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Poly Voyager 4320 UC Wireless Bluetooth Headset with Noise-Canceling Mic - Microsoft Teams Certified
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2021 Version (USB-A Only)
2023 Version (USB-C & USB-A)
Headset + Charge Stand, Teams Version
Headset + Charge Stand
Headset, Teams Version
About this item
- CLEAR AUDIO QUALITY: Noise-canceling dual mic with Acoustic Fence technology in a flexible boom microphone blocks out background noise so callers hear only you; plus, pinch-to-mute button on mic boom lets you quickly silence your mic, while dynamic mute alert lets you know you’re muted.
- CONNECTIVITY & MOBILITY: Wirelessly connect to a computer and move freely throughout your home or office with up to a 164 ft (50 m) range with the included BT700 USB-A Bluetooth adapter, and/or connect to a mobile phone using Bluetooth 5.2.
- LONG-LIFE BATTERY: Up to a full 24 hours of wireless talk time lets you stay productive all day, call after call; plus, extend your Bluetooth headset’s battery life and talk time even further with the included desktop charging stand or use corded USB headset mode for audio over USB.
- COMFORTABLE: Over-the-head stereo headset with passive noise isolation, adjustable padded headband, and memory foam ear cushions let you easily multi-task and comfortably stay in the zone.
- DESIGNED FOR HYBRID WORKING: Portable design and included travel pouch let you stay productive at home, in the office, or both, while a dedicated Microsoft Teams button provides instant access to the Teams app for easy collaboration and communication, plus integration with Zoom and other platforms.
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PRODUCT CERTIFICATION (1)
Carbonfree Certified determine the carbon footprint of the product, and associated carbon emissions are offset with reduction projects.
From the brand
In 1969, Neil Armstrong and Buzz Aldrin, along with their team at NASA were on a mission… to the moon. And they took our headsets with them. That was more than 50 years ago, and since then we have continued to enable seamless work from anywhere.
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Product guides and documents, what's in the box.
- Headset, BT700 USB-A adapter, charging cable, desktop charging stand, and carrying case for easy storage and portability
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Customer Review: Sound and reach and comfort...
Customer Review: Amazing Audio for Music and Talking…
Sean McGill
Freedom to move
Customer Review: Great battery time!
Yes it worth it
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Product information, warranty & support, product description.
Free yourself from your desk with the Voyager 4320 UC Bluetooth over-the-head stereo headset—perfect for professionals who need to connect and stay productive at the office, home, or both. Engineered for Intel Evo Laptops*, the Voyager 4320 Bluetooth headset lets you connect to your PC/Mac and move freely throughout your home or office up to a 164 feet (50 meters) range with the included BT700 USB-A Bluetooth adapter and/or connect to a mobile phone using Bluetooth 5.2. You can even use your headset corded using audio-over-USB mode. Keep your headset fully charged at all times using the included desktop charging stand or extend your productivity even further with the optional Voyager Office Base (sold separately), which lets you connect to your office desk phone and computer. And, with up to 24 hours of talk time, adjustable padded headband, and memory foam ear cushions, the Voyager 4320 UC headset lets you comfortably talk and multi-task all day. Enjoy clear audio quality on every call with a noise-canceling, dual microphone with Acoustic Fence technology that blocks out unwanted background noise, so callers hear you—not your surroundings. This Voyager 4320 UC Microsoft Teams certified headset also features a dedicated Microsoft Teams button for instant access to the Teams app, as well as integration with Zoom, and other platforms for trouble-free online meetings and collaboration. What’s more, clear dual LED indicators let others know at a glance when you’re on a call so you stay in the zone. *Intel, the Intel logo, and Intel Evo are trademarks of Intel Corporation or its subsidiaries. Intel technologies may require enabled hardware, software or operating system support.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Customers say
Customers like the comfort, ease of setup, and quality of the headphones. For example, they mention that they're very soft on their ears and don't make them sore after long wear. Some are happy with the quality, and battery life. That said, opinions are mixed on connectivity, performance, and sound quality.
AI-generated from the text of customer reviews
Customers like the quality of the headset. They say it's a very good headset, with great battery life and great sound. Some customers also say it has a sturdy build quality, and is the perfect headset for calls, movies, and listening to music.
