tourism and heritage management mcq with answers

Management Notes

Tourism Management Quiz – Multiple Choice Questions (MCQs) | Questions And Answers

Tourism management quiz.

Table of Contents

What is the primary goal of tourism management?

A. To maximize profits for tourism businesses B. To provide a positive and enjoyable experience for tourists C. To increase the number of tourists visiting a destination D. To promote the cultural heritage of a destination

What is sustainable tourism?

A. Tourism that focuses on minimizing the environmental impact of tourism activities B. Tourism that prioritizes the economic benefits of tourism over all other factors C. Tourism that is only accessible to high-income travelers D. Tourism that is restricted to certain times of the year

What is destination marketing?

A. The process of creating a brand and image for a destination B. The process of promoting a destination to potential tourists C. The process of creating a tourism infrastructure in a destination D. All of the above

What is a SWOT analysis?

A. A method of analyzing the strengths, weaknesses, opportunities, and threats of a destination B. A method of analyzing the financial performance of a tourism business C. A method of analyzing the cultural heritage of a destination D. A method of analyzing the environmental impact of tourism activities

What is a tourism product?

A. The physical goods and services offered by a tourism business B. The overall experience offered by a destination C. The cultural heritage and natural attractions of a destination D. All of the above

What is a tourism demand?

A. The number of tourists visiting a destination B. The amount of money spent by tourists in a destination C. The type of tourists visiting a destination D. All of the above

What is a tourism supply?

A. The number of tourism businesses in a destination B. The number of tourism-related jobs in a destination C. The level of tourism infrastructure in a destination D. All of the above

What is a master plan?

A. A long-term plan for the development of a destination B. A short-term plan for the promotion of a destination C. A plan for the management of a specific tourism attraction D. A plan for the conservation of a natural area

What is market segmentation?

A. The process of dividing a market into smaller groups of potential customers B. The process of creating a brand and image for a destination C. The process of analyzing the environmental impact of tourism activities D. The process of creating a tourism infrastructure in a destination

What is a competitive advantage?

A. A unique characteristic of a destination that sets it apart from other destinations B. A low cost of operations for a tourism business C. A high level of tourism infrastructure in a destination D. All of the above

What is a tourist information center?

A. A place where tourists can get information about a destination B. A place where tourists can purchase tickets for tourism activities C. A place where tourists can book accommodation D. All of the above

What is a destination management organization?

A. A government-run organization responsible for managing a destination B. A non-profit organization responsible for managing a destination C. A private company responsible for managing a destination D. All of the above

What is a cultural tourism?

A. Tourism that focuses on the cultural heritage and history of a destination B. Tourism that focuses on outdoor activities and adventure C. Tourism that focuses on luxury and exclusivity D. Tourism that focuses on environmental conservation

What is a destination loyalty?

A. A strong preference for a particular destination by tourists B. A strong preference for a particular tourism business by tourists C. A strong preference for a particular type of accommodation by tourists D. A strong preference for a particular type of tourism activity by tourists

What is an ecotourism?

A. Tourism that focuses on preserving the natural environment and promoting sustainable practices B. Tourism that focuses on luxury and exclusivity C. Tourism that focuses on adventure and outdoor activities D. Tourism that focuses on the cultural heritage and history of a destination

What is a market positioning?

A. The process of positioning a destination in the market based on its unique characteristics and offerings B. The process of positioning a tourism business in the market based on its unique characteristics and offerings C. The process of positioning a specific tourism attraction in the market based on its unique characteristics and offerings D. All of the above

What is a product development?

A. The process of creating new tourism products and services to attract different types of tourists B. The process of improving existing tourism products and services to attract different types of tourists C. The process of promoting existing tourism products and services to attract different types of tourists D. All of the above

What is a distribution channel?

A. The means by which a tourism product or service is made available to potential customers B. The means by which a destination is promoted to potential tourists C. The means by which a tourism business is marketed to potential customers D. All of the above

What is a yield management?

A. The process of managing the availability and pricing of tourism products and services to optimize revenue B. The process of managing the marketing and promotion of a destination to optimize revenue C. The process of managing the operations of a tourism business to optimize revenue D. All of the above

What is a crisis management?

