hospitality and tourism management fanshawe college

Fanshawe College

Hospitality and Tourism Operations Management

Program Overview

Program details, full time offerings, i am an international applicant and i’m ready to apply to fanshawe.

• Review the Admission Requirements to ensure you meet the program requirements.
• Check the Program Details for availability and campus locations.
• Apply now through Fanshawe College’s VAS (Virtual Application System). Our International Centre will assess your application and, if accepted, provide you with a Letter of Admission as soon as possible.

I am a domestic* applicant and I am ready to apply to Fanshawe! 

Thank you for your interest! At this time, this program is currently available to International applicants only. Check back soon for updates or connect with us to discuss your program options.

*Domestic applicants include Canadian citizens, permanent residents, protected persons and Convention refugees.

• Share this Program
• Connect With Us

Your Learning Experience

This two-year Ontario College Graduate Certificate program in Hospitality and Tourism Operations Management is designed for university and college graduates seeking a career in the tourism and hospitality sector. The program will focus on hospitality operations within a global economy, encompassing leadership, management, and operations of hospitality and tourism businesses of varying sizes and complexity.

The program consists of five semesters including a paid internship semester, where students can apply their knowledge in the field. You will have the opportunity to network with industry partners in hotels, restaurants and tourism organizations, and will learn from industry professionals with proven leadership and relevant hospitality experience. 

Located steps away from hospitality businesses in our London Downtown Campus, you’ll be surrounded by tourism and hospitality industry partners in a dynamic learning environment. Develop the knowledge and skills to work in hotels, restaurants, tourism and travel companies and retirement residences in North America. Upon graduation, you’ll be prepared for first-line supervisory and management roles.

During this program, students will have the opportunity to complete the following industry certificates:

• Wine & Spirit Education (WSET)
• Prud ‘homme Beer Certification
• Smart Serve – Beverage Sales & Service Training
• Certificate in Revenue Management (CRMA)  
• Workplace Hazardous Materials Information System (WHMIS) training
• Safe Food Handling training
• Certified Guest Service Professional (CGSP)

Graduates of Fanshawe’s Hospitality and Tourism Operations Management program will find fun and exciting employment opportunities in hotels, resorts, convention centres, restaurants, tourism offices or tour companies, including: 

• guest service agent
• guest service supervisor
• restaurant supervisor
• reservation supervisor
• banquet supervisor
• front office supervisor
• food and beverage supervisor
• housekeeping supervisor
• night auditor
• sales coordinator
• catering coordinator

Did you know Fanshawe consistently ranks high in graduation employment rates among large colleges in Ontario? 

Here are some examples of career opportunities for graduates of Fanshawe’s Hospitality and Tourism Operations Management program:

Hotel Team Member Amazing work opportunities in beautiful 3, 4 & 5 star hotels and resorts around the world in positions such as guest service agents, food and beverage, housekeeping, sales, catering and more!

Resort Staff Play an integral role in maintaining the efficient operation and resort services, such as golf, spa, ski, tours and recreational activities.

Catering Coordinator Provide support for the event planning team while also acting as the point of contact for visitors and guests.

Retirement Residence Service & Rec Team Provides service and recreational support for retirement residences.

Tour Operator & Guide

Customize tour experiences including accommodations, meals, sightseeing and transportation components.

Program coordinator:

Rob Foster Phone: 519-452-4430 x3963

The graduate has reliably demonstrated the ability to

1. Identify, select and utilize financial management principles, including cost accounting, management accounting, and audit practices and procedures.

2. Select and implement the appropriate management theory and operating practices, including the fundamental principles underlying management planning, organizing, directing and controlling in a service-driven industry.

3. Utilize financial operating and statistical reports to assist in intermediate and long-term decision-making.

4. Assess the adequacy of strategic and operational decisions through the application and analysis of appropriate financial indicators.

5. Develop a sound organizational marketing plan.

6. Develop and implement effective customer relations; manage guest problems with empathy and sensitivity.

7. Select and utilize industry-specific and generic software packages relating to operational planning and management.

8. Contribute effectively to the development and implementation of management procedures for the supervision of employees; identify and use appropriate organizational behaviour principles and motivational or team-building techniques to achieve desired performance.

9. Identify, analyze, and work within relevant government legislation and regulations bearing on the hospitality and tourism industry, including occupational health and safety legislation, employment standards and labour relations, and contract law.

10. Maintain service standards and address business needs in an ethical and socially responsible manner.

11. Develop, implement, and revise strategic operational plans for a department or business.

12. Conduct meetings and make formal presentations employing effective public speaking skills and techniques.

Golf and Club Management (Co-op)

Food and Beverage Management (Co-op)

Hospitality - Hotel and Resort Services Management (Co-op)

Academic school, program coordinator:.

Kathy Butler

Transfer Opportunities

Study & Work Abroad

Admission Requirements

• *Applicants may be required to submit a resume and cover letter that includes details of work experience.
• English Language Requirements

Learn More about English Language Requirements

Recommended Personal Preparation

• Above average interpersonal skills
• Ability to work successfully in both an independent and team environment
• Keen interest in cultural diversity
• Aptitude for language study
• Above average English, reading, writing and comprehension skills

Applicant Selection Criteria

Where the number of eligible applicants exceeds the available spaces in the program, the Applicant Selection Criteria will be:

• Achievement in the Admission Requirements

Tuition Summary

London - downtown.

*Total program costs are approximate, subject to change and do not include the health and dental plan fee, bus pass fee or program general expenses.

Contact/Questions

• The Fanshawe Advantage
• What we offer
• Living in London
• Campus Life
• Signature Learning Experiences
• London Campus
• The Good Foundation Inc Theatre
• The Chefs Table
• FAQ for Students
• Continuing Education Courses
• Toronto@ILAC
• Alumni Benefits
• Pathway Quiz
• Pathways Chart
• Getting Started
• eLearning Coordinators
• Build a Custom Viewbook
• Full-Time Programs
• Course Registration
• Continuing Education Programs
• Declare Your Program
• OCT Additional Qualification Courses
• School Within A College
• Chartered Managers Canada (CIM)
• National Payroll Institute (NPI)
• Global Risk Management Institute Inc.
• Home Inspection Certification
• The Canadian Investment Funds
• The Human Resources Professionals Association (HRPA)
• Canadian College of Health Information Management
• MyPath Programs in Huron/Bruce
• MyPath Programs in Woodstock
• MyPath Programs in Simcoe
• Microcredentials
• OntarioLearn
• Graduate Studies
• Online Learning
• Don Crich Skill Trades Accelerator
• Information for Prospective Students
• Preparatory Programs
• Corporate Training
• Pre-Apprenticeship
• Supportive Care Assistant
• Women of Steel
• Access Studies
• Academic Upgrading - Simcoe/Norfolk
• Academic Upgrading - St.Thomas/Elgin
• Academic Upgrading - Woodstock
• Transfer to Fanshawe
• Transfer Within Fanshawe
• Transfer From Fanshawe
• Prior Learning Assessment and Recognition (PLAR)
• Pathways Scholarships
• Course Outlines
• How We Communicate
• Application Timeline
• Admission Process
• Competitive Programs
• Accept Your Offer
• WRIT Frequently Asked Questions
• WRIT Assessment Online
• Placement Injury/Incident Reporting
• Clinical/Field Pre-Placement Process: International Students
• Clinical/Field Pre-placement Health Forms
• How to Register
• Blended Courses: Band 1
• Blended Courses: Band 2
• Blended Courses: Band 3
• Blended Courses: Band 4
• Blended Courses: Band 5
• Blended Courses: Compressed S1
• Blended Courses: Compressed S2
• Online Courses: Compressed S1
• Online Courses: Compressed S2
• Online Courses: Full
• Degree General Education Resources
• Diploma Students: Part-time & Overload — All Courses
• General Education Bands
• External/Internal Credits
• WRIT Place-Out Students
• First Nations, Métis and Inuit Applicants
• Part-Time Tuition Fees
• Ancillary Fees
• International Fee Exemption
• Fee Dates & Payment Options
• Withdrawals & Refunds
• Scholarships
• Schulich Builders Scholarships
• Students with special circumstances
• Financial Literacy
• Canerector Scholars Program
• The Joyce Family Foundation Bursary
• Academic Calendars
• Dates To Remember
• Course Withdrawal Dates
• English Equivalency Assessment
• Employment Ontario Assessment Centres
• Available Programs
• Apply to Better Jobs Ontario
• Grades and Transcripts
• Freedom of Information
• Occupation-specific Language Training (OSLT)
• Bridge Training Programs
• Civilian Military Leadership Pilot Initiative (CMLPI)
• Military-Connected Student in Trades Pilot Project (MCSTPP)
• Contact Admissions
• Health Services
• Student Wellness Centre
• Counselling Services
• Sexual Violence and Support
• Registering with Accessibility
• Alternate Format
• Accommodating Applicants and Students
• Funding Opportunities
• Services for Deaf Students
• Transitions Programs
• Academic Advisors
• Apprentices Learning Supports
• Academic Support Contacts
• Job Seekers
• InSPIRE Mentoring
• Rising Leaders
• Career Exploration Consulting
• Community Career Exploration
• Career Services Workshops
• Career Services FAQ
• Career Services Contacts
• Co-op Structure
• Co-operative Education Contacts
• Community and Career Employment Services - Simcoe/Norfolk
• Career Launcher
• Co-curricular Record
• Pre-Orientation Prep
• Orientation
• International Arrival and Orientation
• Prepare to Learn
• Summer College
• Indigenous Action Plan
• First Nations and Agencies
• Indigenous Acknowledgement
• Indigenous Education Council
• Kalihwíy̲o̲ (Innovation Village)
• Explore the Culture
• Contact Indigenous Learning
• Office of the Ombuds
• Traditional Residence
• Townhouse Residence
• Apply for Residence
• Frequently Asked Questions
• Off-Campus Housing Listings
• Housing Links & Resources
• Fanshawe Student Union
• Campus Security Services
• Food Services
• Retail Services
• Locker Information and Regulations
• The Test Centre
• Positive Space Resources
• Convocation
• Fanshawe International Digital Ambassador
• Fanshawe College Abroad
• Programs and Admission Requirements
• Tuition and Fees
• Document Submission Deadlines
• English for Academic Purposes (EAP)
• University Application
• Entrance Scholarships
• Health Insurance Plan
• International Employment and Co-op Education
• International Centre
• Withdrawal and Refund Policy
• Outbound Exchange Opportunities
• Why Go Abroad
• Inbound Exchange Students
• Outbound Exchange Students
• Other Opportunities Abroad
• Contact Fanshawe International
• About Fanshawe
• Connect with Recruitment
• Online Tools

