ctm travel lightning

CTM SMART Technology

CTM SMART Technology delivers flexible, personalized and easy-to-use corporate travel management tools for every travel stakeholder. Our suite of travel tools are highly customizable and fully integrated, ensuring that every business trip is easier to manage, the travel budget goes further and everyone’s job is made simpler. Contact CTM today to find out more about our suite of proprietary technology.

Maximising Value for Travel Managers

Ctm is an award-winning global provider of  cost-effective travel management solutions to the corporate market. we understand the complex travel needs of businesses large and small in every global market, and are committed to developing tailored travel solutions that drive results., tailored solutions for corporate travel, contact us today to discover how ctm’s intuitive, integrated corporate business travel management solutions can help you reduce your travel budget., thank you for your enquiry a ctm rep will be in touch shortly, odignimus et volor simagnis audis quam, qui tem vernam aut vendae doluptius sam qui duci omnihil ium., quam, qui tem vernam aut vendae doluptius sam qui duci omnihil ium. quam, qui tem vernam aut vendae doluptius sam qui duci omnihil ium. quam, qui tem vernam aut vendae doluptius sam qui duci omnihil ium., qui tectatus prate volutem volectis aut quate maximus illaut doluptate simporem. itamus atis quae cus mo eturios suntem dolorpore, endit andandes dolore am inusa viderae cullibus ari bercimus magnissi venim vereste mquatur aut audisquo vendel iur molupta tiaecto omnihictur, sa sinum voluptiis dellor aut quatem eni velit quibusa pediost eaque., success message.

CTM's Fare Forecasting Technology

CTM’s Fare Forecaster technology drives savings to your travel program through better informed decision making at the time of booking. Fare Forecaster is a powerful and efficient tool for budget planning, enabling users to search for airfares up to 11.5 months in advance and compare the most affordable day to travel at your preferred time across a 21-day window, without entering the online booking tool.

Discover CTM Advisor

Experience the power of personalization, with the smartest travel app you'll never see..

CTM Advisor is the most powerful traveler CRM on the market, providing our experienced global travel experts with instant access to all your travel preferences, trip information, current disruptions, and travel policy parameters as soon as you call.

CTM Advisor also analyzes your past booking behaviors to learn more about your travel preferences, providing the most personalized and efficient booking experiences every time you travel.

Find out more

Submit your enquiry.

Complete this form to get in touch with CTM today. 

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Customized travel management solutions

Corporate travel management for every travel style and budget

Whether you’re a global enterprise, national corporate, fast-growing start-up or sme, we can deliver a corporate travel solution that delivers on your goals and your budget..

At CTM, we understand the unique and complex travel needs of businesses of every size, industry and geographic location. That’s why we, as your dedicated travel managers, design highly customized travel solutions that meet your business's travel needs and objectives. From strategic account management to dedicated service teams and self-service online booking tools, every CTM customer benefits from our extensive global buying power and supplier negotiations, intuitive and user-friendly travel technology and world-class customer service and local market expertise. We work with you to provide custom business travel management solutions that adapt to a fast-changing travel landscape no matter the size of your budget or travel program. That’s the CTM difference.

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Power up with CTM SMART Technology

Find out what our customers are saying...

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Case Study: Cost Savings

Using in-depth diagnostic analysis and expert industry insights, CTM determined best practice policies and influenced booking behavior, setting the client ahead of their cost-saving objectives.

Case Study: Hotel Portfolio Review

As hotel spend increased due to growth, our client was looking to reduce corporate travel costs. CTM evaluated and maximized their preferred hotel property portfolio.

Insights Fare Forecasting

CTM's fare forecasting tech enable customers to save 20-50% on flights by shifting travel dates 24-48 hours, promoting savings with better booking behavior.

With CTM you benefit from extensive global buying power, one-stop-shop access to the best corporate negotiated deals, forecasting technology, strategic policy development and regular travel program analysis to save you more.

Improve Efficiency

CTM's expert local travel advisors are available around the clock to support your team. Plus. we put intuitive travel technology at your fingertips 24/7, making travel research, booking, and trip management simple, efficient and reliable.

