universal travel agents training

Become A Universal Travel Agent – How To Get Started

Are you thinking about becoming a Universal Studios travel agent and wondering where to start? Our guide below covers some of the most basic questions like this and many more to help get people interested in selling Universal Resort travel to friends, family and clients. Becoming a Universal Travel Agent isn’t as hard as one might think. It mostly comes down to choosing the right agency to help you get started.

What Does A Universal Travel Agent Do?

Like a guest looking to visit the Universal Resorts, agents plan out and book clients Universal trips . Whether you’re booking for an entire family, a solo traveler or a honeymoon, Universal Travel Agents can accommodate any client and their needs. Booking vacations for Universal can include all of the following:

• Tickets only
• Tickets + Hotel
• Tickets + Hotel + Dining
• Packages + Transportation

Every guest is going to be different so an agent needs to be prepared to meet their clients wishes. While it is nice to book a full package for someone, they may only needs tickets because they used reward points to book their hotel. Agents have to be ready for anything.

But your work doesn’t stop there. An agent may be required to make changes based on their clients request. So you’ll need to be able to provide support from initial contact till end of travel. 

And even when you’re client is done travelling, you should always remain in touch. Make sure they had a great time. Get feedback on their experience and then apply it moving forward.

How Do You Become A Universal Travel Agent?

If you’re interested in selling Universal vacations as a travel agent you’ll need to join a company that hires and trains agents. While there is no specific test that you take to become an agent, you will need to complete some training before you start booking. 

Companies like Park Savers offer people interested in selling travel as an agent from home the opportunity to sell. They provide a welcome packet, online training and continued support after joining their program. You don’t have to have prior selling experience to join. Just a love of travel and an interest in selling Universal vacations. 

Park Savers even provides E&O insurance for free for agents. Their program doesn’t require that you book a certain number in commission every year like many other programs out there. You can book as much or as little as you want. You’ll need a phone and computer to get started. 

By joining a program like theirs , you will be able to start booking Universal vacations within a few days of joining. They offer online training that can be completed within 48 hrs. All you have to do is sign up and you’re on your way.

How Do Travel Agents Do Their Bookings?

Agents use online software programs to complete their bookings for clients. Online or Web-Based software allows agents to access and book from anywhere as long as they have an internet connection. The great thing about this is that the interface is very easy to use. It works very similar to if you were booking on your own, like a hotel. Enter your dates, number of guests and what you need (hotel, tickets, package). 

From here you’ll be choosing your clients preferences like which hotel, property or not, how many days in the parks, etc. You’ll then enter the guests names and contact info. Then it’s time to check-out. The process couldn’t be more simple for the agent of the client.

Agencies like Park Savers use web-based software including VAX so that their agents can book and earn a commission. It’s very simple to see what they will be earning and, if they want, discount the guests package with it.

Is Training Provided For Universal Travel Agents?

Training is provided for Universal Agents and it’s all done online. Agents will learn everything from hotels and ticket types to entertainment and special offers. It’s key for an agent to know the resorts inside and out so that when they are helping a client, they can properly answer each question. 

Training online doesn’t take long and can be complete in 1-2 days at your own pace. Training typically includes Powerpoint style reading and listening with small quizzes at the end to show you actually listened and learned. A final exam will then be taken and the agent can earn their training certificate.

Once training is completed the agent can then begin to book for clients. They are also able to receive agent discounts for themselves for tickets and hotels. Benefits can include discounts of up to 50% off. They are subject to change.

Do Universal Agents Receive Benefits?

Yes, agents who actively book and complete their yearly training have access to benefits directly from Universal including:

• 50% off up to 4 park tickets
• Up to 50% off rack rates for Universal Orlando Resort Hotels

Training must be completed each year. Once done your training is valid for 365 days from the date of certification. CLIA, ARC or IATA membership ID cards are required to redeem.

All benefits are subject to change.

How Much Do Universal Travel Agents Get Paid?

Like most travel agents in the industry, agents are commission-based so there is no set salary or hourly wage. How much an agent makes is based upon how many bookings they do and at what level. For instance, booking a tickets only package for clients won’t net much as tickets alone don’t add up to much.

When an agent books a complete package including tickets, hotel and transportation, they can net a very good commission. On average an agent will profit around $350-$400 per package whereas a tickets only situation will only net them $100-$200. 

Often times a package with hotel and tickets only takes a few minutes longer than booking tickets only for Universal. So if an agent can include a hotel for their client, their pay goes up significantly. 

An actively booking agent can expect to make between $1,200 and $2,000 a month. This averages out to be about 5 packages a month. For an agent who just wants to book here and there, they can expect to make between $800 and $1,200 a month.

While these numbers are just estimates, there are full-time agents who make over $3,000 a month booking Universal vacations. 

The great thing about being commission based with a company like Park Savers is that you can work as much or as little as you want without having to meet minimums. Whether you book 1 package a month or 10, you’ll always get paid 70% or more as you move up. That’s the highest starting % in the industry.

What Do I Need To Get Started?

Most people who are just starting out already have the necessary tools to become an agent. In today’s world, all you need is a cell phone and a computer. Because the booking systems are web-based, you’ll need your computed and the internet to book. You can use your cell phone to call or text clients. 

Most agents set-up an email for their agency so that clients see something professional. If you don’t have your own website, just create a Facebook page for your agency and allow messaging. A lot of great contact come from social media dn this is an easy way to communicate and share things with clients. 

You’ll also want to research what your tax situation is going to be. Almost all Universal agents fall into the category of Independent Contractor which means you’ll receive a 1099 at the end of each tax year. A 1099 shows any commission that was paid to you. Taxes are never taken out. Because of this, some IC’s like to create an LLC or S-Corp to help deduct expenses. 

However, if you don’t plan to book a lot you can probably get away with being a sole proprietor which means you and your business are one in the same. Do some research online or speak to a tax expert to see which one would be best for you. 

Choosing The Right Universal Agency

When it comes to choosing the right agency to work with, there are several things to consider. First, how much do they pay when it comes to commission? Most agencies pay 50% to begin with. That means you’re doing a solid split down the middle with everything you book.

Second, do they have minimums that you need to meet? Some agencies do there by the month and some do them by the year. Minimums force agents to complete X number of bookings when they may not want to. An agency with no minimums allows the agent to book as much or as little as you want.

Third, does the agency provide E&O insurance? Many states require this of travel agents and it can get pricey, especially for a new agent just starting out. E&O insurance protects the agent and the client incase the agent makes a mistake and costs the client something. It keeps the agent from having to pay out of pocket and a means for the client to recover their loss.

Fourth, is the agency a registered Seller of Travel in FL and CA? If you live in either of these states and plan to sell to anyone living in these states, a Seller of Travel Certificate is required per state law to sell. 

As of right now, there’s one agency that meets all these important requirements and that’s the Park Savers Agency . They currently offer the following for agents:

• Online Training
• VAX booking access for Universal Resorts
• CLIA ID Card access
• 70% starting commission
• E&O insurance for each agent at no cost
• Seller of Travel in CA and FL
• No minimum booking amount
• Monthly giveaways
• Constant support
• Online resources

The Park Savers agency has been hosting agents for over 10 years and have excelled at helping new and existing agents make the most of their sid-gig or full-time job booking Universal Resorts and more. 