Hospitality and Tourism Operations Management

Students will develop the knowledge and business skills required to manage the global hospitality industry, with an emphasis on Canadian tourism. There are five semesters, including a paid internship semester, and opportunities to complete industry certificates such as Smart Serve – Beverage Sales & Service Training and Certified Guest Service Professional (CGSP). Students will network with industry partners in hotels, restaurants and tourism organizations, and learn from industry professionals. 

Our Affiliate Partner Programs

InnRoad PMS is an all-in-one, cloud-based hotel management software.

TouchBistro is an all-in-one restaurant management system.

Start Dates

• Admissions Closed

Program Code

• Day Time, Full-Time
• Ontario College Graduate Certificate

Estimated Cost

• $33,322 CAD plus ancillary fees

Post Admissions FAQ >>

Program highlights.

During this two-year, intensive graduate certificate program, students will develop the knowledge and business skills required to manage the fast-paced global hospitality industry, with an emphasis on Canadian tourism.

The program consists of five semesters including a paid internship semester, where students can apply their knowledge in the field. You will have the opportunity to network with industry partners in hotels, restaurants and tourism organizations, and will learn from industry professionals with proven leadership and relevant hospitality experience.

Located steps away from hospitality businesses in our London Downtown Campus, you’ll be surrounded by tourism and hospitality industry partners in a dynamic learning environment. Develop the knowledge and skills to work in hotels, restaurants, tourism and travel companies and retirement residences in North America. Upon graduation, you’ll be prepared for first-line supervisory and management roles.

During this program, students will have the opportunity to complete the following industry certificates:

Wine & Spirit Education (WSET) Prud ‘homme Beer Certification Smart Serve – Beverage Sales & Service Training Certificate in Revenue Management (CRMA) Workplace Hazardous Materials Information System (WHMIS) training Safe Food Handling training Certified Guest Service Professional (CGSP)

Graduates of Fanshawe’s Hospitality and Tourism Operations Management program will find fun and exciting employment opportunities in hotels, resorts, convention centres, restaurants, tourism offices or tour companies, including:

• guest service agent
• guest service supervisor
• restaurant supervisor
• reservation supervisor
• banquet supervisor
• front office supervisor
• food and beverage supervisor
• housekeeping supervisor
• night auditor
• sales coordinator
• catering coordinator

Did you know Fanshawe consistently ranks high in graduation employment rates among large colleges in Ontario?

Here are some examples of career opportunities for graduates of Fanshawe’s Hospitality and Tourism Operations Management program:

Hotel Team Member Amazing work opportunities in beautiful 3, 4 & 5 star hotels and resorts around the world in positions such as guest service agents, food and beverage, housekeeping, sales, catering and more!

Resort Staff Play an integral role in maintaining the efficient operation and resort services, such as golf, spa, ski, tours and recreational activities.

Catering Coordinator Provide support for the event planning team while also acting as the point of contact for visitors and guests.

Retirement Residence Service & Rec Team Provides service and recreational support for retirement residences.

Tour Operator & Guide

Customize tour experiences including accommodations, meals, sightseeing and transportation components.

• 2- or 3-year college diploma or degree • ILAC Pathway 3.3 or IELTS 6.5 with no band less than 6.0 (same for SDS program)

Fanshawe Toronto@ILAC is accepting Duolingo for the programs for 2023-2024. Acceptable language proficiency tests are IELTS, TOEFL, CAEL, PTE, Cambridge English, and Fanshawe College English Language Evaluation (ELE)

Take all of the following Mandatory Courses:

PBRL-6004   Internship Preparation 1

This course will stress the essential employability skills needed to begin a professional career in the Hospitality Industry. Throughout this course the student will develop a professional image as it is an integral element to their career success and to the delivery of quality customer service. Each student will develop a personal career portfolio suitable for employment during their internship semester. A wide range of career specific topics will be discussed which will enhance the student’s ability to gain successful employment and increase their understanding of the importance of developing a career strategy.

BEVR-6001   Beverages, Wines & Spirits

In this course students study the history and production process of beer, wine, spirits and learn how to objectively evaluate these products and market them in a hospitality setting. Students will learn proper techniques to pour, mix and taste various beers, wines and spirits. Successful students will gain industry certification from the Wine and Spirit Education Trust (WSET), one of the world’s leading providers of wine education as well as the Prud’homme Beer (Level 1) certification.

SFTY-1075   Food Safe, Smart Serve & First Aid

This course provides students with basic principles of safe food handling, smart serve and first aid. Students will learn current principles and practices of sanitation and safety, government regulations and sanitation codes. Students will also obtain the requirements needed to implement responsible alcohol service. Lastly students will in learning how to deal with common medical emergencies in the work place with emphasis on recognition of the signs and symptoms of medical emergencies and how to create a safer work environment. Upon successful completion of the certification exams, students will receive certification in Safe Food Handling, Smart Serve and First Aid.

COMM-6026   Language of Hosp. Management in Canada

This course helps students develop the professional communication skills, both oral and written, needed for the hospitality and tourism industry. Students will analyze hospitality business cases to devise effective communication strategies, and produce a variety of documents using terminology and technology appropriate for their workplaces. Other areas of emphasis will include enhancing cross-cultural interpersonal skills, conducting meetings confidently and competently, and maintaining professional, clear, and timely communication in the fast-paced hospitality industry.

TOUR-6008   Canadian Tourism Industry

This course introduces students to the Canadian tourism industry. Students will identify the different consumers of Canadian tourism, and discuss how to market to different types of consumers. Students will explore the different regions of Canada as tourist destinations and develop tourism plans for each region, with emphasis on the natural, cultural, heritage and recreational resources of each region.

FDMG-1115   Service Intro

Food and Beverage Operations are an integral part of the Hospitality and Tourism Industry. This course will introduce students to the operations of a food establishment including; basics of service, point of sales system, floor plans, product knowledge, legal requirements and health and safety regulations. Students will obtain essential industry certifications including Smart Serve and Safe Food Handers.