A. The process of managing a crisis or emergency situation in a destination B. The process of managing a crisis or emergency situation in a tourism business C. The process of managing a crisis or emergency situation in a specific tourism attraction D. All of the above

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Quiz 11: Cultural and Heritage Tourism

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Indian Tourism Quiz: Questions and Answers, Mock Test, MCQs, Online Test

• June 3, 2020 May 31, 2020

India is a good and popular travel destination among the backpackers. It is also popular among the travellers who are interested in visiting royal palaces, historical places, and religious rituals . In India, luxury tourism is also increasing, thanks to number of luxury resorts and island destinations marketing. A good number of foreign tourists are much interested in visiting India especially in Winter.

Indian Railways is one of the best ways to travel anywhere in the country . This is used by most of foreign travellers. They offer great value for money with best service. Indian Railways covers most important parts of the country. Let’s take amazing online quiz about Tourism in India i.e. with questions and answers .

Indian Tourism Quiz

Answers are in BOLD

#1. One of the seven wonders of the world, the ‘Taj Mahal’ is located where?

Bangalore Delhi Agra Lucknow

#2. Which Indian hill station is known as the “Queen of the Hills”?

Mussoorie Darjeeling Shimla Shillong

#3. What is the Indian state famous for boating activities on its backwaters?

Kerala Karnataka Jammu and Kashmir Odisha

#4. This World Heritage Site in India houses the holy remains of St. Xavier. Name it.

St. Francis Xavier Church, Cochin Basilica of Bom Jesus, Goa St. Blaise Church, Mumbai St. James Mar Thomas Church, Delhi

#5. Which is the tallest mountain in the Indian territory?

Kanchenjunga Mount Godwin Austen (K2) Mount Everest Nanga Parbat

#6. The southernmost point of the Indian mainland, Kanyakumari, houses which center for meditation?

Vivekananda Rock Netaji Yogic Institute Gandhi Institute for Meditation Yogananda Memorial

#7. Where is the largest museum in India located?

Kolkata Bangalore New Delhi Mumbai

#8. What is the port town of India, where the Portuguese first reached in search of an alternate trade route to India?

Calcutta Bombay Madras Calicut

#9. Which city is known as the Silicon Valley of India?

Hyderabad Bangalore Mumbai Chennai

#10. The famous cricket stadium with the largest seating capacity in India is named what?

Feroz Shah Kotla, Delhi Eden Gardens, Kolkata Chepauk, Chennai Chinnaswamy Stadium, Bangalore

#11. Welcome to India! You arrive at New Delhi, the capital of India. During a day of sight seeing, which of the following would you NOT see in New Delhi?

Connaught Place Jantar Mantar Red Fort Hawa Mahal

#12. A very popular tourist spot in Southern India is known as God’s own country. Which is it?

Assam Kashmir Meghalaya Kerala

#13. Continuing your journey in the northern part of India, you visit a city which is a Union territory and is also the capital of two Indian states. Which is this city?

Amritsar Chandigarh Noida Shimla

#14. Continuing our journey in the southern part of India, we come to the city of palaces. Which is this city?

Mysore Gwalior Jaipur Indore

#15. Moving to the east of India, we enter one of the popular hill stations of India, famous for its tea plantations. Can you name this town?

Kodaikanal Ooty Darjeeling Kulu-Manali

#16. Moving to the southern part of India, we come to a prominent metropolis which has landmarks like the Char Minar and the famous Salar Jung museum. Which is this metropolis?

Bangalore Hyderabad Trivandrum Pune

#17. In the eastern part of India is a town that houses the world famous Sun Temple, which is a popular tourist spot. Which is this town?

Khajuraho Ujjain Puri Konark

#18. In the western part of India is the financial capital of India, Mumbai. Which of these monuments will you see in Mumbai?

Fort St George India Gate Gateway of India Writers Building

#19. As we move to the western part of India, we come to one of the most popular tourist spots known for its sun and sand. The place also has the first casino in India, which is this place?

Chennai Cochin Goa Mumbai

Article last re-published on June 3, 2020.

