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Public Transport Concessions: Free Bus Pass, Senior Railcard and More
Estimated Reading Time: 10 minutes
Eva Taylor-Jones
Customer Care Expert
Last Updated: 09/04/2024
Older adults in the UK are eligible for a variety of public transport concessions, helping save you money in the process. These include a Senior Railcard, a Disabled Persons Railcard, an Older Person’s Bus Pass and more!
Here, we’ve looked at how to get each of these discounts or freebies for older adults, along with other discounted forms of public transport you may be eligible for.
We also have an article dedicated to discounts for carers .
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In this article:
- Discounts on rail travel
- Free bus pass
- Senior rail travel and bus discounts throughout the UK
London Freedom Pass
60+ london oyster photocard, discounts on rail travel.
You could be eligible for one of the following railcards that’ll get you discounts on train services, depending on your age, relationship and whether you’re classed as having a disability:
- Senior Railcard (60 years and over)
Disabled Persons Railcard
- Two Together Railcard
Both of these are discount cards. You purchase them each year for a set fee and they get you a third off the cost of your train travel.
Senior Railcard
The Senior Railcard is available for anyone aged 60 and over to buy. This costs just £30 (or £70 for three years), so will have effectively paid for itself after only a few train trips.
When using the Senior Railcard, you can expect to make average annual savings of £76, or £5.34 per journey. For example, a train from London to Liverpool goes down from around £68.60 to £45.25, while a train from Doncaster to London goes down from £32.50 to £21.45.
You can apply for one of these through the Senior Railcard website . You’ll need a valid passport or UK driving licence for ID. You can also apply in person at some of the UK’s most staffed railway stations.
If you meet any of the following criteria, you could be eligible for a Disabled Persons Railcard:
- You receive a disability-related benefit, such as Personal Independence Payment , Attendance Allowance or Severe Disablement Allowance
- You’re registered as deaf or you use a hearing aid
- You’re registered as having a visual impairment
- You have epilepsy
To apply for this railcard or to get more information surrounding eligibility criteria, visit the Disabled Person’s Railcard website .
Senior Railcard For Couples
Though there’s no railcard specifically aimed at older couples, the Two Together Railcard works in the same way for people of all ages. This railcard is to be used by you and a second person - both of you will be named on the railcard. They’re best used by yourself and the person you travel with most - often your partner or spouse.
When using a Two Together Railcard, you get one-third off rail fares when travelling together. It costs just £30 and leads to average savings of £153 per year (or £6.26 per journey).
For example, travelling from London to Edinburgh would typically cost around £145, but this goes down to £95.70 with a Two Together Railcard. Similarly, getting the train from York to London goes down from £88 to £58.
Apply for the Two Together Railcard through the official Railcard website .
Free Bus Pass For Over 60s
You could be eligible for one of the following free bus passes, depending on your age and whether you’re classed as having a disability:
- An older person’s bus pass
- A disabled person’s bus pass
Both of these passes will get you free travel on local buses.
It might also be worth getting in touch with individual transport operators to see if they offer any discounts. For example, National Express offer Coachcards to older (60+) or disabled customers. These cost £12.50 a year and save you a third on your travel.
Older person’s bus pass
You’ll become eligible for an older person’s bus pass when you reach the State Pension age.
Apply for your bus pass through the GOV.UK website .
Disabled person’s bus pass
Unlike an older person’s bus pass, there’s no central provider for the disabled person’s bus pass.
To find out if you’re eligible and where to apply, get in touch with your local council . All you need to do is enter your postcode and you’ll be redirected to the relevant part of your local council’s website.
Senior Rail Travel and Bus Discounts Throughout the UK
English national concessionary travel scheme.
The English National Concessionary Travel Scheme (ENCTS) covers senior travel discounts in England. Passes are issued locally, but give cardholders free bus travel throughout all of England. An ENCTS bus pass also allows for some free and discounted rail tickets. You must be 66 years or older to be eligible.
Learn more about or apply for an English National Concessionary Travel Pass
c2c Senior Rover Travel
c2c’s Senior Rover ticket allows unlimited one-day train travel for just £7 (or £10 when including London destinations). These are available to anyone aged 65 years and over.
Learn more about or buy a Senior Rover ticket
Greater Manchester Senior Travel Pass
Older adults can get free rail tickets in Greater Manchester between 09:30 and midnight Monday to Friday, and anytime at weekends and during public holidays. Eligibility is based on age and residency in Greater Manchester.
