princess cruise line suites

Princess Cruises ship cabin and suite guide: Everything you want to know

Is a balcony cabin a must for you when you cruise? Princess Cruises could be your line.

The California-based brand was a pioneer in adding a large number of balcony cabins to ships, and even its oldest vessels are loaded with balcony cabins — something that can't be said for many of its rivals.

On the flip side, Princess offers relatively few suites on its ships compared to some of the big-ship lines with which it most directly competes, including Celebrity Cruises , Norwegian Cruise Line and Royal Caribbean. Just 46 of the 1,830 rooms on the line's recently unveiled Discovery Princess are suites, for instance. Believe it or not, that's an improvement from earlier vessels in the same series, some of which have as few as 36 suites.

For more cruise guides, news and tips, sign up for TPG's cruise newsletter .

Princess also isn't known for enormous and amenity-filled suites.

What this means is there aren't a lot of ways to live large on a Princess ship or pack a lot of people into a single accommodation. Until the debut of Sky Princess in 2019, the line didn't have a single cabin that could accommodate more than four people.

That said, on Princess ships, you can often create larger living spaces by booking two connecting cabins.

A Princess Cruises cabin primer

As is typical for many cruise ships, Princess vessels offer cabins in four broad categories: Windowless "inside" cabins, ocean-view cabins, balcony cabins and suites.

As noted above, a significant portion of cabins on all Princess ships are balcony cabins — the category of cabin that everyone wants these days. About 80% of the 1,834 cabins on Princess's six-month-old Enchanted Princess are balcony cabins or suites with balconies, for instance. Compare that to the 72% of cabins on Royal Caribbean's four-year-old Symphony of the Seas that are balcony cabins or suites with balconies.

Notably, every single cabin facing the sea on three of the newest Princess ships — Royal Princess, Regal Princess and Majestic Princess — has a balcony. These three vessels are completely devoid of ocean-view cabins (cabins facing the sea that only have a window). That's relatively unusual in the world of big mass-market ships — the niche of cruising in which Princess plays. It's more common with luxury cruise vessels.

Related: The ultimate guide to Princess Cruises ships

At the same time, as noted above, Princess vessels have fewer suites than you'll find on the ships operated by such big-ship brands as Royal Caribbean and Celebrity.

Here's a breakdown of the broad cabin categories on Royal Princess, which is typical of the line's newer ships (it's the prototype vessel for the line's new, six-ship Royal Class series):

Inside cabins: 342 (19%) Ocean-view cabins: 0 (0%) Balcony cabins (including mini-suites): 1,402 (79%) Suites: 36 (2%)

On older Princess ships (and, in general, all older cruise ships), there are fewer balcony cabins. However, the ratio of balcony cabins to non-balcony cabins is much higher on older Princess ships than it is on older vessels at many other big-ship lines. An impressive 72% of the 1,000 cabins on Princess's 2003-built Coral Princess, for instance, are balcony cabins.

On Coral Princess, inside cabins and ocean-view cabins only make up 26% of all rooms. A breakdown of the cabin categories on that ship:

Inside cabins: 108 (11%) Ocean-view cabins: 157 (16%) Balcony cabins (including mini-suites): 719 (72%) Suites: 16 (2%)

The takeaway here is that you'll have an easier time locking down a balcony cabin on a Princess ship — even an older Princess ship — than you will when booking many of the ships operated by competing big-ship lines.

Just note that you'll want to book early if you're aiming for a suite on a Princess ship since there are so few of them. Note, also, that suites tend to sell out early on cruise ships in general. An old saying in the cruise industry is that "ships sell from the top and the bottom." That is, the first cabins on any vessel to sell out are the most expensive cabins, which are the suites, and then the least expensive cabins, which typically are the inside cabins. The mid-priced "middle" cabins sell last.

Design-wise, Princess's cabins and suites are fairly basic and comfortable, if not super stylish.