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Free Download as PDF Tourism Administration & Management Quiz Questions and Answers for Competitive Exams or solved MCQs with answers. These quiz objective questions are helpful for competitive exams SSC, UPSC, IAS, IPS, CDS, NDA, Railways or RRB, psc exams of Andhra Pradesh, Arunachal Pradesh, Assam, Bihar, Gujarat, Haryana, Himachal Pradesh, Jammu & Kashmir, Karnataka, Kerala, Madhya Pradesh, Maharashtra, Manipur, Meghalaya, Mizoram, Nagaland, Orissa, Punjab, Rajasthan, Sikkim, Tamil Nadu, Tripura, Uttar Pradesh, West Bengal, Chhattisgarh, Uttarakhand, Jharkhand, Telangana etc.

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Answer:Mango

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Answer: All Star, to be made available by hotel

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World Sustainable Tourism Practices MCQs with Answers

Which sustainable tourism practice aims to minimize the negative impact on the environment and preserve natural resources? a) Ecotourism b) Adventure tourism c) Mass tourism d) Cultural tourism Answer: a) Ecotourism

Which sustainable tourism practice involves promoting the economic development of local communities and empowering them through tourism? a) Volunteer tourism b) Community-based tourism c) Wildlife tourism d) Luxury tourism Answer: b) Community-based tourism

Which sustainable tourism practice focuses on preserving and promoting cultural heritage and traditions? a) Cultural tourism b) Sustainable transportation c) Adventure tourism d) Medical tourism Answer: a) Cultural tourism

Which sustainable tourism practice involves responsible and ethical interactions with wildlife, ensuring their conservation and welfare? a) Wildlife tourism b) Sustainable accommodation c) Volunteer tourism d) Medical tourism Answer: a) Wildlife tourism

Which sustainable tourism practice focuses on reducing waste, conserving energy, and promoting eco-friendly practices in the tourism industry? a) Sustainable transportation b) Sustainable accommodation c) Mass tourism d) Adventure tourism Answer: b) Sustainable accommodation

Which sustainable tourism practice involves traveling with the purpose of volunteering and contributing to local communities and conservation efforts? a) Volunteer tourism b) Luxury tourism c) Cultural tourism d) Adventure tourism Answer: a) Volunteer tourism

Which sustainable tourism practice emphasizes the use of environmentally friendly transportation methods, such as public transportation and cycling? a) Sustainable transportation b) Wildlife tourism c) Medical tourism d) Luxury tourism Answer: a) Sustainable transportation

Which sustainable tourism practice involves promoting wellness, health, and medical treatments in a responsible and sustainable manner? a) Medical tourism b) Ecotourism c) Adventure tourism d) Mass tourism Answer: a) Medical tourism

Which sustainable tourism practice focuses on providing unique and authentic travel experiences while respecting the local culture and traditions? a) Cultural tourism b) Sustainable accommodation c) Volunteer tourism d) Wildlife tourism Answer: a) Cultural tourism

Which sustainable tourism practice involves promoting outdoor activities and experiences that have a low impact on the environment? a) Adventure tourism b) Luxury tourism c) Mass tourism d) Medical tourism Answer: a) Adventure tourism

Which sustainable tourism practice emphasizes the importance of educating and raising awareness among tourists about environmental and cultural conservation? a) Ecotourism b) Volunteer tourism c) Sustainable transportation d) Cultural tourism Answer: a) Ecotourism

Which sustainable tourism practice involves reducing the carbon footprint of the tourism industry and promoting energy-efficient practices? a) Sustainable accommodation b) Wildlife tourism c) Volunteer tourism d) Mass tourism Answer: a) Sustainable accommodation

Which sustainable tourism practice encourages the preservation and sustainable use of natural resources, such as forests, rivers, and wildlife? a) Ecotourism b) Medical tourism c) Luxury tourism d) Adventure tourism Answer: a) Ecotourism

Which sustainable tourism practice involves supporting local businesses, artisans, and farmers to promote economic growth and cultural preservation? a) Community-based tourism b) Sustainable transportation c) Wildlife tourism d) Cultural tourism Answer: a) Community-based tourism

