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Credit Cards

Chase Sapphire travel insurance benefits 2024

Stella Shon

Robin Saks Frankel

Robin Saks Frankel

“Verified by an expert” means that this article has been thoroughly reviewed and evaluated for accuracy.

Updated 10:57 a.m. UTC Nov. 14, 2023

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The Chase Sapphire suite of cards are some of the best credit cards for travel available. In addition to excellent rewards and redemption opportunities, they also offer a catalog of travel insurance benefits that can be paramount in the event of an emergency.

Whether your flight is canceled or your rental car gets a flat tire, you can tap into the complimentary benefits that come with ownership of the Chase Sapphire Preferred® Card or the Chase Sapphire Reserve® . In this guide, we’ll take a comprehensive look at these coverages and limitations, as well as the steps to file a claim.

Chase Sapphire Preferred® Card

Welcome bonus.

Earn 75,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That’s over $900 when you redeem through Chase Travel℠.

Regular APR

Credit score.

Credit Score ranges are based on FICO® credit scoring. This is just one scoring method and a credit card issuer may use another method when considering your application. These are provided as guidelines only and approval is not guaranteed.

Editor’s Take

  • Flexible points that can be transferred to 14 travel partners or redeemed through Chase Travel℠ at 1.25 cents each.
  • $50 annual statement credit toward Chase Travel hotel bookings.
  • Valuable travel protections.
  • $95 annual fee.
  • Category bonuses are limited and not competitive against other travel cards.
  • Transfer partner list is limited compared to programs like Amex Membership ® Rewards and Citi ThankYou ® .

Card details

  • Earn 75,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That’s over $900 when you redeem through Chase Travel℠.
  • Enjoy benefits such as 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases, $50 Annual Chase Travel Hotel Credit, plus more.
  • Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Travel℠. For example, 75,000 points are worth $937.50 toward travel.
  • Count on Trip Cancellation/Interruption Insurance, Auto Rental Collision Damage Waiver, Lost Luggage Insurance and more.
  • Get complimentary access to DashPass which unlocks $0 delivery fees and lower service fees for a minimum of one year when you activate by December 31, 2024.
  • Member FDIC

Chase Sapphire travel insurance overview

Chase is one of the most generous issuers when it comes to offering travel insurance benefits, particularly for its travel-focused Sapphire cards. The $95-annual-fee Chase Sapphire Preferred Card and the $550-annual-fee Chase Sapphire Reserve offer high coverage limits and industry-leading reimbursement terms, surpassing most other travel credit cards.

What Chase Sapphire travel insurance covers

To qualify for any of these complimentary protections, you must use your Chase Sapphire card to pay for a portion or all of your travel expenses, like your flight, hotel or rental car. Depending on the coverage, your immediate family members may also qualify for reimbursement — even if you’re not traveling with them.

Thinking about adding an authorized user to your Chase Sapphire Preferred card? Here are the benefits of adding a family member or trusted friend to your Sapphire Preferred .

Trip cancellation and interruption insurance

If you need to cancel your trip or it’s interrupted due to an unforeseen circumstance, the Chase Sapphire cardholder and immediate family members can receive up to $10,000 per person and up to $20,000 total per eligible trip in reimbursement. 

If your claim is approved, trip cancellation and interruption insurance will provide reimbursement for non-refundable travel expenses, including flights, accommodations, excursions, and cruises. If you paid your travel expenses with Chase Ultimate Rewards® points , Chase will reimburse you at a rate of 1 cent per point.

For this benefit, your immediate family members do not have to be traveling with you as the primary cardholder, although you will have needed to pay for at least some of their travel expenses to qualify. Here are some examples of situations where trip cancellation and interruption insurance may kick in:  

  • Accidental injury, illness or death.
  • Severe weather.
  • Change in military orders for you or your spouse.
  • Jury duty. 
  • Permanent residence or travel accommodations become uninhabitable.
  • Organized public transportation strike.

Trip delay reimbursement

Next time you’re stuck in a rolling delay by a common carrier, you and your family members can be covered for reasonable expenses like meals, lodging and toiletries with trip delay reimbursement. 

The Chase Sapphire Preferred provides up to $500 in reimbursement for each ticket when you are delayed more than 12 hours or requires an overnight stay. The Chase Sapphire Reserve provides the same coverage limits, but offers reimbursement for delays of six hours or more (or requires an overnight stay).

Baggage delay insurance

If you don’t receive your baggage for more than six hours, you can receive up to $100 per day — for a maximum of five days total. Baggage delay insurance will reimburse you to help purchase essential items that you may need in your bag, like clothing, toiletries, chargers, and more. This coverage applies to you and immediate family members that are impacted by delayed or misdirected baggage. 

Lost luggage reimbursement

On a similar note, if your luggage is lost by the common carrier altogether, this coverage can help to recoup some of those costs with your carry-on or checked bag. 

With either Chase Sapphire card, you can receive up to $3,000 per covered person per trip. It’s worth noting that within this coverage, there’s a $500 limit for jewelry and watches, as well as another $500 limit for cameras and other electronic equipment. 

Primary rental car insurance

When renting an eligible car for up to 31 days, Chase provides primary rental car insurance that covers theft and damage. The coverage limits are slightly different between the Chase Sapphire cards. While the more premium Chase Sapphire Reserve provides up to $75,000 in coverage, the Chase Sapphire Preferred provides reimbursement “up to the actual cash value of most rented cars”.

In either case, you’ll need to pay for the entire car rental with your Chase Sapphire card and decline the rental car company’s collision damage waiver as “accepting this coverage will cancel out your benefit”.

Roadside assistance

Chase offers a complimentary roadside assistance referral program for Sapphire Reserve cardholders that’s available 24/7 within the U.S. and Canada. Whether you’re driving your own car or a rental vehicle, cardholders can contact the Cross Country Motor Club at 1-866-7978 for towing, jump starts, fuel delivery and more. You can receive up to $50 in reimbursement for up to four service events per year.

On the other hand, Chase Sapphire Preferred cardholders can reach out to a pay-per-use roadside dispatch program, available 24/7 within the U.S by calling 1-800-847-2869. Cardholders are required to pay for all services rendered at a pre-negotiated fee. 

Travel and emergency assistance services

The Chase Sapphire cards offer travel and emergency assistance services to the primary cardholder, as well as spouse and dependent children under the age of 22, even if they’re not traveling with you at the moment. 

Travel and emergency assistance services can provide medical or legal referrals, or transportation coordination 24/7, but like roadside dispatch, the cardholder is financially responsible for any services rendered. 

What Chase Sapphire travel insurance doesn’t cover

While each coverage comes with specific details outlined within each benefits guide, here’s an overview of some noteworthy exclusions: 

  • Trip cancellation and interruption insurance does not cover a change in plans or financial circumstances; pre-existing conditions; travel during civil unrest or war; failure to obtain necessary travel documents; and more.
  • Trip delay reimbursement does not cover delays due to a covered hazard made public or prepaid expenses related to your covered trip.
  • Baggage delay insurance does not cover prosthetic devices; any loss resulting from war or civil unrest; money and securities; and more.
  • Lost luggage reimbursement does not cover items that have been removed from carry-on luggage by you or inadvertently left behind; money and securities; and more.
  • Primary rental car insurance does not cover rentals over 31 days; as well as high-value vehicles (Chase Sapphire Preferred); antique vehicles; cargo vans; motorcycles or mopeds; limousines; and more.

Additional coverage by the Chase Sapphire Reserve

While the Chase Sapphire Reserve® comes with a costly $550 annual fee, this premium travel card offers a leg up on the Chase Sapphire Preferred® Card , providing a few additional benefits when traveling:

  • Emergency evacuation and transportation: This benefit can cover up to $100,000 in necessary emergency travel evacuation and transportation services for you, your spouse, and eligible dependent children as a result of injury or sickness. 
  • Emergency medical and dental benefit: You can receive up to $2,500 for emergency treatment and medical expenses for accidental injury or illness, subject to a $50 deductible. 
  • Travel accident insurance: You can receive reimbursement for accidental death, dismemberment, or a combination of loss of speech, sight or hearing, up to $1 million when traveling on a common carrier, or up to $100,000 during your trip. While the Sapphire Preferred also offers this benefit, the common carrier coverage amount is lower. 

