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What to do if Safari keeps crashing

safari webpage keeps crashing

Does Safari keep crashing on your Mac, iPhone or iPad? Is Safari running so slowly on your Mac that you can’t use it properly? Is Safari just closing on your iPad without warning?

In this feature we’re going to look at what to do when Apple’s Safari web browser isn’t working properly.

There are a few reasons why Safari might be crashing:

There might be something going on in the background of the website you are visiting (or one you have opening another tab).

You might be running an older version of the software with an issue that has since been fixed.

A webpage might be using a plug-in, an extension or other software that has a problem.

Your Mac might be running low on memory or storage space.

There are a few other things that could be causing issues. We’ll look at each below and explain how you can fix, or avoid the problem.

See also: How to use the Safari web browser on the Mac and How to speed up Safari

The first thing to check is how many tabs you have open in Safari. Including any sites you might have ‘Pinned’ in Safari on your Mac.

If you are anything like us, you open new tabs in Safari (Command+T on the Mac, or + on iOS) without closing the one you have stopped using (after all you might need to return to it). Should content of one of these tabs continue to run in the background, then it might be causing an issue.

Each tab or Safari window takes up a little space in memory. Have too many tabs open and Safari starts fighting for resources with other apps, and it ends up running far more slowly than it should.

This is more likely to be a problem on the Mac than the iPad or iPhone, but it’s still worth following the advice below on an iOS device.

How to close multiple tabs in Safari on the Mac

  • Hold down the Option/Alt key and click on File.
  • Choose: Close Other Tab (if you don’t press Option/Alt you will only see Close This Tab.

Every page other than the one you are looking at will be closed.

Close multiple Safari windows on the Mac

If you tend to open many windows while you are using Safari:

  • Click on File
  • Close All Windows

How to close multiple tabs in Safari on iPad/iPhone

Multiple tabs open on your iPhone or iPad? While this shouldn’t cause issues in the same way it might on the Mac, because the tabs you aren’t using will be suspended (they can still be active on a Mac, playing video for example), you may still benefit from closing them all down (least of all because it gets very difficult to find the tab you opened yesterday if you still have tabs open from this time last year).

  • To close all your Tabs by tap and hold on the tab icon in the bottom right.
  • A sheet will open with the options: Close All [Number] Tabs, Close This Tab, New Private Tab, New Tab.
  • Tap on Close All [Number] Tabs.

Close tabs safari iphone

Check what’s responsible

Check what's responsible

You could also look to Activity Monitor to see if a particular site is being singled out for taking up a lot of resources.

  • Open Activity Monitor.
  • Click on Memory.
  • Sort by Memory to see what is using up the most of your RAM.
  • You can select that site in Activity Monitor and then click on the X to close that process.

The benefit of this method is that you can close the page that is causing the problem and keep other pages open.

Update software

Update software

Apple regularly updates Safari to address security concerns, so it may be that you are experiencing problems that have been corrected by an update (or problems caused by a software update).

You could start by checking what version of Safari you are running.

  • In the Safari menu on your Mac, click on Safari.
  • Click About Safari.
  • A box will pop up that states the version of Safari you are running.

However, your Mac should update Safari automatically whenever Apple releases an update to Safari, because Safari comes as part of macOS. So your version of Safari should be up-to-date as long as your MacOS is…

To check to see if there is an update to macOS you need to follow these steps:

If you are running Mojave:

  • Open System Preferences.
  • Click on Software Update.
  • Your Mac will check for updates before comfirming if your Mac is, or isn’t, up to date. If you need to run an update do so as this may fix any issues you are experiencing.

If you are running High Sierra or older:

  • Click on the Apple logo in the right corner of your Mac screen.
  • Choose Software Update.

It’s the same on an iOS device. The update to Safari will come as part of the operating system update.

To check if iOS needs to be updated:

  • Tap on Settings.
  • Software Update.

Note that sometimes it’s a software update that causes the issues you are experiencing.

For example, back in January 2016, many iOS and Mac users found that their Safari browser would crash every time they tried to tap the URL bar or open a new tab. The Safari app would close, forcing them to launch it again, only for the issue to reoccur.

The problem was reportedly caused by Apple’s Safari Suggestions, the feature that offers up automatically completed URLs as you type in the URL bar.

By the end of January 2016 Apple had apparently fixed the problem with an update, but it seems that for a few months that year Safari continued to be plagued by the issue on and off.

Clear website data and cache

Clear website data and cache

When you visit a web page in Safari it stores a copy of it in a cache. This copy enables it to load the web page faster next time you visit.

Sometimes the web will start to behave oddly if something goes wrong with the cache. Perhaps Facebook seems stuck on what it was displaying yesterday evening, for example.

The best way to fix this is to clear the cache.

How to clear Safari cache on a Mac

You can start by getting rid of all your website data, including your web browsing history.

  • Click Safari in the menu at the top of the screen.
  • Choose Clear History. In older versions of Safari this listed and Website Data as well, but in new versions Website Data is automatically cleared as well (unless you press Option/Alt in which case you see the option to keep Website history). 
  • This will actually clear data on all your devices that are logged on to the same iCloud account, so your Mac, iPad and iPhone can be done at the same time. Choose from the last hour, today, today and yesterday, and all history.
  • Make your choice (we recommend All History) and click on Clear History.

That clears your history, but if you want to clear your cache specifically, follow these steps:

  • Click on Safari > Preferences.
  • Click on Privacy.
  • Click on Manage Website Data.
  • Selecting the Privacy icon and clicking the ‘Manage Website Data…’ button.
  • You can delete all cookies and cache by clicking the Remove All button.

The problem with doing this is your Mac will ‘forget’ the autocomplete information you are probably used to it filling in, such as passwords and login details.

Another way to clear your cache is to use the Safari Developer menu to just clear the cache, leaving cookies and other info alone. We have more information about how to clear Safari cache here .

How to clear Safari cache on an iPhone/iPad

You can also clear your Safari cache on your iPhone of iPad. As with the Mac, we’ll start off by clearing your history and website data – which includes the cache. Here’s how to do that:

  • Find Safari (in the list with Passwords & Accounts at the top).
  • Scroll down to Clear Website and History data and tap on that.

That will clear all your history, cookies and other browsing data. Luckily it won’t change your AutoFill information.

It’s not possible to clear only the Safari cache on iPad or iPhone as you can on a Mac.

Remove Flash

Remove Flash

Flash is software used to play video and other interactive content. Many websites switched to HTML 5 some years back because it is less problematic. We think you’ll be happier if you get rid of Flash.

Here’s how to uninstall Flash Player .

If you need Flash for some reason – you may see a Missing Plug-In alert, make sure you have an up to date version and make sure you get it from Adobe . One of the favourite disguises of malware is as a Flash update.

Turn off extensions

Turn off extensions

Extensions (often called plug-ins on other browsers) provide additional functionality to Safari, but they can cause problems.

  • Choose Safari > Preferences > Extensions to see all the extensions on your system.
  • Deselect any extensions you don’t want to run, or even better, uninstall them.

Older versions of Safari had the option to turn off extensions. This setting is no longer available in Safari.

If Safari works better with all extensions turned off, you could go through your extensions one at a time to find out which one is causing problems. Use the check-box next to each extension and turn them all off. Then turn them on one at a time to see which one is problematic, and leave that one set Off until an update is provided.

There are dozens of extensions available for Safari. Read more about the new Extensions for Safari here. 

Turn off Virus scanners

Turn off Virus scanners

Virus scanners pay close attention to Safari, because it’s the Mac’s main portal to the internet. It should allow you to get on fine, but if you have a virus scanner try turning it off to see if that helps. If that helps try switching to a different virus program.

Use Reader mode

Use Reader mode

If you find Safari isn’t working for just one website, you could try viewing it in Reader mode.

  • Click on the icon that looks like a cluster lines on the left of the url/search bar.
  • This will open a Reader view of the webpage, removing some of the things that could be causing problems for you, such as adverts.

You can choose for that website to always divert to Reader view.

Just right click on the Reader icon and choose Use Reader Automatically on [website name].

We have more information about using Reader view here .

Delete preferences

Delete preferences

If you’ve tried everything else and Safari still doesn’t work you can delete the preferences from your Home/Library folder.

  • Quit Safari and choose File > Go To Folder in Finder.
  • Enter ~/Library/Safari/ into the Go To Folder Window (don’t miss the tilde ‘~’ at the start) and click Go. This opens your preferences folder.
  • Drag everything in this folder to Trash and restart Safari.

When you restart Safari it will recreate these files as if you have just performed a clean installation.

How to use the Safari web browser on the Mac

Use another browser

Use another browser

Alternatively, try using a different browser. Some websites, especially old sites, struggle with providing support for a variety of browsers. Read our article that evaluates the best Safari alternatives here: Best Mac Browsers and the same for iPhone .

Get more RAM or clear some space

Get more RAM or clear some space

It might not be Safari’s fault. If your Mac (or iOS device) is running out of storage space, or you are low on RAM it might be causing problems for any apps you are running.

You could look into making more space on your Mac – more info here .

Of you could try and free up some RAM . Or Install more RAM in your Mac .

We also have how to clear cache and free up RAM on an iPhone here.

How-To Geek

How to fix "this webpage was reloaded because a problem occurred" on a mac.

