travel today s.a.s

Quienes Somos

Somos TRAVEL TODAY S.A.S una agencia mayorista de turismo, dedicada a la comercialización de planes vacacionales a destinos Nacionales e Internacionales bajo el Registro Nacional de Turismo # 30933 (RTN).

Fundada en Cali en el año 2013 con la firme intención de ser un proveedor de confianza y calidad para las agencias en el suroccidente y en un futuro a nivel nacional. Gracias a la experiencia adquirida en el sector turístico, al profesionalismo y al cumplimiento que nos ha caracterizado nos hemos posicionado como una agencia de confianza y de respaldo en el ejercicio de sus operaciones.

Misión Brindar verdaderas y positivas experiencias de atención y servicio a nuestros clientes para así lograr fidelizarlos.

Visión Para el año 2019 queremos convertirnos en la agencia mayorista de preferencia entre los agentes de viajes. Gracias a su nuestro personal humano, altamente capacitado y profesional medido por el alto grado de satisfacción en nuestro servicio.

 Nuestros valores

Honestidad: Realizamos todas las operaciones con trasparencia y rectitud.

Confianza: Cumplimos con lo prometido al ofrecer los mejores productos y servicios a un precio justo y razonable.

Trabajo en Equipo: Con el aporte de todos los que intervienen en los diferentes procesos en La Agencia buscamos el logro de los objetivos Corporativos.

Responsabilidad:  Obramos con seriedad, en consecuencia, con nuestros deberes y derechos como parte del equipo de trabajo, acorde con nuestro compromiso con La Agencia.

Objetivos Corporativos

1. Fidelizar nuestros clientes brindándoles lo mejor en servicio y calidad de productos.

2. Cumplir con las expectativas del cliente a través de la calidad de nuestros servicios.

3. Alcanzar una mayor productividad por medio de nuestros agentes de viajes y clientes directos.

Responsabilidad social y empresarial

Travel Today está comprometida con el desarrollo sostenible en el turismo y queremos invitarlo a aplicar los siguientes comportamientos responsables que como viajero debe tener presente:

NORMATIVIDAD

• Rechazamos la explotación, la pornografía, el turismo sexual y demás formas de abuso sexual con menores. Contribuimos al cumplimiento de la ley 679 de 2001, y la ley 1336 de 2009.
• Nos acogemos a la Ley 17 y 1333 para evitar el tráfico ilegal de especies de flora y fauna.
• Ley 63 1986, Ley 1185 de 2008 para evitar el tráfico de bienes culturales.
• Nos acogemos a la resolución 0584 de 2002 por la cual se declaran y protegen las especies silvestres amenazadas en el territorio nacional.

Política de sostenibilidad

TRAVEL TODAY S.A.S se compromete con la sostenibiidad ambiental, socio cultural y económica mediante la mejora permanente de la infraestructura y las competencias del talento humano para lo cual enfocara los esfuerzo en la disminución del consumo de agua y de los residuos, la prevención de la explotación sexual, el mejora pago de salarios al personal, proveedores y la promoción de la venta de productos locales a los clientes. La agencia viajes comunicara a los  colaboradores y clientes sus derechos y deberes con el fin de facilitar los compromisos presentados en esta política.

Teléfonos: (+57 2) 524 1981

Celular: (+57)   314 870 0483  (+57)  312 871 1484  (+57) 310 500 6222

WhatsApp:  (+57) 304 345 9757

Dirección: Avenida 5 norte # 21 N 22 Oficina 401 – Edificio Centro Versalles

Correo: [email protected]

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Travel Today S.A.S. (Colombia)

Travel Today S.A.S. es una empresa en Colombia, con sede principal en Cali. Opera en Agencias de Viaje sector. La empresa fue fundada en 19 de mayo de 2013. Actualmente emplea a 8 (2024) personas. En sus últimos aspectos financieros destacados, Travel Today S.A.S. reportó cae de ingresos netos of 28,79% en 2023. Su Activo Total registró crecimiento of 0,14%. El margen neto de Travel Today S.A.S. cayó 7,47% en 2023.

Casa Matriz Av 5 # 21 Norte - 22 Of 401 Cali; Valle del Cauca;

Datos de contacto: Comprar el Travel Today S.A.S. informe para acceder a la información.

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Places the U.S. Government Warns Not to Travel Right Now

You may want to reconsider traveling to these countries right now.

Do Not Travel to These Countries

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Crime, civil unrest and terrorism are common risk factors for countries that end up on the State Department's "Do Not Travel" advisory list.

In 2024, tourism across the globe is “well on track” to return to pre-pandemic levels, according to projections by UN Tourism.

Global conflicts and natural disasters , ranging from a series of coups across Africa to catastrophic earthquakes in the Middle East affected international travel patterns throughout 2023. Still, international tourist arrivals reached 87% of pre-pandemic levels in 2023, according to estimates by UN Tourism .

In January 2024 alone, about 4.6 million U.S. citizens left the country for international destinations, 17% higher than the same month in 2019, according to the International Trade Administration . But some destinations warrant more caution than others.

On Oct. 19, 2023, following the outbreak of war between Israel and Gaza and flaring tensions in the region, the U.S. State Department issued a worldwide caution advisory due to “increased tensions in various locations around the world, the potential for terrorist attacks, demonstrations or violent actions against U.S. citizens and interests.” Prior to this update, the most recent worldwide caution advisory was issued in 2022 after a U.S. strike killed Ayman al-Zawahiri, Osama bin Laden’s successor as leader of Al Qaeda, causing “a higher potential for anti-American violence.” The worldwide caution advisory remains in effect.

The U.S. State Department also issues individual travel advisory levels for more than 200 countries globally, continually updating them based on a variety of risk indicators such as health, terrorism and civil unrest. Travel advisory levels range from Level 1, which means exercise normal precautions, to Level 4, which means do not travel there.

About 10% of countries – 19 total – have a Level 4: “Do Not Travel” advisory as of Mar. 4. In Level 4 countries, the U.S. government may have “very limited ability” to step in should travelers’ safety or security be at risk, according to the State Department. Crime, civil unrest, kidnapping and terrorism are common risk factors associated with Level 4 countries.

So far in 2024, the State Department made changes to the existing Level 4 advisories for Myanmar, Iran and Gaza, and moved Niger and Lebanon off of the Level 4 list.

Places With a Level 4 Travel Advisory

These are the primary areas the U.S. government says not to travel to right now, in alphabetical order:

Jump to Place: Afghanistan Belarus Burkina Faso Central African Republic Myanmar (formerly Burma) Gaza Haiti Iran Iraq Libya Mali Mexico North Korea (Democratic People's Republic of Korea) Russia Somalia South Sudan Sudan Syria Ukraine Venezuela Yemen

Afghanistan: The Central Asian country is wrestling with “terrorism, risk of wrongful detention, kidnapping and crime,” according to the State Department. U.S. citizens are specifically at risk for wrongful detention and kidnapping. In 2022, the government reinstituted public floggings and executions, and women’s rights are disappearing under Taliban control. The U.S. Embassy in Kabul halted operations in August 2021. Since the Taliban took control , many forms of international aid have been halted . Meanwhile, in 2023, some of the year’s deadliest earthquakes killed more than 2,400 in Afghanistan while the country continues to face a years-long extreme drought.

Belarus: Belarus, which shares a western border with Russia and a southern border with Ukraine, has been flagged for “Belarusian authorities’ continued facilitation of Russia’s war against Ukraine, the buildup of Russian military forces in Belarus, the arbitrary enforcement of local laws, the potential of civil unrest, the risk of detention, and the Embassy’s limited ability to assist U.S. citizens residing in or traveling to Belarus.” The U.S. Embassy in Minsk halted operations in February 2022.

Burkina Faso: Terrorism, crime and kidnapping are plaguing this West African nation. Terrorist attacks may target hotels, restaurants and schools with little to no warning, and the East and Sahel regions of the country are under a state of emergency. In late November 2023, hundreds died in clashes between state security forces and rebels near the country’s border with Mali. In June, more than 2 million people in Burkina Faso were displaced due to “violence linked to al-Qaida and the Islamic State group.”

Central African Republic: While there have not been specific incidents of U.S. citizens targeted with violence or crime, violent crime and sudden closure of roads and borders is common. The advisory states that “Embassy Bangui’s limited capacity to provide support to U.S. citizens, crime, civil unrest, and kidnapping” is a factor in its assessment. Recent data from UNICEF suggests the country has the worst drinking water accessibility of all countries in 2022.

Myanmar (Formerly Burma): Armed conflict and civil unrest are the primary reasons to not travel to this Southeast Asian country, which experienced a military coup in early 2021. Limited health care resources, wrongful detentions and “areas with land mines and unexploded ordnance” are also listed as risk factors. After Ukraine and Israel, Myanmar had the highest conflict-related death toll in 2023.

Gaza : Hamas, a foreign terrorist organization as designated by the State Department, controls much of the Gaza Strip, which shares borders with both Israel and Egypt. On Oct. 7, 2023, Hamas fighters broke across the border into Israel, killing hundreds of civilians and soldiers in a brazen attack that stunned Israelis. On Oct. 10, Israel hit the Gaza Strip with “the fiercest air strikes in its 75-year conflict” according to Reuters . The conflict has since escalated into war between Israel and Hamas, with regular Israeli airstrikes leading to extensive civilian casualties in Gaza. As of mid-December, nearly 85% of Gaza’s population were displaced from their homes, according to UN estimates . The region continues to face shortages of food , water, electricity and medical supplies , with conditions deemed “far beyond a humanitarian crisis.” The State Department warns of terrorism and armed conflict within Gaza’s borders.

Haiti: In July 2023, the Department of State ordered all non-emergency U.S. government personnel and family members to leave the U.S. Embassy in Port-au-Prince in response to the increased risk of kidnapping and violent crime in the country , as well as armed conflict between gangs and police. The travel advisory states that cases of kidnapping “often involve ransom negotiations and U.S. citizen victims have been physically harmed during kidnappings.” The travel advisory also states that “U.S. citizens in Haiti should depart Haiti as soon as possible” given “the current security situation and infrastructure challenges.” A series of gang attacks in late September 2023 caused thousands to flee their homes, and many aid groups have been forced to cut or suspend operations amid escalating violence in recent months.

