travel manager capgemini

We use cookies to offer you the best possible website experience. Your cookie preferences will be stored in your browser’s local storage. This includes cookies necessary for the website's operation. Additionally, you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve the website's performance, as well as cookies used to display content tailored to your interests. Your experience of the site and the services we are able to offer may be impacted if you do not accept all cookies.

UK Travel & Transport (T&T) Client Director

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.  

Capgemini's Travel and Transport team is expanding and looking for focused sales people to join us in our growth. 

Join us a Client Director and benefit from a leadership team that is known for its supportive & development-focused strategy.

You will become a member of the Technology & Services sub-sector market unit, supporting the wider go-to-market strategy and our competitive differentiation in order to support growth plans.   You will be expected to lead by example, demonstrate sales acumen, form and be part of effective teams and a clear desire and ambition to be recognised as a high-performer and future leader in our business. 

Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

You will be responsible for a portfolio of accounts and developing new opportunities. You will have to build client intimacy, account strategy, sales and manage the operations & performance of the account P&L. 

• Reach - CxO intimacy and coverage
• Relevance - Penetration in Cloud & Data + Group/industry portfolio  
• Resilience - Progress in market share and annuity business 
• Results – Top line growth and improved profitability  

As part of the role you will engage pursuit teams and qualify leads as they are identified. The successful candidate will also craft proactive propositions, develop winning sales plans and drive the account performance to support growth. In your background you will have strong client networking skills, building relationships across the accounts stakeholder community. You will be able to demonstrate success in forging strong trust-based relationships and engagement across the breadth of the Capgemini global service lines to hit agreed budgets for sales, revenue, profitability and investment. 

Key for the role will be your sales experience in addition to a degree of knowledge of the Travel and Transportation market, client business drivers and your ability to identify solutions and insights to build credibility. You will develop over time an awareness of the broad set of Capgemini capabilities through strategy, innovation, digital transformation, technology, infrastructure and business process outsourcing. You will not likely be an expert in all of these, but you will be able to leverage your industry knowledge and credibility to bring the power of Capgemini’s expertise to support you in developing client business. 

You can bring your whole self to work. At Capgemini, striving for equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone.

You are likely to have experience of selling broadscale technology services with a background in the Travel and Transport market. Specifically, you will bring:

• Strong sales experience including exposure to sizeable deals and complex programmes 
• A track record of relationship building with senior client stakeholders
• Industry insights on the role of digital, strategic advisory partners and potential to exploit next generation digital solutions
• Experience of managing a sales targets and planning with discipline in account forecasting and performance reporting
• Ability to innovatively and constructively challenge the status quo to drive forward the business
• Able to operate with a high degree of independence as well as being part of a team
• Experienced in opportunity qualification and bid management disciplines, controls & winning sales plans
• Knowledge of the digital industry, key players, points of differentiations, offers and broad capabilities
• Drive, determination and ambition to lead a high-performing account and team

To be successful you’ll bring strong personal skills and the ability to overcome internal barriers through the use of drive, determination and influencing skills. You’ll have a natural ability to work in mixed teams of colleagues and senior executives and possess outstanding communication and interpersonal skills.

To be successfully appointed to this role you will need to undergo Baseline Personnel Security Standard checks.  There are no nationality or residency restrictions, although if you have resided outside of the UK within the last 3 years, further checks may be required. There are other criteria and check required for BPSS, and throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.

You’ll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You’ll be joining a professional community of experts, who have got your back and will support you, every step of the way. 

You’d be joining an accredited Great Place to work for Wellbeing in 2023. Employee wellbeing is vitally important to us as an organisation.  We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.  To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy. 

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask.  But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts.  A powerful source of energy that drives us all to find new ways technology  can help us reimagine what’s possible.  It’s why, together, we seek out opportunities that will transform the world’s leading businesses. And it’s how you’ll gain the experiences and connections you need to shape your future.   By learning from each other every day, sharing knowledge and always pushing yourself to do better, you’ll build the skills you want. And you’ll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is.  

