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Go further with fewer Membership Rewards ® points. With Insider Fares, it takes less points to get around the globe. Access these flight deals at AmexTravel.com if there are enough points for the entire fare. Terms apply.

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For a stylish escape in locations near and far, book The Hotel Collection with American Express Travel. Enjoy signature perks on stays of two or more nights. Terms apply.

Explore a new path. Earn every step of the way. Get to your next vacation faster with 5X Membership Rewards ® points on flights* and prepaid hotels booked on AmexTravel.com . Terms apply.

*Per dollar spent on up to $500,000 per calendar year on flights booked directly with airlines or AmexTravel.com.” 

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Receive up to $200 per calendar year in statement credits when you charge incidental travel fees on one selected qualifying airline to your eligible Card account. Terms apply

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Get up to $200 back in statement credits each year for prepaid Fine Hotels + Resorts bookings or The Hotel Collection bookings of two nights or more through American Express Travel when you pay with your eligible Platinum Card. Terms apply.

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From now until October 1, 2024, Platinum Card ® and Business Platinum Card ® Members can access lower fares on select routes, for travel through October 1, 2024 when you book at AmexTravel.com. Terms apply.

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How can I contact American Express Customer Service?

It’s easy to connect with an American Express Representative by phone. Personal credit card users can access 24/7 support by calling 1-800-528-4800. You can also correspond online with American Express Customer Service representatives 24/7 by logging into your existing account dashboard or through your mobile app and clicking on the “Chat” icon in the bottom corner of your home screen.

American Express’s customer service is noted for its general excellence. Account holders typically report high levels of satisfaction with their customer service experiences. One reason is because American Express offers its customers a variety of ways to get in touch. Customers may connect with representatives by:

• Online Chat
• Social Media

In order to access many of these channels, you must be an American Express account holder. Not yet an American Express account holder? Find out how likely you are to qualify .

Otherwise, read on to learn more about connecting with American Express Customer Service.

How can I get the fastest customer service?

The fastest way to get customer service is to call the phone number connected to your specific account type. American Express customer service makes it easy to connect with live human help by channeling accounting holders to specific customer services departments. So for the most efficient help, your best bet is to check out the American Express directory of numbers.

You’ll find contact numbers for every type of credit card that American Express offers along with hours of availability, options for hearing impaired customers, and alternative automated calling systems if you just wish to make payments over the phone.

American Express offers unique phone numbers for Personal Cards, Corporate Business Accounts (1-800-528-2122), Traveler Rewards Cards (1-800-297-2977) and Membership Rewards Cards (1-800-297-3276). But really, that’s just the tip of the iceberg. 

The phone numbers listed in the American Express customer services directory include specific departments for small businesses, merchants, and those who use AmEx for their accounts payable solutions. You can also find specific phone numbers for booking cruises, managing personal loans, and much more.

Still shopping around for the right American Express Card? Check out this list of 30 questions you should ask before settling on the right credit card offer for you.

How can I contact American Express customer service online?

You may contact American Express Customer Service online using the “Chat” feature on your American Express website account dashboard. In order to use the Chat feature, you must be an account holder with access to your online account portal. If you already have an American Express card, but you have not yet created an online account, you can register here .

Once you have created an account, you will not only be able to manage payments, request higher credit limits, redeem rewards and and replace lost or stolen cards through your online dashboard, but you will also be able to use the online “Chat” feature to contact 24/7 customer service. Simply locate the “Chat” icon on the bottom of your homepage to initiate a conversation.

How can I connect with American Express Customer Service using my mobile app?

Once you have an American Express account, you’ll want to grab the AmEx mobile app for your smartphone or tablet. The mobile app gives you the power to manage your account, make payments, request credit limit increases, and replace lost or stolen cards all while on the go. And the mobile app also offers direct access to a 24/7 Chat feature. Find the “Chat” icon on the top right corner of your mobile app, click it, and connect with American Express customer service.

How can I connect with American Express on Social Media?

American Express also invites its customers to reach out directly through a number of leading social media channels in order to engage on a variety of topics. Customers may use these channels to engage directly with public facing company representatives.

For instance, American Express has a publicly accessible Facebook page on which customers are free to share their views–both positive and negative–on the company, their experiences as customers, and their views on the company’s policies writ large. A quick scan of comments on the page shows that American Express representatives are highly responsive to customer feedback of all shapes and sizes.

At one time, American Express also operated a Twitter page called Ask AmEx. This page is no longer active, instead directing visitors, “For Amex service, please contact us directly by phone, app or at http://amex.co/contactus .”

And in general, American Express strongly advises its customers to reach on through more private channels to address personal customer service matters. According to its own community service guidelines, “For customer care inquiries specific to your account, please call the number on the back of your Card, chat with us on americanexpress.com or within our mobile app . If you have a Card issue from an American Express Network Partner, please contact your issuer by calling the number on the back of your Card.”

