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5 Travel Agent Resume Examples Made for 2024

Travel Agent Resume

• Travel Consultant
• Travel Coordinator
• Travel Manager
• Travel Agent No Experience
• Write Your Travel Agent Resume

When people need help booking flights, planning itineraries, or fielding last-minute curve balls, you’re there to help keep everything in order. You also might provide recommendations for other amenities customers or executives hadn’t thought of, like the ideal hotel accommodations or vehicle rentals.

But how should a travel expert like you express your abilities on a resume ? How can you tell recruiters precisely what they want to know about you as a candidate?

Hey, we’ve got this. After years of helping professionals like yourself in the travel industry, we’ve coordinated our travel agent resume examples and a cover letter maker to help you plan your trajectory!

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Why this resume works

• In this regard, achievements such as a 16% reduction in booking time, a two-minute decrease in document processing time, and more are music to the ears of recruiters.

Travel Consultant Resume

• Like Seraphina, go for an official format that allows you the room to showcase your achievements without adding clutter between bullet points.

Travel Coordinator Resume

• How about creating a one-page travel coordinator resume? You heard that right. This strategy makes it easy for the hiring team to scan your piece without having to go to the next page.

Travel Manager Resume

• As you do this, use a reverse chronological order to illustrate your industrious journey rising through the ranks. To boost your application, pick and share the most impactful achievements in your previous roles.

Travel Agent No Experience Resume

• Find a role such as a customer service representative and use it as your anchor to sell your skills and potential to employers.

Related resume examples

• Event planner
• Hospitality
• Customer service
• Receptionist
• Real estate agent

Tailor Your Travel Agent Resume to the Job Description

So, are you applying for a job involving more consultation or managerial duties? Make sure your resume emphasizes the most relevant skills you have to the original job listing!

Basically, the magic potion here is the mix of “skills you already have” that overlap with “skills the job description wants”. Do they ask more for clerical skills or in-depth consultation abilities?

Match your know-how with the same niche that the job requirements highlight, and switch out which skills you feature for each job description to ensure that section is always top-notch!

Need some ideas?

15 popular travel agent skills

• Itinerary Planning
• Zoho Expense
• TravelWorks
• Concur Travel
• FlightAware

Your travel agent work experience bullet points

While the job description is a priceless source of insight when it comes to what the company’s looking for, recruiters want to see your ability to solve problems and overcome obstacles.

In other words, don’t just repeat the job requirements as experience points. Frame your experiences as “Here’s how I did this!” and not “Yeah, I can do that.” Look at the organization’s website if you need additional inspiration for current obstacles that are similar to issues you’ve solved before, and set your success off with active verbs and language.

And don’t forget to substantiate your awesome work experience with metrics! Quantifiable data can transform the credibility of your travel agent resume, especially since you work with so much of it each time you budget for a trip or organize notes for an itinerary.

• ROI improvements show your ability to optimize travel budgets
• Savings in dollars highlight your budgets skills, too, alongside your ability to boost profits
• Increased return percentages demonstrate how you keep clients coming back next trip!
• Positive customer feedback ratings show off your soft skills and professionalism

See what we mean?

• Reduced customer complaints by 17% through proactive customer engagement and issue resolution
• Collaborated with the sales team to generate leads that contributed to $252.1K revenue growth
• Managed a travel budget of $2.4 million, ensuring compliance with financial guidelines and achieving a 98% budget utilization rate
• Utilized Deem’s expense management system to track and reconcile travel expenses, resulting in a 36-hour reduction in reimbursement processing time
• Enhanced booking accuracy by meticulously verifying and cross-referencing flight information using FlightAware

9 active verbs to start your travel agent work experience bullet points

• Collaborated

3 Tips for Writing a Travel Agent Resume if You Have Limited Experience

• If you’re just starting out as a travel agent, you might need an itinerary of your own. Consider using an objective statement on your resume! This concise paragraph should outline why you want the job and provide some excellent scheduling and interpersonal skills that qualify you for it.
• Of course, you’ll want to mention a degree like Tourism and Hospitality Management, but you can also list relevant accomplishments from school. If you have an excellent GPA, took additional relevant courses, or earned any academic achievements, these can help make up for limited experience.
• The same idea from our previous tip also applies to internships! Let recruiters know if you completed any internships, similar activities, or even volunteer initiatives related to travel or hospitality. Not every qualification has to be a paid job to still count in your favor!

3 Tips for Writing a Travel Agent Resume if You Already Have Some Experience

• You don’t want an overcrowded resume any more than you’d want to overbook someone’s travel calendar! You want to have a little breathing room, so limit your work experience section to just three or four of your most relevant jobs.
• If you’ve had a few years of experience as a travel agent, consultant, or similar role, you don’t need to depend as much on academic experiences for credibility. Focus more on your professional achievements in the workforce and highlight examples of how you’ve overcome relevant obstacles!
• Now’s a good time to weigh the pros and cons of a resume summary . If you’ve had plenty of experience in one role (or several similar ones), you might be able to eliminate some redundancy and tie it all together with a summary. But if you have many diverse experiences demonstrating your prowess, you might not need one.

We know it can be tough, but keep to a one-page resume ! You probably have loads of stories to share about how you knocked that one travel budget out of the water, but recruiters crave brevity. If you’re having trouble staying within the one-page limit, set some experiences aside for a cover letter.

Your metrics should fortify the final impact of your skills. What results did you create with your ability to book flights quickly and find the perfect little Airbnb just in time? Look for quantifiable data that strengthens your final point and avoid free-floating numbers like headcounts or booking quantities.

Yes, please! Whether you have just one or several, include additional credentials like a Certified Travel Counselor (CTC) or a Certified Cruise Counselor (CCC). Not only do they emphasize your industry niche, but they demonstrate your ambition as well.

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Travel Resume Resume Examples

Are you looking for a job, but don’t know how to showcase your experience and skills? A travel resume can help you stand out from the competition. Having a well-crafted travel resume can be a critical step to finding success in the competitive job market. A travel resume helps you to highlight and demonstrate the knowledge, skills, and experience you’ve gained while travelling. In this blog post, we’ll provide travel resume examples, along with tips and tricks to help you write a successful travel resume. Our writing guide will cover everything from understanding what a travel resume is to creating a resume that will get you the job you want. With our tips and tricks, you can start crafting a travel resume that will put you ahead of the competition.

Resume Examples by Job-Title

• Corporate Travel Consultant
• Senior Travel Consultant
• Tour Coordinator
• Tour Manager
• Tour Operator
• Travel Assistant
• Travel Coordinator
• Travel Counselor
• Tour Director

Travel Resume Headline Examples

A great travel resume headline is an important part of any travel resume. It gives potential employers a glimpse into your professional experience and qualifications. It also serves as a way to stand out from the crowd of other applicants. When writing your travel resume headline, focus on your unique skills and experiences that make you the best candidate for the job.

Some tips for writing an effective travel resume headline include highlighting any relevant certifications or awards you have earned, emphasizing your experience in the travel industry, and using keywords related to the job you are applying for. Additionally, make sure that your headline is concise and straightforward, as employers won’t want to read long and complicated headlines.

When crafting your travel resume headline, it’s important to focus on the specific skills you have that are relevant to the job. If you have experience in customer service, make sure to include this in your headline. If you have extensive knowledge of the local area you are applying to, you may also want to highlight this in your headline.

To make sure your headline is eye-catching, consider using an action-oriented verb such as “managed” or “created”. Doing so will help to make your travel resume headline stand out among other applicants. Additionally, it’s important to make sure that your headline is relevant to the job you are applying for. For instance, if you are applying for a job as a tour guide, your travel resume headline should focus on your experience and qualifications in this field.

Finally, make sure to use keywords throughout your travel resume headline. This will help employers understand your qualifications quickly and easily.

Travel Resume Career Objective Examples

When crafting a travel resume, it’s important to include a career objective that clearly articulates your professional goals, as well as any relevant travel experience or expertise. A strong career objective can help you stand out from the competition and provide a better understanding of your career goals. When writing a travel resume, it’s important that you include career objectives that are tailored to the job you are applying for.

When creating a travel resume, consider what your ideal job is and how you could use your travel experience to help you reach your goals. For example, if you’re applying for a job as a travel agent, you’ll want to highlight any customer service skills and any prior experience working with customers. Your career objective can also demonstrate your ability to think critically and take initiative, since travel agents often need to be able to make quick decisions in order to provide the best possible customer experience.

When writing your career objective, focus on showcasing your unique skills and experiences that set you apart from other candidates. You can also demonstrate your knowledge of travel destinations or the industry in general, which can be helpful when applying for a travel-related job. As you write your career objective for a travel resume, be sure to use clear and concise language that will help employers understand the type of role you are looking for and the value you can bring to their organization.

Travel Resume Summary Statement Examples

.A travel resume summary statement is a powerful tool to help elevate your resume to the top of the pile. It is the first thing employers and recruiters see when reviewing your resume, so it is essential that you make it stand out from the competition. It should succinctly highlight your most valuable experience and skills related to travel.

When crafting your travel resume summary statement, make sure to include your relevant certifications and qualifications. If you have traveled to multiple countries or continents, include that in your summary statement. Mention any awards or recognition you have earned from past travels. Most importantly, emphasize any specialized skills you may have that would make you stand out among other travelers.

Your travel resume should also include a list of specific countries or regions you have visited. Additionally, include any jobs or volunteer work you have completed while on your travels. This will help demonstrate your commitment and flexibility in a variety of situations.

Finally, be sure to mention any specializations or training you have that relate to travel. This could include language training, specialized safety skills, or even knowledge of certain cultures. Including this information in your travel resume summary statement can help demonstrate that you have the necessary skills and qualifications to excel in the travel industry.

By taking the time to craft an effective and comprehensive travel resume summary statement, you can ensure that your resume will be noticed and stand out among the competition. With the right information and presentation, you can easily demonstrate your qualifications and experience in the field to potential employers.

How to write Experience Section in Travel Resume

When crafting your travel resume, one of the most important sections to include is the experience section. This is the section where you highlight the different travel positions you have had and the skills you have acquired as a result of your travels. The experience section is an invaluable tool that can help to set you apart from other applicants and make you a more attractive candidate.

In order to make the most of your experience section, it is important to focus on showcase the skills most relevant to the position you are applying for. For example, if you are applying for a position that involves managing travel-related events, then this is the time to highlight your experience in event planning and organization. If you have experience in customer service, be sure to emphasize your ability to handle difficult situations and maintain a professional working environment.

It is also important to provide details about the specific duties and responsibilities you had in each travel position. Be sure to include the geographic areas you traveled to, the length of stay and the size of the organization you worked for if applicable. Additionally, include any awards or recognition you received for your work in order to demonstrate your value as an employee.

Finally, don’t forget to highlight any special skills or qualifications you may have acquired during your travels. Examples can include languages you are fluent in, certifications you have obtained, or any other skills you have acquired that are relevant to the position. This can help to demonstrate the breadth of your travel experience and the value you can bring to the position.

By paying attention to the details in your experience section, you can make sure your travel resume stands out and helps to land you that perfect position.

Travel Resume Writing Tips

When writing a travel resume, it’s important to make sure that you highlight your skills and experience with the travel industry. Having a well-written travel resume can help you stand out from the competition and make a great impression on potential employers. Here are some tips to help you craft a resume that will get you noticed.

First, make sure to include specific information about your experience with the travel industry. This should include any travel related certifications you may have, as well as your past experience in activities such as planning trips, booking flights, and working with customers. Additionally, any travel writing or blogging experience should be included.

Second, make sure to include details about any specializations you may have in the travel industry. This could include a specialty in destination weddings, travel planning for seniors, or experiences with luxury travel. Mentioning any specialized travel experience can help you stand out to employers.

Third, use strong, clear language in your resume. Make sure that your sentences are concise and easy to read. Additionally, focus on the essential points in each section of the resume. This will make it easier for potential employers to quickly scan through your resume and find the important information they need.

Finally, don’t forget to include references in your travel resume. This can help employers gain an understanding of your skills and experience in the travel field. Additionally, it’s also a good idea to list any awards or recognitions you may have received in the travel industry. These can help you stand out and make a great impression on potential employers.

By following these tips, you can ensure that your travel resume is well-written and professional.

Travel Career Prospects in the Industry

Traveling is an exciting and rewarding career prospect for those who enjoy exploring different cultures and places. Not only do you get to visit interesting places, but you also develop a deep understanding of different cultures. There are many different types of travel jobs available, ranging from tour guide to photographer. With the right training and qualifications, you can launch a successful career in the travel industry.

For those looking to get into the travel industry, there are several qualifications you can obtain to showcase your knowledge. Depending on the type of job you’re looking for, you’ll need to have a certain level of experience and knowledge. That’s why it’s important to build a travel resume showing off your skills, qualifications, and experience.

A travel resume should highlight your qualifications, experiences, and skills related to the travel industry. It should also include details such as any volunteer or internship experience you have, any special skills you possess, or any special certifications you have obtained. You should also include any awards you’ve received that are related to the travel industry.

When it comes to the travel industry, it’s important to be organized and have a good sense of customer service. This is especially true for those looking to become a tour guide or travel agent. Being organized means you’re able to plan trips for customers quickly and efficiently and make sure customers are satisfied with their experience. Additionally, excellent customer service goes a long way in the travel industry, as customers will appreciate your help and guidance during their travels.

No matter what type of job you’re looking for in the travel industry, having a great travel resume is essential. Your resume should accurately showcase your skills, qualifications, and experience.

In conclusion, there is no one-size-fits-all approach to writing a travel resume. What works for one person may not be as effective for another. However, there are some tips and tricks that can make it easier to craft a unique and impressive resume that will land you your desired position. By following the key advice outlined in this guide, you can create a resume that stands out and helps you get the job you want.

• Travel Consultant Resume Example

Resume Examples

• Common Tasks & Responsibilities
• Top Hard & Soft Skills
• Action Verbs & Keywords
• Resume FAQs
• Similar Resumes

Common Responsibilities Listed on Travel Consultant Resumes:

• Develop and maintain relationships with clients to ensure repeat business
• Research and recommend travel destinations, transportation, accommodation, and tour packages
• Book flights, hotels, rental cars, and other travel services
• Provide advice on visas, passports, and other travel documents
• Monitor changes in travel regulations and advise clients accordingly
• Assist clients with travel insurance and other related services
• Handle customer inquiries and complaints in a professional manner
• Stay up to date with the latest travel trends and industry news
• Provide detailed information about destinations, including attractions, climate, customs, and local laws
• Create detailed itineraries for clients, including transportation, accommodation, and activities
• Negotiate with suppliers to get the best deals for clients
• Monitor client budgets and ensure they stay within their limits

Speed up your resume creation process with the AI-Powered Resume Builder . Generate tailored achievements in seconds for every role you apply to.

