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Pionairs Member Survey

A member survey was emailed to our members today. the survey is anonymous and another way we can keep in touch with our valued members. please take a few moments to complete the survey. we look forward to hearing from you, annual pionairs conference and general meeting, our annual pionairs conference and annual general meeting will be held may 2, 2024, from 0830 - 1500 at the hilton airport suites in winnipeg., registration can be completed through eventbrite, from our website ( pionairs.ca ), or the special alliance to be issued with full details on location, timeline, proxy form and registration.  we ask you to complete the proxy form only if you are not attending.  for those unable to attend you will be able to login to the apc and watch on-line., class action lawsuit, as retirees, we all recently received a communication from air canada regarding a class action lawsuit (davies v. air canada). air canada was required by the quebec court to send this to all retirees. the communication was approved by the quebec court and is a normal part of any class action to ensure all parties are fully aware of the details., you may have received this as an email, or, if air canada did not have your valid email on file, by registered letter. , this is a lawsuit that a group of former employees, represented by carole davies, has filed against air canada, regarding b1 and c1 passes that were given to certain active employee groups. pionairs are not involved in this lawsuit., the decision to 'opt out' is an individual one. pionairs anticipates that most retirees will probably do nothing, as it is at no cost to them and they may benefit if any damages are awarded., faq's for change-over from claim-secure to manulife, from air canada - hr connex.

Please note that although our benefit provider is changing, the plan provisions are remaining the same . Therefore, the employee handbooks remain valid, and employees can continue to refer to them as the benefit coverage remains the same. However, please make sure to disregard any claim submission details or forms referenced in the handbook for claims incurred as of April 1, 2024. Any claims as of April 1, 2024 must be submitted to Manulife.

Should you have any additional questions relating to plan coverage or claim submission with Manulife, please contact Manulife directly at 1-866-222-6268.

The Manulife handbooks will be available soon and will be located directly on your Manulife plan member site.

As of April 1, 2024, Manulife will be replacing ClaimSecure as the provider for the retiree Basic Health Plan and Voluntary Supplementary Health Plan (VSHP). Manulife will also be the provider for all life insurances (Basic Group Life, Supplementary Life Insurance, Dependent Life Insurance, and Voluntary Accidental Death and Dismemberment Insurance).

There will be no restriction on your choice of pharmacy., you are encouraged to set up your manulife id prior to april 1, 2024 in order to access your account in order to be able to access your file., logged in members can view a series of faq's, explorations courses.

An email listing the available courses will be sent during the first week

of each month. You will be able to see the courses descriptions and register

for the courses you would like.

Explorations courses are FREE to Pionairs members

Click on " Join Pionairs " above to enjoy this and many other member benefits.

A warm welcome to the 538 new Pionairs members who joined us in 2023.

We hope you'll take a few moments to check out:

• our FREE to members Explorations courses. (See the list at the top of this page). Our website updates these FREE courses at the end of each month.
• what your District may have posted recently. (Just click Districts at the top and select yours)
• As a Pionairs member, you will be kept up to date on pension news, local District social events, and you’ll also receive a monthly e-newsletter that provides other valuable information.
• Our website provides easy access to Aeronet and ETS.

STANDBY TRAVEL PLAYBOOK

Unravelling the mysteries of employee travel

With our employee travel privileges, we have the opportunity to share the world with friends and family.

Navigating standby travel can be daunting, especially those that do not travel often or those that have not done so for some time. This is why the Employee Travel team has come up with a standby travel playbook, which acts as a guide to making the most out of your employee privileges. The playbook goes over every aspect of travelling on your employee passes, from how to shop for flights, to what to do on the day of departure, to how to adjust when things don’t go according to plan.