How can I contact American Express Customer Service by mail?

You may contact American Express Customer Service by mail. If this is your preferred form of correspondence, you may send communications, forms, and documents to the following address:

American Express P.O. Box 981535 El Paso, TX 79998-1535

Protect Your Privacy

Before corresponding and transmitting personal information through any of these channels, be sure that you’ve taken all the appropriate steps to protect your privacy, your identity, and your account information. American Express stresses the importance of protecting your privacy, especially when corresponding through its social media channels.

In its Community Guidelines statement , American Express advises account holders to “protect your privacy and don’t share personal information about you, your family, or others on the American Express Facebook page. For example, you should never post your Card number, Social Security Number, phone number, or other non-public personal information about yourself or anyone else.”

While it may seem obvious that you shouldn’t share your Social Security Number on Facebook, there are plenty of far less obvious ways that identity thieves, hackers, and credit card scammers can steal your information. To learn more, and keep yourself safe, check out our list of ten ways you can protect yourself against credit card fraud.

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American Express Travel: Your Guide to Booking Flights, Hotels, Car Rentals, & Cruises

Jarrod West

Senior Content Contributor

440 Published Articles 1 Edited Article

Countries Visited: 21 U.S. States Visited: 24

Keri Stooksbury

Editor-in-Chief

34 Published Articles 3182 Edited Articles

Countries Visited: 47 U.S. States Visited: 28

Director of Operations & Compliance

1 Published Article 1178 Edited Articles

Countries Visited: 10 U.S. States Visited: 20

Table of Contents

What is amextravel.com, why should you use amextravel.com, booking flights with amextravel.com, amextravel.com hotel programs, flights+hotel packages, rental cars, amextravel.com insiders, final thoughts.

We may be compensated when you click on product links, such as credit cards, from one or more of our advertising partners. Terms apply to the offers below. See our Advertising Policy for more about our partners, how we make money, and our rating methodology. Opinions and recommendations are ours alone.

American Express is best known as a credit card issuer, but the company also offers other products and services, including travel booking and planning using AmexTravel.com.

While AmexTravel.com is available for anyone (not just cardmembers), holding an Amex card can definitely help you get extra value when using the program.

Here’s a look at what AmexTravel.com is, what services it provides, what the cost to use, the best ways to use it, and when it’s worth using!

At its most basic, AmexTravel.com is an online travel booking portal (or “online travel agency”) just like Expedia , Kayak , and Orbitz .

You can use it to book a whole trip or just a flight, hotel (or flight + hotel packages), rental cars, or even cruises. If you’d like extra assistance from a customer service agent, you can book by phone as well.

Flights booked through the portal can be subject to small fees. However, sometimes the benefits can make these fees worth it, and they’re waived for holders of the Platinum Card ® from American Express .

There are also a few “sub-categories” that fall under the AmexTravel.com umbrella, including the Hotel Collection and Fine Hotels and Resorts .

The main reason to book with AmexTravel.com is the incredible customer service . If you run into any problems during your trip (like delays, cancellations, over-bookings, etc.), you can connect with a live travel agent by phone 24/7 who will work with you to find a solution.

Additionally, if you hold an Amex credit card that earns Membership Rewards points, you can often earn 2x points or more by using it to pay for travel services booked through AmexTravel.com.

Hot Tip:  If you use your Amex Platinum card , you can earn 5x Membership Rewards points on flights booked directly with airlines or with AmexTravel.com. 

Fees for Using the Portal

Anytime you book a flight through AmexTravel.com (either on its own or as part of a package), you’ll pay a fee of $6.99 for domestic flights and $10.99 for international flights .

These fees are waived if you have the Amex Platinum card and are logged into your account.

If you choose to book a flight by phone rather than online, there’s an added $39 phone service fee .

If you make changes to your flight, there’s a $39 reissue fee in addition to whatever fee the airline charges. This only applies to advance changes, not changes due to problems like canceled flights .

Below, we’ll take a look at how to use AmexTravel.com to book flights, hotels, vacation packages, rental cars, and cruises.

Searching for Flights

Searching for flights with AmexTravel.com is similar to other online travel agencies. You can search by city or by specific airport, select your departure and return dates, and click whether you want to search for lower fares within 3 days of your chosen dates.

On the results page, American Express lists the most relevant Delta result at the top highlighted as a “featured airline.” The featured airline is followed by the lowest available fares.

When you scroll down, you can use the controls on the left sidebar to filter the results by the number of stops, departure/arrival times, airline, or even specific flight number.

By default, flights are displayed in price order starting with the lowest, except for a featured Delta flight at the top (when available). At the top of the search window above the results, all available airlines are shown, as well as the lowest available price with each airline.

Insider Fares

Depending on your search, you may see a blue tab labeled “Insider Fares Available” above some of the airlines listed at the top of the search window.

