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What is the TfL Journey Planner and how to use it?

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With more rail, tube, and bus strikes potentially on the horizon, getting around London can prove troublesome during industrial action. However, there are ways to plan your journey effectively in advance to help minimise disruption.

The latest tube maps (including stations that avoid stairs, accept cycles, and more) are published on the TfL.go.UK website for when services are running.

However, for smartphone users, the official TfL Go app helps you plan tube, bus, and rail journeys around the capital (including an update for the newly opened Elizabeth line ) and live reports on service disruption across London.

If, for any reason, you are unable to access the app, the TfL Journey Planner is also available via the browser on your PC, laptop, phone, and more.

What is the TfL Journey Planner?

The TfL Journey Planner is a website run by Transport for London that works similarly to the National Rail Enquiries page. It allows you to search and plan your journeys across London in advance. 

However, the journey planner seeks to be an all-encompassing solution for transport that goes beyond rail travel.

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For example, it will show you options for cycling, cycle hire, bus routes, and more. The site also gives you walking routes, with the option to view written directions or to open the path in Google maps.

The app encourages users to walk or cycle where possible and also gives the option to discover quieter times to travel, which can be particularly useful if you are not in a rush to make your trip.

How to use the TfL Journey Planner

Beginning on the TfL Journey Planner homepage , you can input your potential journey details based on geographical locations, underground stations, bus stops, and more.

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This allows you to pinpoint your starting place and destination. The site also gives you the option to pick from any journeys you’ve recently entered. Any updates or strike action will also be listed in a yellow banner at the top of the homepage.

The default allows you to plan a journey departing now, but you can alter the departure time if you are planning your trip further in advance.  

Once you have entered your journey details, you’ll be presented with options like ‘cycling and other’ (which will include cycle hire and walking), ‘fastest by public transport and ‘Bus only’, with the option to amend your journey details, look at services later or earlier in the day and even find nearby taxi ranks.

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You can filter journeys via the least walking, fewest changes, and complete step-free access.

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London Public Transport Journey Planners

These are the best apps and tools to plan a journey by public transport in London. We recommend using the options listed below instead of Google to plan a journey.

Citymapper is the most comprehensive public transport planning app for London.

It’s available online or as a free app for ios or android . The online version is now rather limited. The app is much better.

The route planner shows all transport options including cycling, walking and local trains.

The adult Pay as you go Oyster card/contactless fares for each journey are also shown. This make it easy to find the cheapest route.

Transport for London’s TfL Go app is a sleek design and easy to use . It’s the easiest app to find and live departures for underground trains and buses.

It also has a route planner showing options for

• fastest route
• an alternative route (usually bus)

Select ‘Status’ for delay information. You are then able to see if there are any problems on a particular train or underground line.

It defaults to an excellent live tube map, which finds your closest tube station. Click on the underground station, then the name of the station to get the times of the next tube trains.

Click on ‘bus stops’ to see times of the next buses from bus stops near you.

Unfortunately, it doesn’t give fare information. But it’s recommended if you don’t need to know the fare.

Transport for London’s online journey planner

Transport for London’s online Journey Planner shows the quickest way from A to B.

It’s possible to choose bus/tube/train only routes. It also gives you the Pay as you go Oyster peak/contactless and off-peak fares.

Do bear in mind that the default is the quickest route, which is not always the cheapest. For example, to Heathrow Airport:

• under ‘Edit preferences’ deselect ‘National Rail’ to exclude the expensive Heathrow Express train.
• Deselect ‘Elizabeth line’ if you want to exclude that as well.

Early morning or late-night journeys

To be somewhere at a specific time, especially if it’s in the morning or late at night, use the TfL Journey Planner

Mobility issues

If you have mobility issues, you can narrow down your search options to find the best route with:

• Escalators but not stairs
• Stairs but not escalators
• Step-free access to platforms
• Full step-free access

If you just need a tube map and don’t want to use an app, download a pdf tube map to your device.

Related pages

• How to get around by bus
• How to get around by underground
• Walking in London

Getting around London

• How to use the London underground
• How to use London buses
• London cycle hire scheme
• London trains
• London taxis & minicabs

Useful information

• Plan your journey
• London transport zones

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London Underground 101: A guide to getting the Tube in London

Editor's Note

If you've never visited London before, navigating its iconic Tube system can be either an adventure or a confused mess of Tube lines, fare types and labyrinthian stations.

You might not have initially thought so, but there's a lot more to it than just getting to a station, hopping on a train and then exiting. Thankfully, TPG has your back, and we created this guide to the London Underground.

Let's dive in.

Related: The 23 best hotels in London

Paying for the Tube and how to save money

First of all, let's make sure the price is right.

There are many ways you can pay to travel around London via the Tube.

You can buy paper tickets from the ticket machines at each Tube, Overground and Docklands Light Railway station. One-way, return, daily and weekly travel cards are available. If you're buying tickets for single journeys, you'll probably spend more than you really need to if you take the Tube more than once.

The most convenient payment method, though, is to use your contactless payment card. Simply touch it on the yellow card readers found at Tube entrances and some platforms to pay for your ride.