To access the Playbook, click the red ETS button near the top of this page then look under Travel Tips – Standby travel playbook – Travel 101 . If you have any questions not covered in the playbook, feel free to reach out to the Travel team: 1 (833) 847-3675 or [email protected]

Pionairs Executive Board

Larry Johns

Vice President

Cathy Olson

Director Communication

Laurie Lincoln

Director, Membership

Dave Conley

Governance and Privacy

Barry Hoeppner

Please note the following name and/or Title and/or email changes effective Sept. 1, 202

Past President

Deedee Lannon

Marilyn McMullen

Director, Digital Media

Laura Logan

Director, Member Support

Online tax slips coming soon for Canada-based employees

This february, log in to hr connex to view your tax slips online and download/print them at your convenience., the system automatically lists employees as having “consented” to accessing their tax slips exclusively online. those who would still like to receive a paper slip must withdraw your consent from the system by jan. 17 (by 11:59 p.m. est)., log in to hr connex and follow these steps to do so:, • look under pay & compensation, • click on consent for online year-end tax slips, • tick check here to withdraw your consent to receive online year-end tax slips, (air canada, the daily, jan 3, 2023), multi-factor authentication, new multi-factor authentication (mfa) and password changes:, the option to use a land line (home phone) to authenticate your identity is now in place and available to logged in members through the self-help mfa guide link below., mfa document: click this link self-help mfa guide: click this link, extension for 85th anniversary codes, as part of last year’s 85th anniversary celebrations, eligible employees/retirees received a discount code for personal travel. eligible employees included those who were active employees of air canada, air canada rouge, air canada vacations, trans-canada capital and jazz at the time of the discount, code’s issuance in october 2022., we have heard from a number of employees/retirees who have not yet been able to use the code, and we are granting a one-time extension to the booking and travel dates. the code is now valid for booking until june 30, 2024. travel is also permitted until june 30, 2024. (air canada, the daily, december 13/23).

Johnson Insurance is

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PASSWORD MANAGEMENT

LastPass Phishing Scam

Please read this article. It's particularly important if you use LastPass for password management, but is still a warning on what to watch out for when it comes to phishing scams.

And if you're not using a password manager, it is strongly recommended you do. There are many to choose from but any are better than no password protection!!

Is all your Pionairs Profile information correct?

Be sure you get all the news from Pionairs! Incorrect profile information may limit what you can see or receive. 

To check your Profile, click this link 

Need help? Click here for information .

Your Aeronet profile must be updated separately as well. You can check that by logging into the Aeronet and looking under Personal Information.

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Slide Presentations from the Pionairs 45th Annual Conference held in Ottawa on May 4, 2022, are available to members

ROSE ANNE’S STORY

Rose Ann reflects on how supportive her Air Canada family has been throughout her career and how they have continued to be an integral part of her life as she writes her next chapter.

NICOLE’S STORY

Nicole has followed her passion for art and enjoys sharing this passion and her time with other Pionairs members. The sense of belonging her fellow Pionairs give her reassure her that the bonds of friendship will last far beyond her retirement.

DISCOVER YOUR NEXT ADVENTURE

During our time at Air Canada, we forge strong bonds that can be described more like family than just friendships. The Air Canada Pionairs allows us to maintain those relationships while exploring the next chapter in our lives. These are bonds that helped define who we are and help prepare us for what comes next...

Pionairs is the official organization recognized by Air Canada to represent retired employees. We are available to answer your questions and provide you with relevant information, updates on travel privileges and industry news, pension and benefits, and more...

Pionair members now have the ability to:Subscribe / unsubscribe from any Newsletter lists on your profile

Change your email address shown in your profile

Change your password.

All you have to do is go to pionairs.ca/ > login > click on Edit Profile

These new features will be displayed:

After Subscribing or Unsubscribing - select “Save changes” 

After changing your email - select “Change Email”

After changing your password - select “Change Password”

January 14, 2022

New Employee Travel Enhancements!!!

Based on employee and retiree feedback, Air Canada Employee Travel has just introduced some exciting new enhancements to retiree travel privileges:

· As of January 17, 2022, each retiree will be granted an annual “Flex bundle” of four (4) C1/J passes. These passes will be topped up to four (4) C1J passes at the beginning of each calendar year. As you know, C1/J passes are a higher priority than the current C2/J passes, and so these passes can be of great value to a retiree with many years of service standing by for a full flight

· There will be a one-time carryover of remaining passes (“Conversion bundle”) where any C1 passes a retiree may have now which have no expiry dates would stay with the retiree until depleted.