Which sustainable tourism practice aims to reduce the negative impact of tourism on fragile ecosystems, such as coral reefs and rainforests? a) Sustainable transportation b) Wildlife tourism c) Sustainable accommodation d) Ecotourism Answer: d) Ecotourism

Which sustainable tourism practice involves the responsible management of water resources and minimizing water usage in tourism activities? a) Sustainable accommodation b) Volunteer tourism c) Cultural tourism d) Adventure tourism Answer: a) Sustainable accommodation

Which sustainable tourism practice focuses on reducing the use of single-use plastics and promoting recycling and waste management? a) Sustainable transportation b) Wildlife tourism c) Cultural tourism d) Sustainable accommodation Answer: d) Sustainable accommodation

Which sustainable tourism practice involves supporting and promoting local food producers, traditional cuisines, and sustainable food practices? a) Culinary tourism b) Volunteer tourism c) Luxury tourism d) Mass tourism Answer: a) Culinary tourism

Which sustainable tourism practice emphasizes the importance of reducing noise pollution and preserving natural quiet environments? a) Adventure tourism b) Wildlife tourism c) Quiet tourism d) Medical tourism Answer: c) Quiet tourism

Which sustainable tourism practice involves promoting the inclusion and empowerment of marginalized communities in the tourism industry? a) Community-based tourism b) Sustainable transportation c) Wildlife tourism d) Cultural tourism Answer: a) Community-based tourism

Which sustainable tourism practice focuses on minimizing the negative impact of tourism on archaeological sites and historical landmarks? a) Heritage tourism b) Volunteer tourism c) Sustainable accommodation d) Adventure tourism Answer: a) Heritage tourism

Which sustainable tourism practice involves providing accessible and inclusive tourism experiences for people with disabilities? a) Accessible tourism b) Wildlife tourism c) Sustainable transportation d) Cultural tourism Answer: a) Accessible tourism

Which sustainable tourism practice focuses on promoting gender equality and empowering women in the tourism industry? a) Gender equality tourism b) Volunteer tourism c) Sustainable transportation d) Cultural tourism Answer: a) Gender equality tourism

Which sustainable tourism practice involves promoting the conservation and sustainable use of marine ecosystems and coastal areas? a) Marine tourism b) Volunteer tourism c) Adventure tourism d) Mass tourism Answer: a) Marine tourism

Which sustainable tourism practice focuses on reducing the carbon emissions from transportation and promoting low-carbon travel options? a) Sustainable transportation b) Wildlife tourism c) Medical tourism d) Luxury tourism Answer: a) Sustainable transportation

Which sustainable tourism practice involves the restoration and preservation of historical buildings and cultural heritage sites? a) Heritage tourism b) Volunteer tourism c) Sustainable accommodation d) Adventure tourism Answer: a) Heritage tourism

Which sustainable tourism practice focuses on promoting the use of renewable energy sources in the tourism industry? a) Renewable energy tourism b) Wildlife tourism c) Sustainable accommodation d) Cultural tourism Answer: a) Renewable energy tourism

Which sustainable tourism practice involves providing tourism experiences that support the conservation of endangered species? a) Wildlife tourism b) Volunteer tourism c) Cultural tourism d) Adventure tourism Answer: a) Wildlife tourism

Which sustainable tourism practice focuses on minimizing the use of chemical products and promoting organic and locally sourced products? a) Sustainable accommodation b) Volunteer tourism c) Cultural tourism d) Organic tourism Answer: d) Organic tourism

Which sustainable tourism practice involves promoting fair and equitable distribution of tourism benefits among local communities? a) Responsible tourism b) Volunteer tourism c) Sustainable transportation d) Adventure tourism Answer: a) Responsible tourism

Which sustainable tourism practice focuses on preserving and protecting fragile ecosystems, such as rainforests, wetlands, and coral reefs? a) Ecosystem tourism b) Wildlife tourism c) Sustainable accommodation d) Cultural tourism Answer: a) Ecosystem tourism