COMP-6047   Computer Skills

Today’s Hospitality professional requires advanced computer skills. This course provides students with real world applications of practical and advanced skills associated with word processing, spreadsheets, and presentations. Students will also apply technology skills in collaborative sharing platforms, business social media and Desktop publishing to prepare and execute an effective presentation.

ANTH-1012   Cultural Anthropology

Students will learn about fundamental concepts in Cultural Anthropology and how these concepts relate to themselves, and how to reflect upon how to connect anthropological perspectives to Tourism, Hospitality and Culinary Arts. Students will practice applying the theoretical anthropological perspectives to a variety of topics and perform academic research and reporting. This course promotes the understanding of social and cultural behaviours and ideas within larger cultural contexts. This course encourages students to think critically about issues related to indigenous studies, diversity, relationship building and ultimately to their chosen programs of study and as global citizens.

FDMG-3049   Service Practice

Building upon the introduction to food and beverage course in Level 1, students will develop advanced skills for food and beverage operations. Students will explore how teamwork is essential in delivering customer expectations to achieve business goals. Students will explore and apply: service skills, industry terminology, communication and professionalism and brand standards.

HOSP-5001   Hospitality Human Resources Management

The emphasis of this course is to explore the intricacies of the Human Resources Department of a hospitality enterprise, in particular the various acts and legislation governing employers and employees in the province of Ontario. Students will also have an opportunity to explore their own personal management style. Through problem based learning and real life case studies you will explore the avenues to take when handling the numerous demands placed upon supervisors and managers and learn methods of achieving results through responsible supervision and management. We will focus on the importance of employee engagement this course and how positive, progressive management techniques can ensure success at every level of the organization.

HOSP-6004   Accommodations Management

The course is designed to give the student in-depth knowledge of the rooms division. Students will analyze the hotel environment in North America, strategies, tactics, key performance indicators, industry reports, and current trends used today to maximize front office revenue. Students will also develop technical skills using a property management software system.

PHIL-6003   Ethics in Hospitality

This course explores Business Ethics as it pertains to management functions within the Tourism and Hospitality industry. Important issues will be discussed and analyzed to help managers determine the best decision when faced with ethical dilemmas. Important ethical issues will be discussed and debated each week including moral perspectives related but not limited to honesty, integrity, fair decision-making, leadership quality and a commitment to management excellence.

TOUR-6006   North American Tourism

Students will identify customer hospitality needs. Through research, students will recommend North American tourist destinations, create travel arrangements, itineraries and meaningful travel related customer experiences. Students will apply industry terminology to effectively present, sell and service the customer while ensuring compliance with travel regulations.

DEVL-6018   Internship Preparation 2

This course continues to build on skills developed in Internship Preparation I. Students will conduct a job search within the hospitality industry. Portfolio development will continue, with a focus on the sales tools required for conducting a successful job search and developing a strategy that includes employer research, the application process, interview techniques and the acceptance process. Also, there will be a review of worker health and safety.

Level 3 – Internship

Take the following Mandatory Course:

PBRL-6010   Internship

Internship education is a learning method which allows industry proficient students an opportunity to broaden their professional competencies through ongoing mentorship while on the job. Students employed within the Tourism & Hospitality industry will work for a defined period of time, collaboratively with an Internship Coach and Employer partner. This opportunity will see the student setting specific developmental goals, identifying opportunities for growth, evaluating workplace issues and experiences as they pertain to their personal leadership development.

HOSP-6009   Revenue Management

The Hospitality professional must be able to maximize revenue with space and capacities constraints. Students will explore strategies to effectively manage inventories and prices through various channels of distribution. Using case studies and exploring real-time businesses, students will calculate key performance indicators and analyze industry reports to impact long-term revenue goals.

COMM-6019   Advanced Professional Communication

This course focuses on refining and advancing students workplace communication abilities. The advanced communication documents and strategies covered include presentation skills, research skills, business document writing, meeting and management team strategies, business etiquette, and advanced employment communications. Additionally, students learn about interpersonal and intercultural communication (high/low and monochromic/polychromic context) concepts and strategies.

FDMG-6014   Global Perspective of Food & Wine

This course will look at wine from an historical perspective and follow the evolution of its creation and development from a simple nutritious beverage to a religious symbol to a commercial success to a global commodity. It will focus on the historically important growing regions and grapes and its path from the old world to the new world and its importance in today’s world through a culinary and hospitality lens discussing styles, quality and food pairing from local dishes to world cuisine.

MKTG-6021   Marketing for Hospitality Management

The purpose of this course is to provide tourism, hospitality and club management students with an understanding of the basic concepts and processes of marketing in the tourism and hospitality industry. This includes the key elements of strategic marketing, research and implementation, such as customer relationship and behaviors, differentiating, segmentation, positioning and brand, promotion, sales and distribution systems.

FDMG-3050   Service Supervision

In this course, students will be developing the skills to be a supervisor in the hospitality, and food and beverage industry. Modules include effective communication, improving interpersonal skills, decision making, situational adaptation, change management, strategic thinking, business ethics and cross-cultural leadership.

HOTL-6001   Sustainable Facilities

Facilities Management will take the Hotel Management Student into the daily operations of a hotel property. Through the eyes of a Facilities Management team member you will explore facets of successful Housekeeping and Engineering Departments from inventory control, equipment purchase and maintenance to routine cleaning of guest facilities. Topics will also include: energy conservation, grounds keeping and recreation areas with great emphasis placed on health & wellness, safety & security as they pertain to guests and employees.

HOSP-6005   Cost Control for Hospitality Management

This course is designed to introduce the student with techniques (manual and electronic) used to calculate food, beverage and labour costs. The students will also learn to develop budgets, forecast revenues and determine the variances to better understand the financial performance of a hospitality operation. With a managerial focus, students will interpret calculated revenues, costs and variances to improve efficiencies.

MGMT-6111   Global Leadership Strategies

The rapid changes reshaping business today require leaders who stay ahead of the curve. Strategic planning is what separates outstanding organizations from the competition. This course encompasses a major project that demonstrates the core competencies required for tourism and hospitality management as a culmination of courses obtained throughout this program. Students will research, analyze, apply, and develop a strategic business plan with a focus on leadership and entrepreneurial concepts that are applicable to a global marketplace. Working in teams, students will go through the process of creating an innovative business concept and presenting final documentation to industry professionals.

MGMT-6112   Effective Management Strategies

This course is designed to provide students with the skills and knowledge necessary to become an effective manager. Students will explore “organizational behaviour” topics critical to developing effective management skills including but not limited to; motivating staff, building effective teams, managing change in the workplace, performance management, and dealing with diversity. Case studies and exercises will be evaluated to increase students self-confidence and leadership abilities.

MGMT-6104   Sales & Customer Relations

Emerging tourism and hospitality professionals must recognize that customer sales and service skills are key to this very competitive industry. In this course, students will cover the key concepts, fundamental skills and techniques needed to manage customer expectations in the tourism and hospitality industry to create customer-focused priorities.

HOSP-6008   Hospitality Law & Risk Management

In Hospitality Law & Risk Management, students will learn a basic understanding of the Canadian legal system and how that system relates to the Hospitality Industry in terms of exposure to different types of Risk. In addition to understanding this relationship, students will learn how to identify, prioritize, handle and manage Risk.

TOUR-6007   Attractions & Tourism

This course is designed to provide an overview of the areas of the tourism industry that act as tourism generators. The role of events, conferences, attractions, and outdoor adventure and recreation activities will be discussed. This course will also provide information regarding public and private support services that are in place to order to promote the tourism industry.

FDMG-5024   Service Management

A manager in the Food and Beverage industry is challenged on a daily basis with demands from customers, staff and owners. This course will assist students to develop their management skill with an emphasis on operational effectiveness. Students will apply their management with a focus on service operations, promotions, purchasing/receiving, inventory control, special events and financial management.

Contact/Questions

655 Bay Street, Toronto, ON, Canada M5G 2K4

+1 (416) 961-5151

[email protected]

DESIGNATED LEARNING INSTITUTE NUMBER: O271444185572

Quick Links

Student Excellence Program Fees How to Apply Contact Directory

Co-op and Career Services Health & Wellness

Copyright © 2022 Fanshawe Toronto@ILAC

Diploma in Hospitality - Hotel and Resort Services Management (Co-op)

Fanshawe College

Introduction

Program outcome, career opportunities, student testimonials, english language requirements, about the school.

