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Book flights to Alaska with United

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Travel to Alaska with United Airlines from over 200 airports within the United States and an additional 100 airports internationally. Alaska combines stunning scenery and unique wildlife for an unmatched outdoor experience. For top service and a great inflight experience, book your flights to Alaska with United today.

Alaskan Destinations

Experience Anchorage

Use Anchorage (ANC) as the starting point to explore the scenery in nearby Kenai Fjords National Park and Chugach National Forest. For an opportunity to see some of the unique local wildlife up close, pay a visit to the Alaska Wildlife Conservation Center. In town, enjoy kid-friendly exhibits and native history at the Anchorage Museum.

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Travel Fairbanks

Head to Fairbanks (FAI) for a good chance to see the Northern Lights, the natural phenomenon when green and blue streaks glow in the night sky.Late winter and early spring are among the best times to go. Several tour providers operate in the area. Take in sculptures handcrafted from solidice at the Aurora Ice Museum.

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Flights to Alaska

The wilderness of Alaska invites visitors to explore ice-capped mountains, rushing rivers, arctic tundras, glaciers, bears and more. Depending on which region of Alaska you're visiting, Delta offers plenty of choices for travelers. Anchorage (ANC) is Alaska's largest city, providing access to the Southcentral Region. Fairbanks (FAI) is the second-largest, providing access to Alaska's Interior Region, including Denali National Park.

Visiting a remote area of Alaska? Book your entire itinerary through delta.com and we will seamlessly connect you to your destination through Anchorage.

A popular destination for nature-viewing, you can sail the Pacific on a wildlife cruise to get up close and personal with whales and seals or stay on land and spot wild moose, hundreds of bird species or black, brown and grizzly bears. Conservation and learning centers throughout the state are a good way to experience wildlife from a close yet safe distance.

Fishing is also a pastime of many residents and visitors, so grab your rod and reel, then cook what you catch for an ocean-to-plate taste of Alaska. Understanding the importance that fishing plays here, we are excited to partner with the nonprofit, Kenai River Sportfishing Association and their commitment to preserving the Kenai River and sustainable fisheries. With such proximity to the Pacific Ocean, fresh seafood is the inspiration for many restaurants around the city. You know you will have some of the freshest seafood you’ve ever tasted when the salmon, oysters and crab are caught daily.

The scenery around Alaska can't be topped, either. Day trips along the  Seward or Glenn Highways make the massive state feel intimate, but if you'd rather stretch your legs while taking in the sights, the  Tony Knowles Coastal Trail is for you. Starting in downtown Anchorage, this trail winds its way through 11 miles of stunning Alaskan landscape.

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Restrictions: Advertised fares are based on real-time itinerary pricing available at delta.com. Fares are subject to availability and may change at any time prior to completion of ticketing.

SkyMiles | SkyMiles program members are eligible to earn miles on most flights. Tickets booked in Basic Economy are not eligible to earn miles in the SkyMiles Program or earn towards Medallion Status. To review program rules, miles, offers, mile accrual, mile redemption and travel benefits, please review our Membership Guide & Program Rules.

Booking Travel | Basic Economy fares are non-refundable and non-changeable. Tickets booked in Basic Economy do not include a seat assignment until check-in and are not eligible for paid or complimentary upgrade options. To review all the Basic Economy product details and restrictions, see Basic Economy rules.

Seat configuration and amenities may vary depending on aircraft type and size . Read more about our seat products and Onboard Experience.

Baggage Charges | For travel within the United States (including Puerto Rico), $35 USD fee for 1 checked bag and $45 USD fee for second checked bag. For travel between the United States and Canada, $35 USD fee for 1 checked bag and $45 USD fee for second checked bag. For travel between the United States and the U.S. Virgin Islands, Central America (excluding El Salvador and Panama), Caribbean, Guyana or Bermuda, $35 USD fee for 1 checked bag and $45 USD fee for second checked bag. For travel between the United States and Mexico, $35 USD fee for 1 checked bag and $45 USD fee for second checked bag. For travel between the United States and El Salvador or Ecuador, $35 USD fee for 1 checked bag (Basic Economy only) and $45 USD fee for second checked bag. For travel between the United States and Panama, $35 USD fee for 1 checked bag (Basic Economy only), and $45 USD fee for second checked bag. For travel between the United States and South America (excluding Guyana & Ecuador), no fee for first checked bag and $60 for second checked bag. For travel between United States and Europe, $100 USD or 85 EUR fee for second checked bag. For travel between United States and Africa, the Middle East, and India, no fee for first checked bag and $100 fee for second checked bag (Basic Economy Only). Allowances subject to size/weight limits. For travel between United States and Asia (excluding Australia, New Zealand, China, Fiji, and Papua New Guinea), no fee for first checked bag and $100 USD fee for second checked bag (Basic Economy only). For travel between United States and Australia, New Zealand, China, Fiji, or Papua New Guinea, no fee for first checked bag and $100 USD fee for second checked bag. Allowances subject to size/weight limits. Contact a Delta agent or see  Excess Baggage  for details.

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Basic Economy tickets and tickets issued for travel originating outside of the United States and Canada are subject to charges and fees for changes and cancellations. Learn more about all change and cancellation fees on our Change or Cancel Overview Page.

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• Flights to Alaska

Alaska is closer than you think.

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With expanding commercial air service from the continental states, Alaska is more accessible than ever. Anchorage is Alaska's main transportation hub and offers the greatest selection of flights both within Alaska and across lower 48 destinations. Because of this, most Alaska vacation packages start in Anchorage. It is also the primary airport serving Alaska cruise passengers either beginning or ending their trips in Seward or Whittier .

The primary airlines flying to Anchorage are Alaska Airlines, Delta, United, American, and Sun Country (summer only). International airlines include Air Canada, Condor, and Icelandair. Direct flights are available from Seattle, Portland, Los Angeles, Las Vegas, Phoenix, Chicago, and Minneapolis. Some of these direct connections may be operated only during the summer. There are no direct flights to Alaska from the east coast.

Although flights into Anchorage are more frequent and typically more affordable, both Fairbanks and Juneau have international airports. There are daily flights into Fairbanks, but not nearly as many compared to Anchorage. Most airlines that fly into Anchorage fly into Fairbanks during the summer. There are nonstop flights from Seattle to Fairbanks, but most flights to Fairbanks include at least one layover.

If your travel plans include Southeast Alaska and you're not on a cruise, you will probably fly into Juneau. The airport in Juneau does not see as many commercial flights as Anchorage or Fairbanks. Of the major airlines, only Alaska Airlines, Delta, and American fly into Juneau. The only nonstop flights come from Seattle.

Since so many Alaska communities are not connected to the road system, small regional air carriers serve an important role in Alaska transportation. These include Raven, Alaska Seaplanes, and Penn Air.

While Alaska Tour & Travel does not make airline reservations, we can help you plan and book cruises and all transportation , accommodations , and activities while you're in Alaska.

Alaska Airlines 800-252-7522

United Airlines 800-864-8331

Delta Airlines 800-221-1212

American Airlines 800-433-7300

Sun Country 651-905-2737

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About Flying to Alaska

Pack your suitcase, schedule your Alaska flights, and prepare for an excursion unlike any you've ever been on. When the time comes for your next adventure, Expedia gets that planning is the fun part. Choosing your region, finding all of the best entertainment, and seeking out flights are all a part of creating memories you'll remember for a lifetime. And no matter if you're looking for an action-packed getaway with your loved ones or a serene trip on your own, when you use Expedia to plan your trip to Alaska, you'll find myriad ways to customize your adventure with our sweet deals and simple booking process.

Get an Amazing Alaska Flight

No matter if you're seeking airfare to the state's capital of Juneau, or would prefer to fly someplace off the beaten path, you're guaranteed to find the ideal destination for your trip here on Expedia. We're all about assisting you hunt for cheap flights to this state that won't bust your budget. We know you want to allocate more of your hard-earned money toward experiencing the sights and less on the price of your plane ticket to The Last Frontier. And that's why we provide you with an incredible array of affordable plane tickets, including both round-trip and one-way reservations, to ensure your Alaska travel plans remain within your budget.

While on your vacation in Alaska, surround yourself in the indigenous scene by tasting regional dishes and experiencing the outdoor attractions. And if you'd like to explore even more of this region, pay a visit to Anchorage, Kenai Peninsula, or Fairbanks . Regardless of where in this state you choose to go, spend some time at the historic landmarks on your vacation, and enjoy views of the most picturesque areas. It's easy to see why so many adventure seekers, history buffs, and travel addicts alike are drawn to this enticing locale.

Book Your Alaska Hotel Today

Expedia will save you time and money when booking your tickets to the Alaska, so you can spend your time getting the most out of your vacation and not stressing out about going home broke. We offer our customers a huge variety of airlines, airports, and departure times, making it even easier for you to purchase your airfare whether you're searching for an overnight flight or a flight to a particular terminal. We also have an intuitive mobile booking app, which allows you to reserve your trip whenever it's most convenient for you.