· The new, simplified cost structure (for bundle passes only) is great – all service charges for the bundle passes for retirees, spouses, nominated partners and dependent children are waived. For any additional travel companions and non-dependent children using bundle passes, the service charges will be based on the new zonal concept.

· Your regular unlimited allotment of C2/Y10 passes will remain unchanged.

· For more information, please consult the Employee Travel Website (“What’s New”, “Exciting Enhancements to Employee Travel”). Page 6 addresses retiree travel benefits.

January 2, 2022

Please note: as previously announced, your VSHP deduction is waived for January and February 2022. Regular deductions - at the 2021 level - will occur from March 31, 2022 to Dec. 31, 2022.

Explorations Courses - January 2022

Please log in to Register for these courses

Organizing your Photos and Videos on A Windows PC Computer - English

January 18 -

Organiser vos phots et videos sur unordinateur PC Windows - Français

janvier 21 -

Please watch this space for new courses to be added.

Staff travel information

Same baggage rules applies as per regular full-fare passengers. Refer to www.aircanada.com

Baggage Policy for Travel from China In order to support the Federal Government in it's efforts to reduce the risk of Federal Law violations due to the importation of counterfeit goods (i.e. 'knock-offs'), Air Canada will be introducing a maximum allowance of one, checked bag per person for non-revenue travel, when traveling on stand-by from China on Air Canada. Please note this represents the maximum allowance permitted, therefore it cannot be exceeded under any circumstances (this means that oversize/overweight pieces will not be accepted). The policy will come in effect on June 1, 2012, and will apply to all stand-by passengers boarding Air Canada flights in China.

Boeing 777-300 (77P) aircrafts -are required to limit their carry-on to one personal item, such as a purse or laptop case. Employees traveling with babies will be able to board the plane with two personal items (i.e. one purse, one diaper bag). Duty Free purchases are not exception and must fit inside your personal item.

Air Canada Rouge - YYZ-KIN-YYZ - One carry on item and one checked bag permitted on this flights only per passenger.

Employee travel dress code A

clean, neat and professional appearance reinforces our brand and our world-class products and services.

How we present ourselves is as important and distinctive as our logo and signals to our customers that we strive to be the very best at what we do.

In the spirit of modernizing our employee dress code policy, we want to empower our employees to dress with care, class and common sense when travelling with Air Canada.

This policy is applicable to all employees, retirees, eligible family members and friends.

Policy Statement

The intent of this policy is to equip employees with general guidelines when dressing for travel. Guidelines When Travelling for Business or Leisure Air Canada's dress code is designed to respect and reflect our brand image, while allowing employees the flexibility to travel comfortably. Whether employees are travelling for business or leisure, their appearance must be clean and appropriate for the activities or meetings scheduled for their day. Any clothing that is stained, dirty, transparent, torn, revealing, or otherwise compromises a neat appearance, is not permitted.

Dress with “care, class and common sense”. In other words, employees have the discretion to make their clothing choice based on what is appropriate. Employees must use common sense in their choice of attire.

When travelling on other airlines, employees should follow the other airlines’ dress code guidelines. Employees should contact the airline directly before they travel to inquire about their dress code. We trust that employees will make the right choices. In case of uncertainty, employees are free to consult with our Travel Care Team at [email protected] .

Non-Compliance with the Policy Employees are personally held accountable for their attire and the attire of friends and family members when traveling on pass privileges. Incidents of non-compliance (Air Canada employees and family members or employees from other airlines) should be reported to the Travel and Recognition department at: [email protected] .

Failure to comply with any information contained in this policy will result in the suspension of travel pass privileges

You can use web check-in and our self-service kiosk

Through check-in is not available for stand-by passengers.

When there are two or more interline employees travelling on the same flight, the date of listing by the reservation department will determine the onload/offload and the cabin upgrade/downgrade order.

