universal federation of travel agents associations

UFTAA – Universal Federation of Travel Agents Associations

Universal Federation of Travel Agent Association is an association of travel agents and tour operators . It is one of the largest organizations in the field of travel and tourism industry.

In 1919, the International Federation of Travel Agencies (IFTAA) was established in Brussels. However in 1996 IFTAA merged with the Universal Organisation of Travel Agents (UOTA) with the objective to ensure better coordination, co-operation among travel agents, and to spread professionalism at the globe.

The new organization established was known as the Universal Federation of Travel Agent Association (UFTAA). The main objective of the association is the promotion, development, and expansion of the travel and tourism industry worldwide.

Practically, it acts as the negotiating body between travel agents and international organizations. That is why UFTAA is called one of the principal organizations/associations of the travel agent at global. Its membership is open to all national travel agents, associations such as TAAI, AATTA, and EATTA.

Presently, it has more than 30,000 travel agencies from 120 member countries. The membership is divided into various regions. The association is managed and operated by its members. Each national association sends delegates to attend the general assembly which appoints the board of directors.

Presently, the board has 18 members elected for two years. The association is managed by the board of directors assisted by the secretary and management.

Objectives of UFTAA

The Universal Federation of Travel Agent Association plays an important role in the promotion and development of travel and tourism and its products. Some important aims and objective of Universal Federation of Travel Agent Associations are following as:

• To ensure public recognition of members.
• To protect interest from legislation and other forms of the legal point of view.
• To act as a negotiating body.
• To improve the professional status and business standing.
• To improve up to date information.

Contribution and Role of UFTAA

Universal Federation of  Travel Agent Associations is an organization which is dedicated to travel and tourism. It is a global travel and tourism organization at the world level.  UFTAA promotes and develops tourism at the national level as well as the international level. Some important role and contribution of UFTAA are following as:

• Promotion travel sector.
• Promote destination
• Negotiation.
• Co-operate with international bodies.
• Promotion status/development process.
• Help to settle a dispute.
• Up to date informal.
• Develop payment systems.
• Research studies.
• Develop ethics.
• Helps to standardize relations.
• Develops vocational training courses.
• Organize seminars, conferences for the development of technology.
• Helps the members in transferring foreign currency payments to their suppliers.

UFTAA also negotiates on the behalf of travel agencies with the international organization like IATA, IHA, IUR, and IRU.

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United Federation of Travel Agents' Associations (UFTAA)

Union des fédérations des associations d'agences de voyages Union de Federaciones de las Asociaciones de Agencias de Viajes

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Contact Details

URL: https://uftaa.org/ Twitter: https://twitter.com/UftaaCeo Facebook: https://www.facebook.com/uftaa.org

1966-11-22 Rome Italy

Founded on merger of H-XH4976 - Fédération internationale des agences de voyages (FIAV) and H-XH4862 - Universal Organization of Travel Agents' Associations (UOTAA) . Statutes adopted by General Assembly, 23 Nov 1973, Abidjan (Côte d'Ivoire); amended in Nov 1997, Cartagena de Indias (Colombia). Started operation as a confederation, 1 Jan 2003.

Act as an international forum where matters affecting the world travel industry are addressed; represent and defend the interests of incoming and outgoing tour operators, travel and tourism agencies before governmental bodies, suppliers and other entities of international scope; strengthen its members' image; enhance the world travel and tourism industry and a sustainable tourism.

General Assembly (annual, during the World Congress); Board of Directors; Regions (9); Secretariat.

Registrations

Relations with inter-governmental organizations, relations with non-governmental organizations, type i classification, un sustainable development goals **.

United Federation of Travel Agents’ Associations

United Federation of Travel Agents’ Associations (UFTAA) is a world body representing the travel agency and tourism industry. UFTAA represents represents and defends the interests of incoming and outgoing tour operators, travel and tourism agencies before the governmental bodies, suppliers and other entities of international scope such as the International Air Transport Association (IATA) and the International Hotel and Restaurant Association (IH&RA). UFTAA has consultative status with the UN/NGO/ECOSOC, and works closely with other world bodies such as UNESCO and WHO. UFTAA is an affiliate member of the World Tourism Organisation (WTO) and its Business Council (WTOBC).

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TravelAsker

What is the role of UFTAA?