If you have a pause from the everyday that has nearly arrived, now is a great opportunity to take advantage of a flight to Alaska. get your camera all set for impressive landscapes and your belly for tasty cuisine - it's vacation time! Arrange your flight to Alaska right now, and prepare to undertake on an unbelievable experience tomorrow. When it comes to searching for flights to Alaska that match your price range and agenda, look no further than our extensive selection right here. Just designate your preferred travel dates now to browse the best deals on flights in Alaska.

Here at Expedia, we’re committed to helping you find cheap flights to Alaska that won’t break the bank. We know you want to put more of your hard-earned cash toward exploring the sites and less on the price of your airfare. That’s why we provide you with a vast selection of affordable plane tickets, including roundtrip and one-way reservations, to ensure your United States of America travel plans remain within your budget. Take advantage of our lowest rates on airfare and have leftover money to spare on your travel adventures.

When it comes to finding flights to Alaska that match your price range and itinerary, look no further than our options right here. We offer a variety of airlines, airports, and flight times making it easier for you to book your airfare. Whether you’re looking for a redeye ticket or a flight to a specific terminal, you’ll find exactly what you need. We also provide a hassle-free mobile booking app, which lets you reserve wherever and whenever is most convenient for you. Book your airfare to Alaska today and get ready to embark on an unforgettable getaway tomorrow.

Alaska Flights Information

Frequently asked questions.

• Alaska Airlines - 2,437 flights to or near Alaska each month, including 1,604 flights to Ted Stevens Anchorage Intl. Airport (ANC) per month.
• Air Excursions - 1,151 flights to or near Alaska each month, including 1,151 flights to Juneau Intl. Airport (JNU) per month.
• Alaska Seaplanes - 1,055 flights to or near Alaska each month, including 1,055 flights to Juneau Intl. Airport (JNU) per month.
• Ted Stevens Anchorage Intl. Airport (ANC) - 3,443 flights per month.
• Juneau Intl. Airport (JNU) - 2,692 flights per month.
• Fairbanks Intl. Airport (FAI) - 992 flights per month.
• Seattle, WA (SEA-Seattle - Tacoma Intl.) to Ted Stevens Anchorage Intl. Airport (ANC) - 3 hours and 13 minutes
• Kenai, AK (ENA-Kenai Municipal) to Ted Stevens Anchorage Intl. Airport (ANC) - 51 minutes
• Fairbanks, AK (FAI-Fairbanks Intl.) to Ted Stevens Anchorage Intl. Airport (ANC) - 59 minutes

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Flights to Alaska with American Airlines

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Your complete guide to Alaska Airlines partners

Editor's note: This is a recurring post, regularly updated with new information.

Even if you aren't on the West coast or don't live near an Alaska Airlines hub, you can still get a ton of value from the Alaska Airlines Mileage Plan program. Sure, you can use Alaska miles for flights on Alaska Airlines, but the real sweet spots of the Alaska Mileage Plan program lie in its wide selection of partners.

Alaska Airlines miles aren't as easy to earn as other programs since Marriott Bonvoy is the only major transferrable currency you can transfer into the program. However, there are still several options if you want to earn Alaska Mileage Plan miles for your next redemption.

Here's what you need to know about earning and redeeming with Alaska Mileage Plan partners.

Alaska Mileage Plan airline partners

You can redeem Alaska Mileage Plan miles on Oneworld partner airlines, including Oneworld connect airline Fiji Airways. Specifically, here are Alaska's Oneworld partners:

• American Airlines.
• British Airways.
• Cathay Pacific .
• Fiji Airways (a Oneworld connect airline).
• Japan Airlines.
• Malaysia Airlines.
• Qatar Airways.
• Royal Air Maroc .
• Royal Jordanian.
• SriLankan Airlines.

Alaska also has several non-Oneworld airline partners. While redemptions aren't available on all of them, Alaska's non-Oneworld airline partners include:

• Aer Lingus.
• Air Tahiti Nui .
• El Al Israel Airlines .
• Hainan Airlines.
• Icelandair.
• Korean Air.
• LATAM Airlines.
• Mokulele Airlines + Southern Airways Express.
• Ravn Alaska .
• Singapore Airlines.

Related: Your complete guide to earning and redeeming with Alaska Airlines Mileage Plan

Alaska Mileage Plan award charts

Until the final days of 2022, Alaska Mileage Plan offered award charts on its website for each of its partner airlines. But now, you'll only find three award charts on Alaska's website : a North American award chart, a Money and Miles award chart for Alaska fights and an international award chart.

Related: Alaska Mileage Plan publishes a new partner award chart

Here's the North American award chart:

Here's the Money and Miles award chart:

And here's the international award chart:

These award charts only show starting rates for award flights on Alaska Mileage Plan partners. And the note at the bottom of the international award chart states you'll need to search using your origin, destination and dates to view pricing for awards to and from points outside the U.S. and Canada.

Since redemptions aren't available on all partners and Alaska's agreements with some partners don't allow for redemptions on all routes, you'll need to search for your desired award on Alaska's website to know whether it's available (and if so, how much it will cost).

Related: Maximizing redemptions with Alaska Airlines Mileage Plan

Redeeming Alaska miles for a partner award flight

To search for award availability and pricing, go to the Alaska Airlines website, log in to your Mileage Plan account and select the "Use miles" box before searching.

You can also check the "Award calendar" box before searching for an award to see a calendar view. Then you can select the award type.

The calendar view is particularly helpful if you have a flexible travel schedule and are looking for less-expensive partners. For example, consider these one-way business-class partner awards from New York to Hong Kong:

You could redeem 120,000 Alaska miles plus $26 per person for a mixed-cabin award on Korean Air. Or you could redeem 100,000 Alaska miles plus $25 for a business-class award on Singapore Airlines. But you could also redeem just 50,000 Alaska miles plus $19 for a business-class award on Cathay Pacific.

Here are some things to know if you want to redeem Alaska miles on partners:

• Itineraries that include one or more partner award segments incur a $12.50 nonrefundable fee per person, per way.
• You can't book a stopover on awards within international regions (such as intra-Asia or intra-Europe).
• If your origin and destination are outside the U.S. and Canada, you must book at least 72 hours before departure.
• Alaska Mileage Plan awards for select partners, including British Airways, Hainan Airlines and Icelandair, face a high carrier-imposed charge.
• You can't use Alaska miles to book a Ravn Alaska award between Fairbanks and Anchorage.
• If you redeem Alaska miles for a one-way Korean Air award, you'll pay the same amount of miles as if you booked a round-trip award.
• For international partner award bookings, lap infants may not be accepted. Alaska's website recommends booking a seat at the standard mileage rate for infants on these flights.

Additionally, remember that you can't mix partner airlines. In particular, all award tickets must be operated by a single partner. That said, you can add Alaska Airlines flights to a partner itinerary.

Related: How to book free stopovers with Alaska Airlines Mileage Plan

Sweet spots

Alaska's removal of partner-specific award charts may be a precursor to removing some of the best partner sweet spots. However, at least for now, we're still seeing many of our favorite Alaska Mileage Plan sweet spots .

One of the best uses of Alaska miles is to book business or first class awards on Cathay Pacific . Before Alaska removed its Cathay Pacific award chart , we knew one-way awards on Cathay Pacific from the U.S. to Asia were 50,000 miles in business class and 70,000 miles in first class. Now, all the Alaska Mileage Plan international award chart tells us is that one-way partner awards from the U.S. to Asia start at 50,000 miles in business class and 70,000 miles in first class.

While updating this story, we found no first-class award availability on Cathay Pacific between the U.S. and Hong Kong. So we can't confirm these awards are still bookable for 70,000 Alaska miles each way. But we did find one-way business class awards on Cathay Pacific bookable for 50,000 miles plus minimal taxes and fees.

You can also tack on a stop in Hong Kong for free before continuing somewhere else in Asia (like Bali) for the same miles as ending your trip in Hong Kong.

Alaska Mileage Plan miles can also be a great way to get to Fiji . Before Alaska removed its Fiji Airways award chart, we knew one-way awards on Fiji Airways between the U.S. (Los Angeles and San Francisco) and Nadi, Fiji, cost 40,000 miles in economy or 55,000 miles in business class. And luckily, we're still seeing this pricing:

If you're considering booking, know you can add a stopover in Fiji and then continue to Australia for the same amount of miles.

