hospitality & tourism shsm

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At Sydenham we offer the Hospitality & Tourism SHSM in a unique combination of classroom and cafeteria experience in our very own Eagles Nest Cafe. Students will acquire and demonstrate skills in safe operation of industry equipment, food handling, safety sanitation, menu creation, food sales, cash handling and growing some of their own produce with hydroponic growing towers. Students have the opportunity to create daily specials for the Eagles Nest Cafe which is run for students by students. The program also offers in house and community catering services, offering another opportunity for students to learn professional skills and work habits. The students who enroll in the program will receive certifications in a wide range of professional development and industry standards. Students will also have the opportunity to work alongside the Green Industries and Communications Technology classes for other school wide initiatives.

Instructors

Beja Cassiano

[email protected]

Catherine Walsh

[email protected]

Potential Occupations

• Chef- Line Cook – Sous Chef • Baker – Pastry Chef • Hospitality & Tourism Sectors including, food & beverage, travel & tourism, lodging, recreation • Sales & Service – Restaurant/Hotel • Entrepreneur Management – Restaurant/Hotel

Sydenham High School

(613) 376-3612

2860 Rutledge Rd, Sydenham, ON K0H 2T0

Browse some great photos from our program!

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Specialist High Skills Major

Learn how students can graduate from high school with specialized skills, knowledge and certifications relevant to their chosen industry.

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About the specialist high skills major.

The Specialist High Skills Major ( SHSM ) is a specialized program that allows students to gain credits toward their Ontario Secondary School Diploma and focus their learning on a specific economic sector at the same time. The SHSM is a Ministry of Education approved program.

Students receive the SHSM seal on their diploma when they:

• complete a specific bundle of 8-10 courses in the student's selected field
• earn industry certifications like first aid and CPR qualifications
• gain important skills on the job through cooperative education placements

SHSM s are available in the following 19 sectors, many of which lead to well-paying skilled trades careers:

• agriculture
• arts and culture
• aviation/aerospace
• construction
• environment
• food processing
• health and wellness
• horticulture and landscaping
• hospitality and tourism
• information and communications technology
• justice, community safety, and emergency services
• manufacturing
• transportation

Ontario high schools have a variety of job skills programs to help meet the needs, interests and strengths of all students, engaging them in learning and preparing them for graduation, life beyond high school and the jobs of the future. Learn about other programs in schools that help students explore careers .

Benefits of a Specialist High Skills Major

Pursuing an SHSM can help students:

• customize their high school education to suit their interests and talents
• develop specialized knowledge and skills
• earn credits that postsecondary educational institutions and employers recognize
• gain sector-recognized certification and career-relevant training
• engage in STEM -related activities that develop innovation, creativity and entrepreneurship
• identify, explore and refine career goals and make informed decisions about their future
• transition after graduation to apprenticeship training, college, university or the workplace
• remain flexible, with the option to shift between pathways, should their goals and plans change

Graduating with an SHSM

Students who successfully complete an SHSM receive:

• an Ontario Secondary School Diploma with an embossed SHSM seal
• an SHSM record documenting their achievement
• formal recognition on their Ontario Student Transcript

Find an SHSM program

SHSM programs are available in all publicly funded school boards with high schools in the province.

Find SHSM programs by sector offered in Ontario publicly-funded English-language and French-language schools for the current school year.

For more information, please contact your school’s guidance or co-operative education department, or the SHSM coordinator at your school board.

Additional information

More detailed information about SHSM s in the Specialist High Skills Major policy .

• Specialist High Skills Major
• Agriculture
• Arts & Culture
• Construction
• Regional Construction
• Education / Non-Profit
• Environment
• Food Processing
• Health & Wellness
• Horticulture & Landscaping
• DIG IT! SHSM Horticulture
• Hospitality
• Justice, Community Safety, and Emergency Services
• Manufacturing
• Transportation
• Skills Overview
• 2D Character Animation
• 3D Architectural CAD
• 3D Character Animation
• Architectural CAD
• Automotive Service
• Carpentry (Team)
• Culinary Arts
• Electrical Installations
• Fashion Design
• Geographic Information Systems (GIS)
• Graphic Design - Presentation
• Graphic Design - Production
• Hairstyling
• Job Interview
• Job Skill Demonstration
• Landscape Design
• Mechanical CAD
• Photography
• Precision Machining
• Prepared Speech
• Restaurant Services
• Robotics Vex V5 (Team)
• Robotics (Team)
• Outdoor Powered Equipment
• TV Video Production (Team)
• Web Design & Development

Quick Guide

Career Opportunities

Pathways to SHSM

Required Components for SHSM

Interested in this SHSM?

