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Please be advised of the additional flight schedules between Vancouver and Incheon, Korea.

We would like to inform you of changes to international TTL regulations.

We are pleased to announce that STPC service period for China bound will be extended.

We are pleased to announce that starting April 2nd, flights between DFW and ICN

will operate daily.

Hanjin Travel

Domestic and overseas travel service agency leading the superior tourism culture

Hanjin Travel has grown into a representative travel agency leading Korea's tourism culture since its foundation in Aug 1961. In 1981, it launched an overseas tour package KAL WORLD TOUR for the first time in Korea. KAL WORLD TOUR has become the most ‘beloved' tour package over the past years. It provides differentiated travel services under the title of Korea's best high-quality travel brand “KALPAK”. Hanjin Travel will continue to make the best efforts to provide satisfaction-guaranteed services based on our customers' trust as well as provide the best travel services.

Overseas Tour Package Brand, KAL Tour

KAL Tour, founded on trust and tradition, provides very special travel services supplied by the superior tour packages of KAL WORLD TOUR.(KAL WORLD TOUR is Korea's first overseas tour package brand.) It presents special experiences including honey moon, cruise, golf, spa, and photograph tours across the world from Japan, China, East Asia, Oceania, Africa, Europe, Africa, to Latin America.

A leader in Luxury Travel, KALPAK

A service reserved for the VVIP seeking ultimate luxury, we stand by our motto “Experience the Difference.” Acronym for “Korean Air Package”, each KALPAK travel product is carefully customized and reflects the two decades of expertise in providing luxury travel options.

Company Incentive Tour and Group Tour

Hanjin Travel provides perfect total tour services which fully reflect tourists’ favorites and purposes such as overseas business trip, company incentive tour, meeting, convention, and medical conference, etc. You can enjoy Hanjin Tour’s One-Stop Service for incentive tours on the basis of skilled tour experts’ planning, satisfactory guide services and thorough event services.

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Marine Transportation

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Nonprofit Corporations

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COPYRIGHT HANJIN KAL. All Rights Reserved.

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The partnership has improved customer experience, enhanced its combined network and benefited more than 7 million customers since launching in May 2018. Delta and Korean Air rapidly grew connecting passengers over ICN to 2,000 per day each way, an increase of more than 40% in five years despite the COVID-19 pandemic. Read more.

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Korean Air SKYPASS

Incheon International Airport,  Gimpo International Airport

• Korean Air award chart
• SkyTeam partner award chart
• Other partner award chart

1.6 cents/point

Korean Air First Class Lounge at  Incheon International Airport

• Best Ways to Earn Lots of Korean Air SKYPASS Miles
• Best Ways to Redeem Korean Air SkyPass Miles
• Best Ways to Book Korean Air First Class
• Best Ways to Book Korean Air Business Class
• Korean Air Baggage Fees & Tips to Cover the Expenses

Korean Air Overview

Korean Air is one of the 2 major South Korean airlines, the other being Asiana Airlines .

The airline operates out of 2 hubs in Incheon International Airport and Gimpo International Airport, and is a founding member of the SkyTeam Alliance .

Korean Air’s customer service and hard product typically receive positive reviews and are one of the many reasons U.S. travelers utilize the program. It also helps that Korean Air business class and first class are great ways to fly across the Pacific.

Members in the SKYPASS program earn elite status in 2 ways:

• Flying a certain number of miles on either Korean Air or a SkyTeam partner airline flight.
• Flying a certain number of segments, all of which must be on Korean Air.

With its SkyTeam membership, customers with Korean Air miles can not only book a Korean Air award flight, but can also book an award flight on a SkyTeam partner like Delta .

Frequent flyer members can also use miles towards other items like car rentals and hotel stays, but you’ll typically receive the most value by using your miles to book an award flight.

Bottom Line: All in all, the SKYPASS program is great to use if you’re interested in leveraging the SkyTeam network or flying in a Korean Air premium cabin.