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You can overclock your gpu vram, but do you really get a performance boost, i bet you didn't know about these cool google easter eggs, quick links, what causes this error, possible fixes for "this webpage was reloaded...", always keep another browser handy.

Safari is a solid browser choice for Mac users because it's optimized to run well on Apple hardware and sip as little power as possible. That doesn't mean it's perfect, however, and web pages will crash from time to time.

So, what can you do about a problem web page?

This error can be caused by a number of issues, and it's hard to diagnose the exact cause. The most common causes are web pages that use significant resources, pages that consume a lot of physical memory, or incompatibilities with the current version of Safari you are running.

Often these errors occur sporadically, never to return again. The problem is worse when a particular website constantly causes the error to appear, which can result in Safari refusing to render it at all and showing an "a problem repeatedly occurred" error.

If the website in question is particularly demanding, users of older machines with limited resources may be more likely to encounter it. Due to the way Safari monitors how websites use your resources, it's not unusual to see the error even on new machines either.

You can always check your memory or CPU usage using Activity Monitor (search Spotlight or find it under Applications > Utilities) on the CPU and Memory tabs. Safari splits websites into separate processes, so if resources are to blame you should be able to tell here.

Related: How to See Which Program Is Using All Your CPU on Mac

The first thing you should check is that Safari is updated to the latest version under System Preferences > Software Update. Simply having the latest update for your version of macOS may not be enough, and you might need to upgrade your Mac to the latest version of macOS  to get the latest version of Safari.

Once you've determined your browser is up to date, consider what elements on the page may be causing the error. For example, if the website has a lot of rotating advertisements, JavaScript could be to blame. You might also have a cached version of the website causing problems.

These sorts of problems can be diagnosed using settings only available in Safari's Develop menu. To enable the menu, click on "Safari" in the top-left corner of the screen then choose Preferences followed by the Advanced tab. Enable "Show Develop menu in menu bar" and return to the webpage in question.

You can now use the Develop > Empty Caches menu bar option to delete any saved data causing an issue and try again. If JavaScript is to blame, you can disable it under Develop > Disable JavaScript.

Be aware that changing settings in the Develop menu may cause websites not to work properly. We recommend changing any settings back to default values when you're done using the problem website.

You can also try disabling any Safari plugins you have running or removing Safari extensions, too. As a last resort, enable "Block All Cookies" under Safari > Preferences > Privacy (but make sure you enable this setting again when finished so that other webpages function correctly).

It's not unusual to find out nothing you do will help, and that a certain website or web app is not compatible with Safari. The easiest fix in this instance is to simply use another browser like Google Chrome or Mozilla Firefox .

It's always a good idea to have another browser (or two) installed so that you have something to fall back on if you encounter problems with Safari. Broadly speaking though, Mac users should stick to Safari for its unbeatable speed and power efficiency.

Related: Why You Should Use Multiple Web Browsers

Safari Keeps Crashing on Mac? 5 Ways to Fix It

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Safari is the go-to browser for almost all Mac users. It works well and is faster than other browsers due to its integration with macOS.

But just like any other browser, Safari is prone to error, too. It often tends to freeze or crash, sometimes getting stuck on the dreaded spinning beach ball and displaying the "Safari quit unexpectedly" error.

In some cases, Safari will cause your entire Mac to stop responding, leaving you no choice but to restart your system. Don't fret, though, because Safari crashing is pretty common among Mac users, and there are many fixes for it.

Why Does Safari Keep Crashing on Your Mac?

Safari constantly crashing can ruin your browsing experience. Here are some reasons why it might be happening:

  • You have too many tabs open, and they're putting a strain on the CPU. Although Safari indeed uses less memory than Chrome and other browsers, opening too many tabs will still cause it to crash sometimes, especially if you have other resource-intensive applications running simultaneously.
  • You're using a browser extension that's causing Safari to crash.
  • You're using an older version of macOS and Safari. Safari updates itself when you update macOS. So, if you haven't updated your Mac in a long time, it could be why the browser is acting up.

5 Potential Fixes When Safari Keeps Crashing on Your Mac

Here are five things you can do if Safari keeps crashing on your Mac despite restarting and closing other tasks:

1. Force Quit Safari

Force quitting Safari is the first thing you should do if it stops working. First, try closing Safari by pressing Command+Q or by clicking on Safari in the menu bar and selecting Quit Safari from the drop-down menu.

If you can't click on anything, you'll have to minimize Safari and open the "Force Quit Applications" window. To do that, click on the Apple logo in the menu bar and choose Force Quit in the drop-down menu.

Select Safari in the list of applications and click on Force Quit .

2. Clear Cache Files

Cache files are temporarily stored files meant to speed up web pages, but too many cache files can actually slow down your browser and cause it to crash. That's why it's essential to clear cache files from Safari regularly.

Clearing cache is one of the many ways to reset Safari to default settings on your Mac . To delete cache files, click on Develop in the menu bar, and select Empty Caches .

If you don't see the Develop menu in the menu bar, you'll have to activate it by going to Safari > Preferences and then checking the "Show Develop menu in menu bar" option in the Advanced tab.

3. Delete Website Data

You can select which websites to delete, but since there will be so many, it'll be easier to just delete all of them.

To delete website data, click on Safari in the menu bar and select Preferences . Go to the Privacy tab and click on Manage Website Data . Click on Remove All and now relaunch Safari to see if crashes again.

4. Delete Browser Extensions

Browser extensions are useful tools, but sometimes they can negatively affect your browser's speed because some of them consume an excessive amount of memory. It's best to delete extensions that you don't use frequently.

To delete extensions, go to Safari > Preferences and click on the Extensions tab. Uncheck the boxes next to any extension you don't want to use. Remember that this only disables the extension. To completely remove it, click on Uninstall under the extension's name.

5. Update macOS​

One of the ways you can fix high CPU usage on macOS is by updating your Mac. Apple frequently releases macOS updates that contain fixes for bugs and glitches.

So, if none of the solutions above work for you, then you should check if any software updates are available for your Mac. Click on the Apple logo in the menu bar and go to System Preferences .

Click on Software Updates and if you see any updates there, click on Restart Now to start installing it.

Enjoy a Stable Safari on Your Mac

No one likes a slow browser. Safari is one of the fastest browsers, but it's susceptible to problems, too. It often crashes, which can make anyone's browsing experience unpleasant. You can fix it by performing certain actions, such as clearing the cache and resetting it.

If nothing else works, you should check if you have any pending macOS updates. Safari crashing isn't a major issue, and with a few tweaks here and there, you should be able to improve your browsing experience.

  • Safari Browser
  • Troubleshooting

Fix: Safari Keeps Crashing on Mac in 11 Ways

Nick deCourville

Do you find that Safari keeps locking up on your Mac? While annoying, it can be a simple problem to solve. From browser extensions to a built-in ad blocker and superb privacy options, there are a lot of reasons to use Safari. However, there can be times when the browser acts up. Keep reading to find out what to do if Safari keeps crashing on your Mac.

Why Is Safari Locking Up?

While it can be easy for a user to assume that some form of virus or malware is causing the issue, it may be something far more simple. For example, common reasons such as software plugins, extensions, corrupt installation files, or even a website that contains poor coding can all cause Safari to lock up and crash. 

Fortunately, many of these problems are rather easy to fix, so long as you know the right solution. 

How to Stop Safari From Crashing

1. force quit and restart safari.

One of the first things a user can try is force quitting Safari and restarting it. Usually when there’s an issue with any program, a simple restart can help with specific problems. 

Time needed:  1 minute

Here’s how to Force Quit an app on your Mac:

Force Quit Safari Safari Crashing Mac

2. Restart the Mac

Another thing a user should try before diving into the nitty-gritty is simply restarting their device. Much like force quitting and restarting Safari, performing a restart can rid the browser of any small bugs that might be causing technical issues. This quick solution can potentially alleviate Apple Safari of any small issues or bugs. Simply go to Apple > Restart from the menu bar to restart your device. 

3. Update macOS and Safari

Updating macOS and Safari may also be a good idea for users. In addition to potentially solving any issues a user may be experiencing with Safari, it’s generally a good idea to check for a device update on your Mac, as it can greatly increase your chances of avoiding major issues. Updates to an operating system also provide critical security patches, as well as other things that help protect your machine. You can always check for macOS updates by going to Settings > General > Software Update and see if an update is available. 

safari webpage keeps crashing

Even better, updating macOS ensures that Safari is also up to date. 

4. Create a New User Profile

When it comes to simple solutions, a user may need to create a new Safari profile to prevent future crashes. Seeing an introduction in macOS Sonoma, profiles allow users to have a browsing history that’s unique to them. There are rare occurrences when a specific problem is tied to a user’s profile, meaning creating a new one could easily solve a specific issue. 

To create a new profile in Safari on Mac, simply follow these steps:

  • Open Safari, and then go to Safari in the menu bar.
  • Select Settings .
  • Go to the Profiles tab and select New Profile .
  • Fill out the relevant information and click Create Profile . 

5. Boot Your Mac into Safe Mode

If you need to get an idea of why Safari might be crashing, booting into Safe Mode may help illuminate your problems. Safe Mode helps stop login items and startup items from loading and opening automatically. It also disables certain fonts and deletes certain cache files. If you’re having issues with Apple Safari crashing, seeing if it operates in Safe Mode can help diagnose your problems. 