Iran: Terrorism, kidnapping and civil unrest are risk factors for all travelers to Iran, while U.S. citizens are specifically at risk for “arbitrary arrest.” U.S.-Iranian nationals such as students, journalists and business travelers have been arrested on charges of espionage and threatening national security. Executions in Iran rose sharply between 2021 and 2022, bringing the country’s total to nearly 580 people over the year, according to a report by Amnesty International released in May 2023.

Iraq: The State Department cites “terrorism, kidnapping, armed conflict [and] civil unrest” as cause for the country’s Level 4 distinction. Iraq’s northern borders, and its border with Syria, are especially dangerous. Since the escalation of conflict in neighboring Israel in October, there has been an increase in attacks against Iraqi military bases, which host U.S. troops and other international forces. In October 2023, non-emergency U.S. government personnel and eligible family members were ordered to leave the U.S. embassy in Baghdad.

Libya: Following the end of its dictatorship over a decade ago, Libya has been wrought with internal conflict between armed groups in the East and West. Armed conflict, civil unrest, crime, kidnapping and terrorism are all risk factors. U.S. citizens have been targets of kidnapping for ransom, with terrorists targeting hotels and airports frequented by Westerners. The U.S. Embassy in Tripoli halted operations in 2014. In mid-September 2023, floods, which some say were intensified by climate change , killed thousands in eastern Libya. Clashes between armed factions escalated across the country in the latter half of 2023, including in the capital city of Tripoli and in Benghazi.

Mali: After experiencing military coups in 2020 and 2021, crime, terrorism and kidnapping are all prevalent threats in this West African landlocked nation. In July 2022, non-emergency U.S. government employees and their families were ordered to leave the country due to higher risk of terrorist activity. A U.N. report in August 2023 said that military groups in the country, including both Mali security forces and possibly Russian Wagner mercenaries, were spreading terror through the use of violence against women and human rights abuses. Democratic elections were supposed to occur in February 2024, but Mali’s military junta postponed the plans indefinitely. In December, the U.N. officially ended a decade-long peacekeeping presence in the country, which had been among the agency’s deadliest missions, with hundreds of the mission personnel killed since 2013.

Mexico: Each state in Mexico is assessed separately for travel advisory levels. Six of the 32 states in Mexico are designated as Level 4: Colima, Guerrero, Michoacan, Sinaloa, Tamaulipas and Zacatecas. Crime and kidnapping are listed as the primary risk factors throughout the country. Nearly 112,000 people were missing across the country as of October, a number the U.N. has called “alarming.”

North Korea (Democratic People’s Republic of Korea): U.S. passports are not valid for travel “to, in, or through” this country, home to one of the world's longest-running dynastic dictatorships. The travel advisory states that the Level 4 distinction is due to “the continuing serious risk of arrest and long-term detention of U.S. nationals.” In July 2023, a U.S. soldier fled across the border into North Korea, where he is believed to be in North Korean custody, the first American detained in the North in nearly five years. He was returned to U.S. custody in September 2023.

Russia: The travel advisory for Russia cites its invasion of Ukraine , harassment of U.S. citizens by Russian government officials and arbitrary law enforcement as a few of the reasons for the Level 4 designation. Chechnya and Mount Elbrus are specifically listed as Level 4 regions. Terrorism, civil unrest, health, kidnapping and wrongful detention are all noted as risks.

Russia Invades Ukraine: A Timeline

Somalia: A severe drought resulting from five failed rainy seasons in a row killed 43,000 people in 2022, and caused a famine amid conflict with Islamist insurgents . Violent crime is common throughout Somalia , pirates frequent its coast off the Horn of Africa, and medical facilities, where they exist, have limited capacity. Crime, terrorism, civil unrest, health and kidnapping are all risk factors. In January 2024, some passengers aboard a U.N.-contracted helicopter were taken hostage by al-Shabaab militants after the vehicle crashed in central Somalia.

South Sudan: Crime, kidnapping and armed conflict are the primary risk factors for South Sudan, which separated from Sudan in 2011, making it the world’s newest country . Weapons are readily available, and travelers have been victims of sexual assault and armed robbery.

Sudan: The U.S. evacuated its embassy in Khartoum in April 2023, and the country closed its airspace due to the ongoing conflict in the country, only permitting humanitarian aid and evacuation efforts. Fighting has escalated in the region between two warring generals seeking to gain control after a military coup in 2021 ousted the country’s prime minister. Civil unrest is the primary risk factor for Africa’s third largest country by area. Crime, terrorism, kidnapping and armed conflict are also noted. The International Criminal Court began investigating alleged war crimes and violence against African ethnic groups in the country in 2023. Millions have fled their homes due to conflict, and the U.N. has said its efforts to provide aid have been hindered by a lack of support, safety and resources. As recently as December 2023, the United Nations warned of catastrophic famine , with millions of children at-risk for malnutrition .

Syria: The advisory states that “No part of Syria is safe from violence,” with terrorism, civil unrest, kidnapping, armed conflict and risk of unjust detention all potential risk factors. U.S. citizens are often a target for kidnappings and detention. The U.S. Embassy in Damascus halted operations in 2012. Fighting in neighboring Israel has escalated since October, and the conflict has spilled over into Syria, where the U.S. has carried out air strikes following drone and rocket attacks against American troops in Syria and Iraq, triggered by the Israel-Hamas war.

Ukraine: Russian setbacks in their invasion of Ukraine buoyed hopes in Ukraine in 2023. However, Ukraine is a Level 4 country due to Russia’s invasion, with crime and civil unrest also noted as risk factors. The country’s forces shot down two Russian fighter jets on Christmas Eve 2023, in a move Ukrainian President Volodymyr Zelenskyy said “sets the right mood for the entire year ahead.”

Venezuela: Human rights abuses and lack of health care plague this South American nation, which has been in a political crisis since 2014. In 2019, diplomatic personnel were withdrawn from the U.S. Embassy in Caracas. Threats in the country include crime, civil unrest, kidnapping, wrongful detention and poor health infrastructure.

Yemen: Six of the nine risk factors defined by the State Department – terrorism, civil unrest, health risks, kidnapping, armed conflict and landmines – are all present in Yemen. Despite private companies offering tourist visits to the Yemeni island of Socotra, the U.S. government argues those arranging such visits “are putting tourists in danger.” Civil war and cholera are also both present throughout the country. The U.S. Embassy in Sanaa halted operations in 2015. The country has experienced a relative lull in the civil war fighting, but as peace negotiations have gotten traction, flare ups in the fighting have jeopardized progress. Most recently, the U.S. and U.K. have carried out a series of airstrikes in the country, targeting Iran-backed Houthi sites.

Other Countries to Watch

Since Jan. 1, the State Department has updated travel advisories for 17 different countries as well as for the West Bank and Gaza, adding information about specific regions or risk factors, or simply renewing an existing advisory. Travel advisory levels can change based on several factors in a nation, such as increased civil unrest, policies that affect human rights or higher risks of unlawful detention.

The State Department has given about 25 countries an assessment of Level 3, meaning it recommends people “reconsider travel” to those destinations.

On Oct. 14, one week after the deadly Hamas attack on Israel, Israel and the West Bank were both moved from Level 2 to Level 3, while Gaza remains at Level 4. The region’s travel advisory was updated in November to reflect travel restrictions for certain government employees who have not already left the area, and it was updated again on Jan. 3.

Following the outbreak of the Israel-Hamas war in early October, the U.S. State Department raised Lebanon ’s travel advisory level from a Level 3 to a Level 4 level due to “the unpredictable security situation related to rocket, missile, and artillery exchanges” between Israel and Hezbollah or other militant groups. In December, the U.S. Embassy in Beirut returned to normal staffing and presence, and on Jan. 29, the country was moved back to Level 3. Crime, terrorism, armed conflict, civil unrest, kidnapping and unexploded landmines are listed as the country’s primary risk factors. However, the country’s borders with Syria and with Israel, as well as refugee settlements within Lebanon, are specifically noted as Level 4 regions.

China became a Level 3 country in late 2020, with an update in December 2022 citing “the surge in COVID-19 cases, arbitrary enforcement of local laws, and COVID-19-related restrictions” as the reason for the advisory. In June 2023, the Hong Kong Special Administrative Region (SAR) was moved from the Level 3 to the Level 2 list, but travelers are still advised to be cautious in the area due to “arbitrary enforcement of local laws.” Meanwhile, Macau remains at Level 3.

Following an attempted coup in August 2023, Niger was elevated to Level 4 in August and the Department of State ordered all non-emergency U.S. government personnel and family members to leave the U.S. Embassy in Niamey. In early January 2024, the overall risk level for the country was lowered back to Level 3. Despite the new classification, the State Department still asks non-emergency government personnel and eligible family members to depart the country.

In mid-December 2023 there was an explosion at Guinea’s main fuel depot which has since affected access to health care and basic goods and services. The country was subsequently designated a Level 3 nation after having previously been Level 2. Concerns about civil unrest, health, crime and fuel shortages impacting local infrastructure were listed as the primary risk factors contributing to the change.

Several Level 3 countries are among the worst countries for human trafficking, as designated by the State Department’s annual Trafficking in Persons Report . Level 3 countries on this list include Papua New Guinea, Guinea Bissau, China and Chad. There are also nine Level 4 countries designated as among the worst for human trafficking: Afghanistan, Belarus, Iran, Myanmar, North Korea, Russia, Syria, South Sudan and Venezuela.

Over 70 countries are currently at Level 2, meaning the State Department recommends travelers “exercise increased caution” when traveling to those destinations.

Botswana became the newest Level 2 country on Feb. 26 after having previously been Level 1, with crime noted as the primary risk factor.

France, which saw nationwide protests throughout 2023, has civil unrest and terrorism noted as risk factors for its Level 2 status, and Sweden’s Level 2 status is associated with risks of terrorism.

The Level 2 travel advisory for the Bahamas was updated in January to reflect water safety concerns. The advisory warns that “activities involving commercial recreational watercraft, including water tours, are not consistently regulated” and notes that government personnel are “not permitted to use independently operated jet-ski rentals on New Providence and Paradise Islands.” It also warns visitors to be mindful of sharks, weather and water conditions. The advisory also says that crime is a primary risk factor with gang-on-gang violence contributing to high homicide rates in some areas. Visitors are asked to “be vigilant” and to not physically resist robbery attempts.

Bangladesh 's Level 2 travel advisory was updated in October 2023 to add a note about the country’s general election , which took place Jan. 7, 2024. The advisory states “demonstrations intended to be peaceful can turn confrontational and escalate into violence.” The U.S. has since claimed the country’s election was not free nor fair.