How Chase Sapphire travel insurance works

Each coverage has specific terms and criteria you’ll need to meet before filing a claim with supporting documentation. For example, you can qualify for trip cancellation and interruption insurance by paying a portion of your travels with a Chase Sapphire card, while primary auto collision damage waiver requires you to pay for your entire rental with the card. 

Once you submit your claim and it’s approved by the benefits administrator, you can receive reimbursement up to the coverage limits stated. If you’re interested in learning more about each coverage, you’ll want to review the benefits guide for the Chase Sapphire Preferred and the Chase Sapphire Reserve to see a full list of limitations. 

How to claim your Chase Sapphire travel insurance

If you’re ready to file a claim, you’ll need to provide your documentation within the deadlines below or “as soon as reasonably possible” by calling the Benefits Administrator or starting your claim online via www.eclaimsline.com .  

  • Trip cancellation and interruption insurance: Start your claim within 20 days of the cancellation or interruption; then, fill out a form and provide documentation within 90 days.
  • Trip delay reimbursement: Start your claim within 60 days of the incident; then, fill out a form and provide documentation within 100 days.
  • Baggage delay insurance: Start your claim within 20 days of the delay; then, fill out a form and provide documentation within 90 days. 
  • Lost luggage reimbursement: Start your claim within 20 days of the incident; then, fill out a form and provide documentation within 90 days.
  • Primary rental car insurance: Start your claim within 100 days of the incident; then, submit the documentation within 120 to 365 days. 
  • Emergency evacuation and transportation (Chase Sapphire Reserve only): Call the Benefits Administrator immediately; then submit a claim and documentation within 180 days.
  • Emergency medical and dental benefit (Chase Sapphire Reserve only): Call the Benefits Administrator within 90 days of receiving medical care; then submit a claim and documentation within 180 days.
  • Travel accident insurance: Call the Benefits Administrator within 20 days of the incident; then submit a claim and documentation within 90 days. 

Chase Sapphire Preferred vs. Sapphire Reserve: What’s the difference?

While the Chase Sapphire Reserve offers a bit more well-rounded travel coverages, we’ll also compare the rest of the Reserve card’s benefits to the Chase Sapphire Preferred’s travel benefits .  

Frequently asked questions (FAQs)

You can file a claim anytime by visiting www.eclaimsline.com . Chase Sapphire Preferred cardholders can call 1-888-320-9961 (within the U.S.) or 1-804-673-1691 (international), while Chase Sapphire Reserve cardholders can call 1-888-675-1461 (within the U.S.) or 1-804-281-5772 (international). 

The Chase Sapphire cards only offer insurance for qualifying travel and not for events. 

As long as you pay a portion or all of your travel expenses with your Chase Sapphire card, you are eligible to receive complimentary travel insurance with the coverage limits stated above. 

Chase Sapphire cards won’t provide reimbursement for missed flights, unless the situation meets the terms of trip cancellation and interruption insurance or trip delay reimbursement for situations that are outside of your control. 

It’s not required to notify Chase prior to traveling, but you can set up a travel alert on your card if you’re traveling outside of your state or country over the phone, online, through a mobile app or in person.

Blueprint is an independent publisher and comparison service, not an investment advisor. The information provided is for educational purposes only and we encourage you to seek personalized advice from qualified professionals regarding specific financial decisions. Past performance is not indicative of future results.

Blueprint has an advertiser disclosure policy . The opinions, analyses, reviews or recommendations expressed in this article are those of the Blueprint editorial staff alone. Blueprint adheres to strict editorial integrity standards. The information is accurate as of the publish date, but always check the provider’s website for the most current information.

Stella Shon

Stella Shon is a freelance writer that connects the dots between personal finance and travel. Her work has appeared in The Points Guy, ValuePenguin and MoneyUnder30, and she's been interviewed by The New York Times, CNBC and more.

Robin Saks Frankel is a credit cards lead editor at USA TODAY Blueprint. Previously, she was a credit cards and personal finance deputy editor for Forbes Advisor. She has also covered credit cards and related content for other national web publications including NerdWallet, Bankrate and HerMoney. She's been featured as a personal finance expert in outlets including CNBC, Business Insider, CBS Marketplace, NASDAQ's Trade Talks and has appeared on or contributed to The New York Times, Fox News, CBS Radio, ABC Radio, NPR, International Business Times and NBC, ABC and CBS TV affiliates nationwide. She holds an M.S. in Business and Economics Journalism from Boston University. Follow her on Twitter at @robinsaks.

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Chase Sapphire Preferred Travel Insurance (2024 Guide)

This page includes information about the Chase Sapphire Preferred credit card and its benefits. The information featured in this guide was collected by the MarketWatch Guides team and has not been provided or reviewed by the card issuer.

Alexandra Carver Photo

Alex is a MarketWatch Guides team writer that covers automotive and personal finance topics. She’s worked as a content writer for over a dozen car dealerships across the U.S. and as a contributor to several major auto news websites.

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Tori Addison is an editor who has worked in the digital marketing industry for over five years. Her experience includes communications and marketing work in the nonprofit, governmental and academic sectors. A journalist by trade, she started her career covering politics and news in New York’s Hudson Valley. Her work included coverage of local and state budgets, federal financial regulations and health care legislation.

If you have a Chase Sapphire Preferred credit card, you can access a wide variety of travel insurance benefits when you book a trip using the card. Chase travel insurance can reimburse certain expenses in less-than-ideal travel scenarios involving trip cancellations, trip interruptions, lost baggage and more.

Learn more about the coverage offered by the Chase Sapphire Preferred credit card so you can decide whether its benefits can cover your travel needs — or if you need a separate travel insurance policy for your vacation.

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Our Thoughts on Chase Sapphire Preferred Travel Insurance

Chase offers travel insurance through the Sapphire Preferred credit card if you use the card to purchase trip expenses such as cruise bookings, airline tickets, hotel accommodations and more. The company’s travel insurance offering includes coverage for trip cancellations, interruptions and delays, accidents and more.

But while Chase has competitive luggage loss limits when compared with the top travel insurance providers, the Sapphire Preferred Preferred card doesn’t offer emergency medical and evacuation coverage like some other travel cards. And although Chase provides free travel insurance benefits with the Sapphire Preferred card, there is a $95 annual fee.

If you’re a Chase Sapphire Preferred credit card holder, we encourage you to compare its coverage with plans offered by competitors. This can help ensure you have travel protection that fits your vacation and your unique needs as a traveler.

How To Qualify to Use Chase Sapphire Preferred Travel Insurance

Qualifying for Chase Sapphire Travel Insurance is a relatively simple process based on our experience. If you do not have a credit card already, you will need to visit Chase’s website to fill out an application. You’ll need to provide personal information such as your name, date of birth, mother’s maiden name, home address, contact information, Social Security number, individual tax ID number, employment status and annual income. Chase states that if you have a high credit score, you can likely apply for any card of your choice — so prepare for the company to consider your credit score when applying for this card.

Available travel insurance when you book using your Chase Sapphire Preferred card includes protection for rental car damage, cruise line reservations and airfare, to name a few. Benefits also apply to the cardholder and their immediate family during their travels. Note that if you have a Chase Sapphire Reserve card, you can also qualify for travel protection benefits. However, the benefits differ between the two cards, which we will address further in this article.

How Does Chase Sapphire Preferred Travel Insurance Work?

Chase Sapphire Preferred travel insurance coverage offers several protections at no extra cost to cardholders who book trips using their credit card. Benefits include trip cancellation and interruption insurance, baggage delay insurance and trip delay reimbursement. Chase Sapphire Preferred cardholders also receive travel and emergency assistance services if they need legal and medical referrals.

Chase notes that unaffiliated insurance companies underwrite the travel benefits, and these companies are solely responsible for the administration and claims of cardholders. Those so-called benefit administrators may enforce specific time limits and documentation requirements that apply to the claims process. Chase should provide cardholders with this information when they first open their account.

Coverage Benefits of Chase Sapphire Preferred Travel Insurance

Chase provides extensive travel insurance benefits through its Sapphire Preferred credit card, including protections you’d find with a traditional travel insurance policy . See the table below for a detailed breakdown of the Chase Sapphire Preferred travel insurance benefits and associated coverage limits.

* Information about benefits provided by the Chase Sapphire Preferred credit card was collected by the MarketWatch Guides team and has not been provided or reviewed by the card issuer.