• Ask a Question

Key Information

Campus location

London, Canada

Study format

Tuition fees

CAD 8,497 **

Application deadline

Request info *

Earliest start date

Request info

* equal consideration deadline. After that, we consider applicants on a first-come, first-served basis until programs are full

** total fee for Canadian students. $32,568.44 for international students

Scholarships

Explore scholarship opportunities to help fund your studies.

Travel the world with a career in hotel management! Fanshawe College’s Hospitality - Hotel and Resort Services Management program focuses on hotel administration and operations with hands-on experiences in hotel and resort management at our London Downtown Campus. During this two-year diploma, you’ll learn the ins and outs of hotels and resorts, apply your knowledge in a co-op work experience, and graduate ready for a career in a variety of jobs in hotels and resorts.

Your Learning Experience

In our hotel management courses, you’ll learn hotel and resort management and administration, food and beverage service, guest and reservation management systems, purchasing, and cost control. You’ll also learn the soft skills that can be applied to any customer-facing industry, and hone your business etiquette to prepare you for management positions in hospitality.

Apply your knowledge and gain work experience during a full-time, paid co-op semester in a local hotel or restaurant, or at hotels and resorts across Canada. You may choose to gain a global perspective with our optional semester study abroad opportunity during your second year of studies. Take your studies further by taking Fanshawe’s pathway into the Guest Relations Management - Concierge Specialist program, or other post-graduate programs and degrees such as International Hotel Management at Royal Roads University.

Through this progressive, interactive program, students will prepare for a career in hotel and resort management. Students will explore and learn about all the front-of-house and heart-of-house areas of a full-service hotel or resort operation including management practices, administration, rooms division, and food and beverage services. Students will gain a thorough foundation of national and international markets, exceptional guest service, industry software applications, leadership, cultural diversity, and proactive management skills. Students will have the opportunity to network with industry professionals through guest speakers, hospitality events, industry-related field trips, and extensive work experience. In order to comply with AGCO licensing regulations, students must be at least 18 years of age by the commencement of Level 1 of the program.

Co-op Opportunities

The Hospitality – Hotel and Resort Services Management program offers a cooperative education component, which provides students the opportunity to gain invaluable first-hand work experience within their chosen field. Here are some co-op jobs that have kick-started the careers of some Hospitality – Hotel and Resort Services Management students before even graduating!

Dining Room Service Manager

Supervise, schedule, train, and evaluate servers while managing tables and seating as well as dining room cleanliness and maintenance.

Front of House Management Intern

Gain experience in a global hotel brand at a luxury 5-star resort on a picturesque tropical island.

Guest Services Agent

Maintain sales and customer service functions upholding customer service standards for a cruise line.

Take all of the following Mandatory Courses:

• HOSP-1020 ---- Hotel and Resort Operations
• MATH-1210 ---- Math for Hospitality
• HOTL-1014 ---- Guest Relations
• COOP-1020 ---- Co-operative Education Employment Prep
• COMP-1517 ---- Technology for Hospitality
• WRIT-1042 ---- Reason and Writing 1-Tourism/Hospitality
• FDMG-1144 ---- Food and Beverage Operations
• ANTH-1012 ---- Cultural Anthropology
• ACCT-1104 ---- Accounting Fundamentals
• COMM-3080 ---- Comm for Tourism and Hospitality
• HOSP-3009 ---- Hotel and Resort Operations 2
• HOTL-3015 ---- Guest Relations 2
• FDMG-3055 ---- Food and Beverage Operations 2
• TOUR-1015 ---- Tourism Recreation and Leisure
• HOTL-1018 ---- Accommodations Management

General Education - Take a 3-credit General Education elective course.

• HOSP-1021 ---- Sustainable Facilities Management
• HOTL-5002 ---- Revenue Management
• MGMT-3103 ---- Organizational Management
• HOTL-3016 ---- Purchasing and Cost Control
• HOTL-3017 ---- Residence Management
• MKTG-1113 ---- Marketing and Social Media
• ECON-3008 ---- Global Economics
• LAWS-3058 ---- Law and Risk Management
• HOTL-3012 ---- Catering and Events
• FINA-3048 ---- Financial Mgmt and Analysis
• DEVL-1062 ---- Career Development
• HOTL-3018 ---- Strategic Hotel Management
• MGMT-3104 ---- Human Resources for Hotel

General Education - Electives

Take 3 General Education Credits - Normally taken in Level 3

Program Residency

Students Must Complete a Minimum of 22 credits in this program at Fanshawe College to meet the Program Residency requirement and graduate from this program

• Support an industry and workplace service culture by adopting a positive attitude and professional decorum, accommodating diverse and special needs, and contributing as a team member.
• Deliver customer service and solutions that anticipate, meet, and/or exceed individual expectations, as well as organizational expectations, standards, and objectives.
• Use marketing concepts, market research, social networks, sales and revenue management strategies, relationship management skills, and product knowledge to promote and sell hospitality services, products, and guest experiences.
• Apply business and revenue models as well as basic accounting, budgeting, financial and administration skills to support the effective management and operation of a variety of organizations delivering hospitality services and products.
• Comply with relevant organization and workplace systems, processes, policies, standards, legal obligations, and regulations, and apply risk management principles, to support and maintain efficient, safe, secure, accessible, and healthy hospitality operations.
• Use appropriate technologies to enhance the quality and delivery of hospitality services, products, and guest experiences and to measure the effectiveness of hospitality operations.
• Keep current with hospitality trends and issues, and interdependent relationships in the broader tourism industry* sectors to improve work performance and guide career development.
• Use leadership, teamwork, conflict, and relationship management skills and tools, as well as knowledge of organizational behavior, labor relations, employment standards, and human rights to contribute to a positive work environment.
• Respond to issues and dilemmas arising in the delivery of hospitality services, products, and guest experiences by using and promoting ethical behavior and best practices of corporate social responsibility and environmental sustainability.

The passionate, hardworking, innovative, and goal-oriented graduates of Fanshawe’s Hospitality – Hotel and Resort Services Management (Co-op) program will find exciting career paths into supervisory and management positions supporting hotels, resorts, entertainment facilities, cruise ships, casinos, and retirement residences around the world.

Here are some examples of career opportunities for graduates of Fanshawe’s Hospitality – Hotel and Resort Services Management (Co-op) program:

Operations Consultant

Collaborate with leading hotel owners and management companies to experience diverse functional areas within the hospitality industry.

Beach Resort Director of Operations

Develop strategies to help a leadership team maximize revenue and profitability while ensuring excellent guest services are provided at a resort.

Assistant Resort Manager

Assist with day-to-day operations, maintenance, and staff of a resort.

Certify your English proficiency with the Duolingo English Test! The DET is a convenient, fast, and affordable online English test accepted by over 4,000 universities (like this one) around the world.

Similar Courses

Bba in global hospitality management.

• Thon Buri, Thailand
• Pattaya City, Thailand

B.A. Hospitality Management

Bba with major in hospitality management.

• North Ras Al Khaimah, United Arab Emirates

• Scholarships
• Job Opportunities
• Virtual Tours

Programs to Consider

Related career(s), fanshawe college, hospitality - hotel & resort services management, program information, admission requirements.

* We make every attempt to provide accurate information on prerequisites, programs, and tuition. However, this information is subject to change without notice and we highly recommend that you contact the school to confirm important information before applying.

• About StudyinCanada.com
• Meet the Team
• Our Partners
• Privacy Policy
• The SchoolFinder Group

SchoolFinder.com

ScholarshipsCanada.com

• GradSchoolFinder.com
• Career-College.com
• LanguageSchoolFinder.com
• Books4Exchange.com
• SchoolFinderGroup.com
• Let's Connect
• Advertise with us
• School Administrator

Your StudyinCanada login gets you access to the whole platform!

Get matched to schools and programs, request information and learn more about career paths.

Get instantly matched to scholarships, receive deadline alerts, and find advice on scholarship applications.

Your browser does not have JavaScript enabled. Please enable JavaScript to access StudyinCanada.com. Feel free to contact us at [email protected] if you continue to experience technical difficulties.

Hospitality and Tourism Management courses

Fanshawe college.