Related: How to plan a trip to Fiji without breaking the bank

Other partner redemptions with Alaska Mileage Plan

Besides award flights, there are other ways to redeem Alaska miles . Here's a quick overview of some of the non-airline partners with whom you can redeem Alaska Mileage Plan miles:

• Alaska Airlines Hotels : You can redeem Alaska miles for hotel stays when you book through the Alaska Airlines Hotels portal. You can redeem fewer miles for stays if you have an Alaska Airlines credit card.
• Transfer miles to someone else : You can transfer miles to another Alaska Mileage Plan member at a rate of $10 per 1,000 miles.
• Donate your miles : You can donate your miles to a selection of charities through Alaska's CARE Miles program.
• Redeem miles for magazines : You can redeem miles for magazine subscriptions through MagsForMiles.
• Alaska Airlines Extras : You can redeem miles for experiences, shows, sporting events and more through Alaska Airlines Extras.

However, before you redeem Alaska Mileage Plan miles with these partners, consider whether doing so will provide good value. For example, paying to transfer your Alaska miles to someone else likely won't provide good value. But, redeeming miles for tickets to a sporting event through Alaska Airlines Extras could provide good value in some cases.

Related: 5 ways the TPG staff would redeem 70,000 Alaska miles

Earning with Alaska Mileage Plan partners

To take advantage of Alaska's partner redemptions, you need Alaska miles. You can, of course, earn miles when you fly with Alaska Airlines. But here's how to earn Alaska miles with Mileage Plan partners.

Fly with partner airlines

As mentioned above, you can earn miles when you fly with Alaska Airlines. But you can also earn Alaska miles on most flights operated or marketed by Alaska's partners.

Earning rates vary by airline and fare class — and not all fares earn Alaska miles. To see how your flight will earn if you credit it to Alaska Mileage Plan, go to Alaska's partner airline page , click on the airline that sold your flight and check out the earning table.

For example, here's the earning table for flights marketed by American Airlines and operated by either American or another Oneworld airline:

If you're booked into a fare class not listed above, you won't earn any miles if you credit your flight to Alaska.

Get an Alaska Airlines credit card

An easy way to earn Alaska miles is to add an Alaska Airlines credit card to your wallet.

You could sign-up for the Alaska Airlines Visa Signature® credit card , which currently offers 60,000 bonus miles plus Alaska's Famous Companion Fare™ ($99 fare plus taxes and fees from $23) with this offer. To qualify, make $3,000 or more in purchases within the first 90 days of opening your account.

Or you could sign-up for the Alaska Airlines Visa® Business card , which currently offers a sign-up bonus of 50,000 bonus miles and Alaska's Famous Companion Fare; ($99 fare plus taxes and fees from $23) after you make $3,000 or more in purchases within the first 90 days of opening your account.

With both Alaska credit cards, you'll earn 3 miles per dollar spent on eligible Alaska Airlines purchases and 1 mile per dollar spent on all other purchases.

Transfer Marriott points to Alaska

The Alaska Mileage Plan program is also a Marriott Bonvoy transfer partner . For every 3 Marriott points you transfer, you'll get 1 Alaska mile. Plus, you'll get a 5,000-mile bonus for every 60,000 points you transfer. However, Marriott transfers may take four days to arrive in your Alaska account.

Alaska Mileage Plan hotel partners

If you want to earn Alaska miles on your hotel stays, you can book through Alaska Airlines Hotels to earn up to 10,000 miles per night. Or, you could book directly with the following brands and set your earning preference to Alaska Mileage Plan miles:

• Best Western Hotels and Resorts : Earn 250 miles per stay on qualifying rates.
• Marriott Bonvoy : Earn 2 miles per dollar spent on all qualifying charges or 1 mile per dollar spent on the room rate (depending on the hotel).
• Choice Hotels : Earn 250 miles per eligible stay at participating hotels.
• Rocketmiles : Earn 500 to 10,000 miles per night.
• Coast Hotels : Earn 250 miles per stay on qualifying rates.
• Westmark Hotels : Earn 2 miles per dollar spent on room accommodations at a qualified rate.
• InterContinental Hotels Group : Earn up to 2 miles per dollar spent on eligible charges or 500 miles per qualifying stay (depending on the hotel).

Before you earn Alaska miles on your hotel stay, consider whether you'd earn more valuable rewards through the hotel's loyalty program. For example, I'd rather earn Marriott Bonvoy or IHG One Rewards points when I stay with hotels in those programs.

Alaska Mileage Plan car rental and rides partners

If you want to earn Alaska miles on car rentals, you could book your rental through Alaska Airlines Car Rental and earn 50 miles per rental day on most rentals. Or, you can opt to earn Alaska miles on car rentals and rides with the following Mileage Plan partners:

• Lyft : Link your Alaska Mileage Plan and Lyft accounts to earn 1 mile per dollar spent on Lyft rides.
• Avis and Budget : Earn 50 miles per rental day on rentals of one to four days or 500 miles on rentals of five days or more.
• Dollar and Thrifty : You'll typically earn 50 miles per rental day. But through June 30, 2023, you can earn 150 miles per rental day on rentals of three days or longer.
• Hertz : You'll typically earn 50 miles per rental day on rentals of one to four days or 500 miles per rental on rentals of five or more days. However, through June 30, 2023, you can earn four times the miles.
• Alamo and National : Earn 50 miles per rental day.

Before you opt to earn Alaska miles on your car rental, read the linked partner page. Some partners require you to book your car rental using a special code or exclude some rental locations. And some partners only provide miles for rentals in select countries.

Other Alaska Mileage Plan partners

Finally, several other Alaska Mileage Plan partners let you earn Alaska miles on your purchases. Here's a look at some of these partners:

• Mileage Plan Dining : Earn miles when you use an enrolled card to pay at participating restaurants, bars and clubs.
• Mileage Plan Shopping : Earn miles when you click through the Alaska shopping portal to a participating merchant and make an eligible purchase.
• CuisesOnly : Earn 1 mile per dollar spent (up to 10,000 Mileage Plan miles) when you book a cruise.
• 1-800-Flowers.com : Earn 20 miles per dollar spent when using promo code AKA3.
• Carrs/Safeway stores in the state of Alaska : Earn 1 point per dollar spent on groceries and 2 points per dollar spent on gift cards. Once you earn 100 points, you get a reward you can clip for 100 Mileage Plan miles.

Many more niche Alaska Mileage Plan partners let you earn miles on everyday purchases. Check out Alaska's Everyday partners page for more details.

Related: How to earn miles with Alaska Airlines Mileage Plan

Bottom line

Alaska Mileage Plan has some extremely valuable partners. In particular, the program's airline partners offer some extremely valuable redemption options.

There are plenty of options to earn Alaska miles with partners, including car rentals, dining and shopping. That said, the easiest ways to earn Alaska miles are with cobranded credit cards like the Alaska Airlines Visa credit card or by transferring points from Marriott Bonvoy .

Additional reporting by Benji Stawski and Victoria M. Walker.

Updated as of 4/18/2024.

Alaska Airlines launches new options for guests to support sustainable travel

• May 7, 2024
• Sustainability
• Alaska Airlines
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Alaska is the first U.S. airline to link guest participation in sustainability to loyalty with an accelerated path to elite status.    

We’re excited to share a new way you can join us on our journey toward a more sustainable aviation future.

Now, when you book your flights with Alaska Airlines, guests will have the option to reduce their environmental impacts by purchasing sustainable aviation fuel (SAF) credits right in the booking path. You can choose to support SAF in an amount based on 5%, 10%, or 20% of your emissions when you book on alaskaair.com (mobile app feature coming soon!).  

Plus, Alaska Mileage Plan™ members who buy SAF credits can earn elite-qualifying miles (EQMs) for their contributions! For every $100 spent on SAF, you’ll score 500 EQMs (up to 5,000 EQMs per year), giving you a boost on your journey to elite status. 

SAF is a critical part of aviation’s path to a more sustainable future, and while we use it today, there is not enough SAF available. It will take all of us to grow this market,” said Diana Birkett Rakow, senior vice president of public affairs and sustainability, Alaska Airlines. “The more people who know about and support this important technology, the better we can impact efforts to make a sustainable future for air travel a reality.”   

Now, when you’re booking your trip, you’ll see SAF credit options in the booking process as part of the other options, powered by climate technology company, CHOOOSE. The SAF credit option is based on carbon emissions associated with the guest’s flight and follow the International Air Transport Association (IATA) Recommended Practice 1726 (Passenger CO2 Calculation Method) . This calculation method leverage parameters including  aircraft fuel consumption, flight path, seat configuration, cabin class, and load factors sourced directly from Alaska’s operational data.   

How it works:

“Alaska is on a journey to make air travel more sustainable with an ambitious goal of net zero carbon emissions by 2040. Now we are inviting our guests to join us on the journey,” said Rakow. “We’re proud to be the first U.S. airline to make this connection between guest engagement in SAF and earning elite status.” 

Want to support SAF and cover even more of your trip? Visit alaskaair.chooose.today to do so! 

Navigating sustainability in aviation

Join Base Chief Pilot JP Wilson for a journey through Alaska Airlines’ path to net zero carbon emissions by 2040. We reflect on the impact of aviation on our planet and explore sustainable solutions for the future of air travel.