These card readers also work with prepaid Oyster cards sold at all Tube and Overground stations, plus most Elizabeth Line stations and select newsstands and visitor centers throughout London, for 7 British pounds ($8.86) each. If you choose to purchase and pay via an Oyster card, you can add money to the card using the ticket machines found inside Underground stations. You can then purchase daily or weekly travel cards covering various zones.

Regardless of how you pay for your ride, you'll use the same process for confirming your payment. Use your phone (for contactless payments) or debit, credit or Oyster card to tap in and out at the barriers of your start and end stations. Remember that card readers aren't always connected to gates and are sometimes free-standing, so make sure you locate one and tap in and out to avoid getting charged for traveling through all nine zones.

To see the full details and decide exactly which payment method is right for you, check out the Transport for London website .

Daily limits

If you use an Oyster card or contactless payment to pay for your Tube journey, there is a cap on how much you can be charged, depending on the zones you travel in or between.

Say, for example, you only travel within Zones 1 and 2. For a full day of travel via the London Underground in those two zones, you'll pay 8.50 pounds (around $10.76).

You can view the prices for other zones on the TfL website .

Child discounts

All children under the age of 11 can travel on the London Underground for free, and children between 11 and 15 receive discounted fares (as outlined below). To ensure that you get a discount, you should talk to a member of the London Underground staff inside the station.

How much does travel on the London Underground cost?

The London Underground operates a peak and off-peak fare system. The amount you're charged depends on which zones you're traveling in or between.

Peak fares are charged Monday to Friday between the hours of 6:30 and 9:30 a.m. and from 4 to 7 p.m. Off-peak fares are charged at all other times and if you're traveling from a station outside of Zone 1 into Zone 1 between 4 and 7 p.m. on weekdays.

Journeys on the Tube and the Elizabeth Line to and from Heathrow Airport (LHR) are always considered peak fares if you start, end or go through Zone 1.

Travel cards

Peak and off-peak travel cards are also available in the Tube stations' kiosks. The cost of travel cards varies depending on the zones you travel in. Paying with an Oyster card or via contactless payment is usually cheaper.

An Anytime Day travel card can be used for the entire day that you purchase it until 4:30 a.m. the next day.

An Off-peak Day travel card is valid for an entire weekday from 9:30 a.m. — or any time on Saturdays, Sundays and public holidays — until 4:30 a.m. the following day.

How to read the London Tube map

The London Underground map is divided into nine zones. The center of London — along with its most popular tourist attractions and iconic hotels — is in Zone 1. The outer parts of the city are in Zone 9. The zones are serviced by 11 tube lines and a handful of other rail services identified by color.

The London Underground lines are as follows:

• Bakerloo (brown) : From Harrow & Wealdstone in northwest London to Elephant & Castle south of the River Thames
• Central (red) : From West Ruislip in west London to Epping in east London
• Circle (yellow) : From Hammersmith to Edgware Road and then back to Edgware Road in a loop around central London
• District (green) : From Upminster in east London to Richmond in south London
• Hammersmith & City (pink) : From Hammersmith to Barking in east London
• Jubilee (gray) : From Stanmore to Stratford in east London
• Metropolitan (maroon) : From Aldgate to Amersham
• Northern (black) : From Edgware in the northern suburbs to South Wimbledon in southwest London
• Piccadilly (dark blue) : From Cockfosters via Hammersmith to Heathrow Terminals 1, 2, 3, 4 and 5; the Piccadilly Line has two branches, which split at Acton Town
• Victoria (light blue) : From Walthamstow Central in north London through central London to Brixton
• Waterloo & City (turquoise) : From Bank to Waterloo Station

Though not technically Tube lines, you'll also find the following rail routes on the Tube map:

• Overground (orange — double stripe) : From Watford Junction in the northwest to Croydon in the south and from Barking in the east of London to Richmond and Wandsworth in the southwest
• Docklands Light Railway (turquoise — double stripe) : From Bank in the City to Lewisham in east London and Bank to Woolwich Arsenal; there are further routes from Tower Gateway to Beckton, Stratford to Lewisham or Canary Wharf, and Stratford International to Woolwich Arsenal
• Elizabeth Line (purple — double stripe) : From Reading and Heathrow in the west to Shenfield and Abbey Wood in the east

Taking the Tube to Heathrow Airport

Depending on where you're traveling from, the Tube or Elizabeth Line will likely be your cheapest and most direct route to Heathrow Airport.

You can learn more about the best ways to reach Heathrow here .

While there's extra space on the Piccadilly Line for suitcases, trains on other lines aren't always as accommodating. Either way, traveling with multiple pieces of luggage at peak times can make for a stressful and awkward journey for you and those around you.

It's not always possible to get to Heathrow without getting on the Tube during peak times. If possible, try to leave earlier to avoid rush hour and have a far more comfortable journey.

How to plan your trip

TfL provides a range of free Tube maps that are available in most Tube stations and some small shops to help you plan your journey.

You can also use TfL's journey planner . Add in your start and end destinations, and the site will work out the nearest Tube stations and what changes you may need to take. The site will also suggest bus routes if they're faster, and it'll advise on journey times.

You can filter its suggestions to only include buses if you wish to avoid the Tube; you can also filter for routes that are accessible, routes near taxi ranks or routes that have the fewest changes or least amount of walking.

In terms of apps, many Londoners tend to use Citymapper ( iOS / Android ) or Google Maps ( iOS / Android ), both of which will provide you with up-to-date Tube suggestions, walking routes and bus options.

