risley prison book a visit

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https://gds.blog.gov.uk/2014/09/15/you-can-now-book-a-prison-visit-online/

You can now book a prison visit online

Booking a prison visit should be simple and straightforward. Until now that was far from the case. Booking a visit required both prisoner and visitor to jump through hoops: paper forms and drawn-out phone calls. And if the visit date turned out to be impossible, they had to start all over again.

Now you can book a visit online . It takes about 5 minutes. Before, picking an available date was pot luck. Now there's a date-picker that lets you select 3 possible slots instead of 1. It’s a straight-forward service with user-needs at its heart but, if you get stuck, you can call the prison's visits booking line and someone will help you with the booking.

Here's a very short film we've made about it:

By making it easier to book visits, prisoners will see more of their friends and family. Evidence suggests this will help their rehabilitation. Transformation isn't just about websites.

The service was built by the Ministry of Justice, with a combined team from the National Offender Management Service, HM Prison Service and MoJ Digital Services.

For more of the story behind this service, read Mike Bracken's account of his trip to HMP Rochester or check out the service’s transformation page .

Join the conversation on Twitter , and don't forget to sign up for email alerts .

You may also be interested in:

• Prison visit booking: using digital analytics to inform alpha development
• Making prison visits easier to book
• Meet the Transformation team

Sharing and comments

Share this page, 20 comments.

Comment by Pauline posted on 23 August 2015

How do you find out the prisoners number??? so you can go ahead with online booking of a visit?

Comment by Carrie Barclay posted on 24 August 2015

You can find a prisoner using this service: https://www.gov.uk/find-prisoner However it will be the prisoner's responsibility to get in touch with you to let you know their prison number etc.

Comment by linda posted on 15 August 2015

This service does not appear to work this is day 2 trying to use it

Comment by Olivia posted on 30 July 2015

Hi, If a visit is booked and someone cant make it, is it possible to change the name of one of the people to someone else?

Comment by Louise Duffy posted on 30 July 2015

It's best to contact the prison directly if this happens. You can find contact details here: http://www.justice.gov.uk/contacts/prison-finder

Thanks, Louise

Comment by Paige posted on 28 July 2015

Hi my partner was sent to nottingham today, I was on his previous list 4 months ago for a visit. Will that still be on the system all will it have to he put through again if so how long does it take to be approved for a visit? Thanks Paige.

Comment by Louise Duffy posted on 29 July 2015

You might want to get in touch with the prison first before booking a visit. You can find the contact details of the prison here: http://www.justice.gov.uk/contacts/prison-finder

Comment by Debs posted on 27 July 2015

Hello Is there a list of prisons where online booking can't be used?

Comment by Louise Duffy posted on 28 July 2015

According to the information on this page: https://www.gov.uk/prison-visits , you can arrange a visit to any prison in England and Wales through this service. If you're visiting someone in Northern Ireland or Scotland you'll need to contact the prison directly.

This link also lists the type of visits that are not covered by the online service: https://www.gov.uk/prison-visits so you need to get in touch with the prison directly.

Hope that's helpful.

Comment by c.steer posted on 26 July 2015

So how do I find the booking form to fill in I am new to computers

Comment by Louise Duffy posted on 27 July 2015

Here's the link to the booking form: https://www.gov.uk/prison-visits

You'll need this information to complete the form:

prisoner number prisoner’s date of birth dates of birth for all visitors coming with you make sure the person you’re visiting has added you to their visitor list

Hope that's useful.

Comment by Shawnaa posted on 09 May 2015

i have a visit booked which i did online but i do not have a visiting order woll the prison let me in?

Comment by Carrie Barclay posted on 11 May 2015

Your identity will be checked on arrival to make sure you’re on the visitor list.

Comment by jessicca posted on 27 January 2015

What happens after you book the visit and its confirmed by email do you need the visiting order ?

Comment by Carrie Barclay posted on 29 January 2015

The Visiting Order (VO) number is generated by the booking system, it is included in your confirmation email and you will need this to change or cancel a booking.