Joining SKYPASS

Like most airline programs, the Korean Air frequent flyer program is free. Simply complete this application  and you’ll be ready to go.

With a SKYPASS membership, you’ll be able to earn and redeem miles for an award flight, among other program benefits.

How to Sign in to Your SKYPASS Account

You’ll head to koreanair.com and fill in your user ID or SKYPASS number and password to log in to your account.

Hot Tip: Like many other airline search engines, Korean Air requires you to sign in to your account to search for Korean Air or SkyTeam award availability. 

Viewing Your Account Activity

If you want to check out your account activity, follow these steps:

• Log in to your account
• Click My Dashboard  at the top right
• Click View Mileage Details 
• Click View Mileage Details  again
• Select the search period that you want

Points Expiration

Mileage earned in the SKYPASS program on or after July 1, 2008, is valid for 10 years and will expire if the miles are not used. Mileage earned on or before June 30, 2008 will not expire.

The 10-year mileage expiration is based on the date of the Korean Air flight taken, except for flights with partner airlines — this validity period is based on the date the miles posted to the member’s account.

Korean Air SKYPASS Program

Skypass elite status.

Members in the SKYPASS program have 3 tiers of elite status: Morning Calm Club, Morning Calm Premium Club, and Million Miler Club.

Morning Calm Club: The lowest elite tier available in the Korean Air program comes with the following perks:

• Additional checked baggage allowance
• Access to the Korean Air Prestige Class lounge (up to 4 times over 2 years)

Morning Calm Premium Club: SKYPASS middle elite tier where members receive these benefits:

• All Morning Club benefits plus:
• Off-peak mileage redemption pricing during peak season dates

Million Miler Club:  The highest elite tier in the program provides its members with the following perks:

• All Morning Club Premium Club benefits plus:
• Waived award ticket change fees
• Special gift

Bottom Line: Korean Air offers limited benefits to elite members, all of which can be found on the SKYPASS Benefits page .

Value of SKYPASS Elite Status

The Korean Air program is pretty slim in terms of elite benefits, even at the top tier.

What you need to ask yourself is if the benefits offered align with what’s most important to you when you travel.

If you decide elite status within the SKYPASS program makes sense, I’d recommend focusing on the Morning Calm Premium Club tier to open up off-peak pricing during peak travel dates.

Bottom Line: All in all, you’ll likely be able to find more value with elite status in another program. 

Earning SKYPASS Elite Status

The SKYPASS program keeps it simple in the way that elite status is earned in the program.

Korean Air uses a mileage or segment qualification for its lowest tier, and then only uses a mileage requirement for its 2 upper tiers.

What makes the upper tiers unique is that you earn lifetime status once you fly the required number of miles .

In the case of Morning Calm Premium Club (middle tier), members earn lifetime status after flying 500,000 miles on Korean Air and/or a SkyTeam partner airline.

For the Korean Air Million Miler Club, members qualify for lifetime status after flying 1 million miles on Korean Air and/or a SkyTeam partner airline.

In addition to earning elite status by flying, Korean Air credit cards also provide an avenue toward qualifying for elite status.

Both the personal and business credit cards earn miles that count toward Morning Calm Club status, but the 2 upper elite tiers don’t let you qualify in this way.

Bottom Line: Members can earn elite status by flying a certain number of miles or segments, or through the miles that you can earn from credit card spending.

How to Earn Korean Air Miles

After breaking off its partnership with Chase Ultimate Rewards , Korean Air is now down to 1 transferable point program: Marriott Bonvoy .

While it can be challenging to earn Marriott points relative to other programs, there are still a number of ways to accumulate these points for your next redemption!

Earning Miles Through Flying

The SKYPASS program determines the amount of miles that you earn for each flight based on the distance and the type of ticket that you book.

For example, a “W” economy ticket for a flight from Washington (IAD) to Seoul (ICN) will earn 6,944 Korean Air miles.