Travel Consultant Resume Example:

• Developed and maintained strong relationships with clients, resulting in a 30% increase in repeat business and a 25% growth in client referrals.
• Researched and recommended unique travel destinations and experiences, leading to a 15% increase in bookings for off-the-beaten-path destinations.
• Negotiated with suppliers to secure exclusive deals and discounts, resulting in cost savings of 10% for clients and increased customer satisfaction.
• Managed a high-volume workload, successfully booking an average of 50 flights, hotels, and rental cars per day, with a 98% accuracy rate.
• Assisted clients with complex visa and passport requirements, ensuring a 100% success rate in obtaining necessary travel documents.
• Handled customer inquiries and complaints in a professional and timely manner, maintaining a customer satisfaction rating of 95% or higher.
• Created detailed itineraries tailored to clients' preferences and budgets, resulting in a 20% increase in customer satisfaction and positive feedback.
• Stayed up to date with the latest travel trends and industry news, allowing for proactive recommendations and personalized travel experiences for clients.
• Monitored client budgets and ensured they stayed within their limits, resulting in a 10% increase in cost savings for clients and improved financial performance for the company.
• Excellent customer service skills
• Strong interpersonal and communication skills
• Ability to build and maintain client relationships
• Knowledge of travel trends and destinations
• Proficiency in travel booking systems
• Ability to handle high-volume workload
• Attention to detail and accuracy
• Strong negotiation skills
• Knowledge of visa and passport requirements
• Ability to handle customer inquiries and complaints professionally
• Ability to create detailed and personalized travel itineraries
• Budget management skills
• Ability to work under pressure
• Problem-solving skills
• Knowledge of foreign languages
• Cultural awareness and sensitivity
• Ability to stay up-to-date with industry news and trends
• Time management skills
• Ability to work independently and as part of a team
• Sales skills and ability to upsell.

Top Skills & Keywords for Travel Consultant Resumes:

Hard skills.

• Destination knowledge and expertise
• Travel booking and reservation systems
• Customer service and communication skills
• Itinerary planning and organization
• Sales and negotiation skills
• Travel regulations and documentation
• Problem-solving and conflict resolution
• Multilingual proficiency
• Time management and organizational skills
• Cultural sensitivity and adaptability
• Travel insurance and risk management

Soft Skills

• Excellent Communication Skills
• Customer Service Orientation
• Attention to Detail
• Problem Solving Abilities
• Organizational Skills
• Time Management Skills
• Adaptability and Flexibility
• Sales Skills
• Cultural Awareness
• Multitasking Abilities
• Conflict Resolution Skills
• Relationship Building Skills

Resume Action Verbs for Travel Consultants:

• Coordinated
• Implemented
• Communicated
• Facilitated
• Recommended
• Collaborated

Generate Your Resume Summary

Resume FAQs for Travel Consultants:

How long should i make my travel consultant resume, what is the best way to format a travel consultant resume, which keywords are important to highlight in a travel consultant resume, how should i write my resume if i have no experience as a travel consultant, compare your travel consultant resume to a job description:.

• Identify opportunities to further tailor your resume to the Travel Consultant job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

Complete the steps below to generate your free resume analysis.

Related Resumes for Travel Consultants:

Travel agent, travel coordinator, hotel sales manager, sales account manager, customer account manager, key account manager, regional sales manager, sales associate.

Travel, Tourism, Vacation Planning Resume & LinkedIn Profile Writing Samples

Learn about travel, tourism, vacation planner resume and linkedin profile examples that deliver more job interviews..

Updated 10/02/23. Embark on a successful career journey with our travel, tourism, vacation planner, travel agent resume, and LinkedIn samples tailored to emphasize key industry skills.

Our tools cover all essential areas, from destination planning, travel itineraries to developing marketing strategies and maintaining client relations. Given the competitive nature of the travel industry, our templates are optimized for ATS scanners to help your resume rank at the top of ATS scanners.

Leverage our expertise to navigate the ever-changing landscape of travel and tourism. Whether you’re a ticket agent or an experienced professional, our examples are designed to help you put your best foot forward in a dynamic and rewarding field. Our guides show the modern layout and sections job recruiters expect: headline, summary, skills, keywords, work experience, education, and CTA, CTC, TTP certifications.

Travel, tourism resume example. Click to enlarge.

Travel, tourism LinkedIn profile example. Click to enlarge.

ATS Friendly Resume Format Explained

Applicant tracking system (ATS) is software job recruiters use to automatically import, scan, filter, and rank resumes submitted when candidates upload them to job postings. ATS cannot read and process documents with fancy formats. A resume with tables, charts, images, two columns, boxes, headers, and footers, will likely be rejected by the ATS before a human sees it. Professional resumes use a simple, text-only format. LinkedIn is the place to add images, videos, articles, and other creative examples of your work.

Travel, tourism resume layout job recruiters expect to see:

Format: use reverse-chronological work experience resume format. List your most recent job at the top.

Fonts: use narrow width fonts like Calibri or another sans-serf font like Arial

Heading font-size: 11 or 12-point size

Body text font-size: 10.5 is the standard resume font size, but 10 or 11 are acceptable.

Line spacing: prefer .5 between experiences, but 0 is acceptable.

Resume margins: .5 or .75 inches all around.

Dates: include year and month 01/202-07/2023.

File type: submitting a resume in Microsoft Word is acceptable. A PDF is not required.

Travel, tourism resume critical parts and sections:

Header: Your contact information.

Headline: One line that summarizes your skills and presumed new job goals

Biography: 5-8 sentence summary of your abilities and accomplishments.

Skills: add your skills that match the jobs you seek in common industry terminology.

Work Experience: your job scope and quantifiable achievements.

Education: degrees, certifications, and certificates.

Explore resume and LinkedIn profile examples for other career functions and industries here .

 Learn more about me, our process and top-rated results here.

• • Developed and executed more than 30 high-end travel programs annually, tailoring experiences to client needs and consistently receiving 95% positive feedback.
• • Managed rooming lists and participant details for groups of up to 200, securing optimal accommodations and logistics arrangements.
• • Negotiated contracts with over 50 suppliers per year, obtaining favorable terms and amenities, leading to a 20% increase in customer loyalty.
• • Implemented strategic improvements to the booking process, increasing efficiency by 25% which enhanced customer satisfaction rates.
• • Led a team of 5 travel associates, fostering a collaborative environment and enhancing team productivity by 30%.
• • Oversaw a budget of $5M, ensuring all financial obligations were met and exceeded revenue targets by 15% for three consecutive years.
• • Spearheaded the design and launch of 20 unique travel packages tailored to various market segments, increasing sales by 40% within the first year.
• • Collaborated with cross-functional teams to deliver seamless travel experiences, reducing customer grievances by 60%.
• • Coordinated the implementation of a client feedback system, leading to a 35% improvement in service quality.
• • Secured partnerships with key industry suppliers, enhancing the value offering and resulting in a 25% growth in customer retention.
• • Managed program financials, achieving a 10% reduction in expenses through strategic vendor negotiations and budget control.
• • Identified and captured new client opportunities, increasing group sales by 50% within the first two years.
• • Collaborated with suppliers to create exclusive travel experiences, enhancing client satisfaction and repeat business.
• • Assisted in the development of pricing models for group packages, contributing to a 15% increase in profitability.
• • Managed complex itineraries for groups ranging from 10 to 50 travelers, ensuring a smooth and memorable travel experience.

5 Travel Manager Resume Examples & Guide for 2024

Your travel manager resume ought to display a robust understanding of travel logistics and itinerary planning. Demonstrate your proficiency in negotiating with vendors and suppliers to underscore your skill in cost management. Highlight your experience with travel management software and tools to show your technological adeptness. Ensure to include your ability to handle emergency situations, reflecting your adaptability and problem-solving skills.

Resume Guide

Resume Format Tips

Resume Experience

Skills on Resume

Education & Certifications

Resume Summary Tips

Additional Resume Sections

Key Takeaways

As a travel manager, articulating the breadth of your logistical coordination skills and industry-specific knowledge in a resume can be quite challenging. Our guide provides targeted advice on how to harness the power of action verbs and metrics to vividly showcase your expertise and stand out to potential employers.

• Incorporate travel manager job advert keywords into key sections of your resume, such as the summary, header, and experience sections;
• Quantify your experience using achievements, certificates, and more in various travel manager resume sections;
• Apply practical insights from real-life travel manager resume examples to enhance your own profile;
• Choose the most effective travel manager resume format to succeed in any evaluation process.
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The importance of format and layout in your travel manager resume

Achieve this balance by:

• Listing your experience, beginning with the most recent and relevant , in reverse chronological order;
• Ensuring your header contains essential information, such as contact details , a headline, and a portfolio link. Include a professional photo in the travel manager resume header if you have one;
• Including only the most important and relevant resume sections to showcase your expertise and stand out from other candidates;
• Editing your travel manager resume to be no longer than two pages if you have extensive relevant experience. Use your limited resume space judiciously.

Also, remember that your travel manager resume might initially be scanned by an Applicant Tracker System (ATS).

When it comes to ATS:

• Opt for simple and legible fonts like Raleway, Rubik, Lato, etc., making your experience easy for the ATS to scan;
• Use serif and sans-serif fonts, both of which are ATS-friendly;
• Avoid overused options like Arial and Times New Roman, which, while suitable, may lack personality.

Contrary to a common myth, our recent study shows that the ATS can effectively process both one-column and two-column resumes. Learn more about this in the ATS myths guide .

Finally, when submitting your travel manager resume, always export it as a PDF to ensure all information remains intact, making the document easier to print, read, and scan.

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Drop your resume here or choose a file . PDF & DOCX only. Max 2MB file size.

Bold the names of educational institutions and certifying bodies for emphasis.

The key to your travel manager job-winning resume - present your expertise with these sections:

• A header to make your resume more scannable
• Snapshot of who you are as a professional with your resume soft skills, achievements, and summary or objective
• Job advert keywords in the skills section of your resume
• Resume experience quantifying your past job successes with metrics
• A relevant education, certification, and technical sills section to provide background to your technological/software capabilities

What recruiters want to see on your resume:

• Proven experience in travel logistics management and coordination.
• Strong negotiation skills with travel-related vendors for cost-saving opportunities.
• Experience with travel management systems and software.
• Demonstrated ability to create and manage travel policies and compliance.
• Excellent organizational skills and experience in handling multiple trip schedules simultaneously.

Creating your travel manager resume experience to catch recruiters' attention

Remember that for the travel manager role, hiring managers are looking to see how your expertise aligns with their requirements. Here's where your resume experience section can help out. Make sure you:

• Include mainly roles that are relevant to the travel manager job you're applying for;
• Don't go too far back in your experience - recruiters will only care what you did a decade ago if it's really important for the travel manager role;
• Each bullet you include should say what you did, followed by the skills you used and the actual end result of your efforts;
• Quantify each of your achievements with numbers and possibly the overall effect it had on the organization;
• Highlight transferrable skills - or personal skills you've attained thanks to past jobs - that could be applicable within your potential workplace. This would showcase your unique value as a professional.

Formatting the experience section of your resume doesn't have to be an over-the-top deep dive into your whole career. Follow the travel manager resume examples below to see how industry-leading professionals are presenting their experience:

• Directed a team of 8 travel coordinators to ensure compliance with corporate travel policies, reducing travel expenses by 15% annually.
• Implemented a new online travel booking system which increased booking efficiency by 30% and improved traveler satisfaction.
• Negotiated with vendors to secure exclusive deals, which saved the company over $200,000 in travel costs over a three-year period.
• Streamlined the travel authorization process reducing processing time by 25%, while managing a budget of $5M for corporate travel.
• Collaborated with IT to develop a custom travel analytics tool that improved reporting capabilities, enhancing strategic decision-making.
• Led the initiative to transition to environmentally friendly travel options, cutting the company's carbon emissions from travel by 18%.
• Oversaw the consolidation of travel services across international branches which resulted in an annual savings of 20% on travel spend.
• Managed crisis response for 100+ travelers during a global event, ensuring safe repatriation and minimal disruption to company operations.
• Implemented a traveler safety program that reduced travel-related incidents by 35% and strengthened company’s duty of care.
• Democratized global travel data analysis leading to a 22% reduction in average ticket prices through better vendor negotiations.
• Managed the rollout of a global travel policy across 50 countries, ensuring local compliance while maintaining corporate standards.
• Pioneered a cross-functional team to revamp the employee travel experience, resulting in a 40% increase in internal travel service satisfaction scores.
• Oversaw an annual travel budget of $10M and reduced overall travel costs by 20% through strategic supplier partnerships.
• Introduced an advanced predictive analytics tool to forecast travel trends, optimizing budget allocation and reducing last-minute booking fees by 30%.
• Executed a company-wide sustainable travel initiative, which increased the use of public transportation and shared services by employees by over 50%.
• Developed and led a company-wide training program on travel policy adherence, resulting in a compliance increase from 70% to 95%.
• Fostered relationships with airline and hotel partners to introduce a loyalty program that saved employees approximately $150,000 in a year.
• Launched a centralized travel management platform that managed over 5,000 annual corporate trips, enhancing traveler productivity and satisfaction.
• Redesigned the corporate travel policy in line with industry best practices, resulting in a 15% increase in policy adherence by travelers.
• Coordinated with the finance department to improve expense reporting accuracy by 40%, enabling more precise budget forecasting.
• Initiated a partnership with a tech start-up to integrate AI-based chatbots for travel assistance, reducing average traveler query response time by 50%.
• Strategically led a global team to manage travel for 20,000+ employees, successfully negotiating contracts that led to a yearly savings of $8M.
• Drove the adoption of a centralized travel management system across all continents, improving travel process efficiencies by 40%.
• Curated personalized travel experiences for C-suite executives, receiving a 98% satisfaction rating for bespoke itinerary planning.