In November 2023, several Level 2 travel advisories were updated with new cautionary information. The advisory for Ghana was updated to reflect threats against LGBTQI+ travelers specifically, noting “anti-LGBTQI+ rhetoric and violence have increased in recent years.” Meanwhile, the advisory for South Africa was updated in February to note that routes recommended by GPS may be unsafe with higher risk for crime.

Turkmenistan was moved off of the Level 2 list to become the newest addition to the Level 1 list on Jan. 22, meaning normal precautions are recommended but there are no risk factors causing travelers to practice increased caution.

The State Department asks travelers to pay attention to travel advisory levels and alerts , review country information pages for their destinations and read related country security reports before going abroad.

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Tags: Russia , Ukraine , Travel , Coronavirus , Travel Tips , Israel , Gaza , violence , Civil War , crime , kidnapping , international relations

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Spirit Airlines gets rid of change and cancellation fees for all tickets

Spirit Airlines is the latest carrier to eliminate change and cancellation fees.

The new policy went into effect on Friday, with Spirit's website saying, "cancel fees are canceled for everyone" and "change fees are gone for all."

The budget airline previously charged between $69 and $119 for ticket changes, depending on the number of days remaining before the flight, according to Simple Flying . However, it was already free to change a flight reservation within 24 hours of booking or 60 days before departure.

"Spirit has been evaluating changes to our product and strategy that will help us better compete, elevate the guest experience and return to profitability," the airline said in a statement emailed to USA TODAY. "This new policy is among the best in the industry because it applies to each and every guest. We have many other enhancements in the works and look forward to sharing more soon."

Changes to flights can be made up to an hour before the scheduled departure time, and any changes or cancellations can be done online under the My Trips page or the Spirit chat function, or by sending a direct message to Spirit on social media. Guest agents at the airport can also help with flight changes.

Learn more: Best travel insurance

If a customer cancels their reservation within 24 hours of booking and the flight is seven or more days away, they're eligible for a full refund. Otherwise, they will receive a flight credit for the value of the reservation, according to Spirit's website.

Spirit's first quarter 2024 results reported a loss, and Chief Financial Officer Scott Haralson said the airline is "on the cusp of making changes which we believe will position us on the road back to sustained profitability" following the failed JetBlue merger last year.

Also on Friday, fellow budget carrier Frontier Airlines' announced it was also doing away with change and cancellation fees in an effort to be more transparent with customers.

The Department of Transportation has been cracking down on hidden and junk fees that airlines pose onto customers. What often seems like a low price can quickly add up when adding carry-on baggage or seat selection. Last month, the DOT banned bait-and-switch tactics – in which a discounted fare is advertised but doesn't include mandatory fees – and to make it more transparent that seats are guaranteed and it's unnecessary to purchase one.

Kathleen Wong is a travel reporter for USA TODAY based in Hawaii. You can reach her at [email protected] .

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Big names, great deals, filter for what you want, track prices, more than flights, search cheap flights by destination, find cheap flights.

Save money on airfare by searching for cheap flight tickets on KAYAK. KAYAK searches for flight deals on hundreds of airline tickets sites to help you find the cheapest flights. Whether you are looking for a last minute flight or a cheap plane ticket for a later date, you can find the best deals faster at KAYAK.

New York Flights

• Flight Chicago - New York (ORD - LGA) $39+
• Flight Fort Lauderdale - Newark (FLL - EWR) $40+
• Flight Miami - Newark (MIA - EWR) $50+
• Flight Atlanta - New York (ATL - LGA) $52+
• Flight Miami - New York (MIA - LGA) $56+
• Flight Atlanta - Newark (ATL - EWR) $62+
• Flight Fort Lauderdale - New York (FLL - LGA) $62+
• Flight Orlando - Newark (MCO - EWR) $67+
• Flight Dallas - Newark (DFW - EWR) $69+
• Flight Orlando - New York (MCO - LGA) $69+
• Flight Dallas - New York (DFW - LGA) $80+
• Flight Chicago - Newark (ORD - EWR) $96+
• Flight Chicago - New York (ORD - JFK) $127+
• Flight Los Angeles - Newark (LAX - EWR) $129+
• Flight Los Angeles - New York (LAX - LGA) $138+
• Flight Dallas - New York (DFW - JFK) $159+
• Flight Burbank - Newark (BUR - EWR) $185+
• Flight Los Angeles - New York (LAX - JFK) $191+
• Flight San Francisco - New York (SFO - LGA) $206+
• Flight Seattle - Newark (SEA - EWR) $212+
• Flight San Francisco - Newark (SFO - EWR) $246+
• Flight San Francisco - New York (SFO - JFK) $267+
• Flight Seattle - New York (SEA - JFK) $267+
• Flight Ontario - New York (ONT - JFK) $287+

Orlando Flights

• Flight Atlanta - Orlando (ATL - MCO) $41+
• Flight Philadelphia - Orlando (PHL - MCO) $43+
• Flight Baltimore - Orlando (BWI - MCO) $52+
• Flight Houston - Orlando (HOU - MCO) $57+
• Flight Houston - Orlando (IAH - MCO) $57+
• Flight Newark - Orlando (EWR - MCO) $73+
• Flight Detroit - Orlando (DTW - MCO) $74+

London Flights

• Flight Washington, D.C. - London (IAD - LGW) $382+
• Flight New Windsor - London (SWF - STN) $392+
• Flight New York - London (JFK - LGW) $393+
• Flight Boston - London (BOS - LGW) $399+
• Flight New York - London (JFK - LHR) $405+
• Flight Newark - London (EWR - LHR) $432+
• Flight Boston - London (BOS - LHR) $440+
• Flight New York - London (LGA - LHR) $449+
• Flight Washington, D.C. - London (IAD - LHR) $457+

Fort Lauderdale Flights

• Flight Atlanta - Fort Lauderdale (ATL - FLL) $39+
• Flight Baltimore - Fort Lauderdale (BWI - FLL) $40+
• Flight Cleveland - Fort Lauderdale (CLE - FLL) $40+
• Flight Newark - Fort Lauderdale (EWR - FLL) $40+
• Flight Raleigh - Fort Lauderdale (RDU - FLL) $44+
• Flight Atlantic City - Fort Lauderdale (ACY - FLL) $47+
• Flight Charlotte - Fort Lauderdale (CLT - FLL) $48+

Boston Flights

• Flight Charlotte - Boston (CLT - BOS) $47+
• Flight Chicago - Boston (ORD - BOS) $50+
• Flight Baltimore - Boston (BWI - BOS) $53+
• Flight Fort Lauderdale - Boston (FLL - BOS) $64+
• Flight Houston - Boston (HOU - BOS) $77+
• Flight Houston - Boston (IAH - BOS) $77+
• Flight Atlanta - Boston (ATL - BOS) $85+

India Flights

• Flight New York - Mumbai (JFK - BOM) $575+
• Flight Washington, D.C. - New Delhi (IAD - DEL) $613+
• Flight New York - New Delhi (JFK - DEL) $695+
• Flight San Francisco - New Delhi (SFO - DEL) $695+
• Flight New York - Hyderabad (JFK - HYD) $701+
• Flight Newark - New Delhi (EWR - DEL) $703+
• Flight New York - Ahmedabad (JFK - AMD) $710+

Japan Flights

• Flight Los Angeles - Tokyo (LAX - NRT) $557+
• Flight San Francisco - Tokyo (SFO - NRT) $647+
• Flight Seattle - Tokyo (SEA - NRT) $721+
• Flight Chicago - Tokyo (ORD - NRT) $743+
• Flight Dallas - Tokyo (DFW - NRT) $760+
• Flight Houston - Tokyo (HOU - NRT) $798+
• Flight San Francisco - Tokyo (SFO - HND) $806+

Phoenix Flights

• Flight Dallas - Phoenix (DFW - PHX) $57+
• Flight Ontario - Phoenix (ONT - PHX) $58+
• Flight Los Angeles - Phoenix (LAX - PHX) $74+
• Flight San Francisco - Phoenix (SFO - PHX) $86+
• Flight Santa Ana - Phoenix (SNA - PHX) $86+
• Flight Seattle - Phoenix (SEA - PHX) $87+
• Flight Portland - Phoenix (PDX - PHX) $90+

Honolulu Flights

• Flight Los Angeles - Honolulu (LAX - HNL) $191+
• Flight San Francisco - Honolulu (SFO - HNL) $225+
• Flight San Jose - Honolulu (SJC - HNL) $225+
• Flight Ontario - Honolulu (ONT - HNL) $239+
• Flight San Diego - Honolulu (SAN - HNL) $264+
• Flight Oakland - Honolulu (OAK - HNL) $283+
• Flight Las Vegas - Honolulu (LAS - HNL) $303+

Los Angeles Flights

• Flight Oakland - Los Angeles (OAK - LAX) $39+
• Flight San Jose - Los Angeles (SJC - LAX) $52+
• Flight Seattle - Los Angeles (SEA - LAX) $61+
• Flight Phoenix - Los Angeles (PHX - LAX) $65+
• Flight San Francisco - Los Angeles (SFO - LAX) $65+
• Flight Portland - Los Angeles (PDX - LAX) $69+
• Flight Atlanta - Los Angeles (ATL - LAX) $79+
• Flight Newark - Los Angeles (EWR - LAX) $85+
• Flight Philadelphia - Los Angeles (PHL - LAX) $88+

Chicago Flights

• Flight Boston - Chicago (BOS - ORD) $40+
• Flight Atlanta - Chicago (ATL - ORD) $50+
• Flight Fort Lauderdale - Chicago (FLL - ORD) $50+
• Flight Atlanta - Chicago (ATL - MDW) $57+
• Flight Dallas - Chicago (DFW - ORD) $57+
• Flight New York - Chicago (LGA - ORD) $59+
• Flight Tampa - Chicago (TPA - ORD) $78+

Denver Flights

• Flight Austin - Denver (AUS - DEN) $58+
• Flight Houston - Denver (HOU - DEN) $68+
• Flight Houston - Denver (IAH - DEN) $68+
• Flight Minneapolis - Denver (MSP - DEN) $75+
• Flight Ontario - Denver (ONT - DEN) $78+
• Flight Chicago - Denver (ORD - DEN) $86+
• Flight Cincinnati - Denver (CVG - DEN) $98+