Korean Air provides a Mileage Accrual Chart  for all of the routes that it flies. In addition, you can check out the Mileage Accrual Rate Class  to see the earnings multiple for the ticket that you book.

SkyTeam partner airlines have a separate earning chart that you’ll find by scrolling down on the Mileage Accrual Chart page.

When you click on each airline partner, Korean Air will provide you with the earning rate based on the ticket class that you book.

In addition to SkyTeam partners, Korean Air also has individual partnerships with non-SkyTeam partners.

The earning rates for airlines in this group can also be found by scrolling down the Mileage Accrual Chart page.

Earn Miles With Credit Cards

US Bank has several personal and 1 business credit card as part of its co-branded partnership with Korean Air.

While Korean Air credit cards may seem the easiest way to accumulate points, you’re better off focusing your spending on Marriott, and also staying at Marriott hotels.

This is because the earning rate on Marriott credit cards is higher, and you’ll receive a 5,000-point bonus for every 60,000 points that you transfer from Marriott to Korean Air.

Earning Bonus Miles in Other Ways

With Korean Air being a major airline, members are provided with additional ways to earn miles that don’t require you to fly.

The first way that you can earn miles in this way is to follow the Korean Air Facebook and Twitter accounts, and also check out the Offers & Promotions Page for potential deals.

Korean Air also offers its members ways to earn miles through hotel stays, car rentals, or hosting an event at Marriott.

The last way to earn Korean Air miles is to use the Cyber SkyShop portal for your duty-free shopping.

Hot Tip: If you add your airline loyalty program to other services, you won’t also earn status points with these franchises — unless it’s a preferred car rental agency that has specifically partnered with the airline; this partnership acts as a sort of alliance between airline and rental agency.

Branded and Partnered Credit Cards

While Korean Air used to provide top value for those with Chase Ultimate Rewards points, the ending of that partnership has resulted in Korean Air having only 1 flexible point program partner in Marriott Bonvoy .

Korean Air Credit Cards

US Bank offers the Korean Air co-branded credit cards, and the bank actually has a couple of good options.

The SKYPASS Visa Signature Card and the SKYPASS Visa Business Card both offer respectable sign-up bonuses as their public offer. You may also get lucky and be offered an elevated sign-up bonus in the mail.

Marriott Credit Cards

The easiest way for most people to earn Korean Air miles is to put your spend on Marriott credit cards.

What’s great about earning Marriott points is that you’ll receive a 5,000-point bonus for every 60,000 Marriott points that you transfer directly to an airline partner like Korean Air.

Marriott points transfer to most airlines at a 3:1 ratio, so 60,000 Marriott points become 25,000 Korean Air miles with the 5,000-point bonus (60,000 / 3 = 20,000 + 5,000 = 25,000)

A great option for Marriott hotel fans who want a no annual fee card and automatic Marriott Bonvoy elite status.

Casual travelers who like to frequent properties that are part of the Marriott Bonvoy collection of brands may want to consider the Marriott Bonvoy Bold ® Credit Card.

The Marriott Bold card rewards cardholders for Marriott stays and gives them a boost towards Marriott Bonvoy elite status.

• Up to 14x points per $1 on Marriott purchases
• 2x points per $1 on travel purchases
• Lower point earn rate than other Marriott Bonvoy cards
• Marriott Bonvoy Silver Elite status is the lowest status tier
• Earn 30,000 Bonus Points after you spend $1,000 on purchases in the first 3 months from account opening.
• Pay no annual fee with the Marriott Bonvoy Bold ® Credit Card from Chase ® !
• Earn up to 14X total points per $1 spent at thousands of hotels participating in Marriott Bonvoy ® with the Marriott Bonvoy Bold ® Card.
• 1X point for every $1 spent on all other purchases.
• Your points don't expire as long as you make purchases on your card every 24 months.
• No Foreign Transaction Fees.
• Member FDIC
• APR: 21.49%–28.49% Variable
• Foreign Transaction Fees: None
• Credit Card Reviews
• Hotel Credit Cards
• No Annual Fee Cards

Marriott Bonvoy

Marriott loyalists will love this card's annual free night award, automatic elite status, and up to 17x points per $1 on Marriott hotel stays.