When it comes to rooms, Princess is sort of the Marriott of the big-ship cruise world. Its rooms are comfortable and functional, but a bit bland. Avant-garde style is not a Princess thing.

Inside cabins on Princess Cruises ships

These are the cabins you stay in when you're on a tight budget. On any Princess ship, they are almost always the least-expensive option when you're booking a cabin. You often can save considerable money by booking an inside cabin versus an ocean-view or higher-level cabin.

What you'll give up, of course, is that ocean view. Your room will have four walls and no windows offering a glimpse of the outside world.

You'll also be in a relatively small room. The typical inside cabin on the new Discovery Princess measures 166 square feet, with some as big as 175 square feet. By comparison, the typical balcony cabin on Discovery Princess measures 181 square feet, not including a 41-square-foot balcony (for a total of 222 square feet).

Still, the inside cabins on Princess ships are bigger than the inside cabins on ships operated by some of the line's main competitors.

Related: The 5 best destinations you can visit on a Princess ship

Inside cabins on Royal Caribbean's Symphony of the Seas, for instance, measure just 149 square feet — quite a bit less than the inside cabins on Discovery Princess.

Note that older Princess ships sometimes have smaller inside cabins than newer Princess ships. On the line's 2003-built Coral Princess, inside cabins measure just 156 to 166 square feet. On the line's 1998-built Grand Princess, most inside cabins are 160 square feet (some wheelchair-accessible inside cabins on Grand Princess measure 182 square feet).

Many inside cabins on Princess ships have pull-down bunks that will allow for up to four people to stay in the rooms.

Ocean-view cabins on Princess Cruises ships

With an ocean-view cabin, you get a window looking out to the sea, but not an attached balcony where you can sit outside and enjoy the fresh air.

As noted above, three of Princess's newest vessels — Royal Princess, Regal Princess and Majestic Princess — don't have a single ocean-view cabin. Every outward-facing cabin has a balcony. However, you'll find ocean-view cabins on the line's older vessels and also on the line's three newest ships, Discovery Princess, Enchanted Princess and Sky Princess.

In general, ocean-view cabins on the Princess ships that have them are a tad bigger than the inside cabins found on the same vessels. On the line's Emerald Princess, for instance, the typical ocean-view cabin measures 178 square feet. The typical inside cabin on Emerald Princess measures 163 square feet.

On many Princess ships that have ocean-view cabins, the rooms are mostly found just above the promenade deck, where the lifeboats hang, and have obstructed views. You'll also sometimes find a few ocean-view cabins at the back of Princess vessels, facing the wake.

Related: The 3 classes of Princess ships, explained

On the line's two Coral Class ships — Coral Princess and Island Princess — there are a few "premium" ocean-view cabins that measure a more spacious 212 square feet. If you're the kind of traveler who needs a lot of space, these rooms can be a good choice.

There also are a handful of "premium" ocean-view cabins on the new Discovery Princess, Enchanted Princess and Sky Princess that measure 172 square feet and have unusual slanting windows.

Balcony cabins on Princess Cruises ships

Balcony cabins are what everyone wants these days, and Princess is delivering with huge numbers of balcony cabins on all its newest ships. On the line's new Royal Class series of ships, which began debuting in 2013, nearly 80% of rooms are balcony cabins.

On these newer vessels — Royal Princess, Regal Princess, Majestic Princess, Sky Princess, Enchanted Princess and Discovery Princess — the typical balcony cabin has an interior space of 181 square feet plus a balcony that measures 41 square feet (for a total of 222 square feet). However, there also are bigger "premium deluxe balcony" cabins that can measure as much as 233 square feet on the inside (not including the balcony). Some of these have larger-than-normal balconies that can stretch the total square footage to 312 square feet.

In addition, the Royal Class vessels have even larger balcony cabins that Princess calls mini-suites. Including their balcony space, these cabins measure anywhere from 299 to 329 square feet. While these mini-suite cabins have the word "suite" in their name, we are including them in the balcony cabin category as they generally resemble very large balcony cabins vs. true suites.