How early does the Tube run?

The London Underground's opening times can differ depending on the line you want to take and where you're starting your trip. Generally, though, Tube trains begin operation around 5 a.m. from Monday to Saturday, with slightly reduced operating hours on Sundays.

How late does the Night Tube run?

On Friday and Saturday nights, you can ride the Night Tube when the Central, Jubilee, Northern, Piccadilly and Victoria lines run for 24 hours. Additionally, the London Overground operates a 24-hour service on these days between New Cross Gate and Highbury & Islington.

The Night Tube is charged at off-peak rates.

The quickest route might not be the obvious one

If you're not used to London, you might think you need to take the Tube to get anywhere. The Tube is your best bet for longer journeys in and out of the city. However, shorter journeys in central London will likely be quicker on foot.

When planning your journeys, the TfL website has a handy box to help you determine which routes are quicker to walk.

By walking shorter routes, you'll not only save time but will also breathe in less thick, soupy air. The views are guaranteed to be an improvement, too.

Travel etiquette on the London Underground

Polite behavior when traveling on the London Underground can pretty much be simplified into three main rules.

Escalator etiquette

Perhaps the most important rule of Tube stations is to stand on the right on the escalators. This allows those in a rush to glide down the escalators in a flash to avoid waiting an extra minute for the next train.

Mindful Tubing

Everyone getting the Tube has somewhere to be and is likely in a rush. Letting all passengers get off your carriage before boarding will enable a smoother, quicker and more pleasant journey for everyone.

Additionally, don't hog seats if someone in need, such as elderly people, pregnant women or people with disabilities, would benefit more than you by sitting down. Checking if someone needs your seat will go a long way in making someone's journey, if not their entire day, better.

As for rides during busy commuting hours, remember that squishing as tightly as possible into the area closest to the doors doesn't benefit anyone. Move down the train. It makes for a more comfortable, less sweaty journey for everyone.

In general, queueing is somewhat of a national sport for Brits. We do it anywhere and everywhere, and anyone who fails to queue correctly will receive passive-aggressive eye rolls and tuts from all who witness it.

This also applies to the Tube, whether you're waiting to get through the barriers, waiting to get on or waiting for the stairs, escalators or elevators to leave the station. Save yourself the glares and cranky tuts of fellow passengers by falling into line.

Bottom line

Love it or hate it, London would come to a standstill without the Tube. Whether it's your first time in the capital or you're a seasoned Londoner, the above tips will serve you well. Remember, above all else, to stand to the right.

Tube Map London Underground

Hardy commuters at waterloo..

Available free on iOS and Android

Official TfL Tube Map.

Including Night and Rail maps.

early-risers on the District line.

Live line status..

The latest info from TfL, including live departure boards.

families at Charing Cross.

Offline route planner..

The easiest way to navigate the Tube.

London’s favourite app for using the Underground.

Tube Map prepares you for the journey ahead with line status updates, real-time routing to anywhere in London and of course the latest official Tube Map from Transport for London. The award winning transport app features the iconic Harry Beck Tube Map which is easily recognisable to both local commuters and tourists. With a range of great features and the latest maps available every time there is an update, the Tube Map app is the simplest way to navigate the Underground when on the go.

Official Tube Map

Tube Map includes the latest official Transport for London map, based on the iconic Harry Beck design. The Tube network is constantly changing, from closed stations to the addition of entire lines (hello TfL Rail!) Download once and know that you’ll always have the latest Tube Map ready to go.

Line status and departure boards

Tube Map’s live status about every line on the TfL network. Whether it’s a closure on the Bakerloo line or delays on TfL Rail, you’ll always be in the know. Tap on a line for further information about any delays and what stations are causing the problem. Head to the Status & Departure Boards tab on a selected station to see departure times.

– Travel Guide –

Need help planning something to do in London or have questions about using the London Underground? Read the Mapway Travel Guide to London .

Journey Planner

Planning a journey to anywhere in London? Tube Map makes it easy! Plan journeys to and from postcodes, points of interest/tourist attractions and Tube stations. Realtime routes will avoid known delays so you can travel in confidence knowing that you’re going the quickest way. Tube Map’s route planner also works without an internet connection so you don’t have to worry about using up data!

Available free iOS and Android

Accessibility information.

View how accessible each platform is with ratings for those travelling with heavy luggage, a pushchair or using a wheelchair.

 – Travel Tip –

Don’t forget to tap out with the same card you used to tap in, or you might be charged more for your Tube journey.

Tube Map London Underground review on iTunes

Robroy060 | 6th december 2021, amir haqani | 17th october 2019, rydley | 2nd september 2019, – did you know –.

You should stand on the right when using an escalator on the London Underground or risk being frowned at by the locals!

– Travel Tip –

For more travel tips tap any station in Tube Map and click Information & Facilities. You’ll find some fun facts, travel tips and things to look out for!*

*Available on Android. Feature in development for iOS.

Additional features, first & last trains.

This handy in-app purchase is an additional feature that gives you the first and last train times for each service. For more information visit “Unlocked Features Explained” .

Want to know the quickest way off the Tube and out of the exit? This helpful in app purchase tells you which carriage to use to get out first. For more information visit “Unlocked Features Explained” .