Trip Cancellation

If you must cancel your trip for a reason covered under your policy, trip cancellation insurance can reimburse prepaid, non-refundable travel expenses. This often covers expenses such as lost airline tickets, cruise bookings, prepaid tours and hotel reservations.

Chase Sapphire Preferred travel insurance covers trip cancellations due to traveler sickness, severe weather and other situations, with reimbursement up to $10,000 per person and $20,000 per trip for prepaid, non-refundable expenses.

Trip Interruption

If you must cut your vacation short and return home, trip interruption insurance can provide a refund for unused, prepaid and non-refundable travel expenses.Much like trip cancellation insurance, coverage also applies to situations such as the injury, illness, or death of a family member or traveler.

Chase covers Chase Sapphire Preferred travelers up to $10,000 per person and $20,000 per trip for prepaid, non-refundable expenses.

Trip Delay Insurance

Trip delay coverage applies to travel delays caused by planes, buses, trains and other types of transport to your destination. Benefits for a covered trip will vary depending on the travel insurance plan but can extend to hotel rooms, meals and other necessities incurred if you must wait to resume your trip. Delay coverage does not extend to missing a flight due to poor planning or time management on behalf of the traveler. 

Chase will reimburse up to $500 per common carrier travel ticket purchased using your Chase Sapphire Preferred card if you experience a delay of more than 12 hours or require an overnight stay.  

Baggage Delay or Loss

Baggage coverage can pay for your travel bags if they become lost, stolen, delayed or damaged during your trip. Coverage is usually capped at a certain amount per bag, with some travel insurance plans offering higher limits than others. If you intend on bringing expensive or valuable items in your baggage, you might consider a policy with a high maximum coverage amount for lost luggage reimbursement or delays.

Chase provides Sapphire Preferred cardholders $100 per day for up to five days if they experience baggage delays with a common carrier such as an airline. If your carry-on or checked bags get lost, stolen or damaged, you could receive a reimbursement of up to $3,000 per person to cover your personal effects.

Auto Rental Collision Damage Waiver

Car rental collision damage coverage is not a standard offering from travel insurance companies. This waiver provides Chase Sapphire Preferred cardholders with reimbursement up to the actual cash value of a rental car, minus certain high-value and exotic car models. 

To qualify for this waiver, you will need to decline the rental car insurance provided by the rental company and charge the entire cost of your rental to your Sapphire Preferred card. This waiver covers both theft and collision damage.

Travel Accident Insurance

Travel accident insurance through Chase provides accidental death and dismemberment (AD&D) coverage when you pay for your air, bus, train or cruise transportation using your card. Coverage includes up to $500,000 in accident protection.

Emergency Travel Medical Coverage

Travel medical coverage helps cover medical bills if you fall ill or get injured during your vacation. It does not cover routine medical services — only sudden illnesses or injuries considered emergencies or that require treatment by a healthcare provider. Some emergency medical benefits also include emergency dental coverage.

While many travel insurance providers offer this type of coverage, Chase Sapphire Preferred cardholders do not have access to these protections with the card’s benefits. You can, however, find this coverage with the Sapphire Reserve card.

If you’re looking for comprehensive travel medical insurance, we recommend International Medical Group (IMG), as the company offers coverage up to $8,000,000. IMG plans average $217 per trip.

Emergency Evacuation and Transportation

Emergency evacuation and transportation insurance can provide peace of mind if you need transportation to a hospital or medical facility while traveling. For example, if you fall ill or become injured in a remote location and require transportation or evacuation to a medical facility equipped to care for your needs. Chase doesn’t provide this coverage for Sapphire Preferred cardholders and their immediate family members.

Chase Sapphire Preferred vs. Chase Sapphire Reserve Travel Insurance

The Chase Sapphire Preferred card is not the only credit card Chase offers with travel insurance benefits. Chase’s Sapphire Reserve card also provides benefits for cardholders who book their trips with their credit card. See the table below for a comprehensive breakdown of what each Chase credit card offers in travel insurance benefits.

* Information about benefits provided by the Chase Sapphire Preferred and the Chase Sapphire Reserve credit cards were collected by the MarketWatch Guides team and have not been provided or reviewed by the card issuer.

How To File a Travel Insurance Claim with Chase

Filing a travel insurance claim with Chase will vary based on your credit card and the type of coverage you’re filing a claim for. But the typical process follows these steps:

Generally, the first step is to contact the appropriate number listed in your credit card’s benefits guide. You can also file a claim online through eclaimsline.com if you prefer a fully digital experience.

Chase will likely ask you to prepare documentation that proves your losses to support your claim. These documents may include receipts for prepaid expenses, proof of lost, damaged or stolen items, or proof of travel delays from your airline or other transportation carriers.

Once you’ve submitted your claim, you then wait for approval and reimbursement, which may vary in time. Note that Chase enforces specific time limits in addition to documentation requirements for claims filing, so submitting your claim as soon as possible is recommended.

Should You Get a Chase Sapphire Preferred Card For Travel Insurance?

Signing up for a Chase Sapphire Preferred card strictly for its travel insurance benefits is a personal decision. However, getting a credit card for travel insurance is not your only option — you may also opt for a policy with a standard carrier such as Travelex . Chase’s coverage limits are not as high as limits from some other providers offering comprehensive travel insurance policies. Taking on an additional expense in the form of the Sapphire Preferred card’s $95 annual fee may also not be worth it if you don’t plan on using the card for anything other than infrequent travel.

If you’re looking for coverage for emergency medical expenses, evacuations and more, you may consider a plan from some of the other dedicated travel insurance companies. Chase does not specialize in travel insurance and lacks unique protections such as cancel for any reason (CFAR) and extreme sports coverage that other travel insurance companies may provide. 

If you already have the Chase Sapphire Preferred card and feel satisfied with its travel insurance coverage limits, you can take advantage of these benefits by booking your trip using the card. Regardless, we recommend considering your travel needs and budget before choosing travel insurance coverage.

Chase Sapphire Travel Insurance: Frequently Asked Questions

Does chase travel insurance cover family members.

Yes, Chase travel insurance through its Sapphire Preferred and Sapphire Reserve cards covers the cardholder and immediate family members traveling with them.

What reasons for trip cancellation does Chase cover?

Covered cancellations related to trip cancellation insurance vary by travel insurance provider. Chase states that covered cancellations for trips purchased with Sapphire Preferred and Sapphire Reserve cards include sickness, severe weather and other situations. Check your card benefits guide for more information on specific scenarios.

Do I need travel insurance if I have a credit card?

If you have a credit card with a company such as Chase, Citi or Capital One, your card may come with travel insurance benefits if you use the card to purchase your trip components. If you’re unsure whether your credit card comes with these perks, check with your card issuer.

What other benefits come with the Chase Sapphire card?

The Chase Sapphire card comes with more than just travel rewards. It also includes benefits such as the ChaseUltimate Rewards program, which adds points for qualifying purchases that cardholders can redeem toward future travel expenses. In addition, new card members can receive 60,000 bonus points after spending $4,000 in the first three months of card ownership.

Methodology: Our System for Rating Travel Insurance Companies

Our team researched and reviewed dozens of travel insurance providers and created a scoring system to judge each company based on coverage, quality and service. We also collected sample quotes from each company, both over the phone and on the Internet, to better understand the customer experience. Here are the factors we take into consideration when rating providers:

  • A 30-year-old couple taking a $5,000 vacation to Mexico
  • A family of four taking an $8,000 vacation to Mexico
  • A 65-year-old couple taking a $7,000 vacation to the United Kingdom
  • A 30-year-old couple taking a $7,000 trip to the United Kingdom
  • A 19-year-old taking a $2,000 trip to France
  • A 27-year-old couple taking a $1,200 trip to Greece
  • A 51-year-old couple taking a $2,000 trip to Spain
  • Plan availability (10%): We look for insurers offering a variety of travel insurance plans and the ability to customize a policy with coverage upgrades. Providers that offer six or more plans will earn top marks in this category.
  • Coverage details (29%): We review the standard coverage each company offers in its cheapest comprehensive plan. A provider with robust coverage will earn full points, with a focus on baggage delay and loss, COVID-19 coverage, emergency evacuation and medical coverage, trip delay and cancellation coverage, and more. Companies also receive points for offering a variety of policy add-ons such as accidental death and dismemberment, extreme sports, valuable items, cancel for any reason coverage and more.
  • Coverage times and amounts (34%): We compare each company’s waiting periods and maximum reimbursement amounts for baggage, travel and weather delays. Companies that will reimburse customers after fewer than 12 hours of delays earn full points in this category. We also reward travel insurance providers that cover more than 100% of trip costs in the event of cancellations or interruptions.
  • Company service and reviews (17%): We look for indicators that a company is well-prepared to respond to customer needs. Companies with an established global resource network, 24/7 emergency hotline, mobile app, multiple ways to file a claim and concierge services score higher in this category. We assess reputation by evaluating consumer reviews, third-party financial strength and customer experience ratings, specifically from AM Best and the Better Business Bureau (BBB).

