young passengers travelling alone

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Unaccompanied Minor Program

Program details, unaccompanied minor travel journey.

If your child is traveling alone as an unaccompanied minor, an adult (18 years old or older) must accompany the minor through the check-in process and pick up the child at their destination. Review the process to help your unaccompanied minor prepare for their flight. 

How to Book 

To determine eligibility and book a reservation for an unaccompanied minor, you must contact Reservations at 800-325-8847 to ensure that the travel is permitted and correctly documented. When you book, the adult making the reservation will provide a 4-digit PIN configuration that will be required to make any changes to the itinerary.  

Getting Ready to Fly

When it’s time to travel, we recommend talking with your child about the journey, reminding them only to speak to Delta Air Lines representatives if they need anything. Remind them not to leave the gate area at any time and notify Delta if your child has any special needs. When packing, we recommend bringing: 

• Snacks, games, books or other entertainment
• A single, small carry-on like a backpack, so nothing’s left behind
• A checked suitcase for larger items, which your child and accompanying adult can pick up after their flight
• An ID card & contact information attached to your child’s carry-on bag or jacket

Required Check-In Documents

When you arrive at the airport, please see a Delta Airport Customer Service Agent for information regarding drop-off and pick-up for unaccompanied minor travel. You will receive a  wristband for your child to wear in-flight and create a package of boarding documents and ID for your child to use as they travel. At check-in, the accompanying adult must provide the following:

• Photo ID (license, passport, etc.) 
• Address (as shown on ID) 
• Contact phone number 
• Name, address and phone number of the adult meeting the unaccompanied minor at their destination

Unaccompanied Minor Boarding & Takeoff 

A parent or designated accompanying adult must take the unaccompanied minor to the departure gate and remain until the flight has left the ground. 

If the minor is connecting though another city, the child will be assisted by a Delta or business partner employee. 

• Delta recommends that children be seated in the rear of the aircraft to be near a flight attendant for safety
• For questions or concerns, please contact Delta Air Lines at 800-325-8847 (U.S./Canada/Guam/Puerto Rico/U.S. Virgin Islands) or find numbers for all other locations

Delta Sky Zone

If your child has a connecting flight through Atlanta, Cincinnati, Detroit, New York (JFK), Los Angeles, Memphis, Minneapolis, Salt Lake City or Seattle, we offer Delta Sky Zones for their entertainment. In these children-only areas, children flying alone can wait for connections, use complimentary phones to call parents/guardians and take advantage of activities like books, toys and video games. Staffed by Delta representatives, your child will find staff members always there to help them feel secure and comfortable.  

Unaccompanied Minor Pick-Up 

A valid ID must be presented and signature captured of the person meeting the child. Delta will not release to anyone other than the person named. A parent or accompanying adult should report to the destination airport two hours before scheduled arrival to obtain a gate pass. Please note: 

• If the pickup person at the destination changes, the accompanying adult must call Delta at 800-325-8847 to provide the new information.
• Upon arrival, if someone other than the person named at check-in is at the destination to pick up the child, a Delta representative will contact the original accompanying adult to verify the identification of the pickup person at the destination.
• The pickup person at the destination will typically be issued a gate pass to pick up the unaccompanied minor at the gate. In some locations, the pickup person will be directed to the local Delta Baggage Service Office for pickup.
• At the point of departure, the accompanying adult must remain at the gate until the flight is off the ground.

Unaccompanied Minor Program Fees & Rules

The Unaccompanied Minor Program requires a fee of $150 USD/CAD/EUR each way, with CAD and EUR used when departing Canada or Europe. This fee applies to travel within the United States and International on both nonstop and connecting flights, in addition to the ticketed adult fare. 

• The $150 fee is mandatory for children ages 5-14, and for 15-17-year-olds if a parent chooses to enroll in the unaccompanied minor program
• The fee covers up to 4 children if multiple children, such as siblings, are traveling together 
• The fee can be paid one-way or round-trip at the time of check in or in advance by calling 
• Unaccompanied Minors must be ticketed on an adult fare
• Travel is permitted on Delta and Delta Connection
• Travel is permitted on Domestic and International itineraries
• Unaccompanied Minors can only connect to other Delta, Delta Connection, Air France, KLM and Aeromexico flights
• Travel is not permitted on the last connecting flight of the day, except in markets with only one flight per day.
• International flights
• Connecting to/from international flights
• Connecting to markets with only one flight per day

Unaccompanied Minor Frequently Asked Questions

A Delta Air Lines employee will take your child on board before general boarding begins. This allows time to:

• Introduce your child to the flight attendants
• Introduce your child to the cockpit crew, time permitting 
• Take your child to his or her seat and assist with carry-on items
• Familiarize your child with the safety features of the aircraft
• Advise your child of lavatory locations
• Inform your child if assistance is required to contact a flight attendant and to remain in their seat upon landing as a flight attendant will get them when it is time to deplane

No. You will be asked to say goodbye in the terminal area because access is restricted to ticketed passengers only. We do ask, however, that you stay in the gate area until the child's plane takes off in the event the flight returns to the gate.

A badged employee will meet your child's arriving flight. If your child's connection time is short, the unaccompanied minor escort will take your child directly to the connecting departure and will escort him or her on board.

If your child's layover is longer, the employee will take him or her to the Delta Sky Zone or other secure location, and turn the ticket and the Unaccompanied Minor over to the next Delta Air Lines representatives in the room (the employee keeps your child's documentation until it is time to go to the connecting flight). Another representative will escort your child onto the connecting flight at the appropriate time and introduce him or her to the flight attendants.

If we have any indication that your child’s flight may not operate as scheduled, we'll advise you and suggest that you book travel for another day. If the delay or cancellation occurs en route, Delta employees will:

• Rebook your child on the next available departure to their destination
• Stay with your child until they can be boarded on an alternate flight
• Contact the person at the destination who is designated to pick up the child and/or the person listed as the emergency contact. We will continue to attempt contact until contact is made

Under very rare circumstances, an overnight may be required (e.g. a major snowstorm). In these situations, we will provide overnight and meal accommodations for your child. And a Delta employee(s) will provide supervision to ensure your child's safety during an overnight stay. You will be contacted with pertinent information if this unusual circumstance occurs.

Enrollment in the Delta Air Lines Unaccompanied Minor program is mandatory for children 5 to 14. If you prefer that your 15 to 17-year-old travel without supervision, please advise the agent at the time of the reservation and it will be noted. Your child will be expected to handle boarding and deplaning as well as transfers to connecting gates on their own.

• Remind your teenager never to leave the airport for any reason unless accompanied by a badged Delta employee or uniformed police officer until they have reached their destination city
• She or he should never seek help from or leave the airport with strangers
• Provide your teenager with instructions, phone contacts and a small amount of money for food in the unlikely event their flight is missed, delayed, canceled or rerouted
• Remind your teenager that they can seek the assistance of any Delta employee if they have questions, concerns or need reassurance
• Remember most hotels will not accept young people who are not accompanied by an adult

Yes. If you are dropping off or picking up your minor but opted out of the Unaccompanied Minor program, we will issue you a pass to accompany your child to the gate. Please check with an airport agent at the time of check-in to have the gate pass issued.

