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Reviews 2.7.

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Tour promoted as European Christmas markets

Tour was specifically promoted as European Christmas Markets, however, the dates of the tour did not coincide in the opening dates of most of the markets. That soured the entire aspect of the tour. When weather in connecting city caused cancellation of return flights which had been originally been made through Collette, Collette said they could do nothing to assist and dumped the problem in our laps.

Date of experience : November 25, 2023

Worst tour I have ever taken

Worst tour I have ever taken. We paid for an escorted tour but were essentially provided with a Bed and Breakfast. No guided tours in a the capital city of Lisbon on our 3 day stay. Limited admissions to other sites on the 16 day journey. Very poorly planned tour. Will never travel with them again. Do not use them...find another company

Date of experience : October 01, 2023

Not Worth The Hype And Money

I booked The Treasures Of Egypt tour for May and paid over $5000 as a single traveler minus the airfare. The experience got to a rough start when the person who arranged for my transfer to the hotel in Cairo failed to pick me up as we agreed. In fact, he did see me arrive and gave me the option to wait in the car or in the coffee shop, which I chose latter. After waiting for a couple of hours, the man never showed up and I had to look for him all over the area near the terminal entrance. After several attempts and with some help from a few strangers, I finally found him. The trip initially went well until midway when I caught a bad cold from some travelers who went on the trip despite being sick. They were coughing and were not masked. I was bedridden and was unable to see Abdul Simbel, the Sphinx, and most importantly, the interior of the Great Pyramid—my main reason for going on this trip. Worse of all, the tour director had us wake up as early as 3:00 in the morning and was very overprotective of me. Some of the travelers were rude to me and made jokes about me. The Galebeya party was not what I expected. Instead of folk entertainment by native dancers, it was only the travelers that provided the entertainment. When the tour ended, I had a very hard time getting home as the airline (a Middle Eastern carrier) I booked with banned me from traveling for being “a risk to my own health and safety” and it took me a couple of days before I was able go home on a Western carrier. If you ever decide to go to Egypt and take a tour, please do yourself a favor and book with another tour company, and if you do become sick BEFORE the trip, please do yourself and your fellow travelers a favor and stay home. That’s what travel insurance is for. You will save your fellow travelers and avoid the horrible agonies that I went through.

Date of experience : May 12, 2023

Toured London and Paris with Colette

Toured london and Paris with Colette.I booked and paid for a Louve tour and later told it was not available it was later refuned and I had to book on my own. I paid for airport tranport and no one was there to get me. I called the office and was told to take a taxi and Daniel our tour director would pay for it. We arrved at the hotel and Daniel did pay for the taxi. Not a very good start to a dream vacation.the hotel in London was quite nice. The hotel in Paris the Pullman the elevators would take 15 minutes to get down. There was no water in the room and it was 6 Euro per bottle. The elevator was stuck not on a floor with door partialy open for about 5 minutes. Be assured the rooms that they book do not have a view at all. We went to the Eiffel Tower for dinner and had the worst seat in the house. There was a handicap lift in front of us. We sat alone at a table just the 2 of us. I previously dined at the same restaurant as an individual with my husband and had a far better experience. It was quite evident at dinner the clients that were going on to another city had the best and only window seats. Due to the cost of this tour it was a bit disapppinting. I would say overall the experience rated a 3. My suggestion as an avid traveler do your research and ask questions in advance.

Date of experience : June 24, 2023

Dishonest practices!

Unreputable and dishonest! Deserves less than 1 star! I have previously been on 2 tours with Collette which were wonderful, but with my most recent experience with Collette, I will never give them another penny of my money. I booked in 2019 what would have been a lovely tour in Europe for 2020, which also included the Oberambergau Passion Play. Unfortunately due to Covid, the tour was rescheduled for 2022. By the spring of 2022, all the countries included in the tour had rescinded their requirement to receive the Covid "vaccine,"in order to enter their borders, however Collette was still requiring the injection in order to participate on their tour. I had checked with my travel company, (RCI) 9 months prior to the departure date to see when I needed to cancel the trip before inccurring a penalty. I was incorrectly told I had until 30 days before departure to cancel. Just after the 4 months to departure date, I recontacted RCI, and found that if I cancelled at that time, I would incur a 75% penalty. (Due to the inclusion of Oberambergau on the tour, Collette had imposed a high penalty for cancellation.) I spoke with my travel agency, (RCI), Collette, and my travel insurance company, (Generali) about this issue. Each entity pointed to one of the other entities to provide any recompense, but NONE took any responsobility. When I spoke with a high level rep at Collette, I was told they had inccurred a penalty regarding the Oberambergau portion "due to my cancellation," so they would not refund me any $$. IF they did have some sort of penalty, they did not lose a penny by my cancellation, as they RESOLD my spot, and at a HIGHER price. Despite the assertion of that high level rep that I spoke with, the spot I gave up WAS RESOLD; I know because I checked right BEFORE I spoke with her and again right AFTER. The tour was SOLD OUT for my travel date. Losing $7500 is a lot of $$ for me, but apparently Collette could care less how it treats its (now former) customers!