Non-revs are upgraded after revenue passengers. If economy is full, the non-rev will automatically be put into the next class of service that has available seats (premium economy or business class), regardless of what class of service they listed themselves on. Air Canada does not leave non-revs behind if there are seats open in business or premium economy, but not in economy.

excluded flights

All codeshare flights

Air Canada Vacations charter

general phone number

+1 888 247 2262

listing phone number

Air canada flight loads.

Download the StaffTraveler app to get accurate, reliable seat availability for Air Canada flights.

Non-rev tips

Flying on a stand-by ticket can be challenging. We have gathered invaluable insider information and tips to help you to get on board.

Submit your notes

Add your air canada staff travel notes to stafftraveler.

Please note that this form is  not intended to ask staff travel related questions .

Only use this form to add Air Canada tips & notes to the StaffTraveler Airline Notes database.

Questions submitted through this form cannot be answered, as StaffTraveler is not associated with Air Canada.

Please note that this form is not intended to submit staff travel related questions as these cannot be answered.

Making staff travel easy and stress-free, like it should be!

Official Air Canada Employee Login Portal

All Air Canada employees are provided with benefits in line with their current circumstances. Besides competitive salaries and vacation policies, we offer a flexible group insurance plan that can be adjusted to suit the needs of every employee. In addition to offering an attractive employee travel program, Air Canada also offers an employee bonus program.

Furthermore, through Air Canada’s partners, they can also save on rental cars, hotel accommodations, vacation packages, and tour operators. In the following section, we will discuss more details about employee logins.

Login Portal or Get Help

Step By Step Login Procedure Of Air Canada Employee Portal

Getting started with ACAeronet is a very simple process, all you need to do is follow a few steps. Below, you’ll find instructions for accessing the ACAeronet portal, which you can follow after completing them. Here’s what you need to do:

• The first step in the process is to visit the official website; there is a link listed below.
• Finally, you must enter the correct username and password in the appropriate fields. Once the information is entered, you can log in.
• After successfully logging into the ACAeronet Login portal, you will see that you have successfully logged in with your account.
• You can select the Employee Travel icon under the Air Canada Employee Transport Facilities or the MyNews tab.
• At Air Canada Airlines, you can edit your personal information at any time, check your payment details, view your health benefits claims, and read more about the company’s policies.

Air Canada had a record 190,000 employees as of December 2019. Their employees can participate in a wide variety of benefit programs as soon as they become eligible. When you are an Air Canada employee and are unable to access the official portal, you should contact the support team immediately.

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The Guide to Air Canada Wi-Fi

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Table of Contents

Does Air Canada have Wi-Fi?

How much is wi-fi on air canada, does air canada have free wi-fi, how to save on air canada wi-fi costs using credit cards, how to connect to air canada wi-fi, if you want to connect to air canada wi-fi.

For some travelers, staying connected in the air is essential to flying. Whether you respond to business emails before arrival or keep up to date with your social networks, Air Canada generally offers some level of Wi-Fi access, depending on your flight details.

If you're planning an Air Canada trip soon, here’s what you should know about in-flight Air Canada Wi-Fi.

» Learn more: The points collector’s guide to Air Canada Aeroplan

All Air Canada Rouge (Air Canada's low-cost subsidiary) customers can access high-speed Wi-Fi during their flight. Premium Rogue customers can enjoy complimentary Wi-Fi, while economy customers have Wi-Fi available for purchase.

Air Canada is working on growing its Wi-Fi capable aircraft. Currently, the carrier offers Gogo-equipped Wi-Fi, but connectivity is limited to certain North American and international flights.

Nearly all of Air Canada’s wide-body planes have streaming-quality Wi-Fi and most of Air Canada’s narrow-body aircraft are also equipped with Wi-Fi.

The exception is the 737 MAX 8 (7M8) fleet, where connectivity is still in progress. As of this writing, just 25% of Air Canada’s 737 MAX 8 (7M8) aircraft have Wi-Fi connectivity.