If you’re a frequent traveler and a Marriott loyalist, there’s a lot to love about the Marriott Bonvoy Boundless ® Credit Card . The card comes packed with several great benefits like a free hotel night once a year, automatic Silver Elite status (with a fast-track to Gold Elite status), and multiple options for redeeming points.

• Earn big when you use your card at thousands of participating Marriott Bonvoy hotels
• Earn big at grocery stores, gas stations, and dining
• $95 annual fee
• Marriott Silver status is the lowest status tier
• Earn 3 Free Night Awards (each night valued up to 50,000 points) after qualifying purchases.
• Earn 3X points per $1 on the first $6,000 spent in combined purchases each year on grocery stores, gas stations, and dining.
• Earn 1 Elite Night Credit towards Elite Status for every $5,000 you spend.
• 1 Free Night Award (valued up to 35,000 points) every year after account anniversary.
• Earn up to 17X total points per $1 spent at thousands of hotels participating in Marriott Bonvoy ® with the Marriott Bonvoy Boundless ® Card.
• Receive 15 Elite Night Credits annually, automatic Silver Elite status, and path to Gold Status when you spend $35,000 on purchases each calendar year.
• No Foreign Transaction Fees. Your points don't expire as long as you make purchases on your card every 24 months.

The Marriott Bonvoy Bevy card gives you automatic Marriott elite status and helps you earn more Marriott Bonvoy points on your everyday purchases.

The Marriott Bonvoy Bevy™ American Express ® Card , the latest mid-tier offering in the Marriott Bonvoy lineup of cards, offers cardholders automatic elite status and ways to earn more Marriott Bonvoy points on each of their stays and daily purchases.

• 6x points per $1 at hotels participating in Marriott Bonvoy
• 4x points per $1 at restaurants worldwide and U.S. supermarkets (on up to $15,000 in combined purchases per calendar year, then 2X points)
• $250 annual fee ( rates and fees )
• Free Night Award certificate is not an automatic benefit
• Earn 85,000 Marriott Bonvoy bonus points after you use your new Card to make $5,000 in purchases within the first 6 months of Card Membership.
• Earn 6X Marriott Bonvoy ® points for each dollar of eligible purchases at hotels participating in Marriott Bonvoy.
• Earn 4X points at restaurants worldwide and U.S. supermarkets (on up to $15,000 in combined purchases at restaurants and U.S. supermarkets per calendar year, then 2X points).
• Earn 2X points on all other eligible purchases.
• Marriott Bonvoy 1K Bonus Points Per Stay: Earn 1,000 Marriott Bonvoy ® bonus points per paid eligible stay booked directly with Marriott for properties participating in Marriott Bonvoy.
• With complimentary Marriott Bonvoy Gold Elites status, earn up to 2.5X points from Marriott Bonvoy ® on eligible hotel purchases with the 25% Bonus Points on stays benefit, available for Qualifying Rates.
• Marriott Bonvoy Bevy Free Night Award: Earn 1 Free Night Award after spending $15,000 on eligible purchases on your Marriott Bonvoy Bevy™ Card in a calendar year. Award can be used for one night (redemption level at or under 50,000 Marriott Bonvoy ® points) at a hotel participating in Marriott Bonvoy ® . Certain hotels have resort fees.
• 15 Elite Night Credits: Each calendar year with your Marriott Bonvoy Bevy™ American Express Card ® you can receive 15 Elite Night Credits toward the next level of Marriott Bonvoy ® Elite status. Limitations apply per Marriott Bonvoy member account. Benefit is not exclusive to Cards offered by American Express. Terms apply.
• Plan It ® is a payment option that lets you split up purchases of $100 or more into equal monthly installments with a fixed fee. Plus, you'll still earn rewards the way you usually do.
• $250 Annual Fee.
• Terms Apply.
• APR: 20.99%-29.99% Variable

A premium card for Marriott fans who want perks like an annual statement credit and Free Night Award, plus a fast track to Marriott elite status.