These are discounted fares, and they only apply if you pay for the entire flight with Membership Rewards rather than cash. Note that cash prices are rounded to the nearest dollar.

If you’re logged in and have enough Membership Rewards points to cover the entire flight, you will be able to see these discounted fares.

For example, in the below search, you’ll see an example of an Insider Fare available for purchase. The Insider Fare offered a slight discount rather than just matching the cash price in points with each point worth 1 cent (more on that below).

The difference can be fairly minimal. In the JFK-ATL example above, the discount was from 25,259 Membership Rewards points to 24,120 — changing the value from 1 cent per point to about 1.05 cents per point .

Amextravel.com charges a fee to book, but they bundle this into the displayed price. The fee is $6.99 per domestic ticket or $10.99 per international ticket. These fees are waived as a benefit of the Amex Platinum card , just make sure you’re logged into your Amex account when booking.

Hot Tip: AmexTravel.com now offers Trip Cancel Guard coverage that you can add when purchasing flights via AmexTravel.com whether paying with an American Express card, with Membership Rewards points using the Pay With Points option, or a combination of both. It provides for reimbursement of up to 75% of the cost of the non-refundable prepaid flight expense, penalty and change fees caused by the cancellation, or the amount of any expired vouchers/flight credits received for the canceled flight. Coverage is applicable when your flight is canceled for any reason and is valid until 2 full calendar days prior to your trip’s originally scheduled departure date.

When searching several different flights across different online travel agents, we found similar results to the below example each time.

To compare prices, we searched multiple online travel agents and portals using the same search parameters: departing John F. Kennedy-New York (JFK), arriving at London-Heathrow International (LHR), round-trip, 1 traveler, economy, and nonstop on specific dates.

We selected the lowest-priced nonstop flight available through AmexTravel.com: a Finnair flight operated by Oneworld partner , American Airlines.

When searching on AmexTravel.com, the flight was $595.86. This breaks down to $133 in base fare and $462.86 of government, airline, and American Express-imposed fees.

We received the same search results when we replicated this search on Finnair’s U.S. website, Kayak, and Orbitz.

In a second search, we looked for a domestic round-trip from Phoenix Sky Harbor (PHX) to Los Angeles International (LAX) on the same dates. This flight was priced at $199.40. Keep in mind, you would usually see this rate plus the $6.99 Amex booking fee, but again, this is waived for Amex Platinum cardholders.

When cross-referencing this itinerary on Delta’s website, we found the same price listed for a regular economy fare of $199.40. However, there was a basic economy option that was a bit cheaper, which was not available through AmexTravel.com.

Other online travel portals, including Orbitz and Kayak , listed the same price.

This means, if you’re already set on the specific itinerary you want to fly, booking through AmexTravel.com can often cost the same as booking directly with the airline, or through a third party . This assumes you receive waived booking fees for being an Amex Platinum cardholder.

However, what if you’re just looking for the cheapest flight on a particular day? If you do a general search for a route on set dates, will AmexTravel.com find the same rates as other portals? In our experience, the answer is no.

In our example search, here are the lowest available regular economy non-stop flights we could find between New York (any airport) and London (any airport) when searching the same set of dates on a few different websites (sorted by price ascending):

*Including a $10.99 AmexTravel.com booking fee.

The reason for these results is likely due to the fact that the Amex portal doesn’t include some low-cost carriers like Norwegian, so travel portals that do will often win on price.

Even excluding the low-cost carriers, though, other portals like Expedia and Orbitz were able to offer lower fares by about $15.

That said, AmexTravel.com was able to find about the same fares you would find when booking directly with an airline.

Hot Tip: If you hold The Business Platinum Card ® from American Express you can get a 35% rebate on select flights when you pay with points through AmexTravel.com.

There are actually 3 programs offered for booking hotels:

The Hotel Collection

• Fine Hotels and Resorts
• AmexTravel.com booking (standard)

What Is The Hotel Collection?

The Hotel Collection is a program through AmexTravel.com only available to holders of certain cards:

• The American Express ® Gold Card and the American Express ® Business Gold Card

The Amex Platinum card and the Business Platinum Card ® from American Express

The Centurion card

Perks of The Hotel Collection

When you book a hotel through The Hotel Collection, you get certain perks including:

• Room upgrade at check-in (if available)
• Up to a $100 hotel credit for on-site amenities like the restaurant, bar, room service, or spa
• Ability to use Pay With Points on prepaid reservations
• 3x Membership Rewards points for Amex Gold cardholders on prepaid bookings
• 5x Membership Rewards points for Amex Platinum cardholders on prepaid reservations
• Up to $200 credit each year towards prepaid hotel reservations with either The Hotel Collection (2-night stay) or Fine Hotels and Resorts with select credit cards

Usually, American Express guarantees that any hotel booked through AmexTravel.com will have the lowest publicly-available rates (prepaid rates only), but this rule does not apply to bookings through The Hotel Collection per the terms & conditions . Be certain to check multiple booking options to ensure you’re getting the best deal.