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More Chase Bank Resources

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  • Chase Bank CD Rates
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If you have questions about this page, please reach out to our editors at [email protected] .

Lake Como, village Bellagio, Italy. Senior couple weekend getaway having rest on the bench by spectacular lake Como in Italy. Sunny day scenery. Tourists admiring view on popular tourist attraction.

Comparing travel protections with the Chase Sapphire Reserve and Amex Platinum

Katie Genter

The Chase Sapphire Reserve and The Platinum Card® from American Express are two of the most popular travel rewards cards . After all, both cards offer valuable transferable rewards , lounge access and the ability to receive elite-like perks when booking hotels through Amex's Fine Hotels & Resorts program and Chase's Luxury Hotel & Resort Collection .

Like many of the top rewards cards , the Chase Sapphire Reserve and Amex Platinum Card also provide travel insurance when you use your card to book travel. In particular, these two premium travel rewards cards offer an excellent combination of trip insurance and bonus earnings on select travel purchases. So, in this guide, let's compare the travel insurance provided by these two cards.

Overview of the travel insurance provided by these cards

* Eligibility and benefit level varies by card. Terms, conditions and limitations apply. Visit americanexpress.com/benefitsguide for details. Policies are underwritten by New Hampshire Insurance Company, an AIG Company. ^ Eligibility and benefit level varies by card. Not all vehicle types or rentals are covered, and geographic restrictions apply. Terms, conditions and limitations apply. Visit americanexpress.com/benefitsguide for details. Policies are underwritten by AMEX Assurance Company. Coverage is offered through American Express Travel Related Services Company, Inc. # Eligibility and benefit level varies by card. Terms, conditions and limitations apply. Visit americanexpress.com/benefitsguide for details. If approved and coordinated by Premium Global Assist Hotline, emergency medical transportation assistance may be provided at no cost. In any other circumstance, cardmembers are responsible for the costs charged by third-party service providers. † Eligibility and benefit level varies by card. Terms, conditions and limitations apply. Visit americanexpress.com/benefitsguide for details. Policies are underwritten by AMEX Assurance Company.

As you can see in the table above, the Amex Platinum doesn't provide baggage delay insurance , emergency medical and dental benefits , roadside assistance or travel accident insurance . For brevity, I won't discuss the types of insurance the Amex Platinum doesn't provide any further in this guide.

Instead, I'll compare the protections head-to-head for the types of insurance provided by both cards. You can find the guide to benefits for both cards as follows:

  • Chase Sapphire Reserve benefits guide
  • Amex Platinum benefits guide

And to learn more about both cards, check out our Chase Sapphire Reserve credit card review and Amex Platinum card review .

Related: Amex Platinum vs. Chase Sapphire Reserve: Which card is right for you?

Trip delay insurance

chase travel insurance medical

Trip delay insurance may provide reimbursement for reasonable expenses during a delay when traveling on a common carrier. Here's a comparison of the Chase Sapphire Reserve 's and Amex Platinum Card 's trip delay insurance.

*Eligibility and benefit level varies by card. Terms, conditions and limitations apply. Visit americanexpress.com/benefitsguide for details. Policies are underwritten by New Hampshire Insurance Company, an AIG Company.

As you may gather from the above table, the primary differences in trip delay coverage are:

  • The Amex Platinum requires round-trip travel, which you must buy with your card (in whole or combination with other eligible methods).
  • The Amex Platinum doesn't cover overnight delays that are less than six hours.
  • The Amex Platinum caps your claims to two per 12-month period.
  • The Amex Platinum covers traveling companions as long as you pay for their round-trip common carrier fares with your card.
  • The Chase Sapphire Reserve explicitly covers delays due to strikes, while the Amex Platinum explicitly covers delays due to lost or stolen passports or travel documents.

Related: Chase paid for my $1,100-per-night hotel room thanks to built-in trip delay coverage

Trip cancellation/interruption insurance

Trip cancellation and interruption insurance may provide reimbursement for nonrefundable, prepaid trip expenses when you must cancel or alter a trip due to a covered situation. In some cases, you may be covered for additional expenses. Here's a comparison of the Chase Sapphire Reserve 's and Amex Platinum Card 's trip cancellation and interruption insurance:

* Eligibility and benefit level varies by card. Terms, conditions and limitations apply. Visit americanexpress.com/benefitsguide for details. Policies are underwritten by New Hampshire Insurance Company, an AIG Company.

As you can see in the above table and the related benefits guides, the primary differences in trip cancellation and trip interruption coverage are:

  • The Amex Platinum requires round-trip travel , paid with your card (in whole or in combination with other eligible methods). Only travel expenses put on the card used for round-trip common carrier travel will be covered.
  • The Amex Platinum may cover the cost to return home or rejoin the trip if your trip is interrupted.
  • The Chase Sapphire Reserve may reimburse redeposit fees imposed by a rewards program if your trip is canceled or interrupted, as well as change fees and car positioning fees if your trip is interrupted.
  • The Chase Sapphire Reserve covers more types of losses, including if your accommodation at your destination is made uninhabitable or your host at your destination dies or is hospitalized.
  • The Amex Platinum excludes losses related to mental or emotional disorders unless hospitalized. The Amex Platinum also excludes losses that occur when you're intoxicated. The Chase Sapphire Reserve excludes any loss for any trip booked while on a waiting list for specified medical treatment.

Check out American Express' trip cancellation and interruption insurance coronavirus frequently asked questions if you're wondering whether the Amex Platinum's insurance will cover coronavirus -related cancellations or interruptions.

Related: Be careful: Avoiding outbreaks isn't covered by most travel insurance

Auto rental collision damage waiver

chase travel insurance medical

The collision damage waiver offered by both cards can cover your rental car if you're in an accident or if it's stolen or damaged. Here's a comparison of the Chase Sapphire Reserve 's and Amex Platinum Card 's rental car insurance.

^ Eligibility and benefit level varies by card. Not all vehicle types or rentals are covered, and geographic restrictions apply. Terms, conditions and limitations apply. Visit americanexpress.com/benefitsguide for details. Policies are underwritten by AMEX Assurance Company. Coverage is offered through American Express Travel Related Services Company, Inc.

As you can see in the above table and the related guide to benefits, the primary differences in car rental collision damage protection are:

  • The Chase Sapphire Reserve covers more types of vehicles.
  • The Chase Sapphire Reserve provides primary coverage.
  • The Chase Sapphire Reserve doesn't have country exclusions.
  • The Amex Platinum offers coverage to spouses when payment is made with an eligible card.
  • While the Amex Platinum coverage specifically mentions peer-to-peer rentals, it's unlikely your Sapphire Reserve would cover Turo rentals .

If you'd prefer to get primary coverage for rental cars when using American Express cards , you can enroll in American Express' Premium Car Rental protection .

Related: 11 common rental car mistakes — and how to avoid them

Emergency evacuation and transportation insurance

The emergency evacuation and transportation insurance provided by these cards can arrange and pay for necessary emergency medical transport and evacuation under eligible circumstances. Here's a comparison of the Chase Sapphire Reserve 's and Amex Platinum Card 's emergency evacuation and transportation insurance.

# Eligibility and benefit level varies by card. Terms, conditions and limitations apply. Visit americanexpress.com/benefitsguide for details. If approved and coordinated by Premium Global Assist Hotline, emergency medical transportation assistance may be provided at no cost. In any other circumstance, cardmembers are responsible for the costs charged by third-party service providers.

As you can see in the above table and the related guide to benefits, the primary differences in the emergency medical evaluation benefit are:

  • You're covered by the Amex Platinum even if you use another card to purchase your common carrier fare, whereas you must at least partially pay with the Chase Sapphire Reserve or associated rewards to be covered.
  • The Chase Sapphire Reserve has stricter requirements for trip length.
  • Both cards offer additional benefits that can bring a family member to your side or return now-unaccompanied minors home.

