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DEDICATED CUSTOMER SUPPORT FOR AGENCIES

Sabre customer support. Your agency, in good hands.

Helping you make the most of our products and solutions.

Our partnership-based approach means collaborating every step of the way, from project and timeline definition through delivery, to help you make the most of our solutions. We are ready to assist you today with knowledgeable account teams, 24/7 helpdesk support, and an easy-to-use agency portal for quick access to a variety of resources.   

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Our regional delivery teams will ensure a smooth transition to Sabre using proven project management practices, change management and continued partnership to help you achieve your goals. When we say end-to-end support, we really mean it.   

Define and plan

Technology integration, development and post-development, support and account management, customer-focused integration to get you up and running quickly with quality solutions fit for purpose.

Our team of passionate delivery individuals is committed to understanding your business requirements, designing workflow, mapping and facilitating the integration of systems and tools. We will implement the Sabre solutions you need and give your employees trust and a deep understanding of what it takes to change and optimize business operations. Our aim is to minimize disruptions throughout the delivery process and ensure a smooth transition. 

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Comprehensive deployment and post-deployment support 

Our delivery experts will be dedicated to your agents on your go-live day to reassure and support them in their initial days on Sabre, ensuring a smooth and successful transition. This floorwalking support approach is always very welcome by the agents, seen as an extension of training and a consolidation of the true partnership created between you and us. Our post-deployment approach will ensure your agency has the confidence to work efficiently on their own.

Leading up to deployment, a dedicated Account Director will be assigned to provide additional support, and an on-site team of Sabre experts will ensure a timely and successful go-live day. Our thorough post-deployment support team will ensure your agency has the confidence to work efficiently on their own. 

Customer-focused integration to get you up and running quickly  

Our team of passionate individuals deliver on-time technology integration, with a deep understanding of what your employees will experience during a change. Our customer-focused communication approach ensures team alignment prior to kick off to optimize business operations. 

Instructor-led training satisfaction rate

(over 2,000 classes)

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(over 180,000 classes)

Leading up to deployment, a dedicated Account Director will be assigned to provide additional support, and an on-site team of Sabre experts will ensure a timely and successful go-live day. Our thorough post-deployment support team will ensure your agency has the confidence to work efficiently on their own.    

Account team to support your long-term partnership    

• We build long-term relationships with our customers through our passion for travel and solving critical business challenges.  
• Your experienced Account Team will identify tailored solutions to address your needs. Your long-term success is our priority.  
• Through ongoing communication, training, and proactive problem-solving we are here to help boost efficiency and ensure successful adoption of our products. 

Sabre Central, community-focused agency portal 

The Sabre Central agency portal offers a single location to access everything you need for your agency’s workflow. Join our peer-to-peer community forum and engage with 120K agents across the world.

Access Sabre Central to:  

• Get instant access to effective customer service and support and create your case to contact our helpdesk   
• Explore a wealth of support and training resources available 24/7
• Connect with developers to build custom solutions and create new opportunities
• Find answers, best practice tips , reports, and industry news   

Expanding your developers expertise and network 

Your developers team can take advantage of Sabre Dev Studio, a portfolio of services and tools to build applications that can power the future of travel.  

Access helpful documentation for 300+ APIs

You can access orchestrated APIs – in REST or SOAP formats – to create B2C or B2B solutions. Check out our  product catalogue , review  articles  and  guides , and dive deeper into an API universe with our expert Sabre engineers.  Sign up here today .

Ever struggled to find the right developer?

Well, we’ve got you covered . We’ve partnered with over 200 developers worldwide to create 600+ solutions. Explore our developer partner directory for agencies.   

See what our customers say

Sabre stood out as the leader in terms of people, product and conversion process. The conversion went very well due to detailed planning and project management by Sabre. We requested workflow customizations and integrations with our backend accounting systems, and Sabre delivered as promised. They had to figure out some difficult problems, and they were determined and professional every step of the way. George Kyvernitis – Founder of Kyvernitis Travel

Sabre will help us address many aspects of our business – driving revenue, reducing costs, and improving our efficiency. The process of converting to Sabre was seamless and our agents were able to get up and running in no time and take full advantage of the efficiencies Sabre Red 360 offers. Darcy Lard – Flathead Travel CEO

Training and support have been excellent. Sabre has been very helpful every step of the way. Their team regularly visits our offices providing on-the-job training and really helping us bring our long-term strategy and vision to the daily business. That level of partnership and support has been very important for us. Petter Brodahl – Executive Vice President, Berg-Hansen