Date of experience : September 20, 2022

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6 Tour Companies Dedicated to Travelers with Disabilities

By Arundhati Nath

Growing up, Neha Arora didn’t have the easiest time traveling with her family—her father is visually impaired and her mother is a wheelchair user. “We’d travel 2,000 miles only to realize the place wasn’t accessible or wouldn’t give us the experience we were looking forward to,” says Arora. In 2016, she founded Planet Abled , a travel company that caters to the needs of people with various disabilities, a group the World Health Organization estimates at 15 percent of the world’s population. Arora isn’t the only one pushing for more thoughtful travel experiences—here’s a look at six companies focused on accessible travel .

Travel for All

Travel for All has organized more than 5,000 vacations around the world for travelers with a variety of requirements, including cane users, slow walkers, hearing and vision impaired persons, travelers with complex health issues like dialysis and developmental disabilities, and wheelchair users. “As multiple sclerosis began to affect my own personal travel, I researched what resources could assist me with executing travel using my wheelchair,” says CEO Tarita Davenock. “I was shocked when I saw the lack of services.” Every trip Travel for All plans comes with an accessibility specialist. “We research and give our clients the pros and cons of any area in the world before planning the trip, so our client knows what to expect while they are in that destination,” says Davenock. “Meticulous planning and great attention to detail are the keystones of keeping our vacations safe.”

A Seable group trip in Cambodia, where travelers visited the Wat Phnom temple

Seable Holidays

Seable Holidays specializes in trips for visually impaired travelers. All trips include trained chaperones—who undergo a background check—as well as inclusive sports and sensory activities like horse riding, scuba diving, kayaking, wine tasting, yoga, and tactile museum excursions. And everything is thoroughly vetted, with chaperones, activities, and accommodations tested by blind people before they’re recommended by the company. While trips are on pause during the pandemic, Seable Holidays will bring them back in summer 2022.

Easy Access Travel

Debra Kerper and her team at Easy Access Travel accommodate most types of physical disabilities in their solo trips and mixed group tours. While Kerper sometimes relies on her own experiences as a traveler in a wheelchair, she says every trip needs to be tailored to an individual client’s needs. To do so, the team spends time getting to know their clients to match them with the best vacation choice, and visits hotels and tourist spots for inspection, takes cruises beforehand, and collects information from trustworthy sources to ensure a safe, accessible, and fun experience.

Planet Abled

Neha Arora’s Planet Abled arranges customized tours for people with different types of disabilities, and also plans group tours that include non-disabled people. Their trips mostly take place in India and South East Asia , with plans to expand to countries in Europe, and popular activities include river rafting, skiing, trekking, and wildlife safaris. Some of their extra touches include assigning a travel buddy for the blind, seeking special permission from museums so clients can touch and feel the articles on display, and arranging for sign language interpreters for the hearing impaired.

Wheel the World

Alvaro Silberstein, the CEO of Wheel the World , was paralyzed from the chest down after surviving an accident at 18. This didn’t stop him from seeing the world—he’s since visited 30 countries on five continents. “I realized that people with disabilities should be able to explore places as anyone else,” he says. Most of his clients are adults or seniors with mobility disabilities and wheelchair users, and he can arrange solo travel or group trips. Silberstein wants to create more awareness around accessibility, and his company pays special attention to details like the height of beds, width of doors, and accessibility of bathrooms, compiling this information on the Wheel the World website. Their multi-day trips are designed with local tour operators with a focus on accessible travel, and includes access to adaptive bikes, beach wheelchairs, and equipment for hiking, skydiving, kayaking, scuba diving, and surfing—they’ve even planned Macchu Pichu trips for wheelchair users . The company makes sure “prices are competitive and the pricing is the same no matter if the clients have a disability or not,” says Silberstein.

A quiet moment in Sintra, Portugal

Tapooz Travel

Laurent Roffe and Aicha Nystrom spent years volunteering with an organization that provides outdoors excursions to people with disabilities. “We have many friends in wheelchairs as part of our close community,” says Roffe. “I’m a sea kayak guide and [Aicha] is a ski guide and this has always been a source of immense joy for us. Launching our accessible travel business was a natural extension of what we are and what we like to do.” Their company, Tapooz Travel , specializes in trips for those with mobility issues, including visual and hearing impairment, rather than cognitive disabilities. When they have a client with a visual or hearing impairment, they make sure there’s at least one guide trained in sign language, or have a guide who can help with things like reading the menu at the restaurant and providing a voice narration during a site visit. Their network also includes adaptive sports instructors, sailboat skippers, tribal elders, massage therapists, and hot air balloon operators , all of whom are trained to work with travelers with disabilities.

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Top Tour Companies for Travelers With Physical Challenges

These five travel organizations help those with physical challenges explore the world.

Wheelchair user Elissa Fischer, 64, has ataxia, a brain disease that affects her speech, coordination and ability to walk. Nonetheless, the retired Floridian and her husband recently spent eight days exploring Iceland, the Nordic island nation known for its rugged landscape and challenging outdoor adventures. Their itinerary included taking a dip in the country’s famous Blue Lagoon. Fischer couldn’t have made such a trip without the help of Iceland Unlimited, a Reykjavik-based travel company that specializes in accessible tours.

Companies like Iceland Unlimited work hard to make travel accessible to people with all types of physical challenges, including those that come with age, such as less stamina and balance problems. They host their own tours to bucket-list destinations, focusing primarily on making travel easier and doable for their clients by carefully vetting hotels, restaurants and attractions to ensure truly accessible accommodations; using accessible vans with lifts to eliminate transportation issues; arranging for wheelchairs, scooters, walkers and other special medical equipment, as needed; securing accessible cabins on cruises, and more.