Due to safety concerns, gate passes are not issued for the person picking up the minor (15-17) unless they are enrolled in the Unaccompanied Minor program.

Yes.  International UMNR travel resumed April 1, 2021. However, there are some restrictions on travel based on individual country requirements or travel on other airlines.  Contact Reservations at 800-325-8847 for more detail related to international travel for UMNRs. 

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Young Traveler Terms and Conditions

Traveling alone can be an exciting test of a minor’s independence; but whether it is appropriate depends on each minor’s individual maturity level. By purchasing this reservation, you acknowledge and confirm that:  

• We consider children ages 12 through 17 traveling alone to be Young Travelers (YTs), not Unaccompanied Minors (UMs). Accordingly, our UM procedures do not apply to travelers ages 12 through 17. A Young Traveler must have the maturity and capability to travel alone, including but not limited to checking in, passing through the security checkpoint, boarding, deplaning, and claiming luggage.   
• Parents and guardians are responsible for ensuring a Young Traveler arrives for check-in and boarding in accordance with each airport’s suggested arrival time . The amount of time to park, check luggage, pass through the security checkpoint, and board the flight varies based on each airport’s size, configuration, and travel season.  
• Additional Unaccompanied Minor Info for Travel to Hawaii: Flights between the U.S. mainland and Hawaii are subject to specific procedures for transportation of animals and plants, inspection of checked and carryon baggage, and State of Hawaii documentation requirements. The parent/guardian of a Young Traveler (YT) must complete the Plants and Animals Declaration Form at the departure gate prior to the YT boarding the aircraft. Once completed, the form will be retained by the YT until it is collected during the flight prior to landing.  

Only trained service dogs assisting Customers with disabilities are permitted to travel with Customers. No other animals are permitted on flights between the U.S. mainland and Hawaii. Southwest Airlines does not transport pets to or from Hawaii.

• Your child has sufficient maturity and capability to travel alone (this includes, but is not limited to, checking in, passing through the security checkpoint, boarding, deplaning, and claiming luggage), without adult supervision or assistance from Southwest Employees, on all scheduled service: nonstop, same-plane service with intermediate stops, and connecting service that requires your child to change planes.  
• Purchaser represents that they are either the parent or guardian of the minor child or has authority to act on behalf of the parent or guardian.  
• Parents/guardians wishing to escort a Young Traveler to/from the gate must obtain a gate pass from the ticket counter to pass through the security checkpoint. Each airport may impose restrictions on gate passes being issued based on guidance from the local Transportation Security Administration.  
• Southwest does not monitor Young Travelers during travel. Accordingly, each Young Traveler must have sufficient maturity and capability to request assistance from a Southwest Employee if needed and the means to contact a parent/guardian if there is a travel disruption.  
• Southwest Airlines reserves the right not to allow travel on flights that may be delayed, diverted, or canceled due to weather or other operational disruptions.
• Southwest Airlines does not provide Young Traveler service to/from international destinations.
• Southwest does not permit Young Travelers to travel on itineraries involving an overnight connection.  
• Southwest Airlines does not assume responsibility for any Young Traveler’s actions. THE PURCHASER AGREES TO INDEMNIFY, HOLD HARMLESS, AND FULLY RELEASE SOUTHWEST AIRLINES FOR ANY AND ALL INJURY OR DAMAGES TO PROPERTY OR PERSONS CAUSED BY OR INCURRED AS A RESULT OF A YOUNG TRAVELER’S ACTIONS, INCLUDING INJURIES TO THE YOUNG TRAVELER CAUSED BY HIS OR HER OWN NEGLIGENCE.  

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• Special assistance

Unaccompanied minors

Children traveling alone.

We want your child to have a safe and positive trip. For safety, we require children age 5 – 14 traveling alone to use our unaccompanied minor service. This service is optional for children age 15 – 17, but if requested, then the fee applies.

The unaccompanied minor fee is $150* each way, plus applicable taxes † , in addition to the ticket price. This fee covers additional siblings on the same flight.

* Amount quoted in U.S. dollar (USD)

† Flights within the U.S. are subject to a 7% tax, and flights originating in Canada are charged a 5% Goods and Services Tax (GST).

Unaccompanied minor service

Our service includes:

• Early boarding to allow extra time to get settled and meet the flight attendants
• Kids-only lounges in our hub cities for flight connections
• Complimentary Kids' Kits from Quaker with snacks and activities (for ages 5 – 10, in hub cities)
• An airport escort to help your child to the gate for flight connections
• Escorting the child to the authorized adult picking them up when they land

Keep in mind, our flight attendants will be busy with onboard duties and can’t continuously monitor your child during their flight. Let your child know to ring the call button if they need anything.

Age and flight restrictions for children traveling alone:

We don’t allow children to travel alone when their trips include:

• Flights on another airline including codeshare and one world® partners
• Ground or co-terminal connections where the child must transfer from one local airport to another
• The last flight of the day from the final connection city (unless it’s the only flight)
• Overnight connecting flights

Note: Children ages 2 – 14 can travel as an 'accompanied minor' with someone 16 or older.

Complimentary Kids' Kits by Quaker

Children between 5-10 years old can stay entertained during their journey with our complimentary Kids’ Kits* presented by Quaker. Included are puzzles, activities and 2 complimentary snacks to enjoy at the airport or in flight. Kits are available for children departing from:

• Charlotte, NC (CLT)
• Washington Reagan, D.C. (DCA)
• Dallas-Fort Worth, TX (DFW)
• New York, NY (JFK and LGA)
• Los Angeles, CA (LAX)
• Miami, FL (MIA)
• Chicago, IL (ORD)
• Philadelphia, PA (PHL)
• Phoenix, AZ (PHX)

*Subject to availability

Booking your child's trip

Unaccompanied minors need to be booked by phone.

Contact Reservations

Preparing for travel

Whether your child has traveled alone or this is their first time, we recommend talking with them about the trip and what to expect. Assure them our team is there to help keep them safe.

Some helpful tips to prepare:

• Point out our team uniforms at the airport. Remind your child to ask for help only from a uniformed team member.
• Write down phone numbers for your child.
• Pack games, books and money in one small carry-on.
• Food and drink service is limited, so we recommend packing snacks for your child to enjoy during their flight.
• Attach an ID card and contact information to your child’s carry-on bag or jacket.
• Fully charge any electronic devices, and don’t forget to pack chargers and headphones.
• Be sure your child knows to wait for a team member to walk them off the plane when they land (this includes older children using our service).

Note: We don’t hold or give personal medication to an unaccompanied child.

At the airport

Check-in and required documents.

