west kelowna tourist information centre

West Kelowna

• 1 Understand
• 2.2 By plane
• 2.3 By boat
• 3.1 By public transit
• 3.2 By taxi

West Kelowna is a city of about 33,000 people (2016) in the Okanagan region of British Columbia . It is the fourth largest community in the valley and home to some of its best known wineries, including Mission Hill, Mount Boucherie and Quail's Gate.

Understand [ edit ]

Located on the west side of Okanagan Lake this stunning community offers lush trellised vineyards, mountain biking trails, hiking paths, skiing, beaches and spas.

Prior to incorporation in 2007, West Kelowna was commonly known as Westbank. The municipality is home to more than 25,000 people. Pride in the community's deep agricultural roots continues today with row upon row of orchards and vineyards and even the country's first nut farm.

Get in [ edit ]

By car [ edit ]

Most travellers will arrive in Westbank/West Kelowna by car. Highway 97 is the major highway through the community with Kelowna & Vernon to the north and Peachland, Summerland and Penticton to the south. Highway 97C (the Coquihalla Connector) also offers access to the community, which is the route most people from Vancouver travel.

By plane [ edit ]

The Kelowna International Airport is a 25-minute drive away in Kelowna.

By boat [ edit ]

There are several boat launches with parking facilities along the lakeshore, and they can get quite busy in the summer months.

Get around [ edit ]

By public transit [ edit ].

• Bus route 22 operates between Peachland and West Kelowna.
• Bus route 97 is a limited stop frequent route. It travels between the University of British Columbia Okanagan campus (UBCO) and West Kelowna with stops in Rutland and downtown Kelowna. At most hours, it is the only option to cross Okanagan Lake between Kelowna, and West Kelowna and Peachland.

By taxi [ edit ]

• Current Taxi , ☏ +1-250-864-8294 . ( updated Jul 2022 )
• Kelowna Cabs , ☏ +1 250-762-2222 , toll-free: +1-800-375-9848 . ( updated Jul 2022 )
• Kelowna Eco Taxi , ☏ +1 250-860-6666 . ( updated Jul 2022 )
• West Cabs , ☏ +1 778-754-8888 , toll-free: +1-855-829-8294 . ( updated Jul 2022 )

See [ edit ]

Do [ edit ].

• Wine tasting, as there are numerous local vineyard and wineries, including some of Canada's most well known wineries. See "Drink" section for local wineries.
• 49.82218 -119.61945 1 Gellatly Bay Park , 4030 Gellatly Rd . Features swimming platforms and has some beach areas. ( updated Feb 2023 )

Buy [ edit ]

• 49.8281 -119.62978 1 Westbank Towne Centre , 2475 Dobbin Road , ☏ +1 403-259-3572 . Daily 8AM-10PM, store hours vary . About 20 stores including Save-On Foods, BC Liquor Store, and Starbucks. ( updated Jun 2022 )
• 49.83052 -119.62988 2 Westridge Shopping Centre , 2484 Main St , ☏ +1 250-717-3000 . In downtown West Kelowna at Highway 97 and Elliot Road (off Main Street). The Westbank Farmers’ Market is held here each summer. Anchored by Lordco, Pharmasave, and the Okanagan Regional Library. ( updated Jun 2022 )

Eat [ edit ]

• 49.83696 -119.61373 1 Kekuli Cafe Westbank , 307-3550 Carrington Rd , ☏ +1 250-768-3555 . M-F 8AM-4PM, Sa Su 9AM-4PM . A locally owned Aboriginal cuisine cafe coffee shop, serving everything on bannock or with bannock (fried bread). Breakfast served all day, lunch & dinner. “Don’t panic… they have bannock!”. ( updated May 2018 )
• 49.8356 -119.58752 2 Terrace Restaurant , 1730 Mission Hill Road ( Mission Hill Winery ), ☏ +1 250-768-6467 , [email protected] . May-Sep: Daily 11:30AM-8PM . Overlooking rows of Pinot Noir & Chardonnay set against the Okanagan Lake, this outdoor serves cuisine that is locally, sustainably, and seasonally sourced. Sustainable and bio-dynamic agricultural practices, including local foraging, organic farming, and the Vancouver Aquarium's OceanWise program. ( updated Jun 2022 )

Drink [ edit ]

Gentle winding roads, lush orchards, ripe vineyards and spectacular views will take you away to your wine tasting adventures. West Kelowna is proud to have seven wineries within its boundaries, with all offering a unique flavour and experience. From a winery that adorns a hilltop with mission style architecture and bells, to small farmgate organic wineries as well as the most photographed vineyard in the Okanagan, you are sure to find the perfect bottle of wine here. With an additional 22 wineries within a half hour drive, if wine touring is your thing, the area offers the perfect central location for a wine touring vacation.

