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Travel Insurance from The Personal Travel Agents

Call us: 0343 658 0325

Travel Insurance from your Personal Travel Agent ,

You may already know how passionate we are when it comes to helping you find the perfect holiday, so why not see if we can get you a great deal on your travel insurance too?

Whether you're off on one holiday this year and want Single Trip Travel Insurance or if you like to get away more often and are after an Annual Multi-Trip Policy , we can help.

Get a quote today to find out more.

Get a Travel Insurance quote

Get a travel insurance quote here.

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Please note: You will not be covered for holiday cancellation until your policy start date. Choose today’s date if you want cover as soon as possible.

Travel Insurance Policy Documentation

Travel Insurance from The Personal Travel Agents is provided by The Co-operative Travel Insurance and ROCK Insurance

Download the current Policy Wording for our travel insurance:

If you purchased your travel insurance on or after 27th June 2022:

Policy Wording

Terms of Business

Travel Insurance Product Information Document - Economy

Travel Insurance Product Information Document - Premier

Travel Insurance Product Information Document - Super

If you purchased your travel insurance between 23rd April 2020 and 15th June 2022:

Travel Insurance Product Information Document - Standard

If you purchased your travel insurance between 25th April 2019 and 22nd April 2020:

Gadget Insurance Product Information Document

If you purchased your travel insurance before 25 th  April 2019:

Further information

  • Cookie Policy
  • Policy Documentation
  • Frequently asked questions
  • Single-Trip
  • Annual-Multi-Trip
  • Wedding Travel Insurance
  • Winter Sports Insurance
  • Golf Travel Insurance

Buy with Confidence:

  • 24 hour emergency assistance
  • Secure online purchase

Pay securely by credit or debit card

The Personal Travel Agents Insurance is arranged and administered by ROCK Insurance Group. ROCK Insurance Group is a trading style of Rock Insurance Services Limited who is authorised and regulated by the Financial Conduct Authority (FCA No. 300317).

  • Policy Documentation
  • Frequently Asked Questions
  • 0343 658 0325

Travel Insurance

Great value travel insurance from your co-op travel.

We have worked hard to ensure that Your Coop Travel Insurance offers the cover you require, so all you have to think about is what to pack!

  • If you would like information about COVID-19 Cover please click here

Optional Winter Sports Cover

If you are travelling to colder climates and taking a winter sports holiday or perhaps venturing on one of our Lapland holidays, make sure you travel in the knowledge that you are covered by Your Coop Travel insurance by adding on the optional Winter Sports cover.

Your Coop Travel insurance with the optional Winter Sports cover will cover you for much more than just skiing and snowboarding, but also off-piste skiing with a guide and within resort boundaries, snow sledging and more.

The optional Winter Sports cover will ensure that your equipment is covered for loss, breakage and theft, regardless of it being your own or hired equipment as well as loss or theft of your lift pass.

In addition, Your Co-op Travel insurance with optional Winter Sports cover will cover you for piste closure, avalanches and/or landslides.

The Optional Winter Sports cover includes:

  • Cancellation and Curtailment (Up to £5,000)
  • Medical Expenses (Up to £5,000,000)
  • Ski Equipment  (Up to £1,000)
  • Piste Closure (£20 per 24 hours, up to a maximum of £240)
  • Winter Sports Cover is optional on our Economy and Premier Cover, but included free on our Super Cover

Where included, Annual Multi-Trip policies include 17 days Winter Sports Cover per policy per year

Simply add the optional Winter Sports cover to your travel insurance. Optional Winter sports cover is only valid for Your Coop Travel insurance policy holders who are 64 and under.

To enjoy your winter sports holiday to the maximum, take out Your Coop Travel insurance adding on the optional Winter Sports cover today!

Get In Touch

  • Branch Finder

Your Co-op Travel Insurance is a trading style of the Midcounties Co-operative Limited. The Midcounties Co-operative Limited is an Appointed Representative of Rock Insurance Services Limited who are authorised and regulated by the Financial Conduct Authority (FCA No. 300317).

Inter Partner Assistance S.A. UK Branch is a Branch of Inter Partner Assistance S.A. (Financial Conduct Authority registration number 202664), which is a Belgian firm authorised by the National Bank of Belgium under number 0487, with a registered head office at 7 Boulevard du Régent, 1000 Brussels. Deemed authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website. Inter Partner Assistance S.A. is registered in England with its registered address at 106-118 Station Road, Redhill, RH1 1PR (UK branch registration number: BR000947). Inter Partner Assistance S.A. has a share capital of EUR 130,702,613.