The Marriott Bonvoy Brilliant ® American Express ® Card  is a premium card designed with road warriors and Marriott Bonvoy loyalists in mind.

So is the card a worthwhile addition to your wallet?

• 6x points per $1 at hotels participating in Marriott Bonvoy   program
• 3x points per $1 on flights booked directly with airlines and restaurants worldwide
• Steep annual fee of $650 ( rates and fees )
• 6x points per $1 is the same earn rate offered with lower annual fee alternatives like the Marriott Bonvoy Bevy™ American Express ® Card
• Earn 95,000 Marriott Bonvoy bonus points after you use your new Card to make $6,000 in purchases within the first 6 months of Card Membership.
• $300 Brilliant Dining Credit: Each calendar year, get up to $300 (up to $25 per month) in statement credits for eligible purchases made on the Marriott Bonvoy Brilliant ® American Express ® Card at restaurants worldwide.
• With Marriott Bonvoy Platinum Elite status, you can receive room upgrades, including enhanced views or suites, when available at select properties and booked with a Qualifying Rate.
• Earn 6X Marriott Bonvoy points for each dollar of eligible purchases at hotels participating in Marriott Bonvoy ® . 3X points at restaurants worldwide and on flights booked directly with airlines. 2X points on all other eligible purchases.
• Free Night Award: Receive 1 Free Night Award every year after your Card renewal month. Award can be used for one night (redemption level at or under 85,000 Marriott Bonvoy points) at hotels participating in Marriott Bonvoy ® . Certain hotels have resort fees.
• Each calendar year after spending $60,000 on eligible purchases on your Marriott Bonvoy Brilliant ® American Express ® Card, you will be eligible to select a Brilliant Earned Choice Award benefit. You can only earn one Earned Choice Award per calendar year. See https://www.choice-benefit.marriott.com/brilliant for Award options.
• $100 Marriott Bonvoy Property Credit: Enjoy your stay. Receive up to a $100 property credit for qualifying charges at The Ritz-Carlton ® or St. Regis ® when you book direct using a special rate for a two-night minimum stay using your Card.
• Fee Credit for Global Entry or TSA PreCheck ® : Receive either a statement credit every 4 years after you apply for Global Entry ($100) or a statement credit every 4.5 years after you apply for a five-year membership for TSA PreCheck ® (up to $85 through a TSA PreCheck official enrollment provider) and pay the application fee with your Marriott Bonvoy Brilliant ® American Express ® Card. If approved for Global Entry, at no additional charge, you will receive access to TSA PreCheck.
• Each calendar year with your Marriott Bonvoy Brilliant ® American Express ® Card you can receive 25 Elite Night Credits toward the next level of Marriott Bonvoy ® Elite status. Limitations apply per Marriott Bonvoy member account. Benefit is not exclusive to Cards offered by American Express. Terms apply.
• Enroll in Priority Pass™ Select, which offers unlimited airport lounge visits to over 1,200 lounges in over 130 countries, regardless of which carrier or class you are flying. This allows you to relax before or between flights. You can enjoy snacks, drinks, and internet access in a quiet, comfortable location.
• No Foreign Transaction Fees on international purchases.
• With Cell Phone Protection, you can be reimbursed, the lesser of, your repair or replacement costs following damage, such as a cracked screen, or theft for a maximum of $800 per claim when your cell phone line is listed on a wireless bill and the prior month's wireless bill was paid by an Eligible Card Account. A $50 deductible will apply to each approved claim with a limit of 2 approved claims per 12-month period. Additional terms and conditions apply. Coverage is provided by New Hampshire Insurance Company, an AIG Company.
• $650 Annual Fee.
• Best Sign Up Bonuses

Other Hotel Partner Credit Cards

Transfer ratios from other hotels like Hilton or Hyatt typically yield horrendous value, so we don’t recommend earning Korean Air miles in this way.