Speak with a guidance counsellor or a technology teacher to get started!

Hospitality & Tourism SHSM

There’s no better place to learn about hospitality than in Niagara, one of the most popular tourist destinations in the world! Students will visit local venues to learn about everything from event coordination and marketing strategies to catering practices and customer service standards. This program provides access to industry professionals and opportunities to create connections at work placements which may serve as a gateway for students who are planning to study or work in this sector.

What Students can Expect:

Hands-On Learning

Industry-Relevant Certifications and Expert Connections

Clear Pathways to Your Dream Career

Benefits for Career Advancement:

Acquiring Specialized Expertise

Enhanced Employability

Foundation for Further Education and Entrepreneurship

Set Yourself Apart

With an SHSM under your belt, you're not just another student - you're a specialist. Employers are on the lookout for the skills and knowledge you'll possess, making you a standout candidate in a competitive job market.

Careers Opportunities

Apprenticeship training.

• Bakers 
• Butchers, meat cutters, and fishmongers – retail and wholesale 
• Chefs 
• Conference and event planners 
• Cooks 
• Accommodation service managers 
• Food service supervisors 
• Professional occupations in advertising, marketing, and public relations 
• Restaurant and food service managers 
• Travel counsellors 
• Biologists and related scientists 
• Dietitians and nutritionists 
• Inspectors in public and environmental health and occupational health and safety 

Work Experience

• Airline ticket and service agents 
• Executive housekeepers 
• Food and beverage servers 
• Food counter attendants, kitchen helpers, and related support occupations 
• Ground and water transport ticket agents, cargo service representatives, and related clerks 
• Hotel front desk clerks 
• Other customer and information services representatives 
• Other service support occupations 
• Pursers and flight attendants 
• Receptionists 
• Sales and account representatives – wholesale trade (non-technical) 
• Theatre, fashion, exhibit, and other creative designers 

Pathways for the  SHSM

Exploration (grade 9 and 10).

The following courses are recommended if you are considering enrolling in SHSM - Hospitality & Tourism:

• Exploring Technologies (TIJ 1O):  This Grade 9 course is recommended for all students following  SHSM  pathways that have a technological education focus. The course provides students with opportunities to explore a variety of technologies, including agriculture technology, by engaging in activities related to them.
• Career Studies (GLC 2O) and Discovering the Workplace (GLD 2O):  Some of the expectations in these Grade 10 courses provide opportunities for students to explore occupations and other postsecondary options in the sector and to participate in experiential learning activities.
• Hospitality and Tourism (TFJ2O):  This course is recommended for any Grade 10 student who is considering enrolling in an  SHSM –Hospitality and Tourism program.

Specialization (Grade 11 and 12)

To earn an Ontario Secondary School Diploma (OSSD) with an SHSM, students must complete the five required components.

First steps:  Students and their parents/guardians are encouraged to consult with guidance counsellors and teachers to select the courses that will enable students to pursue their goals.

Helpful tips: 

• Pursuing an apprenticeship?  The Ontario Youth Apprenticeship Program (OYAP) allows them to kickstart their journey while working towards their OSSD. 
• Attending University?  Students on the university pathway advised to complete the required cooperative education credits in Grade 11, ensuring flexibility in their Grade 12 schedules. 
• Technological education courses may be available as single-credit or multiple-credit options. Speak to your guidance counsellor or teacher for more information.

Required Components for SHSM  

1.     a bundle of nine grade 11 and grade 12 credits.

• Four major credits
• Three other required credits  from the Ontario curriculum. The three credits include:
• one in English
• one in Mathematics
• one in Science or Business Studies
• Two sector specific cooperative education credits

2.     Certifications and training experiences

Three (3) compulsory:

• CPR Level C – includes automated external defibrillation (AED)
• Standard First Aid
• Workplace Hazardous Materials Information System (WHMIS) 

Three (3) electives

For a full list of electives available at your school, please speak with a guidance counsellor or technological teacher. 

