Travel Insurance with Covid-19 cover
Covid-19 cancellation cover as standard, for medical emergencies.
If you're abroad and have an emergency or need medical treatment, please call the relevant emergency medical assistance helpline below.
- If you are anywhere except USA, Canada or Mexico - call +44 (0)1403 289 148 . Lines open 24 hours a day, 7 days a week.
- If you are in the USA or Canada - call + 1 844 780 0663 . Lines open 24 hours a day, 7 days a week.
- If you are in Mexico or calling from a UK mobile phone while in USA or Canada - call + 1 819 780 0662 . Lines open 24 hours a day, 7 days a week.
For all other claims
If you need to make a claim you should contact your Travel Agent, Tour Operator, airline, accommodation, or credit card provider for a refund in the first instance.
To make a claim, you can get a claim form from the website https://csal.co.uk/claim-forms/ .
Alternatively, you can call our claims team on 01403 289 151 . To assist with the claim, please have your policy reference number to hand. Please note we are currently experiencing a very high level of claims owing to Covid-19 and the Coronavirus, there may be longer than usual call waiting times.
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How do I make an insurance claim?
How do i make an insurance claim.
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You don’t have to cancel your current car insurance policy if you get a new car. You can simply modify your old policy. When you update your car details online, you might need to pay for a higher premium or you might get a refund if the new premium is lower.
If you have changed your address or keep your car in a different place or suburb, you need to let us know. It may affect your premium so you might have to pay a little more or you may get a refund.
You can update these details online:
- First name, middle name, last name
- Contact phone numbers
- Email address
- Mailing address
There are many reasons that you might want to change your details. Maybe you want to close an account and start payments from a new one. Perhaps you want to consolidate your payments so that they all come from one bank account. You can even choose seperate bank accounts for each insurance policy. If you need to change your bank details, you will need to change them on each policy that you want to be using the new bank details for. For example, you can’t just change it for a car insurance policy and then expect it to automatically be updated on your home policy.
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Travel insurance claims. We’re here to guide you through the claims process for your travel claims. Make a claim online. Call 1300 209 352. 1.
We're here to make the claims process as easy as possible. Claim online 24/7 or find out other ways to claim.
To make a claim, you can get a claim form from the website https://csal.co.uk/claim-forms/. Alternatively, you can call our claims team on 01403 289 151. To assist with the claim, please have your policy reference number to hand.
Claims can be lodged either by phone, online or via email lodgement. If lodging by phone or email the applicable claim form will be provided for completion together with details of the documentation that needs to be provided. For details on how to lodge, please visit our How to make a claim page.
The quickest way to lodge a claim on your RAC Travel Insurance policy is using our online claim lodgement which is available 24/7. Follow these easy steps to lodge your claim online: You will first need to register by utilising the email address you used to purchase your policy.
Relax and enjoy your holiday with RAC's premium travel insurance. Provides a wide range of benefits and the highest level of cover. Domestic Comprehensive. Cover for when you're travelling within Australia. Applies to travel 250km away from residential home. International Essentials.
You can complete the online medical assessment as part of your travel insurance quote at www.rac.com/travelinsurance, call 1300 655 179 or visit an RAC travel centre for additional assistance.
Renew your travel insurance annual policy. Call 0330 159 0409 to contact our Customer Service Team. Monday-Friday 9am-5pm (except bank holidays). If you're already an existing RAC travel insurance customer then you can find useful information on making a claim and updating your policy.
How do I make an insurance claim? Your claiming options can vary depending on the policy that you want to claim on. The easiest way to check what your options are is to visit our policy specific claims help pages .
So, if you need to cancel or get emergency medical treatment due to COVID-19, we’ve got you covered. Our holiday insurance includes single trip, annual multi-trip, family and medical. We cover you for cancellation, medical expenses, and personal belongings.