Related: Everything to know about the Princess Captain's Club loyalty program

The typical Princess balcony cabin has twin beds that can be converted into a queen bed, a built-in desk with a chair and a built-in miniature refrigerator. In addition to beds, a desk and a miniature fridge, premium balcony cabins have a seating area with a sofa bed that can be used for a third passenger in the room. Some also have a pull-down bunk that can accommodate a fourth person.

Suites on Princess Cruises ships

As mentioned above, Princess ships generally have fewer suites than the ships operated by some of its biggest competitors. The line also isn't known for particularly giant suites.

Princess's three newest ships — Discovery Princess, Enchanted Princess and Sky Princess — have the line's first truly large standalone suites, dubbed Sky Suites. There are two of them on each of the vessels, and they measure a generous 1,792 square feet (though more than half of that space is taken up by a huge wraparound balcony). With two bedrooms plus a living room with a pullout sofa, the Sky Suites are the first Princess accommodations designed for up to five people.

Still, even the Sky Suites on Discovery Princess, Enchanted Princess and Sky Princess aren't the sort of truly epic suites with huge interior living spaces that you'll find on the latest ships from such competitors as Celebrity and Royal Caribbean. The latest Celebrity vessels, for instance, offer so-called Iconic Suites that have twice as much interior space as the Sky Suites.

If you're the kind of cruiser who is only happy in a cabin of truly giant proportions (and are willing to pay up for it), Princess probably isn't your line.

Still, you'll find at least a few suites of a decent size on every Princess ship. The line's seven Grand Class vessels each offer two "family suites" at their fronts that can be created by connecting a mini-suite with an adjacent inside cabin to create a six- to eight-person complex.

Each of the line's Royal Class ships (the line's six newest ships) has at least 36 suites.

Related: 7 reasons you should splurge for a suite on a cruise

Bottom line

Princess offers a relatively wide range of cabins on its ships, including lots of the sort of cabins that everyone wants — balcony cabins. If you're a fan of balcony cabins, you'll find plenty of options on Princess ships, including standard size balcony cabins and bigger "premium" balcony cabins. You'll also find a lot of larger "mini-suite" balcony cabins on Princess ships. However, you won't find a lot of truly large suites with multiple rooms.

Planning a cruise? Start with these stories:

• The 5 most desirable cabin locations on any cruise ship
• The 8 worst cabin locations on any cruise ship
• A quick guide to the most popular cruise lines
• 21 tips and tricks that will make your cruise go smoothly
• 15 ways cruisers waste money
• 12 best cruises for people who never want to grow up
• What to pack for your first cruise

Add an Element of Luxury to Your Stay

Choose a luxurious Mini-Suite with balcony * which is substantially larger than a Balcony stateroom and receive a complimentary welcome glass of bubbly. Mini-Suites include a separate sitting area with sofa bed and two flat-panel televisions. For families or groups needing a little extra space, Mini-Suites offer an appealing and affordable option.

*Some suites have windows rather than balconies and are labeled as Mini-Suite No Balcony.

• Approximately 323 sq. ft., including balcony
• Balcony with 2-4 chairs, table and ottoman
• Bathroom tub and massage shower head
• Floor-to-ceiling sliding glass doors
• Separate sitting area with sofa bed & coffee table
• Complimentary welcome glass of bubbly on embarkation day
• Luxury mattress topper and pillows
• Two flat-panel televisions
• Comfortable queen or two twin beds ▲
• Refrigerator
• 100% cotton, high-thread count linens
• Spacious closet
• Desk with chair
• Hair dryer & bathroom amenities
• Digital security safe

▲3rd/4th berths available in select cabins.

Photos, floor plan diagrams, and amenities represent typical arrangements and may vary by ship. Certain stateroom categories may vary in size and configuration by ship. Square footage varies based on stateroom category and deck location.