3.     Experiential Learning and Career Exploration Activities

Experiential learning and career exploration activities give students opportunities to explore, observe, participate in, and reflect on a variety of sector-specific experiences and careers. These activities also enable students enrolled in the SHSM to find out about the opportunities available in careers that interest them. These opportunities might include:

• a day-long observation of a skilled tradesperson in the agriculture sector (job shadowing)
• a one- or two-week work experience with a member of an industry association or a professional in the sector (work experience)
• attendance at a trade show, job fair, conference or another unique experience

4.     Reach Ahead Experiences

Reach Ahead experiences are learning experiences connected with the student’s postsecondary pathway in their selected sector. Students are provided one or more reach ahead experiences – opportunities to take the next steps along their chosen pathway. Some examples can include:

• visiting a conference or relevant workshop
• completing a dual credit course
• interviewing a post-secondary student enrolled in a sector-specific program
• observing a university or college class in a sector-related program
• interviewing an employee in the sector
• visiting an job site in the sector

5.     Sector-Partnered Experiences (SPEs)

Students engage with a sector partner and apply skills to gain insight into the relationship between this sector and ICE (innovation, creativity, and entrepreneurship), coding, and/or mathematical literacy.

Interested in becoming an SHSM student?

Talk to your teacher or guidance department today!

UN Tourism | Bringing the world closer

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A United Vision for Nature - 'Nature Positive' Report Marks New Collaborative Era in Travel & Tourism

• All Regions
• 22 Apr 2024

WTTC, UN Tourism and the Sustainable Hospitality Alliance join forces to support Nature Positive Tourism

The leading players of Travel & Tourism globally have published a landmark joint report setting out their joint plan to help halt and reverse biodiversity loss.

Launched on Earth Day 2024, "Nature Positive Travel & Tourism in Action" is the creation of the high-level 'Nature Positive Tourism Partnership, made up of the World Travel & Tourism Council ( WTTC ), the World Tourism Organization ( UN Tourism ) and the Sustainable Hospitality Alliance ( the Alliance ).

For years, UN Tourism has been at the forefront of integrating tourism into the broader UN biodiversity agenda, including supporting the work of the Secretariat of the Convention on Biological Diversity (CBD)

Developed in collaboration with specialist consultancy ANIMONDIAL, the report is the sector's pledge to support the implementation of the Kunming-Montreal Global Biodiversity Framework (GBF), the UN's Biodiversity Plan.

It presents more than 30 case studies of inspiring and progressive actions from around the world involving large and small businesses, national and local government agencies, civil society groups, and inter-sectoral partnerships.

By offering actionable guidance and insights, this report not only highlights the intrinsic link between biodiversity and tourism's resilience, but also empowers businesses to become stewards of nature.

Historic partnership for nature

Ms. Julia Simpson, WTTC President & CEO , said: "This historic partnership with Travel & Tourism heavyweights is a significant step in our collective journey towards a more sustainable and responsible sector. This report is not merely a publication but a movement towards integrating environmental stewardship into the core of travel experiences. As we celebrate Earth Day, let us heed the call to nurture and protect our destinations. Our sector's reliance on nature, coupled with our expertise in creating inspiring and memorable experiences, means we are ideally placed to be guardians of nature."

Mr. Zurab Pololikashvili, Secretary-General of UN Tourism , said: "For years, UN Tourism has been at the forefront of integrating tourism into the broader UN biodiversity agenda, including supporting the work of the Secretariat of the Convention on Biological Diversity (CBD). This pivotal new collaboration among key global players sets a robust framework for sustainable practices that not only drive significant impact but also exemplify the power of united efforts in conserving biodiversity. This report is a testimony to what we can achieve together for nature's preservation, inspiring a global movement towards more sustainable and resilient tourism."