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Universal travel agents training.

If you are interested in becoming a travel agent, you may be wondering how to get started. One of the best ways to begin your journey is by enrolling in a universal travel agent training program.

What is Universal Travel Agent Training?

Universal travel agent training is a comprehensive educational program that provides aspiring travel agents with the skills and knowledge they need to succeed in the travel industry. These programs are designed to teach students everything from the basics of travel planning to more advanced techniques like customer service and marketing.

Universal travel agent training programs can be found online, at community colleges, and at vocational schools. Many programs offer flexible learning options like online courses, evening classes, and weekend workshops, making it easier for students to balance their studies with other commitments.

What Will I Learn in Universal Travel Agent Training?

Universal travel agent training covers a wide range of subject matter, including:

• Travel booking systems such as Sabre and Amadeus
• Geography and world destinations
• Airline, hotel, and rental car reservations
• Travel regulations and safety procedures
• Customer service and sales techniques
• Marketing and social media strategies
• Travel insurance and financial management

Students will also gain hands-on experience by practicing with travel booking software, creating travel itineraries, and interacting with real customers.

What are the Benefits of Universal Travel Agent Training?

Enrolling in a universal travel agent training program offers several benefits, including:

• Increased job opportunities and higher earning potential
• Industry-recognized certification
• The ability to work for a travel agency or start your own business
• Access to industry resources and networking opportunities
• Knowledge of the latest industry trends and regulations

Additionally, many universal travel agent training programs offer job placement assistance and ongoing support to help graduates succeed in their chosen career path.

Frequently Asked Questions about Universal Travel Agent Training

If you are interested in pursuing a career as a travel agent, enrolling in a universal travel agent training program can be a great way to get started. These programs provide you with the knowledge, skills, and experience you need to succeed in the travel industry, and offer numerous benefits like industry-recognized certification and job placement assistance.

• Walt Disney World® Resort
• Disneyland® Resort
• Universal Resorts™
• SeaWorld™ Parks
• Other Destinations
• Monthly Giveaway

How to Become a Universal Travel Agent

Over 44% of travelers are likely to use the help of travel advisors. In addition, after the pandemic uncertainty that brought activities to a halt, economies are rising again.

If you are passionate and want to become a Universal travel agent, it’s time. First, however, joining a reputable travel agency is essential to help your clients make proper bookings.

So how do you become a Universal travel agent? In our following guide, we seek to educate you on what the process entails, as well as the perks and expectations of the job.

JOIN US!  Click on our  contact page  and learn how you can join the Fun Park Go family!

What Does a Universal Travel Agent Do?

As a Universal travel agent, your primary assignment is to map out the client’s travel plans and activities. While they could do these processes themselves, they are labor-intensive and time-consuming.

Based on experience, travel agents can also suggest the best destinations to their clients. You hence have to have a hands-on experience of what various travel destinations offer.

Your client’s safety is paramount, so you have to stay updated.

You sometimes have to visit the destinations to get first-hand experience. So here are the two types of travel agents you can become.

Leisure Travel Agent

Universal Travel Agents are leisure agents. They sell vacation packages to the public, families, singles, or couples going on vacations. You will be planning client itineraries based on the client’s budget and interests.

How Do Travel Agents Do Their Bookings?

Universal agents do use online platforms and software to complete their clients’ bookings. The online platforms or software used are user-friendly and anyone can easily fill in their bookings.

VAX is where Universal Travel Agents are allowed to book, modify and help their clients with their vacation.

As a client could book for their travel, the agency just does the same on behalf of the client. The agency will book hotels and ticket packages based on the preferences of the client. After completing the booking, then one will just check out to finish the booking process.

Whether you use a travel agent or not when booking your Universal vacation, the cost is the same for the client. So why not use the help of an expert to walk you through the process?

How Do You Become a Universal Travel Agent?

If interested in joining the travel agents field, it’s essential to know the qualifications needed. While the processes look straightforward, an agency’s association gives a professional look.

The minimum educational qualification to become a travel agent is a high school diploma. However, taking travel-related courses has an added advantage and an increased employment chance.

You can get these educational qualifications in vocational and community colleges. Besides, there are notable 4-year colleges that offer degrees in tourism and travel, so you have various options.

Here are additional requirements:

Licensing and Certifications

While some states need you to have a license, others don’t. Therefore, you need to know your state’s travel regulations.

The registration process is straightforward since you fill out a form, pay a fee, and get a license number. It’s valid for one year and is subject to renewal.

Since you deal with clients directly, errors are inevitable. However, you can stay covered if clients file lawsuits against you by buying errors and omissions insurance plans.

But, some travel agencies offer this coverage for their agents; hence it’s essential to ask.

Is Training Provided For Universal Travel Agents?

Yes, any agency you choose will take you through a training session for work familiarization. Most programs don’t take long and teach software knowledge and client handling processes.

First, you will need to join an accredited travel agency such as Fun Park Go. Then, you will need to complete a certification program offered by Universal Orlando Resorts.  You will also have access to the Universal Partner Login through Fun Park Go. Once you have completed these steps, you will be ready to start planning unforgettable vacations for your clients!

This will ensure you can provide answers each time a client approaches you with questions. After the training, you earn a travel agent’s certificate and start working from home.

Do Universal Agents Receive Benefits?

When working as a Universal travel agent, getting compensated for your time and efforts is vital. Furthermore, you have to know agents don’t usually have a fixed monthly wage or hour rates.

Instead, you will be working on a commission basis counted on the number of successful bookings you do. Commission percentages vary, and choosing higher-paying agencies means more compensation.

Also, note that clients in Disney vacation packages differ, which affects your commissions. For example, your commissions are low if a client only needs tickets. But if they include tickets, accommodation, and transportation, you are sure to net a good commission.

Choosing the Right Universal Travel Agency

The search for an appropriate host agency can be overwhelming with the many options available. However, like clients, you want to engage with a travel agency that aligns with your goals.

Here is how to skip the uncertainty and choose the right one.

Quality of Supplier Relationships

Quality relationships in the travel industry are ingredients to the success of your travel agent business. When you join a particular travel agency, you will likely work with their listed suppliers.

While the relationship between the two will be direct and professional, knowing these suppliers is crucial. You also want to freely engage with their Business Development Manager (BDM).

This will allow you to ask more about their products or services for top familiarization. By selecting a company that encourages interaction, you can be sure to get recognized for your efforts.

Check Agency Reputation

The country has 73,249 travel agencies . While some of these are reputable, others are not.

You can learn about these agencies’ reputations through feedback from veteran agents. There are also trustworthy review sites like the Professional Association of Travel Hosts (PATH).

This is a travel agencies body upholding travel standards in the industry. You can look up your preferred agency to check its accreditation.

The Agency’s Experience

Your search for the best host agency will yield many results, and knowing how experienced they are is vital. You want a host agency that has worked in the industry for some time.

