orders $35+.

• You are interested in the following forms of birth control: oral pill, patch, vaginal ring, diaphragm and internal condoms, starting a new type of birth control or refilling your current form of birth control
• You are a biological female of reproductive age
• You can provide documentation of a blood pressure reading from within the past year
• You use tobacco and are 35 years or older
• You have a history of breast cancer, bariatric surgery, stroke, heart disease, cirrhosis or lupus
• You are seeking Depo-Provera, Phexxi, temporary menses delay, IUD or Nexplanon.

Commonly prescribed medications: Sprintec, Junel, Norethindrone (such as Ortho Micronor), Nuvaring

Typical number of refills if prescribed: One-year supply

Urinary tract infection

Type of visit: Video Visit

• You have had symptoms for less than 2 weeks (pain with peeing, urgent need to pee and/or frequent peeing)
• This is your first UTI in the past 3 months
• Your sex assigned at birth was female
• You are experiencing fever, chills, nausea, vomiting, flank, back, or abdominal pain or unusual vaginal discharge

Commonly prescribed medications: Macrobid, Bactrim, Cephalexin

Prescription Morning-After Pill

Type of visit: Chat or Video Visit, varies by state. Before you pay for your visit, we will let you know if we need to conduct a Video Visit in your state.

Required for treatment: Height and weight

• You are a biological female
• You had unprotected sex within the past 5 days
• You are vomiting
• You have a history of malabsorptive bariatric procedures

Commonly prescribed medications: Ella (ulipristal), Plan B (levonorgestrel)

Plan B and Ella are both safe and effective forms of emergency contraception that can reduce the risk of unintended pregnancy. Both Plan B and Ella are more effective the sooner you take it.

Ella is only available via prescription and can be taken up to 5 days after unprotected sex. Ella is more effective than Plan B if your BMI is 30 or more. Ella is not effective if your BMI is 35 or more. Here is a link to calculate your BMI to determine if Ella may be right for you.

Plan B is available over the counter. It can be taken up to 3 days after unprotected sex. Plan B is most effective if your BMI is less than 25, and it is less effective if your BMI is 30 or greater.

If you think you may be pregnant, you can purchase a pregnancy test here.

Yeast Infection

• You are currently experiencing symptoms consistent with yeast infection, such as itchiness, burning and irritation of the vagina
• You have had a yeast infection in the past
• Your sex assigned at birth is female
• You are experiencing abdominal, pelvic or back pain
• You are experiencing nausea, vomiting, fever or chills
• You have a concern for STIs or bacterial infection
• You have visible vaginal lesions
• You experience recurrent yeast infections (4 or more per year)
• You have a recurrent yeast infection within 7 days of recent treatment
• You are seeking preventative treatment

Commonly prescribed medications: Fluconazole

Asthma medication refill

Required for treatment: Photo of your most recent asthma prescription (pill bottle, inhaler or medical record)

• You need a refill (30 day supply) of your most recent asthma medication
• You do not have a prior history of asthma
• You have poorly controlled asthma
• You are currently experiencing an asthma exacerbation
• You have concern for an underlying infection
• It has been more than 1 year since you have last had an asthma management visit with your PCP or specialist

Please note:

• We do not offer treatment adjustments
• We do not offer steroids for exacerbations
• Daily medications will only be refilled if you have been less than 2 weeks without medication
• Episodic medications (such as inhalers) will only be refilled if you have been less than 6 months without medication

Commonly prescribed medications: Albuterol inhaler refills, refills of your current daily medication for asthma

Typical number of refills if prescribed: 30 day supply with 0 refills per year

Patients may not receive more than one prescription every 12 months through this service

