connect bcd travel

Client platform offers access to BCD applications, peer collaboration, training material and industry information

Utrecht, The Netherlands, September 26, 2019 – Leading global travel management company BCD Travel introduces Connect, a digital engagement platform exclusively for BCD customers, as a continued investment in digital engagement services. Connect provides a community environment that fosters program value and collaboration between BCD and their global customers. In addition to community inspired discussion groups, Connect serves as a single destination for program best practices, product updates and case studies, proprietary research, industry trends, support, account details and more.

“At BCD Travel we do more than manage travel programs. We serve as a trusted advisor to our customers. Connect will give our customers a dynamic digital environment in which to interact with BCD program optimization and technology experts, peers with shared interests, and provide information and guidance on our various products and solutions,” said Yannis Karmis, Senior Vice President of Product Planning and Innovation for BCD Travel. “Just as important, Connect will allow us to hear directly from our customers on a variety of topics that will shape our best practices from technology roadmaps and service models to traveler engagement and program intelligence.”

Corporate travel professionals want to have a pulse on multiple aspects of their program. But with all the new information pouring in daily, it’s a challenge to keep up.

“Both in our professional and personal lives, we use a lot of communication tools. They make it so easy to share documents, ideas, videos, slides and much more,” said Miriam Moscovici, Senior Director, Research and Corporate Innovation at BCD Travel. “Combining this trend with the need of the corporate travel community to constantly stay up-to-date, led us to create Connect as a digital collaboration tool that will simplify the lives of corporate travel professionals.”

Connect is already available to first movers and will be gradually rolled out to all clients in BCD’s wholly owned markets in the next few weeks.

Want to see Connect in action? Watch this video .

About BCD Travel

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 13,000 dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. For more information, visit www.bcdtravel.com .

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Connect: BCD Travel launches digital engagement platform

Global travel management company BCD Travel has introduced Connect, a digital engagement platform exclusively for its customers, as a continued investment in digital engagement services. Connect provides a community environment that fosters programme value and collaboration between BCD and their global customers.

In addition to community inspired discussion groups, Connect serves as a single destination for program best practices, product updates and case studies, proprietary research, industry trends, support, account details and more.

“Connect will give our customers a dynamic digital environment in which to interact with BCD programme optimisation and technology experts, peers with shared interests, and provide information and guidance on our various products and solutions,” said Yannis Karmis, senior vice president of product planning and innovation for BCD Travel.

Connect is already available to first movers and will be gradually rolled out to all clients in BCD’s wholly owned markets in the next few weeks.

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As the only “Big 3” travel management company to earn TMC Elite partner status with SAP Concur, BCD Travel offers a powerful solution for travelers, travel managers and procurement teams. Travelers have more visibility into policy and the whole trip and expense process, so they’re more engaged and less frustrated. That translates into improved customer service and greater productivity and efficiency for travelers. BCD’s Certified SAP Concur Elite Partner level provides travel programs greater data capture, quality control assurance and automation. Our integrated solution will allow you to capture, measure and manage more travel spend and service elements than any other option. And we provide comprehensive support at every turn—in more than 110 countries globally.

Note: Locations designated are countries where the TMC has indicated their support of Concur Travel but do not necessarily reflect locations that are authorized for local resale. Contact the TMC partner directly to inquire about their authorized resale markets. 

• Connecting Data To Domo
• API Connectors

BCD Travel Connector

Jan 29, 2024 • knowledge, information.

Domo's BCD Travel connector allows clients and partners to view itinerary data in real-time. The trips collection can be used as part of an application to view your corporate travel activity for flight, hotel, rental car, rail, cruise/ferry, tour, or bus trips. 

This topic discusses the fields and menus that are specific to the BCD Travel Connector user interface. General information for adding DataSets, setting update schedules, and editing DataSet information is discussed in Adding a DataSet Using a Data Connector .