Our EverGreen Journey 

We have prioritized immediate actions and long-term investments –being the first airline to remove plastic straws, water bottles and cups on board – aimed to reduce our carbon emissions and waste, and to protect local ecosystems. We know we can’t make this journey alone and are working closely with innovative partners across the globe to inform our sustainability work and enable new solutions for the future. 

SAF is a safe and certified fuel that, according to IATA , can slash carbon emissions by a whopping 80% or more over its lifecycle. And the best part? It can be used in all the aircraft and fuel systems we already have. Since 2010, Alaska has worked with a coalition of partners to drive the growth of the SAF market.

These efforts include programs with Microsoft and other companies to offset employee business travel. We’ve also been working with universities and scientists to stay up to date on all the latest research and knowledge when it comes to SAF. Plus, advocated for public policy to help advance SAF. 

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Did You Make Your Connecting Flight? You May Have A.I. to Thank.

Airlines are using artificial intelligence to save fuel, keep customers informed and hold connecting flights for delayed passengers. Here’s what to expect.

By Julie Weed

Last month in Chicago, a United Airlines flight to London was ready to depart, but it was still waiting for 13 passengers connecting from Costa Rica. The airline projected they’d miss the flight by seven minutes. Under normal circumstances, they’d all be scrambling to rebook.

But thanks to a new artificial-intelligence-powered tool called ConnectionSaver, the jet was able to wait for them — their checked bags, too — and still arrive in London on time. The system also sent text messages to the late-arriving passengers and the people on the waiting jet to explain what was happening.

A.I. still might not be able to find space for your carry-on, but it could help put an end to the 40-gate dash — sprinting to catch your connecting flight before the door slams shut — as well as other common travel headaches.

It’s not just United. Alaska Airlines , American Airlines and others have been working to develop new A.I. capabilities that could make flying easier for passengers. The carriers are also using the technology to reduce costs and streamline operations, including saving fuel, said Helane Becker, an airline industry analyst for the investment bank TD Cowen . Although many of the airlines are developing their programs independently, a successful innovation by any carrier could possibly become an industry standard.

A.I. is poised to change almost every aspect of the customer flying experience, from baggage tracking to personalized in-flight entertainment, said Jitender Mohan, who works with travel and hospitality clients at the technology consulting company WNS .

Saving fuel and frustration

A.I. has been helping Alaska Airlines dispatchers plan more efficient routes since 2021. “It’s like Google maps, but in the air,” explained Vikram Baskaran, vice president for information technology services at the carrier.

Two hours before a flight, the system reviews weather conditions, any airspace that will be closed, and all commercial and private flight plans registered with the Federal Aviation Administration, to suggest the most efficient route. The A.I. takes in “an amount of information no human brain could process,” said Pasha Saleh, the corporate development director and a pilot for Alaska.

In 2023, about 25 percent of Alaska flights used this system to shave a few minutes off flight times. Those efficiencies added up to about 41,000 minutes of flying time and half a million gallons of fuel saved, Mr. Baskaran said.

On the ground, American Airlines and others are working on an A.I.-powered system American calls Smart Gating — sending arriving aircraft to the nearest available gate with the shortest taxiing time, and if the scheduled arrival gate is in use, quickly determining the best alternate gate. All this could mean fewer frustrating minutes spent waiting on the tarmac.

American introduced Smart Gating at Dallas Fort Worth International Airport in 2021 and now employs it at six airports, including Chicago O’Hare and Miami International. The airline estimates it saves 17 hours a day in taxi time and 1.4 million gallons of jet fuel a year.

Mr. Mohan said that using A.I. as a virtual parking attendant could save up to 20 percent of taxiing time, with the highest benefits seen at the largest airports.

Faster and better customer service

Rapidly evolving generative A.I. — think ChatGPT — is helping airlines communicate with passengers better. At United, a companywide challenge last year yielded a plan to make texts sent to fliers more specific about what’s causing delays. Passengers can get frustrated when flights are delayed with no explanation, said Jason Birnbaum, United’s chief information officer.

But tracking the details required, composing an appropriate message and sending it to the right people for 5,000 flights a day would be too much for the staff to handle, Mr. Birnbaum said. Generative A.I. can process all that data and create messages tailored to conditions. For example, passengers booked on a January United flight from San Francisco to Tucson received this text message, along with a new departure time and an apology: “Your inbound aircraft is arriving late due to airport runway construction in San Francisco that limited the number of arrivals and departures for all airlines earlier.”

Having a more detailed explanation can calm travelers’ nerves. Jamie Larounis, a travel industry analyst who flies about 150,000 miles a year, recalled receiving text messages last summer explaining that a storm and a related crew-scheduling problem had delayed his flight from Chicago. “Getting a specific reason for the delay made me feel like the airline had things under control,” he said.

Generative A.I. is also good at summarizing text, making it a powerful tool for wading through emails. Last year, Alaska was among the carriers that began using A.I. to handle customer messages more efficiently. The airline’s system “reads” each email and summarizes the issues raised.

“We used to read first in first out, handling the requests as they came in,” said Mr. Baskaran, but now the system helps prioritize emails. For example, an urgent request involving an upcoming flight may take precedence over a complaint about a past one.

The system also helps a human agent decide how to respond, such as offering the customer a voucher, and it may draft an initial written response. “The person makes the decision, but it’s streamlined,” Mr. Baskaran said.

For all the benefits A.I. promises to airlines and passengers, the technology still has some shortcomings. For one, it doesn’t always deliver accurate information. In 2022, an Air Canada chatbot incorrectly promised a traveler that if he booked a full-fare flight to a relative’s funeral, he could receive a bereavement fare after the fact. When he filed a small-claims case, Air Canada tried to argue that the bot was its own separate entity, “responsible for its own actions,” but a tribunal found Air Canada responsible and ordered it to pay about $800 in damages and fees.

Still, as A.I. develops and airlines race to find more uses for it, passengers could see even more benefits. “As a customer and a business person, this is one of the biggest technology disruptions in the last five to eight years,” Mr. Mohan said.

Follow New York Times Travel on Instagram and sign up for our weekly Travel Dispatch newsletter to get expert tips on traveling smarter and inspiration for your next vacation. Dreaming up a future getaway or just armchair traveling? Check out our 52 Places to Go in 2024 .

An earlier version of this article, in a quotation from Vikram Baskaran, vice president for information technology services at Alaska Airlines, misstated the number of gallons of fuel an artificial-intelligence-powered planning system saved the airline in 2023. It was half a million, not half a billion.

How we handle corrections

Open Up Your World

Considering a trip, or just some armchair traveling here are some ideas..

52 Places:  Why do we travel? For food, culture, adventure, natural beauty? Our 2024 list has all those elements, and more .

Mumbai:  Spend 36 hours in this fast-changing Indian city  by exploring ancient caves, catching a concert in a former textile mill and feasting on mangoes.

Kyoto:  The Japanese city’s dry gardens offer spots for quiet contemplation  in an increasingly overtouristed destination.

Iceland:  The country markets itself as a destination to see the northern lights. But they can be elusive, as one writer recently found .

Texas:  Canoeing the Rio Grande near Big Bend National Park can be magical. But as the river dries, it’s getting harder to find where a boat will actually float .

7 Of The Cheapest Airlines For Summer Travel

• Choose low-cost airlines for budget-friendly travel without sacrificing quality or comfort.
• Fly with Southwest, Alaska, JetBlue, Hawaiian, Allegiant, Frontier, or Spirit to explore the US affordably.
• Baggage policies, loyalty programs, and in-flight perks make these airlines great options for budget travelers.

Looking to save on travel? Opting for budget airlines is certainly a savvy move! Thankfully, the US has a number of low-cost airlines, and these are the best options for travelers on a tight budget.

Just because a flight is cheap doesn't imply it fails to satisfy the standards (although, yes, some of them do lack frills like food and extra legroom). Still, some budget airlines are worth every penny and offer the same flying experience as legacy airlines.

So, whether looking to explore the Northern Rockies or venture to the best Hawaiian Islands for first-timers , there's at least one cheap airline in the US that can make budget travelers' dreams come true. In addition, travelers can follow tips for booking cheap flights to cut travel costs even further.

With plenty of cheap places to travel in the US all year by air, low-cost airlines take travelers there without breaking the bank. Keep reading to find out the cheapest airlines in the USA for domestic travel this summer and explore some stunning destinations while staying within budget.

10 Busiest Airports In The World, 2024

Southwest airlines, total revenue per available seat mile (rasm): 15.32 cents.

One of the biggest low-cost carriers in the US is Southwest Airlines . The airline operates to 121 destinations in the US and foreign countries, with hubs located in Dallas and Chicago.

What sets Southwest apart is its baggage policy. In addition to the standard carry-on luggage and personal items, passengers are allowed two complimentary checked bags. Furthermore, despite being ranked first in this list, Southwest is still inexpensive, with 15.32 cents in revenue per seat mile until 2023.