"This seems to be a nicely built unit but for whatever reason, this has the same issues I have had with other cordless headsets... I can not be heard..." Read more
" Nice headset , and it cancels noise well. The quality of the connection is great. Battery life is outstanding...." Read more
" Excellent product , great quality, great battery life and great sound. Headset is slightly heavy but not heavy enough to be uncomfortable...." Read more
"...They are a bit tigo and I have a medium sized head. I even wear them on only one ear but I still gets sore...." Read more
Customers find the setup of the headphones to be easy. They mention that the Bluetooth is easy to configure and the volume controls on the headphones work. They also appreciate the comfortable design and the clear sound quality.
"... Bluetooth is easy to configure and volume controls on the headphones work...." Read more
"...Was basically plug-n-play to set up . I am on calls 6-10 hours a day and I've never had an issue with the battery...." Read more
" Easy to use and connect to work lap top. Offers the freedom to get up and move as needed. Seems to have a decent range...." Read more
"...I can hear fine, just not heard. It is frustrating as crap ... I have tried several brands, different priced headsets. None of them work...." Read more
Customers like the battery life of the headphones. They mention that it has a good battery life and they have never had an issue with the battery.
"...I got this on prime day for a good deal though. Love the battery life I can make it through a day or two without charging...." Read more
"...The quality of the connection is great. Battery life is outstanding . It's just a bit tight, my ears hurt after use a bit...." Read more
"Excellent product, great quality, great battery life and great sound. Headset is slightly heavy but not heavy enough to be uncomfortable...." Read more
" Battery life is incredible !!!!! Very good overall sound quality. Very sturdy build quality...." Read more
Customers like the comfort of the headphones. They mention that they're very soft on their ears and don't give them pain. They also appreciate the retractable mic and the super soft padding on the earphones themselves.
"...I love these. They are comfortable and the dock it convenient. The sound is beyond great and the battery life is good too." Read more
"These headphones are very soft on my ears and don’t give me the pain that other headphones do after wearing them for a while...." Read more
"...I love the retractable mic and the super soft padding on the earphones themselves. They don’t make me sore at all after long wear. Highly recommend." Read more
"The comfort is like no other / I thought I can get away with just using AirPods but these headphones are so comfortable and the sound quality is..." Read more
Customers like the clarity of the headphones. They say the call clarity is great and the volume and mute buttons are simple to use.
"...This headset is truly noise cancelling, and crystal clear ...." Read more
"...The call clarity is great and the the volume and mute buttons are simple to use...." Read more
"...Communication though these headphones are crystal clear and I also love the link with Microsoft teams. Great quality!" Read more
"It blocks out the entirety of any other sounds in the room, I love how clear . No background noise and comfortable!" Read more
Customers are mixed about the sound quality of the headphones. Some mention that the sound is beyond great and the noise cancelling is excellent. The mic is nice and crisp, and the pairing is very easy. However, others say that they've been having all sorts of audio issues primarily with the microphone, and that they can't be heard on the other end.
"...But other than that I think the sound cancellation works well , sometimes im in a meeting and running my espresso machine and other listeners can't..." Read more
"... Sound quality is also good ...." Read more
"...same issues I have had with other cordless headsets... I can not be heard on the other end . I can hear fine, just not heard...." Read more
"Nice headset, and it cancels noise well . The quality of the connection is great. Battery life is outstanding...." Read more
Customers are mixed about the performance of the headphones. Some mention that it works well, while others say that it doesn't work. Some say that the microphone stopped working, and the Bluetooth function doesn' t work at all.
"...Noice cancelling works well, almost too well. It works so well that my wife can watch TV loudly near me and I can barely hear what she's watching...." Read more
"... One side just stopped working and I have tried to get a replacement for over 2 months, I keep calling every week only to get the runaround...." Read more
"Headset was well taken care of and was amazing while it worked !..." Read more
"The Bluetooth function doesn't work at all , which was the whole point to purchasing this headset...." Read more
Customers are mixed about the connectivity of the headphones. Some mention that the connection is great, easy to move around in, and connect to work laptop. However, others say that it won't stay connected on calls and constantly cuts out. They also say that they have connectivity problems with teams and that it disconnects all the time.