Walking Routes

The walking routes shortcut is a map overlay that shows which stations are quicker to walk to and how long it will take.

Need to catch a ride once you get off the Tube? We’ve partnered with Uber to offer you a quick way to catch a ride once you’ve finished your journey.

Live Twitter Feed

In the side menu Tube Map includes a live Twitter feed with information from all of the official TfL accounts. These helpful tweets are packed with travel information and can be shown on the map view of the app.

Route Planner

Alternative Route

Station information, newbury park station.

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London Underground: How to pay fares & use tube trains

How much is a London train fare?

• Adult train fares 2024
• Senior train fares 2024
• Child train fares 2024

You can buy tickets using cash, your contactless card , or by getting hold of an Oyster card , Visitor Oyster card or travelcard .

Tube journey planner

Get information about a station:

Plan a route between two stations (remember to check for tube strikes and delays ):

Where can you get a tube map?

Free maps can be picked up inside tube stations in the most central, touristy parts of London. The best online map is at the TFL website: tfl.gov.uk/standard-tube-map.pdf .

Where can you get London underground timetables?

Paper timetables – You can get paper timetables from one of the Visitor Centres at Heathrow airport, Euston station , King’s Cross , Liverpool Street , Paddington , Piccadilly Circus and Victoria .

Online timetables – You can also look them up on the TFL website at tfl.gov.uk/travel-information/ – or this very website, by selecting a station from the dropdown menu above.

Download the TFL app – The official TFL app is worth downloading onto your phone because it comes with a tube map and route planner. Check out their website for details: tfl.gov.uk/maps_/ .

When is rush hour on the London underground?

Rush hour on the London Underground is slightly different to peak time , and runs roughly from 7.30 AM to 9.30 AM, and 5 PM to 7 PM – don’t expect to get a seat during rush hour!

Peak time is used to work out the fare, and applies from 6.30 AM to 9.30 AM, and 4.30 PM to 7 PM (Mon-Fri). Weekends and public holidays are always classed as off-peak . Note: Between the 8th March and 31st May 2024 TFL are running a trial called ‘Off-Peak Friday Fares’, where Fridays will be classed as off-peak all day.

How often do London underground trains run?

How often London underground trains run will depend on which line you’re using and the time of day you’re travelling, but a good rule-of-thumb is every 5-10 minutes in zone 1, going up to every 2-5 minutes during rush hour. Trains outside zone 1 can be anything from 10-30 minutes.

Services typically operate between 5 AM and 00.30 AM (Mon-Sat) and 7 AM to 11.30 PM (Sun), but some of the busier lines operate 24 hours a day on the night tube.

You can view of a map of the night tube routes on the TFL website .

When does the night tube operate?

Central line – Trains run roughly every 10 mins between White City and Leytonstone, every 20 mins between Ealing Broadway and White City, and every 20 mins between Leytonstone and Loughton/Hainault. There’s no night service between North Acton and West Ruislip, Loughton and Epping, or Woodford and Hainault

Jubilee line – Trains run roughly every 10 mins

Northern line – Trains run roughly every 8 mins between Morden and Camden Town, and every 15 mins between Camden Town and High Barnet/Edgware. There’s no night service on the Mill Hill East branch or Bank branch

Piccadilly line – Trains run roughly every 10 mins between Cockfosters and Heathrow T5. There’s no night service on the T4 loop, or between Acton Town and Uxbridge

Victoria line – Trains run roughly every 10 mins

How can you avoid lifts and escalators on the tube?

Avoiding tube stations with lifts and escalators is harder than you’d think because a lot of them are very old and don’t have lifts, or even escalators, so the odds are pretty high that you’ll find yourself facing a long flight of stairs at some point.

If you look on a tube map then the stations showing a blue wheelchair symbol have step-free access between the train and the street, so these ones should be accessible for practically everybody, but the ones with a white wheelchair symbol only have step-free access between the platform and the street, so you might need some help getting on and off the actual train.

The journey planner on the TFL website will let you search for a route with extra options like ‘Use escalators but not stairs’ – tfl.gov.uk/plan-a-journey/ .

How can you avoid tunnels on the London underground?

If you’d rather avoid tube tunnels on the underground then you’re out of luck in central London because the journeys in zones 1 and 2 are practically all underground.

Once you get out to zone 3 and beyond then it’s the total opposite, because most of them are above ground.

Check out this handy map on the TFL website which shows you which parts are above ground: tfl.gov.uk/tube-map-with-tunnels .

Can you take a bike on the London underground?

Non-folding bikes are banned on large parts of the London underground because the tube trains are so busy. Check out this handy map on the TFL website showing you which stations allow them: tfl.gov.uk/cycles-on-public-transport-map .

How do you get through the ticket barriers?

The first thing that you need to know is that you can’t get through every single barrier at the station. You can only use the ones that are showing a green arrow or yellow arrow next to the gate. If it has a red cross or yellow cross then it won’t accept your ticket.

The yellow circles in front of the gates are called Oyster readers. If you have an Oyster card or contactless card then all you have to do is wave it near the reader and the gate will open automatically. If you have a paper ticket, or a paper travelcard , then you have to insert it face-up into the slot beneath the Oyster reader. The same ticket will then pop out of the slot on the top. The gate will open automatically when you remove your ticket from this slot.

