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When Must I Pay Employees for Travel Time?

Travel Time vs. Commuting Time

Image by Jo Zixuan Zhou © The Balance 2020 

In general, your business should pay employees for the time they spend traveling for work-related activities. You don't have to pay employees for travel that is incidental to the employee's duties and time spent  commuting  (traveling between home and work). Travel time can include both local trips and travel away from home. 

Travel vs. Commuting Time 

Commuting is going back and forth to work. Everyone (at least everyone who doesn't work at home) commutes to a job. Commuting time is personal time, not business time. The IRS does not allow businesses to deduct commuting time as a business expense, and employees should not be paid for the commuting time.     

The Department of Labor (DOL) discusses employees who drive employer-provided vehicles. The DOL considers the time spent in home-to-work travel by an employee in an employer-provided vehicle, or in activities performed by an employee that are incidental to the use of the vehicle for commuting, generally is not "hours worked" and, therefore, does not have to be paid.  

Here's a possible rule of thumb: If your business authorizes a trip by an employee, no matter how the employee travels (car, train, bus, etc.) you should pay for the employee's travel time. 

Travel time for hourly and salaried employees may be counted differently. Pay to employees for local travel time is only applicable to non-exempt (hourly) employees, not to exempt (professional or managerial) employees.     Exempt employees are paid for their expertise by the job, not by the hour.  

Different Types of Travel Time:

Home to Work Travel , as explained above, is commuting time, not work time, and it's not paid.

Travel on Special One Day Assignment in Another City. The DOL says "the time spent in traveling to and return from the other city is work time," but they note that you may deduct the time the employee would spend commuting.

Sara works in an office in your company, but you send her to another city on a special assignment. She leaves from her home, goes to the city, and comes back home the same day. She spends 3 hours traveling (1 1/2 hours each way) from home to the other city. She would normally spend 30 minutes total driving from her home to work and back, so you could deduct the 30 minutes and pay her for 2 1/2 hours of travel time.

Travel That's Part of the Employee's Normal Work. Time an employee spends traveling is part of the job. You must count this time as work time. The time the employee spends going to the first job site, and home from the last job site, is commuting time and isn't paid.  

An LPN (licensed professional nurse) works for a nursing facility and travels between the two locations of this facility, providing care for patients at both locations. Her daily travel time between these locations must be included in her pay because she is not commuting. But she can't count the time driving from home to the first location or the time back home from the last location.

Travel Away from Home. If travel includes an overnight stay it is travel time. The DOL doesn't include travel away from home outside regular hours as a passenger on an airplane, train, boat, bus, or car as work time. But you must count hours worked on regular working days and work hours on nonworking days (weekends and holidays).  

If an employee travels from Cleveland to Pittsburgh for a two-day seminar at the direction of your company, you must pay for the hours the employee would have worked in a normal workday for each of those days, even if they were on Saturday or Sunday.

Incidental vs. Work Travel: Paid or Not Paid?

• An employee drives to work from his home every day. You ask him to stop on his way and pick up bagels for the staff meeting. This driving time is not paid. Time commuting to work is never paid time; the time to stop for the bagels is "incidental" to the commuting and is not part of the employee's job. 
• You ask an employee to drive to a store on work time to get bagels for the office meeting. If the employee makes this trip during normal work hours, he or she should be paid. 

Also, you might want to contact an employment attorney to discuss these issues. 

Paying for Travel Expenses

In addition to paying employees for travel time, you should pay their expenses for travel. The Department of Labor doesn't require reimbursement for travel expenses, but it makes sense to pay employees if you require them to travel.   Your business can deduct employee travel expenses as a business expense.   If employees mix business and personal travel, you need to sort out the part that is business-related and pay only these expenses. 

State Regulations on Paying for Employee Travel

Check with your state labor department to see if there are any rules which might override the federal rules. Contact the nearest local office of the U.S. Department of Labor for information on specific instances of travel time that affect your business.

Internal Revenue Service. " Publication 535 (2019): Business Expenses ," Page 5. Accessed May 26, 2020.

Internal Revenue Service. " Travel & Entertainment Expenses ," Page 3. Accessed May 26, 2020.

U.S. Department of Labor. " Travel Time ." Accessed May 26, 2020.

Electronic Code of Federal Regulations. " Travel Time ." Accessed May 26, 2020.

U.S. Office of Personnel Management. " Fact Sheet: Hours of Work for Travel ." Accessed May 26, 2020.

U.S. Department of Labor. " Fact Sheet #17D: Exemption for Professional Employees Under the Fair Labor Standards Act (FLSA) ," Pages 1-3. Accessed May 26, 2020.

U.S. Department of Labor. " Fact Sheet #22: Hours Worked Under the Fair Labor Standards Act (FLSA) ." Accessed May 26, 2020.

U.S. Department of Labor. " Opinion Letter FLSA 2018 ," Page 2. Accessed May 26, 2020.

U.S. Department of Labor. " Reimbursed Travel Expense Payments ," Page 1. Accessed May 26, 2020.

Internal Revenue Service. " Topic No. 511 Business Travel Expenses ." Accessed May 26, 2020.

DOL Explains When Employees Must Be Paid for Travel Time

Jul 6, 2018

Eighty years ago the Fair Labor Standards Act (FLSA) established federal minimum wage and overtime requirements for hourly employees. The law’s basic tenet seems straightforward: Employers must pay employees for their “work.” Yet for many employers, compliance with the FLSA on issues such as employee travel time continues to be problematic because the FLSA does not really explain when an employee is at “work.”

The FLSA and Portal-to-Portal Act

The Supreme Court initially explained that “work” time means when an employee’s activities are controlled or required primarily for the benefit of the employer. Congress subsequently added some specifics to the Supreme Court’s expansive definition. The Portal-to-Portal Act, an amendment to the FLSA, provides that employee work time does not include:

(1) Travel to and from the actual place of performance of the principal activity the employee is employed to perform; or

(2) Activities that are undertaken before or after the employee’s principal work activity.

Three Scenarios and DOL’s Opinion Letter FLSA 2018-18

Recently, the U.S. Department of Labor (DOL) issued an opinion letter in response to a company’s questions about travel time pay for a group of hourly employees who repair, inspect and test construction cranes. The employees do not have a fixed work location; they travel to various customer locations each day. They usually work eight to twelve hour days servicing cranes, and generally start work at around 7:00 a.m. Depending on the availability of parts and other factors, the employees may need to stay in a hotel overnight and return in the morning to complete a job. Employees are provided company vehicles that may be used for both work and personal matters.

Three travel time scenarios were considered by the DOL:

(1) Employee travel time from home to the company’s office, using a company vehicle, to obtain a job itinerary and then continue on to various customer locations. Travel time from home to office varies from 15 minutes to an hour, depending on where the employee lives.

(2) Employee travel time from home directly to a customer location; and

(3) Employee travel time by plane on a Sunday from home to an out-of-state destination for a company training that begins at 8:00 a.m. on Monday. The training continues through Friday, with return travel home on Friday after class, or occasionally on Saturday, depending on flight availability.

The first two scenarios involve common commutes to and from work. Under the Portal-to-Portal Act, employees do not need to be paid for time spent commuting between home and work. This generally holds true, even when the employee travels directly from home to different job sites, unless the commute time involved is extraordinary. Once the employee has arrived at the job, however, FLSA regulations require payment for all travel time between job sites during the day. Use of a company-provided vehicle within the normal commuting area typically does not convert the employee’s ordinary commute into compensable work time.

Scenario three implicated how to account for employee travel time away from home, both on the weekend and overnight. Travel away from home is clearly worktime when it cuts across the employee’s usual work day; the employee is simply substituting travel for usual job duties. This also includes travel time on Saturday and Sunday that corresponds to the employee’s normal working hours on other days of the week. The DOL also noted that an employee must be paid for all time the employee is actually required to work while on travel, irrespective of whether or not it falls within the employee’s regular work day.

What Does this Mean to You?

Calculating employee travel time can pose a significant challenge for many employers. There are multiple factors you must take into account, even when an employee is traveling within his home territory. There are no bright lines to establish when an employee has strayed outside his normal commuting area, converting what would have been an unpaid commute into time on the clock. The FLSA requires employers to maintain accurate time records for employees; a failure to do so can result in significant statutory damages and attorneys’ fees.

If you find yourself facing such employee travel circumstances as described here, the employment law attorneys at Bean, Kinney & Korman can assist in evaluating your company’s particular environment and help craft a reasonable solution that will address the situation.

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When Do Employers Have to Pay Employees for Travel Time?

Deanna deBara

For some small businesses, traveling to meet clients, make sales, and manage day-to-day activities is a must. For others, traveling is valuable for attending conferences, participating in networking events, or undergoing specialized training.

But if it's your employees doing the traveling, do you need to pay them for that time? Whatever your preferences are as a small business owner, the  legal  answer is: that depends.

Let's explore when you need to provide travel time pay for hourly employees, which employees are entitled to that pay, and, if they are entitled, how much you'll need to pay them. 

Who Is Entitled to Travel Pay?

All  non-exempt employees  are entitled to travel pay during normal work hours and when they are actively working outside of those hours. They aren't entitled to travel pay for doing their typical commute, according to the  Fair Labor Standards Act  (FLSA).

Non-exempt employees are typically paid an  hourly wage  and are paid less than $684 per week or $35,568 per year. 

These rules don't apply to exempt employees, and therefore it's up to you whether you want to pay them to travel.

What's more—your state may have some extra rules, so make sure to check your state's Department of Labor or Wage and Hour Division website.

When Do You Have to Provide Travel Time Pay for Hourly Employees?

But when, exactly, are these employees paid to travel? Compensable work time needs to be paid when employees travel:

• Locally: You need to pay employees when they travel locally as part of their regular duties (for example, from your office to a supply store). And if that travel happens outside of the employee's regular workday hours (even if they're only waiting to travel, like sitting at a bus stop or train station)? You still need to pay.
• Between worksites: Employees get travel pay when traveling between worksites. For example, a courier who transports materials between different job sites must be paid for the time spent traveling. Similarly, plumbers who travel between customers' homes are eligible for travel pay.
• For special one-day assignments: You must provide travel pay for hourly employees who travel out of town, even if they return home at the end of the workday—though you can deduct the employee's normal commute time from the total payment. For example, let's say an employee spends a total of two hours traveling to and from a work conference (which takes place during normal working hours). Because her typical daily commute takes 30 minutes, you would only need to pay for 1.5 hours of traveling (in addition to regular hourly wages).
• Overnight: Employees traveling overnight are due travel pay during their regular working hours and any time they spend working outside of those regular hours (for example, participating in late-night conference calls while on a train). You also need to pay employees for traveling during their regular working hours, even on non-working days, like weekends, holidays, or their normal days off.