Seasonal Allergies

Required for treatment: Photos of eyes, nose and back of throat

• You have recurring seasonal allergy symptoms, which may impact the eyes, nose, sinuses and skin (such as clear nasal discharge, past history of seasonal or environmental allergies and seeking symtomatic relief) (If you are not sure what is causing your symptoms, we recommend seeking care through the Urgent Care visit or Cold, Cough, Sinus Infection visit.)
• You have eye or facial pain, fever or chills, are coughing up yellow or green phlegm, or have yellow or green drainage from the nose
• You are having a severe allergic reaction (such as, shortness of breath, wheezing, swollen lips or tongue)
• You may have a viral infection, eye injury, abrasion or ulceration
• You have a history of asthma

Commonly prescribed medications: Montelukast (Singulair), Fluticasone nasal spray (Flonase), Cetirizine (Zyrtec)

Providers may prescribe medications that are also available over-the-counter. OTC medications may not be covered by insurance and it may be cheaper to get medication through a prescription. Insurance coverage and pricing varies by plan. Typical number of refills if prescribed: Montelukast: 90 tablets, 1 refill

Blood Pressure Medication Refill

Required for treatment: Photo of current prescriptions for high blood pressure (picture of pill bottle(s) or medical record)

• You have been previously diagnosed with hypertension and are seeking a refill of your current medication
• You are on 3 or more high blood pressure medications
• You are experiencing headache, blurry vision, dizziness, nausea or vomiting, severe back pain, confusion, lightheadedness, fainting, dry mouth or thirst, shortness of breath, chest pain or tightness, palpitations or racing heart
• You are seeking a refill of a blood thinner medication
• You have been off of your current medication for more than a week

Commonly prescribed medications: Diuretics, ACE inhibitors, ARBs, Beta Blockers, & Calcium channel blockers, including combination pills

Typical number of refills if prescribed: We provide one 90-day refill within a 12 month period if your provider determines it is clinically appropriate for you. If you need another refill within 12 months, please follow up with your primary care provider.

Erectile dysfunction

Required for treatment:

• Proof of most recent ED prescription (photo of pill bottle or medical record)
• Proof of documented blood pressure reading within the last 12 months (such as a photo of a medical record from a patient portal or an at-home blood pressure monitor reading) Don’t have a recent blood pressure reading? Get a blood pressure monitor from Walgreens with 30-minute Pickup or FREE 1-hour Delivery on orders $35+.
• You have been previously diagnosed with erectile dysfunction and are overdue for a provider visit or need a refill of your medication
• You are a biological male
• You have a documented blood pressure reading within the last 12 months
• You can provide a photo of your most recent ED prescription (pill bottle or medical record)
• You have had elevated blood pressure in the past 12 months
• You have a family history of heart attack or heart disease in persons less than 55 years of age
• You have recently experienced chest pain, dizziness, fainting or seizures or have heart disease

Commonly prescribed medications: Cialis (tadalafil), Viagra (sildenafil), Levitra (vardenafil)

Typical number of refills if prescribed: 90 day supply with 3 refills. Early refills will not be provided.

Genital herpes

Required for treatment: Photo of your most recent prescription medication used for genital herpes

• You have a current outbreak of genital herpes
• You have previously been diagnosed and treated for genital herpes
• You are seeking genital herpes suppression/prevention treatment or refills
• This is your first genital outbreak
• There is concern for a concurrent bacterial infection
• You have atypical lesions on areas of the body that are not the genital or oral region
• You have lesions near the eye area
• You have neck pain, fever, severe headache, nausea or vomiting
• You have had 3 or more outbreaks within the last 12 months

Commonly prescribed medications: Valacyclovir tablet, Acyclovir tablet, Famciclovir tablet

Acne, anti-wrinkle & dark spots

Required for treatment: Photo of front of face, left side of face and right side of face

• You are interested in topical treatment for mild-moderate facial acne, wrinkles, or dark spots
• You have severe scarring, acne on multiple parts of your body or cystic acne
• You need the following prescriptions: isotretinoin (also known as Accutane, Zenatane, Absorica, Myorisan, Claravis, or Amnesteem), oral antibiotics or spironolactone