June 30, 2023

By Daniela Howard

What is UFTAA?

The United Federation of Travel Agents’ Associations, or UFTAA, is a global non-profit organization that represents over 80 national and regional travel agents’ associations from around the world. UFTAA acts as a united voice for the travel industry and provides guidance and support to its members through education, training, advocacy, and representation.

History of UFTAA

UFTAA was founded in Rome, Italy, in 1966, with the aim of creating a network of national travel agents’ associations that could collaborate and share knowledge and resources. Since then, UFTAA has grown to become a leading global organization in the travel industry, with a strong reputation for excellence and professionalism.

UFTAA’s Objectives

The main objectives of UFTAA are to promote and enhance the role of travel agents in the tourism industry, to provide a forum for the exchange of ideas and best practices, and to advocate for the interests of travel agents at the national and international level. UFTAA also aims to foster cooperation and collaboration among its members, and to promote the highest standards of professionalism, ethics, and quality in the travel industry.

UFTAA’s Structure and Organization

UFTAA is governed by a Board of Directors, consisting of representatives from each of its member associations, who are elected every two years. The Board is responsible for setting UFTAA’s strategic direction and policies, and for overseeing its operations and finances. UFTAA also has a Secretariat, based in Amsterdam, Netherlands, which provides administrative and technical support to its members.

Key Functions of UFTAA

The key functions of UFTAA include education and training, advocacy and representation, and networking and collaboration. UFTAA offers a range of training and certification programs for travel agents, including courses on sales and marketing, customer service, and business management. UFTAA also works to promote the interests of travel agents at the national and international level, and to ensure that their voices are heard in policy-making and regulatory processes. Finally, UFTAA provides a platform for its members to connect, share ideas and best practices, and collaborate on joint initiatives and projects.

UFTAA’s Code of Ethics

UFTAA has established a Code of Ethics for its members, which outlines the principles and standards of conduct that they are expected to adhere to. The Code emphasizes the importance of honesty, transparency, and fairness in all dealings with clients and suppliers, and requires members to maintain high standards of professionalism and quality.

UFTAA’s Membership Criteria

To become a member of UFTAA, an association must be a national or regional association of travel agents, with a minimum of 50 members. The association must also agree to abide by UFTAA’s Code of Ethics and pay an annual membership fee.

UFTAA’s Education and Training Programs

UFTAA offers a range of education and training programs for travel agents, including online courses, seminars, and workshops. These programs are designed to help travel agents improve their skills and knowledge in areas such as sales and marketing, customer service, and business management.

UFTAA’s Advocacy and Representation

UFTAA works to promote the interests of travel agents at the national and international level, by advocating for policies and regulations that support the growth and development of the travel industry. UFTAA also represents its members in discussions and negotiations with government agencies, tourism organizations, and other stakeholders.

UFTAA’s Contribution to the Tourism Industry

UFTAA’s members play a key role in the tourism industry, by providing valuable services and support to travelers around the world. UFTAA’s work helps to ensure that travel agents are recognized and valued for their contributions to the industry, and that they have a strong voice in shaping its future direction.

UFTAA’s Partnerships and Collaborations

UFTAA has established partnerships and collaborations with a range of organizations in the travel industry, including airlines, hotels, tourism boards, and other associations. These partnerships help to promote the interests of UFTAA’s members and to create new opportunities for collaboration and growth.

Conclusion: Importance of UFTAA

UFTAA plays a critical role in promoting and supporting the interests of travel agents around the world. Through its education and training programs, advocacy and representation, and networking and collaboration activities, UFTAA helps to ensure that travel agents are recognized and valued for their contributions to the tourism industry, and that they have the knowledge, skills, and resources they need to succeed in a rapidly changing and competitive environment.

Daniela Howard

Leave a comment cancel reply.