Bonus tip : The best way to track travel time for your employees? Time tracking software like  Hourly . Workers clock in right from their phones, and the platform automatically tracks their location, hours and what project they're working on—which you can see in real-time. Another perk? You can run payroll with the click of a button.

How Much Do You Have to Pay Employees for Travel Time?

Employees traveling for work need to be paid at least the minimum wage, but they can be paid more or less than their normal pay rate.  

If you want to pay a different rate than an employee's hourly wage, you'll need to:

• Tell the employee they will be paid a different rate before they begin their trip.
• Make sure the hourly rate for travel pay doesn't cause the employee's total pay for all workable hours to  fall below minimum wage  (state, local or federal—whichever is highest) or result in incorrect overtime pay.
• Ensure that you're not violating their employment contract.

This gives you the flexibility to offer a higher rate of pay as an incentive for traveling outside of regular business hours—or, if you decide to pay less than their typical rate (but still minimum wage or above!), it can help make sure that paying for travel won't interrupt your cash flow or cause other financial concerns for your company.

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When Do You NOT Have to Provide Travel Time Pay for Hourly Employees?

Exempt employees—like outside salespeople, executives, managers, administrators, and even IT personnel—aren't entitled to travel pay. And non-exempt workers? They're  not eligible for travel pay  when they are:

• Commuting: An employee's commute—the time spent driving from their home to work (and from work to home)—doesn't qualify as travel time. This also includes the time spent driving from accommodations/lodging (like a hotel) to a work location, like a client's office or conference center.
• On break or during personal time : Non-exempt employees aren't entitled to travel pay during breaks (including meal periods and time spent sleeping) or when they can spend their time how they see fit. In other words, you don't need to pay for traveling during the time an employee can go shopping, sightseeing, or out to eat.
• Away from work and not working : Employees on overnight travel or business trips don't need to be paid outside of regular working hours  unless  they're working during that time period. For example, an employee who regularly works 9 a.m. to 5 p.m. Monday through Friday only needs to be paid for traveling on a Saturday if they travel during their normal working hours (i.e., 9 a.m. to 5 p.m.)—unless they're working  outside  of those hours too (like answering customer support emails or counting inventory).
• A passenger: You don't need to pay for travel when an employee is a passenger (in any sort of vehicle) and isn't doing work outside of regular work hours. The only exceptions occur when you  require  an employee to drive the vehicle or be actively engaged in working (like riding to a job site while handling customer calls or riding as a passenger in a client's vehicle).
• Choosing to drive themselves : If you offer to pay for an employee's travel method (like airfare, a bus ticket, or a train ticket) and the employee requests to drive instead, the employee is only entitled to travel pay while driving during their regular work hours. In other words, if an employee requests to drive themselves vs. taking public transit, you don't need to pay for travel outside of the employee's regular shift.

In other words, a non-exempt employee  isn't entitled to travel pay  unless they are driving, traveling during their normal working hours, or actively working while traveling.

Does Travel Time Count Towards Overtime?

Yes, travel time counts toward overtime, and you'd owe them 1.5 times their regular rate for any hours worked over 40 while they're traveling.

What if your pay rate for traveling is different from an employee's regular wages? Then it gets a little more complicated. 

In that case, you need to use the weighted average of the two overtime rates to get their final pay. Here's an example: 

Let's imagine one of your employees is pulling a 40-hour week at the office. Their rate? $15 per hour. So that gives them $600 for their regular workweek (that's 40 hours multiplied by $15 per hour). Now, during that same week, they also spent 8 hours traveling as overtime, for which you're paying them $11.25 per hour. This gives them an extra $90 (which is 8 hours multiplied by $11.25 per hour).

Add these together, and their total straight-time pay for the week is $690.

Now, to figure out their average rate for the week (including travel time and regular office time), you need to divide this total pay by their total hours worked. In this case, it's 48 hours in total (40 regular hours plus 8 overtime hours). So, $690 divided by 48 hours gives you a weighted average rate of $14.375 per hour.

But they've already been paid for all 48 hours at their respective rates, right? For the 8 hours of overtime, what you owe them is an extra half of that weighted average rate. That's what we call the "overtime premium." Half of $14.375 is about $7.19. So, the overtime pay would be 8 hours (overtime) times $7.19, which comes out to $57.52.

To get their final paycheck, you add this overtime pay to their straight-time pay. So, $690 (straight-time pay) plus $57.52 (overtime pay) equals $747.52. As a business owner, using the weighted average method to calculate the overtime rate, you'd be paying out $747.52 for this employee's week of work, including their overtime.

Additionally, if you pay for travel time that isn't  required  to be paid (like commuting), you  can't count them as hours worked  for overtime purposes.

Travel Time Pay Best Practices

Handling travel pay can be complex and difficult at first. But it doesn't have to be! Use these best practices to simplify paying your employees for working on the go.

Create a Travel Policy

If your small business sends employees to different locations, you need to establish a written travel policy—and include it in your employee handbook. 

Your travel policy should outline which situations result in compensable travel time (like attending conferences or visiting different job sites), as well as any exclusions where employees won't be compensated (like an employee's regular commute or traveling as a passenger on non-working days).

If you pay a different hourly rate for time spent traveling, make sure to include it in your policy. Then, have employees sign the policy to acknowledge they understand it and agree to its terms—and then add the signed document to their employee file.

Track Hours Traveled

As a small business owner, you need to track employee travel time to follow  labor laws  and make sure their paychecks are accurate. 

Though you can ask employees to record and document the time they spend traveling—which can help you make sure your records are accurate—the responsibility for doing so is ultimately on you.

Pay for or Reimburse Travel Expenses

The U.S. Department of Labor (DOL) doesn't require you to pay for your employee's travel expenses.

Still, if you're sending your employees out of town, you  should  pay for the cost of travel—like tickets and lodging. 

If you don't, your employees are almost guaranteed to get frustrated that they have to pay for expenses out of pocket—and that frustration could lead to issues with employee engagement and retention.

When writing your travel policy, outline which travel expenses your company covers. If you expect employees to front some or all of the travel expenses, detail your procedure for requesting reimbursement and how to track expenses (like mileage or airfare).

You might also want to provide some form of  per diem  or stipend that helps employees pay for small travel expenses, like food. 

This can either be an allowance per meal period (like $15 for breakfast, $20 for lunch, and $40 for dinner) or a specific amount that the employee can use throughout the trip (like $50 per day or $150 for the weekend). Have your employees save and submit their receipts to avoid taxation. You can also consider a company card to lessen the burden on your team's bank account.

Check With Your State's Laws

In addition to federal law, some state laws apply additional regulations to travel time. This means rules can vary based on the state you operate in. For example,  compensable work time  in California includes riding as a passenger in a vehicle when traveling for work.

But which set of employment laws should you follow? You should apply the set of rules that provide the highest payment to your employees. So, if your state regulations specify that certain activities qualify as compensable—even if the FLSA does not—you need to pay for time spent traveling.

(For guidance about your state's specific laws and guidelines, contact your  state's Department of Labor  and local  Wage and Hour Division .)

FAQs About Travel Time Pay for Hourly Employees

Do remote/hybrid workers qualify for travel pay.

A  remote or hybrid worker  qualifies for travel pay when you require them to travel to your place of business or another venue (like a conference hall, training facility, or client location) and they:

• Live far away from the regular worksite (requiring an overnight stay or significant travel time)
• Are only expected to work on-site by request or on a day they're not normally required to be on-site

However, remote/hybrid workers  aren't  entitled to travel pay when:

• Your policy specifies that both an employee's home/remote office and your office are considered primary work locations
• They are expected to work on-location on certain days
• The time spent traveling to the office is considered an employee's commute (even if they are a remote or hybrid worker)

Do employees who drive/travel as part of their job qualify for travel pay?

The  FLSA requires  you to pay employees their regular hourly wages when they are driving or traveling as part of their job responsibilities. For example, bus or delivery drivers should be paid their regular wages while on the job.

Compensating Your Employees for Traveling Doesn't Need to Be Difficult

Traveling for business can take a toll—both on the road and off. Paying travel time for hourly employees can incentivize them to hit the road when necessary and make up for the time they spend away from their families and lives. 

Once you've determined which employees qualify for travel time pay, implement a clear travel policy (that adheres to state and federal law) and use management tools (like  Hourly !) to maintain accurate records and compensate your employees for time spent traveling.

What Are the Overtime Laws in Texas?

2023 and 2024 Biweekly Payroll Calendar Templates

Hiring 1099 vs W-2 Employees: Which Is Better?

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A worker who travels from home to work and returns to his or her home at the end of the workday is engaged in ordinary home-to-work travel which is a normal incident of employment. Normal travel from home to work and return at the end of the workday is not work time. This is true whether the employee works at a fixed location or at a different location each day. For live-in workers, home-to-work travel that is typically unpaid does not apply in this case because the employee begins and ends his or her workday at the same home in which he or she resides.

Travel that is all in a day's work, however, is considered hours worked and must be paid.

Example : Barbara is a personal care aide providing assistance to Mr. Jones. Barbara drives him to the Post Office and grocery store during the workday. Barbara is working and the travel time must be paid. Travel away from the home is clearly work time when it cuts across the employee's workday. The employee is merely substituting travel for other duties. Thus, if an employee hired to provide home care services to an individual (consumer) accompanies that consumer on travel away from home, the employee must be paid for all time spent traveling during the employee's regular working hours. As an enforcement policy, WHD will not consider as work time the time the employee spends as a passenger on an airplane, train, boat, bus or automobile when in travel away from home outside of regular working hours. However, the employee must be paid for all hours engaged in work or "engaged to wait" while on travel. For example, an employee who is required to travel as a passenger with the consumer "as an assistant or helper" and is expected to perform services as needed is working even though traveling outside of the employee's regular work hours. However, periods where the employee is completely relieved from duty, which are long enough to enable him or her to use the time effectively for his or her own purposes, are not hours worked and need not be compensated.