Rooms have to be booked through AmexTravel.com. That means that if you book directly through the hotel or another service, you won’t get the perks, even if the hotel is a part of The Hotel Collection and you pay for the stay with your American Express card.

Further, you must stay a minimum of 2 nights , and you cannot book consecutive stays within 24 hours of each other.

The good news is that these benefits are available for up to 3 rooms per stay . So if you book 3 rooms for family members, you’ll get a total hotel service credit of up to $300.

Hotel Points and Elite Benefits

Typically, you won’t earn points through a hotel loyalty program if you book through a third party, and this includes the AmexTravel.com portal.

Further, you won’t get any elite benefits that you might otherwise be entitled to if you have status with that hotel chain.

Bottom Line:  The Hotel Collection is potentially useful if you’re planning to pay with your eligible Membership Rewards-earning card. This comes at the expense of hotel-specific elite benefits, including points and elite credits in any hotel loyalty program.

American Express Fine Hotels and Resorts

What is the fine hotels and resorts program.

AmexTravel.com runs a second hotel program called Fine Hotels and Resorts (FHR). It can be a little bit confusing since it sounds like it would overlap with the Hotel Collection, but that’s not the case.

The Fine Hotels and Resorts program is exclusive to Amex Platinum cardholders (personal or business) , as well as those with the invitation-only Centurion Card .

FHR includes different hotels and resorts than The Hotel Collection, with minimal overlap. The FHR collection tends to be more geared toward leisure travelers who wish to book stays at higher-end properties.

Perks of Fine Hotels and Resorts

Booking hotels through the Fine Hotels and Resorts collection entitles you to a handful of potentially valuable perks, including:

• Early noon check-in (when available)
• Room upgrade on arrival (when available)
• Daily breakfast for 2 people
• Guaranteed 4 p.m. late checkout
• Complimentary Wi-Fi
• A unique amenity valued at $100 or more; examples include a property credit, dining credit, spa credit, or similar amenity

Unlike The Hotel Collection, rooms booked through Fine Hotels and Resorts are not all prepaid. In fact, most are standard rates that you’ll pay for at the end of your stay when you check out. In comparing several properties, including the Park Hyatt in Chicago, we found rates identical to the non-prepaid rates when booking directly through the hotel.

However, keep in mind that the hotel may directly offer prepaid and early-purchase options which may be much cheaper, though you won’t benefit from the Fine Hotels and Resorts perks.

There are fewer terms with Fine Hotels and Resorts than with The Hotel Collection. You must book through AmexTravel.com/FHR to receive the benefits .

As with The Hotel Collection, if you book directly with the hotel or through a different travel agency or portal, you won’t be able to claim FHR benefits even if it’s a participating hotel. Other terms vary by property.

Good news here! Unlike stays booked through The Hotel Collection, stays through American Express Fine Hotels and Resorts count as “qualifying rates” for hotel loyalty programs. That means if you’re staying at a hotel that’s part of a loyalty program, you’ll be able to earn points and receive the relevant benefits if you hold elite status.

Hot Tip: Want to know about the differences between these programs? Dig into our dedicated guide on the differences between the Hotel Collection and Fine Hotels & Resorts .

Standard Hotel Booking

Searching hotels.

Searching for hotels at AmexTravel.com works more or less the same as with flights. You enter your city, dates, number of rooms, and guests. You can check a box to have properties from The Hotel Collection and Fine Hotels and Resorts displayed at the top.

Of course, if you’re interested in booking through either of those programs, you could also just book on their dedicated pages.

By default, search results are ranked by “recommended,” which seems to be decided by an algorithm factoring in price, location, and reviews.

Terms vary by the specific hotel and rate you book, so make sure to read the fine print.

The site can be a bit confusing when trying to compare prices since American Express doesn’t include all taxes and fees in the price displayed (while some hotel websites do).

For example, we searched for a 4-night stay at the Hyatt Regency London – The Churchill. American Express quoted an average of $337/night, which should make the total stay around $1,348. When you go to book, though, the total with fees is $1,625.

While it initially looks more expensive to book directly with Hyatt (where the cost is quoted at $404/night), that price includes all taxes and fees , so you’ll actually pay $1,611, or $14 less.

Our search for the Marriott Regent Park yielded similar results. It’s listed at $233/night in the search function, which implies the total to be $932.

In reality, once you click through, the total is $1,120. Booking directly with Marriott, rates are listed at $261/night, but that includes taxes and fees — for a total prepaid rate of $1,080.