"...One thing I will say is this seems like it needs a long time to connect fully to your computer and if you switch it on and immediately answer a call..." Read more
"Nice headset, and it cancels noise well. The quality of the connection is great . Battery life is outstanding...." Read more
"Ive had a few issues with it connecting but it may be software or user error. I love these. They are comfortable and the dock it convenient...." Read more
"...is a certain amount of time remaining on my charge and it will disconnect and reconnect … sometimes while I am on a call...." Read more
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Poly Voyager 4300 UC Series Headphones review
Poly delivers cultured home working headphones.
TechRadar Verdict
Slick and elegant Bluetooth headphones are most suitable for home workers. Easy to use, quick to charge, these are only let down by a design that isn't comfortable for all wearers.
High-quality construction
Simple to use
Useful Poly Lens desktop app
Thin cushioning
Lacks active noise cancellation
Why you can trust TechRadar We spend hours testing every product or service we review, so you can be sure you’re buying the best. Find out more about how we test.
Poly, the company behind the Voyager 4300 UC reviewer here, has an incredible history going back to the 1960s when they created the headsets used on the Apollo moon missions.
Based primarily in San Jose and Santa Cruz, California, the Poly operation employs around 6,500 people in its 75 global offices.
These days the business still makes headsets, but it also offers Business phones, video conferencing hardware and software solutions aimed at connecting people.
Under the Voyager branding, Poly offers a range of wireless headsets and headphones designed for those that use clear and effective communications as part of their daily lives.
The Poly Voyager 4300 UC series are its latest entry-level solution, specified for both home and office users. Are these the ideal Bluetooth headset for home workers?
Price and availability
The Poly Voyager 4300 UC Series headsets come in two flavours, a single monaural 4310 UC headset and the stereo 4320 UC model reviewed here. They also make specific Microsoft Teams versions of these with an extra Teams function button.
They come as both USB-A and USB-C Bluetooth adapters, and a Voyager Office base also allows the units to be stored and charged when not in use. The Voyager Office base can also connect the headset to an existing phone system if that’s a requirement.
The cost of the Poly Voyager 4320 UC reviewed here is £212.95 ($229.95) direct from Poly, and with a charging stand, the price is £230.95 ($249.95).
- The best noise cancelling headphones
It’s become common to put Bluetooth headphones in string bags, probably because it reduces the costs associated with other packaging options.
Our Voyager 4320 UC came in one, along with a tiny USB-A BT700 Bluetooth adapter and a USB-A to USB-C cable. The cable is required to charge the headphones, but it can also double to provide a wired link to a computer should you not wish to use Bluetooth.
Handling these for the first time, they feel lightweight (162g) but substantial. Construction appears to be primarily glass-reinforced plastic with very high-quality injection moulding used throughout.
It is also obvious that the designer of these conceived them as both stereo and monoaural from the outset, as almost everything necessary is on the right side of the headset. No controls are on the left, reducing that side to merely a left-side driver.
While this makes the construction of the monoaural models very straightforward, it could also makes these a less compelling solution for those that are left-handed. All the volume controls and the microphone boom are on the right.
Except this ingenious design allows them to be fully reversible, moving the controls and the boom microphone to the left for those that prefer it there.
Adjustment for head size is via notched arms that slide inside the headband. Once you’ve set these to your optimal position, there is sufficient friction that they should move while you are handling the headset away from your head.
- The best over-ear headphones money can buy
Where this unit is slightly lacking is in the comfort department. The top of the band has a cushioned section across the top where the most pressure is applied. Less padding is provided on the drivers, as these are covered in relatively thin sponge protection.
Where we did experience a little discomfort is that the sideways pressure applied by the band trapped the reviewers' glasses between his ear and skull. Those with less beach-ball inspired craniums will probably be fine, but for others, these might prove unsuitable for prolonged use.
Another exciting aspect of this design is that it has a different mix of audio functionality than we’ve seen elsewhere. Its designers focused more on the microphone and its abilities than the reduction in ambient sound on the wearer.
The microphone is part of a noise-cancelling boom with dual microphone acoustic fence technology. That should reduce any environmental sounds propagating to be heard by the other end of a call or conference. However, there is no active noise cancellation in the headphones, so the operator will still hear those sounds.
Because of this choice, these may be more suitable for home workers than those in a call centre, or at least in an office which isn’t exceptionally noisy.
These are remarkably straightforward to use, as Ploy avoided any complicated buttons or controls to confuse the user.
The one can is a single USB-C port that can be used for wired use and to charge the unit, and on either side of this are two small recesses designed to help engage the connections on the optional charging stand.
