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NEW DISTRIBUTION CAPABILITY – SMART SOLUTIONS FOR THE FUTURE

Direct, dynamic and flexible – NDC is the pioneering data transmission standard for individual booking solutions

The future of the travel market will be characterised by individuality. New demands from end customers for ancillary services, relevant offers and transparency will present the industry with new challenges. NDC is already providing the solution to these challenges – with a direct, dynamic, flexible and modern data standard. With NDC, the Lufthansa Group airlines are playing a leading role in the ongoing digitalisation and modernisation of distribution channels.

Via the Lufthansa Group airlines’ Direct NDC API (Application Programming Interface), our partners are able to access exclusive offers – the NDC Offers – for quite some time now.  The range of services enabled by NDC is gradually being expanded. The Lufthansa Group airlines are always working on appropriate solutions - as the next step we are firmly committed to the new IATA Modern Airline Retailing program and believe that this consortium will be instrumental in achieving its goals, together as an industry, with the aim to advance customer centricity and value creation in the airline industry.

SUITABLE FOR EVERY REQUIREMENT – NDC

From the free, web-based user interface, SPRK, to the individual Direct NDC API – the Lufthansa Group airlines offer suitable connectivity to every interested party.

The Lufthansa Group airlines as founding members of the IATA airline retailing consortium are firmly committed to move together with the industry towards the end vision – just “one order”​

A world of 100% Offers and Orders, with all the information, like any modern retailer will be the new backbone for an industry without PNRs, e-tickets and EMDs.

Created by IATA for day-to-day requirements

NDC – New Distribution Capability – is an XML-based data transmission standard developed by IATA. The new technology offers great benefits and great opportunities to all those involved.

Whether you are a distribution partner, a corporate customer or a potential technology provider – put your trust in pioneering solutions and find out about the opportunities offered by this data standard. Familiarise yourself with the comprehensive and individual solutions offered by the Lufthansa Group airlines and stay up-to-date on the subject of NDC.

SPRK – FREE ACCESS TO ALL NDC BENEFITS

Get to know the web-based user interface SPRK and enjoy the benefits of direct distribution.

NDC – THE LATEST NEWS

Lufthansa group airlines and sabre sign new industry-leading distribution agreement.

The Lufthansa Group airlines, one of the worlds’ leading airline groups, and Sabre Corporation, the software and technology company that powers the…

American Express Global Business Travel signs new NDC agreement with Lufthansa Group airlines

American Express Global Business Travel (GBT), the world’s leading business partner for managed travel, has reached a new global NDC content agreement…

Hopper Announces NDC Partnership with Lufthansa Group passenger airlines; Launches Travel App’s NDC Capabilities

Today, travel-booking app Hopper announced their NDC partnership with the passenger airlines of the Lufthansa Group, which include Austrian Airlines,…

App in the Air (AITA) Announces New NDC Partners

Award-winning travel platform App in the Air (AITA) announces the addition of new NDC partners: Southwest Airlines, Lufthansa Group airlines…

Travel eCommerce Advances with Lufthansa Group Airlines/Fareportal NDC Announcement

Continuing a string of flight technology booking innovations, Fareportal, the travel technology company that powers leading online travel agencies  Che…

→ Go to the NDC News room

EXCLUSIVE OFFERS WITH NDC

Discover the NDC Smart Offer from Austrian Airlines, Lufthansa, SWISS and Brussels Airlines.

NDC FOR DISTRIBUTION PARTNERS

The innovative booking channel that enables you to give more individual advice.

Austrian Airlines, Lufthansa, SWISS, Brussels Airlines and Eurowings – more than 140 million passengers a year put their trust in the Lufthansa Group airlines. Every day, these airlines ensure that people can come together across the globe. Passengers can fly on one of the world’s largest and most modern fleets via five European hubs and on numerous direct services to more than 340 fascinating destinations around the world. Both leisure and business travellers have access to a route network that satisfies their travel requirements with its countless connection and combination possibilities.

In addition, the Lufthansa Group airlines are developing products and services that don’t just make flying easier, more efficient and more comfortable . The Lufthansa Group is also taking a leading role in the ongoing digitalisation of distribution channels and cooperating closely with all its partners.

FREQUENTLY ASKED QUESTIONS

New technologies such as NDC raise new questions. We have collated and answered the most frequently asked questions for you here.

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Travel agents can book groups online themselves on Lufthansa flights

Groups of more than ten passengers can be booked directly and instantly with the new online portal “book a group”.

The booking of travel groups is now much easier with a new online tool for travel agents and tour operators. Using “Book a Group”, travel agents can directly and independently arrange all steps of their group bookings in Germany, Austria, Switzerland and Japan for the first time. This new portal allows the registered IATA agency to find suitable flights, request availability and prices, book with instant confirmation, and what’s more, to change and manage existing bookings. The travel agent remains the contact person for the travel group’s customers who have booked with them, because the agent can independently manage all of the processes. The travel agency can also make enquiries in real time to check on flight connections with the Lufthansa flight number, to be able to offer interested customers what they want without delay. The online features are intuitive and easy to use. In addition to all regular rates, special rates will also be available. The new portal will be up and running in all retail markets for over 12,000 travel agencies by the end of the year. A one-time registration is needed at www.lh-bookagroup.com .

Until now travel agents have used an online form or sent an email to Lufthansa to enquire about offers for groups. Therefore, the offer could only be created after a time delay and usually included only one travel option and one rate. On the new portal, travel agents can independently manage each process up to departure and can immediately comply with all customer requirements with different options available on the portal. “Book a group”, which can be used in 14 languages, provides time-saving features like increasing or deceasing the number of passengers in a group and a practical upload of the passenger names directly from an Excel list.

A tour group must consist of at least ten persons that take at least one journey together, either outbound or inbound. As the participants of a group booking are usually not yet definite, it is possible to change the group members and their names, even after booking.

A video about Book a Group (1’min 20‘‘) can be found at the following link: http://lufthansaexperts-training.com

Deutsche Lufthansa AG, Media Relations Lufthansa Group, 23.11.15

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