Example : John is a personal attendant for Mrs. Brown, who lives in Atlanta. Mrs. Brown attends a conference in New York City and John accompanies her by plane. John normally works 8:00 am to 4:00 pm. Mrs. Brown's daughter takes her to the airport where they meet John for the flight at 6:00 pm. WHD will not consider the flight time as compensable hours because it is time spent in travel away from home outside of regular working hours as a passenger on an airplane if John is completely relieved from duty. If John provides assistance to Mrs. Brown while at the airport or during the flight or must be available to assist or help as needed, he is working and must be compensated for this time.

Direct care workers who are employed by a third-party employer : Such an employee who travels from home to work and returns to his or her home at the end of the workday is engaged in ordinary home-to-work travel that is not compensable work time. However, travel from job site to job site during the workday, such as travel between several clients during the workday, is compensable hours worked. The third-party employer is responsible for ensuring that travel time from job site to job site is paid.

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Travel time as hours of work, applicability.

This information applies to GS, FP, and FWS EXEMPT and NONEXEMPT employees.

When is Travel Compensable

Time in a travel status away from the official duty station is compensable for EXEMPT and NONEXEMPT employees when the travel is performed within the regularly scheduled administrative workweek, including regularly scheduled overtime. In addition, travel is compensable for both categories of employees for purposes of meeting the daily and weekly overtime standards when it:

• Involves the performance of work while traveling, (e.g., as a chauffeur or courier);
• Is incident to work performed while traveling (e.g., a courier's travel relative to the spot where further travel to deliver a diplomatic pouch would begin);
• Is carried out under such arduous and unusual conditions that the travel is inseparable from work; or
• Results from an event which could not be scheduled or controlled administratively, including travel by an employee to such an event and the employee's return from such an event to his or her official duty station.

For a NONEXEMPT employee, travel meeting the weekly overtime standard (but not the daily overtime standard) also includes:

• Travel as a passenger on an overnight assignment during hours on nonworkdays which correspond to regular working hours; and
• One-day travel as a passenger to and from a temporary duty station (not including travel between home and the employee's normal duty station).

Who Makes the Determination

Officials to whom authority has been delegated to authorize or approve travel on official business are responsible for determining whether travel outside the regularly scheduled workweek meets any of the conditions for hours of work.

How Much Travel Time is Creditable For Pay

When travel outside the normal workweek constitutes hours of work, the following rules will apply in determining the amount of time in a travel status that is deemed hours of work for premium pay:

When is an employee in travel status . An employee is in a travel status only for those hours actually traveling between the official duty station and the point of destination, or between two temporary duty points, and the usual waiting time which interrupts travel.

When traveling by common carrier . Time in a travel status begins with the scheduled time of departure from the common carrier terminal, and ends upon arrival at the common carrier terminal located at the destination. However, when the employee spends 1 hour or more in travel between the common carrier terminal and place of business or residence, then the entire time traveling between the carrier terminal and place of business or residence (that is actual time traveling, exclusive of waiting time at the terminal prior to the scheduled departure time) counts as hours of work.

Waiting time . Usual waiting time between segments of a trip or at common carrier terminals counts as worktime for premium pay (up to 3 hours in unusually adverse circumstances, e.g., holiday air traffic, severe weather) provided travel away from the duty station is compensable because it meets any of the conditions of this Section.

Authority to Order Noncompensable Travel

Congress has not provided a remedy whereby an EXEMPT employee who performs official but noncompensable hours of travel may be compensated (57 Comp. Gen. 43, 50, 1977). A manager does, however, have the authority to schedule official travel that is noncompensable. As a requirement of 5 CFR 610.123, the manager must record the reasons for ordering such travel in a memo to be filed with the employee's Time and Attendance Report (T&A). A copy of the memo must be given the employee if the employee requests it.

Work performed while traveling . In order to meet the intent of the law as defined in the majority of Comptroller General decisions, work performed while traveling must be work which is inherent in the employee's job and which can only be performed while traveling, e.g., chauffeuring, hurricane reconnaissance performed aboard a plane flying into the eye of the hurricane, etc. Discretionary work such as review of a scientific presentation by a scientist or treaty papers by a foreign service officer enroute to a meeting is work which could be performed in an office independently of travel and does not satisfy the definition of work while traveling and is, therefore, not compensable for purposes of overtime. (B-146288, January 3, 1975)

Work incident to work performed while traveling . Travel which is incident to work performed while traveling must also meet the definition of "work performed while traveling" above. Travel which is necessary to meet another mode of travel is compensable for overtime purposes if the traveler performs work while traveling which is an inherent part of the job and which could only be performed while traveling, for example, a motor vehicle operator who is ordered to travel by plane in order to take responsibility for a truck which he or she is then to deliver to its permanent location (57 Comp. Gen. 43 (1977), or a courier who travels to pick up and deliver a pouch (B-178458, dated June 22, 1973). Travel and incidental transport of files is not within the definition since the transportation of files is work not inherent in the job (B-181632, dated April 1, 1975).

Travel under arduous conditions . Arduous means more than the inconvenience associated with long travel delays, unbroken travel, unpleasant weather, or bad roads. Prolonged travel in heavy blowing snow which makes driving difficult but stops short of endangering the employee might be considered arduous. A distinction must be made between travel which is arduous and travel which is hazardous duty. Each case must be judged on its own merits (B-193623,

July 23, 1979).

Travel resulting from an event which could not be administratively scheduled or controlled . An event that cannot be administratively scheduled or controlled implies immediate official necessity for travel. If it is discretionary when the employee begins travel, not including the minimum necessary time to make travel arrangements, the notion of immediate necessity which is implied by an event that could not be scheduled or controlled is lacking and the intent of the law as defined by the General Accounting Office is not satisfied. Therefore, time spent in such travel would not be compensable for overtime purposes

(B-186005, August 31, 1976).

Within the agency's administrative control . Whether the scheduling or timing of the event that precipitates an employee's travel was within the administrative control of the agency is strictly interpreted in decisions of the Comptroller General (CG). Travel on overtime to and from a meeting arranged at the discretion of two Federal agencies is not compensable since agencies have it within their power to ensure that the employee travels during work time (B-146288, January 3, 1975 et alia).

For the same reason, travel to and from training which is conducted by the government, under government contract or by a private institution solely for the benefit* of the government is not compensable since the government has it within its power to ensure that the start and end times of such training allow the employee to travel on work time (B-190494, May 8, 1978; also, 66 CG 620, 1987).

*In William A. Lewis et al, 69 CG 545 (1990). The CG ruled travel on overtime to and from training that is given by a private institution is compensable because government cannot control the private institution or its scheduling of the course. The Lewis opinion further held that the notion of "immediate official necessity for travel" which prior CG decisions have held must be present in travel which responds to an event that is not schedulable or controllable was established by the start time of the class. To be present when the class began, the employees had to travel on Sunday.

NOTE : The regulations which govern training time which is compensable as overtime and travel to and from training are separate and distinct. The circumstances under which premium pay may be paid while an individual is in training are covered in the section titled Premium Pay and Training.

Meeting abroad - a matter of accommodation . An employee's claim for overtime compensation for travel overseas to be present at the opening of a conference with representatives of a foreign government was disallowed. Although the employee's agency indirectly scheduled the meeting through the USAID Mission, the Comptroller General ruled the lack of governmental control envisioned by law and regulation for travel on overtime to be deemed compensable was not present. (Gerald C. Holst, B-202694, January 4, 1982; and B-222700, dated October 17, 1986).

NOTE : The Lewis decision (see discussion above) precipitated a review of CG decisions with the result that government control of events was sufficient to validate all previous decisions except one: Gerald C. Holst, was overruled. In overruling the 1986 decision, the Comptroller General found the agency to lack control of the scheduling of the meeting to an appreciable degree. Further, the start time of the opening conference established the immediate official necessity for travel. Travel, was, therefore, compensable.

Failure to plan . An employee who travels outside his or her normal tour of duty to perform maintenance on equipment so that the equipment can perform necessary functions in accordance with operational deadlines is not performing compensable travel if the maintenance responds to gradual deterioration which could have been prevented if maintenance was scheduled on a timely basis (49 Comp. Gen. 209, 1969).

Two-day per diem rule . An employee may be required to travel on his or her own time if in order to allow the employee to travel during working hours, the agency would be required to pay two days or more per diem. However, the two-day per diem rule does not of itself support an entitlement to overtime compensation for the employee. To be compensable at the overtime rate, travel must respond to an event that could not be scheduled or controlled administratively and there must be an immediate official necessity for the travel to be performed outside the employee's regular duty hours (60 Comp. Gen. 681, 1981).

Return travel . When an employee performs compensable overtime by traveling to an event which could not be controlled or scheduled, he or she is automatically eligible for compensation for return travel to his or her duty station.

Disparity in hours of work means disparate overtime entitlement . Because FLSA provides two situations in which a NONEXEMPT employee, but not an EXEMPT employee, can be paid for travel on overtime hours, (specifically, during hours on nonworkdays which correspond to regular working hours and for one-day travel as a passenger to and from a temporary duty station), it is possible for a NONEXEMPT employee to be paid for travel when an EXEMPT employee in the same situation is ineligible for overtime pay.