  • Privacy Policy
  • Make a claim

Cover your trip

  • Single Trip
  • Winter Sports
  • Medical Conditions
  • Sports and Activities
  • COVID-19 Testing
  • Policy Wording
  • Accessibility

The latest versions of the travel insurance policy wording for each of our products.

Travel Insurance Policy Terms & Conditions

Last updated 1st September 2023

How to view

If you would like to view any document, simply select one of the links below to download the file. The documents are in PDF format, so it’s easy for you to print or download a copy of them.

To view and print these documents on your computer you will need to have Adobe Acrobat Reader installed. You can download Adobe Acrobat Reader for free from Adobe at any time.

Below are the latest versions of the travel insurance policy wordings for each of our products.

For policies purchased on or after 1st September 2023

Annual multi trip & single trip.

  • Annual Multi Trip & Single Trip Travel Insurance PDF 841KB Download
  • Backpacker Travel Insurance PDF 900KB Download

Insurance Product Information Document (IPID)

Annual multi trip & single trip insurance.

  • Silver Cover PDF 601KB Download
  • Gold Cover PDF 601KB Download
  • Platinum Cover PDF 601KB Download

Backpacker Travel Insurance

If you purchased your policy prior to 1st September 2023 and require a copy of your Policy Wording or IPID please email us at [email protected] .

  • Make a claim

co op travel insurance policy wording

Policy Documents

Terms, conditions and important information about your cover

Travel Insurance Policy Terms & Conditions

Please click on a booklet to download. The documents are in Adobe PDF format. To view and print these documents on your computer you will need to have Adobe PDF reader installed (if you do not have this already). You can download Adobe PDF reader from Adobe here .

Below are the latest versions of the travel insurance policy wordings' for each of our products.

For policies purchased on or after 1st September 2023

Policies covering annual multi trip and single trip insurance

Standard, Premium and Ultimate Cover Download PDF (652 KB)

Policies covering backpacker travel insurance

Standard, Premium and Ultimate Cover Download PDF (681 KB)

Insurance Product Information Document (IPID)

Annual multi trip and single trip insurance - Standard Cover Download PDF (316 KB)

Annual multi trip and single trip insurance - premium cover download pdf (316 kb), annual multi trip and single trip insurance - ultimate cover download pdf (315 kb), backpacker travel insurance - standard cover download pdf (315 kb), backpacker travel insurance - premium cover download pdf (315 kb), backpacker travel insurance - ultimate cover download pdf (315 kb).

If you purchased your policy prior to 1st September 2023 and require a copy of your Policy Wording or IPID please email us at [email protected] .

COMMENTS

  1. Policy Documents

    Travel insurance policy documents . If you need more information, this is where you'll find it. ... Co-op Insurance Services is a trading name of Co-op Insurance Services Limited, part of the Co-op Group. Registered in England and Wales, with society registration number RS004390. Registered office: 1 Angel Square, Manchester, Lancashire, M60 0AG.

  2. Policy Documentation

    Great value travel insurance from Your Co-op Travel. We have worked hard to ensure that Your Co-op Travel Insurance offers the cover you require at the right price, so all you have to think about is what to pack! Start your quote. Important information relating to COVID-19 - Click here to find out more.

  3. Frequently Asked Questions

    Please check your policy wording for a full list of winter sports activities that are covered if you have paid the additional Winter Sports premium. ... Your Co-op Travel Insurance is a trading style of the Midcounties Co-operative Limited. The Midcounties Co-operative Limited is an Appointed Representative of Rock Insurance Services Limited ...

  4. Single Trip Insurance

    Single trip insurance includes: Winter Sport & Cruise Cover can be added for an additional premium on our Economy and Premier levels of cover. There is a 24hr emergency helpline for you to contact us. Your Coop Travel Insurance policies cover up to and including the age 79 on the date of purchase, should you be older when you travel you are ...

  5. PDF Worldwide Travel Insurance with Everyday Extra

    policy. The Co-operative Bank p.l.c. is not providing you with a personal recommendation based on your individual circumstances as to whether this policy is suitable for your needs, and recommends that you read the full details and conditions of your insurance which are located in your policy wording. Policy document Travel Insurance Schedule

  6. Annual Travel Insurance

    Your Co-Op Travel annual travel insurance includes: Cancellation and Curtailment (Up to £5,000) Medical Expenses (Up to £5,000,000) ... For a full list of activities covered under this policy please refer to the Policy Wording. Make sure you are covered for the whole year now!

  7. PDF Travel Insurance

    Before you travel If you need to amend/cancel your policy or talk about your policy: Telephone the Co-op call centre 01702 939 883 If you need to cancel your trip: Please see page 9 for details of how to submit a cancellation claim When you are away If you need emergency assistance while abroad: Telephone Zurich Assist UK 0203 467 4125

  8. Co-operative Travel Insurance

    Your Co-op Travel Insurance provides cover for: We include cover for various activities within our travel insurance such as organised hot air balloon rides, deep sea fishing, organised safari trekking, water skiing and much more. Please refer to the Policy Wording to see a full list of the activities you would be covered for.