Mr. Glenn Mandziuk, Sustainable Hotel Alliance CEO , said: "This report is a milestone for Travel and Tourism, representing our commitment as an industry to protect and conserve nature. The Alliance is proud to contribute to and collaborate on this insightful and action-orientated report which will bring tangible change to destinations around the world, supporting biodiversity.  Nature underpins our society, economies and indeed our very existence. The hospitality industry is today a leader amongst industries in its Nature Positive approach and this report signifies how much our industry understands the true value of nature."  

Expert-led coalition

Recognising that the sector has a critical role to play in protecting and conserving biodiversity, the Nature Positive Tourism approach is designed to be a touchstone for actionable change. It focuses on equipping the sector with the tools and insights needed to nurture and protect destinations upon which it depends.

The commitment of the Partnership to work towards "net positive for nature" draws on extensive consultation with experts from business, government, academia and civil society, including the International Union for Conservation of Nature (IUCN) and the World Commission on Protected Areas (WCPA).

The report, which follows the 2022 WTTC report "Nature Positive Travel & Tourism", includes practical frameworks and real-world examples that encourage both travel providers and travellers to embark on journeys that contribute to the conservation of our natural treasures.

Related links

• Download News Release on PDF
• Report “Nature Positive Travel & Tourism”
• UN Tourism Biodiversity
• Sustainable Hospitality Alliance

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Department of Hospitality, Hotel Management and Tourism signs memorandum of understanding with Texas A&M Hotel and Conference Center

New internship program will provide students with unique paid experiential learning opportunities  .

May 7, 2024 - by Paul Schattenberg

Students in the Department of Hospitality, Hotel Management and Tourism in the Texas A&M College of Agriculture and Life Sciences will gain meaningful real-life experiential learning through an internship collaboration with the Texas A&M Hotel and Conference Center.

The memorandum of understanding, MOU, signed by department head Brian King, Ph.D., and Greg Stafford, general manager of the Doug Pitcock ’49 Texas A&M Hotel and Conference Center , in the lobby of the hotel on May 7, will provide students in the department with opportunities for two types of paid internship programs – operational and supervisory.

About the partnership

The hotel and conference center, located on the campus of Texas A&M University in College Station, is operated by Pyramid Global Hospitality, an international hotel and resort company with a portfolio of more than 240 properties in the U.S., the Caribbean and Europe.   

“This memorandum of understanding commemorates the first of such partnerships, and it is both appropriate and symbolic that we chose our own Texas A&M Hotel and Conference Center to start the process,” King said. “It will be an example of how the hospitality industry can benefit from working with our department and the College.”

Pyramid Global Hospitality is a third-party hospitality management company formed by the 2021 merger of three hotel and resort management companies, with offices in Boston, The Woodlands, Cincinnati and London. For more information, go to: www.PyramidGlobal.com .

Student internships outlined in the MOU

The MOU outlines the expectations and responsibilities of the interns and Pyramid Global Hospitality at Texas A&M Hotel and Conference Center as the industry partner. It provides two types of internships: an operational-level internship requiring 200 hours and a supervisory-level internship requiring 300 hours. 

“We value both formal and experiential education,” Stafford said. “Anyone with only a formal education would have a hard time getting into a supervisory or managerial position in the hotel industry. Through this internship program, we will provide participants with a legitimate learning experience that combines productivity with education.” 

Salaries for both internships will be commensurate with those of regular hotel employees having similar responsibilities.

Stafford said about 55% of the hotel and conference center’s labor force is students, and a stable leadership team is in place to work with students and help them develop professionally.  

While these internships represent a front-end investment by Pyramid, he said the company hopes the experience will lead participants toward longer-term employment with them.  

“We are very excited about the partnership between the Texas A&M Hotel and Conference Center and the department,” said Calvin Banks, senior vice president – people development and culture, at Pyramid Global Hospitality. “This agreement demonstrates our commitment to growing future leaders in the hospitality industry. The agreement also further expands our internship and leadership development program opportunities across our global network of hotels and resorts. We look forward to creating a valuable experience as a part of each intern’s learning journey.”

Responsibilities as an industry partner

The responsibilities of those involved in the program are described in the Internship Handbook developed by department experts in collaboration with Texas A&M Hotel and Conference Center human resources.

Per the memorandum, Pyramid Global Hospitality, through Texas A&M Hotel and Conference Center, will serve as an industry-based teacher, offering the intern instruction and supervision, and using its operations to advance the intern’s professional competencies.