Check if you’re eligible and apply for a Greater Manchester Senior Travel Pass
Merseyside Senior Travel Pass
Senior citizens can get free rail tickets in Merseyside after 09:30 Monday to Friday (to avoid morning peak times), and anytime at weekends and during public holidays. Eligibility is based on age and residency in Merseyside.
Check if you’re eligible and apply for a Merseyside Senior Travel Pass
South Yorkshire Senior Travel Pass
Older adults get 50% off rail fares in South Yorkshire between 09:30 and 23:00 Monday to Friday, and anytime at weekends and during public holidays. Eligibility is based on age and residency in South Yorkshire.
Check if you’re eligible and apply for a South Yorkshire Senior Travel Pass
Tyne and Wear Senior Travel Pass
Older adults in Tyne and Wear can purchase reduced-price train tickets as well as extra discounts if they get a Metro Gold Card (£12 per year). Eligibility is based on age and residency in Tyne and Wear.
Check if you’re eligible and apply for a Tyne and Wear Senior Travel Pass
West Midlands Senior Travel Pass
Older adults get free train travel in the West Midlands between 09:30 and 23:00 Monday to Friday, and anytime at weekends and during public holidays. Eligibility is based on age and residency in the West Midlands.
Check if you’re eligible and apply for a West Midlands Senior Travel Pass
West Yorkshire Senior Travel Pass
Older adults get 50% off rail journeys within West Yorkshire after 09:30 Monday to Friday, and anytime at weekends and during public holidays. Eligibility is based on age and residency in West Yorkshire.
Check if you’re eligible for a West Yorkshire Senior Travel Pass
Scotrail Club 50
Members get a 20% discount on Off-Peak and Advance and cheaper flat-fare tickets when purchased online. These offers are available all year round to Scotrail customers aged 50 and over. Scotrail Club 50 is perfect for people who aren’t yet eligible for a Senior Railcard.
Get a Scotrail Club 50 membership
National Entitlement Card (NEC)
The National Entitlement Card (NEC) allows older adults in Scotland to receive travel discounts. Anyone living in Scotland can access discounted travel schemes throughout the country. To be eligible, you must also be 60 years or over.
Get a Scottish 60+ National Entitlement Card
Edinburgh and Glasgow over 60s rail discounts
Scotland’s two largest cities offer the following rail travel discounts:
- Glasgow - Discounted rail tickets on journeys within Strathclyde and Glasgow Subway
- Edinburgh - Free tram journeys in Edinburgh
There are also reduced train fares for 60+ NEC holders in other parts of Scotland.
Welsh Concessionary Travel Card
In Wales, travel discounts for older adults are covered by the Welsh Government Concessionary Travel Scheme. This offers free bus travel throughout Wales to people aged 60 and over, as well as some free and discounted rail tickets.
Apply for a Welsh Concessionary Travel Card
The following free and discounted rail travel is available to Welsh Concessionary Travel Scheme holders:
- Cardiff and Valleys Line
- Conwy Valley Line
- Wrexham to Hawarden Bridge
- Cambrian Coast
- Heart of Wales Line
Learn more about discounted senior travel in Wales
Northern Ireland
60 plus smartpass.
You’re eligible if aged between 60 and 64 while being a permanent Northern Ireland resident. A 60 Plus SmartPass entitles you to free bus and rail travel throughout the country.
Apply for a 60 Plus SmartPass
Senior SmartPass
This is aimed at permanent Northern Ireland residents over 65. They entitle you to free bus and rail travel throughout the country, along with free cross-border rail travel all along the Belfast to Dublin line.
Apply for a Senior SmartPass
London Freedom Passes allow London residents to travel around the city for free, including on trams, National Rail services, the Underground, river services and buses, as well as free local bus journeys nationally.
If you live in London, you can apply for a Freedom Pass if one of the following applies to you:
- You’ve reached the State Pension age (in this case, you’ll be eligible for an Older Person’s Freedom Pass)
- You have a disability (in this case, you’ll be eligible for a Disabled Person’s Freedom Pass)
You can travel for free on TfL (Transport for London) services with an Older Person’s Freedom Pass from 09:00 on weekdays and anytime on weekends and bank holidays. A Disabled Person’s Freedom Pass allows you to travel at any time on TfL services.