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In addition to their guided tours, some also provide travel agency services, such as booking trips their clients want to take on their own — always focusing on their clients’ special needs.

Below is more information on Iceland Unlimited, as well as four other accessible-focused companies.

Easy Access Travel

Debra Kerper, a bilateral amputee, found few options when looking for travel experiences she could do given her disability, so she founded Easy Access Travel in 1995. Since then, the Carrollton, Texas–based company has hosted a variety of trips both on land and at sea. Plus, as a travel agency, it helps clients plan and book both domestic and international travel, with Hawaii and New England topping the list for U.S. getaways.

Kerper’s philosophy for serving her special client base is simple: “Eliminating surprises and informing clients of possible situations remain paramount for successful planning,” she says.

Just two of the many ways the company ensures client satisfaction are by using guides in each locale who are accustomed to working with special-needs travelers, and by following routes for various excursions that are specially designed to be easily navigated by wheelchair users. It currently has accessible staterooms set aside for an Alaskan cruise this summer and for a Mediterranean cruise in October, both with Royal Caribbean. Itineraries for 2023 are still in the works; check the site for updates.

EasyAccessTravel.com ; 951-202-2208

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Iceland Unlimited

Jón Gunnar Benjamínsson, a former tour guide, launched Iceland Unlimited in 2010 when he began using a wheelchair following a serious car accident. The Reykjavík-based company offers three types of trips: self-driving tours, tours with private drivers and guides, and small-group guided tours. Trip planning begins with a phone consultation to determine which of the three fits a client best.

No matter the physical challenge, everyone is accommodated. “No one is ever turned away,” says Lisa Zacchia, the company’s managing director. For example, a recent client who uses a wheelchair wanted an adventurous tour with his family, so the company arranged for them to ride atop a glacier in a modified Jeep. From there, they went snowmobiling atop Langjökull, Iceland’s second-largest glacier, a thrilling experience for the entire family. Guides helped the man into a snowmobile that one of them then drove.

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Clients can book either day trips or multiday tours ranging from five to seven days in length. Besides glacier exploring, adventure activities include taking a wheelchair path to a nearly 200-foot-tall waterfall and touring an active geothermal area.

IcelandUnlimited.is ; [email protected]

Morocco Accessibility Travel

Morocco may seem like an unlikely destination for physically challenged travelers due to the country’s centuries-old buildings (not built for elevators) and its lack of accessibility requirements. Enter Jeremy Schmidt, a U.S. physiotherapist who moved to the African nation and founded Morocco Accessibility Travel along with a partner in 2016.

The company offers day trips and five- to 14-day guided tours. Clients can visit imperial cities and venture into the Saharan Desert and other rural areas of the country. Other possibilities include wheelchair trekking through 1,200-year-old Fez Medina structures, chilling on an Agadir beach, riding on a camel with the help of an adapted saddle, and more.

“I will never forget sitting on that camel and looking out at the sand dunes in the Moroccan desert,” says Cory Lee, 32, whose usual ride is a powered wheelchair. “It was an experience I never thought would be accessible for me, but in that moment, I realized just how accommodating the world actually can be.”

Lee’s mother, Sandy Gilbreath, 52, who traveled to Morocco with him, is grateful that companies can make such adventures doable for her son. “When I see Cory showing others that anything is possible, regardless of one’s abilities, it makes me incredibly proud,” she says.

For those who prefer to travel independently, the company also provides accessible airport transfers from several Moroccan cities and rents medical equipment, such as wheelchairs and bedroom and bathroom mobility aids.

MoroccoAccessibleTravel.com ; [email protected]

Tapooz Travel

Years of volunteering with an organization providing outdoor adventures for people with disabilities led spouses Aïcha Nyström and Laurent Roffé to launch San Francisco–based Tapooz Travel in 2012. “While I volunteered as a sea kayak guide and Aïcha served as a ski instructor, we were continually inspired by how much the disabled could do with a little help,” Roffé says, adding that they decided to open up more of the world to this community by starting a travel company focused on this market.

The company offers a comprehensive selection of individual and hosted trips. They range from five to 21 days and take clients to 30 domestic and international destinations, with California wine country, the  Pacific Northwest  and  national parks  ranking among the U.S. favorites. For getaways abroad, the Netherlands, Nepal, Scandinavia and Switzerland are popular.

Given the couple’s background, the trips feature adventure aplenty, including hot-air ballooning, kayaking, skiing, skydiving and surfing. Adaptive equipment and guides with extensive experience working with the disabled and seniors make such activities possible. “Having guides that truly understand the psychological and physical issues makes all the difference,” Roffé says.

TapoozTravel.com ; 415-275-2009

Wheel the World

Even though paralyzed by a spinal cord injury, Chilean Alvaro Silberstein trekked through the mountainous terrain of Patagonia’s Torres del Paine National Park in 2016 with the help of friends and a modified wheelchair. “Reaching the top of the mountain provided a boost in my self-confidence,” Silberstein says, adding that it taught him he could do anything, despite his disability, with the right attitude and a little help. That revelation led him to launch this four-year-old company that gives other people like him the assistance they need to have amazing travel experiences.

In its short life, Wheel the World has grown quickly and now provides multiple travel services. Coming up in 2022, the company has accessible group tours to five destinations:  New York City , Costa Rica, Greece, Israel and Morocco. On this summer’s five-day Big Apple trip, travelers can take an accessible stroll through Central Park, visit St. Patrick Cathedral, wander the streets of Little Italy and much more. The international trips vary from seven to 10 days.