Arrive at least 2 hours before the scheduled departure time of your child’s flight and speak with a ticket counter agent. Children traveling alone can’t check in online or at the kiosk.

You’ll need to fill out an unaccompanied minor form and any necessary Customs and Immigration documents for the day of departure. This form must remain with your child during their journey. At check-in, parents / guardians will also need to provide:

• A birth certificate or passport as proof of the child’s age
• The adult’s government-issued photo ID with their current address
• Your phone number so we can contact you
• The name, address and phone number of the adult meeting your child at their destination

Once your child is checked in, the ticket agent will give you a security pass from the airport ticket counter so you can take your child to the gate.

Boarding and takeoff

For a smooth departure:

• An adult must take the child to the departure gate and stay until the flight is airborne.
• When you get to the gate, tell the gate agent you have an unaccompanied minor traveling on the flight.
• We’ll board your child early so they can meet the flight crew and learn about the plane’s safety features.
• The gate agent will let you know when the flight is airborne and you can leave the airport.
• Please contact the adult picking up your child to let them know they’re on their way.

During the flight

Our flight attendants will check on your child as duties allow, but they can’t continuously monitor your child throughout the flight.

Please remind your child to:

• Tell a flight attendant if he or she needs assistance or feels discomfort.
• Follow plane safety instructions, like wearing their seatbelt.
• Wait for a uniformed team member to escort them off the airplane once it arrives at the gate.

Unaccompanied minor lounges

If your child has a connection, we have lounges for unaccompanied minors in these airports:

• Dallas Fort Worth, TX (DFW)

While there, your child can wait for their connection and play games while supervised by American business partner personnel. These staff members will take your child outside the lounge to buy food and drinks, but they won’t be allowed to walk around outside alone.

Arrival and pick-up

For a seamless pick-up, don’t forget your government-issued photo ID. You’ll need to show it to get a security pass and meet the child at the gate (in the U.S.). You’ll also need to show it before we release the child to you.

We suggest arriving at least 2 hours before the child’s scheduled arrival so you have enough time.

Flight status and notifications

Stay connected with your child’s journey with flight notifications and remind the adult picking up your child from the airport to do the same. Be sure to get alerts for all flights in their trip.

Flight status

Flight delays and cancellations

We’ll call the contacts on the unaccompanied minor form and arrange an alternate flight if your child is unable to make a connecting flight due to delays or cancellations.

In the rare case that your child needs to stay overnight because of a missed connection, we’ll arrange for overnight accommodations, meals and supervision. We’ll call if this occurs.

Young adults (15 – 17 years of age)

If your young adult isn’t using the unaccompanied minor service and their flight is delayed or canceled, they will be accommodated as an adult customer. Keep in mind, many hotels won’t allow young people to check-in unless they are accompanied by an adult. Please remind them not to leave the airport for any reason unless they:

• Are accompanied by a uniformed team member or police officer
• Have spoken with a parent or designated adult

Please tell your young adult to speak to a team member if they have questions or need help.

Children traveling outside the U.S.

You may not be able to escort your child through security in some airports. If this is the case, a team member will take your child to the gate and stay with them until the flight departs.

Children under 18 may need a Letter of Consent to travel internationally without both parents.

Country-specific regulations

Some countries have additional restrictions for children traveling with guardians or as an unaccompanied minor.

If your child is traveling unaccompanied or with only one parent, you’ll need:

• The child's birth certificate
• Notarized travel authorization from both parents

The Brazilian Embassy or Consulate must issue, authenticate or legalize this travel authorization.

Contact the consulate in the child’s country of residence or check the National Council of Justice site for more information.

Brazilian National Council of Justice (CNJ) guidelines Opens another site in a new window that may not meet accessibility guidelines

Italian citizens younger than 14 traveling internationally must have their Individual Passport and Dichiarazione di Accompagno (Declaration of Temporary Guardianship for Travel Abroad). The document must include:

• The signature of a parent or legal guardian
• Authentication by local Police Headquarters
• The name of the airline the child will use

For children with a document proving another nationality (not Italian), check with the local Italian embassy or consulate in their residence country or the embassy or consulate of their destination country for requirements.

Children younger than 18 (at time of travel) and traveling alone to or from Mexico must have a travel authorization letter. This letter must be:

• Signed by at least one parent or legal guardian

All children should present their own passport and meet the requirements of their destination.

Spanish authorities require that all Spanish children traveling alone, with only one parent or with a third party have a travel permit requested by the parents or legal guardians. This permit must be issued by one of these: Police, Civil Guard, Notary’s Office or Town Hall.

For children with a document proving another nationality (not Spanish) and living in Spain, go to the consulate to complete the necessary paperwork.

Flying on a partner airline?

Find helpful information if your trip includes 1 or more flights with our partner airlines.

• British Airways
• Japan Airlines
• Qatar Airways

FAMILY TRAVEL

• Unaccompanied minors

Unaccompanied Minors and young flyers

Our Unaccompanied Minors service is for children aged between 5 and 11 who are flying alone. We’ll make sure they enjoy a fun and memorable trip from check‑in through to meeting their parent or guardian at their destination.

Children over 12 can fly alone without our Unaccompanied Minor service. However, you can make a special request for the service for solo travellers aged between 12 and 15.

Help through the airport

Priority boarding, care on the flight, support when they land, what is the fare for an unaccompanied minor.

To fly alone, children aged 5 to 11 years old must travel on an adult fare and will receive our Unaccompanied Minor service.

Children over 12 always fly on an adult fare and can travel alone without our Unaccompanied Minor service. However, you can book the service for children aged 12 to 15 for an additional fee of USD 50 for each leg of the journey.

Children aged 5 to 11 can travel in a different cabin class from their parent or guardian on the same flight. However, they will also need to fly on an adult fare. The child will be considered accompanied and won’t have access to our children’s lounge and special services.

How to book your child's solo flight

Unaccompanied minors lounge.

When you drop off your young flyer at Dubai International, you can take them straight to the Unaccompanied Minors Lounge near the check-in area. We’ll check them in there, before taking them to one of our departure lounges just for young solo adventurers. 

Our lounges have video games, free Wi-Fi, and comfy sofas. Kids can enjoy drinks and snacks while they wait for their flight, and there are children’s bathrooms in the lounges too. 

If your child has a connecting flight in Dubai, they’ll be taken to one of our Unaccompanied Minors Lounges to wait before being handed over to our cabin crew. We’ll also accompany them to eat if they’re with us during a meal time.