Such experience shows you they have sharpened their marketing skills, built solid ties, and much more. They have also worked with new travel agents like you and are willing to guide you well.

While an agency’s operational period may be significant, this doesn’t guarantee experience. So, don’t overlook newer travel agencies and deem them unfit.

How to Market Yourself

Besides joining the best agency, note that you have to become active to win clients. While your host may provide client leads, quality clients are those you convert.

This is because you develop a connection with them and understand their needs. However, dealing with an agency’s clients may lead to communication barriers and a negative experience.

One way to score clients is to join social media groups and introduce yourself. Also, be active in the groups to show prospects you can solve their travel questions.

Benefits of Becoming a Universal Travel Agent

Becoming a Universal travel agent comes with a fair share of perks to enjoy, besides enacting your passion and interacting with different calibers of people.

Here are some advantages of becoming an agent.

Travel and Accommodation Discounts

Traveling costs are usually high and limit new places exploration. But, as a travel agent, you don’t have to worry about this since you get significant discounts.

Since the suppliers need a considerable customer flow, familiarization trips are inevitable. Therefore, they offer these perks to travel agents to experience firsthand what they offer.

You unlock more discount benefits as an International Association of Travel Agents (IATA) or a recognized travel association member. These perks will allow you to make informed destination suggestions to your clients later.

Being Your Own Boss

Upwards of 36.2 million individuals will be working remotely by 2025. By becoming a travel agent, you can work from anywhere globally.

You have the privilege of choosing your schedule and can work late or early mornings if necessary. You also don’t have to beat the traffic to work each day or sit in crowded conference rooms.

Due to technological advancements, you can hold your clients’ conference meetings virtually. You can also choose to work full-time or part-time.

Share Passion and Experiences

By choosing to work in the travel industry, you are likely a travel enthusiast and love exploration. The digital marketing space offers an opportunity for travel enthusiasts to share ideas and experiences.

You can set up a blog to share and engage with prospects since you have first-hand experiences. This will also be useful for you in branding yourself as a travel agent.

Your expertise will attract travel leads since most travelers make decisions based on advice. With time, you can monetize your travel blog to earn passive income.

How Much Do Agents Get Paid?

When working as a travel agent, your income isn’t tied to specific payroll ranges. Instead, you need to be excellent at what you do and convince people.

When interacting with clients, being their travel advisor is not enough. Be sure to contact your client after their trip is over to get their feedback. By doing so, you can stand out as a concerned agent who is not after their money but their satisfaction.

Also, insist on the importance of referrals since a satisfied client will likely tell their experiences to others. You are also likely to score more clients and sell more packages by being trustworthy.

Learn More About Becoming a Universal Travel Agent Today

The travel industry is a lucrative field for passionate travel enthusiasts. However, knowledge is vital if you want to become a Universal travel agent.

This will ensure you don’t encounter disappointments later. The above guide shows what to know about becoming an Universal travel agent.

Are you passionate about the travel industry and want to become an agent? Join us today and become an expert travel agent with Fun Park Go.

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Universal Studios

Confidential - for internal use only, general information.

Vax Website

Universal Partner Community

In order to purchase tickets or book vacation packages to Universal Orlando and Universal Studios Hollywood, you will need an account on Vax.

Website: Vax Vacation Access

Agency Number: 9729747966

Universal Travel Agents Phone Line: 1-800-224-3838

Exclusive theme park benefits for hotel guests

The following benefits are available to guests who stay at a universal orlando hotel:.

Early park admission to The Wizarding World of Harry Potter or Universal's Volcano Bay (valid theme park admission required)

Complimentary merchandise delivery to your hotel from shops across Universal

Free water taxi & shuttles

Resort-wide charging privileges with your room key

Universal Orlando character appearances

Start your day with a wake-up call from one of your favorite Universal Orlando characters

These additional benefits are available to guests who book a stay at Loews Portofino Bay Hotel, Hard Rock Hotel, or Loews Royal Pacific Resort:

Free Universal Express Unlimited

Priority seating at select restaurants through Universal Studios Florida, Universal's Islands of Adventure, and CityWalk

What are the Universal Orlando hotels?

Universal's Endless Summer Resort - Surfside Inn and Suites

Universal's Endless Summer Resort - Dockside Inn and Suites

Prime Value

Universal's Cabana Bay Beach Resort

Universal's Aventura Hotel

Loews Sapphire Falls Resort

Loews Royal Pacific Resort

Hard Rock Hotel

Loews Portofino Bay Hotel

Booking/Quote Info:

Video Tutorials

How do I book a Universal hotel or tickets?

Login to Vax

Click "Suppliers" at the top of the page

Then click "Universal Parks & Resorts Vacations"

Then click the green button that says "Visit Supplier Showcase" under the appropriate destination (Orlando or Hollywood)

Use the Book Your Trip tool on the left sidebar to enter your travel information.

Choose the Vacation Package name (Note: Each vacation package has the option to include air). If you are purchasing tickets only, then scroll to the bottom of the list and select "Theme Park Tickets & Features Only".

Enter the party size and travel dates. Note: Even if you are only purchasing a 1-day theme park ticket, you need to select at least "1" under the "Number of Nights".

Based on your input, the website will recommend the best hotel and ticket package for your you.

From there, you can customize your package by:

Changing your hotel or ticket type (optional)

Selecting flights (optional)

Selecting enhancements or add-ons (optional)

Note: you can click on the name of the package component to see a detailed description.

When you are finished creating your package, check out.

Final payment is due 45 days before your client's check-in date

**You will need to click the "Email/Print Itinerary" button to send the confirmation to your client. This is not done automatically.

What are the different vacation packages?

Create your own vacation package.

Select the hotel of your choice and add theme park admission to enjoy Universal Orlando Resort theme parks.

The Wizarding World of Harry Potter - Exclusive Vacation Package

5-Night Hotel Accommodations

3-Park, 4-Day Park-to-Park Promo Ticket (valid for admission to Universal Studios Florida, Universal's Islands of Adventure, and Universal's Volcano Bay)

Early park admission to The Wizarding World of Harry Potter and Universal's Volcano Bay one hour before the park opens

Breakfast at Three Broomsticks and Leaky Cauldron

Shutterbutton's Photography Studio session (includes one commemorative DVD photo album and one exclusive designed 8"x10" photo print

Access to select live entertainment venues at CityWalk

Special themed keepsake box with items to get started, including:

Welcome letter

Travel planning guide

Set of luggage tags featuring Harry Potter, Ron Weasley, and Hermione Granger (one set of 3 per package)

Hogwarts Railway Lanyard

Halloween Horror Nights Hotel & Ticket Package

4-Night Hotel Accommodations

2020 Halloween Horror Nights Flex Plus 1 Night Free Promotional Ticket

3-park, 4-day park-to-park promo ticket (valid for admission to Universal Studios Florida, Universal's Islands of Adventure, and Universal's Volcano Bay)

Premier Vacation Package

5-Night Hotel Accommodations at one of the Premier Universal Orlando Resort hotels

Priority seating at select restaurants throughout the resort

Special discounts on VIP Tours, Blue Man Group and Mandara Spa ® at Loews Portofino Bay Hotel

Canadian Resident Vacation Package

Theme Park Admission to Universal Studios Florida, Universal's Islands of Adventure, and Universal's Volcano Bay

Exclusive Star-Worthy Vacation Package

Save $50 on a 4-Night Vacation Package when you pay with any American Express Card and use promotional code "UNIAMEX" at the time of booking

Access to the American Express Lounge

Theme park admission to Universal Studios Florida, Universal's Islands of Adventure, and Universal's Volcano Bay

Universal Partner Hotel Vacation Package

4-Night Hotel Accommodations at a participating Universal Partner Hotel

Roll, Room & Ride Vacation Package

Budget or Avis Rental Car

Hotel Accommodations

A "Universe of Savings" coupon book

Enjoy free prime parking upgrade at Universal Orlando Resort with Avis and Budget car rentals booked at Orlando International Airport. Payment for Universal Orlando Resort general admission parking is required.