However, if you're visiting a prison the guidance is that you only need your ID, not the VO number. If when you visit the prison you are asked for the VO number you should report this via the Contact Us link on the Prison Visits Booking form.

I hope that helps.

Comment by Ilysa Mcnally posted on 18 November 2014

How late in advance can I book e.g. book a visit today (Tuesday) for the Sunday coming???

Comment by Carrie Barclay posted on 19 November 2014

Hi Ilysa. Thanks for your question. A visit needs to be booked 3 working days in advance. So in this case, the visit request would have to be no later than Tuesday to allow for a visit on Sunday.

Comment by carole posted on 23 October 2014

How far in advance can you book visits

Comment by Carrie Barclay posted on 23 October 2014

Hi Carole. You can book up to 28 days in advance. Thanks for your question.

Comment by kimberly posted on 16 August 2015

does anyone know how to cancel a visit online?

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Visits and getting there, HMP Risley

Visits are held at the following times:

• Monday 14:30-16:15
• Tuesday 14:30-16:15
• Wednesday 14:30-16:15
• Thursday 14:30-16:15
• Friday 09:00-11:15,14:30-16:15
• Saturday 09:00-11:15, 14:00-16:00
• Sunday 09:00-11:15, 14:00-16:00  

You can book visits online, go to www.gov.uk/prison-visits . All you need is the name and date of birth of the person you are visiting, their prisoner number and details of the visitors. You can choose up to 3 possible dates and times. Prison booking staff will check what’s available and confirm your visit by email. If you’ve made an online visit booking request and haven’t received a confirmation email within 1-3 working days, email [email protected]

You can also book by email [email protected] or phone. The number is 01925 733284 open between 8.30 -12.00 and 13.30 -16.30 Monday to Friday.

There is a visitors centre 01925 733063 or click here . You should book in here at least 30 mins before your visit for the paperwork to be completed. You need to have some photo ID and proof of address. You can leave items such as mobile phones, cigarettes, food & drink etc in lockers during your visit; you will be searched by prison staff before being admitted to the visits hall.

Don’t be late for your visit, there will be no admission for AM visits after 10:30 and PM visits after 15:30

From Warrington Bus Station take the 586 or 588 to Leigh or vice versa . click here These services run every hour and stop at the prison. Bus services from Liverpool and Manchester run to both Leigh and Warrington.

By train go to either Warrington Central (Liverpool/Manchester Line) or Warrington Bank Quay Click here   which are about 6 miles from the prison. Taxis ranks are available at both stations. (01925 393 111 or 01925 396396 for local cab firms).  It is a short walk to the bus station from either station.

If driving to the prison from the M6/M62 at junction 21A turn east onto the M62 towards Manchester. Leave the M62 at the next exit. There is only one road that leads away from this junction, it is signposted Warrington East and Birchwood (A574). You must follow the signs for Leigh (A574). The prison is two miles away and you must negotiate four closely spaced roundabouts. You will pass over the M62 and almost immediately you will see the prison wall on your right. Continue along the main road until you reach the prison entrance.

There is car parking available on the Visitors Car Park

  Return to Risley

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We can introduce you to  experienced  lawyers can help you with parole,  probation,  immigration, adjudications, visits and any other complaints  and disputes you have with the Prison Service.

The solicitors are all experts on how the Prison Service/Criminal Law  system works and will be able to provide to you the necessary advice and support to ensure you or your loved ones are treated fairly. These lawyers are "small enough to care about you, but big enough to fight for you"

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Click here to go to the list of lawyers in your area

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• Inside Time Reports
• 13th December 2014
• Male Cat. C , North West , Prison Visit

Prison information

Address: HMP RISLEY Warrington Road, Risley Warrington, Cheshire, WA3 8BP Switchboard: 01925 733000 Managed by: HMPPS Region: Cheshire Category:  Male Cat. C Link to:   https://www.gov.uk/guidance/risley-prison

Description

Risley is a prison for men in Warrington, Cheshire, including men convicted of a sex offence.

Visit Booking: On-line

Use this online service to book a social visit to a prisoner in England or Wales you need the:

• prisoner number
• prisoner’s date of birth
• dates of birth for all visitors coming with you

The prisoner must add you to their visitor list before you can book a visit.