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of nearly 350,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported 2022 global revenues of €22 billion. Get the Future You Want | www.capgemini.com  

All rights reserved by Capgemini. Copyright © 2024

Cookie Consent Manager

When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

Required Cookies

These cookies are required to use this website and can't be turned off.

Advertising Cookies

These cookies serve ads that are relevant to your interests. You may freely choose to accept or decline these cookies at any time. Note that certain functionality that these third parties make available may be impacted if you do not accept these cookies.

Capgemini Careers

• Why join Capgemini
• Life at Capgemini
• Meet our People
• Career Path

Careers at Capgemini 

Are you ready to take on the challenge? Find the opportunity that fits you:

AWS for Industries

Aws travel and hospitality partner conversations: capgemini.

During this unprecedented time for the industry, we have been inspired by the innovations that have been born out of disruption and will impact and improve the way we fly, eat, stay, and experience our world for years to come. Now more than ever, AWS wants to help customers succeed by connecting them to AWS Partners with deep AWS technical expertise and proven customer success to help travel and hospitality organizations build a resilient business and accelerate innovation. That’s why we’re honored to have Capgemini as a launch member of the brand-new AWS Travel and Hospitality Partner Competency .

Florian Tinnus: Describe your company, the types of travel and hospitality work you do, and key travel and hospitality clients.

Vijay Achanti: Capgemini is a global leader in consulting, digital transformation, technology, and engineering services. We are at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital, and platforms.

Our Travel and Hospitality Market Unit serves clients in the cruise line, hotel, travel, and gaming segments globally. We help our customers with strategy and innovation, digital transformation, core platform modernization, and cloud enablement.

What makes Capgemini unique, though, are the individuals who make up these Market Units. We have incredible people who work collaboratively with our clients to deliver results.

Wading through revenue loss, resource cutbacks, and needs for protecting employee health and safety, our teams have proven their agility and resilience in these difficult times despite the sudden shift to a remote workforce. Similar to other industries, the biggest challenge has been the known unknown: the uncertainty around the return to normalcy.

Given these circumstances, our teams have stepped up to help our clients in a few fundamental ways since the pandemic began. Take cash flow, for example; by enabling efficiencies to preserve cash at a large scale, we have helped our clients to sustain themselves longer throughout the pandemic and periods of historically low cash flow. While staying afloat is crucial, we have also empowered our clients to leverage the latest advances in AI/ML and cloud to build features critical to combatting challenges brought on from COVID-19, such as initiatives to provide contactless customer experiences.

While reacting to today’s challenges is vital, we also value the opportunity to be proactive in this environment. By optimizing the forced downtime, we accelerated our clients’ digital transformations to differentiate themselves in the post-COVID-19 marketplace. With the goal in mind to help our clients continue running their businesses with as little disruption as possible, we have come up with creative solutions to today’s problems that set our clients up for success post-pandemic.

VA: As consultants, we at Capgemini value the importance of travel and hospitality first hand. Whether for work or for play, travel and hospitality is what rejuvenates both ourselves and those around us. We know it’s not going anywhere — it’s just a matter of time until we’re back in the thick of it!

As such, travel and hospitality is a key industry for Capgemini with long and trusted partnerships with our clients. It is important that we continue to stand with our clients during these tough times to ensure their successes both now and in the future.

Given the unique nature of the industry, there are many outside factors that heavily influence this industry, such as climate, legislation, and the economy to name a few. However, the travel and hospitality industry is incredibly resilient as we have seen many times in the past; it has risen to meet new challenges, emerging with a stronger business outlook from each new obstacle. We believe that customer demand will also rise as the pandemic is harnessed and brought under control. The world is carrying 18 weighty months of grief and uncertainty, but it is also bursting at the seams to release those 18 months of pent up demand — some call it “revenge travel” — right back into the economy.

Travel and hospitality have always been at the forefront of exceptional customer experience by utilizing new and evolving technology. With new barriers to overcome, this industry will unfetter itself through advances in data, cloud, and AL/ML, ultimately enhancing the overall customer experience.

FT: In the face of the current disruption to the travel and hospitality industry, we’ve observed incredible innovations coming from across the industry. How has your company innovated through these challenging times on behalf of your customers and what are you most proud of?