Quantifying impact on your resume

• Include the percentage by which you reduced travel expenses through effective negotiation and management of travel budgets.
• List the number of corporate travel accounts you have successfully managed and optimized.
• Specify the amount of time saved by implementing efficient travel booking systems and processes.
• Detail the volume of annual travel bookings you oversee to demonstrate your capacity for handling large-scale operations.
• Mention the percentage increase in employee satisfaction with travel arrangements due to your management strategies.
• Quantify the number of countries or destinations for which you've developed travel policies or guidance.
• Highlight the number of travel vendors and partnerships you have established and maintained to show your networking skills.
• Indicate the amount of money saved through your strategic planning and reallocation of travel resources.

Action verbs for your travel manager resume

No experience, no problem: writing your travel manager resume

You're quite set on the travel manager role of your dreams and think your application may add further value to your potential employers. Yet, you have no work experience . Here's how you can curate your resume to substitute your lack of experience:

• Don't list every single role you've had so far, but focus on ones that would align with the job you're applying for
• Include any valid experience in the field - whether it's at research or intern level
• Highlight the soft skills you'd bring about - those personality traits that have an added value to your application
• Focus on your education and certifications, if they make sense for the role.

Recommended reads:

• How to Put Cum Laude on Your Resume
• Perfecting the Education Section on Your Resume

If the certificate you've obtained is especially vital for the industry or company, include it as part of your name within the resume headline.

Key hard skills and soft skills for your travel manager resume

At the top of any recruiter travel manager checklist, you'd discover a list of technical competencies, balanced with personal skills.

Hard or technical skills are your opportunity to show how you meet the essential responsibilities of the role. The ability to use a particular job-crucial technology or software would also hint to recruiters whether you'd need a prolonged period of on-the-job training - or you'd fit right in the job.

But to land your dream role, you'd also need to demonstrate a variety of soft or people resume skills . Employers care about soft skills as they show how each candidate would fit into the team and company culture.

Both types of skills are specific and to best curate them on your resume, you'd need to:

• Create a skill section within which you showcase your hard and soft skills and present how they help you succeed.
• List specific examples of projects, tasks, or competitions, within which your skill set has assisted your results.
• Soft skills are harder to measure, so think about situations in which they've helped you thrive. Describe those situations concisely, focusing on how the outcome has helped you grow as a professional.
• Metrics of success - like positive ROI or optimized workplace processes - are the best way to prove your technical and people skills.

Take a look at some of travel manager industry leaders' favorite hard skills and soft skills, as listed on their resumes.

Top skills for your travel manager resume:

Travel Planning and Coordination

Budget Management

Contract Negotiation

Vendor Relations

Travel Policy Development

Travel Risk Management

Revenue Management

Global Distribution Systems (GDS) Knowledge

Data Analysis and Reporting

Travel Industry Knowledge

Communication

Problem Solving

Adaptability

Negotiation

Decision Making

Organizational

Time Management

Attention to Detail

Customer Service Orientation

Mention specific courses or projects that are pertinent to the job you're applying for.

Showcase academic background with education and certifications' sections

Listing your education and certifications should be a rudimentary part of your resume writing.

Including your relevant academic background - in the form of your higher education degree and niche-specific certificates - will prove knowledge of the industry.

For your education section:

• Start by including your degree, followed by start and graduation dates, as well as the institution;
• You could include relevant coursework, major/minor , or GPA, only if your've just graduated from college or if this information would further support your application;
• If you have an "ongoing" degree, you can still list it in case you think your diploma can impress recruiters or it's required;

Follow a similar logic for your certifications section by listing the institution, alongside dates you've obtained the certificate. For some of the most recent and relevant industry certificates , check out the next part of our guide:

The top 5 certifications for your travel manager resume:

• Global Travel Professional (GTP) - Global Business Travel Association (GBTA)
• Certified Travel Counselor (CTC) - The Travel Institute
• Travel and Tourism Professional (TTP) - International Air Transport Association (IATA)
• Certified Corporate Travel Executive (CCTE) - National Business Travel Association (NBTA)
• Certified Government Travel Professional (CGTP) - Government Travel and Meetings Association (GTMA)

If you happen to have plenty of certificates, select the ones that are most applicable and sought-after across the industry. Organize them by relevance to the role you're applying for.

• Should I Put In An Incomplete Degree On A Resume?
• How to List a Major & Minor on Your Resume (with Examples)

Adding a summary or objective to your travel manager resume

One of the most crucial elements of your professional presentation is your resume's top one-third. This most often includes:

• Either a resume summary - your career highlights at a glance. Select the summary if you have plenty of relevant experience (and achievements), you'd like recruiters to remember about your application.
• Or, a resume objective - to showcase your determination for growth. The perfect choice for candidates with less experience, who are looking to grow their career in the field.

If you want to go above and beyond with your travel manager resume summary or resume objective, make sure to answer precisely why recruiters need to hire you. What is the additional value you'd provide to the company or organization? Now here are examples from real-life travel manager professionals, whose resumes have helped them land their dream jobs:

Resume summaries for a travel manager job

• With over 8 years of extensive experience in corporate travel management at a multinational firm, I bring a deep understanding of complex travel coordination and cost-saving strategies. I successfully implemented a company-wide travel policy that resulted in a 20% reduction in travel expenses without compromising quality or employee satisfaction.
• Having orchestrated seamless travel experiences for C-level executives for 10 years, my expertise lies in crafting tailor-made itineraries and negotiating with vendors for optimal rates. My proudest achievement was revamping the travel logistics system, improving efficiency by 30% and earning an internal Excellence in Service award.
• As a project manager with 5 years of experience in high-pressure consultancy contexts, I aim to transition into travel management, applying my robust planning skills and excellence in stakeholder communication to ensure efficient and well-organized travel arrangements that cater to diverse client needs.
• Coming from a 7-year career in event coordination, I seek to leverage my expertise in venue sourcing, logistical planning, and vendor negotiations to excel in travel management. My ability to oversee large-scale events while managing budgets and timelines has equipped me with transferable skills ideal for creating efficient travel solutions.
• Eager to start a career in travel management, my objective is to apply my passion for travel, strong organizational skills, and a keen eye for detail to facilitate smooth and cost-effective travel experiences for clients, while continuously learning from industry leaders.
• Seeking an entry point into travel management, I am determined to use my excellent communication abilities, proactive problem-solving approach, and unwavering enthusiasm for travel to ensure clients have memorable and hassle-free journeys, contributing to the company's reputation for exceptional service.

More sections to ensure your travel manager resume stands out

If you're looking for additional ways to ensure your travel manager application gets noticed, then invest in supplementing your resume with extra sections, like:

• Publications;

These supplementary resume sections show your technical aptitude (with particular technologies and software) and your people skills (gained even outside of work).

Key takeaways

Securing your ideal job starts with crafting a compelling travel manager resume. It should not only highlight your professional strengths but also reflect your personality. Key aspects to remember include:

• Choose a clear, easily editable format, allowing more time to focus on the content of your resume;
• Emphasize experience relevant to the job, focusing on your impact on the team;
• Opt for a resume summary if you have extensive professional experience, and a resume objective if you're just starting out;
• Include technical skills in the skills section and interpersonal skills in the achievements section;
• Recognize the importance of various resume sections (e.g., My Time, Projects) in showcasing both your professional abilities and personal traits.

Looking to build your own Travel Manager resume?

• Resume Examples

How to Create a General Cover Letter (With Examples and Tips)

Quitting your job without another one lined up: pros and cons, area of expertise: a smart way to curate resume experience and skills, how to improve your resume in under 30 minutes, should a resume be double spaced, 15 top career coaches and coaching services to help you succeed.

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Travel Consultant Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the travel consultant job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

Create a Resume in Minutes with Professional Resume Templates

• Work with the team leader and team colleagues to improve processes and develop business opportunities to harness the full potential in the department
• Manage workflow and processes in accordance with SLA
• Anticipates and provides assistance on potential challenges that may arise for the customer
• Provide thorough, friendly, and effective customer service to all customers during the travel booking process (primarily inbound calls and may also encompass outbound calls, email, etc.)
• Maintain professional and technical knowledge by attending training workshops, reviewing professional publications, establishing personal networks and participating in professional societies
• Keep management informed by submitting activity and results reports, such as daily call reports, weekly call schedules, and monthly and annual regional sales and market analyses
• ) Handles all follow-up communications with customer/clients to determine best possible solution for problems. Escalates problems to supervisor if agent does not have solution to problem
• Work with business leadership and clients to develop, coordinate and implement travel program agendas and itineraries,
• Working on a variety of projects day to day,
• Follow up on airline quotes provided to clients by travel consultant
• Manage group and individual flight reservations using Sabre Red (Native Sabre)
• Working in a friendly, close knit and positive team environment,
• Provide clients with a cost estimate and schedule of proposed travel,
• Assist in group bookings by calling airline group departments
• Competency to maintain positive client and co-worker relationships—Establishing, developing, and maintaining trust and loyalty over time and through changes
• Assumes and performs other duties and responsibilities not specifically outlined herein, as requested
• Work independently in the absence of supervision
• Monitors, sorts and works global distribution systems (GDS) queues daily to maintain quality control
• Monitors queues and provide quality control procedures to ensure that all records reflect the best rates and that passports, visas and upgrades have been addressed
• Acts as a resource for co-workers for information, problem solving, and reducing errors
• Performs daily and weekly reconciliation of sales generated at client location
• Excellent interpersonal ability, telephone and customer service skills to be able to interact with internal and external clients in a professional manner
• Effective organizational and time management skills, with a strong ability to manage multiple complex projects and shifting timetables
• Be an excellent communicator with the ability to communicate with customers at all levels
• Ability to build sustainable relationships with clients
• Knowledge of reservation systems (GDS), IATA rules and basic faring
• Ability to adapt quickly to fast paced environment
• Demonstrated excellent professional customer service and problem resolution skills
• Strong computer skills proficient using multiple screens in an online environment
• Strong attention to detail and accuracy
• Build trust while being reliable and dependable

15 Travel Consultant resume templates

Read our complete resume writing guides

How to tailor your resume, how to make a resume, how to mention achievements, work experience in resume, 50+ skills to put on a resume, how and why put hobbies, top 22 fonts for your resume, 50 best resume tips, 200+ action words to use, internship resume, killer resume summary, write a resume objective, what to put on a resume, how long should a resume be, the best resume format, how to list education, cv vs. resume: the difference, include contact information, resume format pdf vs word, how to write a student resume, travel consultant resume examples & samples.

• GDS experience preferred
• Ideal candidates would have group travel experience, Microsoft product knowledge, experience with Excel, organizational skills and ability to multitask
• Candidates must possess excellent written and verbal communication skills
• Group travel or event planning experience preferred
• Microsoft product knowledge, experience with Excel
• Organizational skills, ability to multitask and attention to detail required
• Flexibility and ability to deal with changes
• Candidates must possess excellent communication skills
• Arrange all aspects of athletics team travel: group air, hotel block, charter bus
• Arrange all aspects of individual athletics travel: GDS air, hotel, car
• Provide emergency and after hours service to Athletics
• Work queues
• Work schedule changes
• Obtain travel approval from travelers: accounting codes
• Provide Weekly Summary to brief management
• Provide Monthly Booking Summary: group bookings of hotel, bus and charter air
• Provide Season Planner
• Provide Trip Planner
• Complete knowledge of SABRE or similar GDS
• Understanding of NCAA rules for recruits
• Minimum of 5-years athletic travel experience
• Communication skills, written and verbal
• Group booking experience and knowledge
• Car and hotel booking experience
• Book domestic and international reservations for air, ground, hotel, and rail
• Promote the acceptance of fares, rates, and suppliers that match the client’s travel program policies and negotiated contracts. Apply discount programs appropriately
• Facilitate and book group reservations
• Maintain and promote professional and courteous client relations by managing a prompt and accurate response to telephone and email communications
• Monitor, sort, and work global distribution system (SABRE) queues daily to maintain quality control
• Remain informed of all airline rules and regulations and current affairs
• Communicate information to clients accurately and appropriately
• Achieves individual and contractual service level goals related to productivity
• Must be proficient in native SABRE
• Knowledge of general office PC-based programs, including Microsoft Office Suite
• Experience with Executive Travel a plus
• Strong judgment and decision-making skills
• Exceptional communication skills both written and verbal

Sales Travel Consultant Resume Examples & Samples

• A level of exposure within the travel/aviation/airline industry
• A solid background having worked in reservations for a tour operator or travel agency is essential or you might have worked as an overseas rep
• Strong computer and ideally a CRS would be an advantage
• Ability to work well individually or as part of a team
• Have excellent communication skills
• To work as an individual and to be a team player
• To be commercially aware
• Great attention to detail
• Communicate with all levels of external & internal customers, ensuring high customer care at all times
• To develop excellent working relationships with colleagues and other internal departments
• Take responsibility for all decisions made relating to the role
• Flexible approach to working hours and weekend shifts
• 1+ years of prior experience in domestic flight and hotel booking, international booking will be a plus
• Good command of Travelsky ETERM booking system and Microsoft Office will be preferred
• Excellent communication skills and can communicate in written and spoken English

Corp Travel Consultant Resume Examples & Samples

• High school diploma or above
• Mandarin language ability is required
• Provide accurate business travel arrangement for corporate accounts including air, hotel, car and ground transportation arrangement
• Understand customers’ needs to propose best alternatives in terms of pricing/routing
• Provide Business Travel Services i.e. planning of itineraries, making reservations, ticketing for the international markets
• Gain knowledge and adherence to clients procedures, programs and policy guidelines
• Update and maintain accurate and Personal Client Profile
• Check document validity, provide accurate visa requirements and application details at the time of reservation
• Confirm travel itinerary request by email/fax etc within the stipulated Service Level Agreement
• Inform customer by the preferred communication channel for any changes of travel schedule
• Build and maintain good working relationships with customers

Group Travel Consultant Resume Examples & Samples

• Negotiate with all relevant suppliers including airlines and other transportation companies
• Ability to interpret and ensure all terms and conditions of both group and allocation contracts are met
• Responsible for ticketing group and individual flight reservations, ensuring accurate information is recorded
• Ability to understand airlines fare rules and be responsible for any changes of tickets when required
• Ensure you are up to date on all IATA rules and regulations and they are adhered to throughout the booking process
• Ensure client service level agreements are met and achieved by regular monitoring of client mailboxes and supplier responses
• Add value to our clients by taking the consultative approach and recommending alternate routes/flight times to make cost savings