Which sustainable tourism practice involves promoting the use of local and sustainable food options in the tourism industry? a) Culinary tourism b) Volunteer tourism c) Luxury tourism d) Mass tourism Answer: a) Culinary tourism

Which sustainable tourism practice focuses on promoting environmental education and awareness among tourists? a) Environmental education tourism b) Volunteer tourism c) Sustainable transportation d) Cultural tourism Answer: a) Environmental education tourism

Which sustainable tourism practice involves minimizing water pollution and promoting responsible waste management in tourist destinations? a) Water conservation tourism b) Volunteer tourism c) Sustainable accommodation d) Adventure tourism Answer: a) Water conservation tourism

Which sustainable tourism practice focuses on promoting the use of local guides and tour operators to support the local economy? a) Community-based tourism b) Volunteer tourism c) Sustainable transportation d) Cultural tourism Answer: a) Community-based tourism

Which sustainable tourism practice involves the restoration and protection of natural habitats and ecosystems? a) Ecological restoration tourism b) Wildlife tourism c) Sustainable accommodation d) Adventure tourism Answer: a) Ecological restoration tourism

Which sustainable tourism practice focuses on promoting responsible and sustainable fishing practices in coastal communities? a) Sustainable fishing tourism b) Volunteer tourism c) Cultural tourism d) Adventure tourism Answer: a) Sustainable fishing tourism

Which sustainable tourism practice involves promoting responsible and sustainable practices in the management of natural parks and protected areas? a) National park tourism b) Wildlife tourism c) Sustainable transportation d) Cultural tourism Answer: a) National park tourism

Which sustainable tourism practice focuses on promoting the use of public transportation and reducing reliance on private vehicles? a) Sustainable transportation b) Volunteer tourism c) Luxury tourism d) Adventure tourism Answer: a) Sustainable transportation

Which sustainable tourism practice involves the preservation and restoration of historical trails, routes, and pilgrimage sites? a) Cultural heritage tourism b) Volunteer tourism c) Sustainable accommodation d) Adventure tourism Answer: a) Cultural heritage tourism

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30 Hotel Management Quiz Questions and Answers

Hotel management refers to the administration, operation, and coordination of all aspects related to running a hotel or hospitality establishment. It involves various activities and responsibilities aimed at providing a comfortable and enjoyable experience for guests while ensuring the efficient functioning and profitability of the hotel.

Key Aspects of Hotel Management:

Guest Services: Hotel management focuses on providing excellent customer service and ensuring that guests have a pleasant and comfortable stay. This includes welcoming guests, handling check-ins and check-outs, managing reservations, and addressing guest inquiries and complaints.

Room Operations: Managing room operations involves maintaining cleanliness and orderliness in guest rooms, ensuring proper housekeeping, and addressing any maintenance issues promptly.

Food and Beverage Management: Hotel management oversees the restaurant, bar, and room service operations, ensuring the quality of food and beverages, menu planning, and efficient service.

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Sales and Marketing: Hotel managers are responsible for promoting the hotel, attracting new guests, and retaining existing customers. This involves creating marketing strategies, advertising campaigns, and managing online booking platforms.

Staff Management: Effective hotel management involves recruiting, training, and managing a skilled and professional workforce. Ensuring staff satisfaction and providing ongoing training is crucial for maintaining high-quality service.

In this article

Part 1: 30 hotel management quiz questions & answers.

1. What does hotel management primarily focus on? a) Maximizing hotel profits b) Providing exceptional guest experiences c) Improving hotel facilities d) Hiring and training staff

Answer: b) Providing exceptional guest experiences

2. Which department is responsible for welcoming guests, handling check-ins, and check-outs? a) Housekeeping b) Front Office c) Sales and Marketing d) Food and Beverage

Answer: b) Front Office

3. What is the term for the process of setting competitive room rates to maximize revenue? a) Revenue control b) Pricing strategy c) Rate optimization d) Revenue management

Answer: d) Revenue management

4. Which of the following is NOT a responsibility of hotel management? a) Budgeting and financial analysis b) Managing room operations c) Repairing and maintaining facilities d) Handling guest complaints