For those not interested in a group tour, the company maintains an online platform travelers can use to book hotels, activities and multiday packaged trips in more than 80 destinations in the U.S. (Maui,  Miami  and  San Francisco  are especially popular) and abroad. The platform provides detailed accessibility information based on exhaustive vetting by the company’s own customer service team. Among the information included in hotel listings, for example, is whether front desks have lower check-in counters, whether restaurants are step-free, and how much turn space there is in guest-room bathrooms. Activity listings note the availability of accessible bathrooms, whether wheelchair users will encounter any obstacles, and more.

WheelTheWorld.com ; 628-900-7778

New York City–based freelance writer Terri Marshall contributes to Girl Camper Magazine, World Footprints.com, TravelingMom.com and other publications and websites. ​​

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Collette Ireland Land Tour Trip Report - Ireland Forum

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This will be posted in Senior Travel and Ireland forums.

My wife and I went on this tour in May 2023 with 22 other participants, and had a wonderful time. This tour is a nominal 15 days and “small group” land tour by bus. We looked at several other tours of Ireland – seems to be very popular – and chose this one based on the itinerary, group size, company reputation, and the 2 night stays meant less hurry.

You can find the detailed itinerary on the Collette web site, but the quick version is:

Counterclockwise around Ireland – Dublin (2n), Belfast(2), Derry (visit), Donegal (2), Einskillen(1), Galway (2), Killarney (now Dingle )(2), Kilkenny (2), return to airport,

taking in many of the major tourist sights along the way. Of course, no tour will take you to everything you might want to see (e.g. no Blarney Stone on this one), and there were several itinerary changes Collette coommunicated near departure. In addition, the tour manager has some discretion. We did our best to understand the details ahead of time, arrived in Dublin a day early, so we got to see Trinity College , Book of Kells, Trinity College and St Stephen’s Green neighborhood, the Chester Beatty Library and the Archeology Museum. They were not included. We skipped a trip to the Guiness Storehouse. Some of those might be included on some other departure of this same trip.

The tour was very well organized, the tour manager, Andy, was outstanding – one of the best we have encountered. Everything went smoothly, and Andy arranged to get us to several places not on the itinerary, for example, the home village of the grandmother of one of the participants.

Andy was also ready with good recommendations for restaurants and pubs.

We would say the tour emphasized seeing the really beautiful scenery, inland as well as the Atlantic Coast, and on learning about Irish history and culture. The local guides were mostly very good, again with an emphasis on history. For example, we had a guided tour around the walls of Derry that incorporated ah hour of Irish history; Andy also contributed to that background. We were in many pubs, some for lunch or dinner or a beer, most with live music. For example, a place called Fibber McGee, across from the Europa in Belfast was just jammed with tourists and locals, drinking and dancing; we had a great time there with two others from our tour. We did meet a few Irish locals ourselves, and found them to be quite friendly as most tourists report. So many Irish emigrated to the US that there is a strong family affinity.

The majority of hotels were very good, well located in towns, with a couple of exceptions that were unexpectedly below average. Since most hotels are in the center of town, the rooms are smaller than what you might expect in the USA. On the other hand, on two occasions we were treated to beautiful resort hotels located outside of town.

The food in Ireland was better than expected, but could be a little boring. The hotel breakfast buffets are large, well prepared, but always the same. Food in the pubs is a list of six to eight predictable entrees – some really excellent, some average. One has a lot of sausages, fish and chips and Irish stew made with beer. However, we also ate in some really excellent restaurants:

Two I can recall are Balfes in Dublin and Deane’s Love Fish in Belfast. A word about costs. We found Ireland is as expensive as travel in the US. Good restaurants have similar prices, and the room rate at good hotels in large cities is also. Collette took us to dinner at restaurants about 7 times.

A word about the weather. I looked it up-- the average monthly rainfall in Ireland in May is fewer inches than in NJ. Most days are a mix of mist, clouds and sun, but certainly less sun than NJ. It often drizzles a bit a few times during the day, and only saw perhaps 1 or 2 true rain showers. Needless to say the weather is very changeable. After much agonizing, we took our waterproof boots. They were most help rough terrain, but less necessary on wet streets. In retrospect, I would have been OK with sneakers sprayed with water repellent and an alternate pair of shoes. Most of the time I wore slip on boat shoes.

Glad to answer any questions.

NotAccidental

17 replies to this topic

Thanks for posting! Sounds like you had a wonderful time.

Is it Collette’s policy to tip your guide and driver or is that included in the price?

Are you already planning your next adventure! Lol…

Thanks for posting…we need more trip reports for escorted group tours!

Hi NotAccidental,

Happy Travels!

Tripadvisor Community Team

Overall you seem to have enjoyed it.

Were Collette responsible for the pub meals? When a large tour group eat together they are often given a different menu to the normal one, just four or five options for easiness in the kitchen.

Glad you enjoyed.

It would be great if you listed the hotels as well.

If you click on 'View Full Itinerary' here, you will see the hotels in a new window, that I can't link to, directly:

https://tinyurl.com/yc5upcse

Collette has a guideline for tipping the tour manager and bus driver. People often tipped the

local guides as well.

What are the tipping guidelines please?

And Uasal, thanks for the hotel information.