You will need to know if you are running an Intel processor or Apple silicon. You can check this from the menu bar by going to Apple > About This Mac and checking your processor information. 

For Apple silicon:

  • Shut down your Mac by going to Apple > Shut Down . Wait for the Mac to shut down entirely.
  • Press and hold the power button on your Mac. Hold it until you see a Loading startup options message.
  • Select your drive volume.
  • Then, press and hold the Shift key. Click Continue in Safe Mode . Your computer will then restart automatically and you should see the words Safe Mode in the menu bar. 

For Intel-based Macs:

  • Restart your Mac or turn it on. Then, immediately press and hold the Shift key. Hold it until you see a login window.
  • Log in to your device.
  • You should see Safe Mode in the menu bar, though you may also be asked to log in twice. 

If Safari is operating normally while in Safe Mode, it may be third-party software, extensions or certain startup files causing issues.

6. Delete Safari Cache Files

It’s also a good idea to delete Safari cache files. Whenever you visit a website for the first time, your browser downloads the data from the website, making the site load faster the next time you visit it. While this can be extremely helpful for casual internet browsing, users can amass a large cache over time. In essence, it’s possible that your cache is causing issues with Safari, or it’s even possible you may have collected something dubious from your cache. 

To delete your cache in Safari, we recommend two methods. Firstly, you can simply open the browser and go to  History > Clear History from the menu bar. Click the pop-up menu, and then choose how far back you would like to go. In this instance, I would suggest deleting everything, though be warned this may make webpages load slower until you download certain cache files again. 

Clear All History Safari Crashing Mac

The second method, which is also the easiest, is a powerful cleaning tool like Intego Washing Machine that will erase all cache and other clogging files from your device while optimizing its performance in real time.

➡️ Get Intego Washing Machine

7. Delete All Website Data

If none of the above solutions are providing an answer to your Safari woes, it may be time to consider deleting all of your website data from Safari. Items such as cookies and other data may potentially be causing problems with Safari, causing it to crash. Fortunately, deleting all website data from Safari isn’t too much of a hassle, though users may need to log back into certain websites. 

  • Open Safari on your Mac. Then go to  Safari > Settings .
  • Tap  Privacy.

safari webpage keeps crashing

8. Disable Safari Extensions

Users may also want to consider disabling any extensions they are running with Safari. This includes third party extensions. As you can turn off one or multiple extensions, it may be wise to disable all extensions, and then bring them back to your browser one by one to see if there is one causing particular issues. Users may want to delete any extensions they do not recognize. Outdated extensions or problematic extensions may be causing issues as well. 

To disable third-party extensions or any extensions, follow these steps: 

  • From the Safari app, go to Safari > Settings (or Preferences ).
  • Click  Extensions from the list of options.

Deselect Safari Extensions Safari Crashing Mac

  • To uninstall an extension, click on it and then click the  Uninstall button. 

9. Reset PRAM or NVRAM 

Users who are experiencing problems with Safari may also want to reset their NVRAM or PRAM. These sections of memory help store certain settings, and these settings may have an impact on your browser and its performance. Fortunately, we have a rather extensive guide on how to reset your NVRAM/PRAM as well as your SMC . If you are having issues with Safari and none of the above options work, check out our article to see if this provides a solution. 

10. Run Disk Utility 

Another option users have is running Disk Utility. An incredibly useful app that comes baked directly into macOS, users can run this program to check for any errors on their drive. It can be especially useful in situations such as these when an app is misbehaving or crashing. Even better, using Disk Utility is rather straightforward, and can help repair your startup disk. In this instance, users will be taking advantage of the First Aid option for their disks. Remember that Disk Utility can be found in Finder by going to Applications > Utilities. 

  • Open the Disk Utility app.
  • Select your primary drive. It will likely be named Macintosh HD . 

Run First Aid Disk Utility Safari Crashing Mac

  • A pop-up will notify you that the app is about to check the disk for errors and repair them if necessary. Select Run . 
  • Wait for Disk Utility to finish. 

11. Use Apple Diagnostics to Check for Hardware Issues

While this is more of a last resort, it may be hardware problems causing Safari to crash. Though this hopefully isn’t the case for users, it may be a possibility that a hardware problem may be causing issues with Safari. Fortunately, there is a way to inspect and test your hardware, thanks to Apple Diagnostics. I’ve personally written a guide about how to test your Mac using Apple Diagnostics , and I would suggest giving it a read if this is a route you are considering taking. 

If there are issues with your hardware, or if you have tried all of these methods and none seem to work, it may be time to talk to Apple Support . 

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safari webpage keeps crashing

If Safari won't open a page or work as expected on your Mac

If Safari won't load a web page, stops responding, closes unexpectedly or otherwise isn't working as expected, these solutions may help.

These solutions are for issues that can affect Safari on Mac, including issues such as these:

A web page is blank, won't load all of its content or otherwise isn't working as expected.

You can't sign in to a web page, despite using the correct sign-in information.

A web page asks you to remove or reset cookies.

Safari slows down, stops responding or closes unexpectedly.

Reload the page

From the menu bar in Safari, choose View > Reload Page. Or press Command-R.

If Safari won't reload the page, close Safari, then try again. If Safari won't close, you can press Option-Command-Esc to force Safari to close .

If Safari automatically reopens unwanted pages, close Safari, then press and hold the Shift key while opening Safari. Find out how to control which windows Safari automatically reopens .

Install software updates and restart

Update macOS , which can include updates for Safari. If your Mac didn't restart automatically, choose Apple menu  > Restart. Some important background updates only take effect after restarting.

Check Safari extensions

If you've installed any Safari extensions, turn the extensions off. From the menu bar in Safari, choose Safari > Settings (or Preferences). Click Extensions, then untick each extension to turn it off. Find out more about Safari extensions .

If you find that an extension is causing the issue, make sure the extension is up to date.

Test with a private window

A website can store cookies, caches and other data on your Mac, and issues with that data can affect your use of the website. To prevent the website from using that data, view it in a private window: From the menu bar in Safari, choose File > New Private Window, or press Shift-Command-N.

If that works, use the following steps to remove the website's data, including its caches and cookies. The website can then create new data as needed. If it's a website that you sign in to, make sure you know your sign-in information before continuing.

Choose Safari > Settings (or Preferences), then click Privacy.

Click Manage Website Data.

Select the affected website from the list that's displayed.

Click Remove.

Click Done.

Open the website again in a non-private browser window.

Check Safari settings

The web page may not be compatible with one or more browser settings, which you can turn on or off as needed. From the menu bar in Safari, choose Safari > Settings (or Preferences). Then click Websites, Privacy or Security to access these settings:

Privacy settings . These settings apply to all websites. For example, a website may require that you allow cross-site tracking, show your IP address or allow cookies.

Security settings . These settings apply to all websites. For example, a website may require that you enable JavaScript.

Websites settings . These settings can be configured for specific websites. For example, a website may require that you allow pop-up windows, allow downloads, allow access to your camera or microphone, or turn off content blockers.

Check iCloud Private Relay

If you subscribe to iCloud+ and are using its Private Relay feature, try reloading the page without Private Relay: From the menu bar in Safari, choose View > Reload and Show IP Address. This menu item will only appear when Private Relay is turned on for your network. Find out more about iCloud Private Relay .

Check VPN or other security software

If you've installed VPN or other software that monitors or interacts with your network connections, that software could be affecting your use of the website or the internet. Find out about network issues related to VPN and other software .

Check network settings

Certain network settings, such as custom proxy settings or custom DNS settings , can affect access to content on the internet. Even if you haven't changed these or other network settings yourself, you may have installed software that changed them for you.

To find out whether the issue is with the network settings on your Mac, try viewing the page from a different web browser or different device on the same network. Or reset your network settings by setting up a new network location on your Mac.

If the issue affects other devices and web browsers on the same network, the issue is probably with the website, and you should contact the website developer for help.

If the issue continues to only affect a particular web page, contact the website developer for help.

Find out how to block pop-up ads and windows in Safari .

Find out what to do if your iCloud or Safari bookmarks aren't syncing .

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Safari crashing on Mac? 11 Ways to fix it!

Jibin

Safari has a series of commendable features, but once in a while, its loyal users may encounter crashes and glitches. If you are one of them, don’t worry. You can swiftly get your favorite browser back up and running by employing a few simple solutions. Follow this guide to explore the most common fixes to solve Safari crashes on Mac.

What to do if Safari crashing on your Mac?

1. force quit and restart safari.

It can be frustrating to experience Safari crashes on Mac whilst you’re in the middle of a task. But fear not; follow the following steps to troubleshoot this problem completely.

Click apple logo force quit safari

  • Once Safari successfully shuts down, wait for a few seconds.
  • Now restart the web browser like you normally do.

While this process is plain and simple, it tends to do the job. As you access your browser again upon successful termination, any lingering problems or conflicts should be resolved.

2. Clear Safari cache on Mac

It is worth noting that if this problem persists despite forced quitting, then you must consider a more comprehensive solution. Safari, like any other browser, stores temporary files and data to provide a faster response to its users for future visits.

However, over time, this cache can become clogged with excess data or corrupted files, resulting in crashes. Let’s explore how you can clear the same.

  • Click the Safari option from the menu tab.

Click Safari Settings in Safari

  • If you want, you can close the preference menu now.