Maximize Safety

Enhance your travelers’ safety while traveling for business with our suite of intuitive and integrated risk management tools including CTM's traveler tracking technology, CTM risk alerts and our CTM mobile travel app.

Download our Corporate Travel Capability Statement

TESTIMONIAL

"We endorse CTM to any company seeking a travel management provider as a true partner and friend, one that delivers a measurable return on investment and is looking to continuously improve its service offering and technology solutions."

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Local solutions, delivered globally

CTM provides local service solutions to customers around the world. Please select your local region, and start experiencing the CTM difference!

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Connecting Business Through Travel

Connecting Ideas Through Travel

Connecting People Through Travel

Welcome to ctm. we do business travel, differently., corporate travel management (ctm) is a leader in business travel management services in north america and beyond. we drive savings, efficiency, safety, and sustainability to businesses and corporate travelers, wherever your business takes you..

When you partner with Corporate Travel Management, you’ll enjoy the experience of business travel done differently – a uniquely designed travel program, built for your business’s specific travel needs and objectives, and expertly delivered in every region you operate in. We design travel programs that drive strategic results for every part of your business and every member of your team.

So if you’re looking for a tailored travel management solution, delivering customer service excellence, innovative travel technology and a demonstrable return on investment, you’re in the right place.

Experience the CTM difference

Elevate Your Travel Program With Corporate Travel Management

Is your business travel program delivering savings, efficiency, and safety to your business and traveling workforce? Are you leveraging your travel data to negotiate better travel deals and positively influence booking behaviors? Do you have access to the travel solutions you need to control your budget, reduce risk, improve sustainability and maximize employee well-being?

If not, it’s time to elevate your corporate travel program with CTM.

We don’t believe in a one-size fits all approach to travel management. We work in partnership with your team to design a tailored corporate travel program, utilizing proven strategies and leveraging big data, to deliver strategic outcomes which align with your business’s unique objectives and priorities. Find out how CTM’s travel solutions can transform your business travel program and budget today.

Get More From Your Business Travel Program

Bigger Savings

For every dollar spent on our travel management services, we’ll return more to you in savings.

Greater Efficiency

Our expertise, 24/7 support and intuitive technology significantly improves your team's efficiency.

Award-Winning Service

Access award-winning service and solutions designed for your needs, via your prefered channel.

Heightened Safety

Drive safety and well-being to your traveling workforce to reduce risk and increase productivity.

Improved Sustainability

Travel doesn't have to cost the earth. Our tools and solutions support more sustainable travel.

Better Insights

Unleash the power of reliable, actionable data to drive program performance and accountability.

Take your travel program from average to exceptional

Take Your Travel Budget Further

For every dollar spent on our travel management services, we’ll return more to you in savings. That’s the CTM difference.

How we do it

• You’ll benefit from CTM’s extensive global buying power and supplier negotiations to experience exceptional deals on flights, accommodation and car rental
• Your CTM travel platform provides one-stop-shop access to the best corporate negotiated deals, last-minute inventory and dynamic supplier content (NDC-ready), all comparable side-by-side for maximum speed, choice and value
• CTM’s forecasting technology visualizes the cheapest time to travel in a single search, ensuring you travel at the most affordable time
• Your strategic Account Manager will design a bespoke travel policy based on your unique travel behaviors and business objectives, and conducts regular business travel program analysis and benchmarking to identify ongoing savings opportunities
• Consolidate your corporate travel, meetings and events spend with CTM for stronger supplier negotiation power and access to great corporate and event travel deals.

Increase Efficiency

Get where you’re going fast.

Leverage CTM’s travel expertise, 24/7 support and intuitive travel technology to significantly improve your employees’ productivity.

• We put intuitive  travel technology at your fingertips 24/7, making travel research, booking, and trip management simple, efficient and reliable
• Choose your preferred self-service online booking tool and a mobile app to book all your flights, hotels and car rental in a single transaction
• Enjoy round-the-clock travel service from CTM’s travel advisors , via a channel of your choice, for friendly, knowledgeable, and relevant travel support wherever and whenever you need it
• Enjoy access to live consolidated travel reporting across every aspect of your travel program, driving increased visibility, control, and efficiency.