The only reason to transfer points from a hotel program to Korean Air is if you’re either in a bind or are looking to top off an account for a specific redemption.

How to Redeem Korean Air SKYPASS Miles

SKYPASS members have a few ways to redeem Korean Air miles , although the best way to use those miles is for an award flight.

The program has peak and off-peak pricing for Korean Air flights,  one set of pricing for SkyTeam , and individual pricing for other airline partners .

When you are pricing out an award flight, it’s important to point out a couple of items.

The main thing you’ll want to know is that pricing shown on all of the award charts is round-trip. Korean Air flights can be booked one-way, but partner flights are always charged the round-trip price — so it never makes sense to book a one-way partner flight .

Once you have a handle on how to reference the award charts, you’ll want to keep in mind a few of the sweet spots within the award charts.

Two of the best values in the award charts can be found in the SkyTeam award chart and are as follows:

• 45,000 miles round-trip business class U.S. to Hawaii on Delta
• 80,000 miles round-trip business class U.S. to Europe on a SkyTeam airline

Hot Tip: In addition to these incredible opportunities, we have an entire post outlining the best ways to use Korean Air miles that I’d recommend checking out.

SkyTeam and Partner Awards

Korean Air utilizes multiple awards charts: one when flying on Korean Air, another when flying on a SkyTeam partner, and yet another when flying on a non-SkyTeam partner.

As you are going through the award search process, it’s important to reference the correct chart, all of which are linked below:

• SkyTeam award chart
• Other partner award chart (scroll halfway down to access individual charts)

Booking Online

The SKYPASS program is good about showing all of its SkyTeam partner award flights, though the website is extremely slow and you have to search round-trip.

On the flip side, Korean Air award flights can be searched one-way, making the search process for these flights bearable.

As a general rule, you’ll want to use these guidelines when searching for award flights:

• Search the Korean Air website for Korean Air flights
• Use the Delta and/or Flying Blue websites for SkyTeam flights
• Search the Alaska Airlines website for Alaska flights
• Use the Etihad website for Etihad flights
• Search the British Airways website for Japan Airlines flights

Hot Tip: If you’re looking for an airline partner that’s not listed above or you can’t find award space on the respective website, consider using Expert Flyer.  

The information regarding the Marriott Bonvoy Bold ® Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer. The information regarding the Marriott Bonvoy Boundless ® Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.

For rates and fees of the Marriott Bonvoy Bevy™ American Express ® Card, click here . For rates and fees of the Marriott Bonvoy Brilliant ® American Express ® card, click here .

Frequently Asked Questions

What is the korean air skypass program is it worth it what are the benefits.

The Korean Air frequent flyer program is called SKYPASS, and it’s a free program that allows its members to earn miles and elite status, as well as use miles toward an award flight.

Elite status is earned by flying a certain number of segments or miles, with the upper 2 elite tiers only allowing you to qualify by number of miles flown.

Benefits within the elite program are light and hard to compare to other major airlines (there simply aren’t that many benefits).

Korean Air is a founding member of the SkyTeam Alliance. What this means is that you can use your miles to not only fly on Korean Air flights, but also SkyTeam partner airline flights.

In SKYPASS, who are the partners? Can I transfer miles to them?

There are a few travel partners in the SKYPASS program that provide members with the opportunity to either earn or use miles for things other than flying.

With respect to earning Korean Air miles, you can earn them from flying, credit card spending, car rentals, hotels, hosting an event, or the shopping portal.

Members also have the ability to use miles for award flights, lounge access, and upgrades.

As is the case with all airlines, you can’t transfer Korean Air miles to an airline partner, but you can use Korean Air miles to fly on Korean Air or a partner airline.

What is the Korean Air SKYPASS login?

Access your Korean Air account by logging in online .

Where can I sign up for SKYPASS?

Membership in the SKYPASS program is free by completing this application .