International Travel Consultant Resume Examples & Samples

• Responds to requests for international price quotations utilizing automated system(s) for domestic and international itineraries; queues to rate desk when appropriate
• Maintains client profiles, ensuring specials requests and reward program information such as frequent flyer / driver / hotel stay are included; May build airline reservation system profiles for use with a specific group of travelers
• Knowledge of international faring and commission structures
• Able to work independently, exercising discretion and judgment
• Able to manage multiple tasks and changing priorities
• Capable of maintaining a favorable company image when interfacing with outside sources
• Able to maintain work volume and quality consistent with peers
• Able to manage responsibilities in a manner to result in lower costs and better efficiencies for the company
• Able to demonstrate personal and organizational integrity
• Competency to maintain positive client and co-worker relationships; Establishing, developing, and maintaining trust and loyalty over time and through changes
• Minimum of 7 years international booking experience
• Must spend more than 95% of work time on International travel requests
• Knowledge of international faring and ticketing procedures
• Above average productivity level (subject to management assessment for off-the-phone projects)
• Achieves established office goals for measurable accuracy
• Able to work nights and weekends when needed
• Minimum of 1-2 years international experience
• Must spend more than 50% of work time on International travel requests
• Proficiency on Sabre and Turbo Sabre GDS systems
• Expertly use the appropriate BCD Travel tools and systems to complete requests
• Search and confirm travel reservations for the customer
• Provide travel offers and general travel advice to travelers
• Maintains, actively communicates and seeks expansion of current knowledge of the state of the various travel industries supported

Travel Consultant Lead Resume Examples & Samples

• Maintains client profiles, ensuring specials requests and reward program information such as frequent flyer / driver / hotel stay are included
• May build airline reservation system profiles for use with a specific group of travelers
• Assumes supervisory responsibilities when required
• Proficiency in Microsoft Office applications preferred

VIP Travel Consultant / Executive Desk Resume Examples & Samples

• Responds to requests for price quotations utilizing automated system(s) for domestic and international itineraries
• Moves market share for BCD Travel preferred suppliers
• Remains informed of all airline rules and regulations and current affairs. Communicates information to clients accurately and appropriately
• Must be able to take direction and work well with others
• Minimum of five (5) years of travel agency experience
• Proficiency on Sabre GDS system

Trainee Business Travel Consultant Resume Examples & Samples

• Strive to deliver customer Service Level Agreement at all times and exceed the customer’s expectation. Work within JPT processes for reporting all customer feedback
• Build rapport and trust with customers to foster positive relationships and repeat business
• Use range of IT software to complete reservations/ amendments/ refunds accurately, (including GDS & Supplier systems)
• Understand how to correctly book all available supplier products and services and keep abreast of changes in the procedure as communicated internally
• Liaise with suppliers to exert influence wherever possible and ensure customer requirements are fulfilled
• Fulfil complete and accurate back office administrative reconciliation of sales (including detail for amendments, reporting requirements and customer service history)
• Follow JPT processes and procedures as defined in the ISO, work instruction manuals and as communicated on an ad-hoc basis by the Manager or Team Leaders
• Work with the Team Leader and team colleagues to improve processes and develop business opportunities to exploit full potential in the department
• Recent qualification in travel and tourism strongly desired
• Able to respond to complex itineraries/ enquiries in a short time frame in a clear, concise and friendly manner
• Team player. Able to work well with others and multi-task to be flexible/adaptable to the business/team requirement
• Along with your team leader: take personal responsibility and actively participate in ensuring that knowledge of products, services, procedures and systems is comprehensive and up to date. Identify areas where additional training may be required to ensure continued quality, productivity, and personal development
• Actively demonstrate and behave in accordance with company values
• Carry out any other tasks or duties as may be set from time to time. This may include flexible scheduling, working overtime as needed, acquiring new skills, or assisting with other business needs
• 1 year of customer service experience in either a face-to-face setting or over the phone
• Excellent interpersonal, listening, written and verbal communication skills
• Travel experience a plus!
• Passion for customer service
• Ability to work collaboratively in a team environment
• Exceptional time management skills and the ability to handle multiple tasks
• Ability to adapt quickly in a fast paced environment
• Act in an ethical and honest manner
• Willingness to learn
• High School Diploma or equivalent preferred
• Sell travel arrangements and related services for clients and ensures sales goals are met in a professional and consultative manner
• Use preferred vendors as determined by Connexions to maximize profits
• Understand individual redemption travel loyalty program requirements. Proficient in all aspects of point redemption for appropriate clients
• Provide thorough, friendly, and effective customer service to all internal and external customers in a timely and accurate manner
• Maintain comprehensive working knowledge of all programs, tools and systems
• Strong computer skills, ability to navigate through multiple systems at once
• Meet and maintain individual monthly metrics per office guidelines as determined by the operating group
• Participate fully as a team member to assist as needed in completing all functions related to servicing the client, including selling additional products
• Pro-actively stay informed about all airline rules and regulations, and other industry requirements and accurately apply this information when making travel arrangements
• Resolve product or service issues by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment
• Keep immediate supervisor promptly and fully informed of all problems or unusual matters and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken
• Handles escalated situations beyond the front line agent level including, but not limited to: cancellations, exchanges, voids, fare rules, etc
• Ability to meet the customer’s needs in addition to selling additional services to enhance the customer experience
• Maintain the customer relationship by proactively resolving any travel product or service concerns by selecting the best solution to solve the issue and expediting the resolution
• Achieve individual performance objectives and standards that help meet departmental objectives and organizational service level agreements
• Attend and participate in monthly team briefings, training workshops and update briefings when required
• Maintain a comprehensive working knowledge of all programs, tools and systems
• Minimum 1 year customer service experience in either a face-to-face or over the phone setting
• Must have 100% schedule flexibility between hours of 6am-Midnight, 7 days a week
• High school diploma or equivalent preferred
• Travel industry experience is a plus!
• Must have strong interpersonal, listening and communication skills- both written and verbal
• Must be able to work independently as well as collaboratively in a team environment
• Strong computer and multi-tasking skills are a must! Will be working with multiple programs and utilizing 8-10 windows at any given time
• Positive attitude with an eagerness to learn
• Must be able to pass pre-employment drug screen and 10 year background check
• College or above
• ABACUS CRS capability ticketing knowledge
• 3 years in travel industry
• Good communication skills, willing to help people, and pleasant characteristics
• Good English communication capability
• Land and sea experience
• Ability to work independently while contributing to a strong teamwork environment
• A pleasing personality with the ability to instill confidence in customers and colleagues

Specialized Premium Travel Consultant Resume Examples & Samples

• Bilingualism (French) an asset or Cantonese
• The ability to communicate with our customers is vital to your success in this role, this is about being able to adapt your approach to the customer, provide personal insight and build a strong and lasting relationship. Your customer interaction will mainly be on the phone but strong written skills via e-mail are also very important
• Our customers have very different requirements from call to call so you will be able to identify these through the relationship you build and confidently match products and services to meet their needs and exceed their expectations
• You must be IT literate as you will need to be able to understand and use internet search sites and e-mail in addition to the Sabre GDS and other in-house systems. There is a great deal of multi-tasking involved in this roles and your ability to quickly and confidently navigate a number of systems at once will be vital
• Research / information gathering and problem solving skills are essential, you will deal with a wide variety of enquiries so your ability to ‘think on your feet’ and provide in-depth solutions quickly and efficiently is essential
• Time management skills are a must – due to the multi-tasking nature of the role, you will need to be re-prioritizing your workload regularly in order to meet your deadlines
• Sales experience will be required so that you can cross-sell relevant products and services
• The customer experience is our top focus so you will have a strong desire to provide an excellent service to our customers
• Call centre experience would be advantageous
• Flexible to work shifts including evenings, weekends and holidays
• Sabre Experience
• Must be TICO certified
• Excellent working knowledge of air fare calculations and able to offer competitive travel fare options
• To be familiar with appropriate travel reservations and ticketing systems and productivity tools. Preferably Sabre
• Knowledge of leisure travel and leisure travel products/services, knowledge of luxury hotels & tour suppliers is desirable
• Must be an excellent team player and focused on achieving team goals
• Good written and verbal communication skills in English and Thai
• Research and book various day-to-day travel requirements for faculty, staff, and students
• Book individual domestic and international airline reservations
• Book individual domestic and international hotel reservations
• Book individual domestic and international car and bus transportation
• Complete airline contracts based on airline contracts and rules
• Learn the Anthony Travel Preferred Bus and Hotel Programs and utilize these programs while booking reservations
• Additional duties can include answering phones, faxing, scanning, confirmations, and follow up notes and calls to customers
• Various other tasks and assignments as needed
• Experience with international and domestic travel booking
• Proficiency on GDS systems required (SABRE preferred)
• Knowledge of ticketing procedures for airline, hotel and car rental systems
• Ability to conduct internet research skills for customer information
• Outstanding professional customer service skills a must
• Proficiency in Microsoft Office software
• Strong communication skills, both oral and written, with demonstrated ability to communicate strongly and effectively
• Must have excellent listening skills
• Possess strong interpersonal skills with demonstrated ability to be able to communicate with and provide consultative travel and lifestyle servicing to premium card members
• Be able to be both empathetic and assertive with customers
• Demonstrates ability to manage premium card member expectations
• Cope well under pressure while meeting deadlines
• Possess effective problem solving skills with focus on card member
• Be able to demonstrate strong persuasive /influencing skills
• Possess strong attention to detail
• Flexible to work shifts including overnights, weekends and holidays
• Bilingualism (French) an asset
• Ability to multi-task in high-paced environment
• Other tasks as necessary during low call volume periods
• Recent usage and proficiency with a GDS is required; preferably Sabre
• Consumer/Leisure Travel and Lifestyle booking experience an asset
• Ability to work overnight shifts, including weekends and holidays
• Work at Home subject to meeting specific criteria

Senior Entertainment Travel Consultant Resume Examples & Samples

• Books routine reservations for air travel, hotel and car rentals, with detailed follow for completion and changes to complete the reservation
• Books special and unique services as required by clientele
• Schedules meet and greet services for airport escort services
• Achieves individual and contractual service level goals related to telephone, quality, and productivity
• Ability to get vendors to provide special services to demanding clientele
• Ability to demonstrate personal and organizational integrity
• Minimum of four (4) + years active Travel Consultant experience in the past 6 years

Senior Production Travel Consultant Resume Examples & Samples

• Books routine reservations for air travel, hotel and car rentals, following up when necessary to complete the reservation
• Books and coordinates movements for the production company, including people, equipment and animals
• Coordinates all travel of the production company with the movie or TV Production Coordinator; must develop and maintain client trust and loyalty to be accepted and effective
• Provides after-hours “on-call” services as required by client and approve by BCD Travel
• Required to arrange innovative and creative special services as requested by client
• Maintains and promotes professional and courteous client relations by managing a prompt and accurate response to telephone and email communications
• Minimum of six (6) + years active Travel Consultant experience in the past 8 years
• Must have at least (1) + years active Travel Consultant Productions experience in the last 3 years
• Strong interpersonal skills and professionalism
• Strong domestic and international knowledge
• Experience in Group Travel
• Experience with VIP travelers
• Achieve established office goals for measurable accuracy
• Exceptional customer service skills
• Ability to be on call and work nights and weekends when needed and during productions
• Ability to deliver high levels of customer service to vary demanding travelers and movie stars
• Ability to remain calm under pressure situations
• Ability to retain confidential knowledge of movie stars
• Ability to develop strong client relationships
• Ability to handle fast paced environment with demanding client
• Ability to manage multiple tasks and changing priorities

Multi Skilled Travel Consultant Resume Examples & Samples

• Solid working knowledge and understanding of travel processes and technology
• Strong time management and organisational skills including multi-tasking & prioritize of workloads, as well as the ability to follow through on commitments to both customers and to the organization
• An exceptional Customer focus
• ) Demonstrates thorough understanding of recommending and booking domestic airline reservations after successful completion of four-week training program; this training includes both classroom assessment as well as sit-beside training. Additional refresher training is required
• ) Receives/researches incoming inquiries via inbound calls and utilizes approved scripting to handle questions and issues regarding programs and services. The approved scripting will also be used to book airline reservation(s). Solve problems using procedures provided in call center manual. Ensure all call and quality customer service metrics are met as outlined in training manual
• ) Accurately processes customer airline reservation(s) using applicable GDS system provided
• ) Maintains positive relations in all communications with internal and external clients/customers to enhance our business relationship
• ) Must be able to work rotating/flexible work schedule
• ) May provide training support to new hires training which involves sit besides allowing the new hire to demonstrate the knowledge they acquired in the classroom setting
• Work indepently in the absence of supervision
• Work 8-5 pm Pacific Time Monday - Friday
• Strong judgement and decision-making skills
• Experience with Executive Travel is a plus
• Knowledge of Concur Travel is a plus

Lead Travel Consultant Resume Examples & Samples

• Co-ordinate with multiple departments to ensure quick resolution for the customer Build excellent business relationship with customer groups, peers and vendors
• Knowledge of travel online booking tools, interface with GDS (Galileo, Amadeus) and the online booking environment
• Ability to diffuse difficult situations, turning negative experiences into positive and provide empathy and clarity to internal and external clients
• Ability to develop and maintain effective relationships with others in order to encourage and support communication and teamwork
• Ability to convey information clearly and concisely to groups or individuals both verbally and in writing to ensure that they understand the information and the message
• Ability to listen and respond appropriately to others with empathy and viable solutions
• A strong customer focus and a commitment to delivering ‘EXCELLENT’ service
• Customer service experience (minimum 2 years)
• Excellent and verbal communication skills
• Computer savvy
• Must be an excellent team player, willing to drive team results
• Be patient and able to work under pressure
• Travel, hospitality or tourism exposure desirable
• Must have a willingness to learn as all technical and product training will be provided

Norwegian Speaking Travel Consultant Resume Examples & Samples

• Extensive experience from frontline travel agency or airline, in a fast-paced team environment
• High skills and competence on corporate travel globally, solution and customer oriented
• Vast experience from Amadeus as we use this as GDS, ticketing experience is necessary
• Experience from Linkonline is preferable
• Be knowledgeable with the Nordic geography in order to better serve our customers
• Fluent in Norwegian and English and sufficient in the other Scandinavian languages