• World Rank : -
• Visit Website

Popular Courses

• Accounting & Finance
• Computer Science & IT
• Biomedical Science

Hospitality And Tourism Operations Management in Fanshawe College

• Duration : 2 Years
• Intake : September, January, May
• Level : Certificate
• Tuition & fees : $ 14,400 CAD Per Year
• IELTS : 6.5

About Hospitality And Tourism Operations Management in Fanshawe College

Please note: Hospitality and Tourism Operations Management, THM1, is open to international students only.

Designed for university and college graduates seeking a career in the tourism and hospitality sector, this program will focus on applied knowledge in the field of hospitality operations within a global economy, encompassing the planning and management of hospitality businesses of varying size and complexity.

You will apply critical thinking, multitasking, and problem-solving skills in demand by the hospitality industry. Analytical and collaborative problem solving skills will be developed through the use of authentic case studies with leading industry partners and relevant industry technology.

Practical hands-on training will develop your customer service and supervisory skills in our fine dining restaurant  The Chef's Table  and quick service delicatessen Olive Oyle's Deli. You will apply teamwork and leadership skills, create strategies for supervising, motivating employees, and work as a team to achieve the goals and objectives of the hospitality workplace.

Graduates will have developed business and management skills applicable to various hospitality sectors including accommodations, food and beverage, guest services and tourism. You will be equipped with the knowledge and skills required to assume first-line supervisory and management positions in the evolving fast-paced rewarding world of the hospitality industry.

Features and benefits:

Earn while you learn  - this program includes a four-month paid work term within the Canadian Hospitality and Tourism industry.

Pathway to Canada  - this two-year program may lead to a longer work permit for international students (of up to three years in Canada).

Management experience  - this program is unique in that you develop both extensive knowledge of the hospitality and tourism industry as well as a strong skill set in management.

Career Opportunities

Graduates of this program will find employment in a variety of disciplines from the hospitality industry including: Hotels, Resorts, Convention Centers, Restaurants, Tourism Office and Tour Companies. Job titles for potential graduates may include Guest Service Agent, Guest Service Supervisor, Restaurant Supervisor, Reservation Supervisor, Banquet Supervisor, Front Office Supervisor, Food & Beverage Supervisor, Housekeeping Supervisor, Night Auditor, and Sales Coordinator.

Academic qualification equivalents

• A College Diploma, or College Advanced Diploma, or College Graduate Certificate or bachelor's degree.

English language requirements (one of the below):

IELTS: International English Language Testing System (IELTS) Academic test with an overall score of 5.5  - 7.0 with no score less than 5.0 - 6.5 in reading and listening and a score of 7.0 in writing and speaking, with test results within the last two years Please note, some Whitireia degree level programmes require a higher level of English language competence. 

TOEFL iBT :Test of English as a Foreign Language (TOEFL) test with a minimum score of 60 - 100for the Internet-based test (iBT), with test results within the last two years

PTE: Pearson Test of English Academic (PTE) with a minimum score of 40 - 65, with test results within the last two years

Top Programs in Fanshawe College

Fanshawe college tuition fee/cost of attendance.

To provide prospective students an indication of the minimal account balance required before applying for admission to Fanshawe College, the anticipated cost of expenditures is as follows:

Tuition fee

The cost of tuition varies depending on the length and difficulty level of each programme offered at Fanshawe College. However, the average anticipated cost is as follows:

International Applicants:  2,135 to 12,450 USD.

Domestic Applicants:  1,035 to 4,590 USD.

Other Expenses including textbooks, housing, food, entertainment, among others:  7,600 to 9,120 USD.8

Know more about Studying in Canada

Fees components - (1st year fees and expense).

Tuition & fees :

• Get help from an expert Fill out details below for your FREE consultation

Hospitality and Tourism Operations Management (THM1)

Credential :

Graduate Certificate

Tuition fee :

8353.25 / Semester (CAD)

Is highly competitive :

Hospitality Management

Undergraduate

Instruction language :

Application Fee :

London Downtown

Intake and availability

Program overview

Take your career in hospitality and tourism management to the next level with Fanshawe’s post-graduate certificate Hospitality and Tourism Operations Management program. Through a combination of coursework and internship, students are prepared for a successful career in a variety of jobs in the hospitality and tourism industry. Upon successful completion of this program, students may be eligible to apply for a 3-year work permit in Canada.

Academic requirements

A Two- or Three-Year College Diploma, or a Degree OR Acceptable combination of related work experience and post-secondary education as judged by the College to be equivalent to the above

English requirements

Loading reviews....

We use cookies to ensure you have the best browsing experience on our website. By using our site, you acknowledge that you have read and understood our Terms of service & Privacy policy .

Hospitality - Hotel and Resort Services Management (Co-op)

Canada / london, ontario.

• Level : Diploma
• Institution : Fanshawe College
• Deadline for application : 18 Mar 2022
• Registration Fee : CAD100
• Tuition Fee : CAD7,233 / Per Semester
• Duration : 4 Semesters (2 Years)
• Language Requirements : International Certificate in English at C1 level

Description

Through this progressive, interactive program, students will prepare for a career in hospitality management. Students will explore and learn about all the front of house and heart of house areas of a full service hotel or resort operation including: management practices, administration, rooms division and food and beverage services. Students will gain a thorough foundation of national and international markets, exceptional guest service, industry software applications, leadership, cultural diversity and proactive management skills. Students will have the opportunity to network with industry professionals through guest speakers, hospitality events, industry related field trips and extensive work experience.

General Requirements

-High School/Secondary Education Diploma -High School/Secondary Education Transcript/Marksheets

Language Requirements

-TOEFL iBT or TOEFL iBT Home Edition: 79 -IELTS Academic: Overall score of 6.0 with no score less than 5.5 in any of the four bands -CAEL: Overall score of 60 with no score less than 50 in any of the four bands. score of 80 in listening -PTE Academic: Minimum score of 53 -Cambridge English Test (FCE/CAE/CPE): with an overall score on the Cambridge English Scale of 169 with no language skill less than 162 -ELE: Minimum score of 70% in all sections of the test for most programs. -Fanshawe College ESL4/GAP5 students: Minimum grade of 80% in ESL4/GAP5 Level 8, 75% in ESL4/GAP5 Level 9, or 70% in ESL4/GAP5 Level 10

Let us help you in a few steps

Studying in another country is often the beginning of a new life. USA, Canada and the UK are the most popular destinations for international students. Western and Central European countries are closing the gap by offering high quality programs at more affordable prices and flexible rules to access the labor market. Univerna co-operates with prominent educational institutions all over the world.

• Czech Republic
• Switzerland
• United States of America

Your nationality and country of residence may play an important role during your program and visa application process. We know the invisible criteria and will help you once you start your application process with us.

Most institutions require a proof of your language proficiency. Students often start with a preparation program to improve their language skills in line with the program requirements and obtain a certificate.

Educational institutions offer a huge variety of programs in a wide range on different study levels from short term certificates to PhD programs.

Estimated budget for your study are shown below according to your interest. In many cases there are possibilities to work during your study. In order to be on the safe side you should be prepared to cover your first year from your savings. In some cases a proof of your financial capability may be required.

Tuition Fee Per Semester

Other expenses.

Please check below the available study programs that fit you best. Mark the programs of your choice and click apply now. You can apply for more than one program. Our fee per application is only EUR 49.90. You will get full professional advice and hands-on support from our experts on our online platform. Experts will guide you through your application process and give you ongoing advice to maximize your chances of being accepted. You will have support with everything you need from accommodation to your flight reservation as well as local pick-up and transfer for free. Your program choice is not final when you click on Apply Now. It is the beginning of your application journey with us. You may decide by yourself or our advisors may suggest you to apply for another program to maximize your chances of success.