Commonly prescribed medications: Tretinoin (for acne & anti-wrinkle), Benzoyl Peroxide (for acne), Topical Clindamycin (for acne), Birth control (for hormonal acne), Hydroquinone (for dark spots)

Typical number of refills if prescribed: 2 refills

Men’s hair loss

• Photo of hairline and scalp
• You have male pattern balding (hair loss around your hairline and on the top of your head)
• You are interested in regrowing your hair or preventing future hair loss
• You have significant hair loss on other parts of your body
• You have pain, itching or burning of the scalp
• You have HIV, a weakened immune system, a rheumatological disorder or autoimmune diseases

Commonly prescribed medications: Propecia (finasteride); we do not prescribe Oral Minoxidil

Typical number of refills if prescribed: 90 day supply, 3 refills

When you need care now, not later

No appointment needed

Most visits start within 15 minutes of your request being submitted.

Extended hours, 7 days a week: 8 am-midnight EST (5 am-9 pm PST)

*Currently available in the following states: CA, FL, GA, IL, MI, NJ, NV, NC, OH, and TX.

Low & upfront fees

Transparent pricing before your visit with low-cost services from $33 to $75.

Pay with credit card, debit card, HSA or FSA card. Insurance currently not accepted.

Prepare for your visit

To begin your visit, you’ll need to:

• Upload a government-issued photo ID and your photo to verify your identity
• Answer a few medical questions to determine if this service is a good fit for your needs
• Enable your video camera and microphone access for treatments that require a live video visit
• Use the current version of Chrome, Firefox or Safari for best results when accessing the service

Prescriptions made easy

Frequently Asked Questions

• Start a visit request anytime. Select your treatment area and answer clinical intake interview questions regarding your condition. Some treatment areas require you to provide photos, for example, of the affected area or of a previously filled medication.
• The next available provider licensed in your state will send you a message through your patient portal when they are ready to connect. Doctors and nurse practitioners are available between the hours of 8 am to midnight EST (5 am to 9 pm PST), seven days a week. If you request a visit overnight, a provider will reach out to you as soon as they are available, which may be the following morning.
• To get started, click on a treatment area above to learn more about our visit types, what we treat and typical wait times.

All treatment areas require you to upload a government-issued photo ID, as well as a selfie, to verify your identity. All visits require patients to be age 18 or older. Each treatment area has unique requirements to receive care. Please click on a treatment area above to learn more about its requirements.

To access this service, you must be physically located in one of the following states at the time of the visit: CA, FL, GA, IL, MI, NC, NJ, NV, OH, or TX. Please check back soon to learn where we are growing next—we plan to offer virtual care to patients in additional states in the future.

Visits can be conducted on a mobile device, tablet or desktop computer. We recommend using the most recent version of Chrome, Firefox or Safari to access the service. Microsoft Edge is known to cause issues in video-based visits. Internet Explorer is not supported. For video visits, you will need to enable video camera and microphone access to interact with a clinician. Video visits are conducted on a HIPAA-compliant platform. Click on a treatment area above to learn more.

Patient support can be reached at 866-740-7721 between the hours of 8 am to midnight EST (5 am to 9 pm PST, 8 am to 12 pm EST), seven days a week. You may also send a message through the patient portal in your Walgreens Virtual Healthcare account.

Payment & insurance

Walgreens Virtual Healthcare visits are $33 - $75. Click on a treatment area above to see the price of each visit type. Insurance is currently not accepted for virtual care visits; however, you may pay for your visit with your HSA/FSA card. Insurance may be used to purchase your prescription, if applicable. We plan to accept insurance for virtual care visits in the future.

Yes, you can use insurance to pay for most medication. Insurance coverage for prescription drugs varies. Please talk with your insurer or pharmacy directly about any questions regarding your prescription drug coverage. The cost of medication is not included in the cost of your visit. Looking to pay for your medication out of pocket? Find lower prescription prices at Walgreens with our free search tool, Walgreens Rx Savings Finder , powered by RxSense ® .