Related: A Medjet medical transport membership is different than travel insurance. Here's why you need both

Lost luggage reimbursement

chase travel insurance medical

The lost luggage benefit offered by both cards may reimburse you if your baggage is lost, damaged or stolen during a trip. Here's a comparison of the lost luggage reimbursement provided by the Chase Sapphire Reserve and Amex Platinum Card .

† Eligibility and benefit level varies by card. Terms, conditions and limitations apply. Visit americanexpress.com/benefitsguide for details. Policies are underwritten by AMEX Assurance Company.

As you can see in the above table and the related guide to benefits, the primary differences in lost luggage reimbursement are:

  • The Amex Platinum explicitly notes that losses due to confiscation by TSA aren't excluded.
  • The Chase Sapphire Reserve covers a broader selection of family members when you pay for their ticket using your card.
  • The cards exclude different types of items and types of loss.

Related: Everything you need to know about Amex's baggage insurance plan

When should I use the Chase Sapphire Reserve vs. the Amex Platinum?

The Platinum Card from American Express earns 5 Amex Membership Rewards points per dollar spent on flights booked directly with airlines or with American Express Travel (on up to $500,000 of these purchases per calendar year, then 1 point per dollar) for an approximate 10% return based on TPG's valuations . The Chase Sapphire Reserve earns 10 Chase Ultimate Rewards points per dollar on hotels and rental cars purchased through the Chase Travel portal , 5 points per dollar on flights booked through this portal, 10 points per dollar on Lyft rides through March 2025 and 3 points per dollar on all other travel (bonus points earning comes into effect after exhausting the $300 annual travel credit ).

The Sapphire Reserve has an annual fee of $550 while the Amex Platinum Card has a $695 annual fee (see rates and fees ).

Related: Amex Membership Rewards vs. Chase Ultimate Rewards: Which is the best?

Despite the earning gap (which can sway one way or the other, depending on how you book your flights), you may want to use the Chase Sapphire Reserve when booking some common carrier travel. I recommend checking out the guide to both cards' benefits and considering which card is best for your travel expenses. To help, here are some reasons to consider each card.

Reasons to use the Chase Sapphire Reserve

  • Offers a baggage delay benefit , an emergency medical and dental benefit, and roadside assistance up to $50 up to four times a year.
  • Only a portion of your travel expenses must be charged to your card to unlock most benefits (whereas the Amex Platinum generally only provides benefits when you charge the entire common carrier fare to your card).
  • No requirement for round-trip travel.
  • Provides trip delay benefits if you're delayed overnight for less than six hours.
  • Provides primary car rental coverage.
  • Offers travel accident insurance (although the Amex Platinum provides some travel accident insurance on car rentals).
  • Includes strikes as an eligible reason for trip delay insurance.
  • May reimburse redeposit fees imposed by a rewards program under trip cancellation/interruption insurance .

OFFICIAL APPLICATION LINK: Chase Sapphire Reserve

Reasons to use the Amex Platinum

chase travel insurance medical

  • Provides an emergency medical evacuation benefit to cardmembers regardless of whether you charged any trip expenses to the card.
  • Covers traveling companions for trip delay insurance and trip cancellation/interruption insurance when you purchase their round-trip fare with your card.
  • May reimburse additional transportation expenses to rejoin the common carrier covered trip or return to the place of origin; also may cover the purchase of tickets for a new departure, under trip interruption insurance.
  • Includes lost or stolen passports or travel documents as an eligible reason for trip delay insurance.
  • Has a higher cap on high-value items for lost, damaged or stolen baggage.
  • Some readers have found the claim process to be more straightforward and simple.

OFFICIAL APPLICATION LINK: The Platinum Card from American Express

Bottom line

Some travelers who have both cards put their flights on the Amex Platinum to earn 5 points per dollar and put other travel expenses on the Chase Sapphire Reserve to earn 3 points per dollar and activate their trip cancellation and interruption protections.

You might want to keep the Amex Platinum primarily for Centurion Lounge access , hotel elite status and access to Amex Fine Hotels & Resorts , as well as nearly $1,500 in annual credits available to cardmembers.

However, you might want to avoid booking flights with the Amex Platinum because of the round-trip requirement and the lack of baggage delay protection . Instead, you'd prefer to use the Chase Sapphire Reserve for common carrier fares and other travel expenses .

Additional reporting by Ryan Smith.

For rates and fees of the Amex Platinum card, click here .

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Full List of Travel Insurance Benefits for the Chase Freedom Unlimited [2023]

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Full List of Travel Insurance Benefits for the Chase Freedom Unlimited [2023]

Basic Card Information

Does the freedom unlimited card offer travel insurance benefits, trip cancellation and interruption insurance, auto rental collision damage waiver, roadside dispatch, travel and emergency assistance services, other credit cards, travel insurance policies, final thoughts.

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The Chase Freedom Unlimited ® is arguably the most popular no-annual-fee rewards credit card in the U.S. It was a huge hit when it was first released and Chase has continued to boost the value proposition of this card through its regular refreshes.

This credit card is best known as a cash-back credit card, but one of the secret features of this card is that its rewards can be converted to Ultimate Rewards points with the right credit card pairing.

Incredibly, the Freedom Unlimited card comes with basic travel insurance , which is surprisingly rare considering the no-annual-fee nature of this card.

In this guide, we outline all of the details of the Freedom Unlimited card’s travel insurance coverage.

Travel insurance is one of the features of the Freedom Unlimited card , but there are so many other reasons why you’d want to hold this credit card.

Here’s a table summarizing the Freedom Unlimited card’s high-level perks:

Chase Freedom Unlimited®

This all-purpose cash-back card offers great bonus categories, including bonus points for every purchase you make!

The Chase Freedom Unlimited ® is easily one of the best cash-back credit cards on the market. There aren’t many no-annual-fee credit cards that offer multiple great bonus categories like 5% back on travel purchased through Chase, 3% back on dining and drugstore purchases, and 1.5% back on all other purchases.

When paired with other Chase cards in the Ultimate Rewards family, you can transfer that cash back into points if you wish – making it one of the most lucrative cards in your wallet.

  • 0% Intro APR for 15 months from account opening on purchases and balance transfers, then a variable APR of 20.49% - 29.24%.
  • 5% back on travel purchased through Chase Travel
  • 3% foreign transaction fee
  • INTRO OFFER: Earn an additional 1.5% cash back on everything you buy (on up to $20,000 spent in the first year) - worth up to $300 cash back!
  • Enjoy 6.5% cash back on travel purchased through Chase Travel, our premier rewards program that lets you redeem rewards for cash back, travel, gift cards and more; 4.5% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and 3% on all other purchases (on up to $20,000 spent in the first year).
  • After your first year or $20,000 spent, enjoy 5% cash back on travel purchased through Chase Travel, 3% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and unlimited 1.5% cash back on all other purchases.
  • No minimum to redeem for cash back. You can choose to receive a statement credit or direct deposit into most U.S. checking and savings accounts. Cash Back rewards do not expire as long as your account is open!
  • Enjoy 0% Intro APR for 15 months from account opening on purchases and balance transfers, then a variable APR of 20.49% - 29.24%.
  • No annual fee – You won't have to pay an annual fee for all the great features that come with your Freedom Unlimited ® card
  • Keep tabs on your credit health, Chase Credit Journey helps you monitor your credit with free access to your latest score, alerts, and more.
  • Member FDIC
  • APR: 0% Intro APR for 15 months on purchases and balance transfers, then a variable APR of 20.49% - 29.24%.
  • Foreign Transaction Fees: 3% of each transaction in U.S. dollars
  • Credit Card Reviews
  • Cash Back Credit Cards
  • Credit Cards
  • No Annual Fee Cards

Chase Ultimate Rewards

The Freedom Unlimited card absolutely offers travel insurance benefits.

To set expectations, though, the suite of travel insurance benefits is a tiny fraction of what is offered on more premium cards such as  The Platinum Card ® from American Express or Chase Sapphire Reserve ® .

But the answer is  yes , the Freedom Unlimited card offers travel insurance benefits.

Travel Insurance Coverage

So now that we’ve established that the Freedom Unlimited card offers travel insurance benefits, the next logical question is: what types of coverage are offered?

In this guide, we break down each of the benefits, one by one.