Prerequisites

To connect to your BCD Travel account and create a DataSet, you must have the following:

• Client Secret

Connecting to Your BCD Travel Account

This section enumerates the options in the Credentials and Details panes in the BCD Travel Connector page. The components of the other panes in this page, Scheduling and Name & Describe Your DataSet , are universal across most connector types and are discussed in greater length in Adding a DataSet Using a Data Connector .

Credentials Pane

This pane contains fields for entering credentials to connect to your Domo developer account as well as your BCD Travel account. The following table describes what is needed for each field:  

Once you have entered valid BCD Travel credentials, you can use the same account any time you go to create a new BCD Travel DataSet. You can manage Connector accounts in the Accounts tab in the Data Center. For more information about this tab, see Managing User Accounts for Connectors .

Details Pane

This pane contains a primary Reports menu, along with various other menus which may or may not appear depending on the report type you select.

Other Panes

For information about the remaining sections of the Connector interface, including how to configure scheduling, retry, and update options, see Adding a DataSet Using a Data Connector .

Summary (only shown to internal users)

System information (only shown to internal users), trending articles.

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How BCD used an API to pull traveler data from another TMC into its own profile system

April 2, 2024

BCD created a connection between Cvent event management software and Concur expense management to solve a booking issue for client involving group and transient travel.

A top global healthcare and pharmaceutical brand works with BCD for Healthcare Professionals (HCPs) and group travel . They use a different travel management company (TMC) for transient travelers, or those people who often travel for business meetings or work over short periods. The client faced two challenges:

• They needed a solution to use Concur for both their group bookings with BCD and transient bookings with the other TMC, without having to manage multiple profiles.
• They needed online access for third-party meeting planners to book on behalf of HCPs.

BCD consulted the other TMC to determine BCD user rights and settings in Concur, and then got to work devising a connection between event management software Cvent and Concur . Here’s how it works:

• Once attendees register for a meeting in Cvent, they are redirected to Concur. Traveler profiles – including new entries, updates and deletions – are pulled from the other TMC’s Concur site into BCD’s profile system via Concur’s API.
• When a traveler receives an invite to a meeting and registers in Cvent, they’re redirected to Concur as a non-profiled guest to book air, car or hotel.
• Upon submitting their booking, the reservation is sent to BCD to add traveler profile data (such as frequent flyer numbers, cellphone, email, preferred seating and TSA PreCheck ®). The reservation is completed and ticketed by BCD.
• Finally, the traveler receives an itinerary from BCD with all their preferences included.

This is the first customer using an API with another TMC to extract traveler data into BCD’s profile system.

“Thanks to our vast, global experience in healthcare and meetings and events , we understand the importance of a positive experience for employees and HCPs traveling for events. Our innovative solution and planning expertise go beyond fulfillment to further enhance our customer’s travel program,” said Tanya Green, Senior Vice President, NORAM Operations at BCD Travel.​

For the second challenge, BCD needed to find a way to allow third-party agencies to book HCP travel directly online. To accomplish this, BCD created an access portal that allows meeting planners to log in and directly book HCP travel using a guest booking in Concur.

Within eight weeks, BCD implemented the two configurations for group bookings through the Cvent integration into Concur and HCP bookings through online access for third-party meeting planners.

The client reported the below results:

• Improved traveler experiences
• 24/7 booking access for users
• Money saved on transaction costs
• Reduced burden on BCD’s agent desk for HCP and group bookings

“BCD Travel displayed innovation at its finest. Our shared customer had a very challenging ask, but the experts were able to tackle the problem and find a solution. I’m thrilled to work with such smart people every day to meet and exceed our customers’ expectations,” said Jenna Baker, Vice President, Account management at BCD Meetings & Events.

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Claudia Looi

Touring the Top 10 Moscow Metro Stations

By Claudia Looi 2 Comments

Komsomolskaya metro station looks like a museum. It has vaulted ceilings and baroque decor.

Hidden underground, in the heart of Moscow, are historical and architectural treasures of Russia. These are Soviet-era creations – the metro stations of Moscow.