For the 2 hotels in question, here’s how total prices compared through different portals (sorted by price ascending):

In both tickets, AmexTravel.com was within a few dollars of the other online travel agencies, which were all more expensive than booking directly through the hotel’s website.

Similar to The Hotel Collection, rates booked through AmexTravel.com aren’t eligible for elite benefits or hotel loyalty points.

Bottom Line:  Like most other online travel portals and agencies, prices can vary between AmexTravel.com and the hotel’s direct booking channel. You won’t get elite benefits or hotel points, so it might be worth booking directly if those are valuable to you. 

Like with many online travel portals and even airline websites, you can book packages that include flights and hotels through AmexTravel.com. Usually, the point of booking these packages is to get a discount, special perks, or promotions.

Searching for Packages

The search window for Flights+Hotels is simple: input airports (or cities), dates, number of travelers, and rooms. Results are listed in a recommended order by default just like when searching for a standard hotel.

Terms vary by the specific package you book, so make sure to read the fine print !

As with standalone flight reservations, AmexTravel.com charges a fee to book Flights+Hotel packages: $6.99 per domestic ticket or $10.99 per international ticket .

Again, these fees are waived for holders of the Amex Platinum card  or the Centurion card.

In the results field, a total starting price  per person is listed, including all taxes and fees with the cheapest flight option. American Express also lists how much you’re saving with the package, although this is missing for some hotels.

Once you select the hotel, you can customize your flight. The total price changes based on which flight you select.

In a sample search, we chose the Hyatt Regency London – The Churchill, and picked the cheapest nonstop flight: British Airways flight, which was Newark Liberty International (EWR) to LHR and London-Gatwick (LGW) to JFK. The package came to $1,446 per person, or $2,892 total.

Compare Flights+Hotel to Booking Separately

Annoyingly, AmexTravel.com doesn’t show a breakdown of hotel and airfare costs and fees; instead, it just displays a total per person.

For comparison, you can search the flight and hotels separately. We tried searching for the flight first on the same day.

We found Finnair flights operated by American Airlines for $660 per person — an option that wasn’t offered as part of the package (although with the booking fee, the flights should have been $671). When we filtered the search to British Airways only, it showed a ton of options for $671.

Searching hotels next, we again chose the Hyatt Regency London – The Churchill’s lowest prepaid rate. It was listed as $337 per night for 1 room (plus taxes and fees), for a total of $2,031. For the 2 flights and the hotel, that comes to a total of $3,351, or $1,675.50 per person.

In this case, booking the trip as a package saves almost $460, even though the search results page didn’t highlight any savings specifically.

The main downside to booking a package is that you have less flexibility. Say you want to change hotels for part of the trip or maybe stay with a friend for the last few days. This isn’t an option because you must book a single hotel for the entire time between your flights. It can also make solutions harder to find if there are any problems — although the AmexTravel.com customer support should make up for that.

Bottom Line:  If you’re using AmexTravel.com and your plans allow for the lack of flexibility, you might be able to save a lot of money with a package. Just make sure to compare the listed price to booking everything separately. Note that you can’t book a package retroactively: you have to book the flights and hotel at the same time. 

AmexTravel.com also offers a rental car booking service. You can make reservations from rental stations at airports and elsewhere.

To search for rental cars, simply enter an airport or city . You can also click a button to search near a specific address.

Results are shown in a handy grid format, with each column showing a different rental company, and each row displaying the pricing for a different category of car (economy, compact, midsize, and so on).

Bookings of up to 4 days are charged a daily rate, while bookings 5-7 days are charged on a weekly basis. There are specific rates for weekends and weekdays, as well as monthly options, with specific details varying by the rental agency.

In several sample searches, prices were generally consistent with other online travel agencies — though sometimes lower by $1-$2/day. Prices were identical to booking with the rental company directly.

Bottom Line:  Renting a car through AmexTravel.com doesn’t get you any benefits above what you’d receive for paying with your credit card, such as the collision damage waiver for paying with your Amex Platinum card. However, the convenient search page makes it a great option for comparing multiple prices at once. 

AmexTravel.com also offers tools to book cruises . In addition to letting you search for cruises all over the world, AmexTravel.com periodically highlights special offers on cruises, usually in the form of credits to use onboard.

Searching for Cruises

To search for cruises, you need to enter the region you want to travel in, the cruise line(s) you want to travel with (or search all available lines), the month you’re planning the trip for, and the approximate length of the cruise you want.

Results are shown in order, from the lowest-priced option to the highest . Note that this is based on the lowest available rate; hovering over any result will show all available cabin types and the corresponding prices.

Under each result, the information shown includes the port of departure/return, date of departure, and ports visited.

Hot Tip:  Wondering what to pack for your time at sea? Check out our ultimate cruise-based packing list  — it’s printable and complete with tons of tips and advice!