Along with interviewing the interns to ascertain their needs, interests, knowledge, skills and objectives, Pyramid will be responsible for:

• Orienting the intern to their objectives and working environment.
• Providing the intern with meaningful experiential education throughout the internship.
• Holding periodic evaluation sessions with the intern to review progress and discuss any concerns.
• As far as possible, helping interns satisfy their personal goals and objectives.

Pyramid will also conduct evaluation reports on intern performance, participate in virtual meetings with the intern and sign the intern’s final time sheet.

Responsibilities of interns

According to the MOU, the intern will be responsible for fulfilling internship expectations as provided in the handbook and course outline, in addition to following some general guidelines that include:

• Working with the internship coordinator to provide the necessary information and learn of any costs associated with program materials.
• Following the policies and duties outlined by the industry partner and in the Internship Handbook and meet all scheduled commitments made in connection with the assignments.
• Submitting any forms and reports as required by the university and the industry partner.
• Attending periodic conferences with the industry partner and, if needed, with the internship coordinator.

Before starting their internship, the intern will be asked to submit three personal goals, each accompanied by two to three objectives.

“Interns will be expected to perform work assignments to a professional standard throughout the internship and abide by Texas A&M’s code of conduct,” King said.

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High school credits needed

Grade 11 credits (at least 2 credits required)

Physical Geography - CGF3M1 Leadership and Peer support - GPP3O1 Introduction to Sociology - HSP3C1 or HSP3U1 Healthy Active Living - PPL3O1 Biology - SBI3C1 or SBI3U1 Chemistry - SCH3U1 Environmental Science - SVN3E1 Hairstyling and Aesthetics - TXJ3E1 and TXJ3E2 Hospitality and Tourism (2 credit s) - TFJ3E4

Grade 12 credits (at least 2 credits required) World Issues - CGW4U1 Challenge and Change -HSB4U1 Healthy Active Living - PPL4O1 Biology - SBI4U1 Chemistry - SCH4C1 or SCH4U1 Hairstyling and Aesthetics - TXJ4E1 and TXJ4E2 Hospitality and Tourism (2 credits) - TFJ 4 E4

Additional credit required (1 credit) Information Technology - BTA3O1 Biology - SBI3C1, SBI3U1, SBI4U1 Chemistry - SCH3U1, SCH4C1, SCH4U1 Environmental Science - SVN3E1 Physics - SPH3U1,SPH4C1,SPH4U1

Cooperative Education - 2 credits required

With a Hospitality and Tourism Specialist High Skills Major, students focus on a career path to match their skills and interests in this sector. By making courses more relevant to students, kids get a better understanding of the Hospitality and Tourism sector because they learn it in a real world environment. Students learn on the job with employers through Co-op and Experiential Learning opportunities, as well as in school. At graduation they receive a specially designated diploma.

A Hospitality and Tourism SHSM may be for you if you are interested in any of the following careers:

Butcher and Meat Cutter

Special Events Coordinator

Accommodation Service Manager

Conference and Event Planner

Food Service Supervisor

Hotel/Resort Manager

Restaurant and Food Service Manager

Tourism Information Officer

Travel Counsellor

Food Bacteriologist

Nutritionist

Public and Environmental Health Officer

Public Relations and Communications

Executive Housekeeper

Food and Beverage Server

Food Counter Attendant and Kitchen Helper

Food Stylist

Hotel/Front Desk Clerk

Hotel Valet

Purser and Flight Attendant

Receptionist and Front Desk Clerk

Reservation Agent

Sales Representative - Wine, Food, Wholesale

Ticket Agent

Tour and Travel Guide

Tourist Information Clerk

BOND HOLDER INFORMATION JOBS REPORTS FORMS MY.UNTSYSTEM DIRECTORY

UNT College of Merchandising, Hospitality and Tourism case study highlights 'recommerce' retail trend

Friday, May 17, 2024

Order from left to right: Dr. Iva Jestratijevic, Assistant Professor, Dr. Sanjukta Pookulangara, Professor & Merchandising & Digital Retailing Department Chair, and Dr. Jiyoung Kim, Professor & Associate Dean of the College of Merchandising, Hospitality & Tourism.