You can check if Air Canada in-flight Wi-Fi is available on an aircraft before booking your flight. Simply check that the Wi-Fi logo is present in the flight details to confirm that the aircraft is Wi-Fi connected. Keep in mind that you’ll need to verify in-flight Wi-Fi for each flight on a multi-leg trip.

Additionally, you can use the Air Canada Wi-Fi tool on the airline’s website to check if your upcoming flight has Wi-Fi access. You can check this detail using your flight number and departure date, or using your flight route and departure date.

» Learn more: Getting elite status on Air Canada with the Aeroplan credit card

Air Canada passengers can pre-purchase one of three Wi-Fi pass options or purchase a pass at in-air pricing — possibly at a higher cost — after boarding. The pass options include:

Air Canada 1-Hour Pass $4.77 ($6.50 CAD). Offers one continuous hour of Wi-Fi access during the flight.

Air Canada 1-Way Pass $15.41 ($21.00 CAD). Offers internet connectivity during the entire length of your flight.

Air Canada Monthly Plan $48.40 ($65.95 CAD). A monthly subscription for internet access on all Air Canada Wi-Fi capable aircraft between Canada, U.S., and Mexico.

With a pass you can browse the internet, check email, scroll updates on social media and send text messages via Wi-Fi. However, in-flight Air Canada Wi-Fi doesn’t support Voice Service and Voice over IP.

Air Canada’s Aeroplan loyalty program offers complimentary Wi-Fi access for its 75K Status and Super Elite Aeroplan members. Specifically, this benefit offers a 12-month plan for Gogo Wi-Fi for up to five devices. Only one device can be logged into in-flight Wi-Fi at a time.

Additionally, Aeroplan members have access to free texting. To access this complimentary feature, members must add their Aeroplan number to their booking information before checking in to the flight.

Unfortunately, Air Canada’s Aeroplan® Credit Card doesn’t offer free or discounted Wi-Fi access as a travel benefit. However, one way to cover all or part of the cost of Wi-Fi is through a travel rewards credit card.

If you carry a card that provides an annual travel credit you haven’t claimed yet, you can subsidize the cost of a Wi-Fi pass using your card’s benefit. Some credit cards that offer travel credit that can be applied to in-flight Wi-Fi charges include:

on American Express' website

on Bank of America's website

on Chase's website

Up to $200 annually with your preferred airline. Enrollment required. Terms apply.

Up to $100 annually.

$300 annual statement credit for travel purchases.

» Learn more: The best travel credit cards right now

Once comfortably in your seat, you can connect to Wi-Fi on Air Canada flights in three simple steps.

Go to “Settings” on your mobile device. Set your device to “Airplane mode” and turn on Wi-Fi. 

Select “ACWiFi.com” to connect to the airline’s Wi-Fi network.

Launch your browser and go to “acwifi.com” and follow the instructions from there.

If you need technical support during your flight, select “Wi-Fi Onboard” for assistance from Air Canada’s Wi-Fi service provider.

Unless you have 75K or Super Elite Aeroplan status, chances are Air Canada Wi-Fi will cost you. You might be able to save a few bucks by purchasing your pass ahead of time if you’re sure you’ll need to be connected.

The good news is the airline is focusing its efforts on getting free in-flight Air Canada Wi-Fi for all its passengers in the future. It’s testing out “full, fast and free” Wi-Fi for its regional flights and plans on expanding that to its other customers.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2024 , including those best for:

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

On a similar note...

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The U.S. issues new travel guidelines, warning that Iran will avenge the killings of senior commanders.

The State Department has barred its employees from traveling to large parts of Israel. Iran has repeatedly vowed to strike back over the deadly bombing this month of an Iranian Embassy complex in Syria.

• Share full article

By Liam Stack and Eric Schmitt

• April 12, 2024

Several countries including the United States have issued new travel guidelines for Israel and the surrounding region, as the Israeli military said its forces were “highly alert” for a possible Iranian strike in retaliation for the killings of several commanders.