• 49.85825 -119.55531 1 Beaumont Family Estate Winery , 2775 Boucherie Road , ☏ +1 250-769-1222 , [email protected] . Daily noon-5PM . ( updated Jun 2022 )
• 49.8413 -119.64417 2 Kalala Organic Estate Winery , 3361 Glencoe Road , ☏ +1 250-768-9700 , toll-free: +1-866-942-1313 , [email protected] . Feb 1-Mar 31: Tu-Sa 11AM-5PM; Apr 1-Oct 31: Daily 10AM-6PM; Nov 1-Dec 23: Tu-Sa 11AM-5PM; Dec 24-Jan 31: By appointment only . ( updated Jun 2022 )
• 49.85707 -119.55909 3 Little Straw Vineyards , 2815 Ourtoland Road , ☏ +1 250-769-0404 , [email protected] . Daily 10AM-6PM; last tasting is at 5:20PM, please make reservations 24-hours in advance . ( updated Jun 2022 )
• 49.85531 -119.55023 5 Mount Boucherie Estate Winery , 829 Douglas Road , ☏ +1 778-940-1526 , [email protected] . Daily 11AM-6PM . ( updated Jun 2022 )
• 49.86971 -119.54442 7 Rollingdale Winery , 2306 Hayman Road , ☏ +1 250-769-9224 , [email protected] . ( updated Jun 2022 )

Sleep [ edit ]

• 49.86165 -119.58349 1 Super 8 West Kelowna BC , 1655 Westgate Road , ☏ +1 250-769-2355 . Free continental breakfast buffet, free Wi-Fi Internet access, in-room coffee and tea, indoor pool, hot tub, and fitness room. From $93 . ( updated Jun 2022 )
• 49.83884 -119.60922 2 Best Western Plus Wine Country Hotel & Suites , 3460 Carrington Road , toll-free: +1-855-426-0336 . Pet-friendly hotel, 24-hour fitness centre, business centre, waterslide, indoor pool and jetted hot tub. From $180 . ( updated Jun 2022 )
• 49.82767 -119.63605 3 Holiday Inn West Kelowna , 2569 Dobbin Road , toll-free: +1-877-859-5095 . Indoor/outdoor saltwater swimming pool, hot tub, fitness centre, free high-speed wireless Internet access, Business Centre, GK’s Restaurant & Lounge, room service, meeting/event rooms, in-house catering & free parking. From $139 . ( updated May 2018 )
• 49.81123 -119.62389 4 The Cove Lakeside Resort , 4205 Gellatly Rd, Westbank , ☏ +1 250-707-1800 , toll-free: +1-877-762-2683 , fax : +1 250-707-1809 . Check-in: 4PM , check-out: 11AM . A luxury all-suite resort with 100 one-, two- and three-bedroom condo-style suites, a spa, fitness centre, pet-friendly rooms, free parking and wi-fi, a private lakefront beach, two seasonal outdoor pools and a private marina. Peaceful waterfront setting and dramatic views of Okanagan Lake. From $180 . ( updated Jun 2022 )
• 49.837 -119.60874 5 Towneplace Suites by Marriott West Kelowna , 3551 Carrington Road , ☏ +1 778-754-4888 , toll-free: +1-800-257-3000 . ( updated Jun 2022 )

Cope [ edit ]

• The nearest hospital is in Kelowna .

Go next [ edit ]

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Westbank Museum & West Kelowna Visitor Centre

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WESTBANK MUSEUM & WEST KELOWNA VISITOR CENTRE: All You Need to Know BEFORE You Go (with Photos)

• Mon - Fri 09:00 - 16:00
• (1.79 mi) A Lakeview Heights Bed & Breakfast
• (1.95 mi) Apple Blossom Bed & Breakfast
• (1.31 mi) The Cove Lakeside Resort
• (0.57 mi) DoubleTree by Hilton West Kelowna
• (4.91 mi) A View of the Lake B & B
• (0.10 mi) Kind Brewing
• (0.08 mi) A&W Restaurant
• (0.07 mi) KFC
• (0.15 mi) Il Mercato Social Kitchen
• (0.15 mi) Everest Indian Restaurant

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Westbank Museum & West Kelowna Visitor Centre

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West Kelowna Visitor Centre

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Let us help you make memories in our charming town! Whether you are a visitor who needs directions or advice on what to do, or a local who is looking for community information, we are here for you! Our historic building is over 100 years old and once served as a schoolhouse for the children of Peachland.