Terms and conditions

• Young Passengers (YP) are children aged 5 to 15.
• Our Unaccompanied Minors service for Young Passengers (YP) applies only to Emirates operated flights. The service must be arranged separately for the outward and return journey.
• The maximum connection time allowed at the airport is 4 hours (when your child is connecting to another airline as part of their itinerary).
• The maximum connection time allowed is 8 hours if your child is transferring to another Emirates flight at Dubai International (DXB). If the connection time is above 8 hours, this will be subject to approval from Emirates.
• A Young Passenger cannot stay overnight at their connecting airport unless an adult guardian is arranged to meet and care for them at the transit point. This will be subject to approval.
• Children who need special assistance or who need specific care must be accompanied by a fare-paying guardian who is 16 years old or over.
• For safety and security, a legal parent or guardian will need to complete and sign a Declaration of Indemnity form before your child can fly with us. You'll find these forms at Emirates Airport Offices.
• The Young Passenger’s parent or guardian must stay at the airport until the flight has departed. The parent or guardian escorting at departure or collecting the Young Passenger at the airport must provide proof of identification. We offer our Unaccompanied Minor service for Young Passengers only on Emirates flights and not with our partner airlines. Please contact the airline to find out about their services for children travelling alone.
• The Young Passenger’s passport will be kept with the airline while the service is provided by the carrier.
• It is the customer’s responsibility to check-in with Emirates for the service at the airport.
• Per passenger, per sector.
• Non-transferable.
• Subject to refund conditions and limitations.
• Young passengers flying from Japan to Dubai can use the Unaccompanied Minors service free of charge.
• Changes to the Young Passenger paid services: Voluntary and involuntary changes to the originally booked service are allowed when the flight, date, or route is changed on the ticket.
• The service is not provided by Emirates
• We move you to a flight not operated by Emirates; or
• You booked your flight via www.emirates.com/us/english including a flight sector to or from the USA at least 7 days before departure, and you cancel your flight within 24 hours of booking.
• Family travel
• Planning your family trip

Unaccompanied Minors Delta: Navigating Air Travel for Young Solo Flyers

John Parker

With young flyers traveling alone on Delta Air Lines, the safety and comfort of the unaccompanied minors are of utmost importance.

Delta has a dedicated program to assist young passengers traveling without an adult, ensuring peace of mind for both the children and their guardians.

With a focus on escort services, special amenities, and tailored care, Delta’s unaccompanied minor program is designed for children aged 5 to 14 years.

Delta Unaccompanied Minor: Delta Airlines offers a comprehensive unaccompanied minor program to ensure a safe and enjoyable travel experience for young passengers. The program includes dedicated staff assistance, supervised check-in and inflight care, and personalized communication with parents or guardians.

Unaccompanied Minors Program on Delta Airlines

Delta Airlines offers a comprehensive Unaccompanied Minor Program to ensure the safety and comfort of children traveling alone. This program is designed for children between the ages of 5 to 14 who are not accompanied by an adult aged 18 or older.

The Unaccompanied Minor service includes several useful features to make the journey more enjoyable and secure for the child.

• One such feature is a trackable wristband, ensuring Delta personnel can always locate the young traveler.
• Additionally, the child will have access to the Sky Zone lounge where available, which is specifically designed for kids to relax and have fun while waiting for their flights.
• Throughout the travel day, a Delta personnel escort will accompany the child to provide assistance and supervision as needed.

Delta charges a $150 fee each way for the Unaccompanied Minor service. This fee covers up to four children traveling together, making it more cost-effective for families with multiple children needing this service.

The program is available for travel within the United States and international travel on both nonstop and connecting flights.

It is important to note that children aged 15-17 are permitted to travel as standard passengers without the need for the unaccompanied minor service, as long as they can present a valid ID to security personnel.

Eligibility and Age Requirements

Unaccompanied minor services are provided by Delta for children between the ages of 5 and 14. For this age group, enrollment in the unaccompanied minor program is mandatory.

For teenagers between the ages of 15 and 17, the unaccompanied minor program is optional. Parents can choose to enroll their children in the program if they prefer additional assistance and supervision during the trip.

It is important to note that children 4 years old and younger are not permitted to travel alone on Delta flights and should be accompanied by an adult passenger aged 18 years or older.

Special amenities and employee escorts are provided to unaccompanied minors to ensure a reliable and comfortable trip. These services are designed to keep the child safe and well-taken care of during their travel experience with Delta (Source) .

Booking and Check-In Process

In this section, we will go through the process of booking flights for unaccompanied minors with Delta and the necessary steps during the in-person check-in.

Online Booking

Booking a flight for an unaccompanied minor with Delta cannot be done through the standard online booking process. To determine eligibility and book a reservation for an unaccompanied minor, you must contact Delta’s Reservations department at 800-325-8847.

This dedicated phone line will ensure that the minor’s travel is permitted and correctly documented. During the booking process, the adult making the reservation will provide a 4-digit PIN configuration that will be required for making any changes to the itinerary.

In-Person Check-In

Once the reservation has been made, unaccompanied minors must complete the check-in process in person at the airport. The adult accompanying the minor should arrive at the airport well in advance to allow sufficient time for the check-in and to complete all required documentation.

During the check-in process, Delta staff will verify the minor’s age, confirm the identity of the adult who will be picking the minor up at the destination, and ensure that all required documents are in order. Parents or guardians should make sure the minor has a copy of their identification, travel itinerary, and contact information for both the drop-off and pick-up adults.

After successful check-in, the unaccompanied minor may be escorted by Delta staff to the gate or by a parent/guardian if they have requested a security pass. A Delta staff member will take the minor on board the plane early and be introduced to the flight crew. This is to ensure a smooth transition for the minor during the entirety of their travel experience.

Drop-Off and Pick-Up Procedures

When it comes to unaccompanied minors flying with Delta Air Lines, there are certain procedures and guidelines that must be followed to ensure a smooth and safe journey for the child.

Airport Security Process

For unaccompanied minors, an adult (18 years old or older) must accompany the child through the check-in process. This includes helping the child obtain their boarding pass and baggage tags, and guiding them through the security checkpoints.

After clearing security, the adult can then accompany the child to the gate to help them board their flight. Before departure, the adult will need to provide their contact information to Delta staff so they can be informed of any flight updates or changes.

I asked Delta about this as I wasn’t sure how a non-passenger could go through airport security to the gate with the minor without a boarding card. This was Delta’s reply:

“Parents or guardians not travelling with the minor can accompany the minor to the departure gate. You can do so with the gate pass that you can request at the airport upon checking in with the minor. The same goes for picking up the minor from the airport, the person can request for the pass at the airport to meet the minor at the arrival gate.”

It seems that this is optional and that a Delta agent will accompany the minor through security in some circumstances – although most parents will want to accompany them as far as possible.

Meeting Points

Delta staff will escort the child through the arrivals process, including baggage claim and customs clearance if applicable, before handing the child over to the designated adult. That is unless the designated adult has requested a security pass to meet the minor at the gate (see quote above).

Upon arrival at their destination, the unaccompanied minor will be met by a designated adult. This person must present a valid photo ID and be listed as an approved contact on the child’s reservation. It is important to confirm and coordinate the pick-up location with the airline and the designated adult to ensure a seamless and stress-free experience for the child.

By following these drop-off and pick-up procedures, parents and guardians can trust that their unaccompanied minors will be well-cared for and safe throughout their Delta Air Lines journey.