There were several meals in pubs, others in restaurants and 1 or 2 in hotel. The food in the pubs was generally very good. In restaurants and hotels we ordered from a more limited menu. As best I can recall, in the pubs, the general menu was somewhat limited. Mostly, but not always, the participants picked up the tab for drinks.

Thanks for the heads up. It has been a while since I posted a trip report and was confused where to put it.

Is there some general procedure ?

Thanks. NotAccidental

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• Malahide to Rock of Cashel 5:59 pm
• accomodation help with our Ireland trip!! 5:44 pm
• Day trips from Kinsale 5:18 pm
• Dingle for a week 5:09 pm
• car rental in Ireland 3:01 pm
• Ireland in March - is weather a problem? 13 replies
• Weather in December/January 13 replies
• Castles To Stay In 3 replies
• wheres the best place to stay in ireland? 11 replies
• September weather 9 replies
• Monastery/Convent Lodging in Ireland 10 replies
• Car Rental Insurance in Ireland 287 replies
• First timers - best places to visit in Ireland? 10 replies
• Current gas prices?? 16 replies
• Exploring Ireland Self Drive Tour 102 replies

Ireland Hotels and Places to Stay

• How do I start to plan my trip to Ireland?
• When I visited Ireland, I wished I had. . . . . . .
• Driving in Ireland + Road Conditions + Vehicle Size + Trip Reports: Updated 2023-2024
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• Collective Knowledge: How often have you visited Ireland?
• Packing: What Should I Wear and What Essentials Should I Bring?
• What are the most popular things to see and do in Ireland?
• The Burren, a unique landscape - why visit?
• Connemara - where the tour busses don't go
• Ireland's Enduring Appeal by Eddie L
• What is the weather like in Ireland and when is the best time to visit?
• Can I use my electrical appliances in Ireland?
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• What's the best way to change money?
• What about pub etiquette in Ireland?
• What are the 10 must see things including
• What is a Heritage Card and how do I get one?
• Where can I find pet friendly accommodation in Ireland?
• What do I need to know about bed and breakfast accommodation?
• Travelling the back roads of Western Ireland Part 2
• Travelling the back roads of Western Ireland Part 1
• Some Information for Newbies

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All Tours Operated By Collette

Discover the best Collette adventures in one convenient place. TourRadar offers 201 Collette tours. You can find the perfect trip spanning across 5 day to 21 day itineraries with prices starting from just EUR 142 per day!

201 Collette trips

Canadian Rockies & Glacier National Park

Julie with Collette tours was so personable, informative and overall efficient . The tour was well organized and therefore ran smoothly--weather did not cooperate but no one to blame for that.

Spotlight on South Dakota featuring Mount Rushmore & The Badlands (2024)

Good itinerary; I would have preferred to not drive up to Belle Fourche as it meant we had only 30 minutes at the hotel before leaving for dinner. But the rest of the itinerary was very good. Was not pleased with Kol restaurant: service poor and food not good, All other meals, though not gormet were fine and the regional entertainment was good and fun. Loved the time we were able to spend at the Badlands, Mt Rushmore and Custer SP. Brenda is wonderful.

• In-depth Cultural

Highlights of Norway (Oslo to Bergen) (2024)

Icelandic Adventure (2024)

The trip of a lifetime with a good group of 24 and a wonderful, knowledgeable and empathetic tour guide. An utterly fascinating country of amazing and often dramatic beauty. Keflavik airport is kind of a pain but a bit of patience gets you through.

The Plains of Africa Kenya Wildlife Safari (Nairobi to Amboseli) (2024)

• Coastal Walks
• Hiking & Trekking

Maritimes Coastal Wonders featuring the Cabot Trail (2024)

I had a great experience on this Colette tour with Bernadette and Dave. They were excellent guides and drivers, and the tour was well-organized. I would recommend it.

• Sightseeing

Exploring the Alpine Countries Austria - Germany - Switzerland (Vienna to Lucerne) (2024)

Highlights of Norway (Oslo to Bergen) (2023)

The tour manager Eira made the whole trip spectacular! She was amazing and so easy to get along with.

Iceland: Land of Fire & Ice (2024)

Greece Island Hopper featuring Athens, Mykonos and Santorini (2024)

Cultural Treasures of Japan (Tokyo to Kyoto) (2024)

Alaska Discovery Land & Cruise featuring a 7-night Holland America Cruise (Fairbanks, AK to Vancouver, BC) (2024)

Spectacular Scandinavia (Copenhagen to Bergen) (2024)

Spotlight on Boston

I was a little nervous before the start of the trip because there were some complications trying to confirm the trip. It was partially my fault because I did book the trip relatively last minute, but I do believe there was some miscommunication on both ends that could have been avoided from the very beginning. The biggest problem was the method of communication. I did not understand that in order for the information to be relayed correctly, you had to message through the communication portal on touradar's website. That was not explicitly made clear, and it took several days and conversations with multiple people to finally realize that. Once that was made clear, everything ran much more smoothly, but I definitely think for the customer's sake especially new customer, someone needs to be very clear in explaining that and confirm with the customer by having them relay it back to them. Thankfully, once everything was booked and confirmed, the trip ran wonderfully! I had such a blast. My tour guide was amazing and the group I was with were incredible. I am definitely looking forward to booking another trip in the future.

Exploring Britain & Ireland featuring England, Ireland, Scotland and Wales (Edinburgh to Dublin) (2024)

Reviews of collette tours.