Maximize Safety

Boost Travel Confidence & Productivity

Enhance your employee’s safety while traveling for business with our suite of intuitive and integrated travel risk management tools.

• Traveler tracking technology enables you to track and communicate with travelers in the event of an emergency, including one-click ‘proof of life’
• Pre-trip approval workflows enable risk identification and management prior to booking
• CTM risk alerts send email and SMS notifications to affected travelers based on itinerary location and risk levels
• CTM Mobile travel app enables travelers to book and manage their travel needs on-the-go for greater independence.

Get Connected with Corporate Travel Management.

Contact our team today to discuss your travel program needs., transformative business travel technology.

Global Scale, Local Expertise, Agile Tech

The scale to achieve maximum savings, the spread to provide consistent local market expertise, and the agility to solve tomorrow’s travel challenges today.

Built For Simplicity, Consistency, Flexibility

We take a highly consultative, curated approach to designing unique, simple and effective global travel solutions which deliver strategic results today and into the future.

Your Feedback Drives Our Roadmap

We put you front and center of our product and service roadmap, ensuring you benefit first from the fastest, most relevant and impactful travel solutions.

Take a tour of our tech stack

Testimonial

The service experience provided and standards we expect from CTM have always been critical to our business success... We now have no ‘downtime’ when a consultant is out of the office, as the entire team knows our policy and our travelers’ needs. This always gives us excellent service continuity, which makes my role just that little bit easier.

- Engineering client -

CTM held our hand through the [implementation] process – training on the booking tool was clear and concise, and the entire exercise could not have run more smoothly.

- Food manufacturing client -

Challenger continues to seek the best return on its investments in technology. Partnering with CTM to implement Fare Forecaster was a commonsense decision that met our needs in achieving this goal.

- Challenger -

Corporate Meetings & Events

Take your corporate meetings and events to a new level of performance with CTM Meetings & Events. Our expert event organizers ensure strategically designed meetings and events which deliver exceptional attendee experiences, more strategic outcomes for your business, and a better return on your travel budget.

Benefit from our extensive supplier relationships to leverage corporate deals on accommodation, travel and entertainment, saving you time and money. Moreover, consolidate your corporate and event travel spend through CTM for stronger supplier negotiations, maximizing your overall budget’s potential. Whether it’s corporate events, strategic meetings, conferences, group travel, team-building activities, or sales incentives, we tailor your event management solution to exceed expectations and drive business success.

Partner with us for a connected event experience that drives results for your business, people, and budget.

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Solutions for Every Business Size

Whether you’re a global enterprise, national corporate, or fast-growing start-up, we design travel management solutions that deliver on your goals.

Integrated Technology Ecosystem

Our travel technology is built to be as flexible as your needs are diverse, putting transformative tools at your fingertips 24/7 for maximum productivity and peace of mind.

Our Customer Success Stories

Don't just take our word for it. Explore our customer case studies and success stories to see how CTM has delivered results for businesses like yours.

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CTM Portal: Your one-stop business travel platform

Discover an intuitive, centralised hub for efficient business travel management – ctm business travel platform caters to every travel stakeholder’s needs..

CTM Portal is the home of all your favourite business travel tools. From pre-trip planning and approvals, in-trip flight tracking and risk alerts, to post-trip reporting, CTM Portal has everything you need for a modern business travel programme.

Make business travel simple with CTM Portal

Empower your travel programme with ctm portal.

Customised For You

The flexible framework seamlessly integrates a range of travel tools into a single portal, providing a highly configurable platform that meets your needs, allowing you to customise and control which travel tools and data your team has access to.

Easy & Secure Access

Forget bookmarking links and remembering passwords with fast, secure single-sign-on access. Enjoy maximum security and convenience with configurable access so you only see the tools you need without remembering another password.