To learn more about the London Freedom Pass or to apply for it, visit the London Councils Freedom Pass webpage .
Apply for an Older Person’s Freedom Pass
Apply for a Disabled Person’s Freedom Pass
If you’re over 60 but under the State Pension age and you live in any London borough, you can get a special Oyster card for free travel in the city on several different rail services.
Many people get a 60+ London Oyster Photocard before they’re entitled to a Freedom Pass. If you’re eligible for a Freedom Pass, you can’t get a 60+ London Oyster Photocard.
This costs £20 and gives free travel on:
- The London Overground
- TfL (Transport for London) Rail
As well as all London Overground and TfL Rail services, you can also use the 60+ London Oyster Photocard on certain National Rail services on the following lines:
- Chiltern Railways
- Great Northern
- Greater Anglia
- Southeastern
You can learn more about the 60+ London Oyster Photocard and make an application through their webpage on Transport for London .
We’re on a mission to support individuals and their loved ones throughout each stage of their later living journey. For more information, check out everything Lottie has to offer.
Similar Blog Posts
Free Bus Travel for Pensioners
29 November 2022
Getting about by bus is a great way to get back to doing the things you love.
Whether you want to reconnect with family, get out and about a bit more for your daily essentials, go shopping or simply meet up with friends for a good old natter, going by bus can open up all these opportunities for you.
And, did you know that if you are of State Pensionable Age you can apply for a National Concessionary Bus Pass, entitling you to FREE bus travel anywhere in England between 09:30** and 23:00 hours on Mondays to Fridays and at any time on Saturdays, Sundays and public holidays!
Diamond Bus accepts Older Person National Concessionary Bus Passes on our services across the Midlands, North West & South East. An Older Persons Pass is a great way to enable you to get out and about more often on bus services and your journey is totally free of charge during the valid period.
Bus operators across the country need to recover from low passenger numbers caused by the pandemic, and now that life is returning to normal it is vital that passengers come back to using the bus again to avoid services being reduced. The National Concessionary Travel Pass Scheme provides a great opportunity for Senior passengers to benefit from Free Bus Travel and for operators to receive much needed funds for carrying those pass holders.
If you already have a Concessionary Bus Pass, why not dig it out and get back on the bus, we are looking forward to welcoming you back.
If you don’t have your Pass yet - Older Persons Travel Passes are issued by your local authority and you can check if you are eligible and where to apply at the gov.uk website here: https://www.gov.uk/apply-for-elderly-person-bus-pass
A National Concessionary Scheme Pass is also available for those with a qualifying disability which allows for free travel on bus services during the same periods. More information regarding this scheme and eligibility can be found here: https://www.gov.uk/apply-for-disabled-bus-pass
**The National Concessionary Pass Scheme permits travel after 09:30, in Oxfordshire & Warwickshire free travel is permitted after 09:00, some other issuing authorities also allow free travel at different times during the day, you can find a guide to free periods in Diamond Bus Areas here
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Apply for an older person's bus pass
If you live in england or wales.
In England you can get a bus pass for free travel when you reach the State Pension age .
If you live in London, you can travel free on buses, tubes and other transport when you’re 60, but only within London.
In Wales you can get a bus pass when you reach 60.
Enter your postcode to:
- apply for a bus pass from your local council
- check if you can get one sooner
Find a postcode on Royal Mail's postcode finder
If you live in Scotland or Northern Ireland
You get an older person’s bus pass when you’re 60. Apply if you’re in:
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Getting on and loving it
If you're of state pensionable age and live within the West Midlands, you're entitled to an Older Person's Travel Pass, giving you free bus travel after 9:30am Monday - Friday, and all day on weekends and Bank Holidays.
Apply for your Older Person's Travel Pass here
Have a question?
Find out more about eligibility, lost cards and using the Older Person's Travel Pass
Millie & Kevin's story
Millie and Kevin are getting on and loving it; they use their Older's Person's Travel Pass to travel across the region for free and embrace the freedom it gives them every day.
Millie's Story
Kevin's Story
About the older person's travel pass.
As part of the English National Concessionary Travel Scheme, Transport for West Midlands (TfWM) are able to issue the Older Person's Travel Pass to eligible residents within the West Midlands county.
The scheme gives people of state pensionable age, or eligible people with a disability in England, free travel on local buses between the hours of 09:30 - 23:00 Monday to Friday, and all day Saturday, Sunday and on Bank Holidays.