Business Travel Consultant Resume Examples & Samples

• Respond to travel enquiries from internal and external customers in a timely, knowledgeable and professional manner
• Strive to deliver customer Service Level Agreement at all times and exceed the customer’s expectation. Work within MMTT processes for reporting all customer feedback
• Follow MMTT processes and procedures as defined in the ISO, work instruction manuals and as communicated on an ad-hoc basis by the manager or team leaders
• Work with the team leader and team colleagues to improve processes and develop business opportunities to exploit full potential in the department
• Excellent customer service skills
• Demonstrate close attention to detail and be highly organised; able to prioritise work under pressure and maintain high levels of accuracy
• Strong IT skills (preferred prior use of Sabre, The Trainline, BOSS, Microsoft Office but not essential)
• Excellent problem solving skills able to research and use own initiative as well as network of colleagues and suppliers to support service delivery and drive business improvement
• Minimum 1 - 2 years international reservations experience
• Must spend more than 50% of work time on International travel reservations
• Advanced skills on travel industry system Sabre GDS
• Degree in tourism-related field

Sabre Travel Consultant Resume Examples & Samples

• Handling all travel requirements including flight itineraries, rail transportation, hotel reservations
• Offer best travel options in terms of pricing and routing
• Maintain a high level of customer service by ‘Going the Extra Mile'
• Build and maintain relationships with travelers

Senior / Travel Consultant Resume Examples & Samples

• Understand client’s preference and offer best options available in terms of pricing and routing
• Maintain high level of customer service by ‘Going the Extra Mile
• Resolve or escalate customer’s complaints and general queries
• Work professionally and independently in providing travel services i.e.: planning of itineraries, making reservations, competitive fare computations and ticketing
• Ensure a high level of professionalism and customer satisfaction delivered in accordance to the SLAs
• Work independently, exercising discretion and judgement
• Minimise errors and mistakes by gaining knowledge of procedures, products, rules and regulations
• Build and maintain relationships with clients at the relevant level

Travel Counsultant / Senior Travel Consultant Resume Examples & Samples

• Makes travel arrangement to client related activities on air/hotel/car/rail/visa etc
• Arranging flight itineraries and other special requests (i.e. seat assignment, special meals)
• Follow up on Visa processing for customers
• Provides professional travel advices to client
• Minimum of 5-7 years in Corporate Travel Management
• Experience servicing in Banking/Financial Industry is preferred
• Excellent Communication Skills (Written/Verbal)
• Fluent in English and Mandarin language is required
• You delight the traveler/travel arranger
• English fluent: written and verbal
• Superior written and verbal communication skills (in person and on phone)

Senior Business Travel Consultant Resume Examples & Samples

• Experience in the travel industry in a similar position or in a customer service center
• Competent Amadeus user
• Understanding and expertise in international travel requirements, i.e. visas, passports and immunization requirements
• Problem solver

International Business Travel Consultant Resume Examples & Samples

• Responsible for administering or coordinating the process with respective internal and/or external parties and service providers. All International Business Trip related matters (Immigration, Tax, Social Security, and Corporate Tax) are reviewed and compliantly concluded
• Ensure and support business travelers to follow requirements in the destination country in respect to immigration, tax and social security
• Keep track of trip matters, keep employees and contacts informed of status and progress, and escalate open case matters to applicable parties
• Ensure that US and foreign information (Immigration, Tax, Social Security) are kept up-to-date and aligned with the Expatriation teams (Country Expats and Construction Project Delegations)
• Consult to US Business Units, employees and Global Implementation Partners regarding international business travel process and compliance requirements
• Administer the business traveler’s life-cycle, ensuring that all documents are obtained, vendor services ordered, and IHRIS record is maintained with uploading the documents including immigration documents, Certificate of Coverage, billing information, personal data information and other required documents as needed
• Maintain tax authorization list for Business Travelers and ensure completion of KPMG tax service process by ensuring all required documents are submitted to KPMG tax service provider including Cost Allocation calculations, Internal resumes, and Business Travel Assessment Reports
• Maintain a satisfactory customer service levels or employee performance results
• Manage special projects as they arise, such as special client requests, research, and on-site presentations for Operating Companies. Act as Subject Matter Expert on Business Travel process
• Resolve customer disputes, and escalate where necessary to global team for resolutions in future system upgrades
• A minimum of 2-5 years experience in Expatriate administration or related HR field
• The ideal candidate will be fluent in English and Spanish, Portuguese is a plus
• Basic understanding of expatriate tax, tax equalization, immigration, and relocation
• Excellent organizational skills
• Proactive "go-getter" mentality
• Natural change agent
• Sensitivity to intercultural issues
• Overseas employment/experience a plus
• There will be 10 percent travel (minimal) associated with this position
• Relocation assistance is available for candidates who are not local.*
• Use the appropriate the BCD tools and systems to complete requests
• Adhere to BCD policies and procedures to maintain quality control
• Excellent knowledge and application of airline supplier rules, including airline contracts held by client or BCD Meetings & Events
• Able to listen and evaluate customer needs
• Uses positive language and word choices to avoid negative customer reactions
• 2 years of travel agency experience required
• Proficiency in Microsoft Office software (Word, Excel, Outlook)
• Excellent oral and written communications skills
• Strong listening and evaluating skills
• Strong attention to detail with the ability to anticipate unstated client/traveler needs
• Follow set operations’ policies and procedures in the respective field of work
• Meet/exceed set SLAs in all regards to maintain a favorable business outcome
• Maintains and promotes professional and courteous client relations by managing a prompt and accurate response to telephone and email communications if necessary
• Knows and properly uses: airline terminology, codes, fare basis, resource guides, books, wherever necessary
• Check on PNR queues to process exchanges, cancellations and rebooking
• Promotes the acceptance of fares, rates, and suppliers that match the client’s travel program policies and negotiated contracts. Applies discount programs appropriately
• Process exchanges, cancellations & re-bookings for air travel, hotel, car/limo rentals and Amtrak train service and following up when necessary to complete the reservation
• At least 5 years' experience within a Travel Consultant role
• Excellent communication and written skills
• Strong client management experience
• Advanced skills in routing and airline booking for fares and ticketing essential
• Able to work on rotating shifts from 7am - 11pm, including weekends and public holidays
• Maintain current customer relations, and identify new customers/opportunities to grow the business and increase Zurich’s market share
• Resolve customer complaints by investigating problems, developing solutions and making recommendations to management
• Contribute to team efforts by accomplishing personal and team results
• Conduct regular product and system training to the existing and new clients
• Secondary support structure to clients by providing an intermediary and advice service as defined in the FAIS Act
• Communicate internally with our internal stakeholders and external stakeholder alike
• Adhere to all Internal Company policies
• Monitor competitors by gathering marketplace information on products and pricing
• RE5 (regulatory examination for Representatives in terms of the FAIS Act)
• FAIS credits (60 FAIS credits)
• Matric or equivalent
• Sales and marketing qualification will be an advantage
• Minimum 5 years experience in the travel insurance trade
• Strong communication (verbal and written), negotiation, interpersonal and presentation skills
• Work under pressure in a high volume, fast paced sales and customer service environment
• Target driven
• Reliable transport
• Work effectively in a team environment
• Follow up of booking payments
• Follow up commission payments for local agents
• Data entry into the sales system
• Communication is via phone calls, online bookings and emails from travel agents
• Provide administrative assistance to local GPSs
• Ensure first call resolution wherever possible of any customer service/sales issues
• Keeping abreast of current promotions & specials of G Adventures product
• Communication of availability, ongoing promotions to email list community
• Ensure all documentation is correctly distributed including invoices, initial & final documents
• *QUALIFIED APPLICANTS MUST HOLD APPROPRIATE CITIZENSHIP OR DOCUMENTS PERMITTING THEM TO RESIDE AND WORK IN ECUADOR***

Cruise / Travel Consultant Resume Examples & Samples

• Answering inbound sales calls from our normal ECSC websites & promotion, as well as Contracted program such as TD Visa and RBC programs: Hours of Operation, Customer Service Levels, Center and Staff Appearance, and in alignment with the company’s values
• Communicate with the Cruise & Land suppliers, online and by phone, as needed to ensure maximum sales opportunities & high customer service
• Maintain knowledge levels of all suppliers, including Cruise & Cruise tours, Land & Hotel, Insurance and Shore excursion suppliers, in order to present them confidently to all clients
• Ensuring maximum participation for all ”in-center” training as well the learning opportunities available to all CCC & ICs, as the Weekly & Product Webinars, and the Monthly Team Meeting
• Local execution of staying in touch with our past clients, and marketing initiatives such as Cruise Nights as well as our company’s core promotions – One Day Sale, World Explorer Event etc
• Certified Travel Consultant (CTC) or do you hold a Travel School certification
• 3-5 years’ experience in Retail Travel Sales
• Ability to build excellent working relationship with local supplier Reps
• Experience working on commission based sales programs
• At least 2 of those 4 experiences: Travel agency working experience; Call Centre experience; Direct Sales exposure; P/L responsibility
• Strong user of the MS Office Suite and ability to learn new programs
• Familiarity with cruise line portals such as POLAR and Cruising Power
• 1-3 years of relevant Corporate Travel experience (at least 1year experience working in a call center is plus)
• Above average spoken and written English skills
• Flexibility to schedule, Open to work in 24X7 environment (No shift roll over pattern followed)
• Ability to multi task and provide excellent decision making skills for travel scenarios involving routes and fares
• GDS Knowledge - preferably in Galileo

VIP Travel Consultant Resume Examples & Samples

• Minimum of 5 + years Corporate Travel industry experience REQUIRED
• GDS system experience is required (SABRE, Apollo, Amadeus or Galileo) . Strong knowledge of international fare construction and airline routing principles including tax rates
• Have a passion to delight our VIP customers by delivering exceptional, consistent and personalized service that they expect and deserve
• Possess exceptional communication skills with the ability to effectively and clearly articulate with travelers at high levels within an organization and/or their delegates, in a wide array of situations that may be very complex
• Have the ability to communicate with confidence and create a positive experience within each interaction opportunity
• Possess effective listening skills with the ability to determine root cause quickly, check for shared understanding and address misunderstandings promptly
• Use knowledge and all available resources, including tools and peer network, to effectively, thoroughly and sometimes creatively, resolve traveler's issue
• Be comfortable in dealing with situations that are highly complex and may involve numerous travelers at various different levels (C Level, Road Warriors)
• Always operate with a sense of urgency and interest and convey that to the traveler with their actions
• Be highly productive in a self-directed work environment
• Must be open to feedback and work well in a new learning environment
• Be self-motivated and demonstrate initiative with a strong commitment to personal goals, objectives and work ethic
• Work well under pressure and effectively multi-task while maintaining professional rapport with customer is essential
• Be very familiar with the systems, processes and workflows that need to be followed to deliver outstanding customer service and meet Global Business travel requirements
• Canada and United States candidates considered
• Minimum of 2+ years International expertise experience highly preferred
• Strong knowledge of international fare construction and airline routing principles including tax rates
• In depth knowledge of world geography
• Ability to understand corporate profiles in Sabre
• Ability to understand airline policies and rules
• Mastery at conflict resolution
• Display highest level of integrity when dealing with internal & external customers
• Ability to serve multi cultural travelers
• Ability to handle multiple clients
• Handling multiple clients and prioritizing are essential to the success of the job
• Professional written and verbal communication skills are essential in both official languages
• This position is a virtual work at home opportunity, all training, communications, team meetings etc.. are facilitated in our virtual environment**

Travel Consultant, Intermediate Resume Examples & Samples

• College diploma in Travel and Tourism, CTC designation is an asset
• Proficiency with a GDS: Sabre/Apollo/Travelport
• Full understanding of rules and fares
• Working knowledge of industry procedures for exchanges and ticketing
• Bilingual, French and English
• Provide a high level of customer service
• Complete all reservations and files daily
• Air/rail/ground transportation and hotel accommodation
• Ability to complete changes for air/car/hotel/package reservations
• Establish and maintain strong client rapport
• Advise clients of required travel documents
• Hours of Operation: Monday to Friday – various shifts required
• Travel industry experience (minimum 3 – 5 years) is highly desirable
• Appropriate knowledge of travel reservation system is an advantage
• Working knowledge of Microsoft Outlook, Excel, Word and the Internet

Travel Consultant, Entry Level Resume Examples & Samples

• Customer Service Experience
• Basic knowledge of the leisure travel market
• Excellent knowledge of all domestic/U.S. airports, airlines, fares and fare rules
• Organizational and time management skills, effective use of outlook, and excellent internet and keyboarding skills
• Excellent verbal and written communication skills, bilingual French/English an asset
• Performing all tasks effectively & accurately
• Responsible for consulting and coordinating the process with respective internal and/or external parties and service providers. All International Business Trip related matters (Immigration, Tax, Social Security, and Corporate Tax) are reviewed and compliantly concluded
• Ensure and support international business travelers to follow requirements in the destination country in respect to immigration, tax and social security
• Ensure that home country and foreign information (Immigration, Tax, Social Security) are kept up-to-date and aligned with the other consultant teams (Project/Delegation Consultants)
• Consult to Business Units, employees and Global Implementation Partners regarding international business travel process and compliance requirements within Americas region
• Administer the international business traveler’s life-cycle, ensuring that all documents are obtained, vendor services ordered, and IHRIS record is maintained with uploading the documents including immigration and social security documents, billing information, personal data information and other required documents as needed
• Maintain individual tax orders and authorization for International Business Travelers and ensure completion of KPMG tax service process by ensuring all required documents are submitted to KPMG tax service provider to ensure timely and accurate tax filing in all respective countries
• Maintain a satisfactory customer service level and employee satisfaction results
• Manage special projects as they arise, such as special business requests, research, and on-site presentations for stakeholders. Act as Subject Matter Expert on International Business Travel process within the Americas
• Resolve customer disputes, and escalate where necessary to BT manager for resolutions in future system upgrades and providing solutions for management review
• A minimum of 2-5 years experience in International HR, Global Mobility or related HR field
• The ideal candidate will be fluent in English and Spanish, Portuguese/French is a plus
• Basic understanding of individual tax, immigration and social security concepts
• Delight the traveler/travel arranger
• Listen and lead the conversation to solve problems in a timely manner with all types of customers in all circumstances
• Connect with the caller to build trust and credibility even if the person is unknown
• Be a trusted advisor by offering informed and insightful recommendations which provide the very best traveler experience in each situation
• Build CWT’s commercial value
• Sell products that are of commercial value to CWT and contribute to CWT’s profitability
• Remain current on CWT products and initiatives that add value to each customer
• Adapt and change as requirements of the business change
• Strengthen the CWT brand
• Represent the CWT brand in how you work on a day-to-day basis
• Embrace new technology and ways of working that promote flexibility to adjust quickly to shifting needs of the business and our clients
• Build loyalty to CWT by ensuring consistency of service delivery around the globe in a way that compliments the unique travel policy of each client with interaction to make each traveler/travel arranger feel special
• Provide a full traveller services to corporate clients adhering to CWT procedures achieving/ exceeding KPI
• Comply with service level agreements
• Ensure the use of scripting to complete reservation in accordance to the service standard set by the company
• Ability to complete bookings with all basic requirements, like seating, meal and frequent flyer number with compliance to client’s travel policy
• Proficient in all reservation aspects, like air, hotel, car, insurance, rail and ferry bookings through GDS and/or with consolidators
• Provide clients with detailed information on visa requirements and ensure all bookings are being checked for visa requirements and coordinate with clients on the submission of visa
• Ensure all transactions are being invoiced on a daily basis
• Display a courteous and helpful manner at all times to both clients and colleagues
• Use standard greetings of the company at all times
• Travel Consultant
• Responsible for closure of simple issues in a timely manner, escalate to your seniors for any unresolved issues
• Senior Travel Consultant
• Responsible to gather findings on issues in a timely manner and assist Travel Consultant to resolve issues before escalating to Team Leader for any unresolved issues
• Provide guidance to Travel Consultants e.g. on fare calculations, customer services and Client Travel policy
• Assist Team Leader in fostering a cohesive working relationship within the team
• Travel management experience
• Good verbal and written communication skills
• Pleasant personality
• Willingness to learn and be a team player