Click to watch the Peachland locally produced video, use the box icon to make it larger.

We’re all about keeping it relaxed and charming — that’s why you won’t find sky-scraping hotels in Peachland. We have an abundance of quaint bed and breakfasts and vacation rentals made for everyone from the budget-friendly traveller to the luxury lover. If you prefer the great outdoors, we have two campgrounds that will ensure you get up close with nature. If hotels and motels are more your jam, no problem! West Kelowna, Summerland, and Penticton are close by and have numerous accommodations.

Whether you are craving sushi or schnitzel, Peachland has a great variety of restaurants sure to satisfy. Grab a coffee and pastry from one of our cafes and stroll along the picturesque waterfront or relax and have a meal at any of the lakeside restaurants. Try all you can eat schnitzel Thursdays at the Gasthaus or Karaoke night at the Edgewater Pub and Grill. Come live like a local!

Peachland has two award winning wineries that are deeply rooted in our history. Fitzpatrick Family Vineyards rests on Greata Ranch, which has been farmed for 100 years, and Hainle Estate Winery, the birthplace of Ice Wine in North America. Kick back, relax, and let one of our tour companies take you for a cruise to some wineries, or embark on a self-guided tour of our wineries and taste the difference that age and land makes in our wines.

Find out what’s happening in and around Peachland in 2023!

Please click on the image to view the online version:

OFF SEASON:

September 1 – June 30th 

Tuesday – Sunday: 10:00am – 4:00pm (Monday: Closed)

SUMMER SEASON:

July 1 – August 31

Open Daily 9:00am – 5:00pm

© 2024 Peachland Visitor Centre

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Kelowna Visitor Centre

Tours and Tickets

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Kelowna Visitor Centre - All You Need to Know BEFORE You Go (2024)

• Sun - Sat 8:30 AM - 5:00 PM
• (0.02 mi) 2 bedroom 2 bath deluxe condo in a premier hotel on the waterfront in Kelowna
• (0.13 mi) The Royal Anne Hotel
• (0.18 mi) Hotel Zed Kelowna
• (0.13 mi) Designer Penthouse in the heart of Downtown Kelowna
• (0.13 mi) Lakefront Haven - Downtown Kelowna!
• (0.09 mi) Cantina Del Centro Kelowna
• (0.08 mi) Bai Tong Thai Food Restaurant
• (0.08 mi) Salt & Brick
• (0.10 mi) Earl's On Top
• (0.10 mi) Memphis Blues Barbeque House
• (0.01 mi) The Stuart Park
• (0.02 mi) Kelowna Cruises
• (0.04 mi) Kelowna Jet Boat Adventures
• (0.04 mi) Maeg's BBQ Boats
• (0.04 mi) ZIP Scooters

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Here you will find information on wineries, dining, hiking, beaches, and parks as well as Indigenous experiences, local history, and accommodations.

Download a PDF of our 2022-2023 Visitor Guide   or scroll through the online version below.

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Visitor Information

The Downtown Kelowna Visitor Centre welcomes visitors and connects residents with information on the many events and attractions in Kelowna and the Central Okanagan. Tourism Kelowna’s Visitor Experience team, made up of staff and volunteers, can offer suggestions and insider tips for local ‘must-sees’ to make your time in Kelowna unforgettable. Souvenirs, including a selection of local artisan products, are available for purchase, as are tickets for a most local shows and events. The Kelowna Visitor Centre is located right on the lake at 238 Queensway.For hours and how we can help, visit https://www.tourismkelowna.com/ Phone: 250-861-1515

Other Visitor Centres

Westbank Visitors Centre and Museum is located at: “2376 Dobbin Road, Westbank, 250-768-2712 Kelowna International Airport 1-800-663-4345

TRANSPORTATION SERVICES  Information

Airport Terminal ylw.kelowna.ca 250 765-5125 Air-Hart Aviation (Floatplanes) 250 762-9830 Air Canada Reservations 1-888-247-2262 Shell Aero Centre (Private) 250-765-8155 Horizon Air Reservations 1-800-547-9308 Central Mountain Air 1-888-865-8585 WestJet Reservations 1-888-937-8538 United Airlines 1-800-684-8331 Air North 1-800-661-4070

