If Safari isn't loading websites or quits on your iPhone, iPad or iPod touch
If you can't load a website or web page, or Safari quits unexpectedly, follow these steps.
Connect to a different network
Try to load a website, such as www.apple.com/uk , using mobile data. If you don’t have mobile data, connect to a different Wi-Fi network , then load the website.
If you're using a VPN (Virtual Private Network), check your VPN settings . If you have a VPN turned on, some apps or websites may block content from being loaded.
Restart your device
Turn off your device and turn it on again.
Restart your iPhone
Restart your iPad
Restart your iPod touch
Clear website data
You can clear website data every so often to improve Safari performance.
Go to Settings > Safari.
Tap Clear History and Website Data.
Tap Clear History to confirm.
Turn on JavaScript
Turn on JavaScript if it's not already on.
Go to Settings > Safari > Advanced.
Turn on JavaScript.
Get more help
If the issue continues and only affects a certain website or web page, check if you have Private Relay turned on. You can temporarily turn off Private Relay in iCloud Settings . If Safari still doesn't load websites and you've tried all these steps, contact the website developer for more help.
Contact Apple Support
Need more help? Save time by starting your support request online and we'll connect you to an expert.
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If Safari isn't loading websites or quits on your iPhone, iPad or iPod touch If you can't load a website or web page, or Safari quits unexpectedly, follow these steps. Connect to a different network
If your iPhone doesn’t have a Home button, swipe up from the bottom to the center of the screen. Hold your finger in the center of the screen until the app switcher opens. Then, swipe Safari up and off the top of the screen. You’ll know Safari is closed when it no longer appears in the app switcher. Open Safari again to see if it’s ...