Tour guide Tyler Davis and coach driver, Sharmake, were excellent. Tyler provided much of Canadian facts and a bit of history along the way. Sharmake was an excellent driver who got us to our destinations safely. Rockie Mountaineer was the best! Such service! The gold leaf coach was the way to go. Canadian Rockies were breathtaking and the glacier…WOW! I recommend Collette travel.

Could not have asked for a better time. Our Tour Guide Katie and Driver Joe were phenomenal . All aspects of our comfort were taken into account. The attention to detail is evident and appreciated

• Europe (125)
• North America (43)
• Africa (10)
• Latin America (6)
• Australia/Oceania (5)
• England (8)
• Croatia (8)
• Ireland (8)
• Iceland (7)
• Portugal (6)

Collette Tours for Seniors

Jeffersonville Parks Department is proud to team up with Collette Tours to offer unique travel experiences for local seniors! Please find all current tours below.

Click the links below for itineraries, and booking instructions.

SHADES OF IRELAND (2025) April 26-May 5, 2025

• Book Now & Save $200 Per Person
• Click here for the Shades of Ireland Itinerary
• Click Here To Get A PDF Of The Brochure

Click Here To Book!

For more information, contact:.

Amber Ridings Jeffersonville Parks & Recreation Assistant Director 812-697-8115 [email protected]

• Aquatic Center
• Parks & Facilities

163 Trips match your criteria (1 - 20 shown)

Mediterranean Coastal Journey Spain, France & Italy - 2024

Aix En Provence, Barcelona, Cinque Terre, Costa Brava, Florence, Marseille, Nice, San Gimignano, Tuscany

• Dine on traditional Catalan specialties in a 17th-century farmhouse transformed into a local restaurant.
• Visit an ancient abbey turned winery for a tour of the cellars and a taste of their wine.
• Discover the flavors of the Italian at a local restaurant renowned for its cheese-filled focaccia and home-made pesto sauce.
• Take in the Spanish coastline during a walk between the villages of Calella de Palafrugell and Llafranc.
• Impact Moment: dine at a restaurant solidale (solidarity restaurant) in Marseille that uses its profits to give meals to the poor.

Croatia & Its Islands Small Ship Cruising on the Adriatic Coast - 2024

Dubrovnik, Sibenik, Split, Zagreb

• Dine on continental cuisine at a favorite local restaurant in Zagreb.
• Enjoy Dalmatian delicacies prepared according to traditional recipes.
• Experience a captain’s welcome dinner upon arrival in Dubrovnik.
• Stand before the breathtaking waterfalls in Krka National Park.
• Explore the Old City of Dubrovnik with a local expert.

Historical Greenbrier featuring Washington D.C. & Williamsburg - 2024

• Enjoy lunch at a colonial tavern.
• Spend two evenings dining amid The Greenbrier’s grandeur.
• Explore the formerly-secret bunker hidden under The Greenbrier.
• Enjoy day and twilight tours of DC’s iconic monuments and memorials.
• Stroll the grounds of historic Colonial Williamsburg.

Why we love Collette

With a history that spans back to 1918, they have unparalleled expertise in the guided tour industry and can cater to all types of travelers.

Maritimes Coastal Wonders featuring the Cabot Trail - 2024

• Savor a traditional Maritimes lobster feast at the Fundy Trail.
• Attend culinary “boot camp” for bragging rights on who cooks the best PEI mussels.
• Explore interesting inventions at the Alexander Graham Bell Museum.
• Learn a few handy Gaelic phrases and join in the fun of a "milling frolic."
• Take a ferry ride to Prince Edward Island, the "Land Cradled on the Waves."

National Parks of America - 2024

Yellowstone National Park

• Explore the Buffalo Bill Center of the West, a tribute to Buffalo Bill Cody.
• Meet Native Americans and discuss their unique and colorful culture.
• Spend a night at the spectacular Grand Canyon.
• Visit Yellowstone National Park, home to the famous Old Faithful Geyser.

Spotlight on San Antonio Holiday - 2024

• Cruise the Paseo del Rio and admire festive holiday decorations along the River Walk.
• Discover the German settlement of Fredericksburg set in the Hill Country.
• Experience El Mercado, the Mexican Marketplace.
• Visit the National Museum of the Pacific War.

Canadian Rockies & Glacier National Park - 2024

Banff, Calgary, Lake Louise

• Ride aboard a historic Jammer, an open-air touring car, during your visit to Glacier National Park.
• Visit Head-Smashed-In Buffalo Jump, one of the world’s oldest buffalo jumps.
• Bear witness to the incredible views of Glacier National Park as you drive along the Going-to-the-Sun Road.*
• Drive the unforgettable Icefields Parkway.

Alaska: America's Last Frontier - 2024

Anchorage, Fairbanks

• Visit a Musk Ox Farm and learn about the sustainable domestication project.
• Get a local’s perspective on the Alaskan way of life during an interactive discussion.
• Learn about Alaska’s gold mining past through the voices of two local sisters and try your hand at panning for pay dirt.
• Enjoy a scenic glacier cruise of Prince William Sound.

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Collette reviews & ratings, it was a wonderful trip and experience.

It was a wonderful trip and experience! We are still sorting all the pictures and memories about it, and some of them I would like to share with you - read my diary ...

we had an absolute wonderful time

My wife & I just returned from your National Parks tour and we had an absolute wonderful time. Great itinerary, tour director (Merrin) and driver (John). First c...