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Compensatory Time Off for Travel - Questions & Answers to Fact Sheet

• Q1. What is compensatory time off for travel? View more A. Compensatory time off for travel is a separate form of compensatory time off that may be earned by an employee for time spent in a travel status away from the employee's official duty station when such time is not otherwise compensable.
• Q2. Are all employees covered by this provision? View more A. The compensatory time off provision applies to an "employee" as defined in 5 U.S.C. 5541(2) who is employed in an "Executive agency" as defined in 5 U.S.C. 105, without regard to whether the employee is exempt from or covered by the overtime pay provisions of the Fair Labor Standards Act of 1938, as amended. For example, this includes employees in senior-level (SL) and scientific or professional (ST) positions, but not members of the Senior Executive Service or Senior Foreign Service or Foreign Service officers. Effective April 27, 2008, prevailing rate (wage) employees are covered under the compensatory time off for travel provision. (See CPM 2008-04 .)
• Q3. Are intermittent employees eligible to earn compensatory time off for travel? View more A. No. Compensatory time off for travel may be used by an employee when the employee is granted time off from his or her scheduled tour of duty established for leave purposes. (See 5 CFR 550.1406(b).) Also see the definition of "scheduled tour of duty for leave purposes" in 5 CFR 550.1403. Employees who are on intermittent work schedules are not eligible to earn and use compensatory time off for travel because they do not have a scheduled tour of duty for leave purposes.
• Q4. What qualifies as travel for the purpose of this provision? View more A. To qualify for this purpose, travel must be officially authorized. In other words, travel must be for work purposes and must be approved by an authorized agency official or otherwise authorized under established agency policies. (Also see Q5.)
• Q5. May an employee earn compensatory time off when he or she travels in conjunction with the performance of union representational duties? View more A. No. The term "travel" is defined at 5 CFR 550.1403 to mean officially authorized travel—i.e., travel for work purposes approved by an authorized agency official or otherwise authorized under established agency policies. The definition specifically excludes time spent traveling in connection with union activities. The term "travel for work purposes" is intended to mean travel for agency-related work purposes. Thus, employees who travel in connection with union activities are not entitled to earn compensatory time off for travel because they are traveling for the benefit of the union, and not for agency-related work purposes.
• Q6. An employee receives compensatory time off for travel only for those hours spent in a travel status. What qualifies as time in a travel status? View more A. Travel status includes only the time actually spent traveling between the official duty station and a temporary duty station, or between two temporary duty stations, and the usual waiting time that precedes or interrupts such travel.
• Q7. Is travel in connection with a permanent change of station (PCS) creditable for compensatory time off for travel? View more A. Although PCS travel is officially authorized travel, it is not travel between an official duty station and a temporary duty station or between two temporary duty stations. Therefore, it is not considered time in a travel status for the purpose of earning compensatory time off for travel.
• Q8. What is meant by "usual waiting time"? View more A. Airline travelers generally are required to arrive at the airport at a designated pre-departure time (e.g., 1 or 2 hours before the scheduled departure, depending on whether the flight is domestic or international). Such waiting time at the airport is considered usual waiting time and is creditable time in a travel status. In addition, time spent at an intervening airport waiting for a connecting flight (e.g., 1 or 2 hours) also is creditable time in a travel status. In all cases, determinations regarding what is creditable as "usual waiting time" are within the sole and exclusive discretion of the employing agency.
• Q9. What if an employee experiences an "extended" waiting period? View more A. If an employee experiences an unusually long wait prior to his or her initial departure or between actual periods of travel during which the employee is free to rest, sleep, or otherwise use the time for his or her own purposes, the extended waiting time outside the employee's regular working hours is not creditable time in a travel status. An extended waiting period that occurs during an employee's regular working hours is compensable as part of the employee's regularly scheduled administrative workweek.
• Q10. Do meal periods count as time in a travel status? View more A. Meal periods during actual travel time or waiting time are not specifically excluded from creditable time in a travel status for the purpose of earning compensatory time off for travel. However, determinations regarding what is creditable as "usual waiting time" are within the sole and exclusive discretion of the employing agency.
• Q11. What happens once an employee reaches a temporary duty station? View more A. Time spent at a temporary duty station between arrival and departure is not creditable travel time for the purpose of earning compensatory time off for travel. Time in a travel status ends when the employee arrives at the temporary duty worksite or his or her lodging in the temporary duty station, wherever the employee arrives first. Time in a travel status resumes when an employee departs from the temporary duty worksite or his or her lodging in the temporary duty station, wherever the employee departs last.
• Q12. When is it appropriate for an agency to offset creditable time in a travel status by the amount of time the employee spends in normal commuting between home and work? View more A. If an employee travels directly between his or her home and a temporary duty station outside the limits of the employee's official duty station (e.g., driving to and from a 3-day conference), the agency must deduct the employee's normal home-to-work/work-to-home commuting time from the creditable travel time. The agency must also deduct an employee's normal commuting time from the creditable travel time if the employee is required—outside of regular working hours—to travel between home and a transportation terminal (e.g., an airport or train station) outside the limits of the employee's official duty station.
• Q13. What if an employee travels to a transportation terminal within the limits of his or her official duty station? View more A. An employee's time spent traveling outside of regular working hours to or from a transportation terminal within the limits of his or her official duty station is considered equivalent to commuting time and is not creditable time in a travel status for the purpose of earning compensatory time off for travel.
• Q14. What if an employee travels from a worksite to a transportation terminal? View more A. If an employee travels between a worksite and a transportation terminal, the travel time outside regular working hours is creditable as time in a travel status, and no commuting time offset applies. For example, after completing his or her workday, an employee may travel directly from the regular worksite to an airport to attend an out-of-town meeting the following morning. The travel time between the regular worksite and the airport is creditable as time in a travel status.
• Q15. What if an employee elects to travel at a time other than the time selected by the agency? View more A. When an employee travels at a time other than the time selected by the agency, the agency must determine the estimated amount of time in a travel status the employee would have had if the employee had traveled at the time selected by the agency. The agency must credit the employee with the lesser of (1) the estimated time in a travel status the employee would have had if the employee had traveled at the time selected by the agency, or (2) the employee's actual time in a travel status at a time other than that selected by the agency.
• Q16. How is an employee's travel time calculated for the purpose of earning compensatory time off for travel when the travel involves two or more time zones? View more A. When an employee's travel involves two or more time zones, the time zone from point of first departure must be used to determine how many hours the employee actually spent in a travel status for the purpose of accruing compensatory time off for travel. For example, if an employee travels from his official duty station in Washington, DC, to a temporary duty station in San Francisco, CA, the Washington, DC, time zone must be used to determine how many hours the employee spent in a travel status. However, on the return trip to Washington, DC, the time zone from San Francisco, CA, must be used to calculate how many hours the employee spent in a travel status.
• Q17. How is compensatory time off for travel earned and credited? View more A. Compensatory time off for travel is earned for qualifying time in a travel status. Agencies may authorize credit in increments of one-tenth of an hour (6 minutes) or one-quarter of an hour (15 minutes). Agencies must track and manage compensatory time off for travel separately from other forms of compensatory time off.
• Q18. Is there a limitation on the amount of compensatory time off for travel an employee may earn? View more A. No.
• Q19. How does an employee request credit for compensatory time off for travel? View more A. Agencies may establish procedures for requesting credit for compensatory time off for travel. An employee must comply with his or her agency's procedures for requesting credit of compensatory time off, and the employee must file a request for such credit within the time period established by the agency. An employee's request for credit of compensatory time off for travel may be denied if the request is not filed within the time period required by the agency.
• Q20. Is there a form employees must fill out for requests to earn or use compensatory time off for travel? View more A. There is not a Governmentwide form used for requests to earn or use compensatory time off for travel. However, an agency may choose to develop a form as part of its internal policies and procedures.
• Q21. How does an employee use accrued compensatory time off for travel? View more A. An employee must request permission from his or her supervisor to schedule the use of his or her accrued compensatory time off for travel in accordance with agency policies and procedures. Compensatory time off for travel may be used when the employee is granted time off from his or her scheduled tour of duty established for leave purposes. Employees must use accrued compensatory time off for travel in increments of one-tenth of an hour (6 minutes) or one-quarter of an hour (15 minutes).
• Q22. In what order should agencies charge compensatory time off for travel? View more A. Agencies must charge compensatory time off for travel in the chronological order in which it was earned, with compensatory time off for travel earned first being charged first.
• Q23. How long does an employee have to use accrued compensatory time off for travel? View more A. An employee must use his or her accrued compensatory time off for travel by the end of the 26th pay period after the pay period during which it was earned or the employee must forfeit such compensatory time off, except in certain circumstances. (See Q24 and Q25 for exceptions.)
• Q24. What if an employee is unable to use his or her accrued compensatory time off for travel because of uniformed service or an on-the-job injury with entitlement to injury compensation? View more A. Unused compensatory time off for travel will be held in abeyance for an employee who separates, or is placed in a leave without pay status, and later returns following (1) separation or leave without pay to perform service in the uniformed services (as defined in 38 U.S.C. 4303 and 5 CFR 353.102) and a return to service through the exercise of a reemployment right or (2) separation or leave without pay due to an on-the-job injury with entitlement to injury compensation under 5 U.S.C. chapter 81. The employee must use all of the compensatory time off for travel held in abeyance by the end of the 26th pay period following the pay period in which the employee returns to duty, or such compensatory time off for travel will be forfeited.
• Q25. What if an employee is unable to use his or her accrued compensatory time off for travel because of an exigency of the service beyond the employee's control? View more A. If an employee fails to use his or her accrued compensatory time off for travel before the end of the 26th pay period after the pay period during which it was earned due to an exigency of the service beyond the employee's control, the head of an agency, at his or her sole and exclusive discretion, may extend the time limit for up to an additional 26 pay periods.
• Q26. May unused compensatory time off for travel be restored if an employee does not use it by the end of the 26th pay period after the pay period during which it was earned? View more A. Except in certain circumstances (see Q24 and Q25), any compensatory time off for travel not used by the end of the 26th pay period after the pay period during which it was earned must be forfeited.
• Q27. What happens to an employee's unused compensatory time off for travel upon separation from Federal service? View more A. Except in certain circumstances (see Q24), an employee must forfeit all unused compensatory time off for travel upon separation from Federal service.
• Q28. May an employee receive a lump-sum payment for accrued compensatory time off for travel upon separation from an agency? View more A. No. The law prohibits payment for unused compensatory time off for travel under any circumstances.
• Q29. What happens to an employee's accrued compensatory time off for travel upon transfer to another agency? View more A. When an employee voluntarily transfers to another agency (including a promotion or change to lower grade action), the employee must forfeit all of his or her unused compensatory time off for travel.
• Q30. What happens to an employee's accrued compensatory time off for travel when the employee moves to a position that is not covered by the regulations in 5 CFR part 550, subpart N? View more A. When an employee moves to a position in an agency not covered by the compensatory time off for travel provisions (e.g., the United States Postal Service), the employee must forfeit all of his or her unused compensatory time off for travel. However, the gaining agency may use its own legal authority to give the employee credit for such compensatory time off.
• Q31. Is compensatory time off for travel considered in applying the premium pay and aggregate pay caps? View more A. No. Compensatory time off for travel may not be considered in applying the biweekly or annual premium pay limitations established under 5 U.S.C. 5547 or the aggregate limitation on pay established under 5 U.S.C. 5307.
• Q32. When are criminal investigators who receive availability pay precluded from earning compensatory time off for travel? View more A. Compensatory time off for travel is earned only for hours not otherwise compensable. The term "compensable" is defined at 5 CFR 550.1403 to include any hours of a type creditable under other compensation provisions, even if there are compensation caps limiting the payment of premium pay for those hours (e.g., the 25 percent cap on availability pay and the biweekly premium pay cap). For availability pay recipients, this means hours of travel are not creditable as time in a travel status for compensatory time off purposes if the hours are (1) compensated by basic pay, (2) regularly scheduled overtime hours creditable under 5 U.S.C. 5542, or (3) "unscheduled duty hours" as described in 5 CFR 550.182(a), (c), and (d).
• Q33. What constitutes "unscheduled duty hours" as described in 5 CFR 550.182(a), (c), and (d)? View more A. Under the availability pay regulations, unscheduled duty hours include (1) all irregular overtime hours—i.e., overtime work not scheduled in advance of the employee's administrative workweek, (2) the first 2 overtime hours on any day containing part of the employee's basic 40-hour workweek, without regard to whether the hours are unscheduled or regularly scheduled, and (3) any approved nonwork availability hours. However, special agents in the Diplomatic Security Service of the Department of State may count only hours actually worked as unscheduled duty hours.
• Q34. Why are criminal investigators who receive availability pay precluded from earning compensatory time off when they travel during unscheduled duty hours? View more A. The purpose of availability pay is to ensure the availability of criminal investigators (and certain similar law enforcement employees) for unscheduled duty in excess of a 40-hour workweek based on the needs of the employing agency. Availability pay compensates an employee for all unscheduled duty hours. Compensatory time off for travel is earned only for hours not otherwise compensable. Thus, availability pay recipients may not earn compensatory time off for travel during unscheduled duty hours because the employees are entitled to availability pay for those hours.