Iran has repeatedly vowed to strike back at Israel over the bombing of an Iranian Embassy complex in Damascus, Syria, this month that killed three generals and four other military officers. An American official said on Friday that Washington expects an attack by Iran against Israel that would be bigger than recent attacks in the long shadow war between the two countries, but not so big that it would draw the United States into war. The official spoke on condition of anonymity because of the sensitivity of the matter.

The U.S. State Department on Thursday barred its employees from traveling to large parts of Israel, the first time the U.S. government had restricted the movement of its employees in this way since the war in Gaza began more than six months ago.

On Thursday, Britain told its citizens that they “should consider leaving” Israel and the Palestinian territories “if it is safe to do so.” On Friday, India told its citizens “not to travel to Iran or Israel till further notice,” while France advised people not to travel to Israel, Iran or Lebanon and evacuated the families of French diplomats from Iran.

Asked about the U.S. travel warning , Matthew Miller, the State Department spokesman, said at a news briefing Thursday: “We have seen Iran making public threats against Israel in the past few days.” He declined to provide details about any specific information that prompted the warning.

The new guidelines bar U.S. government employees and their families from traveling to locations outside the Tel Aviv, Jerusalem and Beersheba metropolitan areas “out of an abundance of caution” until further notice. The State Department said U.S. personnel could move among those areas for personal travel.

The top American military commander for the Middle East, Gen. Michael E. Kurilla, traveled to Israel to coordinate a response to possible Iranian retaliation, U.S. officials said.

“Our enemies think that they will divide Israel and the United States,” the Israeli defense minister, Yoav Gallant, said in a statement on Friday after meeting with General Kurilla. “They are connecting us and are strengthening the relationship between us.”

If Iran attacks, he added, “we will know how to respond.”

On Thursday, the Israeli military’s chief spokesman, Rear Adm. Daniel Hagari, said that the armed forces were “highly alert and prepared” for any action Iran might take, even as the timing and scale of any response remained unclear. Analysts say that Tehran, which has long used a network of proxy forces to project power across the Middle East, wants to avoid igniting a full-fledged war that could drag in the United States and threaten the survival of Iran’s regime.

“For years, and even more so during the war, Iran has been financing, directing and arming its proxies — in Lebanon, Gaza, Syria, Iraq and Yemen — to attack the state of Israel,” he said. “An attack from Iranian territory would be clear evidence of Iran’s intentions to escalate the Middle East and stop hiding behind the proxies.”

Liam Stack is a Times reporter covering the Israel-Hamas war from Jerusalem. More about Liam Stack

Eric Schmitt is a national security correspondent for The Times, focusing on U.S. military affairs and counterterrorism issues overseas, topics he has reported on for more than three decades. More about Eric Schmitt

Our Coverage of the Israel-Hamas War

News and Analysis

Within moments of Israel and its allies shooting down a fusillade of Iranian missiles and drones, many began wondering what the exchange would mean for the war in Gaza. Military analysts were divided .

The disappearance and death of an Israeli teenager, whose body was found in the West Bank , spurred deadly rioting by Israeli settlers in Palestinian villages, ratcheting up tensions  even further in the occupied territory.

For months, Western governments have sent weapons to Israel while fending off accusations of abetting war crimes in Gaza. But as an outcry over the civilian death toll mounts, maintaining that balance is becoming increasingly difficult .

Mobilizing the American Left: As the death toll in Gaza climbed, the pro-Palestinian movement grew into a powerful, if disjointed, political force in the United States . Democrats are feeling the pressure.

Riding Rage Over Israel: Jackson Hinkle’s incendiary commentary  has generated over two million new followers on X since October — a surge that some researchers say is aided by inauthentic accounts by the online celebrity.

Psychedelics and Trauma: Thousands of festival-goers were using mind-altering substances when Hamas-led fighters attacked on Oct 7. Now, scientists are studying the effects of such drugs at a moment of trauma .

Turmoil at J Street: The war in Gaza has raised serious concerns within the Jewish political advocacy group about its ability to hold a middle position  without being pulled apart by forces on the right and the left.