Travel Consultant, Day Trains Resume Examples & Samples

• Have worked within a customer-centric organisation and enjoy working as part of a team
• Demonstrate and an understanding of the luxury travel market and experience of working in reservations and/or sales
• Have experience dealing with customers through various media: face to face, telephone, email and letter
• Have strong administrative and organisational skills
• Demonstrate effective time management skills, with the ability to prioritise simultaneous tasks
• Have a passion for attention to detail and service excellence
• Minimum 7 years experience in the corporate travel management industry
• Minimum 7 years international reservations experience
• Must spend 95% of work time on International travel reservations
• Solid experience with international routing and faring
• Manage our customers group travel requirements
• Negotiate group air and venue contracts,

Concur Travel Consultant Resume Examples & Samples

• 2+ years’ experience in project management in a high tech industry, preferably with hosted web-based software
• Prior travel industry and/or GDS experience preferred
• Successful experience working directly with customers to resolve implementation issues
• Demonstrated knowledge of project management tasks in application implementation environment
• Effective communication skills
• Demonstrated ability to establish and maintain an effective follow up system to ensure timely and accurate handling project implementation
• Excellent organizational and planning skills
• Ability to pass a background check
• Native Portuguese Speaker with fluent English speaking skills

Private Groups Travel Consultant Resume Examples & Samples

• Work in conjunction with other Private Groups GCO's toward company and regional targets for Private Groups departures
• Track Private Group sales against agreed regional targets
• Regional sales and service fulfillment of all Private Group departures in North America
• Fulfillment Management of all Private Group partner relationships and key North America accounts in conjunction with the GPS team in North America
• Identify opportunities and work with the GPS team and agency partners to capitalize on Private Group targets
• *QUALIFIED APPLICANTS MUST HOLD APPROPRIATE CITIZENSHIP OR DOCUMENTS PERMITTING THEM TO RESIDE AND WORK IN CANADA***
• Work independently, but like being part of a team
• Experience from travel industry, knowledge within Amadeus is a plus
• Customer orientated
• Interest/knowledge of IT is needed
• Fluent in speaking and writing; English and Swedish
• Communicate clearly in role as “agent” to manage customer expectations and ensure detail of supplier T&Cs is understood
• Build positive relationships with colleagues to support teamwork and ensure collective goals are reached
• Able to understand individual customer requirements and how to exceed their expectation in delivering the service level
• Ideally able to demonstrate knowledge from experience in the Travel Industry. To be conversant in industry products (e.g. fares and ticketing), geographical knowledge (e.g. routes/destinations etc) and regulation (e.g. ATOL/IATA etc)
• Have experience of working within travel, tourism or hospitality
• Demonstrate an intuitive approach to daily working practices
• Be proficient with the Microsoft Word and Excel
• Experience with Travel Studio and Zeacom would be beneficial
• Regional sales and service fulfilment of all Private Group departures in EMEA
• Fulfillments Management of all Private Group partner relationships and key EMEA accounts in conjunction with the GPS team in EMEA
• Identify opportunities and work with the GPS team and agency partners to capitalise on Private Group targets
• *APPLICANTS MUST HOLD APPROPRIATE CITIZENSHIP OR DOCUMENTS PERMITTING THEM TO RESIDE AND WORK IN THE UK***
• Adhering to company service guidelines, sell and promote corporate negotiated contracts and preferred suppliers
• Promote and maintain excellent client relations by managing a prompt and accurate response, and positive telephone and service techniques
• Verify rates for best fares, corporate and preferred discounts and appropriate documentation
• Ensure consistency and adherence to processes and procedures by effective use of all computer systems and tools
• Research and solve problems related to reservations, and suggest improvements to services
• Use proper documentation for each call and email, and provide priority wait-listing, preferred seat selection, and upgrade management, as needed
• Make recommendations to clients, including efficient and alternate routes, lowest available fares, booking class, exchange rates, and travel products and services
• Coordinate with Account Management, Finance teams, and other functions in Egencia
• May include additional responsibilities, e.g., customer service issue follow up and resolution, visa and/or passport processing, voids, refunds, exchanges, and split ticketing
• Provide guidance to less experienced colleagues
• Participate and provide feedback during focus groups
• Monitor and send out email confirmations on car rentals and hotel bookings
• Familiarization with Anthony Travel Group Airline Benefits
• Additional duties i.e., answering phones, faxing, scanning, sending out airline tickets, and follow up notes and calls to clients
• Follow up on refunds due back to Anthony Travel from Airlines
• Negotiate and assist with bus quotes as needed
• Familiarization with Anthony Travel Preferred Bus and Hotel Programs
• Must be dependable, reliable and punctual
• Must have some GDS experience-SABRE experience preferred
• Assist with individual air quotes
• Reserve full size van rentals with major car rental companies
• Knowledge of and experience with SABRE
• Microsoft Office Suite
• Experience with international group air travel

Specialized Travel Consultant Resume Examples & Samples

• Minimum 5+ years of Corporate Travel industry experience required/Internally 2+ years experience with high performance
• Minimum 2+ years of International expertise experience highly preferred
• High School Diploma/GED required. Bachelor Degree preferred
• Sabre GDS experience is required. Strong knowledge of international fare construction and airline routing principles including tax rates
• In depth knowledge of world geography including expedient, cost effective and preferred routing options
• Ability to serve multi cultural travelers and handle multiple clients
• Ability to handle multiple projects and prioritize tasks
• Professional written and verbal communication skills are required
• Previous experience working with VIP/high touch clients preferred
• Must be flexible to work within account's operating hours
• Normal hours of operation for this position are Monday - Friday between 8 AM - 6 PM CT*
• Maintain current customer relations, and identify new customers/opportunities to grow the business and increase Bryte’s market share
• RE5 ( regulatory examination for Representatives in terms of the FAIS Act)
• Sales and marketing qualification with experience in the travel insurance trade will be added advantageous
• Sales and key account management
• Strong negotiaton skills on all levels
• Advanced Microsoft Office skills
• Self-starter and motivator ( self-management)
• Strategically orientated

ANZ Online Travel Consultant Resume Examples & Samples

• Answering customer queries via phone and email and other future channels e.g. click to chat
• Provision of quotes via Online Tool and itineraries in a professional and timely manner
• Booking air, land and car hire experiences, producing tickets and other travel documents via GDS and Online tool
• Provision of advice and recommendations to Cardmembers to ensure they maximize their benefits
• Processing International and Domestic tickets; and dealing with amendments and cancellations
• Building relationships with internal and external stakeholders such as travel suppliers and other American Express business units and departments
• Interfaces with clients VIP employees and customers to build solid business relationships with them
• Selects suppliers for group travel in accordance with program’s travel, budget, preferred supplier, and discounting objectives, where applicable
• Provides concierge services relating to event tickets and attendance, including but not limited to locating and securing tickets (at a discounted price, where possible) and assisting with directions to the event or planning group transportation
• Assists travelers with acquiring passport, passport renewals, and visa requirements
• Delivers travel documents to VIP’s homes or offices as required
• May perform daily and weekly reconciliation of sales generated
• Ensures optimum customer service through effective use of phone systems and positive communications techniques
• Must be able to work under the stress of and meet deadlines
• Ability to manage responsibilities in a manner to result in lower costs and better efficiencies for the company
• Proficiency on Sabre GDS systems
• Knowledge of ticketing procedures for domestic and /or international airline, hotel and car rentals
• Issue simple tickets
• Make seat assignments and request special meals
• Make fare quotation and build fare shell
• Follow up visa processing for customers
• Arrange non-air travel services such as rail/ferry/AEL tickets
• Handle hotel bookings (including those are not bookable in GDS)
• Hotel car transfer
• Urgent e-ticket link for amended reservations
• Makes travel arrangement to client related on air/hotel/car/rail/visa etc
• Minimum of 5-7 years in corporate travel
• Experience in servicing Banking client is prioritized
• Fluently Speaking in English, Mandarin
• Has great English written and verbal communication skills

Travel Consultant, Senior Resume Examples & Samples

• 5+ years of travel consultant experience
• Apollo or Sabre Experience is a must
• TICO OPC Certified
• Demonstrates thorough knowledge of domestic, transborder and international travel destinations
• Experience with corporate car and hotel bookings
• Working knowledge of industry procedures for exchanges, Phase IVs and other ticket handling
• Knowledge of MSOffice
• Excellent communication skills, both verbal and written
• Must be able to work weekends
• Build complete accurate and detailed client files using Sabre to include Domestic, Transborder and International bookings
• Accurately complete changes to client files using Sabre and assist others as needed
• Updates and/or build passenger as well as company profiles
• Establishes and maintains a rapport with clients in order to ensure customer satisfaction
• Resolve moderately complex client service issues
• Manages time and workload effectively
• Searches for best fares and shows a good understanding of consolidator and net fares
• Ability to work from a home office environment
• Manage travels of the participants of the 206 countries attending the 3rd Summer Edition of the Youth Olympic Games 2018
• Advice Teams Managers on Travels, Visa, Sports Equipment and Travel Policies
• Book, issue, revalidate individual, group tickets (including manual fares) with our suppliers including
• Negotiation, management of airlines group agreements, conditions and seats
• Commits to follow the Event's policies and rules
• Experience at least 5 years in the travel industry or similar position
• Proven ability to create international complex travel arrangement including group transportation
• Excellent communication skills (formal)
• Ability to handle multi-cultural clientele
• Working knowledge of a GDS mandatory - Galileo preferred
• Perfect command of MS Office with advanced Excel
• Autonomous and strongly organized with likes to take on challenges
• Group booking management an asset
• English fluent: formal written and verbal mandatory
• Spanish fluent: written and spoken an asset
• Effective Customer Contact - Contribute to the achievement of Business Unit targets and product delivery by efficiently handling each contact and achieves call centre productivity targets and standards
• Deliver quality customer service
• Contribute to a positive, cohesive and high performance team and has proven sales aptitude and ability
• Demonstrate excellent knowledge across all relevant lines of business in product, system and procedures and contribute to continuous improvement efforts by identifying areas of improvement (personal or business) and suggesting solutions and recommendations
• Travel certificate/diploma, fares and ticketing Certificate 1 and 2 or Entry Certificate (Preferred)
• Knowledge of Amadeus/GDS/Calypso or similar
• Proven ability in target achievement
• Excellent communication and listening skills
• Microsoft Office skills and high level computer literacy
• Working knowledge of airfares construction
• Excellent knowledge of geography and arithmetic
• Knowledge of Dnata Front Office system/Airline Reservation systems
• Proficient in MS Office applications i.e. word and excel
• Bachelor’s degree or equivalent travel industry experience required. Hospitality or Event Management related degree a plus
• Proven record with strong customer service skills
• Must be very detail oriented and have strong problem solving skills to research and resolve customer inquiries with minimal supervision
• Professional oral communication, written communication, and effective listening skills to ensure the customers understand and are satisfied with their reservations
• Strong MS Office skills (Word, Excel, PowerPoint) along with the technical aptitude to learn new technology
• Offering prompt, accurate and courteous service to clients
• Assist clients with reservations, transfers and changes
• Responding to client questions, concerns and billing inquiries with the highest degree of professionalism

Junior Travel Consultant Resume Examples & Samples

• Minimum of Travel Diploma or Travel consultant experience
• Excellent verbal and written communication skills, bilingual French/English a must
• Mathematical skills such as understanding of percentages, commissions and mark ups
• Consistently offering low fare
• Marinating preferred supplier agreements
• Understands and promotes client & HRG preferred supplier programs
• Effectively uses all applicable HRG and bank technologies (AGI, CC6, Contact, Vault, Switchfly, etc)
• Remaining current on industry and organizational changes
• Proficient understanding of Sabre Vacations and other airline, supplier, industry web tools
• Performing other duties as assigned
• Able to work flexible hours, shift work and / or weekends and evenings may be required