A. When an employee who receives availability pay is required to travel on a non-workday or on a regular workday (during hours that exceed the employee's basic 8-hour workday), and the travel does not meet one of the four criteria in 5 U.S.C. 5542(b)(2)(B) and 5 CFR 550.112(g)(2), the travel time is not compensable as overtime hours of work under regular overtime or availability pay. Thus, the employee may earn compensatory time off for such travel, subject to the exclusion specified in 5 CFR 550.1404(b)(2) and the requirements in 5 CFR 550.1404(c),(d), and (e).

Under the provisions in 5 U.S.C. 5542(b)(2)(B) and 5 CFR 550.112(g)(2), travel time is compensable as overtime hours of work if the travel is away from the employee's official duty station and—

(i) involves the performance of work while traveling, (ii) is incident to travel that involves the performance of work while traveling, (iii) is carried out under arduous conditions, or (iv) results from an event which could not be scheduled or controlled administratively.

The phrase "an event which could not be scheduled or controlled administratively" refers to the ability of an agency in the Executive Branch of the United States Government to control the scheduling of an event which necessitates an employee's travel. If the employing agency or another Executive Branch agency has any control over the scheduling of the event, including by means of approval of a contract for it, then the event is administratively controllable, and the travel to and from the event cannot be credited as overtime hours of work.

For example, an interagency conference sponsored by the Department of Justice would be considered a joint endeavor of the participating Executive Branch agencies and within their administrative control. Under these circumstances, the travel time outside an employee's regular working hours is not compensable as overtime hours of work under regular overtime or availability pay. Therefore, the employee may earn compensatory time off for such travel, subject to the exclusion specified in 5 CFR 550.1404(b)(2) and the requirements in 5 CFR 550.1404(c), (d), and (e).

• Q36. If an employee is required to travel on a Federal holiday (or an "in lieu of" holiday), is the employee entitled to receive compensatory time off for travel? View more A. Although most employees do not receive holiday premium pay for time spent traveling on a holiday (or an "in lieu of" holiday), an employee continues to be entitled to pay for the holiday in the same manner as if the travel were not required. Thus, an employee may not earn compensatory time off for travel during basic (non-overtime) holiday hours because the employee is entitled to his or her rate of basic pay for those hours. Compensatory time off for travel may be earned by an employee only for time spent in a travel status away from the employee's official duty station when such time is not otherwise compensable.
• Q37. If an employee's regularly scheduled tour of duty is Sunday through Thursday and the employee is required to travel on a Sunday during regular working hours, is the employee entitled to earn compensatory time off for travel? View more A. No. Compensatory time off for travel may be earned by an employee only for time spent in a travel status away from the employee's official duty station when such time is not otherwise compensable. Thus, an employee may not earn compensatory time off for travel for traveling on a workday during regular working hours because the employee is receiving his or her rate of basic pay for those hours.
• Q38. May an agency change an employee's work schedule for travel purposes? View more A. An agency may not adjust the regularly scheduled administrative workweek that normally applies to an employee (part-time or full-time) solely for the purpose of including planned travel time not otherwise considered compensable hours of work. However, an employee is entitled to earn compensatory time off for travel for time spent in a travel status when such time is not otherwise compensable.
• Q39. Is time spent traveling creditable as credit hours for an employee who is authorized to earn credit hours under an alternative work schedule? View more A. Credit hours are hours an employee elects to work, with supervisory approval, in excess of the employee's basic work requirement under a flexible work schedule. Under certain conditions, an agency may permit an employee to earn credit hours by performing productive and essential work while in a travel status. See OPM's fact sheet on credit hours  for the conditions that must be met. If those conditions are met and the employee does earn credit hours for travel, the time spent traveling would be compensable and the employee would not be eligible to earn compensatory time off for travel. If the conditions are not met, the employee would be eligible to earn compensatory time off for travel.
• Q40. May an agency restore an employee's forfeited "use-or-lose" annual leave because the employee elected to use earned compensatory time off for travel instead of using his or her excess annual leave? View more A. Section 6304(d) of title 5, United States Code, prescribes the conditions under which an employee's forfeited annual leave may be restored to an employee. (See fact sheet on restoration of annual leave .) There is no legal authority to restore an employee's forfeited annual leave because the employee elected to use earned compensatory time off for travel instead of using his or her excess annual leave.

A. No. Compensatory time off for travel may be earned by an employee only for time spent in a travel status away from the employee's official duty station when such time is not otherwise compensable. The term "compensable" is defined at 5 CFR 550.1403 to make clear what periods of time are "not otherwise compensable" and thus potentially creditable for the purpose of earning compensatory time off for travel. Time is considered compensable if the time is creditable as hours of work for the purpose of determining a specific pay entitlement (e.g., overtime pay for travel meeting one of the four criteria in 5 CFR 550.112(g)(2)) even when the time may not actually generate additional compensation because of applicable pay limitations (e.g., biweekly premium pay cap). The capped premium pay is considered complete compensation for all hours of work creditable under the premium pay provisions.

In other words, even though an employee may not receive overtime pay for all of his or her travel hours because of the biweekly premium pay cap, all of the travel time is still considered to be compensable under 5 CFR 550.112(g)(2). Under these circumstances, the employee has been compensated fully under the law for all of the travel hours and the employee may not earn compensatory time off for any portion of such travel not generating additional compensation because of the biweekly cap on premium pay.

• Q42. May an employee who receives administratively uncontrollable overtime (AUO) pay under 5 U.S.C. 5545(c)(2) earn compensatory time off for travel? View more A. If such employee's travel time is not compensable under 5 CFR 550.112(g) or 5 CFR 551.422, as applicable, and meets the requirements in 5 CFR part 550, subpart N, the employee is eligible to earn compensatory time off for travel for time spent in a travel status.
• Q43. If a part-time employee's regularly scheduled tour of duty is Monday through Friday, 8:00 a.m. to 2:30 p.m., and the employee is required to travel on a Friday from 2:30 p.m. to 4:30 p.m., is the employee entitled to earn compensatory time off for travel for those 2 hours? View more A. It depends. If the travel qualifies as compensable hours of work under 5 U.S.C. 5542(b)(2)(B) and 5 CFR 550.112(g)(2)—i.e., the travel involves or is incident to the performance of actual work, is carried out under arduous and unusual conditions, or results from an event which could not be scheduled or controlled administratively—the employee may not be credited with compensatory time off for travel hours. (Such travel time outside a part-time employee's scheduled tour of duty, but not in excess of 8 hours in a day or 40 hours in a week, would be non-overtime hours of work compensated at the employee's rate of basic pay.) If the travel time does not qualify as compensable hours of work and meets the other requirements in 5 CFR part 550, subpart N, the part-time employee would be entitled to earn compensatory time off for those 2 hours. We note travel time is always compensable hours of work if it falls within an employee's regularly scheduled administrative workweek. (See 5 U.S.C. 5542(b)(2)(A) and 5 CFR 550.112(g)(1).) For a part-time employee, the regularly scheduled administrative workweek is defined in 5 CFR 550.103 as the officially prescribed days and hours within an administrative workweek during which the employee was scheduled to work in advance of the workweek. An agency may not adjust the regularly scheduled administrative workweek normally applied to an employee (part-time or full-time) solely for the purpose of including planned travel time otherwise not considered compensable hours of work.
• Q44. Does an upgrade in travel accommodations impact an employee's entitlement to compensatory time off for travel? View more A. Allowing an employee to upgrade his or her travel accommodations (e.g., to business class) does not eliminate his or her eligibility to earn compensatory time off for travel.

If someone travels for their job - Working time rules

• Understanding the Working Time Regulations
• The 48-hour weekly maximum
• Being on call
• Night workers

If someone travels for their job

• Jobs with different rules
• Agreeing a change – relevant agreements

In some cases, travel time to and from work counts as working time.

If an employee has a fixed place of work

If an employee has a fixed place of work (such as an office they go to every day), their regular travel time to and from work does not usually count as working time.

If an employer wants to count this travel time as working time, they can.

Travel time while at work will usually count as working time, for example when travelling:

• from one client to the next
• from an office to a meeting elsewhere

Find out about the maximum hours an employee can work in a week

If the employee has no fixed place of work

Some jobs have no fixed place of work. These are often jobs where the employee spends a lot of time visiting customers or clients. People who do this work are sometimes known as 'peripatetic workers'. 

These types of jobs can include:

• care workers
• plumbers and other tradespeople
• teachers who work at different schools over the working day
• travelling salespeople

Travel between home and work is likely to count as working time for peripatetic workers. This is because during this time, the person is classed as doing work for their employer – for example, the employer may change or add tasks.

Pay when travel time counts as working time

When travel time counts as working time, the pay an employee gets depends on the terms of the employment contract. 

When calculating pay the employer must follow the law on the National Minimum Wage. It includes different rules on how working time affects minimum wage calculations.

• use the minimum wage calculator on GOV.UK
• find out more about how minimum wage is calculated on GOV.UK

If you like, you can tell us more about what was useful on this page. We cannot reply – so do not include any personal details, for example your email address or phone number. If you have any questions about your individual circumstances, you can contact the Acas helpline .