Another benefit of flying with Southwest is that their Rapid Rewards program applies to all flights, and the points gained never expire.

Alaska Airlines

Total revenue per available seat mile (rasm): 15.21 cents.

Alaska Airlines is not a low-cost carrier, like Hawaiian Airlines, but it is placed on the list of the cheapest airlines in America because of a revenue per seat mile of 15.21 cents for 2023. At the moment, Alaska Airlines operates five major hubs, including Los Angeles and Seattle.

With regional partners SkyWest Airlines and Horizon Air, Alaska Airlines serves more than 100 destinations in the US, the Bahamas, Canada, Belize, Costa Rica, Guatemala, and Mexico.

There are many reasons to book tickets with Alaska Airlines and one is its loyalty program, the Mileage Plan. Passengers of Alaska Airlines may earn miles with this plan and use them to get first-class upgrades, hotel credits, ticket reductions, and cruise offers.

7 Cheapest Airlines For Traveling To The Paris 2024 Olympics

Total revenue per available seat mile (rasm): 14.04 cents.

For tourists on a tight budget, JetBlue offers low-cost affordable flights, yet with excellent amenities. JetBlue's overall revenue per seat mile in 2023 was 14.04 cents, which maintained its ranking as one of the most affordable airlines in the US.

JetBlue may be a little expensive at times, but its perks, like complimentary snacks, plenty of legroom, and seatback screens on all aircraft, make it one of the top US airlines. Additionally, JetBlue's baggage policy covers the cost of one carry-on item as well as one item that fits under the seat.

Along with traditional rewards system features, JetBlue's TrueBlue rewards program lets users share points with friends and family.

Hawaiian Airlines

Total revenue per available seat mile (rasm): 13.44 cents.

Hawaiian Airlines is among the best airlines to fly in 2024 , and it's unquestionably the best choice for travelers seeking a cheap carrier to Hawaii for a tropical vacation. It's also the safest airline traveling to Hawaii.

Travelers can take direct flights to Hawaii from several US cities, such as Boston, New York, and Los Angeles. In addition, it offers service to a number of foreign locations in North America, the South Pacific, and Asia. Despite not being a low-cost carrier, this airline is ranked fourth on this list because, in 2023, its revenue per seat mile was 13.44 cents, which was marginally more than Allegiant's.

Allegiant Air

Total revenue per available seat mile (rasm): 12.50 cents.

Allegiant Air is another ultra-low-cost airline that comes in at number three on this list. With a revenue per seat mile of 12.50 cents in 2023, it is a cost-effective choice for passengers on a tight budget.

This airline travels only within the United States, but to over 124 destinations. The farthest passengers can go with this airline is near (not into) Canada. Allegiant offers a wide choice of US destinations, from major cities to smaller regional airports.

Their Allegiant Total lets passengers bundle priority boarding, luggage, and seat selection at a discounted price. There are many more surprising facts about Allegiant Air passengers should know before booking their tickets.

How I Survived An Airline Losing My Luggage Before A Big Conference

Frontier airlines, total revenue per available seat mile (rasm): 9.49 cents.

Frontier Airlines has the second-lowest total passenger revenue per seat mile at 9.49 cents, making it one of the least expensive airlines in the United States. With its headquarters in Denver, Colorado, it is ideally situated to link a vast network of destinations throughout the country. The airline travels to over 100 destinations across the US and 31 international destinations, covering popular routes as well as hidden gems.

They offer seriously cheap tickets through their service, for which passengers simply pay for what they require. They charge for carry-on and checked luggage, so the less baggage a traveler carries, the more they save - an excellent choice for the minimalist traveler! Also, the airline is one of the safest low-cost airlines in 2024 .

Spirit Airlines

Total revenue per available seat mile (rasm): 8.94 cents.

Spirit Airlines is the largest ultra-low-cost airline in North America. Its headquarters are in Dania Beach, Florida, and it offers regularly scheduled flights across the US, the Caribbean, and Latin America. Furthermore, based on its total revenue per available seat mile (RASM), which was 8.94 cents for the year 2023, it is the cheapest airline in the US.

One thing to keep in mind is that Spirit only permits one personal item per passenger under the seat. After that, each additional bag—including carry-ons—is charged. There is an additional charge for tickets that let the buyer select their seat. This way, they maintain cheap flight costs.

Find cheap flights from Chicago to Alaska from $169

This is the cheapest one-way flight price found by a kayak user in the last 72 hours by searching for a flight from chicago to alaska departing on 6/5. fares are subject to change and may not be available on all flights or dates of travel. click the price to replicate the search for this deal., search hundreds of travel sites at once for deals on flights to alaska.

Save 21% or more Compare multiple travel sites with one search.

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Best Alaska Flight Deals

Cheapest round-trip prices found by our users on KAYAK in the last 72 hours

Good to know

Faqs - booking alaska flights, i want to visit juneau, alaska, from chicago. how should i get there.

If you’d like to fly from Chicago to Alaska’s capital city of Juneau, start with a flight from Chicago O’Hare Airport (ORD) or Chicago’s Midway Airport (MDW) to Anchorage Airport (ANC). Upon arriving in Anchorage, you can take a nonstop flight to Juneau International Airport (JNU). Alternatively, you can take a layover flight from O’Hare Airport or Midway Airport to Juneau International Airport with a stopover at Seattle-Tacoma Airport (SEA).

Are there any nonstop flights from Chicago to Alaska?

If you’d like a non-stop flight from Chicago to Alaska, fly out of Chicago O’Hare International Airport (ORD). United Airlines and Alaska Airlines offer nonstop service from O’Hare International Airport to the Ted Stevens Anchorage International Airport (ANC). Chicago’s Midway Airport (MDW) only offers layover flights from Chicago to Alaska.

I’m flying from Chicago to Alaska to visit Denali National Park. Where should I fly to?

If you want to visit Denali National Park in Alaska from Chicago, consider flights from Chicago O’Hare Airport (ORD) or Chicago Midway Airport (MDW) to Fairbanks International Airport (FAI). United Airlines provides non-stop flight service, while both Delta and Alaska Airlines provide layover flights with a stop at Seattle-Tacoma International Airport (SEA). From Fairbanks, a train goes directly to Denali National Park, taking around 4 hours.

Are there any flights from Chicago to the Arctic region of northern Alaska?

Although there aren’t any direct flights from Chicago to the Arctic region of Alaska, you can reach that area with multiple flights. First, fly from either Chicago O’Hare Airport (ORD) or Chicago Midway Airport (MDW) to Anchorage Airport. From Anchorage Airport (ANC), you can take nonstop flights to the Arctic towns of Barrow (around 2 hours), Deadhorse (about 1h 40min), Kotzebue (around 1h 30min), and Nome (about 1h 30min).

How does KAYAK find such low prices on flights from Chicago to Alaska?

KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Chicago to Alaska.

How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from Chicago to Alaska?

KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Alaska from Chicago is likely to change within 7 days, so travelers know whether to wait or book now.

What is the Hacker Fare option on flights from Chicago to Alaska?

Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Alaska with an airline and back to Chicago with another airline.

What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from Chicago to Alaska?

Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Alaska from Chicago up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

Top tips for finding cheap flights to Alaska

• On average*, there is no price difference when choosing to fly in the morning or the evening on this flight route.
• If you’d like to relax before a long flight from Chicago to Alaska, Chicago O’Hare Airport (ORD) offers multiple lounges with daily passes. The American Airlines Admirals Clubs are in Concourses G, H, K, and L, while the United Clubs are in Concourses B, C, and F.
• Both Chicago’s O’Hare Airport and Chicago Midway Airport (MDW) offer facilities and services for passengers with reduced mobility. These include accessible parking, accessible entrances, accessible bathrooms, and wheelchair assistance upon request.
• If you’re looking for eco-friendly flights from Chicago to Alaska, both United Airlines and American Airlines are committed to net-zero carbon emissions by 2050. Alaska Airlines aims for the same by 2040. All three airlines seek to improve their fuel efficiency, as well.
• Carry-on luggage policies for American Airlines, Delta, and United Airlines flights from Chicago to Alaska include a small personal item and a larger carry-on item that doesn’t exceed 22 lb. Their checked bag allowance includes up to two bags for a modest fee, with each bag measuring up to 62 linear inches.
• Are you looking to save money on your flight from Chicago to Alaska? If you’re flexible on time, one-stop or two-stop flights tend to be cheaper than nonstop flights to Alaska. Sun Country Air flights have one stop at Minneapolis St Paul Airport (MSP), while Alaska Airlines stops at San Francisco Airport (SFO) and Seattle-Tacoma Airport (SEA).

Top 5 airlines serving from Chicago to Alaska

The type of the food requested (Asian vegetarian) was not properly met with. They have very limited snack items that may compensate for the main meals.

The quality of the food is pretty good. Thank you, EVA Air.