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United Federation of Travel Agents' Association (UFTAA)

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• ACAVe - Asociacion corporativa de agencias de viajes especializadas , BARCELONA, CATALONIA, SPAIN
• Adrianos Travel , MONASTIRAKI, ATHENS, GREECE
• Albturist , TIRANA, ALBANIA, ALBANIA
• Andorran Travel Agents Association (AAVA) , ANDORRA LA VELLA, ANDORRA, ANDORRA
• Angolan Travel Agents & Tour Operators Association (AAVOTA) , LUANDA, ANGOLA, ANGOLA
• Argentina Travel & Tourist Agents Association (AAAVYT) , BUENOS AIRES, ARGENTINA, ARGENTINA
• Association of Brazilian Travel Agents (ABAV) , SAO PAULO, SAO PAULO, BRAZIL
• Association of Canadian Travel Agents (ACTA) , MISSISSAUGA, TORONTO, CANADA
• Association of Croatian Travel Agencies (UHPA) , ZAGREB, CROATIA, CROATIA
• Association of Cyprus Travel Agents (ACTA) , NICOSIA, CYPRUS, CYPRUS
• Association of Finnish Travel Agents (AFTA) , HELSINKI, FINLAND, FINLAND
• Association of Flemish Travel Bureaus (VVR) , BRUGGE, WEST FLANDERS, BELGIUM
• Association of Haiti Travel Agents , PORT AU PRINCE, HAITI, HAITI
• Association of Hungarian Travel Agencies (MUISZ) , BUDAPEST, HUNGARY, HUNGARY
• Association of Latvian Travel Agents & Operators (ALTA) , RIGA, LATVIA, LATVIA
• Association of Southern African Travel Agents (ASATA) , JOHANNESBURG, SOUTH AFRICA, SOUTH AFRICA
• Association of Thai Travel Agents (ATTA) , BANGKOK, THAILAND, THAILAND
• Association of the Indonesia Tour & Travel Agencies (ASITA) , JAKARTA, INDONESIA, INDONESIA
• Association of Travel & Tourist Agents in Lebanon (ATTAL) , BEIRUT, LEBANON, LEBANON
• Association of Turkish Travel Agents (TURSAB) , ISTANBUL, TURKEY, TURKEY
• Association of Zimbabwe Travel Agents (AZTA) , HARARE, ZIMBABWE, ZIMBABWE
• Australian Federation of Travel Agents (AFTA) , SYDNEY, NEW SOUTH WALES, AUSTRALIA
• Bolivian Travel & Tourist Agents Association (ABAVYT) , LA PAZ, BOLIVIA, BOLIVIA
• Bulgarian Association of Travel Agents (BATA) , SOFIA, BULGARIA, BULGARIA
• Business Federation of Regional Associations of Spanish Travel Agencies (FETAVE) , MADRID, SPAIN, SPAIN
• Chilean Tourist Enterprises Association (ACET) , SANTIAGO, CHILE, CHILE
• Colombian Travel & Tourist Agents Association (ANATO) , BOGOTA, COLOMBIA, COLOMBIA
• Costa Rica Travel Agents Association (ACAV) , SAN JOSE, COSTA RICA, COSTA RICA
• Cote d' Ivoire Travel & Tourist Agents Syndicate (SAVTCI) , ABIDJAN, COTE D'IVOIRE, COTE D'IVOIRE
• Cuba Travel Agents Association (ACAVI) , HAVANA, CUBA, CUBA
• Cyprus Hoteliers Association (CHA) , NICOSIA, CYPRUS, CYPRUS
• Danish Travel Agents & Tour Operators Association (DRF) , COPENHAGEN, DENMARK, DENMARK
• Dominican Republic Travel Agents Association (ADAVIT) , SANTO DOMINGO, DOMINICAN REPUBLIC, DOMINICAN REPUBLIC
• Dutch Association of Travel Agents and Tour Operators (ANVR) , BAARN, NETHERLANDS, NETHERLANDS
• Ecuadorian Travel & Tourist Agents Association (ASECUT) , QUITO, ECUADOR, ECUADOR
• Egyptian Travel Agents Association (ETAA) , CAIRO, EGYPT, EGYPT
• El Salvador Travel Agencies Association (ASAV) , SAN SALVADOR, EL SALVADOR, EL SALVADOR
• Enterprise Federation of Norway (VIRKE) , OSLO, NORWAY, NORWAY
• Entreprise Nationale Algirienne du Tourisme (ONAT) , ALGIERS, ALGERIA, ALGERIA
• Estonian Travel & Touism Association (ETFL) , TALLINN, ESTONIA, ESTONIA
• Federated Association of Travel and Tourism Agents (FATTA) - Malta , VALLETTA, MALTA, MALTA
• Fiji Travel Association (FTA) , SUVA, VITI LEVU, FIJI
• Guinea Tourism & Travel Syndicate , CONAKRY, GUINEA, GUINEA
• Iraqi Travel & Tourist Agents Association (ATTAI) , BAGHDAD, IRAQ, IRAQ
• Irish Travel Agents Association (ITAA) , DUBLIN, IRELAND, IRELAND
• Italian Federation of Travel & Tourism Associations (FIAVET) , ROME, LAZIO, ITALY
• Jamaica Association of Travel Agents (JATA) , KINGSTON, JAMAICA, JAMAICA