Note: If you’re carrying some bulky bags or you’ve got a pushchair with you, then you might struggle to fit through the barrier. So just look for the extra-wide barrier which is usually positioned at the far end for wheelchair users. This one is also useful if your child is travelling for free because they won’t have their own ticket.

How can you find the right platform?

To find the right tube platform you need to know your direction of travel. If you want to travel from Piccadilly Circus to Oxford Circus on the Bakerloo line, for example, then you need to look for signs saying Bakerloo Northbound , because that’s the direction you travel on the ground. If you’re returning in the opposite direction then you’d need Bakerloo Southbound . Other journeys might say Eastbound or Westbound .

If an underground line branches in two different directions then you also need to look for the last stop on the line. So if you want to travel from Westminster to Kew Gardens on the District line, for example, then you need the District Westbound to Richmond – because Richmond is the last stop on the branch which goes to Kew Gardens. If you boarded the District Westbound to Wimbledon then that would be the wrong one, because that branch doesn’t go to Kew Gardens.

The Northern line is a bit more confusing because not only does it split in two, but each branch also has the same final stop. So what you have to do then is look for the words Bank loop and Charing Cross loop . If you look on a tube map then you’ll see that one branch goes past Bank station , whilst the other goes past Charing Cross .

And bear in mind that the Circle line doesn’t actually go around in a circle, like its name implies (welcome to London!). If you ride it round as far as Edgware Road then you’d actually have to get off and board another train to Baker Street .

What is a National Rail train?

A National Rail train is an overground train that goes outside London to other parts of the country.

There are lots of different companies that operate National Rail trains: Chiltern Railways, East Midlands, First Great Western, Great Northern, Merseyrail, South West Trains and Thameslink , to name just a few, but they all come under the umbrella of ‘National Rail’.

Each company will have their own individual website, but we recommend using the official National Rail website at nationalrail.co.uk , because it allows you to search all of the different companies together.

Where can you catch a National Rail train?

Here’s a list of the main National Rail stations in central London, with some of their most popular destinations.

Trains heading north – City Thameslink for Luton Airport, St. Albans – Euston for Birmingham, Glasgow, Liverpool, Manchester, Watford – King’s Cross for Cambridge, Edinburgh, Newcastle, Nottingham, York – Marylebone for Birmingham – Moorgate for Hertford – St. Pancras for Luton Airport, Nottingham

Trains heading south – Blackfriars for Ashford International, Brighton – Cannon Street for Ashford International, Margate – Charing Cross for Canterbury, Dover, Hastings – Farringdon for Brighton – London Bridge for Brighton, Canterbury, Hastings – St. Pancras for Brighton, Eastbourne, Eurostar to Paris – Victoria for Brighton, Dover, Eastbourne, Gatwick Airport, Margate – Waterloo for Bournemouth, Canterbury, Dover, Hastings, Portsmouth, Southampton

Trains heading west – Paddington for Bath, Cornwall, Heathrow Airport, Oxford, Plymouth, Wales – Waterloo for Cornwall, Salisbury

Trains heading east – Fenchurch Street for Southend – Liverpool Street for Stansted Airport

Good manners and bad etiquette on the train

If you’re new to the London Underground then here’s a quick little guide to tube etiquette:

Getting through the barrier – Tube stations are very busy places and you should always try and have your ticket ready before you reach the barrier. If you stand there for a few minutes rifling through your pockets and bag then expect to get some withered looks.

Standing on the escalator – The biggest sin that a tourist can commit on the tube is blocking up the escalator by standing on the left. If you want to stand still then use the righthand side. The lefthand side is for people who want to save some time by hurrying up it.

Not quite as annoying (but pretty close!) is when people get to the end of the escalator and then just stand there, totally oblivious that a whole bunch of people are about to crash into the back of them.

Standing on the platform – Underground platforms are usually quite long but lots of people just stand by the entrance corridor, not bothering to move down. If the station is busy then you should always try and move along to make more space.

Getting on the train – It’s good manners (and good sense) to let passengers off the train before you try and board it. You should also try and move down inside the carriage once you’re onboard.

Your comments and questions

Jean I'm traveling with my 15 month old daughter how easy is it to access the underground as I have a buggy

Staff Hi. They always have extra wide gates for wheelchairs and buggies at the entrance, so you can get through there okay, but a lot of underground stations still have stairs. If you enter your route into the journey planner dropdowns above it will tell you about the lifts, escalators and stairs at each station

John Hardman Transport for London is so good, people in London don't realise how lucky they are to have such a great transport system and with reasonable fares. True I am talking about being retired and travelling off peak. Recently stayed 5 days in Crystal Palace. Travelled into London each day by train and fully utilised the tube system. I almost enjoyed that as much as looking around London

Margaret49 Good morning, We are using the tube for the first time for an overnight stay, as we are not local we will need to use the self service ticket machine for Zone 1-4, do the machines take cash or credit cards? So we know what is appropriate for our journey which will involve a peak time inward and off peak return

Staff Some machines accept cash and cards but other ones will be labelled 'cards only', so you have to look at the top to see what it accepts. All the peak and off-peak prices for zones 1-4 are listed on our train fares page - city-guide.london/​transport/​adult-train-fares.php

Sammy Hi, what are peak times as underground cheaper tickets are off peak, but what times are peak so we know when you avoid them?