You’ll get an email confirming your visit. It takes 1 to 3 days.

ID: Every visit

Acceptable forms of ID

Search reports

IMB Reports

Prison Inspectorates Reports

Probation Service Reports

Prisons and Probations Ombudsman

Search the InsideTime library

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If you have any information that you would like to be included or see anything that needs updating, contact Gary Bultitude at  [email protected]

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• 4th January 2015

2 thoughts on “ HMP RISLEY ”

Nichola depending on the prison it can be brought in on visits.

Please advise me on how I get underwear to a prisoner. Is it by post or on booked visits?

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Inside Look: Life and Facilities at Risley Prison

Welcome to our inside look at Risley Prison . Located in Warrington, Cheshire, Risley Prison provides high-level rehabilitative and vocational services to its inmates. Our deep dive will paint a picture of day-to-day life and facilities at this institution.

Risley Prison is a Category C adult male prison that has the capacity to hold approximately 1,095 prisoners. It is known for promoting rehabilitation, offering a wide variety of vocational educational and training services.

Facilities at Risley Prison

• Accommodation: Risley is composed of 10 residential wings, each containing single and double cells with basic facilities like a bed, desk, chair, and storage for personal items.
• Education: Risley offers various educational programs from basic literacy skills to Open University courses. The education department is managed by Novus, providing support in a variety of subjects.
• Workshops: Inmates have the opportunity to get involved in different workshops, like construction, catering, horticulture and recycling. This helps prisoners to develop useful skills for future employment.
• Healthcare: A healthcare team is available to provide medical, dental, and mental health services.
• Chaplaincy: Risley prison respects all faiths and houses a multi-faith chaplaincy team, offering various worship services and pastoral care.

Prisoners at Risley can earn privileges as part of the Incentives and Earned Privileges scheme (IEP). This allows for benefits such as extra visitation rights, in-cell televisions, and higher wages for work.

Day-to-Day Life at Risley Prison

Life at Risley operates on a structured routine. Inmates are generally allowed out of their cells for at least several hours each day – to work, access educational programs, exercise, socialise, and seek the support they need.

Visitation plays a crucial part in prisoners’ lives. They’re typically allowed at least two visits every four weeks. The visits are supervised, but the visitors’ centre aims to create a relaxed atmosphere to support the wellbeing of all relatives, including children.

Despite being a place of confinement, Risley Prison is a space where inmates can engage in personal development activities. It seeks to lower the risks of reoffending through rehabilitative measures and reshaping its residents’ futures.

Please note, all information provided pertains to UK law and is relevant within the context of the UK prison system.

Rehabilitation and Support

Risley Prison’s main goal is to minimise reoffending behaviour, and this is achieved through various rehabilitative initiatives and support services.

• The Offending Behaviour Programme: Specialised programmes to address offending behaviour. They tackle subjects like violence, drugs, and sexual offences.
• Substance Misuse Services: There are dedicated services for prisoners dealing with substance abuse or addiction problems, including counseling and peer-led support.
• Education and Vocational Training: As mentioned earlier, a variety of education and training courses are available to help develop skills for future employment.
• Probation Service: They work closely with the individual prisoner, providing guidance and ensuring the prisoner complies with the terms of their release.

Risley Prison is about far more than just serving time; it’s about learning, growing, and investing in a better future. We hope this inside look has provided you with an understanding of the facilities and life within Risley Prison.

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The prisoners had high praise for staff, who they described as ‘very good’, as well as ‘helpful’ and ‘fair’. They said staff-prisoner relationships were a particular positive and compared favourably with other jails. They also described Risley as ‘safe’ compared to other prisons they had been to. They highlighted consultation and communication with prisoners as a strength, and made special mention of the Chaplaincy, which was agreed to be ‘excellent’.

The staff also highlighted good staff-prisoner relationships, which they said were often remarked on by detached duty staff. They felt that the staff were very supportive of each other, as well as of new staff. They, too, thought Risley was safer than other comparable jails, and noted that levels of drug use, including Spice, had reduced significantly in recent months. Staff were also impressed by good levels of communication and consultation on the part of ‘very visible’ managers, from the Governor down, valued the staff recognition scheme and felt ‘valued’ and supported by the Governor.