Intermediate Travel Consultant Resume Examples & Samples

• 2 plus years experience as a travel consultant
• Bilingualism an asset
• Call Centre experience an asset
• Online travel booking knowledge (eg. Westjet Airlines, Air Canada Airlines)
• Excellent knowledge of Canadian, USA & International Geography
• Good knowledge of Hotels and Car Rental companies
• Ability to work in a fast paced environment
• Ability to resolve day to day client concerns while meeting or exceeding expectations and maintaining a high level of customer service
• Strong team player interacting effectively & professionally with co-workers
• Complete day to day travel consultant services
• Completing accurate client files
• Consistently meeting quality standards for call centre management
• Actively participating in training, product knowledge sessions and team meetings
• Search and confirm travel reservations for the customer, offer suggestions and anticipate customer needs
• Understand and accurately apply client travel policy and requirements to each interaction
• Respond to requests accurately and considering customer service level agreements
• Consistently meet and sometimes exceed individual and team goals
• Adhere to BCD Travel policies and procedures to maintain quality control
• Provide the customer his/her undivided attention and apply BCD Travel communication guidelines to all interactions
• Provide assistance to team members as requested
• Minimum 3 years' experience in the business travel industry
• Solid working knowledge of the travel industry's policies, procedures and processes
• Knowledgeable of travel industry systems (i.e. Amadeus)
• Strong verbal and written communication skills in Finnish and English
• Bachelor's degree, ideally within a tourism-related field
• Applying all BCD Travel processes in your activities
• Resolving or escalating customer complaints and general queries
• Building and maintaining relationships with travellers
• Managing the workflow and processes in line with SLA
• As an After Hour Services travel consultant you’ll be dealing with a range of inbound travel related issues which will involve the ability to be proactive and resolve issues as they arise. This will be in the form of a variety of travel arrangements, including booking flights, car hire, accommodation, ferries, insurance, foreign exchange
• You will need to successfully deliver a premium customer service on each and every call, providing all the care and dedication that our clients deserve. In return, you will receive a range of outstanding incentive benefits, as well as a wealth of training and career development opportunities with one of the best employers in the world
• Coaching, developing and mentoring new members of the team. This would include new hire, contractors, and new team members. Sharing knowledge and best practice and to assist team members in a timely manner
• Maximize the benefits of GBT’s desktop applications and telephony to deliver a superior experience to business travelers
• Prioritizing your workload effectively on an on-going basis
• Deliver expectations on individual/shared team goals and support all business Key Performance Indicators
• Proactively access Compas to check on and improve performance
• Take ownership and act in accordance with all GBT policies and procedures, e.g. accurately updating workday, e payroll, being familiar with company changes and communications. Complying with all legal standard requirements, which include mandatory training, compliance and sanctions
• Use Correx as the primary ticketing tool, and all agents to take responsibility in ensuring necessary quality checks have been put in place to allow the Correx tool to work correctly for ticketing and invoicing. If tickets are rejected by Correx, and agent is unable to resolve the issue, or it is an urgent ticketing need, then the agent is take ownership and issues the ticket manually. This would include any relevant EMD’s. Agents to take responsibility to VOID tickets where necessary

Rrw-travel Consultant Resume Examples & Samples

• Training is mandatory from July 31-August 25, paid, full time, Monday to Friday (8am-4pm) and includes a 2night/3day Whistler trip in the last week
• After training in August, hours will be Part Time (16-29 hours/week)
• Great job for students or those looking for a flexible position
• As employees of Whistler Blackcomb all employees receive an unlimited seasons pass for skiing/snowboarding at the top ranked resort in North America!
• Once training and probation completed, hourly wage is supplemented by monthly performance bonuses, when achieved
• Plan and book travel (lodging, activities, transportation) arrangements for clients from all over the world
• Apply sales skills on each call, showing commitment to increase revenues, promote sales initiatives and meet monthly targets, by effectively using up-selling and cross selling techniques
• Counsel clients on terms and conditions of travel or resort policies (ex. minimum stay, reservation policy and cancellations)
• Engage in first phase of problem resolution regarding client complaints
• Embrace coaching and training as an aid to meeting personal and company goals
• Participate in outbound calling projects as requested
• Follow up on sales leads with previous clients
• Report any discrepancies found on the intranet, related websites etc. to ensure accuracy and consistency of information
• Compose and process thank you letters, e-mail confirmations
• Participate in peer coaching
• Demonstrate our Core Values: Serve Others, Do Right, Drive Value, Do Good, Be Safe & Have Fun
• Minimum 1 year of sales experience. (Retail or similar)
• Excellent, professional written and verbal communication skills
• Strong interpersonal and active listening skills
• Ability to work well under pressure
• Ability to establish and maintain relationships with clients
• Team orientated with the capacity to be self-directed and driven
• Excellent accuracy and attention to detail
• Willingness and enthusiasm to learn and maintain knowledge of products
• Understand MS Office applications; especially Outlook and comfortable using computer systems
• Passion for and understanding of ski, resort and tourism industry
• The Call Center is located near Brentwood Mall Skytrain in Burnaby (Vancouver area) and open 365 days a year, weekends and holidays included

Business Travel Consultant With Nordics Languages Resume Examples & Samples

• Danish/Swedish fluent: written and verbal
• Excellent communication skills and follow through required to advise clients of those requirements
• Results-driven
• Adaptable and motivated to learn

Related Job Titles

Resume headlines (99 examples + guidance)

You’ve probably heard that your resume needs a good headline in order to impress recruiters and encourage them to read your resume.

But what exactly is a resume headline, and how do you write a good one?

This guide will explain everything you need to know, and also includes 90 resume headline examples to help you get started.

What is a resume headline?

A resume headline (or title) is the very first sentence of your resume, and is intended to be a one line summary of what you can offer an employer.

It is a short punchy line that demonstrates your most important skills and experience , to reel readers in and make them notice your resume.

Resume templates 

Why write a resume headline?

Recruiters and hiring managers see hundreds of resumes every day, and sometimes they will miss the good ones if they don’t capture their attention immediately.

So having a short sentence that proves your suitability for their vacancy at the  top of your resume , is the perfect way to ensure nobody skips past your resume.

A good resume headline will prove that you are a strong candidate within seconds of somebody reading your resume, which will lead to more responses and interviews for you.

Resume headline examples

Summarising all of your skills and experience into one powerful sentence can be very challenging.

So, check out these example resume headlines for all industries and experience levels for inspiration and guidance.

Customer service

In customer service jobs you need to prove your service skills and experience quickly:

• Motivated customer service professional with 5 years luxury retail experience
• Junior customer sales assistant with work placement exposure
• Consumer technology expert with Google certification and a passion for customer service
• Call centre professional with expertize in travel and customer retention
• Customer support specialist with over 4 years experience in e-commerce sales
• Business and Management graduate with internship experience as customer service assistant
• Dedicated technical support wizard with a proven record of securing over 98% positive customer feedback
• Talented customer service manager with over 11 years experience in the insurance industry
• Bilingual customer service assistant with experience in travel and hospitality
• Results-driven customer service team leader with NVQ Diploma in Customer Services

Sales is a competitive industry, so it’s crucial to grab recruiters’ attention instantly:

• Results-driven sales representative who consistently exceeds monthly targets by over 25%
• Senior sales executive with over 10 years experience in pharmaceutical sales
• Recent graduate achieving 1st class honours in sales and marketing management degree
• Sales consultant with a proven track record of hitting and exceeding KPIs
• Accomplished regional field sales executive with 12 years in the automotive industry
• Talented sales advisor who excels in high-pressure environments
• Client account executive with 6 years sales experience within a ‘Big 4’ firm
• Trainee consultant with great communication skills and ability to form strong clients relationships
• Sales representative offering 14 years of diverse sales experience including automotive, recruitment and retail
• Gifted sales manager voted ‘Sales Manager of the Year’ in the 2021 Women in Sales awards

Project management

Project managers are required to meet objectives and get results, therefore they need to be able to showcase these skills effectively:

• Retail project manager with experience managing projects worth up to $1 million
• IT project manager with 7 years experience in computer science
• PRINCE2 qualified project manager with 4 years experience in digital marketing
• Project engineer regularly responsible for the health and safety of 50+ on-site workers
• Driven entry-level project manager who thrives in fast-paced work environments
• Passionate project coordinator frequently supporting teams of 100+ professionals
• Collaborative and creative assistant project manager with 2 years experience in business services
• Office manager and administration expert with strong time management and organisational skills
• Senior project manager who consistently delivers projects up to 22% below budget
• Highly organized regional office manager with experience of overseeing 20+ workplaces

IT jobs require a lot of technical skills and know-how, so it’s important to show recruiters you’ve got what it takes right away:

• Chief information officer with 15+ years experience voted ‘CIO of the Year’ in 2021
• A junior technician with experience in device testing and critical thinking
• Certified information systems auditor (CISA) with proven ability to develop and maintain audit software
• Successful hardware technician who can tackle the most intricate server issues
• Senior field technician with 8 years experience in the engineering industry
• Motivated entry-level field service engineer with commercial internship exposure
• Google certified cloud architect, proficient in 4 HTML, JavaScript, CSS and Python
• Help desk analyst with exceptional organisation and customer service skills
• Business analyst with over 9 years experience in investment banking and finance
• Experienced Java developer who excels in fast-paced working environments

Administrative roles keep the business world turning, so your resume must quickly display your meticulous administrative abilities:

• Organized and efficient personal assistant who has supported two FTSE 100 directors
• Approachable receptionist with 10 years experience in the hospitality industry
• Timely and organized claims administrator skilled in dealing with 20+ medical claims per day
• Buying administrative assistant with 5 years experience in the retail industry
• Multilingual administrator with 6 years experience in hospitality, helping customers from all over the world
• Award-winning customer service administrator with impressive communication skills
• Exceptional office manager, typically organising and overseeing 200+ employees
• Goal-orientated administrator with experience working for government institutions
• Vaccination administrative support professional who played a big role in the Covid-19 vaccination rollout
• Enthusiastic and highly-organized receptionist, proficient in data entry and analysis

School leaver

As a school leaver or student , you might not have a lot of experience, so focus on showing the employer what you do have to offer from your studies:

• Final year computer science student hoping to progress into a software developer role
• Enterprising A-level student studying graphic design and art, freelancing as a graphic designer
• Motivated second-year A-level student looking for opportunity to broaden retail experience
• Eager student in final year of A-levels seeking opportunity in customer support
• Young professional with exemplary educational record hoping to progress within the IT industry
• Aspiring historian, currently studying history and English literature at A-level
• Driven student currently working towards GCSEs with part-time experience in a hospitality role
• Final year A-level student looking for an exciting business and management apprenticeship
• A-level student and aspiring developer with experience in JavaScript and Python
• English language A-level student and part-time blogger, hoping to progress into digital marketing

Competition for graduate roles can be tough, so you need a headline that makes you stand out from the crowd:

• History graduate with internship experience as a museum assistant
• Modern language graduate, proficient in four languages, including Spanish and German
• Nursing graduate with 2 years experience as a healthcare assistant
• Recent graduate with a 2:1 in marketing, currently undertaking an internship as a digital copywriter
• People-orientated HR graduate with strong communication and people skills
• Fashion intern and recent graduate, leaving Brighton University with a 1st in textiles and 3D design
• Business graduate with 3 years experience as a research analyst
• Recent mathematics graduate looking to gain experience in the finance and accounting industry
• Creative and organized graphic design graduate with freelance experience
• Primary education graduate with work experience as a teaching assistant

Finance requires critical thinking , financial and accounting skills so you need to prove you’ve got way it takes quickly:

• Experienced financial analyst able to cut a company’s spending by up to 15%
• Junior finance administrator with 2 years experience in the retail industry
• Recently graduated accounts assistant looking to gain experience in the e-commerce industry
• Chartered Certified Accountant (ACCA) proficient in taxation, financial reporting and auditing
• Financial consultant who has helped over 20 startups raise their required funding last year
• Accomplished accountant with the proven ability to increase departmental efficiency by 30%
• Financial planner with 10 years experience in investment banking
• Award-winning senior accountant voted ‘Senior Finance Leader of the Year’ in 2020
• Results-driven finance manager with 16 years working in the public sector
• Approachable, enthusiastic mortgage adviser with excellent customer service skill

For teachers , to promote your excellent educational skills, you need to craft a powerful headline that grabs the recruiter’s attention:

• Friendly KS3 science tutor with excellent communication skills and tailored teaching approaches
• Level 7 accredited practitioner with experience teaching children with SEN
• Trainee teaching assistant with 2 years experience teaching at primary school level
• KS2 class teacher passionate about giving children the best possible learning opportunities
• Biology teacher with over 10 years experience teaching in secondary schools
• Education support administrator helping to underpin the student experience through key administration support
• Classroom assistant with experience supporting pupils with learning difficulties aged 10-15 yrs
• Education studies graduate hoping to gain some experience as a teaching assistant
• Upbeat, proactive and forward-thinking headteacher with 25 years experience
• English teacher with a proven record of helping students perform better than their predicted grades

How to write a resume headline

The job market can be competitive, and when you’re up against a lot of talented candidates, you need to do everything you can to stand out. A punchy and engaging headline is the perfect way to show the reader you’re the ideal candidate.

To do this, you should do the following…

Research your target jobs

You need to start by identifying the type of role you’d like to pursue. The job titles may vary slightly from company to company, but you need a good understanding of the job role you hope to secure.

Then, you can begin carrying out some research on the key industry and job requirements.

Looking at online advice and similar job descriptions , you can start to make a list of the most desirable skills, qualifications and experience that your particular role requires. You can then use these keywords in your headline (and throughout your resume) to highlight that you’re a good fit.

Keep it short and sweet

Sitting within your summary , your headline plays a very important role early on in your resume. If done right, it will grab the recruiter’s attention and encourage them to keep reading the rest of your application. It gives the reader a chance to start building a good first impression of you within seconds, and given that recruiters are busy people, this is crucial.

Though it may be tempting to try and cram in as much information as you can about why you’re so great, the perfect headline must be informative whilst also being short and sweet. So, our advice would be to keep your headline to just one punchy sentence, ideally no more than 10-12 words.

Quick tip: You can save space and add some design flair to your resume by adding some icon s to symbolize the contact details in your header (These are automatically added in our resume builder)

Tailor to your applications

Tailoring your resume to each job you apply for helps to highlight how your key skills and experience match the specific role being advertized. It also shows employers you’re serious about working for them.

And the same rules apply to your resume headline.

No matter how many jobs you’re applying for, you must create a new headline for each role. This is so that it carefully reflects the skills, qualifications and/or experience the employer is asking for.

This shows that you’re a good fit for the position and that you’ve done your research, boosting your chances of securing an interview.

Highlight your highest level of achievement

Your achievements are testimony to your skills, abilities and commitment to your career. Therefore, including your highest level of achievement in your headline gives recruiters an early indication of your impressive skills and accomplishments.

This can also be a great way to stand out from the crowd and differentiate yourself from other candidates.

Remember, your headline is your chance to grab the recruiter’s attention, so don’t water this down with any old fact about yourself – shoot for the stars! Put your biggest and best accomplishment first to really grab their interest and encourage them to keep reading.

Add some numbers

Showcasing your achievements by including figures helps the recruiter to understand in a quantifiable way how you’ve added real value to businesses in the past.

This applies throughout your resume but can be particularly attention-grabbing in your headline.

For example, you can quickly prove you have the required amount of experience by saying ‘over 6 years in the industry’. Or perhaps you can show your results by adding ‘proven track record of surpassing monthly targets by 45%’.

So wherever you can, you should try to use specific figures to showcase your skills, but definitely try to get some in your headline.