Fees and Additional Charges

Delta Airlines charges a fee for their Unaccompanied Minor Program, which ensures the safety and comfort of children traveling alone. This fee varies based on the travel destination and is in addition to the standard ticket fare.

For travel within the United States and internationally, Delta charges a fee of $150 USD/CAD/EUR each way for unaccompanied minors. This fee covers up to 4 children traveling together.

Some additional services may be included in the Unaccompanied Minor Program fee:

• Constant supervision by Delta personnel during layovers and connections
• Entertainment options for the child during the flight, such as movies and games
• Snacks and meals, depending on the duration of the flight

Bear in mind that parents or guardians must provide proper documentation and identification for unaccompanied minors. Failure to do so may result in additional fees or delay in the child’s travel plans.

Finally, it’s essential to review Delta’s age restrictions for unaccompanied minors to ensure compliance with their policies.

Services and Amenities

Supervision and care.

Delta’s Unaccompanied Minor Program ensures that children traveling alone receive special attention and supervision from the moment they check in until they reach their final destination.

Delta staff assists with flight connections and ensures that the child is delivered to the designated adult upon arrival.

In-Flight Entertainment

Delta offers a variety of in-flight entertainment options for unaccompanied minors during their journey. Some facilities include toys, video games, and books, making the flight experience enjoyable and engaging for the child.

Delta also offers a wide selection of age-appropriate movies, TV shows, and music channels through its seatback entertainment systems.

Kids traveling alone on Delta flights can enjoy complimentary meals and snacks, depending on the duration of the flight.

Meals are served in kid-friendly packaging and include a variety of nutritious and tasty options, catering to different dietary requirements and preferences.

Important Tips and Guidelines

When booking a flight for an unaccompanied minor with Delta Air Lines, there are several key tips and guidelines to ensure a smooth and safe journey for your child.

First, make sure your child is mentally and emotionally prepared to travel alone. Each child is different, and their readiness to fly solo can vary.

Delta’s Unaccompanied Minor program is designed for children aged 5 to 14 years. Children aged 4 or younger must be accompanied by an adult 18 years or older.

During the check-in process, an adult (18 years or older) must accompany the minor and pick them up at their destination.

Children traveling as unaccompanied minors receive barcoded wristbands to track their journey. Parents or guardians can escort the child to the gate area through security.

Some airports feature Delta Sky Zone, a kids-only lounge with video games, snacks, and a secure area for unaccompanied minors to hang out between flights. These can be found at Atlanta, Cincinnati, Detroit, New York (JFK), Los Angeles, Memphis, Minneapolis, Salt Lake City and Seattle airports.

I have been traveling around the world by air since the early 70s and living overseas too. I worked for British Airways for a number of years and I am also a private pilot. About Me

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Children travelling alone

We'll take extra care of children flying alone to make sure they have a safe and happy journey – with total peace of mind for parents too. Our Unaccompanied Minor service is available for children aged 5 to 17 years old. Before you can request the service, the first thing you need to do is book your child's flight.

Age eligibility

0 - 4 years 

Children under the age of 5 on the day of travel must always be accompanied by an adult travelling on the same flight and in the same cabin. They are not permitted to fly alone.

5 - 11 years 

Children aged 5 to 11 can use our Unaccompanied Minor service for free. They must be booked on a normal adult fare and have pre-booked the service before arriving at the airport.

12 - 17 years

Children aged 12 to 17 are permitted to travel on their own adult ticket, but you may prefer to pay to use our Unaccompanied Minor service. Guests between 12 and 17 are not permitted to escort an Unaccompanied Minor. Legal parents below the age of 18 will be permitted to accompany infants or children with relevant identification.

How to book

Book your child’s flight

Submit an Unaccompanied Minor service request form in English

We’ll confirm your request within 24 hours and request payment for children aged 12 to 17

Print and sign the completed request form and take it to the airport with you

You can also call our contact centre to book or for more information.

This costs for children aged 12 to 17 is US $100 each way on direct flights or US $150 each way for connecting flights

If you change your child’s flight, you will need to submit a new Unaccompanied Minor service request. Make sure you do this at least 24 hours before your child’s flight – you will be charged if you request the service at the airport. For children aged 12 to 17, you will only be requested to pay again if you change from a direct flight to a connecting flight.

Everything you need to know 

Preparing to fly.

Make sure you have completed an Unaccompanied Minor form and your child has all the documents they need to fly.

Your child must be checked in at the airport at least two hours before their flight. Please stay at the airport until their flight has departed.

At the airport 

One of our friendly hosts will stay with your child until they board. If your child is flying in Business or First, they may use our lounges in Abu Dhabi only.

Our cabin crew will make sure your child has a safe, comfortable and fun flight. With E-BOX and an activity pack, there's plenty to keep them entertained. Remember, your child will need to bring their own phone or tablet to watch E-BOX on our A320 or A321 aircraft.

Connecting flights

Whilst they are transferring to another Etihad flight, your child will be met and accompanied to our lounge in Abu Dhabi. Our Unaccompanied Minor service is not available on connecting flights operated by other airlines.

One of our hosts will guide your child through immigration, baggage claims and customs. Please meet your child at Arrivals at the scheduled arrival time of their flight – you’ll need to show your ID to one of our team members.

More about children flying alone

I need to make changes to my child’s booking / drop off / pick up details. who can i contact.

We’re here to help! Simply visit Manage my booking to change your child’s flight, then submit a new Unaccompanied Minor service request form. 

Make sure you have submitted a new request form at least 24 hours before your child’s flight – you may be charged if you request the service at the airport. For children aged 12 to 17, you will only be requested to pay again if you change from a direct flight to a connecting flight. 

Please  get in touch with us if you need any assistance.

Where is check-in for unaccompanied minors?

At the airport, your child can use any of our check-in counters. You must stay with your child at check-in and stay in the airport until their flight has departed.

My child is booked as an Unaccompanied Minor. What is their baggage allowance?

As your child is travelling on an adult fare, their baggage allowance will be as per our standard baggage policy. Use our baggage calculator to understand how much checked and cabin baggage your child can carry. You’ll also find these details on your booking confirmation. 

Can I reserve my child’s seat?

Yes! You can reserve your child’s seat any time after you’ve booked up to one hour before they fly. Otherwise, we’ll automatically allocate a seat for free. See our seat choices .

Air Passenger Duty (APD) tax from the UK

The UK government has removed Air Passenger Duty (APD) tax for children aged 12 to 15 travelling from the UK in Economy.

If you made a booking on etihad.com and were charged APD tax, please email [email protected] with the booking reference and child’s passport copy. We will refund the full APD amount to your original form of payment.

If you booked with a travel agent, they will be able to arrange a refund for you.

Children must be between 12 and 15 years old at the time of travel, booked on an Economy ticket departing from a UK airport.

Children travelling to or from South Africa

The South African Department of Home Affairs requires additional documents for children under 18 travelling to and from South Africa. All required documents must be presented at check in.