Sabre leadership, account management and technical teams have always been incredibly responsive and also very interested in what we’re doing and how they can help. They’re curious about how we want to serve our customers both now and in the future, and that’s why they continue to be such a good partner. We’re constantly looking for new ways to partner and think beyond, to figure out the next mountain to climb in the industry together. Kiera Haining – VP of Flights – Hopper

We turned to Sabre to act as a consultant and comprehensively audit the way we worked. Sabre spent time with all our teams to see how they worked. They looked at every process and worked with us, advising on how things could be improved. Sabre did a great job! Amplitudes

If you have additional questions or would like to learn more about Sabre, please contact us.

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The cooking class with Executive Chef Jessica was amazing. Chef Jessica taught us how to make the perfect civeche, guacamole, and salsa. Chef Jessica is fun, knowledgeable, and easy to learn from. I HIGHLY recommend trying this fun cooking class!!!! The staff at this resort is always the best with service and a fun attitude 😄

Cabo girls trip was a gift from my boss for 25 years of loyalty and service, 5 day with 4 friends and the penthouse did not disappoint. We slept with the sliders open and listened to the ocean the whole time. Coffee on the patio was simply amazing because we could see whales frolicking and exciting with every siting; well appointed kitchen had everything, comfortable beds, shower for 2 had a rain shower as well, whirlpool bath was a nice soak. Pools were beautiful and a fun atmosphere, food and drinks were good but expensive; dividing a check really annoyed one waiter but oh well- he did it. Great location and UBER was allowed into the resort fro pick up and drop off I would stay here again

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Thank you for the glowing review! We appreciate the feedback, and are looking forward to your next stay with us!

For me, the location was perfect. Far enough away from the noise and mayhem of downtown Cabo but close enough to go shopping and go to restaurants. We walked across the street to buy groceries at the large supermarket, Fresno. We cooked a few meals in our room and enjoyed wine from the grocery store. We loved the chill vibe at the hotel—very family-friendly. The beach access was wonderful, and the pools were beautiful. The food was fine but pricey (everything in Cabo is pricey). Alex, the bartender made excellent drinks and was very friendly with excellent conversation! All of the hotel staff were friendly. We definitely want to come back.

Thank you for leaving a positive review on our resort. We appreciate the recognition given towards our staff, and hope you visit us again soon!

he Good: This resort is small in size and well maintained. Compared to other I have been to in the area, it is quite peaceful and relaxing. There’s a small beach nearby that is easily accessed from the resort via a walkway and spiral staircase. If it’s a reasonably calm day, you cam snorkel in the water there and see a good variety of fish. During our visit in late February / early March we could see whales right from our room balcony. Bring binoculars. The staff are generally friendly and very accommodating here. There were a few solicitations for time share presentations, but not overly pushy. The room itself was very nice. We had an ocean view suite which came with a serviceable kitchen, fridge with ice maker and a small washer/dryer. The bed was comfortable and the A/C worked very well. The Not so Good: The one restaurant on the resort is expensive. We only had one meal on the first night we arrived. The quality of the food was so-so from what I experienced. Presentation was decent, but one portion of my meal (fish taco) tasted “off” to me while the rest was OK. I don’t feel the quality of the meal was in line with the high cost. It certainly didn’t make we want to come back for more. We ended up cooking a fair amount for ourselves. Groceries are available in a very large and well stocked store about 1 km away from the resort. We were admonished for bringing water in an insulated bottle to drink by the pool, being told that “the bar sells water”. This policy seems, well, blatantly greedy. Even drinks that were “on special” were expensive by Canadian and US standards. For example, a “two for one drink special “ was over $300 pesos. It seems that many (most) of the people we met while staying there were time share owners, so they had a particular suite that they came back to every visit. What this means tor people who are booking a stay without being an “owner” is that (I am guessing) you will likely get a less desirable room. We, for example had a ground floor room at the very end of the building, which did not have as spectacular a view as most other ocean-facing rooms. The Bottom Line: I like this resort for its smaller size and its very nice pools and small accessible beach. If you are looking for a quieter place with beautiful views and well appointed rooms, you will like it here. The main drawback for us was the cost of food and drink, but if you don’t mind paying $15 each way to Cabo proper by Uber, there are many lest costly and authentic Mexican dining experiences. I recommend Taco Guss near the marina. Since the rooms have kitchens, and there are nice gas grills on site that you can use, cooking for yourself is also an option.