• CruiseMapper
• Cruise news
• Cruise Industry

Princess Cruises revolutionizes main dining with 3 unique options

Princess Cruises has unveiled a significant enhancement to its main dining options across its fleet, aimed at providing guests with increased flexibility and choice in their dining experiences. This enhancement introduces 3 distinct table service options – Traditional, Reservable, and Walk-in Anytime – complemented by the brand's exclusive OceanNow location-based service.

In an effort to cater to individual preferences and offer personalized service, Princess will allocate separate dining rooms on each ship for the three table service options. One dining room will be dedicated to traditional dining, offering both early and late seating every evening. Another will provide reservable dining times, while a third will offer open seating to accommodate walk-ins anytime. These options seamlessly integrate with Princess's OceanNow service, allowing guests to order anything, anytime, and have it delivered anywhere onboard.

The decision to make all dining formats available fleetwide follows the success of this approach already implemented aboard the new Sun Princess . The ship introduced a 3-story dining room, with each floor dedicated to a different dining option.

Beginning April 15, 2024, the new dining approach will launch on Princess voyages departing September 14, 2024, and beyond. To facilitate the transition, main dining reservations made for voyages sailing on or after September 14, except for Sun Princess, will be canceled. Existing reservations for voyages through September 13 will remain unaffected.

Starting June 17th, guests with bookings will have the option to use the app before their voyage to select between traditional seating in a dedicated dining room, where they will have the same waiter, table, and time each night, or flexible dining in either the Reservable or Open Seating dining rooms.

These changes do not impact guests booked in specialty dining restaurants or those in suite or reserve collection accommodations, as they already have access to dedicated dining rooms where reservations are not required.

Bigger ship, better views: 3 takeaways from Princess Cruises' newest vessel

I was rushing to make my dinner reservation on Princess Cruises’ new ship. But when I arrived at the restaurant, the view made me stop.

From the windows at the sushi eatery Makoto Ocean – part of a sphere-shaped structure near the middle of the vessel – I saw the sun sinking below the horizon, a reddish-orange dot on the Mediterranean Sea. The Sun Princess facilitates scenes like that by design.

“We wanted to make sure that within how we designed the (venues) and placed the furniture, we gave maximum opportunity for our guests to be able to celebrate those outward views,” Denise Saviss, Princess’ vice president of entertainment experience, told USA TODAY. “It is really, really unique to have so much glass on the ship.”

Start the day smarter. Get all the news you need in your inbox each morning.

That was one of several striking features during a recent sailing (the ship is now cruising the Mediterranean before it moves to the Caribbean in October). Here are three takeaways from the first in the line’s aptly named Sphere Class.

1. The design showcases views at sea and in port

Makoto isn’t the only venue that offers that kind of view.

Other spaces inside the Sphere – which also houses lobby-slash-entertainment venue The Piazza – feature similarly sweeping vistas across decks 7, 8 and 9. I watched the light sparkle on the water while I sipped coffee one morning at International Café, and patrons dining at Alfredo’s Pizzeria can take in the scenery during their meal from many seats.

That’s also true elsewhere on the ship. At Horizons Dining Room, floor-to-ceiling windows face the ship’s wake. At the other end of the vessel, the Dome, a geodesic structure that Princess has said was inspired by the hills of Santorini, is like a massive solarium.

The space – which will also host shows including acrobatics – has multiple tiers of loungers, an indoor-outdoor pool and the Cascade Bar (which comes in handy for cooling off, as it felt a bit muggy in the Dome at one point on a sunny sea day).

The overall effect helped to bring the outside in.

2. The ship is bigger but still intimate

Sun Princess is the largest ship in the Princess fleet, and the 21-deck vessel can accommodate 4,300 guests. But that doesn’t mean everything is huge.