• Japan Association of Travel Agents (JATA) , TOKYO, JAPAN, JAPAN
• Jordan Society of Travel & Tourist Agents (JSTA) , AMMAN, JORDAN, JORDAN
• Kenya Association of Travel Agents (KATA) , NAIROBI, KENYA, KENYA
• Korea Association of Travel Agents (KATA) , SEOUL, KOREA, REPUBLIC, KOREA, REPUBLIC
• Kuwait Travel & Tourist Agencies Association (KTTAA) , KUWAIT, KUWAIT, KUWAIT
• Kyvernitis Business Travel S.A. , VOULA, ATTIKI, GREECE
• Lithuanian Tourism Association , VILNIUS, LITHUANIA, LITHUANIA
• Malaysian Association of Tours & Travel Agents (MATTA) , KUALA LUMPUR, MALAYSIA, MALAYSIA
• Maldives Association of Tourism Industry (MATI) , MALE, MALDIVES, MALDIVES
• Mali Travel & Tour Agencies Association , BAMAKO, MALI, MALI
• Marcopolo Asia Tourism Development Co. , TEHRAN, IRAN, IRAN
• Mauritania Professional Association of Tourism (APT) , NOUAKCHOTT, MAURITANIA, MAURITANIA
• Mauritius Association of IATA Travel Agents (MAITA) , PORT LOUIS, MAURITIUS, MAURITIUS
• Mexican Travel Agents Association (AMAV) , MEXICO CITY, MEXICO, MEXICO
• Monaco Travel Agents Association (AAVM) , MONTE CARLO, MONACO, MONACO
• National Association of Cabo Verde Travel Agents (AAVT-CV) , PRAIA, CAPE VERDE, CAPE VERDE
• National Association of Nigeria Travel Agentcies (NANTA) , LAGOS, NIGERIA, NIGERIA
• National Association of Travel Agents Singapore (NATAS) , SINGAPORE, SOUTH EAST ASIA, SINGAPORE
• National Federation of Travel Agents of Morocco (FNAVM) , CASABLANCA, MOROCCO, MOROCCO
• Nepal Association of Tour and Travel Agents (NATTA) , KATHMANDU, NEPAL, NEPAL
• Oman Tourism Marketing & Promotion Committee , MUSCAT, OMAN, OMAN
• Panamanian Travel & Tourist Agents Association (APAVIT) , PANAMA CITY, PANAMA, PANAMA
• Paraguayan Travel & Tourist Agents Association (ASATUR) , ASUNCION, PARAGUAY, PARAGUAY
• Peruvian Travel & Tourist Agents Association (APAVYT) , LIMA, PERU, PERU
• Philippines Travel Agencies Association (PTAA) , MANILA, PHILIPPINES, PHILIPPINES
• Polish Chamber of Tourism (PIT) , WARSAW, POLAND, POLAND
• Portuguese Association of Travel & Tourism Agencies (APAVT) , LISBON, LISBOA, PORTUGAL
• Romanian National Association of Travel Agents (ANAT) , BUCHAREST, ROMANIA, ROMANIA
• Russian Association of Travel Industry (RATA) , MOSCOW, RUSSIA, RUSSIA
• Senegal Travel & Tourist Agents Syndicate (SAVTS) , DAKAR, SENEGAL, SENEGAL
• Serbia National Association of Travel Agencies (YUTA) , BELGRADE, SERBIA, SERBIA
• Sharjah Travel Agents Association (STAA) , SHARJAH, UNITED ARAB EMIRATES, UNITED ARAB EMIRATES
• Sierra Leone Travel Agencies Association (SLTAA) , FREETOWN, SIERRA LEONE, SIERRA LEONE
• Slovak Association of Tour Operators & Travel Agents (SACKA) , BRATISLAVA, SLOVAKIA, SLOVAKIA
• Society of IATA Passenger Agents Ltd. (SIPA) , HONG KONG, CHINA, CHINA
• Sudanese Association of Travel & Tourism Agents (SATTA) , KHARTOUM, SUDAN, SUDAN
• Swiss Federation of Travel Agents (SRV) , ZURICH, SWITZERLAND, SWITZERLAND
• Syndicate of Gabon Travel Agencies , LIBREVILLE, GABON, GABON
• Syrian Association of Travel & Tourist Agents (SATTA) , DAMASCUS, SYRIA, SYRIA
• Tanzania Association of Travel Agents (TASOTA) , ARUSHA, TANZANIA, TANZANIA
• Travel Agents Association of India (TAAI) , MUMBAI, INDIA, INDIA
• Travel Agents Association of New Zealand (TAANZ) , WELLINGTON, NORTH ISLAND, NEW ZEALAND
• Travel Agents Association of Pakistan (TAAP) , KARACHI, PAKISTAN, PAKISTAN
• Travel Agents Association of Sri Lanka (TAASL) , COLOMBO, SRI LANKA, SRI LANKA
• Travel Agents Association of Zambia (TAAZ) , LUSAKA, ZAMBIA, ZAMBIA
• Tunisian Association of Travel Agents (FTAV) , TUNIS, TUNISIA, TUNISIA
• Uganda Association of Travel Agents (UGATA) , KAMPALA, UGANDA, UGANDA
• Uruguayan Travel Agents Association (AUDAVI) , MONTEVIDEO, URUGUAY, URUGUAY
• Vanuatu Travel Agents Association (VTAA) , PORT VILA, VANUATU, VANUATU
• Venezuela Travel & Tourist Agents Association (AVAVIT) , CARACAS, VENEZUELA, VENEZUELA