Click Develop Empty Caches for All Profiles in Safari

  • Now let the process run its course and quit Safari .
  • Wait for a moment before you restart the Safari browser.

Hopefully, the problem is now rectified. Moreover, this process is not solely dedicated to bringing your browser back from the dead but also enhances browser performance and improves security. By following these steps, Mac users can ensure a seamless browsing experience on Safari and minimize disruptions caused by crashes.

3. Remove Safari History and Website Data

If Safari continues to crash, you should consider removing its history and website data. There’s a high chance that any conflicts or errors might resolve occurring within your browser.

  • Click History from the menu bar.

Click History clear all history

Clearing history and website data not only helps fix potential crashes but also improves browser performance by freeing up disk space. However, it’s important to consider that following this method may result in removing the preferences and settings you saved earlier.

4. Delete Safari Extensions

Removing all active extensions from Safari can turn out to be very effective.

Extensions are basically a helping hand leading users to upscaled accessibility. However, these can often get in the way, becoming the source of conflicts and instability. As a result, it becomes prominent to get rid of extensions to enrich Safari with uninterrupted performance.

  • Navigate to the Extensions menu.

Click extensions select an extensiion click uninstall in Safari

  • Further, Disable the respective extension.

Click Show in Finder in Safari extensions

However, before you adhere to this process, it’s important to consider all drawbacks regarding the process. Ultimately, upon complying with the steps discussed above, you may lose a saved password and setting preferences.

5. Delete Safari preferences

For those who have just had it with Safari crashes, let’s try something extreme – completely removing Safari preferences. This process will get rid of every misconfigured setting that might be hindering the browser.

  • Force Quit Safari following the steps discussed above.
  • Launch Finder .

Select Go Computers in Finder

  • In this instance, you must locate all files starting with “ com.apple.Safari” .
  • Select them all and perform the Move to Bin action.
  • Ensure to clear these files from Bin as well.
  • Now simply restart your Mac.

Upon completing these steps, the application will create a new set of preferences removing all aspects saved earlier. However, stay cautious, as this process will remove all customizations or saved data associated with Safari.

6. Clear RAM

A potential solution to Safari crashing on your Mac is clearing the RAM. Over a significant period of time, our devices get burdened with a series of activities. So, if Safari crashes frequently on your Mac, it might be due to insufficient memory required for smoother browser performance.

There are many apps that can clear your RAM in a jiffy. So, take a deep understanding of these  Mac cleaner apps  and find what suits your preference.

Moreover, it’s highly recommended to perform this action on a regular basis so that you’re not bothered by such issues anywhere in the future.

7. Reset PRAM or NVRAM

However, if you do not want to try something as harsh as resetting your entire system, there is a way out. You could always opt to reset the  PRAM or NVRAM of your Mac . Remember, the M series Macs perform this action on their own.

However, on the older Macs, it is solely dedicated to resetting certain settings such as screen resolution, sound volume, startup disk selection, and even Safari-related preferences. Overall, by resetting these memory components, you can resolve possible corruption files disrupting the smooth performance of Safari.

But this process somewhat depends on luck. This solution cannot guarantee the complete retrieval of Safari in comparison to other discussed solutions. It is also advisable to back up important data prior to attempting any changes to system settings.

8. Boot your Mac in Safe Mode

If you’re experiencing browser errors while using Safari, you can investigate and troubleshoot the issue by delving into the system settings via Safe Mode. It will allow you to determine whether the problem lies with an incompatible or malfunctioning software or extension.

For those who are unaware of this process, don’t worry; we have got a dedicated guide to accessing  Safe Mode on Mac .

Upon successfully navigating to Safe Mode on Mac, launch Safari again. If Safari responds according to your commands, then it’s safe to assume that a third-party app is interfering with your system performance.

You must now exit Safe Mode and proceed to remove recently installed extensions or applications that could cause this problem.

9. Run Disk Utility

Disk Utility can also help fix Safari crashes on Mac. This tool is integrated into your macOS by default exactly to encounter such errors. Let’s see how you can execute this tool:

  • Launch Finder on your Mac.

Click Applications Utilities in Finder

  • Choose your primary drive . It is most likely to be named Macintosh HD .

Click First Aid in Disk Utility

  • Now, let the process run its course.

Note that you will not be able to interact with your computer until this process is complete.

Upon successful completion of the process, simply restart your Mac and test Safari again to see if it continues crashing. This method not only resolves the issues tampering with Safari but ensures the overall performance of your macOS.

10. Update Safari and update macOS

Apple regularly rolls out updates with the consciousness of removing common bugs and an overall improvement to the entire system. So, there is a high chance that Apple will provide an application update to resolve this issue seamlessly.

The same verifies macOS system updates as well. If there is no dedicated update available for Safari, you can opt to update your macOS for an overall upgrade. This should contribute positively towards eliminating Safari crashes on Mac.

If Safari is experiencing an issue that cannot be fixed, it is likely that Apple will investigate and promptly provide an update to resolve all problems for the users.

11. Reset your Mac

For those who heavily rely on Safari for their work, this problem can be pretty annoying and frustrating. They should consider performing a factory reset on your Mac . 

This process will completely wipe away the entire cache, extensions, and plugins saved onto your device and mitigate crashes caused by conflicting software. Although, before you get started with this alternative, it’s wise to take a backup and store your important files away.

Contact Apple Support

Finally, if none of these steps prove successful, it may be worth contacting Apple Support or seeking assistance from a professional technician to further troubleshoot the problem.

They will guide you through more advanced troubleshooting steps or recommend potential software or hardware fixes tailored to your specific situation. You can further take part in Apple discussions to verify your concerns among fellow macOS users.

Explore and control!

Now that you’re equipped with the knowledge to combat Safari crashes on your Mac, you can confidently navigate the web without the fear of abrupt interruptions.

Thank you for reading. Please take a moment to boult your thoughts and ideas in the comment section below.

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Jibin

Jibin Joseph is an editor at iGeeksBlog and has excellent attention to detail. He is a voracious reader, with interests ranging from philosophy and history to geopolitics and tech. When not reading or correcting grammar, you’d find him engaging in discussions about football. You can follow him on Twitter and Instagram at @4ibin.

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Safari Isn’t Responding, Keeps Crashing or Freezing, Fix

safari webpage keeps crashing

Safari is not working as expected? This article explains what you can do if Safari doesn’t respond, and keeps freezing or crashing on your Mac. You may also see the rotating color wheel or “spinning beach ball”. A lot of users are also reporting that Safari crashes when they open the Preferences pane.

Safari is a great and stable browser. However, performance-related problems (freezing or crashing) may still occur rarely.

You may also see “Safari quit unexpectedly” messages.

Safari Crash

An unresponsive Safari may cause your Mac to freeze also.

If you are experiencing this issue, please try the steps below. After each step, try to open Safari to see if your problem is fixed.

See also: Safari won’t open

Make sure that your Mac has the latest versions of the macOS software . Safari is included with macOS. Updating your Mac also includes updates to Safari. Here is how:

  • If you are using macOS Mojave or later: Go to System Preferences and Software Update. Alternatively, you can click the Apple menu > About This Mac > Overview and then Software Update. And if there is an update available, click the Update Now button then follow the onscreen instructions.
  • If you are using macOS High Sierra or earlier: Open the App Store on your Mac and click Updates.

macOS Update

2. Empty Cache in Safari

Emptying all Safari caches may fix your problem. It is a good idea to do this in Safe Mode because Safe Mode clears your Mac’s system cache and may repair issues. This is also a good idea because if your experience Safari crashes when you want to open Safari Preferences. Please follow the steps below:

  • Turn off your Mac.
  • Turn on your Mac and immediately press and hold the Shift key.
  • Keep holding the key until you see the login screen. Then release the Shift key and log in.
  • Your computer is now in Safe Mode. Your computer may be slower in Safe Mode, this is normal.
  • Now go to the Finder.
  • From the menu bar, click Go and Go to Folder (or press Command, Shift, G keys together).
  • Enter the following and click Go:

Safari cache

  • Delete files by dragging them to the Trash.
  • Now exit Safe Mode by restarting your Mac normally. Do not press the Shift key.
  • When your Mac turns on, and then try to open Safari to see if it now crashes or freezes.

3. Safari Extensions

You may be having this problem because of third party extensions you may have. There are two steps you should take:

  • First, make sure that if your issue caused by an extension.
  • If an extension is the problem, then we will need to determine which extensions are causing the problem. Here is how:

Please follow the steps below to turn off extensions to figure out whether they are causing the problems:

  • Open Safari and in Safari, click Safari and Preferences.
  • Click the Extensions tab. Then deselect all of the extension’s checkboxes to disable them.
  • Now exit Preferences and test Safari. If your problem is not fixed, you can now turn on the extensions as they are not the issue. If your problem is fixed, it means that your problem caused by one of your extensions. What you can do is to re-enable the extensions one by one until you find the problematic extension. When you find it, you can remove (by clicking the Uninstall button), update, or contact its developer for further help.

Safari Extensions

If your issue continues to persist, you may want to fully reset Safari .

safari webpage keeps crashing

Dr. Serhat Kurt worked as a Senior Technology Director specializing in Apple solutions for small and medium-sized educational institutions. He holds a doctoral degree (or doctorate) from the University of Illinois at Urbana / Champaign and a master’s degree from Purdue University. He is a former faculty member. Here is his LinkedIn profile and Google Scholar profile . Email Serhat Kurt .