Given the scale of the offerings, a number of spaces on board feel notably intimate. One night, I walked to Good Spirits at Sea, a cocktail bar crafted in partnership with mixologist Rob Floyd that also hosts classes, and thought I was lost before stumbling upon it tucked around a corner on Deck 7. Inside, the 40-person venue offered a laid-back alternative to other more boisterous nightlife options.

On Deck 9, the ship’s buffet-like venue, The Eatery, gives way to narrower hallways toward the aft with backlit wood paneling and benches. At the end, they open back up to reveal specialty restaurants The Catch by Rudi and The Butcher’s Block by Dario (from Princess’ head of culinary arts, Rudi Sodamin, and in partnership with famed butcher Dario Cecchini, respectively).

Even the multi-configuration Princess Arena felt cozier than its near-1,000-guest capacity would suggest. I sat in the second-to-last row of my section for a performance by the vocal group ODY·C and was still close enough to see clearly.

3. The line leans into family-friendly activities

Part of Sun Princess’ expanded footprint has been used to broaden the line’s family offerings.

Park19, a new space on the ship’s top decks, features a variety of activities in an open-air setting. Saviss said the line worked to balance the interests of core customers and a growing family market “and make sure we're prioritizing spaces that everybody can enjoy.”

“There are some attractions that I think naturally, at first blush, people would say, ‘Oh, it's just for kids,’ but actually, the space is really comprehensive,” she said. “Our attractions are available for many different levels of ability and mobility.”

Those include Coastal Climb, an obstacle course that culminates in 360-degree views from The Lookout observation deck (the highest point accessible to guests on the ship, also reachable via elevator) and The Net ropes course.

On Sea Breeze, billed as the first Rollglider on a cruise ship, passengers will glide along the outer edges of the ship on an electric track (the ride will also be ADA-accessible, though Saviss said some mobility is required for maneuvering into the seat).

It’s as close as the ship gets to an amusement park (Princess’ version). “We're not running the rat race, if you will, of like, who can do it bigger, better,” Saviss said. “If you want to just have a really incredible bird's-eye view of Sun Princess, and in and around where the ship is sailing, you can do that. But there is an option to push a little lever while you're riding it and dial up the speed a bit faster, and then it does become a bit more thrilling.”

The ride was not yet available when I was on board, as the line moved through a testing, certification and training process, but is expected to open on April 27. Sun Princess’ original launch was delayed with the cruise line citing “additional technical work” needed at the shipyard, which pushed back the opening of some onboard amenities.

When is the best time to take a cruise?: We broke it down by region.

There is also a hammock area to chill when guests need a break, a recreational court that can host activities from pingpong to morning meditation, a jogging track and more. Elsewhere on board, guests will find the Firefly Park kids club and hangout spaces Neon Grove and The Underground for tweens and teens, respectively.

The reporter on this story received access to this sailing from Princess Cruises. USA TODAY maintains editorial control of content.  

Nathan Diller is a consumer travel reporter for USA TODAY based in Nashville. You can reach him at [email protected].

This article originally appeared on USA TODAY: Bigger ship, better views: 3 takeaways from Princess Cruises' newest vessel

• Regent Seven Seas Cruises

Best of Moscow by high speed train

By shuguley , February 15, 2014 in Regent Seven Seas Cruises

Recommended Posts

Sure would appreciate someone who has taken "Best of Moscow by high speed train" from St. Petersburg could please share their impressions of this shore excursion. From the description this sounds like a very long day.

Wondering how the 4 hour train trip was in terms of accommodations, etc. Also what time did you leave the ship and what time at night did you return? Were both legs of the trip on the high speed rail (I read that slower trains also travel the same tracks)?

My wife and I are considering this excursion. We thought that if we are making all the effort to go to Russia then how could we pass up going to Moscow, walking in Red Square, seeing St. Basil, etc.

Link to comment

Share on other sites.

If you are considering this on the 2015 June Baltic cruise on Voyager; my suggestion is don't. There is so much to do in St. Petersburg and although a train is one of my favorite ways to travel the time would be far better spent in St. P.