How do I modify the theme park tickets on a vacation package?

Select the desired package, the number of guests in the party, and the dates of the vacation before clicking Search.

Once the desired hotel is selected and the itinerary opens, click on the green "Add Features" button.

Scroll down until you see "Universal Tickets". At this point all ticket products already included in the package will appear on the screen, along with additional ticket products available.

The amount of tickets corresponding to g uests in the party will automatically populate. To alter the amount of tickets included, select the desired amount in the drop down box of the desired product.

If you would like to change the ticket type, deselect the ticket type in the check box that corresponds to the ticket already selected.

To add another ticket type, select the ticket type that you would like to add

Ensure the desired product is selected in the check box on the right side of screen.

When finished, click the green Update Cart button.

What information is needed to purchase tickets or book a vacation package?

You will need all guest names, lead guest's phone number, lead guest's email address, payment information, and billing address.

Where do I find my commission?

On the check-out page, look on the righthand side of the page.

Click the link that says "Booking Administration". This is where your commission will be listed.

What types of tickets can I sell?

Park-to-park admission:.

3-Park Park-to-Park Ticket: includes admission each day to Universal Studios Florida, Universal's Islands of Adventure, AND Universal's Volcano Bay

2-Park Park-to-Park Ticket: includes admission each day to Universal Studios Florida and Universal's Islands of Adventure

Single Park Admission:

3-Park Base Ticket: includes admission each day to either Universal Studios Florida, Universal's Islands of Adventure, OR Universal's Volcano Bay

2-Park Base Ticket: includes admission each to either Universal Studios Florida OR Universal's Islands of Adventure

Unlimited Admission:

Includes 14 consecutive days of unlimited park-to-park admission each day to Universal Studios Florida, Universal's Islands of Adventure, AND Universal's Volcano Bay

Florida Resident Tickets

Seasononal passes, annual passes, how do i purchase stand alone theme park tickets.

Select "Theme Park Tickets & Features Only" in the PACKAGE TYPE from the dropdown menu on the left side of the page .

Select the number of guests in the party and the dates of the vacation before clicking Search.

After the itinerary automatically opens, scroll down to see all ticket media available.

To add tickets, select the desired amount of guests in the party in the drop down box of the desired product.

Enhancements:

Travel protection, cancel for any reason - $44.95 per person (ages 3+).

Cancel For Any Reason provides you the flexibility to cancel your client’s vacation for any reason up to 24 hours prior to departure.

Avoid all non-refundable fees for vacation cancellation prior to departure, for any reason

Credit for the full value of air tickets to use towards future travel

Click here for the Cancel for Any Reason FAQ Flyer

Dining Plans

With a Universal Dining Plan guests can dine at over 100 different locations with exclusive savings throughout Universal Studios Florida, Universal's Islands of Adventure, Universal's Volcano Bay and Universal CityWalk. Your clients can also enjoy a fun-filled breakfast featuring characters from Universal's Superstar Parade or an evening dining experience to remember with exceptional cuisine and unforgettable movie moments.

If your client purchases the dining plan online, they will need to visit a kiosk located at the front gates of any theme park to print their Dining Plan ticket .

Your client will then need to redeem their ticket for a Dining Plan card . They may pick-up their Dining Plan Card at the following locations:

The Dining Reservation Cart at any of the three theme parks

Any participating Universal Dining Plan Service location

The Universal Ticket Center Desk at any Universal On-Site Hotel

Universal Dining Plan ($63.89/adult; $24.49/child)

This dining plan can only be included with a vacation package. It includes one (1) table service meal, one (1) quick service meal, one (1) snack and one (1) non-alcoholic beverage per guest, per day. A table service meal consists of one entree, one dining plan dessert, and a non-alcoholic beverage. A quick service meal consists of one entree and a non-alcoholic beverage. Gratutity is not included. Click here to see a list of the participating Full Service, Quick Serv ice, and Snack locations.

Universal Dining Plan - Quick Service ($25.55/adult; $17.03/child)

This dining plan can be added to a vacation package or purchased as a stand-online product through Vax. It includes one (1) quick service meal, one (1) snack, and one (1) non-alcoholic beverage per guest, per day. A quick service meal consists of an entree and a non-alcoholic beverage. Click here to see a list of the participating Quick Service and Snack locations.

Universal Dining Plan - Quick Service plus Coca-Cola Freestyle Souvenir Cup ($31.94/adult; $23.42/child)

Guests can upgrade their Universal Dining Plan - Quick Service to include a Coca-Cola freestyle Souvenir Cup and enjoy FREE unlimited fountain refills at participating locations.

Other Dining Experiences

The wizarding world of harry potter breakfasts ($19.16/adult; $18.83/child).

Enjoy a traditional British breakfast at either Leaky Cauldron or Three Broomsticks. Advanced reservations are required. Enjoy your choice of one (1) breakfast platter:

Traditional English Breakfast

Porridge Breakfast

Continental Breakfast

American Breakfast

Pancake Breakfast

Marvel Character Dinner ($53.24/adult; $26.61/child)

Dine at Cafe4 with Captain America, Spider Man, Wolverine, Cyclops, Storm, and Rogue. Advanced reservations are required.

Rental Cars

Budget and Avis are the official car rental partners of Universal Orlando Resort and offer a wide selection of rental car options.

Airport Transfers

Universal's super star shuttle - on-site hotel transfers.

Roundtrip Pricing: $39/adult (ages 10+); $29/child (ages 3 - 9) One-One Pricing: $$23/adult (ages 10+); $18/child (ages 3 - 9)

Universal's SuperStar Shuttle offers Round Trip Transfers from Orlando International Airport (MCO) to the Universal Orlando Resort on-site hotels . This product can be added to any Universal Parks and Resorts Vacations package. This service also includes a Travel Wallet with pre-printed travel documents and tickets to be picked up at the new Hotel Transportation Desks, located on Ground Level of Orlando International Airport. **Shuttles can accommodate up to 25 passengers and may stop at other Universal Orlando Resort Hotels en-route to your hotel. Transfers are not valid to/from Sanford Orlando Airport. Those guests traveling with children five or under should make note of the need for a carseat when providing flight information.