Staff Hi Sammy. For Oyster and contactless peak time is 6.30 AM to 9.30 AM and 4 PM to 7 PM (Monday to Friday). For travelcards peak time is before 9.30 AM (Monday to Friday). Weekends are always off-peak.

Tom What are 'off-peak' times on the London Underground on a weekday please?

Staff Hi Tom. For Oyster and contactless cards off-peak is outside the hours of 6.30 AM to 9.30 AM and 4 PM to 7 PM (Mon-Fri). For travelcards off-peak is any time after 9.30 AM (Mon-Fri). Fares are based on what time your journey starts. So if your journey starts during off-peak hours, it will be charged as off-peak. It doesn’t matter what time your journey ends.

David MB Two retired people from US in London (no senior discounts for non-Londoners, boo!), travelling on probable multiple trips between Zones 1 and 2 back and forth from Aldgate East. We understand fares are one way and with the limit on Oyster Cards being less than double the one way fare, what is the cheapest way for us to use the underground? We will buy tickets to and from airports separately

Staff Hi David MB. Oyster will likely be the cheapest (a weekly travelcard can also work out cheaper depending on how many days you're staying and how many journeys you're making). The maximum you will pay each day is the daily cap for the zones you travel through, Any money left on your card which you don't spend you can get refunded at the end. If you're flying into Heathrow then you can even use it for that as well (but only for travelling on the tube, not the Heathrow Express)

Jagroy Is there any charge for a pushchair on the tube

Staff Hi Jagroy. There's no charge for pushchairs or luggage, but bear in mind that a lot of underground stations are quite old and you might have to descend a flight of stairs

Gary Tamplin Generally speaking, what is the cheapest way of getting around London for a day on the tube, if you are travelling between most of the zones, a day Oyster card or contactless?

Staff Hi Gary. Oyster and contactless are the cheapest (they're both the same price), but you have to pay an extra £5 deposit the first time you buy an Oyster card, so maybe contactless will be cheaper for you if you haven't already got one

Adriana How do I get from ealing broadway to hammersmith by train

Staff Hi Adriana. You can just get the district line - city-guide.london/​transport/​train-journey.php?from=ealing-broadway&to=hammersmith

Anthony Pike What platform do I use for the jubilee line from waterloo to baker street

Staff Hi Anthony. The jubilee westbound at Waterloo is platform 5 - city-guide.london/​transport/​trains.php?station=waterloo

John Barmby I am travelling from Tower Hill to Stratford on the District line and Central As these trains use the same platform at Mile End , do I need to tap out at Mile End before boarding the Central line to Stratford

Staff Hi John. No, you don't have to tap out when changing trains. You don't have to pass through any barriers when changing trains/platforms. If you did go through the barriers at Mile End then that would be the end of your journey

John miller I’m travelling from kings cross train station to white hart lane, what tube station do I get off at?

Staff Hi John. Get the Victoria line to seven sisters, then the London Overground to White Hart Lane. It’s about a five minute walk from there

Liz Is Euston station tube to Clapham Common direct

Staff Hi Liz. It is direct, yes - city-guide.london/​transport/​train-journey.php?from=euston&to=clapham-common

David Hi - How do get the easiest way with large suitcases from Liverpool Street station to Southwark tube station. Thanks in advance!

Staff Hi David. I would forget the tube and just get the 344 bus which goes between the two. Because you'd have to change trains twice if you want to go by tube. The bus only takes 16 mins

David Thanks - is it ok to take large suitcases on the bus number 344? - Can we pay with Oyster-cards? Thanks! ?

Staff It's fine to take big suitcases. You can just stand with them in the wheelchair space if it's not being used. Its okay to use Oyster cards as well

David Thanks very much for your help! This was important to know! ?

David Hi - One more question. We arrive by National Express coach to Liverpool Street station bus stop. - Where abouts in the area is the nearest bus stop for number 344 going to Southwark. Thanks once again! ?

Staff It goes from Stop B down the side of the station. I think the National Express drops you off at either Stop E or G on the other side.

David Thanks again for great service! ?

Bruce Hello - is there easy access when changing from Central line to Jubilee line at Bond Street. How far must one walk? Is a lift available? All relevant info is welcome. Thanks.

Staff Hi Bruce. It's step-free but you have to take two different lifts down to the jubilee platforms and walk about 110 metres

Bruce Thanks - that helps to know.

Mark Rookie question (I’ve never used Contactless on the Tube before, I’ve always used paper Travelcards as I’m from outside London). Anyway, in terms of using Contactless, if I want to go from Paddington to Mile End am I correct in thinking I tap in at Paddington Elizabeth Line, tap out at Whitechapel Elizabeth Line, tap in again at Whitechapel District Line, tap out Mile End District Line, and the system will calculate this as an Adult Single between Paddington and Mile End?

Staff Hi Mark. You only tap down at the beginning and end of your journey. You shouldn't have to go through any barriers when changing trains in the middle. If you do that then you'll end up paying for two separate journeys, because the computer will think that you have exited the station at Whitechapel

Sonia Hi, If I travel with 2 suitcases (a 20 inch and a 28 inch), from Victoria to Gatwick airport, which one will be cheaper - the National Express coach or the Gatwick express (as I read from the website that they will charge 8 GBP for 1 extra suitcase)?