How To Ask For 6 Weeks Time Off Work To Travel

Asking for vacation time is everyone’s right. You have worked hard, and you’ve earned some time off.

For those living in Europe or Australia, it’s not such a daunting task asking an employer for time off, but here in the U.S., people often don’t take their vacation days for fear of losing their jobs, or fear of looking like they don’t care about their job or that they will be replaced.

Asking for time off for six weeks can often go one of two ways, depending on your employer and their flexible mindset.

But you don’t have to give up you job for a life of travel and there is no shame in wanting to keep your job to pay off some bills, and also want to take an extended period of time to travel.

You only live once.

If you’re feeling some trepidation about asking your employer for time off to travel, then here’s some steps you can take to approach the subject and get a WIN-WIN for all parties…

How To Ask Your Employer For 6 Weeks Off To Travel

1. build up trust with your employer.

You will be more successful getting time off if you prove yourself to be a trustworthy, valuable employee before you ask.

I am lucky that in my particular line of work (bookkeeper) I have a lot of flexibility, and I’ve also built up a trust with my employer for 4.5 years, which had helped my cause.

My employer knows me well as a person, and knows whether I am reliable or not.

You might be worried about your employer saying no to your request, but they are worried you might not come back to your job, causing them stress and financial burden in finding a replacement for you.

Don’t forget, the hiring process takes time, resources and finance to do, so they only want to do it once to find a temp for you.

You need to first have a reputation of being a loyal, hardworking, and an invaluable employee. You need to have a good rapport with your boss, so you can be sure your job is there when you return.

2. Give them plenty of notice

Scott was a key employee at his job, and felt it would be tough for his office to get by without him, unless they hired a temp.

Hiring a temp last minute would be close to impossible, since it would take weeks to train somebody and they might not be able to cover all the jobs in his position.

If you have a job that requires someone to cover for you while you take time off, give plenty of notice. I would say about 4-6 months for most employers is average for six weeks or more time off.

3. Understand what your contract says

Most contracts will have your vacation days allocated, and it might even say something that says you can only have two weeks off at a time.

Most employers will have a contract renewal phase, or have a clause that allows you to have a contract break.

You can always approach the subject of having a “contract break” when your contract comes to an end, and restarting it in six weeks time.

Make sure you read the paperwork you have signed to see what you have allocated and what loop holes you can find.

It’s going to be a hard “no” from your employer, if you try to ask for something outside of your agreed contract.

4. Opt to travel in your slow season

Every industry has a slow season, usually around Thanksgiving and Christmas (unless you’re in retail) when people are thinking more about the holidays and spending time with family.

It might be that January is your slow month.

Whatever industry you’re in, try to organize a trip for a time when your absence is less of a burden on your employer.

5. Catch your boss in a good mood

This may sound like an obvious piece of advice, but you want to ask your employer when they’re in a good mood, for obvious reasons.

You don’t want to pour petrol on the fire, by delivering the news that they may be facing with a man down for six weeks.

Generally speaking, early morning on a Monday or Tuesday is a good time to ask, because there’s less likelihood of something annoying them before they come to the office.

End of the day on a Friday is not a good time. They are tired from the week, they want to go home, they may be stressed – you know your boss, you know their mood.

Use your best judgement on when the best time to ask is.

Tips for Asking Your Boss For Time Off

Well, these are some tips that worked best for us:

Ask in a way that is nonthreatening. I think it’s pretty obvious that you don’t want to say … “If you don’t let me have this time off, I’m going to quit.” Even if that really IS your backup plan.

Here is what we said to our employers:

“My job is very important to me. I don’t want to jeopardize my position in this company. This is something I have been wanting to do for years, and I don’t want to miss out on a once in a lifetime opportunity .”

If you start with this approach, you are showing your employer that you really do care about their company. If you feel comfortable with it, you can add that you are willing to spend some unpaid time training your temporary replacement.

If your employer does agree to hiring a temp while you are gone, it would be wise to make that transition as easy as possible for your employer.

I would suggest organizing a binder of step by step instructions of your daily responsibilities. It’s very likely that your temporary replacement won’t remember everything, and you don’t want to get constant calls or emails while you are on your trip.

I would say too that after you go, you should plan to continue to work there for at least 6 months to a year, out of respect for your boss.

If your plan is to quit right away after you get back, then what would be the point of asking to save your job?

You may also like these posts for further work travel inspiration:

• The Rise of Paycations: Tips for Balancing Work + Wanderlust
• Work and Travel Abroad the Easy Way with Global Work & Travel
• Things To Think About Before You Quit Your Job To Travel
• Common Reasons Why Some People Don’t Travel

Final Thoughts

Even though my boss is very lenient, I still get nervous when it comes time to ask for time off.

Fortunately, my boss is understanding, and assures me that my job would still be there when I got back.

If taking an extended break from your job in order to travel is important to you, then there are always ways of making your dreams a reality .

At the end of the day, if you work for an employer who would laugh at your dreams, and doesn’t care about your happiness, then why are you working there?

You first have to give respect to your employer by being a dependable worker. After you have proven yourself, if you don’t get the respect you deserve in return, there is nothing wrong with walking away.

As with most things in life… it doesn’t hurt to ask . And like us, you may be pleasantly surprised with the results.

Author Bio: Christy is the owner of the travel blog, Ordinary Traveler , which aims to inspire others to take life by the reins and fulfill their dreams of travel, without giving up their day job. You can follow their journey at Ordinary Traveler and visit their Facebook page .

Endless summer? A vacationer's guide to the best days to take off to maximize PTO for 2024

Don't let the summer drift away. get the most out of your vacation days using this tiktoker personality's plan to extend your consecutive days off.

Summer is just around the corner, and you may already be dreaming of mai tais in Miami. Or maybe you need a staycation to recharge after far too many days in front of a computer?

Whatever the case, don't be like 46% of Americans who failed to use all of their paid time off, according to a 2023  Pew Research Center survey. Instead, do the opposite to maximize your time off.

Department managers might not like this topic, but employees who take time off are more productive and earn more:

◾ An Ernst & Young internal study found that for every 10 hours of vacation an employee took, that worker's year-end performance ratings improved by 8%. 

◾ People who take vacations have a 6.5% higher chance of getting a raise or promotion versus those who leave 11 or more days of paid time off on the table, according to the Harvard Business Review .

With Memorial Day just around the corner and the glorious feeling of a three-day weekend, why not make it four?

How to maximize consecutive days off

USA TODAY adapted TikTok personality, John Liang's video , with some modifications, to create this handy days-off-maximizing calendar. And yes, we are aware that weekends are already the time most are awarded off. However, in this example which assumes you get federal holidays off, you could get 38 days off – in groupings of four to nine consecutive days (counting weekends) while only burning 14 vacation days.

Obviously, this example can be modified, extended, or shortened to suit your needs. "My biggest piece of advice is to try to get these requests in early," said Liang in the posted video.

The same concept can be used in 2025. The list for 2025 federal holidays can be found here .

Google Workspace for work/life balance: out of office, working hours, scheduled send

Modified on: Fri, May 10, 2024 10:34 AM

Setting "out of office" in Google Calendar allows your colleagues to be informed of your personal and other leave before they hit send in Gmail (e.g. they see a yellow notification in the Gmail compose window) and they can choose to schedule their email messages to be delivered when you are back in the office. By doing so, they can be mindful of your digital wellbeing and can help to avoid the focus-pulling of alerts and pings one typically receives throughout a work day. Follow the below instructions to set up your own Out of Office settings in Google Calendar. Note,  Faculty and staff may also refer to HR's  PTO Toolkit for Leaders and Teams  for useful information.

Setting a Vacation Message in Gmail

To set a vacation message in Gmail, follow these steps:

Open Gmail on your computer.

In the top right corner, click the  Settings  gear icon.

In the  Quick settings  panel, click  See all settings .

Scroll down to the  Vacation responder  section (under the General tab).

Click the “ Vacation responder on”  box.

Choose the dates as needed ( First day  and optionally, the  Last day ).

In the  Subject  field, enter the subject of your vacation message.

In the  Message  field, enter the body of your vacation message.

Click  Save changes .

Your vacation message will now be sent automatically to anyone who sends you an email while you are away.

Enabling Working Hours in Google Calendar

To enhance your availability management, please remember to set up working hours in Google Calendar in conjunction with setting up an out-of-office message in Gmail (see above) and Calendar (see below).

To do this:

Open Google Calendar on your computer.

In the top right corner, click the settings gear icon >  Settings .

In the left panel, select  Working hours & location .

Specify your working days and hours.

If applicable, provide your work location. Note that you can subsequently modify the working location details for each day directly in your calendar.

Click  Save .

Using the Out of Office Event Type in Google Calendar

The Out of Office event type in Google Calendar allows you to easily set your availability and notify others when you are away from work. This can be useful for vacations, sick days, conference travel or any other time when you will be unable to respond to emails or attend meetings. 

To create an Out of Office event, follow these steps:

In the top left corner, click the  Create  button.

Select  Out of Office . Type the event title (e.g.  Out of office ). If you are on business travel (e.g.  conference travel), you can also specify additional details (e.g.  Out of office - attending the Workday Rising conference ).  

In the  Start time  and  End time  fields, you can select the dates and times when you'll be away. You have the option to use an  All-day  event, or specify a specific time range (for example, 8:30 AM - 5 PM). If you specify a time range, ensure that your working hours above are set accurately. The event time should encompass your designated working hours (otherwise, the yellow notification that indicates your unavailability to someone  composing  an email or chat message will not function properly). 

Please ensure the visibility of your message remains as the default,  Public .

Your Out of Office event will now be visible to others on your calendar. When someone tries to schedule a meeting with you during your Out of Office period, they will see a message that you are unavailable. When someone is writing an email to you, they'll see a notification indicating that you're out of the office. In this case, they can choose to schedule the email delivery for when you return. Similarly, for Google Chat, a notification is displayed while someone is writing a message.

To edit or delete an Out of Office event, simply click on it in your calendar and make the necessary changes.

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News releases

May 13, 2024

Latest news releases

40th Avenue West bridge over I-35 in Duluth work to start May 15

DULUTH, Minn. – The Minnesota Department of Transportation will start repair work underneath the 40th Avenue West bridge on I-35 in Duluth on Wednesday, May 15. Motorists travelling northbound can expect lane closures between 6:30 a.m. and 6:30 p.m. daily. Work is expected to last for 10 days.  This work is to repair damage from a truck hitting the underside of the bridge. The bridge will remain closed and detoured until after an assessment of the repairs has been made.