Supporting Your Goals

We recognise the challenges of managing an efficient travel programme. That's why CTM Portal is designed to streamline operations, boost visibility and simplify processes for stakeholders. With CTM Portal, travel programme compliance is easy.

Create a 'home' for your travel programme

All Your Travel Tools, All In One Place

Online Booking Tool

Easy access to your choice of online booking tool, including CTM’s proprietary OBT Lightning with integrated approvals.

Risk Management

Duty of care is paramount. Know the risks for every traveller in every destination, with real-time risk feeds and traveller alerts.

Fare Forecaster

Fare Forecaster lives inside the CTM Portal, helping you find the cheapest day to fly, with average savings of over 15%.

Travel Approvals

Build travel approval flows that work for you. Unlimited flexibility and zero compromises supporting you delivering travel compliance.

Itinerary Management

Offering travellers and Travel Arrangers a quick overview of upcoming trips with a snapshot itinerary.

Traveller Profiles

Effortlessly maintain traveller profiles to ensure seamless expense management and enhance the traveller experience.

Take a tour of the CTM Portal

A portal tailored to your travel needs.

Travel Managers

Access your day-to-day travel toolkit, from checking pre-trip approvals and sourcing savings with Fare Forecaster to managing new or existing trips in your online booking tool. Add traveller profile preferences and customised message boards to set your travellers up for success.

Travel Bookers

Simplify and centralise your company’s duty of care with real-time risk alerts for travellers alongside live interactive maps. Drive compliance with pre-trip approval process flows and review sustainability dashboards and travel programme reporting in just a few clicks.

Business Travellers

Find tools and services to make your business travel productive, safe and enjoyable with centralised access to book and modify travel via your online booking tool. Chat with CTM Scout or a Travel Advisor about visa restrictions, view upcoming trips, find invoices, and update profile info in one place.

Create a home for your business travel programme.

Book your CTM Portal demo today.

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Why Switch to Lightning?

Not all online booking tools are created equal. Find out why Lightning outpaces other OBTs for speed, content and experience.

Reduce Your Carbon Footprint

Find out how your booking behaviours and travel preferences can impact the total carbon footprint of your travel programme.

How Agile Tech Keeps You Moving

Find out how agile development processes deliver speed, value and productivity to organisations and travellers.

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A range of online booking tools to suit every need

At Corporate Travel Management (CTM), we support a range of online booking tools (OBTs), including proprietary and third-party solutions, enabling a tailored travel management solution built for your business’s specific travel needs and preferences.

Are you currently utilising an OBT as part of your travel management programme and seeking a new travel management company that can support it? When you partner with CTM, you can trust in our agnostic approach to technology solutions – we can support and integrate with a wide range of third-party solutions or provide our own proprietary OBT solution to ensure your business has access to the features and functionality specific to your needs.

Our CTM technology and account management teams boast extensive industry expertise and integration experience, ensuring a seamless OBT implementation and ongoing support of your preferred online booking tool tailored to your specific business requirements.

Unlock efficiency gains with an online booking tool

Whether you’re a travel booker, travel approver, business traveller or all three, an OBT is the perfect solution to streamline your travel booking processes to maximise savings and efficiencies. Move away from time-consuming manual booking processes and enjoy access to the widest range of corporate travel content and deals all in one place, with automation that promotes policy compliance, safety and sustainability seamlessly throughout the booking process.

At CTM, we offer a range of online booking tools for our customers including, but not limited to, Lightning by CTM , Concur and Cytric.

Uncover our range of online booking tools

What differentiates ctm’s online booking tools.

Improved end-user experience

Enhance your choice of OBT with CTM’s proprietary tech features such as live agent chat and mobile app.

Integrated tech ecosystem

We integrate your OBT into our wider tech ecosystem to power approvals, duty of care, and data insights.

Speed and savings

Enjoy enhanced set-up, training, and cost-savings thanks to our preferred partner agreements and buying power.

Elevate your experience from click to destination

Save time & money.

No more juggling multiple sites. Find all the best rates, including your corporate deals, low cost carriers, and last-minute hotel rates, all in a single search.