Our guide Maria introduced these elaborate metro stations as “the palaces for the people.” Built between 1937 and 1955, each station holds its own history and stories. Stalin had the idea of building beautiful underground spaces that the masses could enjoy. They would look like museums, art centers, concert halls, palaces and churches. Each would have a different theme. None would be alike.

The two-hour private tour was with a former Intourist tour guide named Maria. Maria lived in Moscow all her life and through the communist era of 60s to 90s. She has been a tour guide for more than 30 years. Being in her 60s, she moved rather quickly for her age. We traveled and crammed with Maria and other Muscovites on the metro to visit 10 different metro stations.

Arrow showing the direction of metro line 1 and 2

Moscow subways are very clean

To Maria, every street, metro and building told a story. I couldn’t keep up with her stories. I don’t remember most of what she said because I was just thrilled being in Moscow.   Added to that, she spilled out so many Russian words and names, which to one who can’t read Cyrillic, sounded so foreign and could be easily forgotten.

The metro tour was the first part of our all day tour of Moscow with Maria. Here are the stations we visited:

1. Komsomolskaya Metro Station  is the most beautiful of them all. Painted yellow and decorated with chandeliers, gold leaves and semi precious stones, the station looks like a stately museum. And possibly decorated like a palace. I saw Komsomolskaya first, before the rest of the stations upon arrival in Moscow by train from St. Petersburg.

2. Revolution Square Metro Station (Ploshchad Revolyutsii) has marble arches and 72 bronze sculptures designed by Alexey Dushkin. The marble arches are flanked by the bronze sculptures. If you look closely you will see passersby touching the bronze dog's nose. Legend has it that good luck comes to those who touch the dog's nose.

Touch the dog's nose for good luck. At the Revolution Square station

Revolution Square Metro Station

3. Arbatskaya Metro Station served as a shelter during the Soviet-era. It is one of the largest and the deepest metro stations in Moscow.

Arbatskaya Metro Station

4. Biblioteka Imeni Lenina Metro Station was built in 1935 and named after the Russian State Library. It is located near the library and has a big mosaic portrait of Lenin and yellow ceramic tiles on the track walls.

Lenin's portrait at the Biblioteka Imeni Lenina Metro Station

5. Kievskaya Metro Station was one of the first to be completed in Moscow. Named after the capital city of Ukraine by Kiev-born, Nikita Khruschev, Stalin's successor.

Kievskaya Metro Station

6. Novoslobodskaya Metro Station  was built in 1952. It has 32 stained glass murals with brass borders.

Novoslobodskaya metro station

7. Kurskaya Metro Station was one of the first few to be built in Moscow in 1938. It has ceiling panels and artwork showing Soviet leadership, Soviet lifestyle and political power. It has a dome with patriotic slogans decorated with red stars representing the Soviet's World War II Hall of Fame. Kurskaya Metro Station is a must-visit station in Moscow.

Ceiling panel and artworks at Kurskaya Metro Station

8. Mayakovskaya Metro Station built in 1938. It was named after Russian poet Vladmir Mayakovsky. This is one of the most beautiful metro stations in the world with 34 mosaics painted by Alexander Deyneka.

Mayakovskaya station

One of the over 30 ceiling mosaics in Mayakovskaya metro station

9. Belorusskaya Metro Station is named after the people of Belarus. In the picture below, there are statues of 3 members of the Partisan Resistance in Belarus during World War II. The statues were sculpted by Sergei Orlov, S. Rabinovich and I. Slonim.

10. Teatralnaya Metro Station (Theatre Metro Station) is located near the Bolshoi Theatre.

Teatralnaya Metro Station decorated with porcelain figures .

Taking the metro's escalator at the end of the tour with Maria the tour guide.

Have you visited the Moscow Metro? Leave your comment below.

January 15, 2017 at 8:17 am

An excellent read! Thanks for much for sharing the Russian metro system with us. We're heading to Moscow in April and exploring the metro stations were on our list and after reading your post, I'm even more excited to go visit them. Thanks again 🙂

December 6, 2017 at 10:45 pm

Hi, do you remember which tour company you contacted for this tour?

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