Program Name

Terms & Conditions

These terms and conditions outline the rules and regulations for the use of online services provided by univerna ltd on the website univerna.com. by accessing this website, we assume that you accept these terms and conditions. do not continue to use univerna.com if you do not accept all of the terms and conditions stated on this page. the following terminology applies to these terms and conditions, privacy statement and disclaimer notice and all agreements: “client”, “you” and “your” refers to you, the person logging in to this website and compliant to the company's terms and conditions. “the company”, “ourselves”, “we”, “our” and “us”, refers to our company. “party”, “parties”, or “us”, refers to both the client and ourselves. all terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the client in the most appropriate manner for the express purpose of meeting the client's needs in respect of provision of the company's stated services, in accordance with and subject to, prevailing law of england and wales. any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same., we employ the use of cookies. by accessing univerna.com, you permit us to use cookies in agreement with univerna's privacy policy. most interactive websites use cookies to retrieve the user's details for each visit. cookies are used by our website to enable the functionality of certain areas to make it easier for people, visiting our website. some of our affiliate/advertising partners may also use cookies., unless stated otherwise, univerna and/or its licensors own the intellectual property rights for all material on univerna.com. all intellectual property rights are reserved. you may access this from univerna.com for your own personal use, subjected to restrictions set in these terms and conditions., ·          republish material from univerna.com, ·          sell, rent or sub-license material from univerna.com, ·          reproduce, duplicate or copy material from univerna.com, ·          redistribute content from univerna.com, parts of this website may offer an opportunity for users to post and exchange opinions and information in certain areas of the website. univerna does not filter, edit, publish or review these comments prior to their presence on the website. comments do not reflect the views and opinions of univerna, its agents and/or affiliates. comments reflect the views and opinions of the person who post their views and opinions. to the extent permitted by applicable laws, univerna shall not be liable for the comments nor for any damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the comments on this website. univerna reserves the right to monitor all comments and to remove any comments which can be considered inappropriate, offensive or causes breach of these terms and conditions., ·          you are entitled to post comments on our website and have all necessary licenses and consents to do so;, ·          your comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;, ·          your comments do not contain any defamatory, libellous, offensive, indecent or otherwise unlawful material which is an invasion of privacy, ·          your comments will not be used to solicit, promote business, custom, present commercial activities or unlawful active, you hereby grant univerna a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your comments in any and all forms, formats or media., the following organizations may link to our website without prior written approval:, ·          government agencies;, ·          search engines;, ·          news organizations;, ·          online directory distributors may link to our website in the same manner as they hyperlink to the websites of other listed businesses; and, ·          system wide accredited businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our web site., these organizations may link to our home page, to publications or to other website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site., we may consider and approve other link requests from the following types of organizations:, ·          commonly-known consumer and/or business information sources;, ·          dot.com community sites;, ·          associations or other groups representing charities;, ·          online directory distributors;, ·          internet portals;, ·          accounting, law and consulting firms; and, ·          educational institutions and trade associations., we will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavourable to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of company name; and (d) the link is in the context of general resource information., hese organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site., approved organizations may hyperlink to our website as follows:, ·          by use of our corporate name; or, ·          by use of the uniform resource locator being linked to; or, ·          by use of any other description of our website being linked to that makes sense within the context and format of content on the linking party's site., no use of company name's logo or other artwork will be allowed for linking absent a trademark license agreement., without prior approval and written permission, you may not create frames around our webpages that alter in any way the visual presentation or appearance of our website., we shall not be hold responsible for any content that appears on your website. you agree to protect and defend us against all claims that is arising on your website. no link(s) should appear on any website that may be interpreted as libellous, obscene, criminal, which infringes, otherwise violates, advocates the infringement or other violation of any third party rights., we reserve the right to request that you remove all links or any particular link to our website. you approve to immediately remove all links to our website upon request. we also reserve the right to amend these terms and conditions and it's linking policy at any time. by continuously linking to our website, you agree to be bound to and follow these linking terms and conditions., if you find any link on our website that is offensive for any reason, you are free to contact and inform us at any moment. we will consider requests to remove links but we are not obligated to do so or to respond to you directly. we do not guarantee that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date., to the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. nothing in this disclaimer will:, ·          limit or exclude our or your liability for death or personal injury;, ·          limit or exclude our or your liability for fraud or fraudulent misrepresentation;, ·          limit any of our or your liabilities in any way that is not permitted under applicable law; or, ·          exclude any of our or your liabilities that may not be excluded under applicable law., the limitations and prohibitions of liability set in this section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty., as long as the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature., privacy policy, v our commitment to your privacy:, at univerna we are committed to protecting the privacy of our potential and existing customers and partners. the univerna privacy policy (the “privacy policy”) applies to all personal data (as defined below) processed by us, including personal data collected or submitted through our website, our official social media pages or through other channels online and offline as further described below. if you cannot, or will not, provide us with the personal information we reasonably require, we may be unable to provide you with the information, goods or services you have requested., this privacy policy will inform you as to how we look after your personal data when you visit our website or contact us otherwise (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you., v what data do we collect, univerna collects personal data or pieces of information that could allow you to be identified, such as:, ·          name, contact and address details (e.g. postal and email address, telephone number), ·          birth date, gender, nationality, marital status, id and passport details, picture, ·          account information (e.g. user name, profile picture, or social media account id, user name, password, ip address, browser and device data, information collected through cookies, pixel tags and other technologies, server log file data, application usage data and location data etc.), ·          preferences (e.g. institutions, educational courses, accommodation), ·          your educational background, ·          any other information that might be required from time to time by our service partners we are cooperating with in order to provide you with dedicated services such as insurance, accommodation, flight, travel, communications, banks, immigration office etc., at the moment we do not collect, store your credit card information or other sensitive financial data such as your bank account details. each time you make an online payment at univerna, your credit card information gets transferred directly to our service providers, our partners or their service providers, who are eligible and authorized to securely handle such sensitive information according to international standards and regulations.  , v sensitive data:, we do not generally seek to collect any sensitive personal data for our purposes. sensitive personal data is data related to racial or ethnic origin, political opinions, religious or philosophical beliefs, health or medical condition, criminal background or trade union membership. in certain situations, this might however be necessary (for example in order to provide you with the services and products you have ordered and in relation to services to our partners or to comply with applicable laws).  , v how do we collect your data, you directly provide univerna with most of the data that we collect during the process of using our services, either by providing the information directly to us or by acting in a manner that provides us with the information., for example:, ·          we collect personal data from you when you search for different services on our web site, contact us by email, chat, text, phone, social media, subscribe to our newsletter, register as a user, provide data through the online application process for our service via email or offline, via our customer service, enroll in a service or product., ·          we collect your personal data when you voluntarily complete a customer survey or provide feedback on any of our message boards or via email., ·          we collect your personal data through cookies. cookies allow a web server to transfer data to a computer or device for record keeping and other purposes. if you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to decline the use of cookies. for detailed information about the cookies we use and the purposes for which we use them, please see our cookie policy below., we may also receive your data indirectly from our corporate affiliates, business partners, assistance providers or claim handlers., we may receive personal data from other parties in conjunction with your course/program, accommodation, travel, including but not limited to:, ·          business partners, such as local sales agents that promote the sales of our services in your country of residence., ·          claims handlers who receive information about your insurance claims in case of an insurance situation., ·          other sources such as public databases; joint marketing partners such as marketing agencies or providers of software and services for digital marketing automation and analytics; social media platforms, including but not limited to; facebook, instagram, snapchat, musically, linkedin, twitter, youtube and messenger services such as whatsapp or facebook messenger., v how will we use your data, univerna collects your data so that we can process and follow up your application and other ordered services as well as to manage your account., we will retain your service history and usage details of the services you have previously purchased to make suggestions to you for other services and products which we or our partners believe you might also be interested in., once you apply through our site, you agree that we will share your data with our partner companies (such as educational institutions, travel service providers, accommodation providers, insurance companies etc.) in order to offer you their dedicated services or products and provide the services you have purchased., when univerna processes your application service order, it may send your data to, and also use the resulting information from credit reference agencies to prevent fraudulent purchases. please note that any information that you provide to our partner companies is governed by the applicable third party’s privacy policy, and not by this privacy policy. we have no control over, and shall not be held responsible for any third party’s use of information that you provide through the use of this functionality.  , v how do we store your data, univerna securely stores your data, using appropriate organizational, technical and administrative measures to keep the personal data under our control, accurate and up-to-date, as well as to protect the personal data against unauthorized or unlawful processing and the accidental loss, destruction or damage of the personal data. we will only keep your personal data for as long as it is necessary for the purposes for which it has been collected or in accordance with time limits stipulated by law and market practice, unless further retention is necessary for compliance with a legal obligation or for the establishment, exercise or defence of legal claims or unless a specific time period has been communicated. we will keep limited parts of your personal data which are necessary for marketing purposes until you withdraw your consent, but in no event for longer than 10 years after your last completed service or delivery of product., v legal justification for processing your data:, we base our right to collect and use your personal data on the need to do so in order to provide you with the services or products that you have ordered or might be interested to order from us, or when there is a legitimate interest for us (i.e. the service provider) to use your personal data, such as for the marketing of services or products similar to the one(s) you have already purchased from that same legal entity., v marketing, univerna would like to send you information about services and products of ours that we think you might be interested in, as well as those of our partner companies. if you have agreed to receive marketing, you may al ways opt out at a later date.  , v how to unsubscribe, if at any time you wish to stop receiving marketing or other communications from us, you can use the unsubscribe link in the mail you received earlier or let us know by using the “contact us” section. in your request, please indicate that you wish to stop receiving marketing emails from us. please note that changes may not be effective immediately. we will endeavour to comply with your request(s) as soon as reasonably practicable.  , v what are your data protection rights, univerna would like to make sure that you are fully aware of all your data protection rights. every user is entitled to the following:, ·          the right to access – you have the right to request copies of your personal data from univerna. we may charge you a reasonable fee for this service., ·          the right to rectification – you have the right to request that univerna corrects any information you believe is inaccurate. you also have the right to request univerna to complete the information you believe is incomplete., ·          the right to erasure – you have the right to request that univerna erases your personal data, under certain conditions., ·          the right to restrict processing – you have the right to request that univerna restricts the processing of your personal data, under certain conditions., ·          the right to object to processing – you have the right to object to univerna’s processing of your personal data, under certain conditions., ·          the right to data portability – you have the right to request that univerna transfers the data that it has collected to another organization, or directly to you, under certain conditions., cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. when you visit our websites, we may collect information from you automatically through cookies or similar technology., v how do we use cookies, at the moment our company uses cookies (if any) that are indispensable in order to assure proper functioning of our web site and the services we provide online. in the future we may apply cookies in a range of ways to improve your experience on our website, including:        , ·          keeping you signed in, recognize you on our website and remember your previously selected preferences as well as to understand how you use our website such as your language and program preferences, your location etc. a mix of first-party and third-party cookies may be used.        , ·          collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your ip address. our company may sometimes share some limited aspects of this data with third parties for advertising purposes. we may also share online data collected through cookies with  our advertising partners. this means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.  , v how to manage cookies:, you can set your browser not to accept cookies. and you can also use browser functionality to remove cookies from your browser. however, we shall introduce a cookie selector in the future when we decide to use cookies that are not strictly necessary for the proper functioning of our web site.  , v privacy policies of other websites:, our website contains links to other websites. our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy., v changes to our privacy policy:, our privacy policy may change from time to time. we will not significantly reduce your rights under this privacy policy without informing you. we will post any privacy policy changes on this page and, prior to implementing such changes, we will provide a more prominent notice. where required by law, we will seek your prior consent to any change. this privacy policy was last updated on 3/dec/2020., v how to contact us:, if you have any questions about univerna’s privacy policy, the data we hold on you, or would like to exercise one of your data protection rights, please do not hesitate to contact us using our contact form on our web site.  , v how to contact the appropriate authority:, if you have complaints about our handling of your personal data, you have the right to contact the supervisory authority in the country where you live..