Washington, D.C. Flights

• Flight Boston - Baltimore (BOS - BWI) $50+
• Flight Orlando - Baltimore (MCO - BWI) $52+
• Flight Fort Lauderdale - Baltimore (FLL - BWI) $56+
• Flight Atlanta - Baltimore (ATL - BWI) $57+
• Flight Houston - Baltimore (HOU - BWI) $82+
• Flight Los Angeles - Baltimore (LAX - BWI) $102+
• Flight Dallas - Baltimore (DFW - BWI) $104+
• Flight Chicago - Baltimore (ORD - BWI) $107+
• Flight Boston - Washington, D.C. (BOS - DCA) $133+
• Flight Boston - Washington, D.C. (BOS - IAD) $139+
• Flight Seattle - Baltimore (SEA - BWI) $146+
• Flight Miami - Washington, D.C. (MIA - IAD) $156+
• Flight Atlanta - Washington, D.C. (ATL - IAD) $169+
• Flight Chicago - Washington, D.C. (ORD - DCA) $184+
• Flight Los Angeles - Washington, D.C. (LAX - IAD) $197+
• Flight Dallas - Washington, D.C. (DFW - DCA) $200+
• Flight Los Angeles - Washington, D.C. (LAX - DCA) $207+
• Flight San Francisco - Washington, D.C. (SFO - DCA) $216+
• Flight Houston - Washington, D.C. (HOU - DCA) $218+
• Flight San Francisco - Baltimore (SFO - BWI) $225+
• Flight Dallas - Washington, D.C. (DFW - IAD) $227+
• Flight Seattle - Washington, D.C. (SEA - DCA) $260+
• Flight Seattle - Washington, D.C. (SEA - IAD) $277+
• Flight San Francisco - Washington, D.C. (SFO - IAD) $294+

Atlanta Flights

• Flight Fort Lauderdale - Atlanta (FLL - ATL) $39+
• Flight New York - Atlanta (LGA - ATL) $40+
• Flight Newark - Atlanta (EWR - ATL) $40+
• Flight Tampa - Atlanta (TPA - ATL) $40+
• Flight Orlando - Atlanta (MCO - ATL) $41+
• Flight Detroit - Atlanta (DTW - ATL) $44+
• Flight Houston - Atlanta (HOU - ATL) $50+

United States Flights

• Flight Newark - Miami (EWR - MIA) $40+
• Flight Los Angeles - Seattle (LAX - SEA) $55+
• Flight New York - Fort Lauderdale (LGA - FLL) $61+
• Flight Newark - Orlando (EWR - MCO) $69+
• Flight Dallas - Las Vegas (DFW - LAS) $73+

Hawaii Flights

• Flight Los Angeles - Hawaii (LAX - USHI) $189+
• Flight San Francisco - Hawaii (SFO - USHI) $203+
• Flight San Jose - Hawaii (SJC - USHI) $225+
• Flight Ontario - Hawaii (ONT - USHI) $239+
• Flight San Diego - Hawaii (SAN - USHI) $261+
• Flight Las Vegas - Hawaii (LAS - USHI) $303+
• Flight Seattle - Hawaii (SEA - USHI) $306+

Tampa Flights

• Flight Atlanta - Tampa (ATL - TPA) $40+
• Flight Baltimore - Tampa (BWI - TPA) $57+
• Flight Raleigh - Tampa (RDU - TPA) $57+
• Flight Cincinnati - Tampa (CVG - TPA) $58+
• Flight Houston - Tampa (HOU - TPA) $67+
• Flight Newark - Tampa (EWR - TPA) $68+
• Flight Richmond - Tampa (RIC - TPA) $74+

Houston Flights

• Flight Philadelphia - Houston (PHL - IAH) $46+
• Flight Atlanta - Houston (ATL - IAH) $49+
• Flight Tampa - Houston (TPA - IAH) $51+
• Flight Baltimore - Houston (BWI - IAH) $55+
• Flight Orlando - Houston (MCO - IAH) $57+
• Flight Charlotte - Houston (CLT - IAH) $58+
• Flight Miami - Houston (MIA - IAH) $58+

Las Vegas Flights

• Flight Los Angeles - Las Vegas (LAX - LAS) $35+
• Flight Burbank - Las Vegas (BUR - LAS) $39+
• Flight Oakland - Las Vegas (OAK - LAS) $39+
• Flight Santa Ana - Las Vegas (SNA - LAS) $50+
• Flight Denver - Las Vegas (DEN - LAS) $56+
• Flight San Francisco - Las Vegas (SFO - LAS) $58+
• Flight Seattle - Las Vegas (SEA - LAS) $58+
• Flight Fort Lauderdale - Las Vegas (FLL - LAS) $67+
• Flight Houston - Las Vegas (HOU - LAS) $79+
• Flight Houston - Las Vegas (IAH - LAS) $79+
• Flight Philadelphia - Las Vegas (PHL - LAS) $88+
• Flight Orlando - Las Vegas (MCO - LAS) $105+
• Flight Chicago - Las Vegas (ORD - LAS) $106+

Miami Flights

• Flight Baltimore - Miami (BWI - MIA) $39+
• Flight Philadelphia - Miami (PHL - MIA) $41+
• Flight Chicago - Miami (ORD - MIA) $43+
• Flight Atlanta - Miami (ATL - MIA) $45+
• Flight Charlotte - Miami (CLT - MIA) $48+
• Flight Raleigh - Miami (RDU - MIA) $53+
• Flight Dallas - Miami (DFW - MIA) $55+
• Flight New York - Miami (LGA - MIA) $61+
• Flight Detroit - Miami (DTW - MIA) $62+
• Flight Houston - Miami (HOU - MIA) $63+
• Flight Houston - Miami (IAH - MIA) $63+
• Flight Boston - Miami (BOS - MIA) $89+
• Flight Cleveland - Miami (CLE - MIA) $100+
• Flight Minneapolis - Miami (MSP - MIA) $110+
• Flight Phoenix - Miami (PHX - MIA) $116+
• Flight New York - Miami (JFK - MIA) $117+
• Flight Washington, D.C. - Miami (DCA - MIA) $127+
• Flight Washington, D.C. - Miami (IAD - MIA) $137+
• Flight Los Angeles - Miami (LAX - MIA) $139+
• Flight Denver - Miami (DEN - MIA) $171+
• Flight Ontario - Miami (ONT - MIA) $178+

San Francisco Flights

• Flight Ontario - San Francisco (ONT - SFO) $56+
• Flight Los Angeles - San Francisco (LAX - SFO) $58+
• Flight Phoenix - San Francisco (PHX - SFO) $58+
• Flight Portland - San Francisco (PDX - SFO) $86+
• Flight Denver - San Francisco (DEN - SFO) $118+
• Flight Seattle - San Francisco (SEA - SFO) $141+
• Flight Atlanta - San Francisco (ATL - SFO) $159+
• Flight Chicago - San Francisco (ORD - SFO) $160+
• Flight Dallas - San Francisco (DFW - SFO) $162+
• Flight Houston - San Francisco (HOU - SFO) $164+
• Flight Houston - San Francisco (IAH - SFO) $164+
• Flight Austin - San Francisco (AUS - SFO) $183+
• Flight Minneapolis - San Francisco (MSP - SFO) $183+
• Flight Detroit - San Francisco (DTW - SFO) $201+

Seattle Flights

• Flight Phoenix - Seattle (PHX - SEA) $88+
• Flight Ontario - Seattle (ONT - SEA) $98+
• Flight San Jose - Seattle (SJC - SEA) $100+
• Flight San Diego - Seattle (SAN - SEA) $101+
• Flight Burbank - Seattle (BUR - SEA) $111+
• Flight Denver - Seattle (DEN - SEA) $113+

Paris Flights

• Flight New Windsor - Paris (SWF - CDG) $324+
• Flight Boston - Paris (BOS - CDG) $336+
• Flight Baltimore - Paris (BWI - CDG) $339+
• Flight Washington, D.C. - Paris (IAD - CDG) $341+
• Flight Chicago - Paris (ORD - ORY) $380+
• Flight New York - Paris (JFK - ORY) $382+
• Flight New York - Paris (JFK - CDG) $397+

Europe Flights

• Flight New York - Barcelona (JFK - BCN) $312+
• Flight Newark - Barcelona (EWR - BCN) $323+
• Flight New York - Madrid (JFK - MAD) $380+
• Flight New York - Paris (JFK - ORY) $381+
• Flight New York - Rome (JFK - FCO) $387+
• Flight New York - Paris (JFK - CDG) $396+

Florida Flights

• Flight Newark - Florida (EWR - USFL) $40+
• Flight Philadelphia - Florida (PHL - USFL) $43+
• Flight Atlanta - Florida (ATL - USFL) $45+
• Flight Chicago - Florida (ORD - USFL) $50+
• Flight New York - Florida (LGA - USFL) $61+
• Flight Boston - Florida (BOS - USFL) $62+
• Flight Dallas - Florida (DFW - USFL) $63+

Dallas Flights

• Flight Atlanta - Dallas (ATL - DFW) $56+
• Flight Phoenix - Dallas (PHX - DFW) $57+
• Flight Chicago - Dallas (ORD - DFW) $58+
• Flight Fort Lauderdale - Dallas (FLL - DFW) $62+
• Flight New York - Dallas (LGA - DFW) $71+
• Flight Newark - Dallas (EWR - DFW) $71+
• Flight Houston - Dallas (HOU - DFW) $78+

San Diego Flights

• Flight San Jose - San Diego (SJC - SAN) $40+
• Flight Oakland - San Diego (OAK - SAN) $50+
• Flight San Francisco - San Diego (SFO - SAN) $58+
• Flight Houston - San Diego (HOU - SAN) $60+
• Flight Houston - San Diego (IAH - SAN) $60+
• Flight Phoenix - San Diego (PHX - SAN) $71+
• Flight Denver - San Diego (DEN - SAN) $78+

Frequently asked questions

What do i need to know before booking a flight.

There are various factors to consider when booking a flight including cost, fare classes, baggage policies, the complications of flying long haul, and complying with airport regulations. To make your booking journey smoother KAYAK has developed a comprehensive flight guide including insights on finding affordable flights, packing efficiently, and utilizing the best travel tools.

What is the cheapest day of the week to book a flight?

The best day to book your flight depends on a number of factors, but there are general trends that you can follow to increase your chances of cheaper plane tickets. Based on an analysis of KAYAK data for all flights departing from inside United States over the last 12 months, the cheapest day to fly for domestic flights is Wednesday. For international flights, Tuesday had the cheapest tickets on average.