Answer: c) Repairing and maintaining facilities

5. What is the main goal of hotel marketing? a) Attracting new guests and increasing revenue b) Improving staff efficiency c) Lowering room rates to attract budget travelers d) Reducing operating costs

Answer: a) Attracting new guests and increasing revenue

6. Which department is responsible for preparing and serving food and beverages? a) Housekeeping b) Front Office c) Sales and Marketing d) Food and Beverage

Answer: d) Food and Beverage

7. What is the term for the practice of analyzing guest data to identify trends and preferences? a) Customer analysis b) Market research c) Data mining d) Competitive analysis

Answer: c) Data mining

8. What does ADR stand for in hotel management? a) Average Daily Rate b) Average Discount Rate c) Advanced Direct Reservation d) Annual Dividend Ratio

Answer: a) Average Daily Rate

9. Which of the following is an essential skill for hotel managers? a) Gourmet cooking b) IT programming c) Marketing analytics d) Leadership and communication

Answer: d) Leadership and communication

10. What does RevPAR stand for in hotel management? a) Revenue Per Room b) Revenue Percentage c) Room and Package Rates d) Revenue and Profit Analysis Report

Answer: a) Revenue Per Room

11. What type of hotel offers basic accommodation and limited services at a budget-friendly price? a) Resort hotel b) Luxury hotel c) Boutique hotel d) Economy hotel

Answer: d) Economy hotel

12. Which department is responsible for cleaning and maintaining guest rooms? a) Front Office b) Food and Beverage c) Housekeeping d) Sales and Marketing

Answer: c) Housekeeping

13. What is the term for the practice of offering personalized services to VIP guests? a) Revenue management b) Yield management c) Guest relationship management d) Concierge services

Answer: d) Concierge services

14. What is the primary role of a hotel’s General Manager (GM)? a) Handling guest check-ins and check-outs b) Overseeing daily hotel operations c) Managing the hotel’s finances d) Designing marketing campaigns

Answer: b) Overseeing daily hotel operations

15. What does OTA stand for in the hotel industry? a) Online Travel Agency b) Overbooked Travel Accommodation c) Optimal Travel Arrangement d) Outdated Travel Amenities

Answer: a) Online Travel Agency

Part 2: Download hotel management questions & answers for free

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16. Which department is responsible for promoting the hotel and attracting potential guests? a) Front Office b) Food and Beverage c) Sales and Marketing d) Housekeeping

Answer: c) Sales and Marketing

17. What does GOPPAR stand for in hotel management? a) Gross Operating Profit Per Available Room b) Gross Operating Profit Percentage c) Guest Operational Performance Percentage d) Guest Operating Profit Per Average Room

Answer: a) Gross Operating Profit Per Available Room

18. Which of the following is NOT a component of a hotel’s revenue management strategy? a) Discounted room rates during peak season b) Dynamic pricing based on demand c) Overbooking to maximize occupancy d) Strategic marketing campaigns

Answer: a) Discounted room rates during peak season

19. Which department is responsible for planning and organizing conferences and events held at the hotel? a) Front Office b) Food and Beverage c) Sales and Marketing d) Event Management

Answer: d) Event Management

20. What is the term for the practice of selling multiple hotel services or amenities as a package

deal? a) Cross-selling b) Upselling c) Bundling d) Leasing

Answer: c) Bundling

21. What is the purpose of a hotel’s “yield management” strategy? a) To maximize hotel occupancy by offering discounts b) To optimize room rates based on demand and booking patterns c) To ensure all hotel facilities are properly maintained d) To manage guest complaints and ensure satisfaction

Answer: b) To optimize room rates based on demand and booking patterns

22. Which of the following is an example of a hotel’s “ancillary revenue”? a) Room revenue b) Food and beverage revenue c) Spa revenue d) Complimentary Wi-Fi for guests

Answer: c) Spa revenue

23. What does PMS stand for in hotel management? a) Property Management System b) Public Marketing Strategy c) Performance Monitoring System d) Profit Maximization Strategy

Answer: a) Property Management System

24. Which type of hotel offers upscale amenities, personalized services, and a high level of luxury? a) Economy hotel b) Budget hotel c) Luxury hotel d) Boutique hotel