Thanks for the advice. Yes, this would be on the Voyager during the 2015 season but not yet sure exactly which cruise.

We did the Moscow excursion "on a different luxury line", but from your brief description it sounds very much like the same trip, so I will operate on that assumption. It is a VERY long day! We left the ship at 5:30 AM and returned at 12:30 AM. The highspeed train trip is comfortable, and while they call it "Business Class" it does not compare well to the equivalent class on say Rail Europe. When we did it in 2011, we did have highspeed both ways, and the trip back seemed much longer as the adrenaline and excitement had worn off!:D

Moscow itself is not that terribly different from any other big city in the world, but this Cold War kid never thought he would ever stand in Red Square, never mind walk the grounds of The Kremlin, or tour The Kremlin Palace, or see (but not visit) Lenin's Tomb, or visit The Armoury. But he did, and he loved every minute of it! Yes, it is a long day, and you barely scratch a scratch on the surface, but it is worth it. There is a tremendous amount to see in St. Petersburg, but every Baltic cruise goes to St. Petersburg, so you can go back if you choose to. Not every cruiseline offers you the chance to see Moscow.

I have not personally done this tour, but our last time in St Petersburg, the private guide that we hired for a day was leading the regent tour to Moscow on the high speed train the next day. He said it was way better than the previous alternative, which was flying to Moscow and back. He said that you actually got to Moscow faster because you didn't have to deal with airline checkin etc. it did seem like a very long day to me, and there is so much to see and do in st. Petersburg that I didn't consider doing it.

countflorida

We toured to Moscow from St. Petersburg via the hi-speed SAPSAN train last September, from a Baltic cruise on the Oceania Marina. You need to have a two-night, three day port call in St. Petersburg to take this tour because the tour typically leaves the ship around 5:00 - 5:30 AM and doesn't return until after midnight the next day. We didn't take the ship's tour; we made private arrangements with TravelAllRussia for three days of touring, the first and third days in St. Petersburg and the second day the tour to Moscow by train. Our cost for the private tour for three days was about the same as what the ship charged for the excursion to Moscow alone. There are a number of private tour agencies that operate in St. Petersburg and offer the Moscow train tours; we would strongly recommend them over the ship's tours.

All three days had private guides with car and driver. The second day, the driver picked us up at the ship and took us to the train, but we were alone on the train, and met in Moscow by the guide on the station platform. After our tour and dinner, we were brought back to the train and after the return train trip met by the driver and taken back to the ship. Because you are alone on the train you must have your own Russian visas.

If this is your first visit to St. Petersburg, I would agree there is much more to see there. We found Moscow somewhat a disappointment, particularly Red Square. The Kremlin and the cathedral in Red Square were also worth seeing. But the best thing we saw was the Moscow subway! I worked for the Washington Metro system back in the 1980s as it grew from 40 to 80 miles and although I was in the computer area, I learned a lot about the challenges of running a subway system. We used the Moscow system to get across the city from where we had dinner to the train station, and I was amazed at the cleanliness', speed of operation, the short headways maintained, and the courtesy of everyone involved. A very impressive experience!

We had been to St. Petersburg before, and so had the time to take a day and go to Moscow. Also, I really like trains, and the SAPSAN is a German train set running on Russian rails. Seats are like first class domestic air, spacious but not too plush or comfortable, but with enough room. Not too much recline, and almost 8 hours on the train in two shots is a lot for an old man. They come through and sell drinks, candy, etc. but the sellers don't speak English and no one around us helped, so we had just poor coffee once coming, and brought stuff with us for the trip back. Not too much to see from the train either, particularly on the return when it is night the whole way.

If you decide to go, take a private tour and avoid the overly expensive ship's tour. I'm glad we did it, but wouldn't bother to repeat the tour; we've seen Moscow.

Thanks so much to all of you for the thorough and thought insight. Yhe information you have provided is most helpful.

countflorida: Your detailed post is very helpful. We are not quite ready for a Baltic cruise but should do so within a year. Time enough to do our pre travel research, bookings and visa gathering.:) Thank you!