Fast and efficient boarding. Flight was on time. Service was very good for our long flight. First time flying with this airline and I would highly recommend.

Eva Air's Business Class is pretty decent. With the given price, I think that the food can be better.

Pleasant crew. Very long flight, a bit uncomfortable at times being seated, but not too bad.

No ice for the drinks. Only gave a half a cup of your beverage. Not enough water. I got very dehydrated.

Eva air is a good airline. The seats on the way to Taipei could have certainly been more comfortable, but all in all it was a pretty good experience.

Eva is one of the top airlines in Asia... but often are over priced. Finally found a reasonable rate.

My original flight was rescheduled & EVA did a good job rescheduling my flight & connecting flight.

Polite hard working crew. No complaints really. Meals were not to my liking.

I’ve had a couple flights this week on United that were delayed by an hour or more

Great! The plane was decently sized and comfortable. The staff was nice and there was great in flight entertainment

Last minute gate change nearly caused us to miss our flight. Change was not announced or displayed in the main board at the old gate. Terrible communication. When we landed we had to wait 20 minutes because there was another plane at the assigned gate. Not the crew’s fault, but adding 20 minutes to a 45 minute flight sucked.

delay several times and wait extra long to board. no entertainment service because there are problem for some rows. always encounter some delays for the last flight of the day.

The flight experience was very good! Especially the United Club!

I was not able to buy food in the flight. They refer to include your Credit card in the APP, and if you are not from USA (i have a credit card form Canada) it is not possible

The flight from Ottawa to Chicago took a lot longer due to DC in Ottawa. We got to Chicago and went to our gate to catch our flight. We only had nine minutes I found that very stressful.

Good boarding. Crew started quick with drinks and food. They came around several times for trash which I really liked. Other than turbulence due to storms in the area, flight was great.

The control panel for the seat back screen did not work at all after takeoff.

Plane was so old it had cigarette butt trays in the seat

Good flights. Departure and arrivals were on time. DFW was a little problematic in that the Skytrain without prior notice bypassed the Echo terminal so that delayed my arrival at my connecting flight.

Because I can’t stand very long in one place, I was allowed to reword.

5 hour flight - full flight - not enough room to use my computer - slightly delayed - Admirals club was excellent quality food, drink made up for flight seating. No food offerred on flight, you ahd to prebook.

Excellent- plan was barely populated. I cannot remember a flight where I was able/encouraged to stretch out!

Great flight. Boarding was efficient and quick. On time departure and smooth flight. Flight arrived early at destination. Good experience.

Had technical issue which delayed the flight period. Flight crew knew there was 5 passengers that the connecting flight was within 15 minutes once at the gate. Rather than identify the 5 passengers to assure they got first. The flight attended mentioned it but didn't assist to assure passengers with connecting flights off first. This caused a hardship and our party of 3 missed the connecting flight.

I don't like that I have to pay if I want extra leg room. The seats are so expensive; I sit in normal seats and my legs and knees cramp the entire flight. I never feel comfortable on AA flights.

Flight was delayed at departure due to weather and the need for de-icing. The flight was smooth but there was a delay at arrival due to weather. We were in a hold for 20 minutes or more. The flight arrived more than 30 minutes late. Airlines have no control over the weather and I'm glad that they follow all safety procedures. Had to wait a long time for my checked luggage. Whole process was slow and the bags arrived wet due to the rain. The onboard wifi and entertainment access was spotty and the signal was dropped several times. Otherwise the crew was great and friendly. They tried to get everyone's bags stowed and seated so we could take off.

Regarding the boarding: it needs more efforts to make it more convenient

Deicing in Denver took forever and I almost missed my connection. De-ice faster! Not Americans fault.

Flight delayed then canceled! I will NEVER fly Spirit Airlines again and will tell all my friends!

Absolutely terrible. The boarding process had zero organization. Mobs of people trying to board. People were climbing over my child's stroller with her in it. No families were boarded first. Boarding was delayed with no reasoning or notification that it would be late. We were then stuck on the plane for 45 minutes after landing. Then waited over two hours for our luggage. There was zero communication with the travelers. Never have I experienced such I professionalism and disgrace of others. Extremely disappointed.

For it to have left on time! Instead of two hours early with zero notice

Flight kept delayed from morning to late afternoon so I had to make other arrangements

Crew was nice, explained emergency protocol very well. Flight took off and arrived on time. Pilot explained the small delay that occurred with docking and providing updates. I would definitely fly spirit again.

Terrible… missed our flight due to ridiculously long time to go thru baggage check-in!

The crew was not great or professional. It seemed like they didn't really want to be there. A true lack of effort for accommodating customers.

Everything was really good but the seats are not very comfortable.

I paid for WiFi, but it (WiFi) was very very slow, will never take again! Impossible open Utube 😤😤😤

I had no legroom, although I paid for extra legroom. I could barely put my bag in front of my feet and under the seat. The Wi-Fi was horrible. In fact the flight attendant said that they had to reboot it and see if it was going to work and never did.

I checked a bag because it was $5 less than carry on. They managed to lose my bag on a 2.5 hr direct flight! Frontier has no airport staff at baggage claim to help. As soon as I got home around 11 pm I tried to use their online system to file the claim for lost bag - system wouldn't take the # on my baggage claim ticket - said it was not the correct number. Also said that I had not checked a bag, which wasn't true - even my online boarding pass showed that I had checked a bag. Wasted about an hour on that process with no luck. Tried again in the morning - same thing. So tried online chat with Frontier bot - waited 35-40" twice to be connected to a baggage agent and it never happened. Eventually drove to PDX after work and waited 2 hrs for the Frontier ticket agents to arrive prior to the next Frontier flight out of PDX and FINALLY got some help from one of them, to take me to lost luggage area where I was able to retrive my bag. Probably took 4-5 hrs. of my time and endless frustration to get my bag. This was my first -- and LAST -- experience flying Frontier Airlines. Check-in was also extremely difficult and time consuming. The flight itself (and staff) were fine but everything else about the experience was a total disaster! The fact that Frontier literally has NO WAY to connect to a human voice for customer service (in this case for lost luggage) is the WORST!!!!!

Frontier is a crappy airline nothing about it is honest

I didn't get to do this flight l, hard to review

Not good 😐 Over priced baggage fees Small hard seats No wifi or entertainment options 😕

Didn't like anything!! Horrible flight. Small seating area and hard seats. Butt was sore after 2 hour flight to Seattle No entertainment or free refreshments No wifi or USB charging receptacles to charge phone entoute like other airliners Luggage rates were 3 times as much as competitors. Difficult to navigate online luggue process to pre pay before flight Overall bad experience WILL NEVER RIDE OR RECOMMEND FRONTIER TO FRIENDS OR FAMILY MEMBERS!!! THIS IS A SHAME!! MOST MESERIBLE FLIGHT OF MY LIFE!! AND I THOUGHT SPIRIT WAS 👎 YOU GOT THEM BEAD HANDS DOWN!!

Flight was a little late taking off. Seats are too upright, no ports to charge devices, no wifi, no entertainment

Six hour delay. Poor customer service. No voucher. Bad communication. Missed important appointments.

Our flight was delayed an hour, then when we got to board our flight finally, we were waiting in our seats for take off for 45 minutes before it was communicated that there was a maintenance issue therefore we waited on the plane for over an hour while that was resolved. We did not get to Phoenix until almost 3 hours after we were originally supposed to. This was the first and last time I will be flying Frontier.

Flight was canceled with little warning. Flight was rebooked through Ontario, California and connecting flight was delayed by over three hours. Frontier is living up to their Greyhound of the skies reputation for sure.

I purchased a carry on bag online…was supposed to cost $72 but after a whole slew of bs charges, the total was over $175.00. Because of these hidden charges, I will not even consider flying Frontier ever again. It’s just not worth the hassle. I’m scratching this company off my list forever.

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Major US airlines are suing the Transportation Department over a new rule requiring upfront disclosure of airline fees, the latest clash between air carriers and the Biden administration.

Airlines for America, along with American Airlines, Delta Air Lines, United Airlines, JetBlue Airways, Hawaiian Airlines and Alaska Airlines, filed suit in the US Fifth Circuit Court of Appeals late Friday, according to a copy of the suit seen by Reuters.

The USDOT issued final rules last month, requiring airlines and ticket agents to disclose service fees alongside the airfare , saying it would help consumers avoid unneeded or unexpected fees.

The airline group said in a statement on Monday the department’s rule would confuse consumers and its “attempt to regulate private business operations in a thriving marketplace is beyond its authority.”

The airlines’ lawsuit calls the rule “arbitrary, capricious, an abuse of discretion and otherwise contrary to law.”

USDOT, which did not immediately comment on Monday, said last month the new rule would result in many consumers paying less for fees when traveling by air.

The agency says consumers are overpaying $543 million in fees annually, and airlines are getting that additional revenue from consumers who are surprised by fees and “then need to pay a higher fee at the airport to check a bag.”