• Skip to main content
• North America
• Travel and Hospitality
• Hospitality
• Fanshawe College

You've reached your limit of 10 Favourites

Ontario College Graduate Certificate in Hospitality and Tourism Operations Management Fanshawe College " class="blu_btn vst_lnk visit_up" id="visitWebLinkId" onclick="ga('send','event', 'Interaction', 'Webclick', 'Fanshawe College>' ,1, {'nonInteraction': 1});cpeWebLinkClick(this,'290408','416286','32','99327','N','3','56176916','Fanshawe College','M,M6','M,M6','1','13');gaInsightLog(this,'290408>','416286','Canada','99327','N','null','null');GAForCkieOnFormSubmit('Visit Website','Course Details');" target="_blank" rel="noopener" href="https://www.hotcoursesinternational.com/study/cpe-track.html?url=https%3A%2F%2Fwww.fanshawec.ca%2Finternational%3Futm_source%3Dhotcoursesinternational%26utm_medium%3Dreferral%26utm_campaign%3Dhotcourses">

Study options.

• International

What will I learn?

Take your career in hospitality and tourism management to the next level with Fanshawe’s post-graduate certificate Hospitality and Tourism Operations Management program. Through a combination of coursework and internship, students are prepared for a successful career in a variety of jobs in the hospitality and tourism industry. Upon successful completion of this program, students may be eligible to apply for a 3-year work permit in Canada.

Your Learning Experience: This two-year Ontario College Graduate Certificate program in Hospitality and Tourism Operations Management is designed for university and college graduates seeking a career in the tourism and hospitality sector. The program will focus on hospitality operations within a global economy, encompassing leadership, management, and operations of hospitality and tourism businesses of varying sizes and complexity; The program consists of five semesters including a paid internship semester, where students can apply their knowledge in the field. You will have the opportunity to network with industry partners in hotels, restaurants and tourism organizations, and will learn from industry professionals with proven leadership and relevant hospitality experience; Located steps away from hospitality businesses in our London Downtown Campus, you’ll be surrounded by tourism and hospitality industry partners in a dynamic learning environment. Develop the knowledge and skills to work in hotels, restaurants, tourism and travel companies and retirement residences in North America. Upon graduation, you’ll be prepared for first-line supervisory and management roles; During this program, students will have the opportunity to complete the following industry certificates:

Which department am I in?

Full time (75 weeks).

Please check with institution

*Price shown is for indicative purposes, please check with institution

6 May 2024, 4 September 2024

Toronto Campus

920 Yonge Street,

Ontario (ON),

M4W 2J2, Canada

London Downtown Campus

137 Dundas Street,

N6A 1G2, Canada

Entry requirements

For international students.

Applicants must have a Two- or Three-Year College Diploma, or a Degree OR Acceptable combination of related work experience and post-secondary education as judged by the College to be equivalent to the above.

Applicants whose first language is not English will be required to demonstrate proficiency in English by one of the following methods:

A Grade 12 College Stream or University Stream English credit from an Ontario Secondary School, or equivalent, depending on the program's Admission Requirements

Test of English as a Foreign Language (TOEFL) test with a minimum score of 88 for the Internet-based test (iBT), with test results within the last two years.

International English Language Testing System (IELTS) Academic test with an overall score of 6.5 with no score less than 6.0 in any of the four bands, with test results within the last two years.

Pearson Test of English Academic (PTE) with a minimum score of 59, with test results within the last two years.

*There may be different IELTS requirements depending on your chosen course.

About Fanshawe College 4 Reviews

90.3% of Fanshawe graduates find employment within 6 months of graduation, and 85.8% of employers are satisfied with their performances.

• One of Ontario's largest colleges, offering 200 programs
• Scenic campus set across 100 acres in the “Forest City”
• High student satisfaction for education quality (KPIs)
• Strong ties with leading industries and organizations

Programs & Courses

• Fanshawe Home
• Pathways & Credit Transfer
• Search Pathways

Search Results

NOTE: We make every effort to reflect the most current pathway information, however, it may be subject to change. Some pathways are arranged directly between Fanshawe and the partner institution, others are provincial arrangements determined solely by the destination institution. Please contact the institution you're planning to attend to confirm pathway details and eligibility.

1001 Fanshawe College Blvd. London, Ontario

Tel: 519-452-4430 Fax: 519-454-4420

• About Tourism London
• Culture & Entertainment Tourism
• London Music Office
• Sport Tourism
• View us on Facebook
• View us on Twitter
• View us on Instagram
• View us on YouTube
• View us on Linkedin

Things to Do in London

• Arts & Culture
• Breweries, Distilleries & Wineries
• Music & Entertainment
• Parks & Nature
• Shopping & Retail
• Spas & Wellness
• Sports & Recreation
• Tours, Experiences & Workshops

Fun in the Sun: Summer Stay and Play Packages in London, Ontario

Top Spots for Fine Dining in London, Ontario

A Work of Art: London Ontario's Gallery Scene

Seize the Spring: May and June Festivals You Don't Want to Miss

Events in london.