Emperor Norton

Sure would appreciate someone who has taken "Best of Moscow by high speed train" from St. Petersburg could please share their impressions of this shore excursion. From the description this sounds like a very long day.   Wondering how the 4 hour train trip was in terms of accommodations, etc. Also what time did you leave the ship and what time at night did you return? Were both legs of the trip on the high speed rail (I read that slower trains also travel the same tracks)?   My wife and I are considering this excursion. We thought that if we are making all the effort to go to Russia then how could we pass up going to Moscow, walking in Red Square, seeing St. Basil, etc.

I did this on Seabourn. IMO DONT. Take Aeroflop (er Aeroflot). The train has non folding seats where you are literally knee to knee with your fellow passenger (facing each other). Further they don't believe in air conditioning. It's also the worlds slowed bullet train. I think I would have found more enjoyment wandering around the St. Petersburg and Moscow airports.

Countflorida,

This is a little off topic,, however we had planned a river cruise in Russia but decided we would rather stay on land and have booked about two weeks with Travel-All-Russia using the private guide and driver. I'm curious as to how you found them as a tour company.

The guides they provided were fine. We had a different guide each of the days in St. Petersburg, but both were flexible, pleasant, knowledgeable and spoke English very well, as did the guide in Moscow, incidentally. She was a bit aloof, distant, not too friendly, but otherwise fine. In fact, she was the one who suggested taking the Metro, which unexpectedly became one of the highlights of the Moscow excursion. If I have a complaint with AllTravelRussia, it is with their plan and its execution (more later).

I had requested emphasis on World War II (in Russia, the Great Patriotic War) sites and info. In scheduling us, they weren't careful about dates and a couple of the sites we wanted to see were scheduled on the third day, after we'd been to Moscow. But both sites were closed that day of the week, and that info was readily available, right on web sites describing them. Also, the included meals (lunches in St. Pete, dinner in Moscow) were not what we asked for: light meals with some choices, so we could avoid things we didn't like and choose things we did like. My request was ignored; we were given full Russian meals with a fixed menu, no choice. On the first day, a fish dish was the entre, but I am allergic to fish. Fortunately, I had the e-mail I'd sent with me and showed it to the guide, and she was able to change my entre to chicken, which was very good actually. But we didn't want a 3-4 course lunches or dinner (in Moscow). We had the guide drop the lunch the third day, although we never got any credit or refund. But, particularly in contrast to the ship's tours, the prices were so reasonable we didn't worry too much about it.

The people who were on the ship's tour to Moscow saw us boarding the same train for which they were forced to queue up and wait on the way back, and asked us what we had done. I was candid and open so they were not happy when I explained what we had arranged and particularly what it had cost. Also, when we returned to the ship, we found they had laid on a late supper for those who had gone to Moscow, so up we went and had something. Well, it turns out the late supper was supposed to be just for those on the ship's tour, but we and others on 'independent' tours, there were a dozen or more of us, crashed the party, actually got there first, and they didn't realize it until the larger group arrived and there weren't enough tables/places set. By that time, the 'independents' had all gotten served and were eating; what could they do?

A couple from the larger group sat down with us and asked us about our tour, and they were the ones I told about our arrangement and its cost. They turned to others who’d been with them and announced the details, loudly enough so the whole room heard, which started a lot of bitching and complaining. I gathered they weren't very happy with the ship's tour to begin with, and this was the straw that broke the camel's back. We finished up and beat it out of there, but overheard later that one of the excursion staff came to check on something and ran into a real mess. I caught a cold on the trip, which forced me to bed the second day following in Tallinn, so by the time we reappeared we heard about the contretemps' but apparently no one recalled who started it, thankfully.