Avoid clichés

Finally, as we’ve said multiple times, your headline is your chance to stand out, so if you resort to using cliché resume terms, it will be a big mistake .

Recruiters are bored of the same overused phrases that don’t really provide any information about you or your skills.

After all, anyone can write that they are a ‘hard worker’ or ‘team player’, but it’s far better to demonstrate why you are these things through key achievements, skills and figures.

This makes it much easier for the recruiter to see why you’re a strong candidate and means they won’t be bored by your application.

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• Resume and Cover Letter
• 27 Great Resume Headline...

27 Great Resume Headline Examples to Stand Out

10 min read · Updated on March 19, 2024

An effective resume headline can increase your chance of getting noticed

If you think you've finished writing your resume, think again. There's probably something you've missed, or at least didn't put enough effort into. 

With your resume pulled up on your computer, stand up and back away from the screen. Can you instantly tell what type of position you're applying for? Better yet, get a friend to look at your resume from a distance and let them tell you what type of role they think you're applying to. 

If it's not blatantly obvious, then you need to work on your resume headline. Sadly, resume headlines often go unattended but, the truth is, a strong, catchy headline can place you head and shoulders above rival job seekers.

Don't fall into the trap that a lot of applicants fall into by slapping a title at the top of your resume and calling it done. That's the best way to blend in. Take your resume headline a step further so that it works harder for you. 

Seems easy enough, right? Well, getting it right can be harder than you think. That's okay, though, because we've got you covered! 

Below, you'll find 27 great resume headline examples to help you stand out from the crowd, plus simple tips to help you write it with pizzazz.

What is a resume headline or title?

A headline for your resume is one line that sums up your relevant skills and professional experiences. It's located beneath your name and personal information; you can think of it as a summary of your resume summary . 

On the other hand, a resume title is just that – a title. It lacks any mention of skills or achievements from your experience. If you're applying for a Human Resources Specialist role, the title of your resume would simply be, “Human Resources Specialist.” It's frankly boring and does nothing to help you to stand out from the crowd. 

An effective resume headline catches the eyes of recruiters and hiring managers who are skimming a stack of resumes during the job search. Plus, it provides you with another opportunity to inject relevant keywords and phrases into your resume which will help your CV to be ranked highly by the ATS and make you stand out. 

27+ resume headline examples by industry

The best way to understand what's needed is to see resume headline examples. Feel free to steal one of these for yourself, or use them as inspiration in crafting your own stand-out resume headline.

Resume headline examples for accounting 

Meticulous CPA with Over 8 Years of Experience in Corporate Taxes 

Staff Accountant with Expertise in Account Reconciliation and General Ledger

Resume headline examples for customer service 

Bilingual Customer Service Representative with High Customer Satisfaction Rate

Enthusiastic Customer Service Representative Specializing in Retail

Resume headline examples for engineering 

Committed Environmental Engineer with 6 Years in Waste Water Treatment

Analytical Civil Engineer with a Focus on Electrical Power Lines

Resume headline examples for finance

Investment Specialist Passionate about Securing Clients' Financial Futures

Diligent Financial Controller with 4+ Years of Substantially Reducing Errors 

Resume headline examples for hospitality

Resort Manager with 10-Year Track Record of Increasing Profits by $4 Million 

Director of Catering Events Specializing in Quality Foods for Refined Palates

Resume headline examples for human resources

Executive Recruiter and Headhunter with Expertise in Identifying Top Talent

Leadership Development Specialist with a Flair for Managing Employee Relations

Resume headline examples for manufacturing 

Plant and Production Manager with Extensive Experience in Using Agile Methodologies

Process Technician with Record in Reducing Costs by $300,000 Annually

Resume headline examples for marketing

Proven Social Media Marketer with Expertise in Managing $2 Million in Annual Advertising Spend

Quick-Witted Copywriter with 3+ Years Working with Restaurants in 50+ Markets

Resume headline examples for nursing 

Compassionate RN Registered in Florida With a Strong Emphasis on Pediatrics

Awarded Nurse Licensed in California with 5+ Years of Emergency Room Experience

Resume headline examples for project management

IT Project Manager with 6+ Years Overseeing Website with 5 Million Monthly Views

Senior Project Manager Focused on Construction Scheduling

Resume headline examples for real estate

New Home Sales Consultant with 5+ Years of Experience in Development

Senior Leasing Officer and Real Estate Broker Specializing in Commercial Real Estate

Resume headline examples for sales

Personable Sales Representative who Consistently Exceeds Target Goals

Senior Sales Executive with Experience in Auto and Home Insurance

Resume headline examples for technology

Innovative IT Manager with a Proven Track Record of Hitting Deadlines

Reliable IT Support Analyst with 3+ Years of Experience in Troubleshooting within KPIs

Resume headline example for a student with no experience 

Driven Journalism Student with a Passion for Telling Stories

Why does having a headline for your resume matter?

Of course, the main idea is so that your resume stands out from the sea of sameness, but having a compelling resume headline will also make a lasting first impression. Taking the time to write something more than a simple title shows that you pay attention to the details.

When you set yourself apart from the competition, employers – who have the luxury of choice because they've received HUNDREDS of resumes – will have a reason to read further into your resume. They can tell within a few seconds why your application demands attention. 

Spending a few extra minutes on your headline strengthens your personal brand and showcases right up front what makes you the best. And, let's face it, representing yourself as the best is what you have to do. 

Your resume should grow legs, stand up on the hiring manager's desk, and shout, “Hey look at me, I'm the one!”

How to write a resume headline

Now that you have some resume headline examples, it's time to write your own. Keep these tips in mind as you craft the perfect one-liner for your resume:

1. Use specific keywords and phrases

As previously mentioned, your resume headline is a great opportunity to include specific keywords relevant to the job posting. This not only helps you to stand out, but it can also help your resume to rank higher in companies' applicant-tracking systems.

To determine the best keywords to include in a good headline for your resume, study the job listing. Which words are used to describe the ideal candidate? Are specific certifications or experiences required? If so, consider including those in your resume headline.

2. Customize it for each job application

Because each job is different, it's important to carefully consider your resume headline when applying to different positions. Look through each job opening and consider the required skills, experiences, certifications, and soft skills. Once you have an idea of what the company needs for a new staff member to do in the role, use those keywords in your headline. This is called tailoring .

3. Use the right adjectives

Using an adjective in your resume headline can help you to stand out, but avoid overused words, like hard-working, detail-oriented, innovative, and creative. Instead, use attention-grabbing adjectives, like instrumental, energetic, imaginative, driven, or responsive. If you need inspiration, Google “powerful resume adjectives.”

4. Show – don't tell

Are you a doer or an achiever? Instead of using your resume headline to “tell” the reader you're an effective employee, show it with awards, numbers, or certifications.

Here are some resume headline examples that show how achievements can make an impact:

Personable Sales Representative who Consistently Exceeds Target Goals by 30%

Seasoned Facebook Ad Copywriter with Average Click-Through Rate of 2%+

Certified Professional Scrum Master III with 98% Customer Satisfaction Rate

Even just listing your years of experience can be an impactful way to showcase the value you bring to a job.

5. Make your headline stand out

Finally, it's important to make sure your strong resume headline stands out — literally. Leverage your resume's design to highlight your headline or title. It shouldn't be as big or as bold as your name at the top of the page, but it should be one of the first things the hiring manager sees before scanning down to your resume summary.

Key takeaways on how to write your headline:

Write it directly beneath your contact information

Keep it on one line

Include the title of the role you want with some keywords from the job description

Use title case

Tailor it to every job you apply to

Mention certifications, if you have them

Include an achievement

Common mistakes to avoid when writing your resume headline

We've already established that using a title rather than a headline is boring and won't serve you very well when you're trying to stand out from the crowd. There are other mistakes you'll want to avoid too, though. 

Don't be too generic

The concept of targeting and tailoring your resume is critical. Fail to do so at your peril. When you lack specificity in your resume, including your headline, you do nothing to set yourself apart from others. 

Many people think that if they have a general resume, they can use the same one for job after job. That simply will not work. 

Because you won't get ranked highly by the ATS. These applicant tracking systems can be searched by keywords and they scan all incoming resumes against the keywords and phrases they're programmed to look for. If the ATS doesn't find the requisite keywords, your resume is sent to the bottom of the pile.

Avoid jargon, buzzwords, and superlatives

Just because some piece of terminology is considered to be industry-specific and you think it'll demonstrate your familiarity within a field, overusing jargon can be a turnoff to hiring managers and recruiters. Considering that they're spending just seconds skimming through your resume, you don't want there to be anything in the language they'll have to figure out. 

PRO TIP: Just because you're applying for a tech role, doesn't mean a tech person will be the only person checking out your resume.

While we're on the subject, you should also give buzzwords the boot. Instead, use action words that show what you did in the past that will resonate with future employers.

With that said, they don't want to see a bunch of superlatives. You know, those words that end with "-est" or "-ly" like "best-in-class" or "highest revenue generator." If you're going to write something on your resume about generating the highest revenue, prove it by using numbers. 

Wrong: Sales Representative Acknowledged as Highest Revenue Generator

Right: Sales Representative Acknowledged for Generating $27M in Revenue

Remember: Substance matters!

When your headline sings, you get interviews

It's not good enough to treat the headline of your resume as one more box to check off on your resume-writing to-do list. You should spend a fair amount of time on it, to ensure that it's properly tailored to the job you want in a way that will sing your praises to a hiring manager and help you to stand out from the crowd. 

Check your headline to ensure that it:

Will leave a lasting impression

Has the right keywords

Doesn't have buzzwords and jargon

Includes an achievement 

Is an authentic representation of your skills and experience

When you hit all of these notes, you'll have a killer headline that's sure to wow the hiring manager and win a coveted spot at the interview table. 

Want help crafting an impressive resume headline? A professional resume review is a good start.

This article was originally written by Carlson Kohler and has been updated by Marsha Hebert.

Recommended Reading:

The Benefits of Proactively Updating Your Resume

How to Write a Standout Career Summary

How to Target a Specific Job Description With Your Resume

Related Articles:

Do Hiring Managers Actually Read Cover Letters?

How to Create a Resume With No Education

From Bland to Beautiful: How We Made This Professional's Resume Shine

See how your resume stacks up.

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Delta Air Lines posts a narrow Q1 profit and says travel demand remains strong despite flight scares

David Koenig

Associated Press

Delta Air Lines eked out a narrow first-quarter profit and said Wednesday that demand for travel is strong heading into the summer vacation season, with travelers seemingly unfazed by recent incidents in the industry that ranged from a panel blowing off a jetliner in flight to a tire falling off another plane during takeoff.

Delta reported the highest revenue for any first quarter in its history and a $37 million profit. It expects record-breaking revenue in the current quarter as well. The airline said that second-quarter earnings will likely beat Wall Street expectations.

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CEO Ed Bastian said Delta's best 11 days ever for ticket sales occurred during the early weeks of 2024.

If travelers are worried about a spate of problem flights and increased scrutiny of plane maker Boeing , “I haven't seen it,” Bastian said in an interview. “I only look at my numbers. Demand is the healthiest I've ever seen.”

A slight majority of Delta's fleet of more than 950 planes are Boeing models, but in recent years it has bought primarily from Airbus , including a January order for 20 big Airbus A350s. As a result, Delta will avoid the dilemma facing rivals United Airlines and American Airlines, which can't get all the Boeing planes they ordered. United is even asking pilots to take unpaid time off in May because of a plane shortage.

“Airbus has been consistent throughout these last five years (at) meeting their delivery targets,” Bastian said.

Delta does not operate any Boeing 737 Max jets, the plane that was grounded worldwide after two fatal crashes in 2018 and 2019, and which suffered the panel blowout on an Alaska Airlines flight this year. However, the Atlanta-based airline has ordered a new, larger version of the Max that still hasn't been approved by regulators. Bastian said Delta will be happy to use the Max 10 when they arrive.

While Delta has largely dodged headaches caused by Boeing, it faces other obstacles in handling this summer's crowds.

Delta is lobbying the federal government to again allow it to operate fewer flights into the New York City area. Otherwise, Delta could lose valuable takeoff and landing slots.

The Federal Aviation Administration granted a similar request last summer and even extended it until late October . The FAA said the relief helped airlines reduce canceled flights at the region's busy three main airports by 40%.

Peter Carter, an executive vice president who oversees government affairs, said Delta and other airlines need another waiver permitting fewer flights this summer because the FAA still doesn't have enough air traffic controllers.

“Absent the waiver, I think we would have, as an industry, some real challenges in New York,” Carter said.

Airlines for America, a trade group of the major U.S. carriers, is also pushing for a waiver from rules on minimum flights in New York. The FAA said it would review the request.

Delta customers will see another change — a new system for boarding planes . Instead of boarding by groups with names such as Diamond Medallions, Delta Premium Select and Sky Priority, passengers will board in groups numbered one through eight. The airline says it will be less confusing.

“When you have a number and you're standing in line, we are all trained to know when it's our turn,” Bastian said.

The change won't alter the pecking order of when each type of customer gets to board. Those with the cheapest tickets, Basic Economy, will still board last.

Delta's first-quarter profit follows a $363 million loss a year ago, when the results were weighed down by spending on a new labor contract with pilots.

“We expect Delta to be one of the few airlines to report a profit in the March quarter,” TD Cowen analyst Helane Becker said even before Delta’s results were released.

Delta said that excluding special items, it earned 45 cents per share. Analysts were expecting 36 cents per share, according to a FactSet survey.

The airline forecast second-quarter earnings of $2.20 to $2.50 per share. The Wall Street consensus was $2.22 per share. The company stood by its forecast of full-year earnings between $6 and $7 per share.

First-quarter revenue rose 8%, to $13.75 billion. Putting Delta's Pennsylvania refinery aside, operating revenue was slightly more than analysts predicted. The airline said second-quarter revenue will be 5% to 7% higher than a year ago.

The airline reported that large corporate customers — who were slower than leisure travelers to resume flying after the coronavirus pandemic — are spending more on travel, including firms in technology and financial services.

Delta has boosted profit by focusing more on premium passengers who pay the highest fares, and raking in money from a credit-card partnership with American Express.

Costs could rise too, however. Jet fuel is higher than it was a year ago, following a run-up in oil prices, and Delta is spending more on aircraft maintenance this year.

Shares of Delta Air Lines Inc. fell 2.3% by the end of regular trading Wednesday.

Copyright 2024 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without permission.

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