You can contact the South African Department of Home Affairs by calling 0800 60 11 90 (toll-free from South Africa) or speak to your local South African Embassy.

Spanish minors travelling outside of Spain

Spanish citizens under the age of 18 must carry a signed declaration of travel if they intend to travel outside of Spain without their parents or legal guardians. The permit must be carried in addition to their passport and can be obtained from the Spanish Police, Civil Guard, Courts, Notaries, Town halls or Consulates.

All foreign minors in Spain must carry their passport and all valid travel documents in order to leave the country. Always check with the relevant authorities to ensure that you have the correct documentation in advance of travel.

Unaccompanied Minors (aged 5-11 years)

• Children aged between 5 and 11 years old are considered to be Unaccompanied Minors (UM).
• Our Unaccompanied Minor service is free for children aged 5 to 11 as long as they are booked on an adult fare, and the service has been pre-booked before arriving at the airport. If the service has not been arranged in advance, a fee will apply at the airport.
• Occasionally, it may not be appropriate for children with special needs to travel unescorted if the level of care which they require exceeds that which our crew are able to provide. Cabin crew are not permitted to assist in the toilet, administer a guest's medication or feed guests.
• The Unaccompanied Minor must be escorted to the airport and met on arrival by the parent or guardian mentioned on the Unaccompanied Minor form .
• The Unaccompanied Minor must be escorted to the airport and met on arrival by the parent or guardian mentioned on the UM form.
• The parent or guardian must be present with the child at check-in and ensure that the child has all of the relevant forms and documents to travel alone. Check-in must be completed at least two hours before your child’s flight.
• Unaccompanied Minors are permitted to travel on connecting flights operated by Etihad Airways, provided that the transit time does not exceed 8 hours.
• Travel on itineraries involving other airlines is not permitted for Unaccompanied Minors. All flights must be operated by Etihad Airways.
• Unaccompanied Minors with medical conditions shall be accepted after obtaining medical clearance from Etihad Airways Medical Centre (EAMC).
• Unaccompanied Minors are not permitted to sit in emergency exit row seats.
• Children (accompanied minors) travelling with adults in different cabins shall be treated as Unaccompanied Minors.
• Etihad Chauffeur and coach services are not provided to Unaccompanied Minors.
• Unaccompanied Minors travelling in premium cabins (First or Business) or those eligible for lounge access via an Etihad Guest tier, may not be able to use the lounges in airports other than Abu Dhabi. If the lounge is not operated by Etihad Airways, we cannot guarantee supervision and the level of care, and therefore we may require the guest to report back to the check-in area at a nominated time and be escorted directly to the boarding gate, without lounge access.
• The Business Class Lounge in Terminal A is available for all originating and transferring Unaccompanied Minors via Abu Dhabi.
• An Unaccompanied Minor form must be completed in full prior to travel on Etihad Airways operated flights.
• At least one copy of the completed and signed Unaccompanied Minor form must be taken to the airport on the day of departure.

Young Passengers (aged 12-17 years)

• Young Passengers (YP) between the ages of 12 and 17 are able to travel unaccompanied.
• Young Passengers may request our Unaccompanied Minor service for a fee. This service costs US $100 each way on direct flights or US $150 each way for journeys which involve connecting flights.
• Young Passengers are permitted to travel on connecting flights operated by Etihad Airways, provided that the transit time does not exceed 8 hours. Travel on itineraries involving other airlines is not permitted for Unaccompanied Minors. All flights must be operated by Etihad Airways.
• All Unaccompanied Minor fees are non-refundable.
• Occasionally it may not be appropriate for Young Passengers with special needs to travel unescorted if the level of care which they require exceeds that which our crew are able to provide. Cabin crew are not permitted to assist in the toilet, administer a guest's medication or feed guests.
• Guests between the ages of 12 and 17 years are not permitted to escort an Unaccompanied Minor. However, legal parents below the age of 18 will be permitted to accompany infants or children with relevant identification.

Flying with partner airlines

Our Unaccompanied Minors service is available on Etihad-operated flights only. Please carefully check that all flights are operated by Etihad Airways before making your reservation.

No time to be bored

There’s plenty to keep children entertained on board. They’ll love our animated movies, TV and cartoons on E-BOX, and they'll receive their own activity pack of games and puzzles.

Articles airasia Flights: Are children allowed to travel alone?

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22/11/2023 • FAQs

Information.

• A YPTA is not considered as an adult and cannot accompany children below 12 years old .

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TRAVEL INFORMATION

Young travelers.

To facilitate the safe transportation of our younger passengers, Bangkok Airways provides the Unaccompanied Minor (UMNR) service for minors travelling alone without a guardian that are aged between 6 to under 12 years old (on an original departure date). Children aged between 12 to under 16 years old are not specifically required to use the unaccompanied service; however, we are happy to provide the service if requested.

Reservation and Ticketing

Please contact the Bangkok Airways reservation/call centre at least 24 hours prior to departure time and receive the confirmation of your application.There should be a SSR code UMNR confirmed on each passenger reservation. We ask that the following information is to be included in the PNR:

• Passport details and date of birth (DOB) of child
• Name, address and telephone number of the person escorting the child to the airport and their relationship to the child
• Name, address and telephone number of the person collecting the child at their destination and their relationship to the child

Please note that an unaccompanied minor will be charged at the rate of Adult normal fare available ranging from booking class H to Y and reservation is required to contact our Call Center 1771 ( 66 2 270 6699 ) or Ticket office.

Service procedure at the airport

UNACCOMPANIED MINOR CHECK-IN REQUIREMENTS The following information is required at time of check-in:

• Identification (e.g. drivers’ license) with address as shown in application.
• Phone number – the number provided to the agent will be used for contact in case of any changes and as an emergency contact
• Name of adult picking up at destination
• Address as shown on identification
• Phone number to contact

Procedures for the UMNR travel

• You will have to fill out the UMNR form at the point of origin. This form (Download form) is available at the check-in counter.
• You are kindly requested to stay with your child until boarding.
• The child is escorted by our ground staff and handed over to the cabin crew.
• Our cabin crew will look after your child during the flight.
• At the destination, the ground staff will then escort the child and will hand over the child only to the person whose name is mentioned by you to pick him/her up at the airport.
• If the onward connecting flight is on another airline, departing from the same terminal which can be easily accessed without exiting the terminal building, we will transfer the UMNR to the connecting carrier, provided that the connecting time is 4 hours or less.
• The child will then be released and the adult will be given any documents such as passport, boarding cards, receipts, baggage claim, etc.

Notes : Upon departure and arrival, we request that each child has to be accompanied by an adult. If the designated adult fails to show up upon arrival, the children will be returned to the original departure city. The sending guardian is responsible for the extra travel costs. Please ensurethe designated guardian arrives at the airport prior to the arrival time of the plane that the child is on board.