The Managers agreed that the prison was safer than comparable jails elsewhere, and that drug use and violence were reducing as a result of recent efforts to target both. They said Risley’s staff-prisoner relationships were ‘excellent’ and praised the staff as exceptionally ‘supportive’, ‘friendly’ and ‘dedicated’. They noted their ‘passion for Risley’ and ‘excellent’ jailcraft, and highlighted relationships among staff at all levels and across disciplines (including with those staff employed by outside agencies) as particularly strong. They also praised the ‘very visible’ and ‘approachable’ Governor, who they felt was supportive of both frontline staff and managers, and felt that relationships between managers and staff were also good. Like the Officers, they rated staff consultation and communication, and the staff recognition scheme as positives too.

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Risley Prison

Tel: 01925 733000 – Risley, Warrington, Cheshire WA3 6BP

HMP Risley is a category C training prison holding adult males, with a capacity of 1,095. It also holds vulnerable prisoners, notably sex offenders, who are integrated with the other inmates. The prison originally opened in 1964 as a remand centre holding both men and women; however, the female unit officially closed in 1999. If you’d like to find out how to get to HMP Risley, you can find directions using the map on this page.

Tel: 01925 733000

Operational capacity: 1095

Risley, Warrington, Cheshire WA3 6BP

Send me Risley prison details via FREE SMS

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Here’s some facts about Risley Prison

HMP Risley is a category C prison in the Risley area of Warrington, Cheshire. Opened in 1964, the prison has capacity to hold 1,095 inmates.

Appleton is a 185-bed unit, and Birchwood is a 92-bed unit. Ravensmoor is a 28-bed independent living unit, where prisoners are assessed to determine if they can be trusted to live on the wing without direct supervision. Culcheth is a 197-bed drug recovery unit; the north wing accommodates prisoners on maintenance doses, while the south wing is mainly for support and recovery. Daresbury is a 196-bed unit, with a focus on induction coordination. Elton is a 178-bed unit plus 16 beds in the segregation unit. Glazebury is a 196-bed unit accommodating sex offenders only. Fran Atkinson is a 28-bed unit accommodating sex offenders only.

Appleton, Culcheth, Daresbury, Elton and Glazebury are newer wings with open landings of two spurs each (north and south).

To view the latest  HMIP inspection report, click here .

Visiting hours are 13:45 – 16:00 Mon-Sun and 09:00 – 11:45 Sat-Sun.

A gang of smugglers were caught in the act of piloting a drone with drugs attached underneath.

Inmates have access to a wide variety of courses, including Open University degrees.

Inmates arranged for a guards car to be ‘firebombed’ , but they blew up the wrong vehicle.

Prison Phone offers phone tariffs that reduce the costs of calls from this prison by up to 75%! This enables prisoners to get the support and love that they are missing from home, while reducing costs for the inmate. Find out more below.

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POPS (Partners of Prisoners & Families Support Group) is a charity set up to support the loved ones of those in prison and on community sentence. The Charity was founded by prisoners’ families in 1988, we currently provide Family Support services  in 14 prisons across the North West and Yorkshire.

Based primary in HMP Risley visit centre, the focus of the role is to work as part of a team to create a welcoming environment, meet and greet visitors. The post holder will provide information, practical advice and guidance and emotional support to visitors where necessary.

POPS values diversity. We welcome and encourage job applications from people from diverse backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic candidates.

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Please note that CVs will not be accepted.

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Hull Prison

Hull is a prison and young offender institution (YOI) for men over 18 just outside Hull, East Yorkshire.

Help us to improve this page. Give us your feedback in this 2-minute survey .

Book and plan your visit to Hull

To visit someone in Hull Prison you must:

• be on that person’s visitor list
• book your visit between 2 weeks and 24 hours in advance
• have the required ID with you when you go

At least one visitor must be 18 or older at every visit.

There may be a limit to the number of visits a prisoner can have. You can check this with Hull prison.