For more information on projects in northeast Minnesota, follow us on Facebook at https://facebook.com/groups/MnDOTnortheast and Twitter at @mndotnortheast . For real-time traffic and travel information in Minnesota, visit www.511mn.org .

A travel planner shares the 10 biggest mistakes people make while booking all-inclusive vacations

• As a travel planner, I regularly stay at all-inclusive resorts and book luxury trips for my clients.
• The vacations can be daunting and complicated to book, and many people make mistakes along the way.
• Booking the cheapest room , requesting an ocean view, and always bringing kids isn't the way to go.

As a travel planner at Marvelous Mouse Travels , one of my areas of expertise is booking all-inclusive vacations.

The luxury trips can be complex to book, so it's easy to get tripped up if you're new to them. And if you're spending upwards of $3,000 for a weeklong getaway for two, you want to ensure you're getting your money's worth.

Here are the biggest mistakes people make while booking all-inclusive vacations .

Jumping into internet searches before thinking about what you want

When choosing an all-inclusive resort , it's important to consider your dream vacation before you even start looking online. Determining a trip bucket list will greatly help to narrow down your search.

I encourage clients to think about things like their budget, nonnegotiable amenities, ideal locations, flight accessibility, desired room features, and resort size.

Booking the cheapest room at the cheapest resort

In all-inclusive travel, you truly get what you pay for.

I recommend focusing searches on properties with at least a 4.5 rating. Value properties often struggle to provide quality food options, comfortable accommodations, and adequate service.

Although entry-level rooms are the least expensive, booking them can also come at a price.

The cheapest rooms can have views of the parking lot or construction sites. Or they're located on the ground floor, which can get musty if you're in a humid, tropical location.

You can often upgrade to a better room for a minimal extra cost, and I think it's more than worth it. If you're really on a strict budget, shorten your trip by a day or two to allow for a higher-quality experience.

Taking your kids along every time

There are many great kid-friendly, all-inclusive resorts, but taking an adults-only trip is so much fun.

Grab your friends, family, or significant others to rewind for a few days without the kids.

On a recent trip to Le Blanc Spa Resort in Cancún, my husband and I appreciated the time we spent reconnecting, unwinding, and unplugging from work and family responsibilities.

Forgetting to research the food

One of the best parts of an all-inclusive vacation is enjoying the all-you-can-eat cuisine and top-shelf drink selections.

Spending up to a week at a luxury resort with mediocre food can be an unenjoyable experience. When reading reviews, p ay close attention to comments about the food quality.

I love the food and drinks at Palace, Sandals, and Beaches resorts and often recommend them to my clients.

Completely ruling out hurricane season

Booking a trip to the Caribbean or Mexico in summer and fall ( hurricane season ) carries some risk, but prices are usually significantly lower than at other times of the year.

The weather can be gorgeous, and there's no guarantee your trip will be impacted by bad weather. If you're concerned, definitely keep an eye on the weather and add on travel insurance while you're booking.

My husband and I honeymooned in the Caribbean in the fall , and the weather was some of the best I have ever had on a vacation.

Booking an ocean-view room

One of the biggest disappointments I hear from clients is that their view didn't meet their expectations.

Some resorts are more liberal with their categorization of partial-ocean-view and ocean-view rooms — maybe you can see a sliver of blue through the trees if you crane your neck.

If you want to see the beautiful blue of the sea from your balcony, you need to book an oceanfront room.

Limiting your search to tropical destinations

Many popular all-inclusive resorts are in tropical locations , but there are also some great options in places like Canada, Europe, and Japan.

Club Med offers all-inclusive resorts worldwide. One of its newest offerings is Club Med Québec Charlevoix , which offers an all-inclusive ski experience in the winter and an adventure experience in the summer.

Trusting your friend's recommendations implicitly

Your friend might have impeccable taste, but that doesn't mean their favorite resort meets your style or needs.

One of my clients might love a resort, but another may not enjoy the experience at all. Finding the resort that's right for you is a very personal process.

Not booking with a travel planner

Sure, I'm a little biased, but hear me out: Choosing the right destinations and resorts for your all-inclusive vacation can be daunting. In Mexico alone, there are hundreds of lodgings to choose from.

Most travel planners offer complimentary services (we get commissions from hotels and other bookings), which can greatly reduce the headache of planning your trip.

I always look for the best pricing and make sure to support my clients before, during, and after their vacations so they can relax.

As part of being an agent, I also visit resorts to vet them for my clients. Reading reviews online can be helpful, but they can also be confusing, so I like to be able to make personal recommendations.

• Main content

First-timer’s guide to Arches National Park

May 12, 2024 • 9 min read

Arrive early to beat the crowds at Double Arch within the Windows area of Arches National Park © alacatr / Getty Images

Since time immemorial, Mother Nature has been hard at work in Arches National Park , famous for its namesake rock formations that splash soaring arcs of red-orange sandstone against the bright blue sky of Utah . True to its name, Arches has the highest concentration of natural stone arches of anywhere on Earth, from the graceful 306ft-long Landscape Arch to tucked-away Delicate Arch, a Utah icon so photo-worthy that it’s emblazoned on the state’s license plates.

One of Utah’s "Mighty 5" national parks , Arches is a world of geological wonders, and its giant rock fins, precariously balanced rocks and iconic formations draw in hundreds of thousands of visitors every year. Here’s what you need to know to plan an awesome trip to Arches National Park.

When should I go to Arches National Park?

Weather-wise, the best time to visit Arches National Park is in April, May, September or October, but these months are also some of the busiest. The number of park visitors soars around public holidays (Memorial Day at the end of May, Labor Day in early September) and in the summer months of June to August when kids are out of school.

Arches National Park typically brings in the most visitors in May, but if you can contend with freezing and potentially snowy weather, January sees way fewer arch-gawkers. In fact, January 2023 had 143% fewer visitors than May of that year, according to National Park Service statistics.

In 2022, Arches National Park implemented a timed entry system to manage the number of visitors during peak times. From April 1 through October 31 between 7am and 4pm daily, travelers must have a timed entry ticket to get inside the park. Read more on Arches’ timed entry below.

While visiting Arches National Park in summer is popular, be aware that daytime temperatures are searingly hot, and the red-rock desert landscape provides precious little shade. The high temperature in July can hit 100°F (38°C) – certainly not a time to hike to totally exposed Delicate Arch, especially if you have little ones in tow.

How much time should I spend at Arches National Park?

If you don’t have much time, you can see the highlights of Arches National Park in half a day. If you can manage it, though, you should stay for at least a few days longer to add in some of Utah’s best hikes and other activities around the gateway town of Moab . Another national park, Canyonlands , awaits just across the highway.

The only paved road in Arches National Park winds 18 miles from the visitor center to a final loop at Devils Garden before doubling back. If you have limited time at Arches, set off on this scenic drive, stopping at all the roadside viewpoints and trailheads for short hikes that you can fit in. Some of the best pit stops are Balanced Rock, a 3600-ton boulder as big as a naval destroyer that teeters atop a spindly pedestal; The Windows, to scramble below the tallest arch in the park; and Lower Delicate Arch Viewpoint, where you can take a 100ft, no-elevation-change trail to see the most famous formation in the park from a distance.

With more time, tackle the longer trails in Arches, such as Devils Garden, Delicate Arch and Fiery Furnace, if you manage to score a permit . Don’t forget that the arches don’t end at the park boundaries – Moab and its stunning red rock surroundings have tons to do , from quieter hikes to whitewater rafting, rock climbing and canyoneering.

Is it easy to get to and around Arches National Park?

Yes, but you need a car to get the most out of a visit to Arches National Park . The distances between viewpoints and trailheads are vast, and the park does not have a shuttle system or public transport. Parking can be tricky at popular trailheads, and you might have to wait for a spot to open up at busy times.

Some companies in Moab run bus tours through Arches, showing you around the national park in their vehicles.

The small Canyonlands Field Airport, 18 miles north of Moab, has flights to Denver and Salt Lake City, though most visitors fly into these larger airports and then drive to Arches National Park. For a super scenic arrival, take Amtrak’s cross-country California Zephyr train , which stops in Green River, north of Moab or Rocky Mountaineer’s Rockies To The Red Rocks service between Denver and Moab.

Have wheels and want to see more of Utah? Check out these top road trips . 

Top things to see and do 

Many of Arches’ main sights are close to paved roads, so a scenic drive through the heart of the park is a must, and it makes the spectacular scenery accessible to all.

Delicate Arch is the most popular hike in the park, and it’s worth the sweat equity it takes to reach the stunning conclusion: the "cowboy chaps" hidden around a bend, not visible for most of the journey.

The Windows area has more (and more accessible) arches if you’re not up for a steep hike. The easy one-mile loop trail gently climbs to three massive photogenic arches, and it’s hard to grasp the immensity of these gigantic marvels until you’re beside them. Don’t miss the "bonus arch" accessible from the same parking lot: Double Arch is the tallest in the park at 112ft (34m).

The narrow sandstone maze of Fiery Furnace, named for its spectacular rock formations that glow red and orange in the sunset, is one of the most adventurous hikes in the park. Permits are required because of the advanced level of navigation and fitness needed. Online maps and GPS do not work well when you’re sandwiched within the high slot canyon walls, and some sections require jumping across ledges and shimmying through crevices.

Permits allow you to join a ranger-led tour or set out on your own self-guided adventure, and it’s recommended that first-timers hike with a ranger. Buy Fiery Furnace permits on recreation.gov a week in advance, but be quick – they sell out within minutes.

If you're traveling in Utah with kids, we have you covered with  the best things to do on a family trip. 

My favorite thing to do at Arches National Park

For the sheer number and variety of arches, Devils Garden is my favorite thing to do in Arches National Park. Within just a few minutes of departing from the parking lot, you meet Tunnel Arch and Pine Tree Arch. Landscape Arch, the longest in North America, is a short distance beyond that.

After Landscape Arch, the Devils Garden Trail becomes much more difficult, requiring scrambling and route-finding. If you’re up for an adventure, it’s worth continuing on for even more arches and a 150ft rock column called Dark Angel. The crowds drop off significantly, and when you sit down for a snack, you might even get an arch all to yourself.