Shuttle Location:

Guest with flights arriving between 7:00am and 8:30pm you will go to Baggage Claim (Level 2) to obtain your belongings and then to the Hotel Transportation Desk located on Level 1, Ground Transportation, of the terminal specified by your arrival airline. There you will be greeted by a Universal Orlando Representative and receive your Travel Wallet with pre-printed package contents and Universal's SuperStar Shuttle pick up instructions.

Guests with flights arriving before 7:00am and after 8:30pm will receive advance instructions to collect the Univeral's SuperStar Shuttle and Travel Wallet with pre-printed package contents.

Transfers to Universal Partner Hotels

Universal Parks & Resorts Vacations offers transportation from Orlando International Airport to any Universal Partner Hotel through Me ars . Select either a personalized meet and greet transportation service or an easy and affordable shuttle service for your clients.

Mears Motor Shuttle ticket counters are open daily from 08:00 AM to Midnight. If you arrive after midnight, simply proceed to the Mears Motor Shuttle Service Desks located on ground level (not baggage claim level – but one level below). The Mears counters are located inside the terminal towards the back walls, at either end of the counter. There will be a sign posted at the counter indicating to call the Mears phone number (the call will be forwarded to the Mears call center), and instructed to go outside to the curb and wait for a vehicle to pick them up. Guests do not wait inside the terminal, as the Mears driver is unable to leave the vehicle.

You will not receive coupons/vouchers with this purchase. To redeem your transfer, after you claim your luggage, proceed to LEVEL 1 (the Mears Motor Shuttle service counters are located inside the building behind the bottom of the escalator or directly across from the level one elevators), and simply present your valid photo ID. To redeem your transfer from your Orlando Area Hotel, please call 407-423-5566 24-hours prior to your flight time to arrange pick-up from your hotel.

Transfers to/from Walt Disney World

Take2 trasnfers to walt disney world hotels.

This shuttle service is provided by "Quick Transportation". Note: You or your guest must contact Quick Transportation to set-up your pick-up time ( 888-784-2522 or 407-354-2456). You may select one of these two options.

Walt Disney World Hotels to Universal Orlando Resort to Orlando International Airport: One-way transfer service from your client's Walt Disney World hotel to their Universal Orlando Resort on-site hotel. Plus one-way service from their Universal Orlando Resort on-site hotel to Orlando International Airport.

Orlando International Airport to Universal Orlando Resort to Walt Disney World Hotels: One-way transfer service from Orlando International Airport to your client's Universal Orlando Resort on-site hotel. Plus one-way service from their Universal Orlando Resort on-site hotel to their Walt Disney World hotel.

Round Trip Transfers from Walt Disney World

This is a personalized transportation service via taxi sedan/van. Shuttle service will be provided by "Quick Transportation". 407-354-245 6). You may select one of these options.

1-Day Round Trip Transfer

2-Day Round Trip Transfer

3-Day Round Trip Transfer

Reservation Modifications:

Am i able to make online modifications.

Yes, you can watch a video tutorial here or follow the steps below.

Click "Retrieve Reservation" at the top of the page.

You can retrieve a reservation with the reservation number or your client's first and last name.

From the results, select the reservation that you would like to modify

Once the reservation has been retrieved, scroll down to the "Itinerary Tools" box

Then click the "Modifications" tab

You will then be able to see the options that are available for modifying

How do I access the Universal training?

Universal training and marketing materials can be found on the Universal Partner Community website .

How to register

Go to the Universal Partner Community website .

At the bottom of the page, click "Not a member? Register here"

Fill out your name and email address

For "Industry ID", select "Company Code"

Use the code: 42UQ8B

Once your registration is complete, you can access the training program by selecting "Training" on the lefthand side of the screen.

Do we receive any benefits from Universal?

YES! However, you must have a valid CLIA card in order to take advantage of these benefits.

Once you complete the UniversalandU Certification, you will have access to:

One complimentary 3-Park 3-Day Park-to-Park Ticket

Four discounted (50% off) 3-Park 3-Day Park-to-Park Tickets (these can be used for yourself or for friends & family)

Hotel discounts

Discounted Blue Man Group tickets

Several of the documents below can be found under the "Sales Tools" section of Universal Partner Community website. These documents can be used for reference materials, vacation package flyers and tools to enhance your clients' vacation and help you earn more commission. You must be registered with the Universal Partner Community" to access these tools, training and more.

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Do I Really Need a Travel Agent at Universal Orlando?

By:   Jen Travis , a Marvelous Mouse Travels agent

As a Travel Agent I get into this discussion a lot with clients as well as family and friends.  At the end of the day my statement is always the same.  Just because you have a laptop doesn’t mean you shouldn’t have a travel agent to help you book a vacation, even to Universal Orlando. 

First of all as a travel agent, I have to train yearly to be certified to even sell Universal vacations.  Marvelous Mouse Travel Agents also attend periodic webinars and training sessions. Finally we attend onsite training that include resort tours so we are fully versed and educated so when a client is asking for the best options to meet their needs we can speak not only from what we see on a screen but from first hand experience!  We even create room tour videos so that you can see first hand the types of rooms and amenities we are recommending for your epic vacation. 

Another reason to connect with a travel agent again comes back to knowledge.  We have strong relationships with all of our vendors including Universal especially since we were the FIRST Diamond U-Preferred Travel Agency. If you run into an issue we know who to call.  If a promotion is going to be released we are on it and can usually apply it to your booking. Finally do not forget that Marvelous Mouse Travels has published 2 books all about Universal Orlando full of tips and tricks for a successful trip.  This again comes back to our hands-on training and experiences at the park which our clients will all tell you is invaluable.

Early Admission

PRO-TIP:   Did you know that when you book a vacation with Marvelous Mouse Travels regardless if you include a hotel or not you are guaranteed Early Park Admission? This is not a perk that you will get from Costco or some of these other third park ticket sellers.  Early Park Admission is an amazing benefit especially when you are trying to avoid long lines for some of the most popular rides at the park such as Hagrid’s Motorbike Adventure, Velocicoaster and Escape from Gringotts. 

Also when you purchase tickets from these third parties they do not share tips or provide assistance should something occur during your vacation. They will not help you with dining reservations or advise you on where to eat if you are Gluten-Free. Furthermore, there is no additional cost by booking with a Marvelous Mouse Travels vacation planner so why not connect with one of our amazing agents today! I will leave you with this thought:  would you buy a home without a realtor? No. Why not have a travel planner to help you with all your travel needs?!

Please reach out to  Jen , a travel agent with Marvelous Mouse Travels to plan your next vacation or you may contact Marvelous Mouse Travels.

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Travel to Nalchik, Kabardino-Balkaria, Elbrus region

Your personal travel guide in nalchik, kabardino-balkaria, elbrus region.