Which month of the year are flight prices lowest?

It’s well established that flights in the low season are generally cheaper than ticket prices during the high season. That means that knowing which month to find the lowest priced plane tickets will depend heavily on seasonality and your destination. While avoiding peak travel times can help you keep costs down, our data shows that the month with the lowest priced plane tickets for domestic flights based on all searches made on KAYAK in the last 12 months was January, while the most expensive was June. If you’re booking an international flight, then January is the cheapest month to fly and June the most expensive.

When is the best time to buy plane tickets - Last minute or in advance?

Last minute flight deals are definitely up for grabs but when exactly to purchase your plane tickets will depend on where you’re traveling to and from. Based on all data for flight searches made on KAYAK over the last 12 months, prices for domestic flights remained below the average price up to 1 weeks before departure. For international flights, deals could still be had up to 1 weeks prior to the departure date, with prices remaining below average. If you’re flexible, KAYAK brings you both advance and last minute one-way and round-trip flight deals.

Can flying international flights with a layover save money on airfare?

For many long-haul international flights, flying non-stop is not possible and you will have to fly with a layover. Some routes will offer both and you could consider flying with a layover for a number of reasons. Firstly, breaking up what would otherwise be a long-haul flight, taking a rest and then completing the journey might make the flight more manageable. Secondly, prices can also be lower than non-stop flights, so while it might take longer for you to reach your destination, you could save money. We’ve looked at prices over the last 12 months for the 100 most popular international destinations for KAYAK users and on average, prices for non-stop flights were cheaper than flights with a layover.

How does KAYAK find such low flight prices?

KAYAK processes over 2 billion flight queries annually and displays results from hundreds of airlines and third party sites, allowing it to find a variety of flight prices and options. It also displays results from 2M+ properties along with rental cars, vacation packages, activities and millions of verified reviews so users can see as many available travel options as possible.

How do I find the best flight deals on KAYAK?

A simple flight search at https://www.kayak.com/flights scans for prices on hundreds of travel sites in seconds. We gather flight deals from across the web and put them in one place. Then on the search results page you can use various filters to compare options for the same flight and easily choose the best flight deal from all of the deals coming straight from the travel sites to your screen, with no extra fee from KAYAK.

How can Hacker Fares save me money?

Hacker Fares allow you to combine one-way tickets on different airlines when it can save you money over a traditional round-trip ticket.

Does KAYAK query more flight providers than competitors?

Yes, KAYAK has access to more data and information than online travel agencies and consistently outperforms the competition in accuracy, globally.

How does KAYAK's flight Price Forecast tool help me choose the right time to buy?

KAYAK's flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travelers know whether to wait or book now.

What is KAYAK's "flexible dates" feature and why should I care?

Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you flights up to 3 days before/after your preferred dates. That way, you can see if leaving a day or two earlier will find you a better deal. You can also select the flexible "weekend" or "month" search options to widen your search range and find the cheapest price that works for you.

Search cheap flights with KAYAK. Search for the cheapest airline tickets for all the top airlines around the world, airports around the world and the top international flight routes . KAYAK searches hundreds of travel sites to help you find cheap airfare and book a flight that suits you best. Since KAYAK searches many plane tickets sites at once, you can find cheap tickets from cheap airlines and for trains and buses quickly.

KAYAK also helps you find the right hotels for your needs.

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Secure .gov websites use HTTPS A lock ( Lock A locked padlock ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Air Travel Consumer Report: March 2024 Numbers

WASHINGTON – The U.S. Department of Transportation (DOT) today released its Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of March 2024 for on-time performance, mishandled baggage, mishandled wheelchairs and scooters, and 1st quarter oversales. The ATCR is designed to assist consumers with information on the quality of services provided by airlines. 

For March 2024, 0.9% of flights were cancelled, lower than the 1.3% cancellation rate for March 2023 and the 2.0% cancellation rate for pre-pandemic March 2019.  

DOT expects that airlines will operate flights as scheduled and that when they do not, airlines will provide consumers the services promised when a flight is cancelled or delayed because of an airline issue. After a two-year DOT push to improve the passenger experience, the 10 largest airlines now guarantee meals and free rebooking on the same airline and nine guarantee hotel accommodations. Consumer-friendly information regarding airline commitments to their customers is available on the Department’s Airline Customer Service Dashboard at FlightRights.Gov . DOT also pushed airlines to provide fee-free family seating and rolled out a new family seating dashboard that highlights the airlines that guarantee fee-free family seating, and those of the 10 largest that do not, making it easier for parents to avoid paying junk fees to sit with their children when they fly.

DOT recently announced two final rules that require airlines to provide automatic cash refunds to passengers when owed and protect consumers from costly surprise airline fees . These rules will significantly expand consumer protections in air travel, provide passengers an easier pathway to refunds when owed, and save consumers more than half a billion dollars every year in hidden and surprise junk fees. Provisions of the final rule on airline refunds were fortified through the FAA reauthorization bill that President Biden signed into law on May 16, 2024.

In addition, DOT is improving transportation for individuals with disabilities. In July 2023, DOT finalized a rule which requires airlines to make lavatories on new, single-aisle aircraft more accessible. Then, in February 2024, DOT issued a proposal to address other barriers that Americans who use a wheelchair encounter when it comes to air travel by, among other things, proposing to mandate enhanced training for airline employees and contractors who physically assist passenger with disabilities and handle passengers’ wheelchairs.

Further, when necessary, DOT takes enforcement action against airlines and ticket agents that fail to comply with the Department’s aviation consumer protection requirements. In 2023, DOT issued the largest fines in the history of the consumer protection office. This includes a $140 million penalty against Southwest Airlines for failing passengers during the 2022 holiday meltdown. That penalty, which was in addition to over $600 million DOT already ensured was refunded by Southwest to passengers, requires Southwest to establish a $90 million compensation system for passengers affected by significant delays and cancellations beginning April 30, 2024.  Additionally, DOT has helped return nearly $4 billion in refunds to travelers since the pandemic began.

In April, DOT announced the launch of the bipartisan Airline Passenger Protection Partnership with 18 state attorneys general to investigate airlines and ticket agents and hold them accountable when they violate aviation consumer protection laws. The partnership significantly expands the Department’s oversight capacity by establishing a new fast-track system prioritizing misconduct cases from state attorneys general who uncover unfair or deceptive airline practices. Through the partnership, DOT will provide state attorneys general with access to the federal complaint database and help ensure that airlines cooperate with state investigations.

Flight Operations

The 623,409 flights operated in March 2024 were 102.47% of the 608,387 flights operated in March 2023. Operated flights in March 2024 were up 2.47% year-over-year from the 608,387 flights operated in March 2023 and up 13.46% month-over-month from 549,439 flights operated in February 2024. 

In March 2024, the 10 marketing network carriers reported 628,786 scheduled domestic flights, 5,377 (0.9%) of which were cancelled. In February 2024, airlines scheduled 552,691 domestic flights, 3,252 (0.6%) of which were cancelled. In March 2023, airlines scheduled 616,234 domestic flights, 7,847 (1.3%) of which were cancelled.

March 2024 On-Time Arrival

In March 2024, reporting marketing carriers posted an on-time arrival rate of 78.7%, down from 83.7% in February 2024 and up from 75.4% in March 2023. The year-to-date on-time arrival rate for 2024 is 78.3%.

Highest Marketing Carrier On-Time Arrival Rates March 2024 (ATCR Table 1)

• Hawaiian Airlines – 87.2%
• Delta Air Lines Network – 84.8%
• United Airlines Network – 81.8% 

Lowest Marketing Carrier On-Time Arrival Rates March 2024 (ATCR Table 1)

• Frontier Airlines – 66.4%
• JetBlue Airways – 68.4%
• Spirit Airlines – 69.6%

For the first three months of 2024, the reporting marketing carriers posted an on-time arrival rate of 78.31% up from 76.89% for the same period in 2023.

March 2024 Flight Cancellations

In March 2024, reporting marketing carriers cancelled 0.9% of their scheduled domestic flights, higher than the rate of 0.6% in February 2024 and lower than the rate of 1.3% in March 2023. The year-to-date cancellation rate for 2024 is 1.7%.

Lowest Marketing Carrier Rates of Cancelled Flights March 2024 (ATCR Table 6)

• Delta Air Lines Network – 0.2%  
• Hawaiian Airlines – 0.6%   
• Allegiant Air – 0.6%    

  Highest Marketing Carrier Rates of Cancelled Flights March 2024 (ATCR Table 6)

• Frontier Airlines – 2.7%    
• Spirit Airlines – 1.7%    
• JetBlue Airways – 1.4%    

For the first three months of 2024, the reporting marketing carriers posted a cancellation rate of 1.7%, equal to 1.7% for the same period in 2023.

Complaints About Airline Service

The release of air travel service complaint data in the Air Travel Consumer Report (ATCR) has been delayed primarily because of the continued high volume of complaints against airlines and ticket agents received by the Office of Aviation Consumer Protection (OACP) and the time needed to review and process these consumer complaints. The Department is investing in modernizing its system for handling consumer complaints with the support of a Technology Modernization Fund (TMF) investment to improve the customer experience for the tens of thousands of consumers who use the system each year and enable OACP to more effectively engage in oversight of the airline industry. 

As DOT modernizes its system, given the continued high volume of air travel service complaints concerning airlines and ticket agents, DOT has revised how it processes consumer complaints received after June 1, 2023. From June 2023 until the date its system is modernized, DOT intends to revise the ATCR to display consumer submissions (complaints, inquiries, and opinions) as opposed to complaints for this period. The Department will continue to display civil rights complaints in the ATCR in a similar manner as before and anticipates publishing submission and civil rights complaint numbers for June 1, 2023 to December 31, 2023 in June 2024.

Tarmac Delays

In March 2024, airlines reported six tarmac delays of more than three hours on domestic flights, compared to 10 tarmac delays of more than three hours on domestic flights reported in February 2024. In March 2024, airlines reported one tarmac delay of more than four hours on an international flight, compared to two tarmac delays of more than four hours on international flights reported in February 2024. 

Airlines are required to have and adhere to assurances that they will not allow aircraft to remain on the tarmac for more than three hours for domestic flights and four hours for international flights without providing passengers the option to deplane, subject to exceptions related to safety, security, and Air Traffic Control related reasons. An exception also exists for departure delays if the airline begins to return the aircraft to a suitable disembarkation point to deplane passengers by those times.

The Department investigates extended tarmac delays.