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If safari won’t open due to “unexpected error” this really isn’t an option.

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How to Fix: Safari Keeps Crashing on iPhone/iPad

Safari keeps crashing on iPhone or iPad? This guide offers 9 methods to help you fix iPhone/iPad Safari keeps crashing issue.

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Fix Safari Keeps Crashing

Safari is the default browser of iPhone/iPad, and many people use it everyday including you. However, you are now experiencing the Safari keeps crashing issue and can’t simply browse the Internet, which is quite frustrating.

Don’t worry, to help you out, here in this guide we will tell you 9 practical methods to fix the iPhone/iPad Safari keeps crashing problem. Let’s get started now.

  • Restart Your iPhone/iPad
  • Clear History and Website Data
  • Turn off iCloud Safari Syncing
  • Turn off AutoFill
  • Turn off Suggestions
  • Turn off JavaScript
  • Reboot Your iPhone/iPad
  • Update the Newest iOS Version
  • Restore Your iPhone/iPad

Solution 1. Restart Your iPhone/iPad

Restart your iphone x or later:.

  • Hold the side button and either volume button until a slider shows.
  • Power off the device by dragging the slider.
  • Press and hold the side button to power on the device.
  • Hold the button until you see the Apple logo.

Restart your iPhone 8 or earlier:

  • Hold the top or side button (depending on your model) until a slider shows.
  • Press and hold the top or side button to power on the device.

Restart Your iPhone

Restart Your iPhone

Soft Restart

Alternatively, you can turn off your iPhone by going to Settings > Then choose the General option > Tap on Shut Down if your device is running iOS 11 or later.

Solution 2. Clear History and Website Data

Go to Settings on your iPhone > Tap on Safari > Tap on Clear History and Website Data > Confirm on the pop-up window.

Remove All Website Data: Go to Settings > Safari > Advanced > Website Data > Scroll down and choose Remove All Website Data > Tap Remove Now on the pop-up window.

Solution 3. Turn off iCloud Safari Syncing

Open Settings on your device > [your name] > Tap on iCloud > Turn off Safari > Wait for a couple of minutes and turn it on again to have a try. If it does not work, you can just disable the Safari syncing.

Solution 4. Turn off AutoFill

Open Settings app > Safari > AutoFill > Turn the Use Contact Info/Names and Passwords/Credit Cards to off.

Solution 5. Turn off Suggestions

It can help stop Safari from crashing to the Home screen. Go to Settings app > Tap Safari > Turn off Safari Suggestions.

Solution 6. Turn off JavaScript

Go to Settings > Tap Safari > Tap Advanced > Disable JavaScript.

Solution 7. Reboot Your iPhone/iPad

Reboot iphone 8 or later:.

  • Press and hold the Side button, simultaneously press either volume button until the slider appears.
  • Switch from left to right to turn the iPhone off.
  • Press and hold the Side button again until you see the Apple logo.

Reboot iPhone 7:

  • Press and hold both the volume down button and the Sleep/Wake button.
  • When the Apple logo appears, release both buttons.

Reboot iPhone 6 or earlier:

  • Press and hold both the Sleep/Wake button and the Home button.

Solution 8. Update Your iDevice to the Newest iOS Version

Make sure you are running the last iOS, each iOS update also fixes all kinds of bugs. Go to Settings > General > Software Update to have a check.

Solution 9. Restore Your iPhone/iPad

If all the above methods cannot help you fix the Safari keeps crashing on iPhone/iPad issue, then this is the last way.

You can restore your device with iTunes or iCloud , just remember to backup your iPhone/iPad in advance. Or you will lose all the existing data on your device.

The Bottom Line

That’s all for how to fix Safari keeps crashing on iPhone/iPad issue. If you like this guide, just share it to help more people. If you meet any problems or have any new ideas, please leave a comment to share with us.

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Safari 17.5 crashes

  • Thread starter Pecka
  • Start date May 15, 2024
  • Sort by reaction score

macrumors 6502

  • May 15, 2024

When I open a new window, browse in it and then close it Safari crashes almost every time for me. I have tried to disable 1Blocker but that didn't help. Anyone else having the same problem?  

macrumors newbie

Same problem here, running on macOS 12.7.4 (also on 12.7.5) both Intel and Apple Silicon Also tried using the old 17.4.1 Safari app, doesn't change anything though, it's using the system's webkit version anyways and the bug seems to be in there. Console log on closing an affected window: Code: default 14:53:53.714431+0200 Safari 0x7fe615d73a20 - [pageProxyID=643, webPageID=644, PID=25560] WebPageProxy::tryClose: default 14:53:53.716880+0200 Safari 0x7fe615d73a20 - [pageProxyID=643, webPageID=644, PID=25560] WebPageProxy::closePage: default 14:53:53.790581+0200 Safari Removing presenter 7BE30965-2064-47BD-8CAB-BBAB006BB05B default 14:53:53.790668+0200 Safari Removing presenter 7BE30965-2064-47BD-8CAB-BBAB006BB05B default 14:53:53.790987+0200 Safari 0x7fe615d73a20 - [pageProxyID=643, webPageID=644, PID=25560] WebPageProxy::close: default 14:53:53.791578+0200 Safari VideoPresentationManagerProxy::invalidate(C04B2589) default 14:53:53.791608+0200 Safari VideoPresentationManagerProxy::invalidate(C04B2589) default 14:53:53.791625+0200 Safari VideoPresentationManagerProxy::~VideoPresentationManagerProxy(C04B2589) default 14:53:53.791640+0200 Safari VideoPresentationManagerProxy::invalidate(C04B2589) default 14:53:53.791655+0200 Safari VideoPresentationManagerProxy::~PlaybackSessionManagerProxy(C04B2589) default 14:53:53.791691+0200 Safari 0x11330e340 - [PID=25560] WebProcessProxy::removeWebPage: webPage=0x7fe615d73a20, pageProxyID=643, webPageID=644 default 14:53:53.791728+0200 Safari 0x11330e340 - [PID=25560] WebProcessProxy::canTerminateAuxiliaryProcess: returns false (pageCount=0, provisionalPageCount=0, suspendedPageCount=0, m_isInProcessCache=0, m_shutdownPreventingScopeCounter=1) default 14:53:53.845031+0200 Safari 0x11330e340 - [PID=25560] WebProcessProxy::canTerminateAuxiliaryProcess: returns true default 14:53:53.845068+0200 Safari 0x11330e340 - [PID=25560] WebProcessProxy::setIsInProcessCache(1) default 14:53:53.845237+0200 com.apple.WebKit.WebContent 0x7f7f2f81d808 - [webPageID=644] WebPage::close: default 14:53:53.845105+0200 Safari 0x11303f440 - [PID=25560] WebProcessCache::addProcessIfPossible: Checking if process is responsive before caching it default 14:53:53.846290+0200 com.apple.WebKit.WebContent 0x119055540 - [pageID=644, frameID=2, isMainFrame=1] FrameLoader::stopAllLoaders: m_provisionalDocumentLoader=0x0, m_documentLoader=0x12b017000 default 14:53:53.846328+0200 com.apple.WebKit.WebContent 0x12b017000 - [pageID=644, frameID=2, isMainFrame=1] DocumentLoader::DocumentLoader::stopLoading: m_frame=0x119048370 default 14:53:53.846396+0200 com.apple.WebKit.WebContent 0x119055540 - [pageID=644, frameID=2, isMainFrame=1] FrameLoader::stopAllLoaders: Clearing provisional document loader (m_provisionalDocumentLoader=0x0) default 14:53:53.846693+0200 com.apple.WebKit.WebContent 0x119055540 - [pageID=644, frameID=2, isMainFrame=1] FrameLoader::setDocumentLoader: Setting document loader to 0x0 (was 0x12b017000) default 14:53:53.846832+0200 com.apple.WebKit.WebContent 0x12b017000 - [pageID=644, frameID=2, isMainFrame=1] DocumentLoader::DocumentLoader::detachFromFrame: m_frame=0x119048370 default 14:53:53.846946+0200 com.apple.WebKit.WebContent 0x12b017000 - [pageID=644, frameID=2, isMainFrame=1] DocumentLoader::DocumentLoader::stopLoading: m_frame=0x119048370 default 14:53:53.888025+0200 Safari 0x11330e340 - [PID=25560] WebProcessProxy::canTerminateAuxiliaryProcess: returns false (pageCount=0, provisionalPageCount=0, suspendedPageCount=0, m_isInProcessCache=1, m_shutdownPreventingScopeCounter=0) default 14:53:53.888942+0200 com.apple.WebKit.WebContent 0x7f7f2f81d808 - [webPageID=644] WebPage::destructor: default 14:53:53.904356+0200 Safari 0x11303f440 - [PID=25560] WebProcessCache::addProcess: Added process to WebProcess cache (size=3, capacity=30) error 14:53:53.938889+0200 Safari Caught exception during runloop's autorelease pool drain of client objects NSInternalInconsistencyException: <private> userInfo: <private> default 14:53:53.940668+0200 Safari *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'An instance 0x6000073217a0 of class NSLayoutGuide was deallocated while key value observers were still registered with it. Current observation info: <NSKeyValueObservationInfo 0x600008c4a360> ( <NSKeyValueObservance 0x600005c78480: Observer: 0x600005c7b1b0, Key path: frame, Options: <New: NO, Old: NO, Prior: YES> Context: 0x600002e93480, Property: 0x60000025d890> )' *** First throw call stack: ( 0 CoreFoundation 0x00007ff8045376e3 __exceptionPreprocess + 242 1 libobjc.A.dylib 0x00007ff8042978bb objc_exception_throw + 48 2 Foundation 0x00007ff80532e949 NSKVODeallocate + 534 3 libobjc.A.dylib 0x00007ff8042a73ec _object_remove_associations + 589 4 libobjc.A.dylib 0x00007ff80428af99 objc_destructInstance + 113 5 libobjc.A.dylib 0x00007ff80428af1d _objc_rootDealloc + 62 6 <…>  