Other Transportation services

E Bus to Vancouver https://myebus.ca/ 1-877-769-328 Kelowna Airport Shuttle (Lets Go Transport ) 778-821-0101 Kelowna Transit System bctransit.com/kelown a 250-860-8121    Taxi- Kelowna Cabs (1981) Ltd. 250-762-2222 BC Ferries Information Toll Free 1-888-223-3779 Red Dog Wine Tours (Kelowna area)  1-866-477-5266

The legal drinking age is 19 in BC. Anyone under 19 is a minor and not permitted in nightclubs & most pubs (some pubs allow families during certain times of the day; others do not). In restaurants a minor cannot purchase alcoholic beverages.  This applies at wineries and wine tastings. In BC, there are serious consequences if you’re caught driving with a blood-alcohol content between 0.05 and 0.08. These include steep fines, having your license suspended, and even losing your car.  Only book wine tours with a company that picks up and drops off at your hotel so you can avoid  driving over the legal limit.

TIPPING & GRATUITIES

Tips are not calculated on your bill, so we suggest you add a minimum of 10% to the bill’s amount before taxes. (Most people tip between 15 and 20% depending on the  quality of food and service you receive. 

Emergency Numbers

Police / Fire / Ambulance 911 Non Emergency Police 250 762-3300 Kelowna General Hospital 250 862-4000 Non Emergency Health Information 811 Crisis Line 250 493-6622 Kids Help Phone 1-800-668-6868 Emergency Prescriptions 250 763-5312

TAXES ON PURCHASES

The goods and services tax (GST) of 5% will apply to various goods and services you purchase during your stay in Canada. An additional 7% Provincial Sales Tax  (PST) applies to certain purchases. 2% city levy is charged on hotel, motel and resort accommodations in Kelowna.  All these taxes are added on top of the posted price, unless otherwise noted.

Can you get intoxicated on wine tours? The level of intoxication during a wine tour is at your discretion. It’s crucial to manage your alcohol intake responsibly, and you don’t have to consume every drop in your glass. Wineries often provide spittoons, and pouring out excess wine is perfectly acceptable, offering a thoughtful approach to tasting. If you’re interested in learning more about responsible wine tour practices, you can find additional information here .

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Kelowna Visitor Centre

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Kelowna Visitor Centre - All You Need to Know BEFORE You Go (2024)

• Sun - Sat 8:30 a.m. - 5:00 p.m.
• (0.03 km) 2 bedroom 2 bath deluxe condo in a premier hotel on the waterfront in Kelowna
• (0.21 km) The Royal Anne Hotel
• (0.29 km) Hotel Zed Kelowna
• (0.20 km) Designer Penthouse in the heart of Downtown Kelowna
• (0.20 km) Lakefront Haven - Downtown Kelowna!
• (0.14 km) Cantina Del Centro Kelowna
• (0.13 km) Bai Tong Thai Food Restaurant
• (0.13 km) Salt & Brick
• (0.16 km) Earl's On Top
• (0.16 km) Memphis Blues Barbeque House
• (0.02 km) The Stuart Park
• (0.03 km) Kelowna Cruises
• (0.06 km) Kelowna Jet Boat Adventures
• (0.06 km) Maeg's BBQ Boats
• (0.06 km) ZIP Scooters

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Kelowna Named Host City for Country Music Week 2025 and the 2025 CCMA Awards Presented by TD

The Canadian Country Music Association® (CCMA®) proudly announced today that Kelowna has been selected as the host city for Country Music Week 2025 and the 2025 CCMA Awards presented by TD . 

This marks the first time the event takes place in Kelowna and only the third time it's been hosted in BC.  Country Music Week was created in 1977 to increase awareness and exposure for Canada's country music artists. Over the years, the event has grown and evolved. Today, Country Music Week is made up of three distinct components: a music festival, a music industry conference, and the televised awards show, which is Canada's biggest night in country music. 

“We are thrilled to bring the CCMA Awards presented by TD to Kelowna in September 2025,” said Amy Jeninga, President of the Canadian Country Music Association. “Kelowna’s blend of natural beauty, vibrant culture, and hospitality makes it the perfect setting for this prestigious event. The city’s unique charm, complemented by its urban energy, will showcase the best in Canadian country music.”