What is my SKYPASS number?

You can find your SKYPASS number by signing in to your account, on your membership card, or through a variety of marketing emails they send to you.

If you can’t find it there, try using the “forgot my password” tool to reset your account so you can get in. Alternatively, try calling the customer service desk to find your number.

When do miles post in SKYPASS?

Korean Air miles will typically post within 7 days after the date of your travel.

When do SKYPASS miles expire?

Miles earned in the SKYPASS program on or after July 1, 2008, are valid for 10 years and will expire if the miles are not used.

Miles earned on or before June 30, 2008 will not expire. The 10-year mileage expiration period is based on the date of the Korean Air flight. However, the 10-year validity period for Korean Air partners is based on the date the miles posted to the member’s account.

When does SKYPASS status expire?

Morning Calm Club status is valid for 2 years, while Morning Calm Premium Club and Million Miler are lifetime status levels.

Is there an Korean Air credit card?

Yes! US Bank offers several personal and 1 business Korean Air credit card.

Can you hold an award flight with Korean Air?

As of today, there’s conflicting information on whether Korean Air will hold an award flight. The online function to hold an award flight seems to have been removed, however, you may try your luck with a Korean Air phone agent.

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About Michael McHugh

Born and raised in Mobile, Alabama, Michael took his first international trip in 2013 with friends to the Bahamas. Although he didn’t travel much in his younger years, on that trip, he caught the travel bug and has been hooked ever since.

Michael first caught wind of the points and miles game in 2014 while at a bar in Washington, DC where the conversation amongst friends was quickly derailed because of an alert on a friend’s phone about a mistake fare.  That’s where the love affair with points and miles began.

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• Worldwide route map

The experience

• Business class
• Premium Economy class
• Economy class
• Inflight entertainment

• Hand baggage
• Free checked baggage
• Excess baggage
• Special baggage
• Restricted baggage
• Baggage claim
• Online check-in
• Kiosk check-in
• Telephone check-in via hotline
• Airport check-in

Airport & Transit

• Airport guides
• Lotus lounge
• SkyPriority

Travel Guide

• Travel document
• Entry and exit/transit regulations

How to book a flight & make payment

• How to book air tickets online
• Payment methods
• How to refund tickets
• How to change tickets
• How to cancel bookings

Book a flight & Manage booking

• Book a flight
• Manage booking

Fare conditions

• Fare types & rules
• Taxes, fees, charges & surcharges

Additional services

• Vietnam Airlines Sky Pass
• Advance seat selection
• All additional services

Special services

• Travelling with pets
• Special meals
• Infants and children
• Unaccompanied minors
• Passengers with disabilities
• Pregnant passengers
• Passengers with medical conditions
• Special service charges

Member benefits

• Introduction
• Membership benefits
• Membership eligibility
• Lotusmiles Enrollment
• Manage my account
• Family account
• LotuSociety
• Vietnam Airlines
• Airline Partners
• Banking and Finance Partners
• Other partners
• Claim your miles
• Spend and Earn
• Accumulated miles redemption
• Purchase tickets by cash and miles
• Miles redemption for award tickets
• Redeem miles for baggage awards
• Redeem miles for upgrade
• Other miles usage
• Donate miles

Buy & Transfer miles

• Buy qualifying miles
• Buy & Transfer bonus miles

Products & Offers

• Lotus lucky number
• Lotus insurance
• Lotus offers
• Search Vietnamairlines.com

OTP verification

About collection and use of personal information.

Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.

Please visit here for more details.

Agreement Policy

• Cash & Miles
• Multiple Destinations

> Baggage Fee

> Optional & Special Service Charges

> Taxes, Fee, Charges & Surcharges

You can pay by following methods:

IMPORTANT INFORMATION: Your country/region is United States of America and payment will be charged in US Dollar (USD) . According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, you may change website country/region ( click here ).

MANAGE BOOKING

Your flight options.