Major airlines charge higher fees to check bags if travelers do not pay in advance or wait until the time of the flight. Earlier this year, many large US airlines boosted fees for checked baggage .

USDOT said fees for baggage or flight changes “must be individually disclosed the first time that fare and schedule information is provided on the airline’s online platform, and cannot be displayed through a hyperlink.”

USDOT also said the rule will end “bait-and-switch tactics some airlines use to disguise the true cost of discounted flights.” It prohibits airlines from advertising promotional discounts off a “low base fare that does not include all mandatory carrier-imposed fees.”

USDOT did not immediately comment. The airline group called the rule “a bad solution in search of a problem.” Southwest Airlines, which expressed support for provisions in the USDOT proposal, did not join the lawsuit.

The airline group said airlines already provide consumers with complete disclosure of all fees associated with air travel before they purchase a ticket.

US airlines collected nearly $6.8 billion in baggage fees in 2022, and $5.5 billion in the first nine months of 2023.

The rule requires airlines to inform consumers that seats are guaranteed and that they are not required to pay extra. Airlines must provide the following notice: “A seat is included in your fare. You are not required to purchase a seat assignment to travel.”

The airlines have not challenged a separate rule finalized last month by USDOT that would require automatic cash refunds for canceled flights when passengers choose not to take a new flight.

“Too often, airlines drag their feet on refunds or rip folks off with junk fees,” President Biden said last month, arguing the mandate will protect passengers “from surprise fees.”

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Alaska Airlines Tests AI for Loyalty and Flight Search

Justin Dawes , Skift

May 12th, 2024 at 9:12 AM EDT

Though the new Alaska Airlines AI flight search tool has issues, it's an early glimpse at how the future of airline loyalty tech and search could look.

Justin Dawes

Alaska Airlines is testing an AI-powered flight search tool meant to inspire travelers during the early stages of trip planning and help them redeem loyalty points.

The tool allows users to ask for suggested flight destinations based on general topics of interest, such as a whale-watching beach or a wine-tasting vacation. And – this is new – it allows users to search for flights that they can purchase with specific amounts of loyalty points. 

Several airlines have said they are working on similar AI tools, but few have released anything yet, especially one that accommodates questions about loyalty points. 

It’s an early step toward a long-term goal of helping travelers with more than just shopping for specific flights, according to Natalie Bowman, managing director of product and digital experiences for Alaska Airlines.

“A travel experience that focuses more on your end-to-end travel journey is where we want to go. For us, it’s really putting our loyalty program at the core of it because we have so many partners where you can earn miles or redeem miles,” Bowman said. “We think AI could be a huge enabler of a really cool experience there.”

The tool also incorporates the network for 30 airline partners that fly to destinations worldwide, which Alaska has been building over the past year. 

“There’s not great visibility to that yet, and so this is a huge opportunity to show people that … they could come to Alaska to book global travel,” Bowman said. “And I think to do that, we need to get this in the hands of more people that are not already naturally coming to Alaska Airlines, and so that will be a big opportunity for us to use this to lure in new audiences.” 

The airline released the tool in mid-April for 5% of website visitors. It will be available to all website visitors in June. 

Alaska provided Skift with a link to the tool’s webpage so that readers can try it out. 

How It Works

One of Alaska’s engineers quickly designed the tool as a side project using software building tech from Microsoft and generative AI from OpenAI.

“What we realized is what he generated was delightfully simple,” Bowman said. “It was all we needed to have; it didn’t need a ton of complexity.”

The user can ask for flight suggestions based with a general prompt, such as, “Take my family to a beach with whales this summer.” It’s meant to respond with flight options for several destinations, and each result is paired with a short description about why it’s included.

Users can ask to view flights that they can purchase for a certain amount of points. The response includes how much the cost would be after spending the specified number of points.

“This is a pain point that we know our mileage plan members have,” Bowman said. “People spend a lot of time looking for award flights, and this helps them create a shortcut to get to that very quickly.”

Like all AI trip planning tools, there are some issues:

• The tool tends to suggest flights to the West Coast of the U.S. unless prompted for another location.
• Sometimes the tool only suggests one location.
• It reports errors and needs to refresh somewhat frequently.
• The tool doesn’t suggest alternatives to routes that Alaska doesn’t offer.

What’s Next

Users can earn and redeem points for Alaska through partnerships with Lyft and Avis Budget, but they have to connect the accounts manually on different websites. The airline wants to build an AI-powered tool that allows users to access all Alaska points in the one place.

“You could envision a world where you could earn or redeem Alaska Airlines miles for every phase of your trip, from flight to hotel to car, maybe excursions in the future,” Bowman said.

Alaska is also building a broader trip planning tool with a team of Google engineers, focused on leveraging multiple technologies. Alaska plans to test that tool later this year to see which model works best for its needs. 

The airline is working on several other AI projects, as well. 

That includes a new internal tool for sending personalized emails to customers post-booking to sell ancillary products. The company in the next couple of months plans to start sending personalized flight recommendations, taking into account information such as where a customer tends to sit on a plane and what time they like to fly. 

The team is also exploring ways to integrate an AI assistant into the middle of the shopping experience to help increase the sales rates. 

Among its tech initiatives, Alaska is investing $2.5 billion to upgrade passenger technology in airport lobbies. And its venture capital firm is investing in startups aiming to modernize the transportation industry.

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Tags: alaska airlines , artificial intelligence , google , loyalty , OpenAi , the prompt

Photo credit: Alaska Airlines is working on several projects that incorporate generative AI. Alaska Airlines

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Alaska airlines launches new way for guests to join the journey to help make air travel more sustainable.

Alaska is the first U.S. airline to link guest participation in sustainability to loyalty with an accelerated path to elite status.  

SEATTLE , May 7, 2024 /PRNewswire/ -- As part of Alaska Airlines' longstanding journey to make air travel more sustainable, the airline will now give guests the choice to voluntarily reduce the environmental impact of their travel with sustainable aviation fuel (SAF) credits during the booking process. Guests can choose to support SAF in an amount based on 5%, 10% or 20% of their carbon impact when they book a ticket on alaskaair.com.

Building on a successful pilot in late 2023, Alaska's Mileage Plan™ members who buy SAF credits will once again earn elite-qualifying miles (EQMs) for their contributions. Mileage Plan members will receive 500 EQMs for every $100 they spend on SAF (up to 5,000 EQMs per year), for a sustainability-linked way to accelerate the path to elite status. Alaska is the first U.S. airline to create a link between guest engagement in SAF and earning elite status.

" Alaska is on a journey to make air travel more sustainable with an ambitious goal of net zero carbon emissions by 2040. Now we are inviting our guests to join us on the journey," said Diana Birkett Rakow , senior vice president of public affairs and sustainability, Alaska Airlines. "Today, we've launched new options for guests to customize their travel experience, take action on the environmental impact of their trip, and help us scale the market for SAF. SAF is a critical part of aviation's path to a more sustainable future, and while we use it today, there is not enough SAF available. It will take all of us to grow this market. The more people who know about and support this important technology, the better we can impact efforts to make a sustainable future for air travel a reality."

With this new feature in the booking process, powered by climate technology company CHOOOSE , the SAF credit options will appear on the same page as other optional trip add-ons during the booking process. The SAF credit option is based on carbon emissions associated with the guest's flight and follow the International Air Transport Association (IATA) Recommended Practice 1726 (Passenger CO2 Calculation Method) . This calculation method leverage parameters including aircraft fuel consumption, flight path, seat configuration, cabin class, and load factors sourced directly from Alaska's operational data.  For guests who want to support SAF equal to their full emissions of their flight, they can do so by visiting alaskaair.chooose.today .

Alaska's sustainability strategy is centered on care – caring for our guests, our employees, the communities where we live and work, and the planet we all share. Alaska is focused on immediate actions and long-term investments that are aimed to reduce carbon emissions and waste, as well as protect local ecosystems. SAF is a safe, certified fuel that, according to IATA , can lower carbon emissions by 80% or more on a lifecycle basis. It can be used in existing fuel systems and airplane engines. Since 2010, Alaska has worked with a coalition of partners to drive the growth of the SAF market.  These efforts include programs with Microsoft and other companies to offset employee business travel, partnering with universities and scientists to leverage the latest research and knowledge, and advocating for public policy to advance SAF.

To learn more about SAF and how to have a role in Alaska's sustainability journey visit alaskaair.com/sustainability

About Alaska Airlines

Alaska Airlines and our regional partners serve more than 120 destinations across the United States , Belize , Canada , Costa Rica and Mexico . We strive to be the most caring airline with award-winning customer service and an industry-leading loyalty program. As a member of the one world alliance, and with our additional global partners, our guests can travel to more than 1,000 destinations on more than 25 airlines while earning and redeeming miles on flights to locations around the world. Learn more about Alaska at news.alaskaair.com  and follow @alaskaairnews for news and stories. Alaska Airlines and Horizon Air are subsidiaries of Alaska Air Group.