Young Passengers (YP)

• A child travelling alone between the ages of 12 to under 16 years is a young passenger.
• Young passenger between the ages of 12 to under 16 years is allowed to travel without any further assistance..
• There is no documentation required foryoung passenger age 12-16 years of age travelling alone who may require special assistance during the trip on PG service.
• For those who need special assistance, young passenger has to be accompanied to the airport of departure by a parent or guardian who has to remains with child until embarkation.
• Met upon arrival at the airport of destination by a parent or guardian.
• If the YP requests special assistance, they cannot carry an infant or child.
• If the YP does not request special assistance, they can carry an infant or child.

Please contact the Bangkok Airways reservation/call centre at least 24 hours prior to departure time and receive confirmation of your application.There should be SSR/OSI code CKIN-young passenger confirmed on each passenger reservation.

Children travelling alone

If your child is about to embark on their first adventure without you, here’s everything you need to know to help make sure it goes smoothly. 

How old does a child have to be to fly alone?

We allow children aged 14 or older to travel alone with us on domestic or international British Airways flights. 

Children under 14 years old cannot travel alone with us. They must be accompanied by someone aged 16 or over on the same or a linked booking to travel with us. 

Our partner airline SUN-AIR of Scandinavia follow different guidelines. Please see below for more information.

Booking flights for children under the age of 16

A child aged 14 or 15 years old travelling alone will be booked to travel as an adult. To book their ticket, please get in touch via our  Contact Us  page as you’re unable to book this online. 

The young traveller will be making their own way through departure and arrival airports and boarding their flight(s) without assistance or a chaperone. We’re unable to accept parental responsibility for the young person. 

Our partner airlines may have different regulations, age limits and charges, so please check with them directly.

What your child needs to travel alone

All children aged 14 or 15 travelling alone must carry with them:

• A  British Airways consent form  (pdf, 124kb, English only), completed and signed by a parent/guardian. 
• A copy of photographic identification of the parent/guardian who completed the form showing their signature, such as passport or driving licence. 
• Any required travel documentation, such as valid passport(s), visas and proof of return travel.  Check what they need for their destination .

These three documents must always remain in the child’s possession while travelling. 

We also advise your child carries with them:

• Any required medication and/or health certificates.
• Method of payment for any expenses.
• A way to communicate with their parent or guardian, as well as the person they are meeting at their destination. Please ensure all phones and devices are fully charged, with sufficient credit and roaming activated.

At the airport

You can accompany your young traveller up to the security gate. Anyone not flying with us is unable to go past this point, because we cannot offer gate passes at any of our airports. Airport colleagues will be able to tell you the latest time your child can stay with you before they need to go through security and onto their departure gate. 

We recommended that you wait until their flight takes off before leaving the terminal.

It can help to look at the airport terminal maps with your child before arriving at the airport so they’re familiar with their journey. Some airports do offer paid assistance to help customers to their boarding gate. Please visit the airport’s website for more information. 

Children travelling alone on SUN-AIR flights

SUN-AIR, our partner airline, allows young children between the ages of five and 11 years to travel without a parent or legal guardian provided you contact the airline in advance. Children over the age of 12 can travel unaccompanied on SUN-AIR operated flights, although young flyers between 12-16 years can use the SUN-AIR Unaccompanied Minor service on request.

You’ll need to book and pay for the SUN-AIR Unaccompanied Minor service in advance. You can’t book this service online, so please contact SUN-AIR for more information and to make your booking.

Business Travel

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Asiana Corporate Plus is the Asiana Airlines special corporate priority program for business customers. Please note that individual special prices, benefits and conditions may differ, so please keep this in mind when making reservations. (However, corporate priority benefits only apply when issuing corporate priority tickets)

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Young Passenger Traveling Alone

Young passenger traveling alone (ypta).

• International flights: Between 12–16 years old

*Service only available for international flights

• From the Departure City: The staff in charge will accompany the child from the check-in counter until aircraft boarding.
• Inside the Cabin: The flight attendants will care for the child and ensure their safe travel.
• At the arrival city: The staff in charge will accompany the child until they meet with their guardian at the airport. ※ Korean-speaking staff may not be placed at overseas airports due to their circumstances.
• Fees : Amount equivalent to USD 200 per flight or 20,000 miles

Service Application Method and National Regulations

Service application method and procedures.

• Philippines UM Regulations

Saipan UM Regulation

Vietnam um policy.

• Mongolia UM Policy
• Please apply for service through the Asiana Reservation Center up to 24 hours before departure and receive a confirmation.
• In the application, please provide contact information (address, phone number) and a detailed profile of the guardian who will send-off/pick-up the child at the departure/arrival city.
• 02 UM/YPTA Application Download UM/YPTA Application

Submit the application at the departure city airport (check-in counter)

Submit application

Receive guidance by the airport crew at the arrival city (passenger pick-up location)

• When going to the Philippines, minors under the age of 15 who are not accompanied by at least one of their parents must have the necessary documents and fees according to the WEG (Waiver of Exclusion Ground) as required by the judicial authorities in the Philippines.
• If these regulations are violated, please understand that the child may be restricted from entering the country.
• If a minor under the age of 18 intends on traveling to Saipan alone(or with a guardian other than his/her parents), they must prepare the notarized English of parental consent form. Please contact the Embassy/Consulate of the United States for the required documents.
• If these regulations are violated, please understand that the minor may be denied boarding or restricted from the entering the country.
• Unaccompanied minor service is mandatory for children under 14 years of age when traveling alone to Vietnam without parents or guardians.
• Minors with Mongolian nationality under the age of 18 cannot apply for UM and YPTA services when exiting Mongolia. (Minors under the age of 18 with a nationality other than Mongolian may apply for UM and YPTA services)
• When minors with Mongolian nationality under the age of 18 exit Mongolia with a guardian other than their parents, they must bring a notarized parental consent (power of attorney). (Mongolian or English). Please note that parental consent (power of attorney) is mandatory, and you may not be allowed to exit the country if you bring a parental consent (power of attorney) that is not notarized.

What are the requirements for a minor child to travel alone?

Infants, children and adolescents may travel alone or accompanied by a responsible adult, depending on their age.

• Infants and children before turning 8 years old must always travel accompanied by a person over 18 years old.

Children will be placed at the back of the airplane, so our crew will have greater visibility and control of children.  They will be the first to board and the last to disembark .

• Teenagers 12 years old until the day before turning 18 years old can travel alone upon presentation of the corresponding country's documentation, although they can also hire the service as an option.

Trips with other airlines:  The Unaccompanied Minor (UM) Service is available only for LATAM operated flights, and it cannot be booked on flights with code share and/or in connection with other airlines.

Please note that the minimum ages required for a minor to travel alone may differ from airline to airline. Therefore, we recommend that you check the full details and regulations before purchasing your travel ticket.

Pay special attention to minors between 12 and 16 years old, as they may be required to travel with a responsible adult on connection flights.

You can find more information in our Unaccompanied Minors section. Also, remember that minors may require permission from their parents or guardians.