The best. I've worked with many travel companies, but now I only book my groups through Collette.

Had a river cruise booked for May 2020

Had a river cruise booked for May 2020 on the Danube but unfortunately because of Covid 19 it was cancelled. I had no issues in getting a full refund for my vacation...

our dream trip to Italy was canceled due to covid-19

Recently, our dream trip to Italy was canceled due to covid-19. Collette's superior customer service responded to my inquiry by message and phone call literally with...

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On Travelstride you can find 163 trips to Collette and more than 20,000 trips worldwide ranging from budget to luxury and private guided to group tours and everything in between. Only on Stride can you find and compare expert-planned trips from 1,000+ tour operators, cruise lines and local experts. Read traveler and professional reviews so you can confidently find your perfect trip.

light-rail Blue Line

Tamien-B Escalator Out of Service

Branham escalator out of service.

light-rail Orange Line

Great Mall Station Elevator #1 Out of Service Until Further Notice

frequent 22

Route 22: Temporary Bus Stop Closure at El Camino & Rengstorff (03/01/24-11/01/26)

Route 22: temporary bus stop closure at el camino & palm (2/26/24 - 4/15/24), route 22: temporary bus stop closure at el camino & portage (2/22/24-till further notice), route 22 & 64b: temporary bus stop closure at the alameda & morrison ave (10/2/23 - 1/18/24).

frequent 25

Route 25: Reroute Due to Construction - 1/3/24-12/31/24

Routes 25 & 73: temporary bus stop closure - keyes & senter - (7/17/23 - until further notice).

frequent 26

Routes 26 & 61: Temporary Bus Stop Closure at Bascom & Dry Creek (4/11/24-1/1/25)

Senior program.

VTA is committed to providing services that meet the needs of the senior community, take seniors where they want to go and make the experience pleasant.

Senior Mobility Guide

The Senior Mobility Guide is arranged in sections that provide information on public transportation, local shuttles, community and private transportation services, driver safety resources, fitness, and community information and assistance programs. We hope you will use this guide often.

The Daycation program is designed to provide travel training to small groups so that they become comfortable enough with VTA bus and Light Rail service to start using it for their travel needs. Learn more and sign up for Daycation Program .

Travel Wise 101

Travel Wise 101 provides short, prerecorded presentations to introduce public transit to older adults. The Travel Wise presentations  Accessibility , Safety Information & Tips , The Senior Clipper card , Fare Options for Older Adults , and Trip Planning Tools provide information that will help older adults gain the confidence to use fixed route public transit.

Train the Trainer Academy

The Train the Trainer Academy is a free comprehensive training for care providers and senior volunteers that provides a foundation to teach seniors how to safely and confidently use public transportation. Learn more about Train the Trainer and sign up for an upcoming training .

As a safety measure, a VTA bus operator can stop at a location that is closer to your final destination than the regular stop, providing it is along the designated route. This service is available after evening peak hours until the morning rush hour, and is for deboarding only. It is available upon request and will be provided only when and where the operator feels it is safe to pull over.

Related Links

Senior clipper card, accessibility, access paratransit, related documents.

Senior/Disabled Transit Info

Table of Contents

Discount info for seniors and the disabled, how do i contact vta access paratransit, how do i apply for vta access paratransit service, how do i send a compliment or complaint about vta’s paratransit service, where are access paratransit issues at vta discussed.

Are you a senior and/or a disabled resident in Santa Clara County?  If so, you may qualify for a Regional Transit Connection (RTC) discount card. Eligibility and application information for the RTC discount card is available courtesy of the Santa Clara Valley Transportation Authority ( VTA ).

Back to Top

In Santa Clara County, paratransit is managed by VTA under the “ ACCESS ” brand. As of this writing, the vehicles are maintained and driven by workers from MV Transportation .

Here’s the mailing address for VTA ACCESS paratransit:

Call VTA Customer Service at (408)321-2300 to obtain basic information on VTA ACCESS Paratransit service.

To apply for VTA ACCESS Paratransit Service, call their Eligibility Department at (408)321-2381. Their business hours are from 8am-5pm, Monday-Friday. They are closed on weekends and major holidays. The operator taking you call will give you all the information you need to apply. Read more information on VTA ACCESS Paratransit service .

Direct all compliments or complaints about VTA ACCESS Paratransit service to the above address. In your contact, include FULL details on the incident (like the date, time and full description of what happened), including the driver’s name and vehicle number.

Send a copy or separate letter to VTA’s Chief Operating Officer and to the Silicon Valley Transit Users as well.

Issues regarding paratransit in Santa Clara County are discussed at VTA’s Committee For Transportation Mobility and Accessibility (CTMA) . This committee meets at least six (6) times per year.

If warranted, issues are brought up to the VTA’s Board of Directors for final approval or rejection.

  12 comments for “ Senior/Disabled Transit Info ”

When I call 408-321-2380 voice ask for customer ID number, How to get ID number please.

Iqbal: Call VTA ACCESS Paratransit’s Eligibility Department at (408)321-2381 and ask for an application for the paratransit service. After applying, they will give you the customer ID number you will need to contact their Customer Service directly. –eugene

My mum is 103 years old, she is on wheel chair, she wanna ride with wheel chair in the van. Where to call .