Chegem waterfalls

Chegem Waterfalls – Su-Auzu (translated from Balkar “water from the throat”) – a rare beauty pageant. On the right bank of the cliffs descend to the river Chegem noisy streams of water. Some of them were thrown out of the jets of small (finger thick) round holes in the rock and, describing an arc in the air, fall down. Others poured from a height of 30-50 meters in wide ribbon and before it reaches the river, breaks on ledges of cliffs, forming numerous water sparks. Illuminated by sun (by 10-11 o’clock of the day), waterfalls form a colorful rainbow.

In winter Chegem waterfalls hit by cold and wild beauty and, perhaps, even more beautiful than in summer. Ice pillars and columns of frozen jets and streams of water, like giant twisted candles, or stalactites, hang down to the river. Some of them, like a chandelier with crystal fringe hanging over Chegem. With their flowing water which turns into a mist before touches the coastal cliffs. Rock walls of the gorge are a cut rock strata making up the ridge.

Bottom of the gorge is located at 1000-1200 meters above sea level, and the height of the ridge more than 3,000 meters.The waterfall is formed by an underground spring water running down a limestone wall (travertin), covered by moss. Tufa is a variety of limestone formed when carbonate minerals precipitate out of ambient temperature water. The Geothermally heated hot springs sometimes produce similar (but less porous) carbonate deposits known as travertine.

Travertin is deposited from sweetwater. Travertine is a form of limestone deposited by mineral springs, especially hot springs. Travertine often has a fibrous or concentric appearance and exists in white, tan, cream-colored, and even rusty varieties. It is formed by a process of rapid precipitation of calcium carbonate, often at the mouth of a hot spring or in a limestone cave. In the latter, it can form stalactites, stalagmites, and other speleothems.

On the limestone which is percipated near a source thy can settle on it mosses and algae, which additional lime precipitates due the effects of chemical plants and due to the turbulence caused by them. The process is simply repeated over and over again, and contributes greatly to the porous nature of travertine. Circuit between layers outside the moss can be plant and other minerals.

To get more information about traveling around Nalchik,Elbrus, Kabardino-Balkaria, and taking part in my tours, follow my instagram @guidetonalchik ( https://www.instagram.com/guidetonalchik /) and write an email ⇒ [email protected]

https://www.geocaching.com/geocache/GC70ZA4_chegem-waterfalls?guid=e39a1b5f-30b4-4817-b742-98b4e6068712

Cherek canyon – Blue lakes, hot springs, towers

Travel Tips to Kabardino-Balkaria: More than Mt. Elbrus!

If you’ve traveled to the North Caucasus before, there is a good chance you’ve already been to Kabardino-Balkaria, and you didn’t even know it!  Kabardino-Balkaria lies in the center of the North Caucasus region, is home to Mt. Elbrus, but more than that is a treasure chest of travel possibilities.  Here is our guide to traveling through the republic of Kabardino-Balkaria, or 9 travel tips to this beautiful land:

1. How do I get there?

Kabardino-Balkaria hosts a large number of both foreign and Russian travelers every year, and has an improving infrastructure able to handle the incoming masses.  Let’s start with the obvious.  You might be a mountain climber or skier coming to enjoy the slopes of Mt. Elbrus.  That means you’re likely arriving on an airplane to Russia.  Here are your travel options:

A. Plane – We advise you fly into the Mineralni Vodi (MRV) airport in the Stavropol Region, which is about 45 minutes from the border of Kabardino-Balkaria.  MRV is the largest airport in the North Caucasus, and has daily direct flights to and from all 3 airpots in Moscow (SVO, DME, and VKO), direct flights from St. Petersburg, and several international flight routes as well, including from Istanbul, Dubai, Greece, Tel Aviv, and Bishkek.  The MRV airport has a growing infrastructure and is the most obvious choice to fly into if going to Elbrus.  From MRV, it’s a 2 hr. drive to Nalchik, and a 3.5 hr. drive to Mt. Elbrus.

That being said, the capital of Kabardino-Balkaria, Nalchik (NAL), also has a small regional airport with a daily flight to/from Moscow as well as weekly flights to Istanbul. As is to be expected in most smaller, regional airports around Russia, the service standard at a small airport like this will be minimal.  As a result, we recommend you flying in and out of MRV if able.  It’s a 2 hr. drive to Elbrus from Nalchik.  You can also fly into other regional airports which are 2 hrs. from Nalchik, such as OGZ in North Ossetia (Vladikavkaz) or IGT in Ingushetia (Magas).

B.  Car/Public Transport – If you have a car, are using a taxi, or are hitch-hiking your way to Kabardino-Balkaria, the region is accessible by a variety of roads and vehicles.  A major Russian federal highway E50 runs through Pyatigorsk into Kabardino-Balkaria, and can take you towards Mt. Elbrus, Nalchik, and deeper into the North Caucasus.  There are daily mini-buses, or “marshrutkas”, that travel to Nalchik from Pyatigorsk, Vladikavkaz, Grozny, and Magas, if you’re coming from a neighboring republic.  From the main Nalchik bus station, there is a marshrutka that goes to Terskol (i.e. Mt. Elbrus) daily around 12:30 pm; for that matter,  marshrutkas run daily into every valley of this beautiful republic.  For the seasoned international traveler, you can drive from the country of Georgia up the famed “Georgian Military Highway” through the heart of the Caucasus Mountains, cross the border into Russia at the “Verkhni Lars” border stop, and be in Nalchik in about 2.5 hours as well. 

Anyone traveling on their own should download the “Yandex” taxi app, which is Russia’s version of Uber, and has a very user-friendly app with affordable prices.  In smaller villages/towns where Yandex’s service doesn’t reach, just ask a local and they’ll direct you to a friend or relative who can taxi you where you need to go!

C.  Train – Kabardino-Balkaria is also very accessible by the famous cross-country Russian train system if that’s your preferred method of travel.  Almost all trains to the North Caucasus pass through Mineralni Vodi in the Stavropol region to the north, so make sure wherever you are coming from, Mineralni Vodi is one of the stops.  Despite Nalchik having a train station, the city is about 45 minutes from the main railway route that runs diagonal through the North Caucasus, and as a result it’s a bit convoluted to get a train directly to Nalchik.  That being said, the town Prokhladni is a regular stop on trains going to/coming from Baku, Makhachkala, Grozny, Nazran, and Vladikavkaz, so you can always hop off there and find your way by public transport or taxi.

2.  What are the best places to stay?

This list could get exhaustive, fast. 🙂  Let’s first look at an overview of the republic’s geography, followed by hotel recommendations:

A. Nalchik – This is the capital city of Kabardino-Balkaria, with a population of around 250,000.  Nalchik is growing and new, modern hotels are being built regularly.  Here are some of our recommendations:

-Modern and comfortable:  Azimut , Butik Otel

-Budget with less frills:  Hotel Rossia , Korona

You could comfortably spend a week in Nalchik, while doing day trips into Kabardino-Balkaria’s beautiful mountain valleys.