• Search for Events
• Featured Events
• Events this Week
• See All Events
• Submit Your Event

Tommy Youngsteen - Fleetwood Mac 'Rumours'

Aeolian Hall Musical Arts Association

Grace, 2 - Celebrating The Tragically Hip

London Symphonia: An Elegant Fire

RCAF 100th Anniversary

• Food & Drink
• Places to Stay
• City of London
• UNESCO City of Music
• Accessibility
• Tourism London's Welcome Centres
• Getting To & Around London
• Maps & Guides
• Getaway Packages
• Search our site:

Popular Searches:

• london music hall
• food trucks
• Wedding Expo
• Disney on ice
• London Knights
• Search Menu
• Search our site: Reset

Fanshawe College, The School of Tourism, Hospitality and Culinary Arts

130 Dundas Street • London, ON N6A 1G2

• Bakeries & Sweet Treats
• Casual Dining
• North London

Fanshawe College is the fifth largest college in Southwestern Ontario offering a broad range of programs from general interest courses, to apprenticeships, Ontario College Diplomas and Applied Degrees. The School of Tourism & Hospitality has been the cornerstone of the College for over 30 years offering an impressive array of programs that reflect the diversity that makes up the Tourism Sector in Canada and around the world.  Our programs at Fanshawe draw students to our community from a geographically widespread catchment area, including London, across the province and internationally.

The Chef's Table   [email protected] is our new restaurant located at our  new campus location at 130 Dundas Street in downtown London, Ontario – The Chef's Table at Fanshawe College.  The Chef's Table at Fanshawe College is a restaurant and café...

• Offering a fun, relaxing and inviting atmosphere;
• Serving locally sourced food with a sustainable focus and international flavours;
• Delivering outstanding guest experience and service.

The Chef's Table at Fanshawe College will also provide hands-on learning opportunities for students of Fanshawe's  School of Tourism, Hospitality and Culinary Arts.

Imagine Dragons - Mercury World Tour

Visit Website

519-452-4430

follow Fanshawe College, The School of Tourism, Hospitality and Culinary Arts:

Back to listings

What's Nearby

• Food & Drink
• Things to Do

Thaifoon Restaurant

120 Dundas Street

0.0 km away

Billy's Deli Restaurant

113 Dundas Street West

0.1 km away

FitzRays Restaurant and Lounge

110 Dundas St.

The Squire Pub & Grill

109 Dundas Street

420 Talbot Street

Marienbad Restaurant & Chaucer's Pub

122 Carling St.

David's Bistro

432 Richmond Street

441 Richmond Street

Jewel of India

390 Richmond Street

Hunter & Co.

349 Talbot Street

0.2 km away

Hotel Metro

32 Covent Market Place

Executive Accommodations

P.O. Box 491

0.6 km away

DoubleTree by Hilton London Ontario

300 King Street

Delta Hotels by Marriott London Armouries

325 Dundas Street

0.7 km away

Sandman Hotel & Suites London Downtown

374 Dundas Street

0.9 km away

Woodfield Walk Rentals

435 Colborne Street

Just Like Home Furnished Suites

382 Dufferin Avenue

Residence Inn By Marriott London Downtown

383 Colborne Street

1.0 km away

The Park Hotel London

242 Pall Mall Street

Idlewyld Inn & Spa

36 Grand Avenue

1.4 km away

Seven Sisters Ritual Apothecary

129 Dundas Street

Uber Cool Stuff

122 Dundas Street

Of The Earth Co.

130 King Street

Michael Gibson Gallery

157 Carling Street

Original Kids Theatre Company

The Tea Haus

130 King Street (Covent Garden Market - upstairs)

Downtown London

123 King Street

Covent Garden Market

130 King Street (corner of King and Talbot)

David E. White

One Richmond Row - 517 Richmond Street

Main Office Chilton Hall, Room 331

Mailing address: 1155 Union Circle #311100 Denton, TX 76203-5017 940-565-2436 Fax: 940-565-4348

Web site: cmht.unt.edu  

Jana Hawley, Dean Jiyoung Kim, Associate Dean Faculty      

The mission of the College of Merchandising, Hospitality and Tourism is to transform learning, research and engagement for a global experience economy. Our vision is to lead the paradigm shift in learning and research of digitally networked, sustainable and socially responsible products and services for empowered consumers in the global economy.

Academic advising

Information regarding academic matters is available in the office of the CMHT dean. Advising for entering freshmen and transfer students is available from academic advisors in the College of Merchandising, Hospitality and Tourism. The advising staff answers questions concerning degree audits, application of transfer credit, general academic requirements, policies and procedures and application for graduation, and assists students in the selection and sequencing of courses.

Degree requirements and the University Core Curriculum

Occasionally a course required for a degree may also satisfy a requirement of the University Core Curriculum. In addition to taking the required course, a student may elect to take a different course from among those available to fulfill that core requirement; doing so, however, may add to the total number of hours required for the degree. Students who have questions regarding degree and core requirements should consult their academic advisor.

Bachelor of Science

The College of Merchandising, Hospitality and Tourism offers the Bachelor of Science degree with majors in consumer experience management, digital retailing, event design and experience management, hospitality management, and merchandising (with concentrations in fashion merchandising or furniture and décor). The college also offers teacher certifications in Family and Consumer Sciences and in Hospitality, Nutrition and Food Science.

Degree audit

Each student should have a degree audit prepared by the College of Merchandising, Hospitality and Tourism advising office. This degree audit should be made by the end of the freshman year. Transfer students should have degree audits prepared during their first term/semester at UNT.

The minor requires at least 18 hours, including 6 advanced. To receive a minor in any of the Merchandising and Digital Retailing or Hospitality and Tourism Management programs, a grade of C or above must be earned in each College of Merchandising, Hospitality and Tourism course completed in residence or transferred to UNT.

Scholarships

The College of Merchandising, Hospitality and Tourism offers a number of endowed scholarships to undergraduate and graduate students. Information about CMHT academic scholarships may be obtained at cmht.unt.edu/cmht-competitive-scholarship .

Completed scholarship applications are due February 1 in the office of the Dean of the College of Merchandising, Hospitality and Tourism. A minimum GPA of 3.0 is required for academic awards, unless otherwise noted. To keep a scholarship, a student must maintain:

• 3.0 GPA each term/semester and 3.0 overall GPA;
• status as a major in the College of Merchandising, Hospitality and Tourism, taking required courses on degree audit and enrolling in at least two College of Merchandising, Hospitality and Tourism classes per term/semester;
• full-time status (i.e., 12 credit hours for undergraduate students and 9 credit hours for graduate students).

Accreditation

The hospitality management program is accredited by the Accreditation Commission for Programs in Hospitality Administration (ACPHA) (P.O. Box 400, Oxford, MD 21654; 410-226-5527).

Other Courses

Department of Hospitality, Event and Tourism Management

• •  Event Design and Experience Management, BS
• •  Hospitality Management, BS
• •  Hospitality Management, BS (Hospitality, Nutrition and Food Science teacher certification)

Grad Track Options

• •  Hospitality Management, BS with grad track option leading to Hospitality Management, MS
• •  Hospitality Management minor

Undergraduate Academic Certificates

• •  Event Management certificate
• •  Food and Beverage Management certificate
• •  Global Tourism Management certificate
• •  Green Leadership certificate
• •  Hospitality Finance and Accounting Management certificate
• •  Hospitality Technology and Analytics Management certificate
• •  Hotel Operations certificate
• •  Integrated Resort Management certificate
• •  Live Entertainment Design Management certificate

Department of Merchandising and Digital Retailing

• •  Consumer Experience Management, BS
• •  Digital Retailing, BS
• •  Merchandising with a concentration in Fashion Merchandising, BS
• •  Merchandising with a concentration in Furnishings and Décor, BS
• •  Digital Retailing, BS with grad track option leading to Merchandising and Digital Retailing, MS
• •  Merchandising, BS with grad track option leading to Merchandising, MS
• •  Consumer Experience Management minor
• •  Digital retailing minor
• •  Furnishings and Décor Merchandising minor
• •  Merchandising minor
• •  Creative Economy certificate
• •  Digital Insights certificate
• •  Fashion Buying certificate
• •  Fashion Entrepreneurship certificate
• •  Global Fashion Brand Management certificate
• •  Omnichannel Strategy certificate
• •  Transformational Leadership certificate