• Reservation Code/Ticket Number
• Ticket Number

Customize your flight with our wide range of options:

• Secure my fare

Baggage information

• Seat options
• Add ancillaries
• Upgrade flights
• Exchange flights

VN Reservation Code (PNR):

Passenger information:

Email address:

Your email address is blank. Please update:

Passenger Name:

Reservation code:

CHECK IN ONLINE

Web checkin is available 24 to 1 hour before flight departure.

Please ensure you input the family name as it appears in your ticket

• Search Your Itinerary
• eTicket number
• Frequent Flyer Number

If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.

• Flight Status
• Flight Schedule
• Flight Number

Online Travel Agents

• Agency Debit Credit Policy

Vietnam Airlines invites companies to become our Online Travel Agents using Vietnam Airlines’ Online Travel Agent Portal to sell tickets for all domestic routes.

Agent Login

Agency Login

Initial requirements for becoming an Online Travel Agent:

Feasible business plan

Business Certificate registered in Vietnam

Office space for serving customers 

IT infrastructure for connecting and issuing tickets using Travel Agent Portal

Travel Agent account with minimum of 100 million dong.

Contact us:

For further information about becoming a Vietnam Airlines Online Travel Agent, please contact us:

Agency Debit/Credit Memo Policy

In accordance with Vietnam Airlines' Sales Accounting Manual and IATA Resolution 850m (Passenger Agency Conference Resolution Manual) Vietnam Airlines would like to detail the Vietnam Airlines Revenue Recovery policy concerning the Agency Debit Memo (ADMs) policy. The purpose of this document is to make clear to agents all the circumstances under which ADMs will be raised.

1.1 Vietnam Airlines (VN) will issue an ADM to collect amounts or make adjustments to agent transactions related to the issuance and use of VN traffic documents, issued by or at the request of the agent, regardless of which airlines are included in the itinerary of the VN traffic document. An ADM may also be used to collect amounts where a traffic document has not been issued if agreed upon by the agent (example: for deposits for group sales). 1.2   It is VN ticket issuance policy to mandate the use of electronic tickets (ETs). 1.3  All clauses in this document are the standard ADMs policy. In case VN and agent have other bilateral agreement on issuing ADM policy, the bilateral agreement will prevail.

2. Key points:

2.1  Minimum ADM Value   The minimum ADM value is USD 10 or equivalent, except in the case of taxes. In the case of persistent practice of under collection (multiple occurrences of underpayments of less than USD 10 or equivalent) by the same agent, VN reserves the right to recover those underpayments. More than one ADM in relation to the same original ticket can be raised if different, unrelated charges apply. Grouping of multiple tickets on one ADM may be allowed under the conditions that the audit reasons are the same for all grouped tickets and all tickets were issued by the same agent. 2.2  ADM Administrative  charge VN will not levy administration charges to cover the cost of ADM issuance by VN. 2.3  ADM Settlement   Agency Debit Memos will be raised and settled via the BSP link if sent within nine months after final travel date/refund date. Where the final travel date cannot be established for any reasons, the expiry date of the document shall be used. Beyond that date, payment settlement will be handled directly between the airline and the agency. ARC Debit Memos will be loaded in the ARC Memo Manager.  2.4  ADM Dispute Handling   Disputes can only be done via BSPLink. It is VN’s intention to handle disputed ADMs in a timely manner.  Agents have the right to raise disputes within 15 days of receipt of ADM. If no dispute is raised within this time-frame, the dispute will not be accepted by VN. Upon receipt of dispute, VN will reply within 60 days stating acceptance or denial of the dispute with a clear explanation.  2.5  ACM Issuance   In the case unjustified ADMs have been issued by VN or when an ADM requires corrections in favor of the agent, an ACM can be issued to that agent covering the amount due.

3.  Contact Information

For further inquiries related to fare audit ADM/ACM, please contact your local Vietnam Airlines' office. Vietnam Airlines reserves the right to amend, adapt and/or partially delete the ADM policy at any time with prior notice.

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