Sick woman checking temperature at home

Arguably, the most important travel insurance perk offered by the Freedom Unlimited card is trip cancellation and interruption coverage.

If there’s a covered loss or event, including severe weather, sickness, or other covered situations, you can get reimbursed for your prepaid nonrefundable passenger fares. Covered fares include those on common carriers such as airlines, buses, cruise ships, or trains.

Trip cancellation coverage begins on the initial deposit or booking date of the trip and ends at the point and time of departure on your scheduled departure date.

Meanwhile, trip interruption coverage begins on the scheduled departure date and ends on your scheduled return date.

The maximum coverage you can get through this benefit is $1,500 per covered person with a cap of $6,000 per trip.

Also, trip interruption covers up to $250 in ground transportation expenses for necessary medical treatment, to the airport, terminal, or station of departure, and/or between the arrival airport, terminal, or station and covered travelers’ residences.

Covered people include the cardholder and immediate family members, even if the cardholder is not traveling with them.

You must pay for all or a portion of your trip using your Freedom Unlimited card or using rewards from your Freedom Unlimited card. If you redeem points, Chase will reimburse you at a value of 1 cent per point.

Here are some examples of covered incidences:

  • Severe weather that prevents the start or continuation of a covered trip
  • Accidental bodily injury, loss of life, or sickness experienced by the covered person or traveling companion that prevents the covered person or companion from traveling on the trip
  • Accidental bodily injury, loss of life, or sickness of an immediate family member of the covered person or companion when the injury or sickness is considered life-threatening and requires hospitalization or an immediate family member requires the care of the covered person or companion
  • An organized strike affecting public transportation that affects the covered person’s ability to commence or continue on a covered trip
  • Changes in military orders of the covered person or his/her spouse/domestic partner
  • Terrorist action or hijacking

Here are some of the exclusions:

  • Travel arrangements canceled or changed by the common carrier, tour operator, or travel agency (unless it’s a result of severe weather or an organized strike affecting public transportation)
  • Preexisting conditions
  • Traveling against the advice of a physician
  • Changes in plans or financial circumstances
  • Declared or undeclared war
  • Trips that exceed 60 days in duration
  • Financial insolvency of the cardholder’s travel agency, tour operator, or travel supplier

Filing a Claim

You can file a claim 100% online or start the claims process over the phone:

  • You can also call the Benefits Administrator at 888-320-9656 (or 804-673-1691 to call collect outside the U.S.) to file a claim.
  • Call the Benefit Administrator or start the claim process within 20 days of your cancellation or interruption.
  • If filing over the phone, answer a few questions with the Benefits Administrator so that they can provide you with the right claim forms and required documentation.
  • Provide the required documentation and all completed forms within 90 days or as soon as reasonably possible (no later than 1 year after the 90-day deadline).

Some examples of required supporting documentation include:

  • Travel itinerary
  • Documentation confirming the reason for trip cancellation or interruption, such as medical documents or a death certificate
  • Freedom Unlimited card statement reflecting the last 4 digits of the account number and proof of expenses incurred and prepaid nonrefundable travel arrangements
  • Copies of the cancellation or refund policies of the providers involved in the trip
  • Unused vouchers, tickets, or coupons

Insurance agent writing on clipboard while examining car after accident claim being assessed and processed

The Freedom Unlimited card provides secondary rental car insurance while you’re traveling. To use it, you will always need to decline the rental car agency’s loss damage waiver (LDW) or collision damage waiver (CDW).

Also, you must pay for the entire rental car transaction using your Freedom Unlimited card. If you book your rental car using your rewards points, you can still qualify for coverage.

Once you do that, you will have:

  • Secondary rental car coverage for damage and theft for U.S. domestic car rentals
  • Primary rental car coverage for damage and theft on international car rentals (some exclusions apply)

To get coverage, you must use a Freedom Unlimited card with your name embossed on the card.

Your rental period must be a maximum of 31 consecutive days to get coverage.

Other drivers can get coverage on the car rental, but only if these additional drivers are listed on your auto rental agreement.

There is a series of excluded vehicles:

  • Exotic and antique cars (over 20 years old or that have not been manufactured for 10 years or more)
  • Selected models of Audi, BMW, Mercedes-Benz, Cadillac, Infiniti, Land Rover, Lexus, Lincoln, and Range Rover are covered
  • Motorcycles, mopeds, motorbikes
  • Passenger vans with seating for more than 9 people, including the driver
  • Recreational vehicles
  • Trucks (other than pick-up trucks)
  • Vehicles with open cargo beds

Many travelers mistake liability coverage with credit card rental car insurance. There aren’t any credit cards that offer liability coverage, so you’ll still be 100% responsible for charges and damages if you are at fault  for the incident.

Here’s what’s covered:

  • Theft and/or damage to the covered rental car
  • Loss-of-use charges imposed by the rental company, including administrative fees
  • Reasonable towing charges that occur while you’re responsible for the vehicle

Here are some of the exclusions for coverage:

  • Any obligation you assume under any agreement
  • Any violation of the auto rental agreement
  • Confiscation by authorities
  • Damage due to off-road operation of the vehicle
  • Depreciation of the rental vehicle
  • Expenses reimbursable by your insurer, employer, or employer’s insurance
  • Injury of anyone, including you, or damage to anything inside or outside the rental vehicle
  • Items not installed by the original manufacturer
  • Leases and mini leases
  • Loss or theft of personal belongings
  • Personal liability
  • Rental periods that exceed 31 days
  • Theft or damage due to hostility of any kind, including war, invasion, rebellion, insurrection, or terrorist activities
  • Theft or damage due to intentional acts or driver(s) being under the influence of alcohol, drugs, intoxicants, or due to contraband or illegal activities
  • Wear and tear, gradual deterioration, or mechanical breakdown

The list goes on, but you’ll notice that these are very niche or unusual exclusions. Just use the rental car as intended, and you shouldn’t run into any major issues.

Filing a claim is easy; just follow these steps:

  • You must begin the claim process no later than 60 days after the incident date.
  • You’ll need to also report the incident and file a police report, if available. Next, photograph as much of the incident as possible, especially the damaged vehicle. After that, get a copy of the repair estimate and itemized repair bill.
  • The Benefits Administrator will provide the list of required documentation to complete your claim.
  • Collect all of the relevant documentation, sign and complete the claim forms, and submit all of the documents within 100 days after the incident date, even if all other required documentation isn’t yet available.
  • You may be requested to provide more documentation by the Benefits Administrator. All documentation must be postmarked within 365 days of the theft or damage date in order to qualify for reimbursement.

You’ll also likely need to provide the credit card statement showing the last 4 digits of your Freedom Unlimited card and the car rental purchase to substantiate the rental car booking.

The Freedom Unlimited card includes Roadside Dispatch in its benefits list, which can be used 24/7 as needed. Although the benefit isn’t free, you’ll be able to access roadside assistance on a pay-per-use basis.

For a flat fee of $69.95 per service call , you can access these services:

  • Fuel delivery (up to 5 gallons, plus the fuel cost)
  • Jump-starting
  • Lockout service (no key replacement services)
  • Standard towing (up to 5 miles included)
  • Standard winching
  • Tire changing (must have a good, inflated spare)

You just need to call 800-847-2869 when you need roadside assistance, and they’ll ask for your location and further details. After that, you’ll have your services arranged and delivered to you.

Call center woman smiling on phone

The last element of the Freedom Unlimited card’s travel insurance is travel and emergency assistance services.

Essentially, this benefit is designed to help you if you need legal, medical, or other major assistance while you’re away from home.

It doesn’t cover the cost of the services ; rather, it connects you to referrals and firms that can help offer these services.

Available 24/7, 365 days per year, travel and emergency assistance services cover the primary cardholder, the cardholder’s spouse or domestic partner, and any dependent children under the age of 22.