We accept debit, credit and HSA/FSA cards.

The fee you pay is for a clinical assessment, which may be conducted via a live visit or an offline (asynchronous) review of your clinical records by a Walgreens Virtual Healthcare provider. They will review your clinical situation and use their independent clinical judgment to recommend the most appropriate treatment option for you. This may include prescribing medication, recommending over-the-counter medications or home care strategies and/or recommending that you visit an in-person provider for further evaluation (such as an urgent care center, emergency department, primary care provider or specialist). We cannot offer refunds solely because the provider determines a prescription medication is not the best option for you, cannot be safely prescribed based on the information available, does not prescribe your preferred medication or due to issues related to pharmacy medication pickup.

If you are unable to complete your visit, please let us know right away by logging in to your Walgreens Virtual Healthcare account and sending us a chat message, or by calling us at 866-740-7721, so we can cancel your consultation before a provider reviews your intake. Your credit card will be charged after the provider reviews your intake and shares their recommendations for next steps.

If you have questions about your care, please log in to your Walgreens Virtual Healthcare account and send us a chat message or call us at 866-740-7721.

Our provider team is made up of experienced doctors and nurse practitioners who offer high-quality treatment and care. You will be matched with a doctor or nurse practitioner licensed in the state where you are located at the time of your visit. Service availability varies by state.

Providers & prescriptions

After your visit, if you would like your records sent to your primary care physician, you can use the Walgreens Virtual Care patient portal to send us a message and request that a copy of your records be sent to your primary care physician.

Please click on a treatment area above to learn more about what medications are commonly prescribed, as well as common exclusions. We do not prescribe any medications that are listed as controlled substances by the U.S. Drug Enforcement Agency (DEA) or state law. This includes narcotics, amphetamine stimulants and benzodiazepines.

Disclaimers

*Currently available in the following states: CA, FL, GA, IL, MI, NC, NJ, NV, OH, or TX.

Prescription based on medical evaluation and not guaranteed.

Walgreens-affiliated medical practices are independently owned and operated by licensed physicians who provide services using the Walgreens virtual care program telehealth platform. For more information about the relationship between Walgreens and the medical practices click here .

Walgreens Health Medical Group California P.C. is a California professional medical corporation utilizing the fictitious name “Walgreens Health Medical Group California P.C.” pursuant to Cal. Bus. & Prof. Code § 2415. To view the Fictitious Name Permit click here .

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Secure .gov websites use HTTPS A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

What should I know before my telehealth visit?

Learn tips to help your telehealth visit run smoothly.

On this page:

How do i prepare for my virtual appointment, what should i do before a video visit, how do i ensure my telehealth visit is successful, how can i feel confident with telehealth.

Before the start of your telehealth visits, you should:

• Know the costs. Before the visit, ask how much it will cost. If you can’t afford the visit or do not have health insurance, your health care provider may have local resources.
• Ask for help if needed. Let your provider know if you need support like a screen reader, closed captioning, a translator, or other help.
• Check your visit details. Your health care provider will remind you about your visit. They may send you a text, email, call, or message in the patient portal (video). Sometimes there are forms to fill out or directions on how to start your telehealth visit.
• Find a good spot. Choose a quiet place with good access to the internet. Make sure you are comfortable and can talk openly.
• Test your technology.  Make sure your internet and the device you are using for the visit works well. Sometimes, a member of your health care provider’s team will help you test. If you have technology problems, look at these technology trouble shooting tips .

Learn what you need and how to start your video visit.

There are many tools or apps for telehealth video visits. They might look a little different from each other, but they all work in similar ways. After you log in, here is what to look for:

This button controls your camera. When you see a slash through it, that means your health care provider cannot see you.

This button controls your microphone. When you see a slash through it, that means your health care provider cannot hear you.

When you click this button, a chat box will open up. The chat box lets you type and send messages to your health care provider.