Cruise rates booked through AmexTravel.com were within $1-2 of rates found on other online travel agents and websites . We found identical prices on the various cruise company websites — though each online travel portal and cruise line offers different promotions, so it might be worth comparing them.

For example, during a sample search for a weeklong Caribbean cruise in December, we found that Royal Caribbean was offering a $50 onboard credit if you booked directly.

Special Offers

On the search results page, you might notice a tab labeled “Special Offers.” Those offers are generally onboard credits, but can also include discounts or other special features. If you aren’t committed to a specific cruise line, these are often worth exploring.

Cruise Privileges Program

Those with the Amex Platinum card have special access to the Cruise Privileges Program . Like the Fine Hotels and Resorts program, this is only available on specific cruises, although it’s more limited than FHR.

It includes onboard credit (often higher than otherwise offered) and a special onboard amenity, like complimentary dinner for 2 or a bottle of premium champagne.

Bottom Line: It can be worth booking a cruise through AmexTravel.com, especially if there are special offers. Make sure to compare different booking sites , though, as some may have better or exclusive promotions.

AmexTravel.com offers a feature called Travel Insiders. When you use the program, American Express connects you with a travel expert who can help you plan an itinerary based around your desired destination. Fees vary based on location, length of the trip, and details of the itinerary.

AmexTravel.com can be a very useful tool when booking flights, hotels, vacation packages, cruises, or rental cars. In many cases, it may not offer the best rate options , but it’s worth comparing to other booking sites and airlines or hotels directly.

If you have an American Express card that offers access to the Hotel Collection or Fine Hotels and Resorts, the perks can be very worthwhile.

Additionally, the extra Membership Rewards points you earn by booking through AmexTravel.com can be valuable, as long as the price is right.

Aside from the Hotel Collection and Fine Hotels and Resorts, the real value of AmexTravel.com is in the customer service provided. Booking a trip on your own is easy — dealing with problems when they arise can be less so!

If you book through AmexTravel.com, you’ll have easy access to someone who can help you get on a new flight, find a new hotel, or manage whatever other issues come up day or night. So if you’re looking to have that extra support, then AmexTravel.com might be a great choice for you!

The information regarding the Centurion ® Card from American Express was independently collected by Upgraded Points and was not provided nor reviewed by the issuer. 

For rates and fees of The Platinum Card ® from American Express, click here . For rates and fees of The Business Platinum Card ® from American Express, click here . For rates and fees of the American Express ® Gold Card, click  here . For rates and fees of the American Express ® Business Gold Card, click here .

Frequently Asked Questions

What is american express travel.

AmexTravel.com is an O nline  T ravel  A gency (OTA), just like Orbitz , Kayak , or Expedia . You can book flights, hotels, rental cars, or cruises through AmexTravel.com.

Do I need an American Express card to use Amex Travel services?

Whether or not you have an American Express card, you can book flights, hotels, rental cars, or cruises through AmexTravel.com. If you do have an Amex card, you might be eligible for certain perks or rewards.

Does American Express Travel cost anything?

If you book a flight through AmexTravel.com, there’s a small fee ($6.99 for domestic flights, $10.99 for international) that fee is waived for Amex Platinum, Amex Business Platinum, and Centurion cardmembers. Other services, like hotels and cruises, do not have fees.

Why should I book with American Express Travel?

AmexTravel.com has very helpful customer service resources. If you have any problems with your trip (like a canceled flight), you can call an agent who can help solve the issue.

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About Jarrod West

Boasting a portfolio of over 20 cards, Jarrod has been an expert in the points and miles space for over 6 years. He earns and redeems over 1 million points per year and his work has been featured in outlets like The New York Times.

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Money latest: Mortgage rates could go lower than expected, BoE hints; 'era of cheap food over,' says supermarket boss

The Bank of England has hinted a base rate cut is coming, and it's "not ruled out in June". Read all today's personal finance and consumer news - and listen to the latest Ian King Business Podcast below.

Thursday 9 May 2024 19:02, UK

• Interest Rates
• Interest rate held at 5.25% | June rate cut 'not ruled out but not fait accompli' - BoE | Cuts may take interest rate 'lower than currently priced into market'
• Supermarket boss declares end of the 'cheap food era'
• Gordon Ramsay to open new restaurants on London skyscraper

Essential reads

• Ed Conway on interest rates : Waiting game almost over - but Bank needs to be bold to jump US
• 10 cheapest popular destinations in Europe - and how costs compare
• The top-paying savings account on the market right now
• Iconic tea brand enlists Top Boy star for £12m ad to revive fortunes - but poll suggests Britons prefer rival
• Cheap Eats : Chef at Tom Kerridge pub picks Buckinghamshire spot
• Listen to the Daily above and  tap here to follow wherever you get your podcasts

Looking for some longer Money reads for your evening/commute/lunch break?

Here's four from the last few months you might like...