Mishandled Baggage

In March 2024, reporting marketing carriers handled 43.1 million bags and posted a mishandled baggage rate of 0.52%, higher than the rate of 0.48% in February 2024, but lower than the rate of 0.58% in March 2023.

For the first quarter of 2024, the carriers posted a mishandled baggage rate of 0.58%, lower than the first quarter 2023 rate of 0.64%.

The Department began displaying the mishandled baggage data as a percentage (i.e., per 100 bags enplaned) in January 2022. This is consistent with the manner that the mishandled wheelchairs and scooters rate is calculated and displayed.     In the prior three calendar year reports (2019 to 2021), the Department calculated the mishandled baggage rate based on the number of mishandled bags per 1,000 checked bags. 

Mishandled Wheelchairs and Scooters

In March 2024, reporting marketing carriers reported checking 65,793 wheelchairs and scooters and mishandling 859 for a rate of 1.31% mishandled wheelchairs and scooters, higher than the rate of 1.30% mishandled in February 2024 and lower than the rate of 1.33% mishandled in March 2023.

For the first quarter of 2024, the carriers posted a mishandled wheelchair and scooter rate of 1.36%, lower than the rate of 1.40% in the first quarter of 2023.

To address many of the significant barriers and challenges experienced by passengers who use wheelchairs, the Department has proposed a rulemaking that, if adopted as proposed would make it an automatic violation of the Department’s Air Carrier Access Act regulations for airlines to mishandle a passenger’s wheelchair. This Notice of Proposed Rulemaking would also enhance training requirements for airline personnel who provide hands-on transfer assistance to passengers and handle wheelchairs. The proposal is available at https://www.regulations.gov , docket number DOT-OST-2022-0144.

Bumping/Oversales

Bumping/oversales data, unlike other air carrier data, are reported quarterly rather than monthly. For the first quarter of 2024, the 10 U.S. reporting marketing carriers posted an involuntary denied boarding, or bumping, rate of 0.27 per 10,000 passengers, lower than both the rate of 0.29 in the first quarter of 2023 and higher than the rate of 0.20 in the fourth quarter of 2023.

Incidents Involving Animals

As part of its IT modernization, DOT’s Office of Aviation Consumer Protection (OACP) is improving the options for covered carriers to submit their monthly and annual Reports on Incidents Involving Animals During Air Transport. While the new system is being developed, OACP is permitting covered carriers to delay submission of reports on incidents involving animals during air transport. Annual data on such incidents will be published when DOT receives carriers’ complete submissions of the 2023 data. 

In March 2024, carriers reported zero incidents involving the death, injury, or loss of an animal while traveling by air, down from the two reports filed in February 2024, and equal to the zero reports filed in March 2023.

Consumers may file air travel consumer or civil rights complaints online at   https://secure.dot.gov/air-travel-complaint , or they may mail a complaint to the Office of Aviation Consumer Protection, U.S. Department of Transportation, C-70, W96-432, 1200 New Jersey Avenue, SE, Washington, DC 20590.

The ATCR and other aviation consumer matters of interest to the public can be found at https://www.transportation.gov/airconsumer .

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Trump Has Been Convicted. Here’s What Happens Next.

Donald J. Trump has promised to appeal, but he may face limits on his ability to travel and to vote as he campaigns for the White House.

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By Jesse McKinley and Maggie Astor

• May 30, 2024

The conviction of former President Donald J. Trump on Thursday is just the latest step in his legal odyssey in New York’s court system. The judge, Juan M. Merchan, set Mr. Trump’s sentencing for July 11, at which point he could be sentenced to as much as four years behind bars, or to probation.

It won’t stop him from running for president, though: There is no legal prohibition on felons doing that . No constitutional provision would stop him even from serving as president from a prison cell, though in practice that would trigger a crisis that courts would almost certainly have to resolve.

His ability to vote — for himself, presumably — depends on whether he is sentenced to prison. Florida, where he is registered, requires felons convicted there to complete their full sentence, including parole or probation, before regaining voting rights. But when Floridians are convicted in another state, Florida defers to the laws of that state, and New York disenfranchises felons only while they are in prison.

The Trump Manhattan Criminal Verdict, Count By Count

Former President Donald J. Trump faced 34 felony charges of falsifying business records, related to the reimbursement of hush money paid to the porn star Stormy Daniels in order to cover up a sex scandal around the 2016 presidential election.

“Because Florida recognizes voting rights restoration in the state of conviction, and because New York’s law states that those with a felony conviction do not lose their right to vote unless they are incarcerated during the election, then Trump will not lose his right to vote in this case unless he is in prison on Election Day,” said Blair Bowie, a lawyer at the Campaign Legal Center, a nonprofit watchdog group.

Mr. Trump will almost certainly appeal his conviction, after months of criticizing the case and attacking the Manhattan district attorney, who brought it, and Justice Merchan, who presided over his trial.

Long before that appeal is heard, however, Mr. Trump will be enmeshed in the gears of the criminal justice system.

A pre-sentencing report makes recommendations based on the defendant’s criminal record — Mr. Trump had none before this case — as well as his personal history and the crime itself. The former president was found guilty of falsifying business records in relation to a $130,000 payment to Stormy Daniels, a porn star who says she had a brief sexual tryst with Mr. Trump in 2006, in order to buy her silence.

At the pre-sentence interview, a psychologist or social worker working for the probation department may also talk to Mr. Trump, during which time the defendant can “try to make a good impression and explain why he or she deserves a lighter punishment,” according to the New York State Unified Court System.

The pre-sentencing report can also include submissions from the defense, and may describe whether “the defendant is in a counseling program or has a steady job.”

In Mr. Trump’s case, of course, he is applying — as it were — for a steady job as president of the United States, a campaign that may be complicated by his new status as a felon. Mr. Trump will likely be required to regularly report to a probation officer, and rules on travel could be imposed.

Mr. Trump was convicted of 34 Class E felonies, New York’s lowest level , each of which carry a potential penalty of up to four years in prison. Probation or home confinement are other possibilities that Justice Merchan can consider.

That said, Justice Merchan has indicated in the past that he takes white-collar crime seriously . If he did impose prison time, he would likely impose the punishment concurrently, meaning that Mr. Trump would serve time on each of the counts he was convicted of simultaneously.

If Mr. Trump were instead sentenced to probation, he could still be jailed if he were later found to have committed additional crimes. Mr. Trump, 77, currently faces three other criminal cases: two federal, dealing with his handling of classified documents and his efforts to overturn the 2020 election , and a state case in Georgia that concerns election interference.

Mr. Trump’s lawyers can file a notice of appeal after sentencing, scheduled for July 11 at 10 a.m. And the judge could stay any punishment during an appeal, something that could delay punishment beyond Election Day.

The proceedings will continue even if he wins: Because it’s a state case, not federal, Mr. Trump would have no power as president to pardon himself .

Jesse McKinley is a Times reporter covering upstate New York, courts and politics. More about Jesse McKinley

Maggie Astor covers politics for The New York Times, focusing on breaking news, policies, campaigns and how underrepresented or marginalized groups are affected by political systems. More about Maggie Astor

Our Coverage of the Trump Hush-Money Trial

Guilty Verdict : Donald Trump was convicted on all 34 counts  of falsifying records to cover up a sex scandal that threatened his bid for the White House in 2016, making him the first American president to be declared a felon .

What Happens Next: Trump’s sentencing hearing on July 11 will trigger a long and winding appeals process , though he has few ways to overturn the decision .

Reactions: Trump’s conviction reverberated quickly across the country  and around the world . Here’s what voters , New Yorkers , Republicans , Trump supporters  and President Biden  had to say.

The Presidential Race : The political fallout of Trump’s conviction is far from certain , but the verdict will test America’s traditions, legal institutions and ability to hold an election under historic partisan tension .

Making the Case: Over six weeks and the testimony of 20 witnesses, the Manhattan district attorney’s office wove a sprawling story  of election interference and falsified business records.

Legal Luck Runs Out: The four criminal cases that threatened Trump’s freedom had been stumbling along, pleasing his advisers. Then his good fortune expired .

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Air Travel Consumer Report: March 2024 Numbers

Contact:  [email protected]

WASHINGTON – The U.S. Department of Transportation (DOT) today released its Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of March 2024 for on-time performance, mishandled baggage, mishandled wheelchairs and scooters, and 1st quarter oversales. The ATCR is designed to assist consumers with information on the quality of services provided by airlines. 

For March 2024, 0.9% of flights were cancelled, lower than the 1.3% cancellation rate for March 2023 and the 2.0% cancellation rate for pre-pandemic March 2019.   

DOT expects that airlines will operate flights as scheduled and that when they do not, airlines will provide consumers the services promised when a flight is cancelled or delayed because of an airline issue. After a two-year DOT push to improve the passenger experience, the 10 largest airlines now guarantee meals and free rebooking on the same airline and nine guarantee hotel accommodations. Consumer-friendly information regarding airline commitments to their customers is available on the Department’s Airline Customer Service Dashboard at  FlightRights.Gov . DOT also pushed airlines to provide fee-free family seating and rolled out a new family seating dashboard that highlights the airlines that guarantee fee-free family seating, and those of the 10 largest that do not, making it easier for parents to avoid paying junk fees to sit with their children when they fly.

DOT recently announced two final rules that require airlines to  provide automatic cash refunds to passengers when owed  and  protect consumers from costly surprise airline fees . These rules will significantly expand consumer protections in air travel, provide passengers an easier pathway to refunds when owed, and save consumers more than half a billion dollars every year in hidden and surprise junk fees. Provisions of the final rule on airline refunds were fortified through the FAA reauthorization bill that President Biden signed into law on May 16, 2024.

In addition, DOT is improving transportation for individuals with disabilities. In July 2023, DOT finalized a rule which requires airlines to make lavatories on new, single-aisle aircraft more accessible. Then, in February 2024, DOT issued a proposal to address other barriers that Americans who use a wheelchair encounter when it comes to air travel by, among other things, proposing to mandate enhanced training for airline employees and contractors who physically assist passenger with disabilities and handle passengers’ wheelchairs.

Further, when necessary, DOT takes enforcement action against airlines and ticket agents that fail to comply with the Department’s aviation consumer protection requirements. In 2023, DOT issued the largest fines in the history of the consumer protection office. This includes a $140 million penalty against Southwest Airlines for failing passengers during the 2022 holiday meltdown. That penalty, which was in addition to over $600 million DOT already ensured was refunded by Southwest to passengers, requires Southwest to establish a $90 million compensation system for passengers affected by significant delays and cancellations beginning April 30, 2024.  Additionally, DOT has helped return nearly $4 billion in refunds to travelers since the pandemic began.