VA: The disruption brought on from COVID-19 was an entirely new territory that we had never experienced — there was no “playbook” to navigate the ever-evolving situation. Both our teams and our clients had to adapt quickly, both personally and professionally.

What I am proud of the most, though, is how we as a team were able to adapt to a new working model without any disruption to our clients’ business. Whether working to meet new CDC guidelines or implementing new strategies to go above and beyond those guidelines, we have helped our clients manage the current and constantly changing challenges through increasing operational efficiencies, meeting new safety and health regulations, and serving their customers socially distanced and digitally.

By collaborating with clients, we have expedited their journeys towards their digital transformations, cloud adoptions, and platform modernizations of their businesses. Through these changes, our clients are enhancing the digital customer experience and preparing for new challenges down the road from COVID-19.

FT: The travel and hospitality industry is incredibly resilient. As you look toward recovery, what role does technology play for your company moving forward? How do you see technology enhancing the customer experience and improving operational efficiency?

VA: In the post-pandemic world, we believe the health and safety of employees and customers will be the top priority of our clients as they resume operations. Many of the solutions that are being developed during this time will have to outlive the pandemic. Whether a difficult flu season or new cultural movement, the safety and convenience now afforded in the travel and hospitality industry will remain long after COVID-19 is behind us.

Health and safety will go hand in hand with providing a seamless, personalized digital customer experience. Leveraging data and cloud adoption will play a huge role in driving the new wave of personalized, digital customer experiences.

FT: How does building on AWS allow you to prepare for whatever the “new normal” in travel and hospitality will look like? How does the new AWS Travel and Hospitality Partner Competency help companies do the same?

VA: AWS is a leader in the cloud industry, offering one of the largest suites of tools to tackle enterprise-sized challenges that can affordably scale. With these abilities at hand, we are able to leverage our partnership with AWS across all market units.

AWS is prepared to take on the wide range of services that will dictate “the new normal.” By leveraging our knowledge of AWS services, we can build agile and scalable solutions at an accelerated pace for our customers. With the new AWS Travel and Hospitality Partner Competency , consumers will be assured that companies have both the experience and thought leadership to solve these “new normal” challenges.

FT: What makes you excited for the future of travel and hospitality? As a traveler or guest, where are you looking forward to visiting next?

VA: As a consultant for the past 14 years, I have enjoyed traveling extensively. The pandemic has, of course, changed that drastically and I have not been able to travel for the last year. I am excited to get back on the road and experience many of the new, digital innovations that have come out of the pandemic. And personally, I am looking forward to attending a cricket match in London when the Indian teams visit England this summer.

Vijay Achanti is Capgemini’s Hospitality Market Unit Lead, responsible for cruise, gaming, hotels, and recreation sectors.

Vijay has been with Capgemini for over 15 years and prior to his current role, he has led several large accounts in Telecom, Media and Entertainment business unit. His expertise is grounded in leveraging data and emerging technologies such as AI/ML, and cloud to help his clients provide exceptional digital guest experience for their guests/customers. He has a master’s degree in electrical and Computer Engineering from the University of Alabama.

Learn more and team up with AWS Travel and Hospitality Competency Partners .

See more Partner Conversations and industry insights on the AWS Travel and Hospitality Blog .

• AWS for Industry
• AWS Training & Certification
• AWS Whitepapers
• AWS Compliance Reports
•  Twitter
•  Facebook
•  LinkedIn
•  Twitch
•  Email Updates

Welcome to Connected Manager Learning Program!

Register Login Now

Capgemini University, in collaboration with regional L&D and HR teams across the Group, are proud to welcome all grade C & D employees to this transformative learning program!

The Connected Manager program is part of a global transformation initiative aimed at improving the employee experience within Capgemini through an evolution of our managerial mindset, practice and behaviors.  This program provides a unique opportunity for our middle managers to sharpen their leadership skills, acquire best managerial practices and apply them to new ways of working.

Why a new leadership program for our managers?

Your journey to become a Connected Manager starts here!

This program is an opportunity for you to reinvent your management style, shift your mindset and improve the employee experience.

You will learn how to engage with your teams with increased connection and effectiveness by using the Capgemini 3P model.