Should you offer kids cash rewards for good grades? The psychologist's view

As exam season gets under way, some parents are putting hundreds of pounds aside to reward their children if they achieve certain grades. 

While some parents lambasted the idea as "absolute potatoes", others told Sky News they saw their children's focus increase after offering up to £250 for the top results.

We also spoke to teachers and a psychologist...

What can I do if flexible working request declined?

Every Monday we put your financial dilemmas or consumer disputes to industry experts. A few weeks ago Sky News reader AJ2024 asked...

"While on maternity leave my employer rejected my flexible work request and told me to pick from four new shift patterns or take redundancy if they didn't suit me. All new shifts were full working hours. No support as a new mother and ruined my last few precious weeks. What are my rights?"

We got an employment lawyer to answer...

'£2,000 landed in my account' - The people who say they're manifesting riches

Money blogger Jess Sharp spoke to people who swear they've made money from manifestation - before finding herself meditating under a tree to see if she could get in on the action...

The world of dark tourism - what is it, is it ethical, and where can you go?

Interest in a phenomenon known as "dark tourism" has been steadily rising in recent years - but what is it?

To find out, we spoke with tourism academic  Dr Hayley Stainton  and renowned dark tourist and author Dr Peter Hohenhaus, who runs a  dark tourism website ...

Fraud is "rife" on second hand marketplaces including Depop, Shpock and Preloved, according to a new survey by Which?.

The consumer magazine/website found that, of 1,300 buyers, 32% had been scammed on a second hand marketplace in the two years to January.

The most common ruse involved consumers receiving incorrect goods or nothing at all, while others were delivered an empty package or fake goods.

57% of those surveyed said they had experienced a scam on Depop.

This compares with 53% for Shpock and 51% for Preloved and Nextdoor. 

Amazon Marketplace came in at 35%, while for Gumtree and eBay the figures were both 29%. 

The number for Facebook and Vinted was 24% and 22%, respectively.

Rocio Concha, Which? director of policy and advocacy, said the survey’s findings were "worrying". 

"It's important that people properly check the seller's reviews and profile," she said, adding that marketplaces need to have proper checks in place and ensure that scam profiles are removed quickly.

Depop told the Guardian it offered protection for buyers and sellers and was investing in new technology. 

"We strongly encourage consumers who are buying and selling anywhere online never to share personal information with other users, to be very wary about following links to other sites, and to report any suspicious behaviour via in-app reporting systems."

Sky News has reached out to the other companies mentioned.

You may remember our coverage here a few weeks back on the proliferation of scams targeting Taylor Swift fans hoping to buy tickets to see one of her current run of shows across Europe...

The Shake It Off star will hold a series of concerts in the UK as she continues her Eras tour, with the first taking place in Edinburgh on 7 June.

But the artist's megastardom has seen a huge demand for tickets, which were not cheap even before they sold out within minutes - with prices ranging from £58.65 - £194.75.

Resale prices from legitimate websites have been in the region of £700 each - with some fans reported to have spent well in excess of that to see their hero.

However, such is her popularity among an army of mostly young female devotees that the market has become a target for people seeking to exploit the widespread desperation for tickets.

As reported here, a spate of attempts had seen Facebook users' accounts hacked by scammers, who would then create seemingly genuine posts in groups on the site that the users were members of.

Initially, the posts would suggest the user was seeking to sell tickets - generally four - that were invariably just a few rows from the front of a specific venue for one of Swift's UK shows.

The price suggested in the posts was generally around £180, more expensive than the face value of most tickets, but a fraction of the cost of those being advertised on legitimate resale sites - especially for such desirable seating.

More recent instances indicate the methods being employed by scammers have since evolved and, it appears, become significantly more sophisticated.

In these more recent attempts to defraud so-called Swifties (and in many cases, the parents purchasing the tickets), the posts detail the specific rows and seat numbers.

A further departure from the previous efforts is the scammers no longer including the asking price for the (non-existent) tickets.

Both these changes were evident in one attempt Sky News has become aware of - as was another and decidedly sinister tactic.

In this case, given the number of previous scams that have flooded Facebook, the admin for the group in question first removed the post - correctly assuming it was fraudulent.

But, he told Sky News, he was subsequently sent a photo of what appeared to be the user's passport as a means of verifying her post was genuine.

This development indicates the scammer in question had used some form of photo-editing software to create an image that appeared to be of the user's passport.

"I contacted her to explain that I had deleted her post and removed her account from the group as there are so many scams around, and I could not verify their identity or the validity of the ticket offer," said Trevor Williams, who runs the local community Facebook group in Birmingham.

"Within a few minutes, I received a photo of a passport in this name and an assurance that she was genuine.

"This was enough to change my decision and the post was put it back on the group.

"Most people have no idea of the problems of being an admin on these groups, as you simply cannot win."

How can you protect yourself against these scams?