Because of what happened to us, I would probably not use AllTravelRussia if I were to go again, or if I did, I would be sure to get confirmation of every detail of the tour. They do have good reviews generally, and we were certainly helped by their visa department and liked the guides and drivers. Their weakness, I say now with full 20:20 hindsight, is that once the sales person who plans the tour, sells it to you and collects your money, he (or she) transfers the plan to their Russia office for implementation; there is no follow-up to make sure it gets done right. And that is where our problems arose; we paid for a custom tour but got a standard package with a few destinations switched, and no one checked them out, even to see when they were open the day we were scheduled to go. If you check every detail that’s important to you, it should be OK, but that’s a hell of a way to have to do business, in my opinion.

Thank you for the 20/20 hindsight observation on your Russian tour operator, and better priced than the ship's excursion cost.

Thanks very much for the feedback.

We had the same experience as you so far as price. We originally booked a Viking Cruise but, hearing some things about the river cruises that made us unhappy, looked into other options. T-A-R cost the same or less than a cruise and had us in hotels for 11 days. We opted for the private tour. They have three tour levels, based on hotels. We originally opted for the four star as it did not cost much more than the three star hotels. Finally we decided to throw it all in and upgraded to five star. In Moscow we will be at the newly opened Kempinsky which is two blocks from Red Square. In St. Petersburg it is the Grand Hotel Europe, one of the most vaunted luxury hotels in Russia. Location is important for us as the tours use up only part of the day so being in the center of everything for our independent touring is important. As with many other cities, the less you pay, the farther out of the center of town you are.

We have been working with our salesman in D.C. and he seems to get back to us with the changes we want. He recently returned from Russia so is up on everything. When I asked they said they paid the full TA commission if I wanted so I got my usual TA on board so he is watching our back and giving us that extra level of comfort. He also set up our air, which I know pays him little or nothing, and got us business class for much less than T-A-R wanted for economy, though it took working for a while with a consolidator. He's happy to get his 10 percent on this trip without having booked it. He also took care of the trip insurance. We've been doing a lot of research on the CC sister site Trip Advisor and will write a report there. We will, I guess, become a source of info for CC members after having spent 5 days in Moscow and 6 in SP.

• 4 months later...

scubacruiserx2

Anybody considering a day trip to Moscow from St. Petersburg on the Sapsan may want to look at our travelogue filled with pictures.

http://boards.cruisecritic.com/showthread.php?t=1927687

Very informative. Thanks dor sharing. Jeff

Please sign in to comment

You will be able to leave a comment after signing in

• Welcome to Cruise Critic
• ANNOUNCEMENT: Set Sail Beyond the Ordinary with Oceania Cruises
• ANNOUNCEMENT: The Widest View in the Whole Wide World
• New Cruisers
• Cruise Lines “A – O”
• Cruise Lines “P – Z”
• River Cruising
• Cruise Critic News & Features
• Digital Photography & Cruise Technology
• Special Interest Cruising
• Cruise Discussion Topics
• UK Cruising
• Australia & New Zealand Cruisers
• Canadian Cruisers
• North American Homeports
• Ports of Call
• Cruise Conversations

Announcements

• New to Cruise Critic? Join our Community!

Write Your Own Amazing Review !

Click this gorgeous photo by member SUPERstar777 to share your review!

Features & News

LauraS · Started 14 hours ago

LauraS · Started 16 hours ago

LauraS · Started Tuesday at 08:25 PM

LauraS · Started Tuesday at 03:59 PM

LauraS · Started Tuesday at 07:58 AM

• Existing user? Sign in OR Create an Account
• Find Your Roll Call
• Meet & Mingle
• Community Help Center
• All Activity
• Member Photo Albums
• Meet & Mingle Photos
• Favorite Cruise Memories
• Cruise Food Photos
• Cruise Ship Photos
• Ports of Call Photos
• Towel Animal Photos
• Amazing, Funny & Totally Awesome Cruise Photos
• Write a Review
• Live Cruise Reports
• Member Cruise Reviews
• Create New...