On the same side are three widely spaced buttons for increasing and decreasing volume and ending or starting a call on the end of the can. Lights around those show the call status of the headset wearer to those nearby, a feature we’d associate more with call centre applications.
Cleverly the mute button is on the flexible microphone arm near the driver end, so fumbling for it shouldn’t be picked up by the mic, and it's easy to find after just a couple of uses.
The power on/off switch doubles for Bluetooth pairing, but you will only need this if you want to use the headset with a phone or system that has Bluetooth embedded in it. Using the provided BT700 Bluetooth adapter, no pairing is required. The headset will automatically connect if powered on when the Bluetooth adapter is inserted into a USB port.
Whenever something significant happens, like the headset powers on or connects to the Bluetooth adapters, a voice informs the wearer what has occurred. From a user perspective, these are very friendly and easy to use.
For extra control over the headset, Poly offers a free-to-download application, Poly Lens Desktop App. Available for both Windows and Apple Mac systems, the application provides a standard mechanism for configuring all Poly hardware, including the 4300 UC Series.
This tool is needed to upgrade the firmware on both the headset and BT700 Bluetooth adapter. And can also set audio limits on how loud the headset can be or how abruptly the volume can change.
It is also possible to upload different languages to the headset that it can use when communicating with the user, overwriting the default US/English.
Alongside the hardware configuration functions, Poly Lens Desktop App also has wellness reminders to tell users when they need to move around or look away from the screen.
For businesses with a significant number of these products deployed and more strategic planning of user protections, a Cloud version of Poly Lens can be purchased, enabling centralised management of these settings.
If the 4300 series has a stand-out feature, it’s undoubtedly the battery management, enabling up to 24 hours of talk-time and up to 47 hours of listening. It takes just 1.6 hours (96 minutes) to recharge fully, and you can get sufficient battery power for 10 hours from just 15 minutes of power connection.
If only used occasionally, they’ll last 50 days in a drawer on standby, making them ideal for infrequent users. All the quoted time figures assume that the headset is used with the BT700 Bluetooth adapter since it uses Bluetooth 5.2 for greater power efficiencies.
Sound performance
For business use, the sound quality is more than acceptable, though the frequency range probably isn’t going to impress hardcore audiophiles.
To our ears, the lower end bass and high treble are clipped, shrinking the overall audio space. That said, this isn’t a bad experience. But it just isn’t one with the richness that music and movie fans would specifically embrace.
The focus of this design is the other person in this conversation, and that’s where the Voyager 4320 UC is an exceptional design.
In our testing, we placed noisy equipment near the wearer to assess how much sound would bleed over to the conversation. The acoustic fence technology Poly uses works remarkably well, negating most of the extraneous sounds.
For home workers, a barking dog or delivery doorbell isn’t likely to be commented on, even if it might distract the wearer.
Final verdict
Even if they weren’t entirely comfortable for our reviewer, for the majority of normal humans, these should be fine with these. As with all headphones, their suitability for all-day wear is a personal thing, and we wouldn't assume to say that everyone would find them comfortable enough for extended use.
If you can wear them all day, the experience is a good one, with very clear and balanced audio and excellent battery life. There are headsets that offer even longer battery lives, but the ability to fast charge these enough for more than a working day of use in just 15 minutes is handy.
Even without active noise cancellation, the Voyager 4320 UC provide clear sound and excellent clarity for anyone at the recipient end of the conversation.
The audio representation to the wearer isn’t spectacular, but it is better than it needs to be for the typical usage.
What might be more of an issue is the pricing. These are more expensive than some of the comparable designs, like the EPOS I SENNHEISER Adapt 260 and the Sony WH-1000XM3 . Though, they are cheaper than the Bose 700 UC and Sony WH-1000XM4 .
The positioning of the Voyager 4320 UC between these products hints that Poly is looking to draw customers from both ends of this spectrum.
However, the lack of active noise cancelling might undermine customers who work in inherently loud environments.
We conclude that while we liked much of what the Voyager 4300 UC series offered, they’re probably a little overpriced.
- Want to shop around? Check out the best headphones or the best wireless headphones you can buy today
Mark is an expert on 3D printers, drones and phones. He also covers storage, including SSDs, NAS drives and portable hard drives. He started writing in 1986 and has contributed to MicroMart, PC Format, 3D World, among others.
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