Answer: c) Luxury hotel

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25. What is the purpose of a hotel’s “Housekeeping Report”? a) To analyze guest feedback and reviews b) To track daily revenue and expenses c) To assess staff performance and training needs d) To monitor room status and cleanliness

Answer: d) To monitor room status and cleanliness

26. What does CTA stand for in hotel management? a) Call-to-Action b) Customer Target Analysis c) Cost-Tracking Assessment d) Customer Transaction Agreement

Answer: a) Call-to-Action

27. What is the primary goal of a hotel’s “Guest Satisfaction Survey”? a) To evaluate staff performance and provide feedback b) To assess the hotel’s financial performance c) To track room occupancy and rates d) To gauge guest satisfaction and identify areas for improvement

Answer: d) To gauge guest satisfaction and identify areas for improvement

28. Which of the following is NOT a common service offered by hotel concierge? a) Arranging transportation for guests b) Booking tours and excursions c) Handling guest check-ins and check-outs d) Providing restaurant recommendations and reservations

Answer: c) Handling guest check-ins and check-outs

29. What is the term for the process of managing a hotel’s online reputation and responding to guest reviews? a) Online brand monitoring b) Social media management c) Online reputation management d) Online review optimization

Answer: c) Online reputation management

30. What is the primary goal of a hotel’s revenue management strategy? a) Maximizing revenue and profitability b) Minimizing operating costs and expenses c) Attracting budget-conscious travelers d) Offering discounts to increase room occupancy

Answer: a) Maximizing revenue and profitability

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Out of the Centre

Savvino-storozhevsky monastery and museum.

Zvenigorod's most famous sight is the Savvino-Storozhevsky Monastery, which was founded in 1398 by the monk Savva from the Troitse-Sergieva Lavra, at the invitation and with the support of Prince Yury Dmitrievich of Zvenigorod. Savva was later canonised as St Sabbas (Savva) of Storozhev. The monastery late flourished under the reign of Tsar Alexis, who chose the monastery as his family church and often went on pilgrimage there and made lots of donations to it. Most of the monastery’s buildings date from this time. The monastery is heavily fortified with thick walls and six towers, the most impressive of which is the Krasny Tower which also serves as the eastern entrance. The monastery was closed in 1918 and only reopened in 1995. In 1998 Patriarch Alexius II took part in a service to return the relics of St Sabbas to the monastery. Today the monastery has the status of a stauropegic monastery, which is second in status to a lavra. In addition to being a working monastery, it also holds the Zvenigorod Historical, Architectural and Art Museum.

Belfry and Neighbouring Churches

Located near the main entrance is the monastery's belfry which is perhaps the calling card of the monastery due to its uniqueness. It was built in the 1650s and the St Sergius of Radonezh’s Church was opened on the middle tier in the mid-17th century, although it was originally dedicated to the Trinity. The belfry's 35-tonne Great Bladgovestny Bell fell in 1941 and was only restored and returned in 2003. Attached to the belfry is a large refectory and the Transfiguration Church, both of which were built on the orders of Tsar Alexis in the 1650s.  

To the left of the belfry is another, smaller, refectory which is attached to the Trinity Gate-Church, which was also constructed in the 1650s on the orders of Tsar Alexis who made it his own family church. The church is elaborately decorated with colourful trims and underneath the archway is a beautiful 19th century fresco.

Nativity of Virgin Mary Cathedral

The Nativity of Virgin Mary Cathedral is the oldest building in the monastery and among the oldest buildings in the Moscow Region. It was built between 1404 and 1405 during the lifetime of St Sabbas and using the funds of Prince Yury of Zvenigorod. The white-stone cathedral is a standard four-pillar design with a single golden dome. After the death of St Sabbas he was interred in the cathedral and a new altar dedicated to him was added.

Under the reign of Tsar Alexis the cathedral was decorated with frescoes by Stepan Ryazanets, some of which remain today. Tsar Alexis also presented the cathedral with a five-tier iconostasis, the top row of icons have been preserved.