bogdanw

macrumors 603

No crashes for me (Safari 17.5 on macOS 12.7.5 & 14.5), but I guess it might have something to do with the settings for Homepage and “New windows open with”. I have both set to a local html file. You could try changing them temporary to something else then currently set. Change your home page in Safari on Mac https://support.apple.com/guide/safari/ibrw1020/mac Weird bug in Safari after 14.5 update https://forums.macrumors.com/threads/weird-bug-in-safari-after-14-5-update.2426234/  

michbert said: Same problem here, running on macOS 12.7.4 (also on 12.7.5) both Intel and Apple Silicon Also tried using the old 17.4.1 Safari app, doesn't change anything though, it's using the system's webkit version anyways and the bug seems to be in there. Console log on closing an affected window: Code: default 14:53:53.714431+0200 Safari 0x7fe615d73a20 - [pageProxyID=643, webPageID=644, PID=25560] WebPageProxy::tryClose: default 14:53:53.716880+0200 Safari 0x7fe615d73a20 - [pageProxyID=643, webPageID=644, PID=25560] WebPageProxy::closePage: default 14:53:53.790581+0200 Safari Removing presenter 7BE30965-2064-47BD-8CAB-BBAB006BB05B default 14:53:53.790668+0200 Safari Removing presenter 7BE30965-2064-47BD-8CAB-BBAB006BB05B default 14:53:53.790987+0200 Safari 0x7fe615d73a20 - [pageProxyID=643, webPageID=644, PID=25560] WebPageProxy::close: default 14:53:53.791578+0200 Safari VideoPresentationManagerProxy::invalidate(C04B2589) default 14:53:53.791608+0200 Safari VideoPresentationManagerProxy::invalidate(C04B2589) default 14:53:53.791625+0200 Safari VideoPresentationManagerProxy::~VideoPresentationManagerProxy(C04B2589) default 14:53:53.791640+0200 Safari VideoPresentationManagerProxy::invalidate(C04B2589) default 14:53:53.791655+0200 Safari VideoPresentationManagerProxy::~PlaybackSessionManagerProxy(C04B2589) default 14:53:53.791691+0200 Safari 0x11330e340 - [PID=25560] WebProcessProxy::removeWebPage: webPage=0x7fe615d73a20, pageProxyID=643, webPageID=644 default 14:53:53.791728+0200 Safari 0x11330e340 - [PID=25560] WebProcessProxy::canTerminateAuxiliaryProcess: returns false (pageCount=0, provisionalPageCount=0, suspendedPageCount=0, m_isInProcessCache=0, m_shutdownPreventingScopeCounter=1) default 14:53:53.845031+0200 Safari 0x11330e340 - [PID=25560] WebProcessProxy::canTerminateAuxiliaryProcess: returns true default 14:53:53.845068+0200 Safari 0x11330e340 - [PID=25560] WebProcessProxy::setIsInProcessCache(1) default 14:53:53.845237+0200 com.apple.WebKit.WebContent 0x7f7f2f81d808 - [webPageID=644] WebPage::close: default 14:53:53.845105+0200 Safari 0x11303f440 - [PID=25560] WebProcessCache::addProcessIfPossible: Checking if process is responsive before caching it default 14:53:53.846290+0200 com.apple.WebKit.WebContent 0x119055540 - [pageID=644, frameID=2, isMainFrame=1] FrameLoader::stopAllLoaders: m_provisionalDocumentLoader=0x0, m_documentLoader=0x12b017000 default 14:53:53.846328+0200 com.apple.WebKit.WebContent 0x12b017000 - [pageID=644, frameID=2, isMainFrame=1] DocumentLoader::DocumentLoader::stopLoading: m_frame=0x119048370 default 14:53:53.846396+0200 com.apple.WebKit.WebContent 0x119055540 - [pageID=644, frameID=2, isMainFrame=1] FrameLoader::stopAllLoaders: Clearing provisional document loader (m_provisionalDocumentLoader=0x0) default 14:53:53.846693+0200 com.apple.WebKit.WebContent 0x119055540 - [pageID=644, frameID=2, isMainFrame=1] FrameLoader::setDocumentLoader: Setting document loader to 0x0 (was 0x12b017000) default 14:53:53.846832+0200 com.apple.WebKit.WebContent 0x12b017000 - [pageID=644, frameID=2, isMainFrame=1] DocumentLoader::DocumentLoader::detachFromFrame: m_frame=0x119048370 default 14:53:53.846946+0200 com.apple.WebKit.WebContent 0x12b017000 - [pageID=644, frameID=2, isMainFrame=1] DocumentLoader::DocumentLoader::stopLoading: m_frame=0x119048370 default 14:53:53.888025+0200 Safari 0x11330e340 - [PID=25560] WebProcessProxy::canTerminateAuxiliaryProcess: returns false (pageCount=0, provisionalPageCount=0, suspendedPageCount=0, m_isInProcessCache=1, m_shutdownPreventingScopeCounter=0) default 14:53:53.888942+0200 com.apple.WebKit.WebContent 0x7f7f2f81d808 - [webPageID=644] WebPage::destructor: default 14:53:53.904356+0200 Safari 0x11303f440 - [PID=25560] WebProcessCache::addProcess: Added process to WebProcess cache (size=3, capacity=30) error 14:53:53.938889+0200 Safari Caught exception during runloop's autorelease pool drain of client objects NSInternalInconsistencyException: <private> userInfo: <private> default 14:53:53.940668+0200 Safari *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'An instance 0x6000073217a0 of class NSLayoutGuide was deallocated while key value observers were still registered with it. Current observation info: <NSKeyValueObservationInfo 0x600008c4a360> ( <NSKeyValueObservance 0x600005c78480: Observer: 0x600005c7b1b0, Key path: frame, Options: <New: NO, Old: NO, Prior: YES> Context: 0x600002e93480, Property: 0x60000025d890> )' *** First throw call stack: ( 0 CoreFoundation 0x00007ff8045376e3 __exceptionPreprocess + 242 1 libobjc.A.dylib 0x00007ff8042978bb objc_exception_throw + 48 2 Foundation 0x00007ff80532e949 NSKVODeallocate + 534 3 libobjc.A.dylib 0x00007ff8042a73ec _object_remove_associations + 589 4 libobjc.A.dylib 0x00007ff80428af99 objc_destructInstance + 113 5 libobjc.A.dylib 0x00007ff80428af1d _objc_rootDealloc + 62 6 <…> Click to expand...

macrumors 68020

Can report the same behaviour for Safari 17.5 on Monterey 12.7.5. I have updated a few other Macs here, the others are on Ventura and Sonoma, all of which have no such issue. It only happens with Monterey  

kenm22 said: Tried new user and didn't have the problem. Click to expand...
bogdanw said: No crashes for me (Safari 17.5 on macOS 12.7.5 & 14.5), but I guess it might have something to do with the settings for Homepage and “New windows open with”. I have both set to a local html file. You could try changing them temporary to something else then currently set. Change your home page in Safari on Mac https://support.apple.com/guide/safari/ibrw1020/mac Weird bug in Safari after 14.5 update https://forums.macrumors.com/threads/weird-bug-in-safari-after-14-5-update.2426234/ Click to expand...
  • May 19, 2024

Has anyone found a temporary solution yet? My Safari was crashing 15 times a day, sometimes the crash happen right after Safari relaunch, it is so fast even the crashlog doesn't appear in console. This is on a main workstation Mac Studio, I purposely held on to Monterey due to stability and relatively free of newer macOS issues. I am seriously pondering if I should move on to at least Ventura just because of this Safari problem.  

  • May 20, 2024

Update, in case this helps anyone: Safari stays crashing today, driving me absolutely nuts and down with my productivity. Found out: 1) you cannot downgrade by just trashing Safari 17.5, by copying or installing 17.4.1 2) you must downgrade macOS to a previous version where Safari was bundled with an earlier version 3) this macOS downgrade cannot happen by just a direct re-install, you have to wipe and start from scratch / Time Machine backup At this point I gave up, not being able to browse the web is essentially crippling my work. (I could use Chrome but all my cloud tabs etc are in Safari) So I bite the bullet and upgraded to Ventura. Despite some known software incompatibility, printer driver / profile issues, at least those problems are already known and I can deal with them. The Safari that came with the Ventura install (from AppStore) actually stays at 16.6, to my pleasant surprise. I am going to stick with this for as long as I can. I have another MBP2015 15" that's stuck with Monterey, luckily I hadn't got that machine to 12.7.5 / Safari 17.5, this will also stay clear. So much for modern Apple software quality.  