Staff Hi Sonia. It looks like it's the Gatwick Express by about 6 quid, but that's without knowing when you're going, or how far in advance you're buying your ticket.

Anton John Hi, What would be the most cost effective way to get from Bromley by Bow station to Gatwick Airport ? Thanks

Staff Hi Anton. I would get the underground to Victoria and pay by contactless (or buy a single ticket from the machine if you haven't got a UK bank card), and then buy a Gatwick Express ticket online in advance

Faye McPherson I want to travel to London Heathrow Terminal 3 from Russell Street Station on 22nd February as I will be coming from Edinburgh on the sleeper to Euston where do I buy a ticket to get to Heathrow

Staff Hi Faye. The easiest thing would be to just use your contactless bank card, and tap it down on the gate - city-guide.london/​transport/​contactless-cards.php (assuming you've got a UK bank card) - but if it's just a one-off journey then you can also buy a ticket from the self-service ticket machine in the station. You just tap the screen and choose your destination

Faye McPherson Thank you and I take it the tube takes me to terminal 3 at Heathrow

Staff It does yes, there are three stations at Heathrow and one of them is for Terminals 2&3 - city-guide.london/​transport/​train-journey.php?from=russell-square&to=heathrow-terminals-1-2-3

Chris For our upcoming visit to London, we are staying in a flat near Shepherd's Bush. It looks like the easiest (fewest changes) route from Heathrow would be the Elizabeth Line to Ealing Broadway and then the central line to Shepherd's Bush. Would this be feasible with 4 people and their luggage?

Staff Hi Chris. You'll have a flight of 20 stairs and an escalator at Shepherd's Bush, but that's about it. If you don't mind the extra money then you could get the Heathrow Express to Paddington and a £25-£30 taxi to Shepherd's Bush (you can fit five in a taxi, so four plus luggage will probably be okay, but it depends how much luggage you've got)

Cp On the underground should my 15 year old just use a contacless card to pay or is there a better method?

Staff Hi CP. he can do, if he’s got his own card. You can’t share one card between two people

shirley How oftern to the trains go from Heron quays to waterloo

Staff Hi Shirley. They go every 2-5 minutes

Evelyn Barry Hi I have my Irish staff privilege card and 4 box coupon tickets . Can I use either of these on Heathrow express and London tubes. Thanks

Staff Hi Evelyn. We’d like to help but we’ve never heard of either of those things. If it’s a TFL staff card then I would try contacting them

Mike Copp As an electric wheelchair user (wheelchair not scooter) I will arrive at Waterloo Train station and have booked assistance off the train, will someone be available to assist me on to the underground to Euston station? where I have booked assistance onto a train to Birmingham? I am used to how assistance works with overground trains but not the underground. I believe my ticket is valid not only for overground but also between mainline stations using the underground.?? Any information, tel no appreciated

Staff Hi Mike. You can only prebook assistance on the London Overground and Elizabeth line. On all other tube lines they do something called ‘turn up and go’, which basically means you have to go up to a member of TFL staff at the station and they will arrange for someone to come and help you to the platform and help you board the train. There is a help desk at waterloo. after you come off the national rail train look for the big central clock hanging off the ceiling and its next to that. More information about ‘turn up and go’ here - tfl.gov.uk/​transport-accessibility/​help-from-staff . We cant tell if your ticket includes the underground as well without seeing what you've bought, but assuming it does then you’ll probably receive a separate ticket for it.

Jane What's the best line to use to travel from Paddington station to Greenwich?

Staff Hi Jane. Assuming you just want to go to Greenwich, the place, rather than the actual station, I would get the Elizabeth line to Canary Wharf and then the DLR to Cutty Sark

Vijay kumar I am travelling first time to London.Which u/g line i should follow from T4 to Queensway u/g stn.I do not have travel cards.

Staff Hi Vijay. i would probably get the Elizabeth line to Paddington and then walk 15 mins to Queensway. Otherwise you”ll have to get off at Bond Street instead and change onto the Central line for Queensway

Jane Hi my grandson and I are going to Wimbeldon tennis this year and haven’t a clue on the underground tubes.we are travelling from Northampton train station to Euston station.can you please let me know what tubes we use ,if we change tubes and what stops to get off and platforms .

Staff Hi Jane. It's quicker to go to Southfields station (15 min walk to the tennis) rather than Wimbledon itself (20 min walk). So from Euston you can get the Victoria line to Victoria (southbound platform), then change to the District line to Southfields. But make sure you get a District line train that says it's heading towards Wimbledon. If it says it's heading towards Richmond or Ealing Broadway then it will be the wrong one. It will say where it's heading on the LCD board on the platform

Elizabeth wills Which platform at farringdon station do I need to get to kings cross please?

Staff Hi Elizabeth. It's westbound, platform 2 - city-guide.london/​transport/​trains.php?station=farringdon

Paul G Going underground from Clapham Common to Westminster abbey and Buckingham palace using contactless card. Do we get off at st James park or is there a closer station and do we need to pay twice for changing from northern line to district line. Thank you

Staff Hi Paul. St James's is the closest to Buckingham Palace. Westminster is the closest to Westminster Abbey. Personally, if it was me, I would just stay on the Northern line and walk it from Charing Cross because it's not very far. You can walk past Trafalgar Square down Whitehall, have a look at Horse Guards and Downing Street, then do Westminster Abbey, and walk through St. James's Park alongside the lake to Buckingham Palace. You don't have to pay twice for changing trains. You'd only pay twice if you actually exited through a ticket barrier and left the station.