Events of this calibre offer a welcome economic boost for the local community, building up visitation during months when availability is higher. Country Music Week 2025 is forecast to generate over 2,000 room nights (not counting fans or families), resulting in an estimated economic impact of over $11 million in Kelowna and BC . Country Music Week 2023, held in Hamilton, saw an economic impact of $11.2 million , with over $1.2 million in tax revenues. Over 80% of the attendees were from out of the region and travelled to Hamilton for the event.  

As thousands of people descend upon Kelowna, the Cultural District will come alive with music and excitement as events occur across multiple venues during the four-day music festival. Residents and visitors will be able to enjoy live performances by some of the biggest names in country music and be introduced to a new generation of up-and-coming talent. The week will be capped off with the 2025 CCMA Awards presented by TD , which will take place at Prospera Place .

"We are very pleased to partner in Kelowna's successful bid to host Country Music Week for the first time in our beautiful destination," says Tourism Kelowna's President & CEO Lisanne Ballantyne. "This is a high-profile, national event that will bring major economic impact to the Okanagan Valley, driving value to our local accommodations, businesses, and community. We look forward to showcasing our creative and cultural energy in Kelowna, and encourage guests to start planning now to join fellow fans and Canada’s biggest country music stars for an incredible week in September 2025.”

“Kelowna's successful bid to host the 2025 Canadian Country Music Association Awards presented by TD reflects the strength of our music sector in the province. It is a fantastic opportunity to showcase B.C.’s unique cultural scene, opening doors to new opportunities for our talent base,” said Lana Popham, Minister of Tourism, Arts, Culture and Sport. “We can’t wait to roll out the red carpet for country music enthusiasts and artists to discover the beauty and warm hospitality of Kelowna. Get ready for a nation-wide celebration of Canadian country music in our own backyard!”

“Canadian Country Music Week and the CCMA Awards presented by TD in Kelowna are the stuff dreams are made of for BC’s performers and industry professionals,” said Bob D’Eith, Parliamentary Secretary for Arts and Film. “Not only is this a celebration of our shared love for country music, but it’s also an opportunity for British Columbians to showcase their tremendous talent, foster connections that help develop their careers, and treat us all to incredible entertainment. I'm confident this event will be a resounding success, bringing together artists, fans, and industry professionals to celebrate the best of Canadian country music and everything Kelowna has to offer.”

2025 is gearing up to be an exciting year for residents and businesses in Kelowna. Two of the largest events in Canada are being held in the city, with Canada's premier curling event, the Montana's Brier , taking place in March 2025 and now Country Music Week in September 2025. In addition to attending these events, visitors to our region will explore restaurants, eateries, and coffee shops, share tastings at breweries and wineries, and visit local attractions

Both events were secured in part through Tourism Kelowna's Major Events Strategy in partnership with the City of Kelowna. This collaboration positioned Kelowna as the perfect host for the 2025 Country Music Week, with our team assisting in preparing the bid document, securing funding, and nurturing key relationships with the Canadian Country Music Association ,  Creative BC , the Province of BC, and key local stakeholders. 

“The city of Kelowna is excited to welcome the 2025 CCMA Awards presented by TD and Canadian  Country Music Week ," shares Mayor Tom Dyas. "Since 1977, Country Music Week has only twice been hosted in British Columbia and what better city to welcome it back than Kelowna. The city’s country music scene is a vibrant part of our community, and we look forward to showcasing our thriving cultural scene, and world-class hospitality while welcoming some of Canada’s most talented country artists.”

Country Music Week 2025 and the 2025 CCMA Awards presented by TD promise to deliver a week of unforgettable experiences in Kelowna— sign up  through the CCMA website to be the first to receive presale access.

Visit the CCMA website for the official press release. 

ABOUT THE CANADIAN COUNTRY MUSIC ASSOCIATION ® (CCMA ® )

Established in 1976, the CCMA is a membership-based, not-for-profit organization committed to promoting and recognizing Canadian country music. Through year-round initiatives, the CCMA celebrates the spirit, community, and creativity fostered by country music, culminating every fall with Country Music Week and the Canadian Country Music Association Awards.

Sara Correa Haslehurst, Business Development, Sports & Events

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Tourism Kelowna would like to thank Westbank First Nation and Okanagan Indian Band for the privilege to live, work, and play on the tm̓xʷúlaʔxʷ (land), that is the unceded and traditional territory of syilx Okanagan peoples, the original stewards of these lands and to whom we give thanks to as our hosts

Kelowna Visitor Centre: 

238 Queensway

Kelowna, B.C. V1Y 6S4 Canada

1-800-663-4345

© 2024 Tourism Kelowna