How to I apply for free bus pass disable

Thang: Apply for a discounted-only disabled (RTC) pass here: https://www.vta.org/fares/regional-transit-connection-card or call VTA Customer Service at (408)321-2300 and ask for an application. -Eugene

The link to the RTC discount card is broken. How does a disabled person get a pass for VTA?

Frank: I just updated the page with the correct info on how to get an RTC Discount Card. Here’s the web address where you can apply: https://www.vta.org/fares/regional-transit-connection-card –Eugene

IS THERE A LINK TO GET PICK UP AND DROP OFF TOM DOCTOR VISITS ?

What is a “Tom Doctor” visit that you speak of? Please clarify. –eugene

I have been trying to call transit service for transportation and the numbers that is provided on this website is disconnected . I’m a member and my ID# 201387

Hello! Thank you for commenting and informing us on what’s going on. This page will be revised, as paratransit is now known as VTA ACCESS. Call their Customer Service number at (408)321-2380.

Eugene Bradley Founder, Silicon Valley Transit Users

How to apply disable free pass for VTA

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Collette Unveils Slate of 10 New Tours for 2025

Travelers can look forward to exploring new destinations across four continents

April 04, 2024

Pawtucket, RI (April 4, 2024)  – Collette announces the launch of 10 brand-new tours coming in 2025. The new slate of tours will span across four continents with destinations in North America, South America, Europe, and Africa. These tours will also feature three of Collette’s five travel styles, Classic, Cruising, and small group Explorations.

The following tours will be available for booking, starting in 2025:

• Gems of Greece: Athens, Naxos, Crete (Explorations)
• Greece is a destination where crowds have been booming. Collette has designed a tour where travelers will experience two quieter islands: Crete and Naxos.
• Namibia & South Africa: Epic Landscapes & Wildlife featuring Etosha and Kruger National Parks & Cape Town (Explorations)
• Namibia’s vast desert scenery and rugged landscape make it a unique destination for any traveler looking to explore lesser known southwest Africa. Those who are hungry for adventure will love embarking on big game drives and visiting a shipwreck on the outskirts of the Skeleton Coast.
• Portugal’s Old World Charms featuring Douro Valley, Alentejo & Lisbon (Explorations)
• Portugal is a consistent hot spot for travel - beautiful beaches, hillside towns, food, wine, culture and more. That’s why Collette is adding a Portugal tour to the lineup for 2025 that visits three top destinations Douro Valley, Alentejo, and Lisbon.
• The Balkans: from Coastal Croatia to Legendary Greece (Explorations)
• Collette’s The Balkans: from Coastal Croatia to Legendary Greece Tour will span across 5 different Balkan countries, including Albania. Albania has seen a major rise in traveler interest over the past few years and Collette is excited to head there for the first time.
• Europe: The Grand Tour
• Visiting eight countries in 13 days, “Europe: The Grand Tour” is perfect for travelers who are looking to venture into Eastern European culture, history, and food.
• Essential South America featuring Chile, Mendoza Wine Region & Buenos Aires (Explorations)
• Mendoza is the heart of Argentina’s wine country and a travel destination. Many people don’t know it’s actually a desert region. Collette has designed a tour that visits Mendoza coming soon in 2025 - Essential South America featuring Chile, Mendoza Wine Region & Buenos Aires.
• Canadian Rockies and Alaska's Inside Passage featuring Rocky Mountaineer and a 7-night Alaska Cruise (Cruising)
• Collette is combining the breathtaking views of the Western Canadian Rockies with the beautiful landscapes of Alaska’s inside passage. This tour is perfect for travelers who love cruising and getting around via the railways.
• Sequoia & Kings Canyon National Parks featuring San Diego & California's Central Coast
• Collette is adding yet another National Park destination to its catalogue. Travelers can now explore Sequoia National Park with the “Sequoia & Kings Canyon National Parks” tour.
• Shades of The English Countryside featuring London, Cornwall, & Cotswolds
• Collette’s “Shades of The English Countryside” tour aims to give travelers a taste of some of England’s prettiest places to live. Travelers will head off of the beaten path to southern England and experience some of the British Countryside, quaint villages, and vibrant market towns.
• Utah's Mighty Five and The Rockies featuring 2 days onboard Rocky Mountaineer
• After an amazing train trip on Rocky Mountaineer from Denver to Moab, travelers will trek across the Southwest as they take in the sienna-colored canyons, towering spires, and desert landscapes found in Utah’s five national parks.

“We value our travelers’ feedback and used that to put together these exciting new experiences in 2025. Collette wants to show travelers more of what they’re looking to see,” said Jaclyn Leibl-Cote, chief executive officer at Collette. “We’re always looking for new ways for our travelers to explore the world. Not only do we do that, but we add variety in our travel styles. Building new Classic, Cruising, and Explorations tours helps keep things fresh for all travelers.”

About Collette:

As the longest-running tour operator in North America, Collette is the company travelers can trust. Leading with integrity, Collette’s comprehensive travel protection plan, flexible tour pacing, and strong relationships within the travel space set it apart. The happiness of its travelers has been its roadmap since 1918 and today Collette offers over 170 tours to all seven continents and five distinct travel styles, including small group touring and river cruises. This third-generation family-owned business is dedicated to giving back in both local and global communities through its social responsibility platform.  For more information, visit www.gocollette.com  or call 1(800) 340-5158.

Media Contact:

Sam LaFrance, Collette Phone: 401.426.4504 [email protected]

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