DENTON (UNT), Texas —  In a historic collaboration, the University of North Texas and its College of Merchandising, Hospitality and Tourism partnered with the NRF Foundation to produce an educational case study focused on the fast-growing retail trend known as "recommerce".

It marks the first time that the NRF Foundation, a nonprofit that provides access to education and opportunities needed for successful retail careers, has worked with a U.S. university on a case study. The findings were presented earlier this year to educators attending its annual NRF Foundation Student Program conference in New York City.

Also known as “reverse commerce” or “circularity,” recommerce is the practice of selling previously owned goods, including clothing and other apparel, through physical and online platforms. Its popularity is on the rise, especially among retailers and consumers who favor more eco-friendly, sustainable shopping and purchasing options.

CMHT Dean Jana Hawley, a sought-after expert on textile recycling, says the college is pleased its researchers were able to work with the NRF Foundation on the case study. The collaboration is especially fitting since UNT is the only university in the nation to offer a bachelor’s degree in digital retailing.

“It is a valuable tool to be used by educational programs and companies from across the nation to learn more about recommerce as a strategy that reduces apparel waste and contributes positively to the circular apparel economy,” Hawley said.

The study was written and published by CMHT professors Sanjukta Pookulangara, Jiyoung Kim and Iva Jestratijevic, who last year were awarded a $10,500 grant by the NRF Foundation, which was used to produce the case study.

“This case study showcases the vital role of retail in the economy and the transformative impact of recommerce,” Pookulangara said. “We hope the study also piques student interest and encourages them to delve into merchandising as both a significant career and educational choice, specifically by exploring CMHT’s digital retailing program.”

“Recommerce is reshaping the retail landscape and this case study shines a light on this rapidly growing market,” said Adam Lukoskie, executive director of the NRF Foundation and senior vice president of the National Retail Federation. “Retailers are responding to this increase in consumer demand by adapting many of their products and offerings to extend the lifecycle and promote further circularity within the industry.”

Hundreds of international fashion brands own and operate recommerce channels. Others use third-party companies to resell gently used apparel — which typically is purchased, traded or otherwise garnered from previous and existing customers — to customers who oftentimes are new to the brand. Items typically are thoroughly inspected and cleaned before being stylishly remarketed for sale at a discount.

“It is one of the biggest trends in the fashion industry,” said Kim, a co-author on the study.

The UNT team interviewed directors of circularity and other executives at seven international fashion brands to learn about the $100 billion global recommerce market, which is growing five times faster than the broader retail market. That growth is attributed to the environmental impact and sustainability factors of recirculating product to multiple consumers, among other factors.

However, recommerce is not without its challenges, especially for retailers. Increased labor costs tend to make it a more lucrative practice for larger fashion brands than smaller ones. Also, it is an ongoing struggle for brands to gauge the unpredictable supply-and-demand levels for products and constantly shifting price points. The case study found that luxury brands tend to fair better economically as higher-end items tend to retain their value even with the discounted pricing of recommerce.   

Nevertheless, Kim said, “The advantages of recommerce are pretty well-known. It is beneficial for sustainability efforts. It brings additional profits to brands. It gives customers more options.”

About the College of Merchandising, Hospitality and Tourism

UNT’s College of Merchandising, Hospitality and Tourism is centered on the world’s largest consumer-focused industries and is driven by innovation to ensure the college remains relevant in preparing students to be leaders in careers that focus on the customer experience. The college features the nation’s first bachelor’s degrees in digital retailing and consumer experience management and master’s in international sustainable tourism. The event design and experience management degree is a first for Texas. Geared for tomorrow, the master’s degree in merchandising and the master’s degree in hospitality management programs offer 100% online options, while the latest offerings are STEM based with a master’s degree in merchandising and consumer analytics and a master’s degree in hospitality and tourism data analytics. The college also is home to the UNT CoLab, a multi-functional venue located in historic Downtown Denton that hosts a variety of events and exhibitions showcasing excellence across the university.

UNT News Service Phone Number: (940) 565-2108

Media Contacts:

Chelsey Gilbert [email protected] 940-369-7019

From UNT News – College of Merchandising, Hospitality and Tourism

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