For those looking to buy resale tickets, the main advice is to simply avoid being tempted into seemingly genuine offers posted on Facebook, unless it is from someone you know and have spoken to directly (and not just over Facebook).

Those looking to sell on their tickets will invariably use the established and legitimate resale sites such as Viagogo or StubHub.

Perhaps the most useful piece of advice is an old one - if it looks too good to be true, it probably is.

In terms of protecting yourself against your account on Facebook (or any social media site) being hacked by scammers, the best measure is to ensure you have enabled two-step or two-factor authentication.

This can be found through the security and privacy settings on your Facebook account, and involves the use of your telephone number or a separate authentication app on your phone whenever someone attempts to log in.

TV chef Gordon Ramsay has announced he will open new restaurants and a cooking academy in one of London's tallest skyscrapers. 

The 60th floor of 22 Bishopsgate will have a 14-seat chef's table experience - run by the team from the chef's three-Michelin-starred Chelsea restaurant, Restaurant Gordon Ramsay.

In addition, Lucky Cat restaurant, a Lucky Cat terrace bar and a Bread Street Kitchen will open on the 59th floor.

Finally, he'll be opening a cooking academy in the building, The Gordon Ramsay Academy. 

Mr Ramsay said: "This is more than just a new opening - it's a significant milestone for our business. 

"We're not only launching the highest culinary experiences in London, but also creating a vibrant culinary hub at the incredible 22 Bishopsgate."

City editor Mark Kleinman   has revealed that high street billionaire Mike Ashley is closing in on a deal to become the new British partner of struggling fashion chain Ted Baker.

He learnt that Frasers Group had emerged as the preferred partner for the chain following the collapse of No Ordinary Designer Label (NODL), Ted Baker's existing UK licensing partner.

It is hoped a deal could be agreed over the coming days - read more on this story here ...

Eating ultra-processed meat is linked to an increased risk of early death.

A Harvard study over 30 years tracked more than 114,000 adults.

The highest risks were linked with the most processed meats such as sausages and ham. 

Regular eaters had a 13% higher chance of dying over the 34 years tracked.

Diets high in sugary and artificially sweetened drinks had a 9% increased risk, the study found.

The used car market increased by 6.5% in the first quarter of the year , with sales of over 1.9 million vehicles, new figures show.

The Society of Motor Manufacturers and Traders (SMMT) says the total reveals the strongest start to a year since pre-pandemic 2019.

Sales of used hybrids also increased.

That's all from an enlightening news conference in which we heard an interest rate cut in June hadn't been ruled out - and that rates could fall more than markets expect. 

Scroll through to read and watch some of the key moments - meantime, we'll return to general money and consumer news.

We're now hearing the final questions of this news conference. 

The governor of the Bank of England is asked if August is more likely than June to see the Monetary Policy Committee cut interest rates. 

"Nice try to introduce the 'is it June' question again," Andrew Bailey says with a smile.

"We're going meeting by meeting," he adds, stressing that more data [which will be at the MPC's disposal over the coming months] will allow them more visibility and more scope to make a decision."

Our  economics editor Ed Conway  is next to ask the governor a question.

He asks whether increasing government interest in the Bank's workings has any influence on an interest rate cut.

"We [the Monetary Policy Committee] never discuss politics," Andrew Bailey replies. 

"We are an independent central bank, we have a remit and it is our duty to exercise that remit at all times."

"Our remit applies at all times, so it [politics] isn't a consideration."

Asked if inflation dynamics in the UK are different to the US, Andrew Bailey says there is no law that says the US moves first on interest rate cuts and everyone else afterwards.

"There is no law," he says.

"Moreover, we have a remit and target which is related to domestic inflation in the UK.

"We're an open economy so we take the rest of the world into consideration 

"But there is no law to say we can only move once the Federal Reserve (central bank of the US) moves."

There is a feeling among economists that, although the US often leads, the European Central Bank may be the first to move with an early June cut.

This could, it has been suggested, push the UK to cut on 20 June.

We move on to how the Bank intends to cut interest rates. 

"To make sure that inflation stays around the 2% target - that inflation will need to be too high nor too low - it's likely that we will need to cut Bank rate over the coming quarters and make monetary policy somewhat less restrictive over the forecast period," Andrew Bailey says.

Crucially, he adds, the Bank may cut "more so than currently priced into market rates".

Heading into today, markets expected a rate cut this summer - most likely August. They were pricing in up to three cuts this year - leading us to 4.5% by December - but the governor is suggesting we could go below that figure. 

"We have no preconceptions about how fast and how far we might cut Bank rates," Mr Bailey continues. 

"Instead, we will continue to look carefully for evidence that the outlook for inflation is consistent with the 2% target.

"Given the decisions we have already made, we will reach a new decision on the appropriate level of Bank rate based on the evidence at each meeting."

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