B.  Baksan Valley – This is the most traveled road in Kabardino-Balkaria, the road to Mt. Elbrus.  If you have questions about its safety because of travel warnings, please see our detailed blog here of the drive to erase any doubts or fears.  Needless to say, because of the draw of Mt. Elbrus, there are a huge variety of lodging options at the end of this valley, from 4-star to mid-range to budget to hostel.  Here are just a few we’ll recommend from our experience:

-Modern and comfortable 4-star-ish:  Azau Star , Kristall 139

-Budget with less frills 3-star-ish:   Laguna , Povorot

If you’re a mountain climber with your sites set on the summit of Elbrus, you’ll have to spend at least 3-4 nights at Elbrus’s famous base camp at 13,000 feet.  The “barrel huts” are not easy to book directly with, and we highly recommend you do your climb (and hence, have your bookings handled) through a trusted climbing company.  Here are two shelters at base camp we recommend:

-Modern and comfortable:  Leaprus

-Budget with less frills:  Heart of Elbrus Lodge

If you’re interested in climbing Mt. Elbrus and staying in these barrel huts, click  here  to see our climbing itineraries, pricing, and group dates.

C.  Chegem Valley – Chegem Valley is the adjacent valley to Elbrus’s Baksan Valley, and is famous for its beautiful waterfalls as well as being Russia’s top paragliding location.  The “ Paradrome ” has modest accommodations for those wanting to get to know this beautiful valley for a longer period of time.

D.  Upper Balkaria, or Cherek Valley – This is another beautiful mountain gorge not too far from Nalchik.  There is an authentic lodging complex in Upper Balkaria called Tau-El, with amazing local food for meals as well.

E.  Border Zone lodging – Several of Kabardino-Balkaria’s mountain gorges run into the border zone with neighboring country Georgia, i.e. an area that foreigners cannot enter without a special permit from the local government (often taking 2 months to receive).  There is a famous mountaineering lodge in Bezengi Valley, where several generations of Russian mountain climbers have honed their craft in the Caucasus Mountains.  Perpendicular to Baksan Valley (about 25 minutes from the base of Mt. Elbrus) is Adyr-Suu Valley, where there is a lodge for back-country skiers to stay, while trying their hands (and feet!) on the untouched snow of that valley.  Both these valleys require border permits for foreigners, but are possible to access for the more adventurous!

3.  Top cities to visit?

Most locals would agree that Nalchik is the main city of significance to visit in Kabardino-Balkaria, but let’s be honest, even more would say, “Just go to the mountains!”  Tirnauz is the capital of the Elbrus district, and is an interesting town to spend some time in, with its unique location in the mountains and place in Soviet history as a once-booming mining town.  The main thing to consider in visiting Nalchik and other cities in the lowlands, is the chance to experience Kabardian culture and food.  Whereas the deeper you go into the valleys, the more you’ll encounter Balkar culture and food.

4.  Best local foods to try?

There are 3 types of food that come to mind, when spending time in Kabardino-Balkaria:

A. Khychiny – This is one of the staple national dishes of the Balkar people, and what you’ll inevitably be served if guests of local Balkars.  It’s a thin buttery flat bread, sometimes cooked with fillings of cottage cheese, fresh greens, or potatoes.  It is often slathered in butter, but wow is that some tasty greasy goodness! 🙂

B.  Shashlik – Shashlik is a MUST for any visit anywhere in the North Caucasus!  Most people would agree that it’s the national food of the entire region.  Shashlik is meat shish kabobs; while pork and turkey can be found in some parts of the Caucasus, lamb or chicken are the preferred shashlik meats of choice in Kabardino-Balkaria. 

C.  Soup – No matter where you are in Russia, you’re sure to find a local soup that people love.  Kabardino-Balkaria is no different.  Especially in the winter months in the mountain valleys, there’s nothing better than to come inside from the cold weather and warm your body up to a bowl of hearty Caucasus soup.  Whether Georgian kharcho or local Balkar lakhman, make sure to try your hand at one of these soups with a side of fresh baked bread/lavash!

5.  Top Hole-In-The-Wall restaurants:

Of course, for a republic of this size, we’re bound to leave at least a few great local joints off our list, but here are a few to get you started. ***Note:  Restaurants in the North Caucasus are much better known for their food than their service, so prepare for tasty food, but manage your expectations about service:

-Elbrus – Kogutai Restaurant at Mt. Cheget – While this isn’t a hole-in-the-wall restaurant per se, it’s one of many to choose from in the Cheget tourist village, and we have found them to provide consistently good food and service.  Kogutai has a nice interior, and maybe most important, an English-language menu with good pictures. 🙂  There also is a nice outdoor patio with fantastic views of the surrounding mountains.

-Nalchik #1 – Tameris Restaurant – This is a cafe with a relaxed atmosphere in the capital Nalchik.  Local tour company Elbrus Elevation has taken foreign groups there on multiple occasions and always had good experiences.  Address is ul. Kuliyeva 3. 

-Nalchik #2 – Cafe-Bar Oasis – You have to know where this restaurant is to find it, but once inside, you won’t regret it!  There is a unique cafeteria-style ordering process, that includes several dishes being cooked on the spot once ordered.  You can sample local Kabardian dishes here.  The seating area is very modern and a pleasant atmosphere to have a meal in.  Address is ul. Kuliyeva 2. 

-Upper Balkaria – Tau-El Restaurant – This is the restaurant part of the Tau-El Tourist Complex in Upper Balkaria.  Whether spending the night or just passing through, make sure to stop here for a meal!

6.  Must-See Sites

This republic is so chock full of “must-see” destinations, it’s impossible to narrow the list down.  Here are just a few suggestions to get you started: (***Mt. Elbrus is a no-brainer and we’re assuming that’s on your list)

A. El-Tyubu and Paradrome – This is an amazing area towards the end of Chegem Valley.  Many tourists visit the famous Chegem Waterfalls and don’t drive any further down this gorge, which really is a shame.  El-Tyubu is a picturesque Balkar village with several historical sites to see, including some ancient mausoleums.  The real gem of the area, though, is the Paradrome , which is Russia’s premier paragliding destination.  The combination of the scenic surrounding mountains and constant winds produces almost daily conditions to sail through the beautiful Caucasus sky.  Highly recommend!

B.  Upper Balkaria – Also known as Cherek Valley, the entire drive to the actual village of Upper Balkaria is one big destination.  First, you can spend time at the 3 consecutive “ Blue Lakes ”, one of which is one of Russia’s deepest lakes with an underground spring.  Then, the drive itself becomes an adventure, as you pass by steep rock walls with a huge drop-off on the other side.  If you’re able to walk this part of the road, that is a bonus!  Once you’ve made your way through the valley walls, the region opens up into a beautiful panoramic view.  Many years ago, there were multiple villages in this region, but they’ve since been condensed into one main village.  You can see some of the ancient Balkar towers that their ancestors used to live in as well.

C.  Djili-Suu – Although hard to pronounce and not easy to get to, Djili-Suu is one of those places in the North Caucasus that people rave about that you “have to” visit.  It’s actually on the North side of Mt. Elbrus, and more accessible from the Mineral Waters region (2 hrs. from Kislovodsk).  The base camp for Elbrus climbers summiting the mountain from the North side is at Djili-Suu.  This area is famous in Russia for its numerous natural healing springs, as well as unique climate conditions that make for beneficial, long holidays for seeking a respite from their daily grind.  There are wide swaths of land available for camping, with probably the most unrivaled views of Mt. Elbrus in the North Caucasus.  Make sure to check this out!