User-friendly online booking tools empower easy self-booking for greater efficiency and cost savings.

Intuitive interfaces and search filters streamline the booking process.

Improve policy compliance

Customise your travel policy for maximum compliance and supplier preference, enhancing negotiation power.

Store traveller information and preferences to maximise booking speed, accuracy and traveller experience.

Upload negotiated deals and supplier preferences and apply filters to present and sort travel options most effectively for your users.

Find the right online booking tool for your travel programme

Greater visibility to empower your programme & people.

Duty of care

Traveller tracking and risk alerts allow you to easily locate and contact travellers based on their travel itinerary. These key features enhance traveller safety and allow a swift response to any unforeseen circumstances.

Consolidated reporting

Centralised global travel data facilitates powerful reporting and programme analysis across your travel programme. Enhance budget control, refine travel policies, and identify opportunities to improve your travel programme's ROI.

24/7 mobile support

Regardless of your chosen OBT, enjoy greater control over the business travel experience with the CTM Mobile app. 24/7 accessibility enables travellers to manage their itinerary anytime, anywhere for maximum productivity and confidence.

Explore CTM’s range of online booking tools and integration capabilities.

Contact our team for a demo., you might be interested in....

Why Switch to Lightning?

Not all online booking tools are created equal. Find out why Lightning outpaces other OBTs for speed, content and experience.

Reduce Your Carbon Footprint

Find out how your booking behaviours and travel preferences can impact the total carbon footprint of your travel programme.

How Agile Tech Keeps You Moving

Find out how agile development processes deliver speed, value and productivity to organisations and travellers.

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CTM provides local service solutions to customers around the world. Please select your local region, and start experiencing the CTM difference!

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20 May 2020

CTM launches integrated airline reassurance data into Lightning online booking tool

Airline health and safety data key to business travel confidence.

As domestic travel restrictions begin to ease around the world, access to health and safety insights will be key to the resumption of business travel activity, according to global customer research conducted by Corporate Travel Management (CTM).

Parts of the United States continue to re-open as Governors lift 14-day quarantine orders on visitors and residents returning from other states, with the current restrictions being continually reassessed.

This week, CTM launched integrated airline reassurance data into its proprietary online booking tool Lightning, enabling CTM’s customers globally to view COVID-19-related airline service features alongside flight search results at the time of booking.

The airline data, powered by ATPCO’s Routehappy Rich Content, incorporates new Reassurance UPAs (Universal Product Attributes) from more than 100 airlines (representing over 70% of global flight schedules) including a number of US carriers such as United Airlines, Delta and American Airlines.

The data spans health and safety measures such as airport and cabin cleaning, health screening, food and beverage hygiene, passenger and crew wellbeing, as well as flexible booking conditions.

CTM CEO North America, Maureen Brady said that CTM had actively listened to customer feedback and acted quickly to prioritize the deployment of new airline data into its proprietary booking technology to support customer confidence as they prepare for a return to business travel.

“CTM’s customer survey data clearly highlights the negative impact that not travelling is having on our customers’ business performance. These insights have enabled our teams to identify and prioritize the information our customers need to get back to business travel.

“As North America commences the easing of select domestic border restrictions and our customers prepare for their phased return to domestic travel, we’re thrilled to be able to deliver important airline service information from major carriers such as American Airlines, Delta and United Airlines, and many other airlines globally, into the point of sale environment. This extra layer of intelligence will help build traveler confidence and aide business recovery at the earliest opportunity,” she said.

Seth Anagnostis, Head of Global Sales at ATPCO said, “It’s important to see more companies like CTM acting quickly to address the travel concerns of their customers globally and provide them with the information they need to get back to flying with maximum confidence. Partnering with CTM on their global roll-out of ATPCO’s Reassurance UPAs within the Lightning online booking tool is another step forward for consumer confidence.”

For media inquiries, please contact: Christy Prescott T: 210-366-4450 M: 210-269-1655 E:  [email protected]

About Corporate Travel Management – click here