Downgrading Safari is possible without too much trouble, it takes some time though. You cannot do it directly, but need to reinstall macOS in order to reset the System Volume (including Webkit/Safari) to an earlier state. You may need to create a bootable installer for macOS (not sure whether using recovery mode works as well. I already had a bootable installer for 12.7.4 ready on a thumb drive anyways, so I used that) Then just boot that and install macOS on the current volume (your personal data won't be deleted, it just resets the system volume) Afterwards you can upgrade to the newest version 12.7.5 (if your bootable installer is not already on that version), but obviously avoid the Safari update (make sure it does not get installed automatically) and instead install the previous Safari version via the updater from here: https://swcdn.apple.com/content/dow...tggnknxt40s9rz2d/Safari17.4.1MontereyAuto.pkg Takes some time as all the files need to be copied to the system volume again, but otherwise the experience of reinstalling that way is not really different from installing a macOS upgrade. @Cancha If you're already on Ventura, downgrading to Monterey is probably not an option anymore, though you don't need to stick with Safari 16.6, but can also install the previous Safari/Webkit version manually: https://swcdn.apple.com/content/dow...2re99l9qbpofbvi3k/Safari17.4.1VenturaAuto.pkg Although the issue with 17.5 seems to only appear on Monterey, so just updating Safari on Ventura or Sonoma might be safe anyways.  

michbert said: Downgrading Safari is possible without too much trouble, it takes some time though. You cannot do it directly, but need to reinstall macOS in order to reset the System Volume (including Webkit/Safari) to an earlier state. You may need to create a bootable installer for macOS (not sure whether using recovery mode works as well. I already had a bootable installer for 12.7.4 ready on a thumb drive anyways, so I used that) Then just boot that and install macOS on the current volume (your personal data won't be deleted, it just resets the system volume) Afterwards you can upgrade to the newest version 12.7.5 (if your bootable installer is not already on that version), but obviously avoid the Safari update (make sure it does not get installed automatically) and instead install the previous Safari version via the updater from here: https://swcdn.apple.com/content/dow...tggnknxt40s9rz2d/Safari17.4.1MontereyAuto.pkg Takes some time as all the files need to be copied to the system volume again, but otherwise the experience of reinstalling that way is not really different from installing a macOS upgrade. @Cancha If you're already on Ventura, downgrading to Monterey is probably not an option anymore, though you don't need to stick with Safari 16.6, but can also install the previous Safari/Webkit version manually: https://swcdn.apple.com/content/dow...2re99l9qbpofbvi3k/Safari17.4.1VenturaAuto.pkg Although the issue with 17.5 seems to only appear on Monterey, so just updating Safari on Ventura or Sonoma might be safe anyways. Click to expand...
  • May 22, 2024
Chancha said: I just feel like this won’t be the last issue Monterey is going to get, Apple seems to be on a track to break older things sooner than they stops supporting them. Click to expand...
  • May 27, 2024
Pecka said: When I open a new window, browse in it and then close it Safari crashes almost every time for me. I have tried to disable 1Blocker but that didn't help. Anyone else having the same problem? Click to expand...
  • Jun 1, 2024

Safari 17.5 crashes after dismissing peeked links. macOS Monterey 12.7.5​

  • Jun 2, 2024
kohanya said: Safari 17.5 crashes after dismissing peeked links. macOS Monterey 12.7.5​ link peeking feature of safari makes safari crash everytime on my safari 12.7.5 its a 3 finger tap on a link in a webpage. Click to expand...
  • Jun 3, 2024
Chancha said: In this case the peeping part probably has nothing to do with it, as it literally is opening a webpage just not displaying it full size for you yet. The bug seems to be an in-engine issue, so. Click to expand...
kohanya said: everything is related. so you do not have the link peeking crashes? Click to expand...

JDW

  • Jun 20, 2024

Same problem with Safari crashing as reported by earlier comments. Running Safari 17.5 on macOS Monterey 12.7.5. I am using a late 2015 27" 5K iMac, 4GHz i7, 32GB RAM, AMD Radeon R9 M395X 4GB, and Apple 1TB internal SSD.  

  • Jun 26, 2024

I have the same problem on my MacBook Pro mid-2015 Retina. I use macOS Monterey 12.7.2 and never had any major browser issues until I updated to Safari 17.5, which crashes when I close a window, or a window including multiple opened tabs. I read on Reddit and other sites that some people have reinstalled the operating system and downloaded an older version of Safari. I would prefer to avoid this route, if possible to find a quicker fix. I tried to fix the problem by restarting the Mac in Safe Mode and let the machine work for around 20 - 25 minutes. After that, I restarted the computer and used Safari for about an hour with no crashes at all. Same the day after. Unfortunately the crashes started again two days later and I am not sure what is triggering them, so restarting in safe mode didn't resolve the issue. MAC SPECS: Safari Version 17.5 MacBook Pro Retina Mid 2015 macOs Monterey 12.7.2 Processor: 2.8 GHz Quad-Core Intel Core i7 If anybody know a possible solution without having to reinstall the OS it would be great.  

  • Wednesday at 3:24 AM

I am fed up with Safari 17.5 crushing all the time, as it causes me a huge waste of time and money at work. Any suggestions on what is the best browser to use on MacBook Pro? MAC SPECS: MacBook Pro Retina Mid 2015 macOs Monterey 12.7.2 Processor: 2.8 GHz Quad-Core Intel Core i7  

  • Thursday at 4:26 AM

@Th-ink Have you tried to reset Safari with AppCleaner? #6  

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Safari Keeps Crashing on iPad? Solved!

For consumers of Apple devices, Safari must be a familiar thing. It is a browser like Google, but developed by Apple itself. In the internet world, it is common for people to use Safari to find questions and answers. But is it possible that the Safari will keep crashing?

Of course, it is. And this is now perplexing iPad users. They say the Safari app can't work well and often crashes. They are wondering that if there is a quick way to get the issue fixed. Well, if you are reading the tutorial, you are in the right place. The tutorial aims to help you resolve the iPad Safari keeps crashing issue with 10 effective methods.

fix ipad safari keeps crashing

1. Why Safari Keeps Crashing on iPad?

2. video guide: ipad safari keeps crashing - how to fix.

hot tip

Way 1: Force Quit Safari App

Way 2: clear safari history and data, way 3: close safari tabs, way 4: force restart ipad, way 5: update ios, way 6: disable safari suggestions.

  • Way 7: Turn Off Safari JavaScript

Way 8: Disable Syncing Between iCloud and Safari

  • Way 9: Restore iPad via iTunes

5. The Bottom Line

When you are using an iPad, encountering app crashes is not strange. Nothing takes perfect, including iOS. Fortunately, app crashes can usually be due to a software glitch that we can fix by ourselves at ease. To troubleshoot this problem accurately, we sort out some possible causes below:

iOS version. Updating your iOS version can get rid of most minor bugs, as the old version system has bad compatibility with your iPhone. Safari app issues. In this case, you can re-install the Safari app on your iPhone and see if the problem is solved. Wrong settings. Sometimes the iPhone settings may change themselves, and you should check if the settings are changed and switch it back to its normal state.

First of all, you can watch the following video tutorial to get your Safari issue fixed with some quick ways.

3. 100% Working Method to Fix Safari Keeps Crashing on iPad

In this part, we are going to introduce a more advanced way. That is to say, using iOS system recovery software always works. If you think the Safari crashing on iPad issue is severe, you need such a tool. Both iOS bugs or app crashing errors can be solved by this kind of tool. Here, iPad boot loop , stuck on white Apple logo, screen blurry, etc. With a few steps and no data loss, you can fix the Safari keeps crashing on iPad. In addition, you can also use the program to enter/exit recovery mode with one click or downgrade iOS. Almost all Apple devices including iPhone, iPad, iPod and Apple TV are the target of repair.

tuneskit ios system recovery

Characteristics of TunesKit iOS System Recovery:

  • Fix iPad Safari keeps crashing without data loss
  • Repair different iPadOS/iOS/tvOS issues by yourself
  • Provide Standard Repair and Deep Repair modes
  • Easy to use with friendly interface

Here, we are going to show you how to use TunesKit to fix the Safari app crashing issue.

Step 1 Connect iPad to computer

First, open and launch TunesKit on your computer. Then, take out a USB to connect the device to the cable port of the computer. After seconds, TunesKit can detect the device. After this, choose iOS System Repair and click the Start button.

connect ipad to computer

Step 2 Select a mode

Second, you need to decide on a repair mode between the Standard Repair and the Deep Repair modes. We highly recommend the Standard Repair to resolve the issue without data loss. But if you'd like to choose the Advanced, make sure that you have backed up the data.

select a mode

Step 3 Fix Safari keeps crashing iPad

The final step is to download a firmware package by click Download on the next interface. After the firmware is complete, click the Repair button to fix this iPad Safari error.

download firmware

4. Other 9 Methods to Fix iPad Safari Keeps Crashing

To fix the Safari crashing issue, the first yet usual thing you can do is to force quit the Safari app on your iPad. This action will not cause bad results to the app. To do this, you need to open the app switcher on the iPad screen at first. For detailed steps, refer to the information below,

Step 1: Double-press the Home button, or swipe up from the bottom edge of the Home screen (for iPad with Face ID). Then, you will see all app cards on the screen.