About CHOOOSE

CHOOOSE ™ delivers the leading Software-as-a-Service (SaaS) platform that enables both individuals and organizations to understand their carbon footprints, make more carbon-informed decisions, and support trusted climate solutions around the world. Enterprise partners in sectors including aviation, travel, and logistics deploy CHOOOSE to build, manage, and report on carbon programs. Learn more at www.chooose.today .

View original content to download multimedia: https://www.prnewswire.com/news-releases/alaska-airlines-launches-new-way-for-guests-to-join-the-journey-to-help-make-air-travel-more-sustainable-302137514.html

SOURCE ALASKA AIRLINES

What you're owed when your flight is canceled or delayed may be less than you think

What happens if my flight is canceled?

What happens if a flight is delayed, what should i do if my flight is delayed.

Whenever a flight is  canceled or delayed , it causes huge headaches for travelers, but they're not always owed the relief they think they deserve.

U.S. airlines are not required to offer compensation for delays outside their control, like severe weather or  air traffic control issues . And policies vary from airline to airline when it comes to delays caused by controllable issues like maintenance problems and staffing shortages.

The Department of Transportation's interactive dashboard shows what each airline owes travelers for both cancellations and delays. Some airlines may offer additional flexibility beyond what is listed on the dashboard.

Here's what air travelers should know:

What happens if you get bumped? What to know when airlines overbook flights

Cruising Altitude: Progress is not coming fast enough for disabled travelers

DOT rules  require all airlines to offer customers a refund if their flights are canceled for any reason. What changes is what's offered to travelers who choose to rebook.

For example, If American, Delta, Hawaiian or United cancel a flight for controllable reasons, they're committed to:

• rebooking passengers on the same airline or a partner airline, at no extra cost
• providing a meal or cash or voucher for a meal when the cancellation results in a passenger waiting at least 3 hours for a new flight
• providing complimentary hotel accommodations for any passenger affected by an overnight cancellation 
• providing complimentary ground transportation to and from a hotel for any passenger affected by an overnight cancellation

Alaska and JetBlue offer the same, plus some additional compensation.

Allegiant, Frontier, Southwest and Spirit do not book passengers on partner airlines. Additionally Frontier does not offer hotel accommodations and related transport.

"There are no federal laws requiring airlines to provide passengers with money or other compensation when their flights are delayed," according to the Department of Transportation, but U.S. carriers have committed to various levels of compensation for significant delays. Each airline, however, defines significant delays differently.

If a flight is significantly delayed for reasons within their control, Alaska, American, Delta, Jet Blue and United offer:

• providing a meal or cash or voucher for a meal when the delay results in a passenger waiting for at least 3 hours for departure
• providing complimentary hotel accommodations for any passenger affected by an overnight delay
• providing complimentary ground transportation to and from a hotel for any passenger affected by an overnight delay

Alaska and JetBlue offer the same plus some additional compensation.

Allegiant, Frontier, Hawaiian, Southwest and Spirit do not rebook travelers on partner airlines. Frontier doesn't offer hotel accommodations or related transport either.

USA TODAY broke it down by airline: If your flight is delayed, you may be eligible for compensation from your airline

If your flight is experiencing a long delay, the Transportation Department suggests asking airline staff if they will pay for meals or a hotel room.

The DOT dashboard reflects airlines' official policies, but many carriers handle compensation for delays on a case-by-case basis and may provide vouchers or other benefits in some situations that are not formally covered.

For example, according to Delta's Customer Commitment , "Delta representatives are empowered with the flexibility and discretion to issue the following forms of compensation for passenger inconvenience when individual circumstances warrant doing so: cash equivalents (e.g., gift cards), travel credits/vouchers, and/or miles for SkyMiles members."

Best travel insurance: These policies offer the best value

Travel insurance also helps with cancellations and delays. Some credit card companies will also reimburse cardholders for expenses associated with travel disruptions, when travel is booked with their cards.

Contributing: Zach Wichter, Josh Rivera, USA TODAY; Associated Press

• Boeing & Aerospace

WA lawmakers weigh refunds for canceled flights, air travel revamp

Late on a Sunday night last month, four lawmakers — including two from Washington — announced they had come to a bipartisan agreement on a five-year, must-pass congressional bill to maintain America’s aviation system.

But the past few days have seen Congress scramble to pass the Federal Aviation Administration reauthorization bill ahead of its Friday deadline.

The $105 billion FAA reauthorization includes new requirements for cockpit voice recorders — a change prompted in part by the Jan. 5 blowout aboard an Alaska Airlines flight — boosts hiring of air traffic controllers and safety inspectors, and includes recourse for passengers whose flights are delayed or canceled.

The bill needs to first pass the Senate, which could vote as early as Thursday, then would move to the House of Representatives. Sen. Maria Cantwell, the Washington Democrat who chairs the committee in charge of conducting FAA oversight, said Wednesday she expected to finish the bill Thursday.

Cantwell, chair of the Senate commerce committee, announced news of the agreement last month with U.S. Rep Rick Larsen, D-Everett, ranking member of the House Transportation and Infrastructure Committee. They were joined by their Republican counterparts, Sen. Ted Cruz, R-Texas, and U.S. Rep. Sam Graves, R-Mo.

Underscoring the importance of a strong aviation bill, lawmakers have cited recent incidents like near misses at airports where planes barely avoided collisions and the blowout aboard Alaska Flight 1282.

In January, a panel blew out of a Boeing 737 MAX 9 as the Alaska Airlines flight climbed out of Portland. Investigators found that workers at Boeing’s Renton assembly plant improperly secured the fuselage section, a plug covering a hole that could accommodate a door.

More on Alaska Airlines and the Boeing 737 MAX 9

• Boeing’s safety claims investigated by SEC after panel blew off plane
• It’s now time to address the Boeing Problem or more turbulence awaits | Jon Talton
• FAA’s ‘cozy’ relationship with Boeing at issue again after Alaska Air blowout
• Boeing’s long fall, and how it might recover
• Dish soap to help build planes? Boeing signs off on supplier Spirit AeroSystem’s method
• After midair blowout, passengers want Boeing and Alaska Air to ‘notice’ them
• Alaska Airlines blames Boeing for blowout, wants out of passenger lawsuit
• More on the Boeing 737 MAX

As a result of the blowout, the 1,000-plus page aviation bill requires commercial airplanes to be equipped with recording devices that can store 25 hours of audio, a significant increase from the current devices that record for two hours. The need for longer recordings became “abundantly clear” after the Alaska Airlines incident, Cruz said last week on the Senate floor, when the cockpit recording in the moments after the blowout was overwritten.

The bill also includes a requirement that the FAA improve its staffing standards and set targets for hiring to address the shortage of approximately 3,000 air traffic controllers.

“Everyone knows that these air traffic controllers are what guides us every day to the safety of our destinations,” Cantwell said on the Senate floor last week. “This bill recognizes that we have shortchanged that investment, with air traffic controllers sometimes working as many as six days a week.”

For passengers, the bill requires refunds for anyone who is delayed three hours for a domestic flight or six hours for an international flight.

The new requirement codifies regulation from the Department of Transportation announced in April that says passengers are entitled to a refund if their flight is canceled or significantly changed and they don’t choose to be rebooked or accept travel credits. It also restricts airlines from charging fees to families who want to sit together.

“Passengers deserve to get their money back when an airline owes them — without headaches or haggling,” U.S. Transportation Secretary Pete Buttigieg said in a news release. 

The reauthorization bill doesn’t mention Boeing specifically, but aviation publication The Air Current reported Tuesday that the bill includes a provision that would grant the company five additional years to continue building 767 freighters, which are assembled at its Everett plant. Boeing would be granted a waiver from international aircraft emissions regulations, allowing the company to build the cargo carriers until 2033, The Air Current reported.

Funding for the agency, which regulates how aircraft are manufactured, operated and maintained, also includes $738 million for the National Transportation Safety Board, which investigates aviation accidents, as well as other incidents.

The FAA’s mandate has been extended three times since legislation expired in September to give lawmakers more time to hammer out an agreement.

The House on Wednesday approved a one-week extension ahead of the Friday deadline amid Senate negotiations on a slate of proposed amendments, some related to aviation and others with no aviation connection but seen as last-minute efforts to tack on legislation.

The Kids Off Social Media Act, for example, an amendment introduced by Cruz and Sen. Brian Schatz, D-Hawaii, would restrict social media companies from allowing anyone younger than 13 to create accounts or profiles, and from providing algorithm-served content to any user younger than 17.

Without FAA reauthorization, the agency could face some form of a shutdown. In 2011, thousands of FAA workers were furloughed following a two-week congressional impasse over the FAA budget.

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The opinions expressed in reader comments are those of the author only and do not reflect the opinions of The Seattle Times.