Joe Hi. Visiting London next week for first time and need to get from King’s Cross to Covent Garden Seven Dials. What tube line and can it by accessed directly from Kings Cross? Thanks

Staff Hi Joe. You can get the Piccadilly line straight to Covent Garden - city-guide.london/​transport/​train-journey.php?from=kings-cross-st-pancras&to=covent-garden

Mary I’m travelling from London City Airport to Westminster early December and as I’m a novice it feels a bit stressful. Can you please advise me of the best way to travel and is it straightforward? Thank you.

Staff Hi Mary. I would get the DLR to Canning Town (DLR = Docklands Light Railway, which is really no different to using the London Underground, it’s just above ground), and then change trains onto the Jubilee line for Westminster. You can use a lift plus escalator to change trains at Canning Town - city-guide.london/​transport/​train-journey.php?from=london-city-airport&to=westminster —- westminster is a fun stop to arrive into London at, because when you come out you will have Big Ben literally right in front of you

Mandy How to get from st pancas to king henrys rd

Staff Hi Mandy. Assuming you mean the one by Primrose Hill, you could get the northern line to Chalk Farm and then walk it from there. It's about a 10-15 min walk

Greeshma We are a group of 5 adults visiting London for 6 days. We are staying at a place in Wembley. Which card do you suggest as we will have to travel daily to and fro from Wembley to the main tourist spots in London which if I am right are mostly in Zone 1.

Staff Hi Greeshma. It depends how many journeys you make each day, and which zones those journeys are in. It’s possible that a zone 1-4 weekly travelcard might work out cheaper, but if you’re making 3 or more journeys on five of the days then you might be better off with an oyster card instead, because then you’ll be paying the ‘daily cap’ each day. There’s not a lot in it though, because you also have to add a deposit on top when you buy a new oyster card, so if it was me i would probably just go for the easy option and get a weekly travelcard. (Where are you staying? I’ve stayed in the Ibis near Wembley Stadium)

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Forum: London Buses, Taxis & Trains

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TfL Go: Live Tube, Bus & Rail 4+

Plan journeys around london, designed for ipad.

• #28 in Navigation
• 4.7 • 1.1K Ratings

Screenshots

Description.

Travel confidently around London with maps and live travel updates on our official TfL app. Check live arrival times for Tube, London Overground, DLR, Elizabeth line and Thameslink trains as well as Trams and IFS Cloud Cable Car. Make step-free journeys and look up station facilities. See on the map when stations and lifts are closed. Walking or cycling? Our reliable journey planner will map a safe route. The app is built around our iconic Tube map. To get started: • Touch the map or search to plan your journey • See the status of all lines • Check how busy each London Underground station is right now • Re-route as you travel - we’ll suggest alternatives • Switch to the step-free map for accessible journeys • Find out when your next train, bus or tram is due • Look up which platform your train will arrive on • See when the stations you want to travel through are quieter • Check out station information and facilities such as toilets Most recently we’ve: • Added more information about station toilets – find out where they are by gender and which ones are accessible and/or with baby changing facilities • Built a new map showing nearby bus stops – making it simple to see where you can catch your bus from • Refreshed the navigation – it’s even easier to get to the features you want Our simple and clear layout is designed to make using the app easy for everyone. Planning your journey: We’ll suggest multiple ways to get to your destination – you pick the one that suits you best. Choose the quickest journey, bus-only or one that’s step-free. Check before you travel: See how the line is running and when to expect your next Tube, bus, train or tram Freedom to explore: Choose the right travel options if you or someone you’re travelling with needs to avoid steps, lifts onto a train or in a station. Bus stops near you: Find the bus stop nearest to where you are, and next bus live arrival information for every route. Available underground via Wi-Fi (or 4G in some places) for live updates on the go. What users have said: “I think that out of all of the transport apps I have owned on my phone, this is by far the best” “I love how clean the design of the app is & how easy it is to use. The best part of the app is it’s simplicity & how it helps you to navigate across London so effortlessly.” “The map is awesome! The ability to zoom in and out and see more/less information as you do so. The station information is really useful and seeing which lines/stations are closed or have delays at a glance is really helpful. It’s also beautifully designed! Very slick, clean, and responsive.” “The app is beautifully designed and free to use. Step free mode also works really well." “This is a must have app … very much worth the wait. Well done TFL.”

Version 1.61.0

Improvements to VoiceOver support, plus some other bug fixes.

Ratings and Reviews

1.1K Ratings

Provide a symbol table on the app to assist interpretation

If you could provide a symbol table to assist with the interpretation of the map in the app, this would be helpful. Also, finding it hard to interpret the suggested route.

Developer Response ,

Hi, if you zoom right in on the tube map, you'll see the line names beside each line. Thanks for your review!

Needs a map of major bus routes

App Privacy

The developer, TfL , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

• Search History
• Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Information

• Developer Website
• App Support
• Privacy Policy

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