Tsaritsa's Chambers

The Nativity of Virgin Mary Cathedral is located between the Tsaritsa's Chambers of the left and the Palace of Tsar Alexis on the right. The Tsaritsa's Chambers were built in the mid-17th century for the wife of Tsar Alexey - Tsaritsa Maria Ilinichna Miloskavskaya. The design of the building is influenced by the ancient Russian architectural style. Is prettier than the Tsar's chambers opposite, being red in colour with elaborately decorated window frames and entrance.

At present the Tsaritsa's Chambers houses the Zvenigorod Historical, Architectural and Art Museum. Among its displays is an accurate recreation of the interior of a noble lady's chambers including furniture, decorations and a decorated tiled oven, and an exhibition on the history of Zvenigorod and the monastery.

Palace of Tsar Alexis

The Palace of Tsar Alexis was built in the 1650s and is now one of the best surviving examples of non-religious architecture of that era. It was built especially for Tsar Alexis who often visited the monastery on religious pilgrimages. Its most striking feature is its pretty row of nine chimney spouts which resemble towers.

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The Unique Burial of a Child of Early Scythian Time at the Cemetery of Saryg-Bulun (Tuva)

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Pages:  379-406

In 1988, the Tuvan Archaeological Expedition (led by M. E. Kilunovskaya and V. A. Semenov) discovered a unique burial of the early Iron Age at Saryg-Bulun in Central Tuva. There are two burial mounds of the Aldy-Bel culture dated by 7th century BC. Within the barrows, which adjoined one another, forming a figure-of-eight, there were discovered 7 burials, from which a representative collection of artifacts was recovered. Burial 5 was the most unique, it was found in a coffin made of a larch trunk, with a tightly closed lid. Due to the preservative properties of larch and lack of air access, the coffin contained a well-preserved mummy of a child with an accompanying set of grave goods. The interred individual retained the skin on his face and had a leather headdress painted with red pigment and a coat, sewn from jerboa fur. The coat was belted with a leather belt with bronze ornaments and buckles. Besides that, a leather quiver with arrows with the shafts decorated with painted ornaments, fully preserved battle pick and a bow were buried in the coffin. Unexpectedly, the full-genomic analysis, showed that the individual was female. This fact opens a new aspect in the study of the social history of the Scythian society and perhaps brings us back to the myth of the Amazons, discussed by Herodotus. Of course, this discovery is unique in its preservation for the Scythian culture of Tuva and requires careful study and conservation.

Keywords: Tuva, Early Iron Age, early Scythian period, Aldy-Bel culture, barrow, burial in the coffin, mummy, full genome sequencing, aDNA

Information about authors: Marina Kilunovskaya (Saint Petersburg, Russian Federation). Candidate of Historical Sciences. Institute for the History of Material Culture of the Russian Academy of Sciences. Dvortsovaya Emb., 18, Saint Petersburg, 191186, Russian Federation E-mail: [email protected] Vladimir Semenov (Saint Petersburg, Russian Federation). Candidate of Historical Sciences. Institute for the History of Material Culture of the Russian Academy of Sciences. Dvortsovaya Emb., 18, Saint Petersburg, 191186, Russian Federation E-mail: [email protected] Varvara Busova  (Moscow, Russian Federation).  (Saint Petersburg, Russian Federation). Institute for the History of Material Culture of the Russian Academy of Sciences.  Dvortsovaya Emb., 18, Saint Petersburg, 191186, Russian Federation E-mail:  [email protected] Kharis Mustafin  (Moscow, Russian Federation). Candidate of Technical Sciences. Moscow Institute of Physics and Technology.  Institutsky Lane, 9, Dolgoprudny, 141701, Moscow Oblast, Russian Federation E-mail:  [email protected] Irina Alborova  (Moscow, Russian Federation). Candidate of Biological Sciences. Moscow Institute of Physics and Technology.  Institutsky Lane, 9, Dolgoprudny, 141701, Moscow Oblast, Russian Federation E-mail:  [email protected] Alina Matzvai  (Moscow, Russian Federation). Moscow Institute of Physics and Technology.  Institutsky Lane, 9, Dolgoprudny, 141701, Moscow Oblast, Russian Federation E-mail:  [email protected]

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