  9. Travel Insurance Policy Documentation

    Travel Insurance Policy Documentation. Travel Insurance from The Personal Travel Agents is provided by The Co-operative Travel Insurance and ROCK Insurance. Download the current Policy Wording for our travel insurance: If you purchased your travel insurance on or after 27th June 2022: If you purchased your travel insurance between 23rd April ...

  10. Make a travel insurance policy change

    With an annual multi-trip policy you can use the travel insurance again when you have been confirmed 'fit to travel'. To make a claim you need to have a trip booked. If you do not want to claim, you can request a refund. This may be a proportional amount, depending upon the circumstances.

  11. Co-op Travel Insurance claims

    Make a claim. You will need your policy number to make a claim. Check the first 3 letters of your policy documents for the correct claims number to call. Travel insurance is promoted by Co‑op Insurance Services and arranged by IES Limited and administered by Insure and Go Insurance Services. ^ Calls are charged at local rates from landline ...

  12. PDF Travel Insurance

    Introduction and guide to reading your policy wording. 3 Travel insurance. Covers and specific conditions for sections 1-6: cancelling or cutting short a trip, medical emergency and repatriation, disruption or delay to travel plans, personal belongings and money, legal expenses and personal liability, and personal accident. 5 Cruise cover upgrade.

  13. Wedding Travel Insurance

    Your Co-op Travel Wedding cover includes: Cancellation and Curtailment (Up to £5,000) Medical Expenses (Up to £5,000,000) Personal Possessions (Up to £1,500) Winter Sport & Cruise Cover Included free on our Super Cover. Wedding travel insurance covers you for events such as loss of the rings and damage to your wedding attire as well as ...

  14. Winter Sports Insurance

    Piste Closure (£20 per 24 hours, up to a maximum of £240) Winter Sports Cover is optional. on our Economy and Premier Cover, but included free on our Super Cover. Where included, Annual Multi-Trip policies include 17 days Winter Sports Cover per policy per year. Simply add the optional Winter Sports cover to your travel insurance.

  15. Trip Cancellation Insurance & Medical Travel Insurance ...

    This convenient coverage protects you for as many trips as you like during a one-year period, every time you travel outside your home province. Have a last minute business trip or a weekend getaway? With this plan, you are already covered. Includes Emergency Hospital & Medical Insurance for Canadians for trips of 4, 8, 15, 35, 60 or 125 days in ...

  16. PDF AA Travel Insurance Policy Wording

    You are free to cancel this policy at any time by contacting us on 0330 123 5485, by emailing [email protected] or writing to us at AA Travel Insurance, ROCK Insurance Group, Griffin House, 135 High Street, Crawley, West Sussex RH10 1DQ. Depending on when you cancel your policy the following premium refunds will be made:

  17. Travel insurance policy contact

    Friday. 8:30am - 8:00pm. Saturday. 9:00am - 5:30pm. Sunday. 10:00am - 5:00pm. Travel insurance is promoted by Co‑op Insurance Services and arranged by IES Limited and administered by Insure and Go Insurance Services. ^ Calls are charged at local rates from landline and mobiles. If your phone has inclusive minutes these calls are normally ...

  18. PDF Privilege and Privilege Premier current accounts

    Worldwide Travel Insurance 5 Worldwide Travel Insurance Demands and Needs This product meets the demands and needs of those under 80 years of age travelling abroad in respect of medical and other similar expenses throughout the duration of the policy. The Co-operative Bank p.l.c. is not providing you with a personal recommendation based

  19. Viva Travel Insurance · Policy Wording

    The latest versions of the travel insurance policy wording for each of our products. Travel Insurance Policy Terms & Conditions. Last updated 1st September 2023. How to view. If you would like to view any document, simply select one of the links below to download the file. The documents are in PDF format, so it's easy for you to print or ...

  20. Policy Documents

    Backpacker travel insurance - Ultimate Cover Download PDF (315 KB) If you purchased your policy prior to 1st September 2023 and require a copy of your Policy Wording or IPID please email us at [email protected].

  21. Co-op Travel Insurance complaints contact details and process

    Co-op Insurance Services is a trading name of Co-op Insurance Services Limited, part of the Co-op Group. Registered in England and Wales, with society registration number RS004390. Registered office: 1 Angel Square, Manchester, Lancashire, M60 0AG. Authorised and regulated by the Financial Conduct Authority under register number 779364.