If you have the navigational know-how, take the Primitive Trail back to the trailhead. This route is marked by cairns, but it's helpful to have a map pre-downloaded. The Primitive Trail wiggles through rock fins, scrambles up and down steep slopes and drop-offs and crosses a pool that could be filled with water at certain times of the year. Hopping around and scooting down the rocks makes Devils Garden feel like a jungle gym, and it always gives me that sense of pure childlike joy.

How much money do I need for Arches National Park?

The standard entrance pass for Arches National Park costs $30 per vehicle, and it’s valid for seven days. If you’re visiting more national parks on a road trip through Utah and beyond, it’s worth buying the America the Beautiful pass for $80. The America the Beautiful pass is valid for a year at all national parks and federal recreation land across the country for one vehicle or four per-person entry fees – arguably one of the best travel deals available.

There’s only one place to stay inside Arches National Park: Devils Garden Campground ($25 per site per night).

Do you need timed entry tickets to visit Arches National Park?

If you're planning to visit Arches National Park between 7am and 4pm from April through October, you must reserve an hour-long entry window on recreation.gov . During this time, Arches sees a huge influx of visitors, and to reduce crowding, visitors are required to get a timed entry ticket, which costs $2 and does not include the park entry fee.

You do not need a permit to visit outside of these times. For example, if you want to go to Arches National Park in May but don’t have a timed entry ticket, you can enter the park before 7am or after 4pm (but make sure you get there early enough – a line of cars still forms in the morning). The National Park Service website has a helpful Timed Entry FAQ for Arches National Park.

What is the closest city to Arches National Park?

Moab , Utah, is the closest city to Arches National Park, and its northern tip is just three miles from the Arches Visitor Center. Moab’s Main St (Hwy 191) is lined with hotels, restaurants, gas stations and shops and has everything you need to stock up for your trip. Arches National Park does not have anywhere to dine inside the park boundaries.

Save this guide to the best things to do near Moab .

Where’s the best place to stay near Arches National Park?

Arches National Park has one campground within the park boundaries: Devils Garden Campground . Sites sell out months in advance, so get booking if you’re set on staying there. Campsites run by the Bureau of Land Management (BLM) are scattered along the Colorado River and elsewhere among the red rocks. First-come, first-served Goose Island Campground is closest to the Arches National Park entrance.

Moab has tons of hotels, and Field Station is one of my favorite spots in town. The exterior gives Motel 6 vibes, but inside, a hip millennial minimalist design takes over. The hotel hosts cool events and has a merch-filled lobby with a coffee shop. Further south and off Moab’s main strip, Red Moon Lodge is a peaceful sustainability-minded stay with organic breakfasts and welcoming hosts. Closer to nature but further from the park, ULUM Moab opened in 2023 and set up secluded luxury glamping tents with views of Looking Glass Arch. It offers free yoga sessions, evening campfire s’mores and sound-bath meditations.

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For Mormon Missionaries, Some ‘Big, Big Changes’

The church has loosened its strict rules for those evangelizing. And many members of Gen-Z are loving it.

Andres Gonzalez stands in front of a statue of Jesus Christ in Los Angeles as another missionary, Alec Crawley, films him for a video for social media. Credit... Isadora Kosofsky for The New York Times

Supported by

By Lauren Jackson

Lauren attended church in London, Los Angeles and Paris and spoke with current and former missionaries to report this story.

• May 10, 2024

Andres Gonzalez, 19, stands on the balcony of his Los Angeles apartment, his hands in his suit pockets. It is his first week as a missionary, but today, instead of approaching people on the street, he is shooting a video that he will later post to social media.

After about a dozen takes, he is successful. “Hello! If you would like to learn more about Jesus Christ,” he says to the camera in Spanish, “contact me.”

Mr. Gonzalez is the image of the modern missionary for the Church of Jesus Christ of Latter-day Saints, which has changed many of its practices — from how missionaries preach to how they dress.

The faith, long known for sending tens of thousands of neatly and formally dressed young people across the globe each year to preach door to door, is encouraging new missionaries to spread the gospel on social media and, for some, with acts of community service closer to home.

As a church leader, Dieter F. Uchtdorf, put it, missionaries should feel comfortable sharing their faith in “ normal and natural ways .”

In the last few years, the church has also changed some rules for missionaries themselves — loosening restrictions on dress codes ( women can wear pants ) and how often they can call family members back home ( once a week , not just on Christmas and Mother’s Day).

To outsiders, the adjustments may seem small. But to missionaries who adhere to strict rules while on assignment, the shifts are dramatic.

“We’ve seen a lot of big, big changes,” Jensen Diederich, 23, said. He served his mission in Peru and said it was “monumental” when the church allowed him to call home weekly, instead of just twice a year.

The church believes missionary work is essential for the world’s salvation — that people must be baptized in the faith to get to the highest level of heaven after they die. Missionary work also helps increase the church’s membership, and it deepens many young members’ faith. Many missionaries begin their assignments just after they leave home. Instead of partying on a college campus, they commit themselves to the religion and develop habits that can last a lifetime.

One of those members was Senator Mitt Romney of Utah, who was a missionary in France in the 1960s. He has said the isolation of his mission allowed him to examine his faith without distraction . When asked about the changes, he said, “For young people of my generation, I think the separation from family and friends served us well.”

But he understands times have changed. “With today’s youth in near constant contact with one another, maintaining greater connection during a mission fits their life experience,” he added.

Many young church members say the new rules have made missionary service more attractive and realistic.

Kate Kennington, a 19-year-old with a mission assignment to London, said finding people online and messaging them is a more successful way of approaching potential converts. “It’s how I would want to be contacted,” she said.

“Knocking on doors and approaching people on the street are no longer seen as useful as they once were because of shifts in American culture,” said Matthew Bowman, a professor of religion and history at Claremont Graduate University who holds the chair of Mormon studies. He is also a church member.

For decades, missionaries’ clean-cut suits were signs of prosperity, Mr. Bowman said, and an effective way of appealing to converts. But they now feel “outdated.”

Many of the changes, especially the push to evangelize on social media, were fueled by the pandemic, which shut down in-person church gatherings and forced Latter-day Saints and Jehovah’s Witnesses to find alternatives to door-to-door preaching.

The missionaries use their phones to film videos of themselves promoting the church or sharing messages of faith. In one video , a missionary raps about his faith. In another , two missionaries throw a football and a Frisbee through an obstacle course in a church gym — an object lesson meant to visualize how Jesus Christ can help people overcome challenges.

So far, the changes appear to be working: In the last three years, as pandemic restrictions lifted and young members responded to an appeal from the church’s top leader for them to serve, the number of full-time proselytizing missionaries has risen by around 25 percent , according to church data. At the end of last year, the church had about 72,000 full-time missionaries serving around the world.

The church has just under 17.3 million members globally but has seen growth slow. From 1988 to 1989, during a surge in growth when the church expanded into West Africa , the church grew by about 9 percent . Last year, the church grew by about 1.5 percent .

A tradition of travel

Missionary work is a rite of passage for Latter-day Saints — and has been since the church’s founding in 1830.

The church’s missionaries have traveled the world, growing their faith from a fledgling start-up in upstate New York to a global religion that brings in billions of dollars in revenue .

Church leaders say it is men’s responsibility to become missionaries for two years starting at age 18. Missionary work is optional for women, who serve for 18 months. The church has historically encouraged women to focus on marriage and motherhood. But since 2012, when the church lowered the age women could become missionaries to 19 from 21, more women have been going .

Missionaries leave their families and friends, learn new languages and spend the first years of their adulthood spreading the gospel of Jesus Christ.

While on a mission, they cannot date and must follow the religion’s ban on premarital sex, drinking, smoking, coffee and caffeinated tea. Communication with friends and family back home is restricted. They commit to stay focused on their work, and their proximity to their missionary partner creates a sense of accountability that keeps most from breaking the rules.

Until recently, the experience of young missionaries was similar to that of their parents. They first attended a missionary training center — a religious boot camp of sorts — before then traveling to their missions.

Most missionaries now start their training online at home , where the transition is less jarring. They can adapt to a mission schedule with their family’s support. Being home is also an opportunity for new missionaries to evangelize in their community.

“I’ve had friends who aren’t members of the church,” Tanner Bird, a 19-year-old missionary in Brazil who did part of his training at home in Houston. “And I just get super, super excited and talk to them about the gospel.”

Once deployed, men in some areas are allowed to wear blue shirts and go without ties , while women can wear wrinkle-resistant dress pants in “conservative colors.” Most missionaries now have smartphones and call their families weekly.

Some traditions remain: Young missionaries still do not get to pick their destinations. Many teenagers throw parties to open their assignments, reading their “call letter” aloud for the first time in front of family and friends. Others film elaborate announcement videos — including on ice skates . Some serve close to home (there are 10 missions in Utah). Others go as far as Tahiti or Tokyo.

Mr. Gonzalez, the missionary in Los Angeles, said he first imagined going on a mission when he was a child in Venezuela. His parents, who converted to the faith, often had young missionaries over for meals. After the church helped the family settle in Utah, he said serving as a missionary was part of his “American dream.”

Every morning, he wakes up at 6:30 a.m., the set time for many missionaries, with his “companion,” an assigned missionary partner. They are mandated to “never be alone,” with few exceptions, and each day follow a missionary schedule .

On Facebook, they contact people they have met, including those they have approached on the street in downtown Los Angeles. They also search groups for people who may be open to their message and post videos to generate interest in their faith. They keep track of potential converts’ progress, including lessons they teach. Every Monday, Mr. Gonzalez calls his parents.

Calls are also an opportunity for him to receive support. “It’s a little bit hard,” Mr. Gonzalez said of his mission work, describing people in downtown Los Angeles as “busy.” Still, he remains hopeful: “Some of them, they really are ready. They make time, even just like five minutes.”

The missionary experience is not for everyone. Some people feel isolated, find it difficult to adapt to a location, or struggle with the rules or the pressure to keep their commitment. Some people do leave early; the church does not comment on those who do.

Alex McAlpin, a 23-year-old who went on a mission to Denver, almost did not put in a missionary application. Before her mission, she attended Pepperdine University, where she wrestled with some aspects of church doctrine and history.

Then the church made its dress code change, allowing women to wear pants in 2018.

“That was the first day of my life that I thought maybe I would go” on a mission, Ms. McAlpin said. She saw the new dress code and the church’s other mission changes as a sign the church was evolving and listening to its younger members, many of whom hope their church will modernize in larger ways. “I wanted to be a part of the change.”

Lauren Jackson is an associate editor and writer for The Morning , The Times’s flagship daily newsletter. More about Lauren Jackson

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