This button is usually red. Clicking on it will end your telehealth video meeting.

Once you are logged in to your appointment, you should:

• Adjust lighting. Make sure your health care provider can clearly see you.
• Steady camera. Keep your device stable. Put your computer on a desk or table or use something to hold up your phone or tablet.
• Be centered. Sit so your face is in the middle of the screen and the camera is at the same height as your eyes. Remember, how you look on the screen is how your health care provider will see you.
• Check sound. Make sure you can hear well. Test your speakers or earphones and adjust the volume if needed.
• Close extra stuff. Shut down other things on your computer or device. This can make your internet faster and you won't get distracted.

Learn about features you may use during your telehealth visit.

Feeling prepared and knowing what to expect will help you have a successful visit. Some tips for success include:

• Sign on early. If something goes wrong or you can't get the video to start, you can message your provider or call their office.
• The medicines you are taking and how much
• Any problems, worries, or questions you want to discuss
• Your temperature, weight, blood pressure, or blood sugar level
• Allergies to food or medicine.
• Stay on track. It is best not to eat or drink during a telehealth visit. And always be safe — do not have a telehealth visit while you are driving or running errands.
• Be patient. Sometimes health care providers are running late, just like in a regular provider office. Be patient if you have to wait.

Confident means that you have the information and ability to speak for yourself during your health care visits. In order to feel confident in your telehealth visit, you should:

• Learn how telehealth works.  It is okay to ask your provider how the telehealth visit will work and what to expect.
• Share your name and pronouns.  Tell the provider the name you like to be called and your pronouns. They should respect your preferences.
• Take your time.  This is your visit. You shouldn’t feel rushed or like you can’t speak up.
• Pick a good provider.  Find a health care provider who really listens to you and what you are feeling.
• Ask questions.  If something isn’t clear, ask your provider to explain it. Make sure you understand their answers.
• Get a summary. After the visit, ask the provider to send you a summary or notes. This can include answers to the questions you asked.
• Only share what makes you comfortable.  You decide what you want to tell your health care provider. If you don’t want to answer something, it is okay to say so.
• Know your rights.  Understand what information your provider can share and what they can’t. Learn how your personal health information is   kept safe during your telehealth visit and what you can do to protect your privacy .

More information:

5 Tips to get health care from anywhere (PDF) — Health Resources and Services Administration

Can I use telehealth if I live in a rural community? — Health Resources and Services Administration

How do I protect my data and privacy? — Health Resources and Services Administration

Navigating Your Patient Portal (video) — Health Resources and Services Administration

What are telehealth considerations for American Indian and Alaska Natives? — Health Resources and Services Administration

What are telehealth considerations for older adults? — Health Resources and Services Administration

What Do You Need to Use Telehealth? (video) — Health Resources and Services Administration

What do I need to use telehealth?

For most telehealth visits, you need internet and a device like a smartphone, computer, or tablet.

What if I'm having trouble using telehealth?

Find tips on how to prevent problems and what to do if you experience technical issues.

Whole-patient, high-quality virtual primary care

Find the best virtual care from top-rated online doctors including urgent care, mental health, weight loss and more. We've made quality healthcare accessible anywhere.

*If we're unable to treat you, we'll provide a full refund. Please note that any medication or lab work costs are not included. Please refer to our refund policy for additional information.

High-quality care—anywhere, anytime

Our top-rated primary care doctors provide a wide range of healthcare services, including weight management, urgent care, pediatric care, chronic disease treatment and online therapy. Access comprehensive care for all life stages in one convenient app.

Weight loss

Personalized care provided by a licensed medical provider, medically supervised weight loss prescriptions, and ongoing care and support.

Online prescriptions

Save up to 80% on new prescriptions or refills with our prescription discount card and get the medications you need from the pharmacy of your choice.

Urgent care

Online therapy

Online therapy that fits into your schedule — on web or mobile from the privacy of your device.