Step 2: Find the card showing Safari, and then swipe up on the card. To re-open the app, just tap the app on the Home screen.

force quit safari app on ipad

In most cases, a simple close of the app may not fix the iPad Safari keeps crashing error. If this is true for you, do not worry and there are other solutions. In this part, you can learn how to erase Safari history to fix the issue.

To clear Safari caches, you need to tap the Settings app > Clear History and Website Data . Next, the iPad will ask you to confirm the option, and you need to tap Clear History and Data . After this, check if the Safari keeps shutting down and turns normal.

clear safari history and data

Some settings about Safari will be an obstacle to the sound operation. Trying closing the Safari tabs is also proper. To close all tabs, open the Safari app on the iPad. Second, tap the two square icons on the Safari interface. Last, choose Close All [number] Tabs .

close safari tabs

A hard restart of your iPad is also a well-known way to fix iPad Safari keeps crashing or other minor glitches. If you decide to force restart the device, do not worry that your iPad data will be erased. As for how to force restart iPad, visit the following steps

For iPad with Face ID: You should quickly press and release the Volume Up button, and then the Volume Down button. Next, press and hold the Power button until the Apple logo occurs. Last, wait for the iPad to restart by itself.

force restart ipad with face id

For iPad with Home button: Press and hold the Power and the Home buttons together until the Apple logo appears.

force restart ipad with home button

Another way to fix Safari crashing on iPad is to update your iOS system software. Every update of iOS system will fix some bugs and improve the performance. So, it may also fix your problem with Safari app. Here are the quick steps.

Step 1: Open your iPad, and go to the Settings > General > Software Update .

Step 2: If there is any new version available, tab the Download and Install to update your iOS to the latest.

update ios

Turning off the Safari Suggestions is also feasible. If you want to take this measure, just go to Settings > Safari > Safari Suggestions . Turn off the toggle beside the options to turn it grey. After completion, this should fix the iPad Safari keeps crashing issue.

disable safari suggestions

Way 7: Turn off Safari JavaScript

JavaScript is a programming language. And if it is not written well, it may make trouble. So you can try to disable the option. Go to Settings > Safari > Advanced > JavaScript . After this, the Safari keeps crashing on iPad issue should be resolved.

safari javascript

Normally, iCloud is able to store all your Safari data if you make the sync. Sometimes, this may be a factor in the crashing issue. To do this, please follow the steps to be described. But you should know that if you turn off the sync, the iCloud will not back up the Safari data.

Step 1: Open the Settings app. Then, you will see the Apple ID name and just tap the options.

Step 2: Next, tap the iCloud option, Scroll down to find the Safari button. You need to disable the button to disable iCloud sync.

disble icloud safari syncing

Way 9: Restore iPad via iTunes [Data Loss]

The last method to fix the iPad Safari keeps crashing is to restore the iPad via iTunes. Restoring an iPad can get rid of most issues, whereas it will erase all your iPad content concurrently. If you are going to use this method, backing up your iPad would be a wise choice if you don't want any loss of data. The following are the detailed steps.

Step 1: Connect your iPad to a computer and launch iTunes. Step 2: When iTunes detects your iPad, you will see a device button on the top left of the iTunes window. Click on it. Step 3: Click on the Summary . Step 4: Click Restore iPad and iTunes will start to restore your iPad. If it asks you to enter passcodes, please do as the onscreen instruction.

restore ipad via itunes

The tutorial lists out 10 solutions for the Safari keeps crashing on iPad error. These solutions are carefully studied, which can successfully fix the issue. Even if all other ways may not help, TunesKit iOS System Recovery must be a promise. It is a professional iOS system repair tool that can easily fix any iOS-related issues with ease. You can also leave us a comment below, and we would be glad to help you.

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ios

Safari webpage crashing continuously

Why does safari crash every time it tries opening a webpage after accepting cookies?

iPhone 13 Pro Max, iOS 16

Posted on May 21, 2023 9:07 AM

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nathan430

May 23, 2023 11:59 AM in response to OhioJeep

Hey there OhioJeep,

Thanks so much for using Apple Support Communities.

To help get Safari working as expected, we want to recommend that you try simply rebooting your iPhone before proceeding with additional troubleshooting. Sometimes a simple reboot can help resolve these types of unexpected issues so we'd recommend giving that a shot and seeing if it might do the trick. Here is how: Restart your iPhone - Apple Support

Once your iPhone reboots, if the issue continues to occur, we would next want to recommend that you check for any available iOS updates and install them since those updates can often resolve unexpected issues and Safari updates are bundled inside of iOS updates. Here is how to do that: Update your iPhone or iPad - Apple Support

If the issue continues to occur after rebooting and updating, you can find additional troubleshooting steps to take in this support article: If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch - Apple Support That article covers this exact type of issue so it is certainly a good resource going forward.

We hope that this information is helpful.

​Have a great day!

COMMENTS

  1. If Safari isn't loading websites or quits on your iPhone, iPad, or iPod

    Go to Settings > Safari. Tap Clear History and Website Data. Tap Clear History to confirm. Turn on JavaScript. Turn on JavaScript if it's not already on. Go to Settings > Safari > Advanced. Turn on JavaScript. Get more help. If the issue continues and only affects a certain website or webpage, check if you have Private Relay turned on.

  2. If Safari doesn't open a page or work as expected on your Mac

    Reload the page. From the menu bar in Safari, choose View > Reload Page. Or press Command-R. If Safari doesn't reload the page, quit Safari, then try again. If Safari doesn't quit, you can press Option-Command-Esc to force Safari to quit. If Safari automatically reopens unwanted pages, quit Safari, then press and hold the Shift key while ...

  3. Safari constantly reloading webpages

    My Safari Keeps reloading the web page. It has become unusable since the 13.1 update. I My Safari Keeps reloading the web page. It has become unusable since the 13.1 update. I'm running High Sierra 10.13.6 and on pages like my Yahoo mail, and even Home Depot won't load. it keeps looping into a reload over and over.

  4. What to do if Safari keeps crashing

    Quit Safari and choose File > Go To Folder in Finder. Enter ~/Library/Safari/ into the Go To Folder Window (don't miss the tilde '~' at the start) and click Go. This opens your preferences ...

  5. Safari: "A problem occurred with this webpage so it was ...

    Keep getting messages on Safari websites that says "a problem occurred with this webpage so it was reloaded?" Learn how to fix these errors ... This can cause conflicts with Safari, leading to webpage crashes or unexpected reloads. ... The older iPads have less main memory thus apps may crash or web page load errors may occur do this memory ...

  6. How to Fix "This Webpage Was Reloaded Because a Problem ...

    These sorts of problems can be diagnosed using settings only available in Safari's Develop menu. To enable the menu, click on "Safari" in the top-left corner of the screen then choose Preferences followed by the Advanced tab. Enable "Show Develop menu in menu bar" and return to the webpage in question. You can now use the Develop > Empty Caches ...

  7. Safari Keeps Crashing on Mac? 5 Ways to Fix It

    Here are five things you can do if Safari keeps crashing on your Mac despite restarting and closing other tasks: 1. Force Quit Safari. Force quitting Safari is the first thing you should do if it stops working. First, try closing Safari by pressing Command+Q or by clicking on Safari in the menu bar and selecting Quit Safari from the drop-down menu.

  8. Fix: Safari Keeps Crashing on Mac in 11 Ways

    Here's how to Force Quit an app on your Mac: From the menu bar, go to Apple > Force Quit. Choose Safari and then click on Force Quit. This will force quit Safari. Reopen the app and see if this ...

  9. If Safari won't open a page or work as expected on your Mac

    Reload the page. From the menu bar in Safari, choose View > Reload Page. Or press Command-R. If Safari won't reload the page, close Safari, then try again. If Safari won't close, you can press Option-Command-Esc to force Safari to close. If Safari automatically reopens unwanted pages, close Safari, then press and hold the Shift key while ...

  10. Safari crashing on Mac? 11 Ways to fix it!

    Click the Apple Logo ( ) → Force Quit while accessing Safari. Or simultaneously press the cmd+option+esc keys on your Mac. Choose Safari → Force Quit to proceed. Click Force Quit when prompted. Close the Force Quit menu. Once Safari successfully shuts down, wait for a few seconds.

  11. How to stop Safari crashing and freezing

    But if Safari crashing and freezing keeps repeating, make sure to go through the following steps. Update Safari through macOS. Restart your WiFi. Turn off unnecessary Safari features. Clear Safari caches. Uninstall Safari extensions. Reset Safari. Stop Safari from page refreshing. Reduce Safari memory usage.

  12. Why Is My Safari Browser So Slow or Crashing On iPad or iPhone?

    Make sure that the Safari app is closed. Open the Settings app on your iPhone or iPad. Scroll down and tap Safari. Tap the Clear History and Website Data button. Under the Clear Timeframe section, tap All History. Under Additional Options, tap the toggle next to Close All Tabs. Tap the Clear History button. Swipe all the way to the bottom and ...

  13. Web pages crash all the time in Safari on…

    sypoltsystems Said: " Web pages crash *all the tine* in Safari: I do this pretty much every day. This isn't a misbehaving app. It's something systematic with Safari, and unfortunately, closing apps and restarting don't work. ———-. Troubleshooting iOS Safari: Safari is a builtin app that comes with the iOS.

  14. Safari Isn't Responding, Keeps Crashing or Freezing, Fix

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