Contact Hull Prison if you have any questions about visiting.

Help with the cost of your visit

If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit , including:

• travel to Hull
• somewhere to stay overnight

How to book family and friends visits

You can book your visit online .

You can book your visit by telephone.

Booking line: 01482 282 016 The booking line is open Monday to Friday: 8am to 12:30pm

Visiting times:

• Monday: 9am to 11am and 2pm to 4pm
• Tuesday: 5:45pm to 6:45pm
• Wednesday: Closed
• Thursday: 5:45pm to 6:45pm
• Friday: 9am to 11am and 2pm to 4pm
• Saturday: 9am to 11am and 2pm to 4pm
• Sunday: 9am to 11am and 2pm to 4pm

If you have any other queries, such as prisoner property, contact list additions, pin credit or finance, please call the switchboard on 01482 282 200.

The Grab bag phone line is no longer in operation. Grab bags can be purchased in person from the canteen on your visit.

How to book legal and professional visits

You can book a legal visit by email: [email protected] mailbox is monitored Monday to Friday 8:30am to 12:30pm.

Legal Visit times:

• Tuesday, Wednesday and Thursday: 9am, 10am, 2pm and 3pm

Legal Video visit times:

• Monday to Friday: 9:30am, 10:30am, 2pm and 3pm

Getting to Hull

Find Hull on a map

The closest railway station is Paragon Station, Hull. From there you can get a taxi or take the bus.

To plan your journey by public transport:

• use National Rail Enquiries
• use Traveline for local bus times

By car, head towards the ferry port and the prison is just before it. There is a free car park (number 4) for visitors on Southcoates Lane with 6 spaces for Blue Badge holders in front of the main gate.

There is a free visitors car park located at the rear of the Prison, Southcoates Lane.

Entering Hull

All visitors, aged 16 or older must prove their identity before entering the prison. Read the list of acceptable forms of ID when visiting a prison .

All visitors will need to be given a pat-down search, including children. You may also be sniffed by security dogs.

Hull has a strict family friendly dress code policy, which means visitors should wear smart clothes. This means no vests, no low-cut tops, no shorts, no short dresses and no headwear, other than that worn for religious reasons. No multiple layers of clothing, no high boots or steel toe capped boots, no sportswear, no offensive slogans and no ripped or see-through clothing.

Refreshments are available to purchase during your visit.

There are strict controls on what you can take into HMP Hull, including jewellery. You will have to leave most of the things you have with you in a locker in the visitors’ centre or in your car - this includes pushchairs and car seats.

You will be told the rules by an officer at the start of your visit. If you break the rules, your visit could be cancelled and you could be banned from visiting again.

Call the booking line if you have any questions about visiting.

Visiting facilities

In the visitor centre, there is a vending machine for hot drinks, baby changing facilities and disabled access. There is also a children’s play area. In the visiting hall, there is a canteen serving hot and cold drinks, sandwiches, snacks and sweets.

Family days

HMP Hull run numerous family visits throughout the year. Details on how these visits run can be obtained by contacting: [email protected] .

Keep in touch with someone at Hull

There are several ways you can keep in touch with a prisoner during their time at Hull.

Secure video calls

To have a secure video call with someone in this prison you need to:

• Download the Prison Video app
• Create an account
• Register all visitors
• Add the prisoner to your contact list.

How to book a secure video call

Secure video calls at this prison can be requested by prisoners only.

You will receive a notification if a prisoner has requested a video call with you.

Read more about how it works

Phone calls

Prisoners have phones in their cells but these do not accept incoming calls. They are able to make calls every day between 7:30am and 11pm. They have to buy phone credits to do this.

They can phone anyone named on their list of friends and family. This list is checked by security when they first arrive so it may take a few days before they are able to call.

You can also exchange voicemails using the Prison Voicemail service .

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.

You can send emails to someone in Hull using the Email a Prisoner service .

You might also be able to attach photos and receive replies, depending on the rules at Hull.

You can write at any time.

Include the person’s name and prisoner number on the envelope.

If you do not know their prisoner number, contact Hull .

All post, apart from legal letters, will be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison .

You can no longer send money by bank transfer, cheque, postal order or send cash by post.

If you cannot use the online service, you may be able to apply for an exemption - for example if you:

• are unable to use a computer, a smart phone or the internet
• do not have a debit card

This will allow you to send money by post.

Gifts and parcels

People in Hull can apply for permission for visitors to hand in items during a visit.

All property will be opened and checked by officers. Make sure to include the person’s name and prisoner number on the parcel.

Friends and families of prisoners are permitted to send books directly to their loved ones, or can order books from approved retailers, which can source and send the books on to prisoners.

For the full list of approved retailers, you can read the HMPPS Incentives Policy, Annex F .

Contact Hull for more information on what’s allowed.

Life at Hull

Hull is committed to providing a safe and educational environment where prisoners can learn new skills to help them on release.

Security and safeguarding

Every prisoner at Hull has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.

For further information about what to do when you are worried or concerned about someone in prison visit the Prisoners’ Families helpline website .

Arrival and first night

When someone first arrives at Hull, they will be able to contact a family member by phone. This could be quite late in the evening, depending on the time they arrive.

They will get to speak to someone who will check how they’re feeling and ask about any immediate health and wellbeing needs.

Each prisoner who arrives at Hull gets an induction that lasts about a week. They will meet professionals who will help them with:

• health and wellbeing, including mental and sexual health
• any substance misuse issues, including drugs and alcohol
• personal development in custody and on release, including skills, education and training
• other support (sometimes called ‘interventions’), such as managing difficult emotions

Everyone also finds out about the rules, fire safety, and how things like calls and visits work.

Accommodation

Around 1,100 prisoners live at Hull across 6 houseblocks (A to F). Most prisoners share cells.

Education and work

Prisoners have access to a broad programme of accredited and non-accredited learning opportunities provided by Novus. These range from basic skills, such as English and maths, to distance learning with The Open University , National Extension College and The Prison Education Trust .

The programme includes training in a variety of trades and professions, including:

• Digital skills
• ESOL (English for speakers of other languages)
• Food preparation and cooking
• Health & Safety
• Food Safety
• CSCS (Construction Health & Safety)
• Cleaning competencies
• Support in preparing for employment upon release
• Novus works
• Distance learning

Employment and training are available throughout the establishment, in Industries, Kitchens and Gardens, whilst working in these areas prisoners can access accredited learning / training through vocational qualifications.

Hull also runs a number of accredited  offending behaviour programme  courses.

Support for family, friends and significant others

Find out about advice and helplines for family and friends .

To contact our head of family provision at HMP Hull email [email protected] .

Support at Hull

Lincolnshire Action Trust are the current providers for the family service. You can contact the team for any support, information and guidance by emailing [email protected] or you can call: 01482 282 574

Concerns, problems and complaints

In an emergency.

Call 01482 282 200 if you think a prisoner is at immediate risk of harm. Ask for the Orderly Officer and explain that your concern is an emergency.

Problems and complaints

If you have any other problem contact Hull .

Inspection reports

HM Prison and Probation Service publishes action plans for Hull in response to independent inspections.

Contact Hull

Governor: S Mycroft

Telephone: 01482 282 200 Open 24 hours Fax: 01482 282 403 Find out about call charges

Email: [email protected]

Follow Hull on Twitter/X

HMP Hull Hedon Road Hull HU9 5LS

Updated information about education on offer to prisoners at HMP Hull

Added legal visits and legal video call day and time slots

Updated visiting guidance based on 1 April COVID rule changes

Added link to new safer custody information under Security and safeguarding.

Updated visiting information: Testing for visitors aged 12 and over.

Added link to information about testing for physical contact at visits.

New visiting times and booking information added.

Prison moved into National Stage 3 framework and is now preparing to open visits for family, friends and significant others. We will update this page with specific visiting information as soon as possible.

Updated visit info

Updated visiting information in line with new local restriction tiers.

Updated visiting information in line with new national restrictions in England.

Covid-19 update

Covid updates to visit times

Added confirmation of secure video calling availability at this prison.

added survey link

Prison visits update.

First published.

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