Holders of passes bearing a TfWM logo are also entitled to free travel on the Midland Metro tram and on trains operating within the Network West Midlands area.
Each pass bears the English Rose graphic and the name of the issuing authority, in this case, Transport for West Midlands (TfWM).
Individual authorities may specify enhancements to the scheme within their own local areas. Details of any enhancements offered will be available from the local authority who issued the pass. TfWM offer cards to those people living within the West Midlands county.
How to apply for your pass:
For people living within the West Midlands county, which covers Birmingham, Coventry, Dudley, Solihull, Sandwell, Walsall and Wolverhampton, your pass will be issued by Transport for West Midlands (TfWM). You can download an application from the Network West Midlands website .
If you live outside of the West Midlands county, your Older Person's Travel Pass will be issued by the authority who administers your local concessionary travel scheme.
Ring and ride door-to-door transport
Our sister company, Ring and Ride is a door-to-door transport service for anyone who lives in the urban areas of the West Midlands who find it difficult or impossible to use normal public transport.
Customers can use the service for travel for the same purpose they would do on normal public transport such as commuting to and from work, visiting friends, shopping and leisure activities, to visit someone in hospital or for healthcare appointments. Please visit the Ring and Ride website for more information
Find out more information about free travel passes by going to our FAQ's section, just click below:
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‘Low skills blight lives’: Richard Parker on his mayoral ambitions
Labour’s West Midlands candidate says it’s time for a fresh start as he vows to create 150,000 new jobs
W hen Richard Parker recounts his career history, he casually mentions he was asked by the Japanese government to advise them after the 2011 earthquakes, and helped reform housing in Northern Ireland in the wake of the Troubles.
These projects were normal for someone who brushed shoulders with senior leaders across the world during his time as a public finance accountant and partner at PwC.
But he considers his next challenge as the most important yet: running for the position of West Midlands mayor against the Conservative Andy Street , who has held the post since its inception in 2017.
“It was that previous experience and the view that we hadn’t really delivered on the ambitions of the region that got me to talk to people about standing in this role,” Parker said. “I understand what makes this region tick, and where we need to do better.”
Parker is Labour’s candidate in the forthcoming mayoral contest, taking over from the Birmingham MP Liam Byrne, who contested it for the party in 2021 – and lost to Street who took 54% of the vote in the second round .
Street is a formidable opponent. The former John Lewis boss is popular in the region, and has worked hard to distance himself from the national Conservative scandals that have dominated headlines in recent years. As he frequently proclaims, he approaches the role as a businessman, not a politician.
But so does Parker, whose bid to be mayor is his first foray into frontline politics (although he previously worked as an adviser to Labour from 2010-15).
“I’ve had to get used to being the front person,” he said. “I’ve worked in business all my life but what I’m doing here is the most important thing I’ve ever done, and I truly mean that. I’m approaching this in a fearless way, not in a reckless way.”
Born in Bristol, he left school at 16 and returned to education a few years later to gain an economics degree, before moving to the West Midlands in the 1980s to begin his career in accountancy.
Parker says that second chance at gaining an education and skills was life-changing, and a big driver behind his ambitions in politics.
His campaign pledges include creating 150,000 new jobs for the region, which has some of the highest unemployment rates in the UK. He’ll do this, he says, by using the mayor’s adult skills budget in a more “focused” way, helping businesses better align with colleges and universities and creating a taskforce to help support businesses in the region to stay and grow.
“We’ve got a higher percentage of young people out of work than any other region in the country, and almost a quarter of our workforce have no skills or very low skills, which blights those people’s lives,” he said.
“It means they’re going to have lives of low pay, and all the anxieties and vulnerabilities that go with that. When I speak to people on the doorstep, it’s their loss of hope in getting a better-paid job that’s causing them more concern than the cost of living crisis.”
He has pledged to bring the region’s bus services into public ownership – as Andy Burnham has done in Manchester – giving him control of routes, fares and standards.
Parker also said he’ll pump mayoral funding into social housebuilding schemes and create mayoral offices in the Black Country and Coventry, to avoid a Birmingham-centric approach to his work.
He hopes his offer will tempt voters away from Street, who is promising to boost social housebuilding, particularly near transport sites, unlock brownfield sites for development and create Europe’s biggest technology festival in the region.