In April, DOT announced the launch of the bipartisan Airline Passenger Protection Partnership with 18 state attorneys general to investigate airlines and ticket agents and hold them accountable when they violate aviation consumer protection laws. The partnership significantly expands the Department’s oversight capacity by establishing a new fast-track system prioritizing misconduct cases from state attorneys general who uncover unfair or deceptive airline practices. Through the partnership, DOT will provide state attorneys general with access to the federal complaint database and help ensure that airlines cooperate with state investigations.

Flight Operations

The 623,409 flights operated in March 2024 were 102.47% of the 608,387 flights operated in March 2023. Operated flights in March 2024 were up 2.47% year-over-year from the 608,387 flights operated in March 2023 and up 13.46% month-over-month from 549,439 flights operated in February 2024. 

In March 2024, the 10 marketing network carriers reported 628,786 scheduled domestic flights, 5,377 (0.9%) of which were cancelled. In February 2024, airlines scheduled 552,691 domestic flights, 3,252 (0.6%) of which were cancelled. In March 2023, airlines scheduled 616,234 domestic flights, 7,847 (1.3%) of which were cancelled.

March 2024 On-Time Arrival

In March 2024, reporting marketing carriers posted an on-time arrival rate of 78.7%, down from 83.7% in February 2024 and up from 75.4% in March 2023. The year-to-date on-time arrival rate for 2024 is 78.3%.

Highest Marketing Carrier On-Time Arrival Rates March 2024 (ATCR Table 1)

• Hawaiian Airlines – 87.2%
• Delta Air Lines Network – 84.8%
• United Airlines Network – 81.8% 

Lowest Marketing Carrier On-Time Arrival Rates March 2024 (ATCR Table 1)

• Frontier Airlines – 66.4%
• JetBlue Airways – 68.4%
• Spirit Airlines – 69.6%

For the first three months of 2024, the reporting marketing carriers posted an on-time arrival rate of 78.31% up from 76.89% for the same period in 2023.

March 2024 Flight Cancellations

In March 2024, reporting marketing carriers cancelled 0.9% of their scheduled domestic flights, higher than the rate of 0.6% in February 2024 and lower than the rate of 1.3% in March 2023. The year-to-date cancellation rate for 2024 is 1.7%.

Lowest Marketing Carrier Rates of Cancelled Flights March 2024 (ATCR Table 6)

• Delta Air Lines Network – 0.2%  
• Hawaiian Airlines – 0.6%   
• Allegiant Air – 0.6%    

  Highest Marketing Carrier Rates of Cancelled Flights March 2024 (ATCR Table 6)

• Frontier Airlines – 2.7%    
• Spirit Airlines – 1.7%    
• JetBlue Airways – 1.4%    

For the first three months of 2024, the reporting marketing carriers posted a cancellation rate of 1.7%, equal to 1.7% for the same period in 2023.

Complaints About Airline Service

The release of air travel service complaint data in the Air Travel Consumer Report (ATCR) has been delayed primarily because of the continued high volume of complaints against airlines and ticket agents received by the Office of Aviation Consumer Protection (OACP) and the time needed to review and process these consumer complaints. The Department is investing in modernizing its system for handling consumer complaints with the support of a Technology Modernization Fund (TMF) investment to improve the customer experience for the tens of thousands of consumers who use the system each year and enable OACP to more effectively engage in oversight of the airline industry. 

As DOT modernizes its system, given the continued high volume of air travel service complaints concerning airlines and ticket agents, DOT has revised how it processes consumer complaints received after June 1, 2023. From June 2023 until the date its system is modernized, DOT intends to revise the ATCR to display consumer submissions (complaints, inquiries, and opinions) as opposed to complaints for this period. The Department will continue to display civil rights complaints in the ATCR in a similar manner as before and anticipates publishing submission and civil rights complaint numbers for June 1, 2023 to December 31, 2023 in June 2024.

Tarmac Delays

In March 2024, airlines reported six tarmac delays of more than three hours on domestic flights, compared to 10 tarmac delays of more than three hours on domestic flights reported in February 2024. In March 2024, airlines reported one tarmac delay of more than four hours on an international flight, compared to two tarmac delays of more than four hours on international flights reported in February 2024. 

Airlines are required to have and adhere to assurances that they will not allow aircraft to remain on the tarmac for more than three hours for domestic flights and four hours for international flights without providing passengers the option to deplane, subject to exceptions related to safety, security, and Air Traffic Control related reasons. An exception also exists for departure delays if the airline begins to return the aircraft to a suitable disembarkation point to deplane passengers by those times.

The Department investigates extended tarmac delays.

Mishandled Baggage

In March 2024, reporting marketing carriers handled 43.1 million bags and posted a mishandled baggage rate of 0.52%, higher than the rate of 0.48% in February 2024, but lower than the rate of 0.58% in March 2023.

For the first quarter of 2024, the carriers posted a mishandled baggage rate of 0.58%, lower than the first quarter 2023 rate of 0.64%.

The Department began displaying the mishandled baggage data as a percentage (i.e., per 100 bags enplaned) in January 2022. This is consistent with the manner that the mishandled wheelchairs and scooters rate is calculated and displayed.     In the prior three calendar year reports (2019 to 2021), the Department calculated the mishandled baggage rate based on the number of mishandled bags per 1,000 checked bags. 

Mishandled Wheelchairs and Scooters

In March 2024, reporting marketing carriers reported checking 65,793 wheelchairs and scooters and mishandling 859 for a rate of 1.31% mishandled wheelchairs and scooters, higher than the rate of 1.30% mishandled in February 2024 and lower than the rate of 1.33% mishandled in March 2023.

For the first quarter of 2024, the carriers posted a mishandled wheelchair and scooter rate of 1.36%, lower than the rate of 1.40% in the first quarter of 2023.

To address many of the significant barriers and challenges experienced by passengers who use wheelchairs, the Department has proposed a rulemaking that, if adopted as proposed would make it an automatic violation of the Department’s Air Carrier Access Act regulations for airlines to mishandle a passenger’s wheelchair. This  Notice of Proposed Rulemaking  would also enhance training requirements for airline personnel who provide hands-on transfer assistance to passengers and handle wheelchairs. The proposal is available at  https://www.regulations.gov , docket number DOT-OST-2022-0144.

Bumping/Oversales

Bumping/oversales data, unlike other air carrier data, are reported quarterly rather than monthly. For the first quarter of 2024, the 10 U.S. reporting marketing carriers posted an involuntary denied boarding, or bumping, rate of 0.27 per 10,000 passengers, lower than both the rate of 0.29 in the first quarter of 2023 and higher than the rate of 0.20 in the fourth quarter of 2023.

Incidents Involving Animals

As part of its IT modernization, DOT’s Office of Aviation Consumer Protection (OACP) is improving the options for covered carriers to submit their monthly and annual Reports on Incidents Involving Animals During Air Transport. While the new system is being developed, OACP is permitting covered carriers to delay submission of reports on incidents involving animals during air transport. Annual data on such incidents will be published when DOT receives carriers’ complete submissions of the 2023 data. 

In March 2024, carriers reported zero incidents involving the death, injury, or loss of an animal while traveling by air, down from the two reports filed in February 2024, and equal to the zero reports filed in March 2023.

Consumers may file air travel consumer or civil rights complaints online at   https://secure.dot.gov/air-travel-complaint , or they may mail a complaint to the Office of Aviation Consumer Protection, U.S. Department of Transportation, C-70, W96-432, 1200 New Jersey Avenue, SE, Washington, DC 20590.

The ATCR and other aviation consumer matters of interest to the public can be found at  https://www.transportation.gov/airconsumer .

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The state of tourism and hospitality 2024

Tourism and hospitality are on a journey of disruption. Shifting source markets and destinations, growing demand for experiential and luxury travel, and innovative business strategies are all combining to dramatically alter the industry landscape. Given this momentous change, it’s important for stakeholders to consider and strategize on four major themes:

• The bulk of travel is close to home. Although international travel might draw headlines, stakeholders shouldn’t neglect the big opportunities in their backyards. Domestic travel still represents the bulk of travel spending, and intraregional tourism is on the rise.
• Consumers increasingly prioritize travel—when it’s on their own terms. Interest in travel is booming, but travelers are no longer content with a one-size-fits-all experience. Individual personalization might not always be practical, but savvy industry players can use segmentation and hypothesis-driven testing to improve their value propositions. Those that fail to articulate target customer segments and adapt their offerings accordingly risk getting left behind.
• The face of luxury travel is changing. Demand for luxury tourism and hospitality is expected to grow faster than any other travel segment today—particularly in Asia. It’s crucial to understand that luxury travelers don’t make up a monolith. Segmenting by age, nationality, and net worth can reveal varied and evolving preferences and behaviors.
• As tourism grows, destinations will need to prepare to mitigate overcrowding. Destinations need to be ready to handle the large tourist flows of tomorrow. Now is the time for stakeholders to plan, develop, and invest in mitigation strategies. Equipped with accurate assessments of carrying capacities and enhanced abilities to gather and analyze data, destinations can improve their transportation and infrastructure, build tourism-ready workforces, and preserve their natural and cultural heritages.

Now boarding: Faces, places, and trends shaping tourism in 2024

Global travel is back and buzzing. The amount of travel fell by 75 percent in 2020; however, travel is on its way to a full recovery by the end of 2024. More regional trips, an emerging population of new travelers, and a fresh set of destinations are powering steady spending in tourism.

There’s no doubt that people still love to travel and will continue to seek new experiences in new places. But where will travelers come from, and where will they go?

We share a snapshot of current traveler flows, along with estimates for growth through 2030.

The way we travel now

Which trends are shaping traveler sentiment now? What sorts of journeys do today’s travelers dream about? How much are they willing to spend on their trips? And what should industry stakeholders do to adapt to the traveler psychology of the moment?

To gauge what’s on the minds of present-day travelers, we surveyed more than 5,000 of them. The findings reveal disparate desires, generational divides, and a newly emerging set of traveler archetypes.

Updating perceptions about today’s luxury traveler

Demand for luxury tourism and hospitality is expected to grow faster than for any other segment. This growth is being powered in part by a large and expanding base of aspiring luxury travelers with net worths between $100,000 and $1 million, many of whom are younger and increasingly willing to spend larger shares of their wealth on upscale travel options. The increase is also a result of rising wealth levels in Asia.