7.  Off-the-beaten path destinations

A. King’s Waterfalls (Tsarskie), or Gedmisht – Probably the valley in Kabardino-Balkaria with the least amount of hype is the Malka Valley, which is the northernmost valley and mainly runs through the Kabardian lowlands.  At the point where the villages end, though (Khabas), the asphalt turns into dirt and the hills start to rise, culminating with the incredible King’s Waterfalls, or as one friend put it, Avatar Waterfalls.  These stunning waterfalls are best visited in the early summer, when everything is lush green and the water flow is strong, with many streams of water flowing down the earth’s surface.  The different colors are incredible and it’s hard to look away.  Once you’ve enjoyed the waterfalls, enjoy a meal of shashlik at one of the nearby lunch huts.  Having an off-road vehicle is ideal to visit these falls, but worth the time and effort!

B.  One-seater chair lift at Elbrus – As the infrastructure at Mt. Elbrus has modernized, some of the more “authentic” experiences have gone to the way-side.  This is one experience still available, though!  From the 2nd (11,000 ft.) to 3rd level (12,500 ft.) of Mt. Elbrus (whether skiing, going to base camp, or just touring), there is a single-seater chair lift for 100 rubles each way (less than $2).  This is an amazing experience if you have the time.  It’s 8-10 minutes each way, and a surreal experience of the majestic Caucasus mountain range surrounding you, skiers silently passing you by underneath, and in general enjoying the silent expanse of nature all around.  The chair lifts are from the Soviet times and so it feels like something from a different era.  For mountain climbers, the newer group cable car gives better access to most of base camp, but several huts are pretty close to this chair lift, so it still may be a good option for you.

C.  Abandoned Mines above Tirnauz – Tirnauz is about 1 hr. from Mt. Elbrus, and a town everyone drives through to and from the mountain.  Although today it looks old and half-abandoned, it was a booming mining town in the 20th century.  About a 45-minute drive above the city with an off-road vehicle, you can see the remains of the mining operations.  Learning about this history combined with the breath-taking views of the Baksan Valley and even into Georgia, you’ll wonder why more people aren’t visiting this place.  This is a great spot to see eagles soaring in the sky, as well as admire the Soviet city plan of Tirnauz from above.

8.  What do I need border zone passes to visit?

In Russia, any area within 5-10 km of a neighboring country, without a clearly delineated border (i.e. in the mountains) is considered a special border zone, and patrolled by Russian border guards.  This area IS accessible to all Russian citizens with their passports, but is NOT legally accessible to foreign citizens UNLESS you have a special permit from the FSB (Federal Security Bureau).  These permits are accessible, either through a tour operator or local friend, but require you to submit your application 45-60 days in advance.

Areas in Kabardino-Balkaria that are worth a visit if you have a border zone pass:

A.  Bezengi Wall – This is at the end of the Bezengi Valley, and holds a place of lore among Russian mountain climbers.  Many mountain guides go through training in this valley.  Five of the Caucasus Mountain’ range’s highest seven peaks are a part of the Bezengi Wall, so you can imagine the draw it has for climbers. There are great areas for trekking and camping in this area. 

B.  Adyr-Suu Gorge – This remote valley runs perpendicular to Baksan Valley and is about 25 minutes from the base of Mt. Elbrus.  It’s marked at the entrance by a relic of the past, a car lift from Soviet days that auto-cranks your car (and you) about 50 meters up the mountain.  After 45-60 minutes of driving on gravel road, the gorge opens up into a flat valley with a beautiful view of the surrounding mountains.  The Adyr-Suu Alpine Lodge is at the end of this valley and where back-country skiers base out of during the acclimatization phase of their Mt. Elbrus ski tours.  This is truly a place where you can experience untouched powder!

C.  Mt. Cheget (Elbrus) – Cheget is a neighboring mountain to Mt. Elbrus and where many climbers will acclimatize, both at its base and while doing some hikes.  It also is famous in Russia for its free-ride terrain for more experienced skiers.  Standard access to the chair lifts and mountain are available to all (i.e. mountain climbers don’t need to worry about accidentally crossing into the zone), but anyone wanting to summit the peak of Cheget OR visit the beautiful Cheget Lake needs a border permit. 

Foreigners violating the border zone areas is considered a serious offense in Russia; make sure to do your due diligence if wanting to visit one of these areas!  We highly recommend using a local tour operator and always traveling with a local person if visiting one of these areas.

9.  Any cultural “do’s” or “don’t’s” to be aware of

Kabardino-Balkaria is a fascinating republic with a combination of traditional and modern society.  The more you interact with local people, the more you’ll see a mixture of Muslim faith, post-Soviet mentality, and ancient local traditions all wrapped together.   

Kabardians mainly live in the lowlands (Nalchik, Baksan, and lowland villages), while Balkars primarily live in the mountain valleys (Elbrus, Chegem, Upper Balkaria, etc.).  There is a large population of Russians in the region as well.  Foreigners visit every area of the region regularly, and so local people are used to and will welcome your presence.

Come with an open mind to learn about these peoples, their traditions, and their land.  You won’t regret your trip to Kabardino-Balkaria!

***Want to learn more?  Here are several self-published resources from the podcast “ CaucasTalk ” related to Kabardino-Balkaria:

– Travel Tips to Kabardino-Balkaria (audio version of this blog)

– History of Mt. Elbrus (Part 1)

– History of Mt. Elbrus (Part 2)

– Interview with Local Elbrus guide

– Climbing Elbrus: Interview with American guide

– Who are the Kabardians? (Part 1)

– Who are the Kabardians? (Part 2)

– Skiing in the North Caucasus (Elbrus and more)

READY TO EXPERIENCE KABARDINO-BALKARIA FOR YOURSELF?

Where to find us.

• +1 704-810-4296
• [email protected]
• 1578 Pine Creek Rd., Gastonia, NC 28056

Travel Information

• We no longer offer travel services to Russia. See Caucasus Quest Tours for new destinations
• Is it Safe to Travel to the Caucasus in 2024?
• Climbing Kazbek & Kilimanjaro: Comparing two 5,000+ meter peaks
• How to Train to climb Mt. Kazbek in Georgia

Our Elbrus Climbing Tours

• Climb Elbrus South Route
• Climb Elbrus North Route
• Climb Elbrus & The Capitals
• Climb Elbrus & The Caucasus

Russia Cultural Tours

• Capitals of Russia
• Lake Baikal on Ice
• Delightful Dagestan
• Heart of the Caucasus

ALL Travel Services to Russia and Mt. Elbrus have been indefinitely suspended as of Feb. 2022.

Explore our new tour branch Caucasus Quest to climb Mt. Kazbek (5,054 meters) in Georgia or for immersive cultural touring experiences in Georgia, Armenia, and Azerbaijan.