Thank you, yktraveler, for your detailed review! We're glad you enjoyed the peaceful setting, beautiful views, and wildlife sightings from your room. Your feedback on the restaurant and pool policies is appreciated and will help us improve. We're pleased the suite, and its amenities met your needs, offering the option to dine in. We'll consider your comments on room allocation to ensure a great experience for all guests. We look forward to welcoming you back for another relaxing stay and exploring more local dining options together. Safe travels!

We loved our time at this resort and felt the smaller venue was intimate and comfortable! We loved the whale sightings off our patio and the infinity pool and hot tubs were relaxing and entertaining. The restaurant had excellent food and drinks.

Thank you, Resort 607296, for the wonderful review! We're thrilled you enjoyed your stay with us, finding the intimate setting, whale sightings, and our infinity pool to your liking. It's great to hear that the restaurant's food and drinks exceeded your expectations. We strive for excellence in staff and service, and we are glad this was reflected during your visit. We look forward to welcoming you back for another outstanding experience! 

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Hackers break into Russian database with data on hundreds of millions of flights

Ukrainian hackers have hacked into the Russian database of the Sirena-Travel booking system, obtaining information on 664 million flights over the last 16 years. They also obtained the names, phone numbers and document numbers of the passengers.

Source: Vazhnye Istorii

Details: News of this was posted on the Telegram channel of the hacker community KibOrg.

An unknown group called Muppets, which is associated with KibOrg, is allegedly behind the hack.

The two databases obtained, according to the hackers, contain almost 3.5 billion records of passenger phone numbers and 664.6 million records containing the personal data of passengers, flight numbers, routes, tariffs, ticket prices, and so on. The data covers the period from 2007 to 2023.

Screenshot KibOrg

Hackers also posted two "sample" databases on social media. In them, journalists managed to find, for example, data on flights taken by the former Austrian Foreign Minister and former Rosneft board member Karin Kneissl, who moved to Russia in the summer of 2023. The data on her movements coincide with Kneissl’s public reports of a flight to the economic forum from St Petersburg to Vladivostok on 10 September this year.

Georgy Alburov, a member of Alexei Navalny’s team, also drew attention to the data leak. He writes that he was able to verify the authenticity of the database by checking the data on a recent flight made by Alina Kabaeva, who is close to Vladimir Putin, from Minsk to Moscow.

A source in the hacker group told reporters that KibOrg is not planning to put the entire database in the public domain. They are considering two options for further work with the data: the creation of a bot that will aggregate data from databases for money, or the transfer of the said database to the Armed Forces of Ukraine. The hackers might also share the information with investigative journalists.

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Temporal War

• View history

The Temporal War was a great conflict that stretched across time . Due to its temporal nature, it resulted in at least one alternate timeline being created.

The Temporal War began when a rogue time-traveling faction, the Na'kuhl , returned to the 29th century after making several changes to Earth 's history . With this egregious violation of the Temporal Accord , all the time-traveling factions began attempting to wipe out the others from existence. As a result, an already-existing Cold War escalated into a full-scale conflict.

• 2 Battle over New York
• 3 Aftermath
• 4 External link

Prelude [ ]

After being defeated in the Temporal War by the last of the temporal agents , the Na'kuhl Vosk escaped through stealth time travel to the 1944 of an alternate timeline where he and his faction used 20th century technology to build a temporal conduit to return to their own time. Once in their own time, the Na'kuhl defeated most of the temporal agents and the Temporal Cold War turned into a full Temporal War with each faction causing dozens of changes throughout the timeline in an attempt to wipe each other out.

In a desperate attempt to avert the Temporal War, the temporal agent known as Daniels transported Enterprise NX-01 and Captain Jonathan Archer from the end of the Xindi incident to 1944 of a Na'kuhl-altered World War II . Daniels hoped that by stopping Vosk from returning to his own time period, the Temporal War would be averted and the timeline restored to normal. The Cabal 's mysterious benefactor also dispatched Silik to stop Vosk and gain the plans for the temporal conduit so he could use the technology for himself and his own faction.