Covered services include:

  • Emergency message services record and relay emergency messages for travelers, immediate family members, and business colleagues
  • Medical referral assistance provides medical referrals, monitoring, and follow-up
  • Legal referral assistance provides referrals to English-speaking attorneys, U.S. embassies, and U.S. consulates
  • Emergency transportation assistance helps make arrangements for emergency transportation home or to the nearest medical facility
  • Emergency ticket replacement helps process and assist replacement tickets should you lose your ticket
  • Lost luggage locator service helps through claim procedures or arranging shipment of replacement items if your airline or common carrier loses your checked luggage
  • Emergency translation service provides telephone assistance in all major languages and locates local interpreters
  • Prescription assistance and valuable document delivery arrangements helps you fill or replace prescriptions and arrange for pickup and delivery of prescriptions, as well as transport critical documents you left at your home or elsewhere
  • Pre-trip assistance gives information about currency exchange rates, weather reports, health precautions, required passport visas, necessary immunizations, and ATM locations

How Coverage Compares

That wraps up the overview of travel coverages offered by the Freedom Unlimited card. Now, let’s see how it stacks up with other options!

The Capital One VentureOne Rewards Credit Card often gets compared to the Freedom Unlimited card.

The Freedom Unlimited card generally outperforms because of its substantial trip interruption and cancellation insurance.

Trip interruption and trip cancellation insurance are benefits that aren’t offered on most annual fee credit cards — so the fact that Chase offers it on a card with no annual fee is impressive.

Generally, no-annual-fee credit cards only offer 2 benefits: secondary rental car insurance and travel accident insurance. The main benefit missing from the Freedom Unlimited card that would make it the undisputed travel insurance leader in the no-annual-fee realm is  travel accident insurance .

The travel insurance provided by the Freedom Unlimited card pales in comparison to a full travel insurance policy .

Travel insurance policies usually also cover:

  • Delayed baggage insurance
  • Emergency evacuation coverage
  • Lost, stolen, or damaged baggage insurance
  • Medical and dental coverage
  • Primary rental car insurance
  • Trip delay insurance

So using the Freedom Unlimited card is by no means a replacement for a travel insurance policy.

That said, travel insurance policies usually cost around 10% of the coverage amount, so that would entail an additional cost you’ll need to budget for.

The Freedom Unlimited card is a great rewards credit card with no annual fee and many useful benefits.

Its travel insurance, in particular, is about as good as you can get for a card with no annual fee.

In fact, the Freedom Unlimited card outperforms its competitors in the travel coverage realm.

Just remember that there are almost no instances in which the Freedom Unlimited card’s travel coverages and protections can actually replace a complete travel insurance policy purchased separately.

The information regarding the Capital One VentureOne Rewards Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.

For rates and fees of The Platinum Card ® from American Express, click here .

Frequently Asked Questions

What is considered travel for the freedom unlimited card.

The Freedom Unlimited card doesn’t offer a bonus multiplier on “travel” as the Chase Sapphire Reserve card does. However, you can earn 5% cash-back on travel purchased through Chase Ultimate Rewards. Your travel must be booked and paid for specifically through Chase Ultimate Rewards to qualify, however.

Does Chase insure all travel?

Chase does not insure all travel. In fact, the travel insurance benefits you get are dependent on what card you have, the type of travel you booked, and more.

Is the Freedom Unlimited card good for travel?

The Freedom Unlimited card is a great introductory card for travel. You can earn up to 5% cash-back on travel purchases and utilize travel insurance benefits such as secondary rental car coverage and trip interruption and cancellation insurance.

Who is covered by Chase travel insurance?

In general, it depends on what travel insurance benefit you’re referring to. On the Freedom Unlimited card’s trip cancellation and trip interruption benefit, the cardholder (name must be embossed on the Freedom Unlimited card) and immediate family members are covered. Immediate family members include your spouse, spouse’s parents, sons and daughters (including adopted children and stepchildren), parents (including stepparents), brothers, sisters, grandparents, grandchildren, aunts, uncles, nieces, nephews, domestic partners, and legal guardians or wards.

Does the Freedom Unlimited card waive foreign transaction fees?

The Freedom Unlimited card does not waive foreign transaction fees. You’ll need to pay a 3% foreign transaction fee if you make a foreign purchase using your Freedom Unlimited card.

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Chase Trip Cancellation Insurance: What to Know

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Many or all of the products featured here are from our partners who compensate us. This influences which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. Our opinions are our own. Here is a list of our partners and here's how we make money .

Chase offers consumers several travel rewards credit cards , most of which help you earn points for a trip and offer travel protections should your journey go differently than expected. These benefits can help give you peace of mind and reduce stress, especially if your trip gets canceled.

Many Chase cards offer travel coverage that includes trip cancellation insurance, among other protections. Let’s take a look at Chase trip cancellation insurance, which cards provide it and what this benefit covers.

What is trip cancellation insurance?

Trip cancellation insurance can reimburse your prepaid, nonrefundable expenses — such as flights, hotel reservations or a cruise — should your trip be canceled due to unforeseen circumstances, such as extreme weather, an accident or a death in the family.

Coverage begins on the date you make your initial trip deposit and ends when you depart for your trip.

» Learn more: Does my Chase credit card have travel insurance?

Chase cards that come with trip cancellation insurance

The following cards include Chase trip cancellation insurance:

» Learn more: How does credit card travel insurance work?

What does Chase trip cancellation insurance cover?

Chase travel insurance covers nonrefundable prepaid travel expenses such as flights, hotels, cruises, train tickets and tours — whether you book with a travel agency or directly with the travel provider.

The benefits kick in when one of the following reasons occurs:

Accidental bodily injury, sickness or loss of life experienced by you or an immediate family member.

Severe weather.

Named storm warning.

Change in military orders for you or your spouse.

A call to jury duty or a court subpoena.

Fire, flood or a burglary to your or your traveling companion’s residence.

The death or hospitalization of your or your travel companion’s host at the destination.

Doctor-imposed quarantine.

Organized strikes affecting public transportation.

Terrorist incidents or travel warnings related to terrorism.

» Learn more: Will credit card travel insurance cover you on your next trip?

What isn’t covered by Chase trip cancellation insurance?

Event tickets, amusement park tickets, museum entry fees and golf course expenses aren’t eligible for reimbursement unless they’re included in a prepaid travel package.

Trip cancellation benefits don’t apply to losses caused by:

A change in plans or financial circumstances.

A pre-existing medical condition.

Loss due to voluntary surrender of unused tickets, vouchers or credits.

Travel arrangements scheduled after the 26th week of pregnancy.

Being on a waitlist for a medical treatment.

Trips taken for the purpose of obtaining medical treatment.

Unwillingness to travel due to civil unrest.

Failure to obtain required visas, passports or other paperwork necessary for travel.

Commission of illegal acts.

Attempted suicide or self-inflicted injuries.

Being under the influence of drugs.

Disinclination to travel or border closures resulting from a pandemic.

Financial insolvency of the common carrier, travel agency or tour operator.

War, insurrection, rebellion or revolution (except terrorism).

» Learn more: The guide to Cancel For Any Reason (CFAR) travel insurance

Who is covered by Chase trip cancellation insurance?

As the primary cardholder, you’re covered. The trip cancellation insurance also extends to your immediate family members, including:

Parents, step-parents and/or legal guardians.

Spouses or domestic partners and their parents.

Children, including adopted children and step-children.

Grandparents and grandchildren.

Aunts and uncles.

Nieces and nephews.

Your immediate family members don’t have to be traveling with you for the benefits to apply to them as well. However, you must have used the Chase credit card that includes trip cancellation insurance to pay for their trip.

» Learn more: How to find the best travel insurance

Which trips are eligible for Chase trip cancellation insurance?

Eligible trips can’t exceed 60 consecutive travel days. If your trip is longer, the coverage is still available, but the eligible prepaid nonrefundable expenses would be reimbursed as a pro-rated sum up to the first 60 days.

You must pay for all or a portion of the trip using an eligible Chase credit card or Chase Ultimate Rewards® for it to be eligible for the trip cancellation benefits. If your canceled trip results in a future credit or voucher, it won’t be covered.

How to file a trip cancellation insurance claim with Chase

To file a Chase trip cancellation insurance claim, you must contact the benefits administrator within 20 days of the cancellation. You can do this by calling the phone number listed in your credit card’s guide to benefits. If you wish to file a claim online, you can visit www.eclaimsline.com .

You’ll have to provide the following documentation within 90 days to support your claim:

Completed and signed claim form.

Travel itinerary.

Documentation confirming the reason for trip cancellation, such as medical records or a death certificate.

Credit card account statement listing the transaction related to the trip.

Copies of the cancellation and refund policies from the travel provider.

Any unused credits or vouchers.

» Learn more: Airline travel insurance vs. your credit card’s

Chase trip cancellation insurance recapped

Holding a credit card that provides travel insurance can help put your mind at ease when unexpected problems arise.