There’s also the issue of Birmingham’s Labour-led city council, which declared effective bankruptcy last year . Residents have just received their council tax bills, up by 10% from last year, and are having services reduced across the board – streetlights are being dimmed and bins will now only be collected only every two weeks.
Parker does not believe people are jumping to blame Labour for that, and emphasised that the Conservative government has cut £1bn in funding for the council over the past decade. “Taking that money out of our poorest communities at a time when they’ve been suffering most has been incredibly damaging,” he said.
Street has also had some setbacks in recent months. He was pushing for police and crime commissioner powers in the region to be transferred to the mayor – as they have been elsewhere – but after a high court challenge, the plan was abolished because of a lack of public consultation .
The Labour leaders of councils in the West Midlands also published an open letter of no-confidence in Street, which Parker said was a sign that positive collaboration across the region had broken down.
“I think there is a recognition in this region that it’s time for a fresh start, a period of renewal,” said Parker. “There is no other way to improve people’s lives or outcomes than giving them access to skills and jobs. My message is about hope.”
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Replace a lost or stolen ticket or pass
We can replace paper travel passes and season tickets. We cannot replace single or return tickets.
There are different rules if you need to replace a lost or stolen Swift card . This includes the 16-18 photocard.
Replace a pass bought on our website or through the corporate travel scheme
To replace your pass, call us on 0345 303 6760. There’s a fee of £7.50, so have a debit or credit card ready.
Your new ticket will be sent in the post. Allow up to 5 working days for it to arrive.
If you paid by Direct Debit, you can also replace your pass online .
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We can replace season tickets that are valid for 13 weeks or more. To replace your ticket, call us on 0345 303 6760. You’ll need to send us proof of purchase and pay a fee of £7.50.
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To replace a term ticket, call us on 0345 303 6760. Have a debit or credit card when you call - there’s a fee of:
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Replace a free travel (concessionary) pass
You can use this service if you’ve lost your:
- older person’s travel pass
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If you’ve lost your pass, you can:
- order a replacement online
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Replacement passes cost £7.50. You should get your pass within 5 working days.
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If your pass has been stolen, report it to the police. They’ll give you a crime reference number.
When you have the crime reference number, you can get a replacement pass free of charge. Contact Customer Services to arrange this.
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Telephone: 0345 303 6760
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your full name and address. the 16-digit number on the front of your travel pass. Customer Services - Ticketing. Transport for West Midlands. 16 Summer Lane. Birmingham. B19 3SD. Apply for an Older Person's Travel Pass and travel for free between 9.30am and 11pm on any bus in the West Midlands. The pass is also valid on the tram.
If your pass has already expired and you cannot renew online call us to renew it over the phone. Customer Services - Ticketing. Transport for West Midlands. Telephone: 0345 303 6760. Mondays, Tuesdays, Thursdays and Fridays, 8am to 6pm. Wednesdays, 10am to 6pm. Saturdays, 9am to 1pm. Closed Sundays and Bank Holidays.
The scheme gives people of state pensionable age, or eligible people with a disability in England, free travel on local buses between the hours of 09:30 - 23:00 Monday to Friday, and all day Saturday, Sunday and on Bank Holidays. Holders of passes bearing a TfWM logo are also entitled to free travel on the Midland Metro tram and on trains ...
Your pass entitles you to free off-peak travel on local bus services in England under the rules of the national bus concessionary travel scheme set out in the Transport Act 2000. Your pass also entitles you to other travel concessions on bus, train and tram (West Midlands Metro) services across the West Midlands Network area from 9.30am Monday ...
Simply place your free travel pass on the reader and if you want to pay with cash, put £1.50 in the cash chute. If you want to pay by contactless, ask the driver for the £1.50 ticket and place your contactless card/device on the reader when instructed by the driver. We also have 4 week tickets and monthly subscriptions available if you travel ...
Bus passes are issued by Transport for the West Midlands, not the city council. The older person's bus pass is awarded when you reach the female State Pension age of 66. It does not matter if you're a man or a woman. You can check what age you will be eligible for a bus pass using the Direct Gov calculator. Direct Gov calculator.
12 Jul 2023 Knowledge. You are eligible for an Older person's travel pass if you: - Have reached state pension age. - Live in the West Midlands. A full criteria list can be found on TfWM's website. Free passes Older Person's Passes.