After arriving in 1944, Enterprise and her crew learned of the altered timeline and Vosk's presence. Before dying, Daniels informed them of the events leading up to the Temporal War and the need to kill Vosk to prevent it. As Vosk's compound was equipped with shields , Archer decides to enlist the aid of Silik to enter the compound and lower the shields so that Enterprise could bomb it and destroy the temporal conduit. With the help of Alicia Travers , Archer was able to enlist the aid of the American Resistance to attack the compound as a distraction. As the Enterprise was damaged by Vosk's plasma cannon , it needed to get close enough to bomb the compound directly using visual scanners. ( ENT : " Storm Front ", " Storm Front, Part II ")

Battle over New York [ ]

Under the command of Carmine , a group of American Resistance Fighters assaulted the entrance to Vosk's compound, killing several Nazi soldiers. As the resistance fighters began to be outgunned, Alicia arrived with more fighters. The Na'kuhl detected the development but Vosk saw it as a fortuitous development, telling Kraul that the Nazis would be too distracted dealing with the resistance fighters to interrupt their preparations to return to the 29th century.

As the resistance fighters distracted the Nazis, Archer and Silik sneaked to a side door into the compound which was locked from the inside. Silik was able to use his Suliban enhancements to make his way through a vent next to the door and let Archer into the compound. Archer reported on the developments to T'Pol , who informed him that the Enterprise would have to enter the atmosphere in order to target the facility. Archer ordered her to do so once the compound's shields were down. Despite having to briefly hide from enemy forces, Archer was able to use a console and the information from Silik's data disk to lower the compound's shields. Archer and Silik were then engaged by Nazis and took them out, but not before Silik was shot and mortally wounded. Though Archer tried to signal Enterprise for a beam out, he was unable to reach them due to ionization in the atmosphere and Silik died moments later. Attempting to leave the facility, Archer encountered Trip Tucker , who had been previously trapped there by Silik. After seeing Silik's body, Tucker realized that Archer was who he said he was and they fled the compound together.

After Archer lowered the shields around the compound, T'Pol ordered the Enterprise into Earth's atmosphere. Detecting the development, Vosk ordered the plasma cannon deployed, but his men weren't able to spare the power while attempting to use the temporal conduit . Instead, Vosk ordered his squadron deployed. The Nazi Generalmajor attempted to take the squadron from Vosk, but Vosk killed him and his men and ordered his squadron deployed.

On the Enterprise , Malcolm Reed reported that targeting scanners couldn't get a lock and switched to visual scanners. T'Pol ordered the Enterprise slowed to 200 kilometers per hour as Hoshi Sato detected the launch of Vosk's squadron.

Outside the compound, Tucker and Archer emerged and Carmine had Nicky Giorgo cover their retreat. Archer warned Carmine of the impending bombing and had the resistance fighters flee. Archer promised Alicia to restore her life to normal and he and Tucker beamed back to the Enterprise .

On the Enterprise , the crew initially believed the approaching squadron to be harmless but discovered them to be equipped with plasma cannons. Archer entered and took command, ordering photonic torpedoes prepared as the Enterprise used her phase cannons to fight off the squadron.

In the compound, the Na'khul were successfully able to open the temporal conduit into the future and Vosk prepared to return to his own time. Moments before Vosk could return to the 29th century, Reed reported he had the compound targeted and Archer ordered him to fire. Closing to point-blank range, the Enterprise fired three photonic torpedoes at the compound, destroying it as Vosk entered the conduit, destroying the conduit before it could be used and killing Vosk. ( ENT : " Storm Front, Part II ")

Aftermath [ ]

Following the death of Vosk, the restored Daniels informed Archer that the Enterprise was successful; Vosk was killed before he could return to the 29th century and spark the Temporal Cold War into a full Temporal War. With Vosk's death, all of the damage to history was reversed and the correct timeline was restored. Daniels informed Archer that the battle ended the Temporal Cold War for good and returned Archer and the Enterprise to their own time. ( ENT : " Storm Front, Part II ")

The circumstances of historical events targeted for temporal incursions changed as a result of the conflict. For example, the rise of Khan Noonien Singh occurred thirty years later than in the original timeline. ( SNW : " Tomorrow and Tomorrow and Tomorrow ")

Following the end of the Temporal War, all time travel technology was destroyed and outlawed. ( DIS : " That Hope Is You, Part 1 ")

In response to flagrant attempted misuse of its capabilities, the Guardian of Forever relocated from its original planet to Dannus V , and became more wary of would-be time travelers. ( DIS : " Terra Firma, Part 2 ")

External link [ ]

• Temporal War at Memory Beta , the wiki for licensed Star Trek works
• 3 ISS Enterprise (NCC-1701)

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Sirena gds technical requirements, agent user guide - reservation, agent user guide - e-ticketing, agent user guide - pricing, guide to issuing group tickets on su flights (29.12.2022), payment by payment card on bde ticketing plate.

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