We suggest consulting with the corresponding entity regarding the documents and authorizations required for traveling with minors alone or with one of their parents.

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Travelling with Infants and Children

Have a question regarding your upcoming trip with Air India or its services and products? Find answers to all your queries and make your flying experience with us enjoyable. 

Unaccompanied Minors

Young passengers, accompanied minors, travelling with children, can my child travel alone on an air india flight if so, what assistance is provided.

At Air India, we prioritise the safety and comfort of our passengers of all ages. Which is why children below the age of 5 are not permitted to travel alone, unless accompanied by a guardian. However, if your child is above the age of 5, they can travel alone and will get necessary assistance depending on their age. Here’s what to keep in mind when planning a journey for your young ones: Unaccompanied minor As part of our unaccompanied minor services, children aged 5 to 12 years will be escorted by our trained staff through all departure and arrival processes at the airport, including immigration and customs in the case of international journeys. They will be reunited with the authorised individual specified in your Unaccompanied Minor (UM) form filled by the parent or guardian. Our dedicated cabin crew will also ensure complete inflight care and assistance for your little one. Young passenger For children above the age of 12, but below the age of 18, special handling services are provided only upon request by a parent or guardian. Children in this age group are expected to report to the check-in counter and identify themselves. Assistance will be provided for pre-boarding processes at the gate before departure. They will also be escorted through security, immigration and customs (in case of international journeys) before departure and upon arrival. Exceptions - This is not an exception however is, as advised by the regulatory body The age bracket for unaccompanied minors in the Gulf region is different from that observed elsewhere. For young passengers travelling from the UK, a consent form must be signed by both parents. You can read the detailed requirements for unaccompanied minors in these countries on our  official guidelines . The safety of your little one is our responsibility. And with an expert team in place, you can have a worry-free experience when your child travels alone with Air India.

What assistance is provided to unaccompanied children on connecting flights to ensure their safety, baggage transfer, etc.?

Our special handling staff is deputed to liaise with the cabin crew/special hostess to ensure that the unaccompanied minors are well looked after. Ground staff assists the minor with arrival formalities and checks the identity of person meeting the child against the contact details in the Unaccompanied Minor (UM) form. The parent/guardian who fills out the UM form will be required to acknowledge the handover of the child and file a handover form to ensure a smooth and safe journey. 

What assistance is provided to unaccompanied children in case of flight delays or cancellations?

In case of a delay or flight cancellation, following steps will be taken to ensure the safety of unaccompanied minors at different points in their journey with us. En route the destination the stations of origin and destination will be urgently informed about the extent of the disruption, possible layover arrangements, along with the name of every unaccompanied minor (UM) and their final arrival details. The UM will be kept under constant supervision, under no circumstance will be left unattended. At the transit or layover station The unaccompanied minor will be escorted to a hotel and back to the airport for departure. The deputed staff will collect all travel documents from the cabin crew to ensure they have a safe transition. At the destination  The parents or guardians of the unaccompanied minor will be informed of the delay, the arrangements made during the disruption and the new arrival details. 

What are the procedures involved and documents required if my child is travelling unaccompanied with Air India?

To ensure that your little one has a safe and comfortable journey while travelling as an unaccompanied minor, we have the following guidelines in place. Documents required Please print and fill out the request for carriage of an Unaccompanied Minor (UM) form with the correct and relevant information. It should be submitted along with four copies of the same at the nearest Air India office at least 3 working days before the date of travel. Our customer support team will be happy to assist in making such a booking request. Escort till airport You or the authorised guardian mentioned in the UM form must escort the child till the airport and our staff will meet you on arrival. Please remember that you or the guardian must carry the original photo ID mentioned in the form and must stay at the airport until the flight is airborne. At the airport Your child must be checked-in at least two hours before the scheduled departure of their domestic flight and three hours prior to an international flight. You or the guardian, and your child will also be asked to produce a valid photo ID at the point of check-in. We understand that sending your child on a journey by themselves can be daunting. But if your documents are in place and you follow the above guidelines, you can enable and trust us to take care of your little one throughout their journey.

What is the age policy for unaccompanied minors travelling to Gulf countries?

The age bracket for unaccompanied minors in the Gulf region is different from that observed elsewhere. The following rules apply: In the United Arab Emirates (UAE) : Children aged 5-18 years are classified as unaccompanied minors. All Gulf countries, except the UAE : Children aged between 5-16 years are classified as unaccompanied minors.

What are the documents required for young passengers travelling alone with Air India?

We identify minors above the age of 12 and below the age of 18 as young passengers, who are allowed to travel on their own. No paperwork is required for their safe journey. However, here are a few points to remember when planning a journey for young passengers: At the airport They will need to report to the check-in counter and identify themselves with a valid ID proof. In case you require special handling services, we can provide it upon request by a parent or guardian. Exceptions - Requirement of the UK Border Force If your child is a young passenger travelling to the UK without a parent or legal guardian, they are to bring a written consent as per the UK Border Force along with a consent form signed by both parents. For more information about minors travelling from the UK, you can  visit here .

My child is travelling with a relative/caretaker. What documents are required?

If your child is travelling with a guardian, you should ensure that the following documents are available for proof at the time of boarding: A consent letter or affidavit signed by both parents. Photocopies of relevant pages of both parents' passport. Original passport of both parents for signature authentication and verification at the check-in counter. Please ensure that the signature on the consent letter and passport match to avoid any complications. Photocopy of the death certificate in case one or both parents are deceased. In case your child is below the age of 18 and leaving their country of residence, additional documents maybe required. For further details we suggest you contact the nearest consulate.

What documents do I need to carry when travelling with an infant?

If you are travelling with your baby who is over 7 days and under 2 years of age on the date of travel, you will need to produce the following documents during check-in: Birth certificate of the baby Vaccination certificate of the baby Passport is mandatory in case of international travel Special cases In special cases you may be allowed to travel with your infant below 7 days of age for medical reasons. In such cases, please ensure that you carry a medical certificate signed by a paediatrician and obtain prior clearance from Air India's medical department. Additional information If you are unable to produce valid proof of age as listed above, an adult fare as applicable on the date of booking will be charged for the infant to be allowed to travel, subject to availability of seats.

How many infants are allowed to travel with one adult?

As per our rules, designed for the safety and comfort of all our passengers, only one infant can travel in the care of an adult. If you are travelling with more than one infant under two years of age, each of them should be accompanied by an adult traveller aged 18 years or above. Please note that infants must be booked in the same cabin and fare type as the accompanying adult for all segments or sectors of the journey. 

Can I use a seat extender on a flight when travelling with a child?

We do not allow the use of child airplane seat extenders onboard our flights.

Can I get a bassinet for my baby on an Air India flight?

We are happy to provide infant bassinets free of cost, subject to availability on our flights. You can request a bassinet at the time of booking your flights or when checking in at the airport. Alternatively, you can raise a request for the same on our customer support portal , and an executive will assist you.

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