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The UFTAA Opened A Global Tourism Office In Istanbul

Çetin Gürcün, secretary-general of the Turkish Travel Agencies Association (TÜRSAB), has been elected vice president of the United Federation of Travel Agents’ Association (UFTAA) at the organization’s general assembly meeting.

Founded 50 years ago, the UFTAA is the longest established negotiating partner with leading travel and tourism organizations in the world with members from 65 countries.

In the 1960s at the dawn of mass tourism, a few tourism professionals with great foresight saw the need of a global umbrella organisation for the travel agency industry. By merger of Fédération internationale des agences de voyages (FIAV) and Universal Organization of Travel Agents’ Associations (UOTAA), the Universal Federation of Travel Agents ‘Associations (UFTAA) was formed on November 22nd 1966 in Rome. Its first President was an Italian, Giuliano Magnoni, later followed by 24 leading personalities from all parts of the world. The federation was later renamed United Federation of Travel Agents´ Associations, still known under the same well-established acronym UFTAA.

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About United Federation of Travel Agents Associations (UFTAA)

The United Federation of Travel Agents Associations (UFTAA) emanates from the Universal Federation of Travel Agents’ Associations created in Rome, Italy, on November 22nd, 1966. UFTAA was originally founded as a result of a merger of two large world organisations, FIAV and UOTAA, recognising the need to unify travel agencies and tour-operators into one international federation. In 1989, coming from Brussels, UFTAA set up its General Secretariat in the Principality of Monaco. UFTAA started its operation as a Confederation on January 1st, 2003. It is a non-profit Confederation of international scope, representing Regional Federations comprising some 80 national associations.

UFTAA is a world body representing the travel agency and tourism industry. UFTAA effectively represents Travel Agents and Tour Operators views on both Inbound and Outbound travel by continuous dialogue and consultation with other international organisations such as the International Air Transport Association (IATA), the International Hotel and Restaurant Association (IH&RA), the International Union of Railways (IUR), the International Road Union (IRU) and the International Chamber of Commerce (ICC) to mention only a few. UFTAA has consultative status with the UN/NGO/ECOSOC, and works closely with other world bodies such as UNESCO, WHO etc. for a sustainable and responsible tourism. UFTAA is an affiliate member of the World Tourism Organisation (WTO) and its Business Council (WTOBC).)

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