We dug deeper into this ongoing evolution by surveying luxury travelers around the globe about their preferences, plans, and expectations. Some widely held notions about luxury travelers—such as how much money they have, how old they are, and where they come from—could be due for reexamination.

Destination readiness: Preparing for the tourist flows of tomorrow

As global tourism grows, it will be crucial for destinations to be ready. How can the tourism ecosystem prepare to host unprecedented volumes of visitors while managing the challenges that can accompany this success? A large flow of tourists, if not carefully channeled, can encumber infrastructure, harm natural and cultural attractions, and frustrate locals and visitors alike.

Now is the time for tourism stakeholders to combine their thinking and resources to look for better ways to handle the visitor flows of today while properly preparing themselves for the visitor flows of tomorrow. We offer a diagnostic that destinations can use to spot early-warning signs about tourism concentration, along with suggestions for funding mechanisms and strategies to help maximize the benefits of tourism while minimizing its negative impacts.

Six trends shaping new business models in tourism and hospitality

As destinations and source markets have transformed over the past decade, tourism and hospitality companies have evolved, too. Accommodation, home sharing, cruises, and theme parks are among the sectors in which new approaches could present new opportunities. Stakeholders gearing up for new challenges should look for business model innovations that will help sustain their hard-won growth—and profits.

Unbundling offerings, cross-selling distinctive experiences, and embracing data-powered strategies can all be winning moves. A series of insight-driven charts reveal significant trends and an outlook on the future.

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The days of 'fun flying' are long gone: How U.S. air travel became a nightmare

It came off as a rare moment of candor for the airline industry on Wednesday, when United Airlines CEO Scott Kirby told analysts and reporters that after a year of constant disruptions, including canceled and delayed flights, lost luggage and worse, passengers could expect more of that in 2023.

“The system simply can’t handle the volume today, much less the anticipated growth,” Kirby said. “There are a number of airlines who cannot fly their schedules. The customers are paying the price.”

The year 2022 was one of the most stress-inducing for consumer air travelers in recent memory. A surge in travel demand after airlines slashed resources during the pandemic caught carriers flat footed. Unable to adequately staff flights, they nevertheless continued to sell record-breaking numbers of tickets, resulting in more than one in five flights being delayed , according to the U.S. Bureau of Transportation Statistics — the highest rate of delays since 2014.

By Memorial Day last year , airfares were soaring, and flight cancellations started to mount. The situation worsened over the summer, as bouts of disruptive weather left passengers stranded and forced Transportation Secretary Pete Buttigieg to call a meeting with airline CEOs.

While autumn was mostly free of disruptions, the year ended with a winter storm that brought airline travel to a standstill, especially at Southwest Airlines .

"The days of flying being fun are long over," said William McGee, a senior fellow for aviation and travel at the American Economic Liberties Project, a nonprofit, nonpartisan, anti-monopoly group. "People will settle for noneventful."

Not everyone agrees on the nature of the problem. According to Scott Mayerowitz, executive editor of The Points Guy travel website, on any given day, the current system is mostly fine.

"It’s only these few instances when things go wrong, that they go horribly wrong, and it causes severe problems for such large numbers of people," he said. "And it’s horrible if you’re one of those passengers — but the next week, everyone moves along and the system works."

Still, many agree about the short- and long-term challenges that plague the industry. Airlines will soon be hobbled by a lack of adequate staffing, something United's Kirby alluded to. On a more distant horizon are modernization and market reform efforts that analysts fear might be stymied by political obstacles.

Those issues are likely to linger as long as Washington gridlock prevails, analysts say.

Labor shortages

As the pandemic swooped in, air travel was among the industries most affected, as more than 90% of flights were grounded. Bloomberg News calculated that some 400,000 global airline industry workers were set to lose their jobs as a result of the pandemic.

Today, labor shortages exist throughout the economy, but the problem drags on in the air travel sector, where more extensive employee training is usually required.

“The question on everybody’s lips is, ‘Where have they all gone?’” said Tim Clark, president of Emirates Airline, at an event this summer, as reported by The Wall Street Journal . “There are hundreds of millions of people that have disappeared from the labor market.”

First and foremost among the airline industry's labor issues is a pilot shortage. By one estimate, some 12,000 more pilots are needed. Even before the pandemic, pilots were retiring in droves as the baby boom generation hit the federal mandatory pilot age limit of 65.

“The pilot shortage for the industry is real, and most airlines are simply not going to be able to realize their capacity plans because there simply aren’t enough pilots, at least not for the next five-plus years,” United's Kirby said on a quarterly earnings call last April.

But pilot unions have resisted calls for reform. Some fear that proposed changes could jeopardize safety. Others worry that with younger, less experienced pilots among their ranks, some collective bargaining leverage would be lost.

On its website , the Air Line Pilots Association, the nation's largest pilots union, calls the shortage a "myth" and accuses airline executives of trying to maximize profit — in part by refusing to reduce their flight schedules.

But even ALPA acknowledges more measures could be taken to "maintain a robust pilot pipeline," like helping students pay for flight training and subsidizing loans to cover it. Having more pilots available to work would ease the burden on the system.

Other stakeholders seem to be on the same page.

The trade group Airlines for America, which counts American Airlines, JetBlue, Southwest and others as members, told NBC News its carriers "have been working diligently to address operational challenges within our control by hiring additional staff and adjusting our schedules to improve reliability ." 

Sen. Lindsey Graham has introduced legislation to raise the pilot retirement age from 65 to 67. The bill is supported by the Regional Airline Association, which says that since 2019, 71% of airports have reduced flights, and nine airports have lost service completely as a result of the age limit.

“Under this legislation, approximately 5,000 pilots would have the opportunity to continue to fly over the next two years, and in turn, help keep communities connected to the air transportation system,” association senior director Drew Remos said, according to CNBC.

Outdated technology and infrastructure

There is near-universal agreement that the infrastructure underpinning segments of America's air travel system is outdated and vulnerable. That was on full display at the start of the year when a technology issue at the Federal Aviation Administration caused all planes to be grounded. The agency said it has continued to investigate, but Washington lawmakers said the glitch proved that more drastic changes were needed.

Rep. Sam Graves, R-Missouri, said the incident highlighted "a huge vulnerability in our air transportation system."

"Just as Southwest’s widespread disruption just a few weeks ago was inexcusable, so too is the DOT’s and FAA’s failure to properly maintain and operate the air traffic control system," he said.

The Southwest incident, too, was blamed in part on Southwest's aging scheduling system, which requires crew members to call into a central hotline to be rerouted when a disruption occurs.

The FAA has been working to implement what is known as the NextGen system to modernize the country's air traffic control system, one part of which still uses paper strips to coordinate flight schedules. Reuters recently referred to that aspect as "long-ridiculed."

“There’s a great deal of work needed to reduce the backlog of sustainment work, upgrades and replacement of buildings and equipment needed to operate our nation’s airspace safely,” FAA Deputy Administrator Bradley Mims said last April.

Delta Air Lines CEO Ed Bastian has said additional federal funding is needed to speed up modernization.

“I lay this on the fact that we are not giving them the resources, the funding, the staffing, the tools, the technology they need to modernize the technology system," he told CNBC's "Squawk Box" recently.

"Hopefully, this will be the call to our political leaders in Washington that we need to do better,” Bastian added.

But Paul Hudson, president of the FlyersRights consumer advocacy group, said the Transportation Department already gets plenty of funding — and that the money is being misspent.

"I would like to see an audit of where the money is," Hudson told NBC News. "DOT has gotten an enormous increase, and either it's not being spent, or it's being spent on other things than what’s causing cancellations."  

But even this issue comes back to staffing. The FAA  said in 2020 it was more difficult  “to hire technical talent as quickly and effectively than in the past.”

Lawmakers across the political spectrum have called for an alternative solution: privatizing the air traffic control system. It's a step that other countries have taken, including Canada, whose NAV Canada system has been a privately operated nonprofit company since 1996.

"It's the gold standard of air traffic systems in the world," said Scott Lincicome, director of general economics at the Cato Institute, a libertarian think tank. "It is efficient, innovative, and it is a nonprofit private company regulated by the government," Lincicome said, adding: "It’s a great example of what the US system could be if we could surmount our difficulties."

But Lincicome said there is entrenched resistance to that solution — and to many other practical ones put forward by consumer advocates of all political stripes.

"It doesn’t seem like there’s any appetite in Washington for that reform, regardless of the documented problems," Lincicome said. "It seems like a very tough nut to crack."

In the meantime, flyers in the U.S. will remain at the mercy of their individual airline. Already, U.S. airline passengers enjoy fewer rights than passengers in Europe, according to Eric Napoli, vice president of legal strategy at  AirHelp , a European-based consumer rights advocacy group. While European passengers are entitled to as much as 600 euros when there’s a flight disruption of more than three hours that’s not outside an airline’s control, travelers on U.S. flights are entitled merely to a refund — and even that can be hard to obtain.

"It’s difficult to claim compensation from airlines," Napoli said of airline passengers in the U.S. "They don’t have great protections."

Mayerowitz, with The Points Guy, said carriers would likely pass on the costs of stronger regulation to customers.

“Americans are used to $39 flights to Florida,” Mayerowitz said. “There’s probably not a desire by travelers to pay an extra $20 or $30 for each ticket in order to have these delay protections that they may or may not reap the benefits of” if their flight ends up being on time.

Airfares have been in a more or less steady decline since the mid-1990s, when adjusted for inflation. Compared with a ticket that cost an average of $558 in 1995, airfare in 2022 cost an average of $373, according to the Bureau of Transportation Statistics .

McGee, with the American Economic Liberties Project, says more comprehensive action is needed.

"It's nearing a breaking point, and this is not a one party issue," McGee said. "There's a general sense in the country; most Americans realize something is really wrong with this industry."

But Mayerowitz said that until those actions are taken, passengers should be realistic about what to expect when they take to the skies.

"Passengers should never lower their expectations, but should always prepare for the worst," Mayerowitz said. "We need to hold airlines and politicians accountable. Air travel should be predictable and consistent, and you shouldn’t have to wonder if air traffic control is going to be working today as you head to the airport.

"That said, every traveler should always have a backup plan, and a backup for their backup. And that’s especially true over holidays."

Rob Wile is a breaking business news reporter for NBC News Digital.

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