Sexual health

Chronic care management

Pediatric care

General and preventative care

Yes, we accept insurance.

We are in network with most major health insurance plans. Find out more about how we handle insurance claims .

Top-quality virtual primary care visits

For you and the ones you love most

High-Quality Doctors Online

Convenient telehealth visits, affordable doctor appointments, what we treat.

We deliver top-rated treatment for hundreds of health conditions.

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Get a new prescription or refill for GLP-1 medications from a board-certified primary care doctor today.

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Our 800,000+ patients say it best

DR. Allan Marks has helped my daughter two times and we cannot recommend them enough. My daughter has ADHD and can't wait in a waiting room forever. This was the fastest and easiest way to get my daughter diagnosed and pick up a script.  One time we used this service when no other doctor was open. [...] My daughter didn't have to even leave the house in 6 degree weather (would have made her MORE SICK). She had severe sinus infection and Dr. was not only clear and nice but looked up holiday pharmacy hours ahead of time to make sure I could pick up the script in time! AWESOME! [...]

Crystal Lake, IL

never review Apps, but this has been the quickest and most convenient doctor experience(s) I've ever had. It cost me no more than what I would have paid to visit an office. I've had two appointments and one was done in the comfort of my own living room and the second on my break at work. As a full time worker, full time student, and full time mom, the convenience cannot be beat. I met with Dr. Saremi who is very personable and kind. He immediately resolved my reasons for calling during both appointments. He was competent and trustworthy and valued my time.  Can't recommend this enough.

Anneliese P.

Santa Barbara, CA

Top-rated online doctors

Our board-certified physicians average 15 years of experience and have trained at one of the top 50 U.S. medical schools.

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This is comprehensive, whole-person care

We believe we can deliver healthcare that makes you smile. Join today and get access to virtual primary care and mental health treatment when you need it wherever you may be.

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• Virtual visits for members with plans through work

Virtual visits

Talk to a health care provider from your computer, tablet or smartphone.

What is a virtual visit? It may be a term you’re hearing more often. That’s because the use of virtual visits, also known as telehealth, has expanded recently, offering people more ways to connect with a health care provider from home or work. During a virtual visit, you use digital technologies, like your smartphone, tablet or computer, to talk with a provider. You can get treatment options and even prescriptions for medications, if needed.

UnitedHealthcare offers members options for virtual visits with local providers or by using UnitedHealthcare’s preferred national providers. For benefits coverage information, please  sign in to your account . Let’s go over some of the basics about virtual visits and how they work.

Are virtual visits covered?

Virtual visits may be covered by your health insurance in a similar way to an office visit with your doctor. Depending on your benefit coverage, you may be able schedule a virtual visit with a local provider or have a virtual visit for primary care, therapy, specialty care or 24/7 with a national provider for urgent care or when your provider is not available. Sign in to your account  or call the number on your member ID card to check your benefits for virtual visit coverage. Below are some options that may be available, based on your health plan.

Virtual care may include in-network virtual visits for medical, mental health, physical therapy, occupational therapy, speech therapy, chiropractic, home health, vision, hearing and dental services.

Virtual visits for mental health

If you need care for mental health issues, local health care providers may be able to provide virtual visits. Coverage may depend on your health plan benefits, so  sign in to your account  or call the number on your member ID card first to learn what benefits may be available to you.

Emotional support by phone or mobile app

Some emotional support programs may be included with certain health plans. Sign in to your account to learn if the following benefits may be available with your health plan.

• Find programs and tools to help support your mental health and well-being — all at your own pace through Calm Health. The Calm Health app brings you a library of support — including mindfulness content and programs created by psychologists — for a variety of health experiences and life stages.
• With Talkspace online therapy, you can regularly communicate with a therapist, safely and securely from your phone or desktop. No office visit required. Talkspace is convenient, safe and secure. Simply register (first visit only) and choose a provider and message anywhere, anytime. Eligible members can visit talkspace.com/connect to get started.