10 Jul 2023 Knowledge. If you live within the West Midlands county, which covers Birmingham, Coventry, Dudley, Solihull, Sandwell, Walsall and Wolverhampton, your free pass will be issued by Transport for West Midlands (TfWM). To apply for the Older persons travel pass, you will need to download the application form on TfWM's website.
Tickets & prices. Adult bus passes & travelcards. Flexible tickets. Single trips & day tickets. Under 18 & Term Plus. Student bus pass. Seniors travel free.
Save money with a monthly bus pass. The cheapest way to buy your bus travel. Unlimited travel on all bus operators within the nBus zone and on all National Express buses. Save up to £224 per year with a bus pass. Remove the hassle of renewing each week.
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Check if you're eligible and apply for a Tyne and Wear Senior Travel Pass. West Midlands Senior Travel Pass. Older adults get free train travel in the West Midlands between 09:30 and 23:00 Monday to Friday, and anytime at weekends and during public holidays. Eligibility is based on age and residency in the West Midlands.
The National Concessionary Travel Pass, allows free travel for senior citizens after 09:30 until 23:00 Mondays to Fridays and all day during Weekends and Bank Holidays! ... Diamond Bus in the West Midlands and Worcestershire region offer a Pre 09:30 Twirlybird ticket for £1.20 on many of our services (Service exceptions: 3, 52/A, 76, 125, 145 ...
Discounts and free travel passes. We offer lots of discounts and passes. Children under the age of 5 can travel for free. You can get cheaper fares for children over 5 and under 16. Use our ticket finder to search for child tickets. You'll need to pay an adult fare if you're 16 or over unless you qualify for one of these discounts, or passes.
Transport for West Midlands connects all public transport in the West Midlands. We work with TfWM to create more efficient and customer friendly ... Penalty fares Commuter travel guide Refunds & exchanges Travel information Open. Plan your journey Open. Timetables ... Senior Railcard Two Together Railcard Veterans Railcard 16-17 Saver 2FOR1 offers
And, did you know that if you are of State Pensionable Age you can apply for a National Concessionary Bus Pass, entitling you to FREE bus travel anywhere in England between 09:30** and 23:00 hours on Mondays to Fridays and at any time on Saturdays, Sundays and public holidays! Diamond Bus accepts Older Person National Concessionary Bus Passes ...
Tickets & prices. Adult bus passes & travelcards. Flexible tickets. Single trips & day tickets. Under 18 & Term Plus. Student bus pass. Seniors travel free.
If you live in England or Wales. In England you can get a bus pass for free travel when you reach the State Pension age. If you live in London, you can travel free on buses, tubes and other ...
If you're of state pensionable age and live within the West Midlands, you're entitled to an Older Person's Travel Pass. Skip to journey planner. My Account; Accessibility; Buy Online; Tickets & prices . Tickets & prices . Single trips & day tickets; Adult bus passes and travelcards; 18 & under tickets; Student bus pass; Flexible ticket bundles ...
A Senior Railcard is the starting point for travelling by train. That's because it gives you 1/3 off Standard and First Class Anytime, Off-Peak and Advance fares. It means you can save money on visits to the grandkids, trips into town to catch a show, or weekends by the seaside - as many times as you like. Here's what you need to know:
If you live within the West Midlands, your pass was issued by Transport for West Midlands (TfWM) you will need to contact them directly to get a replacement. Replacement passes can be ordered and paid for over the phone by calling 0345 303 6760. Holders of passes issued by other local authorities will need to contact their own issuing authority.
If you're disabled, you might be able to get a free bus pass for travel anywhere in England. The pass lets you travel for free during off-peak times: between 9.30am and 11pm, Monday to Friday. all day at weekends and on public holidays. If you live in the West Midlands, you can use your pass on the buses from 9.30am until 11.59pm.
Labour's West Midlands candidate says it's time for a fresh start as he vows to create 150,000 new jobs When Richard Parker recounts his career history, he casually mentions he was asked by ...
Replace a pass bought on our website or through the corporate travel scheme. To replace your pass, call us on 0345 303 6760. There's a fee of £7.50, so have a debit or credit card ready. ... Transport for West Midlands. Telephone: 0345 303 6760. Mondays, Tuesdays, Thursdays and Fridays, 8am to 6pm Wednesdays, 10am to 6pm Saturdays, 9am to 1pm