Chase’s insurance benefits cover you and your family members against expenses incurred due to trip cancellation, among other things.

However, it’s important to know what’s covered by the policy and what isn’t. Additionally, you’ll want to keep track of all documentation related to the cancellation and submit it before the deadline to receive reimbursement.

The information related to the Chase Freedom® credit card has been collected by NerdWallet and has not been reviewed or provided by the issuer of this card.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2024 , including those best for:

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

On a similar note...

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Travel Protection : United Club(SM) Visa Infinite Card

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United Club℠ Visa Infinite Card

Travel protection.

Go with confidence. When traveling, your United Club Card offers protection and assurance to help you deal with the unexpected.

Baggage Delay Insurance

Reimburses you for essential purchases like toiletries and clothing for baggage delays over 6 hours by passenger carrier up to $100 a day for 3 days.

Lost Luggage Reimbursement

If you or an immediate family member check or carry-on luggage that is damaged or lost by the carrier, you're covered up to $3,000 per passenger.

Trip Delay Reimbursement

If your common carrier travel is delayed more than 12 hours or requires an overnight stay, you and your family are covered for unreimbursed expenses made with your United Club Card, such as meals and lodging, up to $500 per ticket.

Trip Cancellation/Interruption Insurance

If your trip is canceled or cut short by sickness, severe weather and other covered situations, you can be reimbursed up to $10,000 per person and $20,000 per trip for your pre-paid, non-refundable travel expenses made with your United Club Card, including passenger fares, tours and hotels.

Emergency Evacuation and Transportation

If you or a member of your immediate family are injured or become sick during a trip far from home that results in an emergency evacuation, you can be covered for medical services and transportation.

Travel Accident Insurance

When you pay for your air, bus, train or cruise transportation with your United Club Card, you are eligible to receive accidental death or dismemberment coverage of up to $500,000.

Travel and Emergency Assistance Services

If you run into a problem away from home, call 1-800-419-8027 for legal and medical referrals or other travel and emergency assistance. (You will be responsible for the cost of any goods or services obtained.)

Auto Rental Collision Damage Waiver

Decline the rental company’s collision insurance and charge the entire rental cost to your United Club Card. Coverage is primary and provides reimbursement up to the actual cash value of the vehicle for theft and collision damage for most rental cars in the U.S. and abroad.

For assistance with all United Club Card protection benefits, please call 1-888-880-5844 or 1-804-673-1691 . International charges may apply; please contact your service provider for additional details.

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COMMENTS

  1. Guide to Chase Sapphire® travel insurance

    Travel Accident Insurance: When you pay for your air, bus, train or cruise transportation with your card, you are eligible to receive accidental death or dismemberment coverage of up to $500,000 ($1,000,000 for Sapphire Reserve). Additional Benefits covered with Chase Sapphire Reserve travel insurance

  2. The Guide to Chase Sapphire Preferred Travel Insurance

    We've included a table of all the travel insurance benefits provided by the Chase Sapphire Preferred® Card with further details about each benefit in the following sections. $5,000 per trip or ...

  3. 10 Types of Chase Sapphire Reserve Travel Insurance

    The maximum payout is $1,000,000. 24-hour travel accident insurance — Applies to any loss sustained starting on the departure date and ending on the return date. The maximum payout is $100,000 ...

  4. Chase Sapphire Reserve Card: Travel Insurance Benefits [2023]

    Travel insurance coverage on the Chase Sapphire Reserve card could help. Image Credit: Chalabala via Adobe Stock ... Emergency medical/dental services, hospital room, ambulance, medicines, and supplies are examples of covered items; The trip must be more than 100 miles from your residence; Travel Accident Insurance.

  5. Chase Sapphire Travel Insurance Offered On Cards

    Travel accident insurance extends to the cardholder and immediate family members. For Chase Sapphire Preferred cardholders, the covered loss of life benefit amount in the case of a common carrier ...

  6. Chase Freedom Unlimited Travel Insurance Guide

    Travel insurance benefits and limits on the Chase Freedom Unlimited® card. Benefit type. Benefit value. Trip cancellation protection. $1,500 per person and $6,000 per trip. Trip interruption ...

  7. Chase Sapphire Travel Insurance Benefits 2024

    Emergency medical and dental benefit. N/A. Up to $2,500. Travel accident insurance. Up to $500,000 for Common Carrier Travel Accident Insurance or up to $100,000 for 24 Hour Travel Accident ...

  8. Chase Sapphire Preferred Card

    The Chase Sapphire Preferred card has a long list of travel protections and insurance. You'll find the all-important primary car rental insurance, trip interruption, trip cancellation, and trip delay insurance, which can be difficult to find on other travel rewards cards. In addition, the card offers travel accident insurance, lost and ...

  9. Chase Sapphire Preferred Card Travel Insurance

    The Chase Sapphire Preferred ® Card remains one of the most popular travel rewards credit cards for numerous reasons. Alongside excellent earning rates and a fair amount of benefits that justify the $95 annual fee, the card also offers numerous shopping and travel insurance benefits.. If you're like most people, you hear the word "insurance," and your eyelids start feeling heavy.

  10. Chase Sapphire Preferred Travel Insurance Benefits

    Coverage maxes out at $10,000 per person and $20,000 per trip. It can cover expenses such as lodging, flights, and tours. You must use your Chase Sapphire Preferred® Card or book through the ...

  11. Chase Sapphire Reserve Travel Insurance Guide

    To file a claim for Chase Sapphire Reserve® travel insurance benefits, call 1-888-675-1461. You can also file a claim online through the Eclaims Line website. This platinum card offers more than ...

  12. Chase Sapphire Reserve® Travel Insurance Benefits

    For example, while many of the Chase Sapphire Reserve ® travel insurance benefits are only valid for shorter trips of up to 30 or 60 days, travel insurance policies usually cover longer trips. Coverage amounts will typically be much higher as well, with some basic policies covering up to $25,000 for medical and dental emergencies.

  13. Your guide to Chase's trip insurance coverage

    At the time of writing, Chase had given no update that would change this, which means canceling a trip you can go on but just don't want to is not covered by your Chase travel insurance. If you do find yourself canceling or cutting a covered trip short, here are the basic guidelines provided by Chase on what types of expenses are covered for ...

  14. Chase Sapphire Preferred Travel Insurance (2024 Guide)

    See the table below for a detailed breakdown of the Chase Sapphire Preferred travel insurance benefits and associated coverage limits. Travel Insurance Benefit. Coverage Limits*. Trip cancellation ...

  15. Do Chase Credit Cards Have Travel Insurance?

    The happy answer is yes. Most Chase cards do offer some form of travel insurance. However, the type and standard of insurance available to you will depend on the card you hold. So let's take a look.

  16. Travel insurance comparison: Chase Sapphire Reserve vs. American

    Here's a comparison of the Chase Sapphire Reserve 's and Amex Platinum Card 's trip delay insurance. Up to $500 per ticket when you're delayed by six-plus hours or overnight. Up to $500 per covered trip when you're delayed by six-plus hours, with a maximum of two claims per eligible card within a 12-month period.*.

  17. Travel Insurance Benefits for the Chase Freedom Unlimited [2023]

    Chase Freedom Unlimited ®. This all-purpose cash-back card offers great bonus categories, including bonus points for every purchase you make! Welcome Offer. Up to $300 cash back. Annual Fee. $0. APR. 0% Intro APR for 15 months on purchases and balance transfers, then a variable APR of 20.49% - 29.24%. Credit Recommended.

  18. Travel Protection

    For assistance with all United Explorer Card protection benefits, please call 1-888-880-5844 or 1-804-673-1691. International charges may apply; please contact your service provider for additional details. Your miles are even more valuable when you're a United℠ Explorer Cardmember.

  19. Chase Trip Cancellation Insurance Guide

    Chase cards that come with trip cancellation insurance. The following cards include Chase trip cancellation insurance: $1,500 per covered person, $6,000 per trip. $1,500 per covered person, $6,000 ...

  20. Travel Protection : United Club(SM) Visa Infinite Card

    For assistance with all United Club Card protection benefits, please call 1-888-880-5844 or 1-804-673-1691. International charges may apply; please contact your service provider for additional details. Go with confidence. When traveling, your MileagePlus Club Visa Infinite Card offers protection and assurance to help you deal with the unexpected.